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INSTALLATION

Central ventilation appliance with heat recovery

»» LWZ 504
CONTENTS 


SPECIAL INFORMATION …… COMMISSIONING������������������������������������������������ 34


„„ CONTRACTOR���������������������������������������������������� 35
INSTALLATION
…… ENTER CODE����������������������������������������������������� 35
1. General information�����������������������������������������3 …… FAULT SEARCH��������������������������������������������������� 35
1.1 Relevant documents�������������������������������������������� 3 …… SWITCH ON MANUALLY���������������������������������������� 36
1.2 Standardised output data�������������������������������������� 3 …… EVAPORATOR���������������������������������������������������� 36
2. Safety����������������������������������������������������������3 …… REFRIGERATION UNIT������������������������������������������ 36
2.1 General safety instructions������������������������������������ 3 …… PUMPS������������������������������������������������������������ 36
2.2 Instructions, standards and regulations�������������������� 4 …… PUMP CYCLES���������������������������������������������������� 37
2.3 Operation of the appliance in buildings with …… EMERGENCY MODE AUTO������������������������������������� 37
combustion equipment����������������������������������������� 4 …… POWER-OFF������������������������������������������������������ 37
…… PROCESS VALUES����������������������������������������������� 37
3. Appliance description���������������������������������������5
…… PROCESS STATUS����������������������������������������������� 37
3.1 Standard delivery������������������������������������������������ 5
…… ANALYSIS��������������������������������������������������������� 38
3.2 Required accessories������������������������������������������� 5
…… INVERTER��������������������������������������������������������� 38
3.3 Further accessories��������������������������������������������� 5
7.2 Economy settings����������������������������������������������� 38
3.4 Appliance functions��������������������������������������������� 5
8. Shutdown��������������������������������������������������� 39
4. Preparations��������������������������������������������������6
4.1 Installation site��������������������������������������������������� 6 9. Troubleshooting�������������������������������������������� 40
4.2 Air routing�������������������������������������������������������� 8 9.1 Exhaust air fan is catching������������������������������������ 40
4.3 Sound emissions������������������������������������������������� 8 9.2 Cleaning defrost pan������������������������������������������� 40
4.4 Electrical installation������������������������������������������� 9 9.3 Circulation pump����������������������������������������������� 40
4.5 Oxygen diffusion������������������������������������������������� 9 9.4 Fault messages in the programming unit����������������� 40
4.6 Transport��������������������������������������������������������� 10 10. Maintenance and cleaning�������������������������������� 45
5. Installation�������������������������������������������������� 10 10.1 Cleaning the air/air heat exchanger������������������������ 45
5.1 Siting the function module����������������������������������� 10 10.2 Cleaning the outdoor air filter������������������������������� 45
5.2 Installing the cylinder module������������������������������� 12 10.3 Cleaning the evaporator fins��������������������������������� 45
5.3 Connecting modules������������������������������������������� 13 10.4 Cleaning the condensate drain������������������������������� 46
5.4 Heating water connection������������������������������������� 16 10.5 Cleaning the filter ball valve���������������������������������� 46
5.5 Water connection����������������������������������������������� 17 10.6 Replacing the anode������������������������������������������� 47
5.6 Filling the DHW cylinder�������������������������������������� 18 10.7 Checking the diaphragm expansion vessels��������������� 47
5.7 Filling and venting the heating system��������������������� 18 11. Specification������������������������������������������������ 48
5.8 Condensate drain and overpressure valve����������������� 19 11.1 Dimensions and connections��������������������������������� 48
5.9 Power supply���������������������������������������������������� 19 11.2 Wiring diagram������������������������������������������������� 49
5.10 Fitting the appliance casing���������������������������������� 22 11.3 Connection examples������������������������������������������ 52
5.11 Outdoor air and exhaust air hose installation������������ 23 11.4 Output diagram������������������������������������������������� 53
5.12 Installing extract air and supply air pipes����������������� 24 11.5 Application range����������������������������������������������� 54
6. Commissioning��������������������������������������������� 24 11.6 Available external head of the circulation pump��������� 55
6.1 Checks before commissioning������������������������������� 24 11.7 Fan curve��������������������������������������������������������� 55
6.2 Commissioning�������������������������������������������������� 25 11.8 Data table�������������������������������������������������������� 56
6.3 Recommissioning����������������������������������������������� 27
7. Settings����������������������������������������������������� 27
7.1 Menus and parameters���������������������������������������� 27
„„ ACTUAL VALUES������������������������������������������������� 27
„„ DIAGNOSIS������������������������������������������������������� 27
„„ PROGRAMS������������������������������������������������������ 28
…… STANDARD SETTING�������������������������������������������� 28
„„ SETTINGS��������������������������������������������������������� 28
…… HEATING���������������������������������������������������������� 28
…… DHW��������������������������������������������������������������� 29
…… VENTILATION���������������������������������������������������� 31
…… COOLING���������������������������������������������������������� 33
…… SOLAR POWER��������������������������������������������������� 33
…… DRY HEATING PROGRAM�������������������������������������� 34

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SPECIAL INFORMATION | INSTALLATION
General information

SPECIAL INFORMATION INSTALLATION

ENGLISH
-- Observe all applicable national and regional reg-
ulations and instructions during installation. 1. General information
These instructions are intended for qualified contractors.
-- The appliance is not approved for outdoor
installation. 1.1 Relevant documents
-- Observe the requirements concerning the instal- 316048 LWZ 504 Operation
lation room (see chapter "Specification / Data
table"). 1.2 Standardised output data
Explanations to determine and interpret the specified standardised
-- Observe minimum clearances (see "Preparations / output data
Installation site").
1.2.1 Standard: EN 13141-7, EN 14511, EN 16147
-- The connection to the power supply must be in
the form of a permanent connection. Ensure the The output data specifically mentioned in text, diagrams and
technical datasheets has been calculated according to the test
appliance can be separated from the power sup- conditions of the standards shown in the heading of this section.
ply by an isolator that disconnects all poles with However, there is a deviation from the standard EN 14511 in the
at least 3 mm contact separation. performance specifications for inverter driven air source heat
pumps with source temperatures > -7 °C, as these are partial
-- Observe the MCB/fuse protection required for load values. The associated percentage weighting in the partial
the appliance (see chapter "Specification / Data load range can be found in EN 14825 and EHPA quality label reg-
table"). ulations.
Generally, the test conditions stated above will not fully meet
-- Drain the appliance as described in chapter the conditions found at the installation site of the system user.
"Shutdown". Depending on the chosen test method and the extent to which
this method deviates from the test conditions defined in the first
-- Install a type-tested safety valve in the cold water paragraph of this section, any deviations can have a considerable
supply line. impact. Further factors that have an influence on the test values
are the measuring equipment, the system configuration, the age
-- The maximum pressure in the cold water supply of the system and the flow rates.
line must be at least 20 % below the response A confirmation of the specified output data can only be obtained
pressure of the safety valve. If the maximum if the test conducted for this purpose is also performed in ac-
pressure in the cold water supply line is higher, cordance with the test conditions defined in the first paragraph
install a pressure reducing valve. of this section.

-- Size the drain so that water can drain off unim-


peded when the safety valve is fully opened.
2. Safety
Only a qualified contractor should carry out installation, commis-
-- Fit the discharge pipe of the safety valve with sioning, maintenance and repair of the appliance.
a constant downward slope and in a room free
from the risk of frost. 2.1 General safety instructions
-- The safety valve discharge aperture must remain We guarantee trouble-free function and operational reliability only
if original accessories and spare parts intended for the appliance
open to atmosphere. are used.

2.1.1 Electrical installation

WARNING Electrocution
Carry out all electrical connection and installation work
in accordance with national and regional regulations.

WARNING Electrocution
Isolate the appliance from the power supply prior to
commencing any work in the interior of the appliance.

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INSTALLATION
Safety

Alternate operation
WARNING Electrocution
The connection to the power supply must be in the form
of a permanent connection. The appliance must be able
Operation on alternate sides means that, when the combustion
equipment is commissioned, the mechanical ventilation system is
to be separated from the power supply by an isolator switched off and cannot be started.
that disconnects all poles with at least 3 mm contact


separation. This requirement can be met by contactors, Note
isolators, fuses, etc. Operation on alternate sides is not recommended be-
cause, in this case, central heating and DHW heating are

! Material losses
The specified voltage must match the mains voltage. Ob-
serve the type plate.
carried out by the electric emergency/booster heater.

Simultaneous operation

2.2 Instructions, standards and regulations


! WARNING Injury
Ensure that no flue gas can enter the installation room

Note and that combustion equipment will always be supplied


Observe all applicable national and regional regulations with sufficient combustion air. Tested safety equipment
and instructions. must be installed to monitor the chimney draught and
to switch off the ventilation unit in the event of a fault.

WARNING Burns
In connection with the fire prevention regulations con-
cerning the installation of ventilation systems, observe
The equipment for differential pressure monitoring should fulfil
the following requirements:
all country-specific regulations and requirements. In -- Monitoring of the differential pressure between the connec-
Germany, these are particularly the building regulation tion piece to the chimney and the room where the combus-
guideline on fire prevention requirements of ventilation tion equipment is installed.
systems in its applicable issue. -- Possibility of matching the shutdown value for the differential
pressure to the minimum draught requirement for the com-
bustion equipment.
2.3 Operation of the appliance in buildings with -- Floating contact to switch off the ventilation or heat pump
combustion equipment function.
If the building contains combustion equipment (tiled stoves, fire- -- Optional connection of a temperature capturing device so
places, etc.), the responsible flue gas inspector must be consulted that differential pressure monitoring is only enabled when
in the planning phase. The flue gas inspector assesses whether all the combustion equipment is in operation and so that un-
statutory regulations are being observed. Here, a differentiation wanted shutdowns due to environmental influences can be
is made between balanced and open flue combustion equipment. avoided.
For simultaneous operation of combustion equipment and a me-


chanical ventilation system, we recommend choosing approved Note
room sealed combustion equipment (in Germany with DIBt ap- Differential pressure switches that use the pressure
proval). differential between the outdoor air pressure and the
pressure in the room where the combustion equipment
2.3.1 Room sealed combustion equipment is sited as a response criterion are not suitable.
In conjunction with room sealed combustion equipment, no addi-
tional precautions are generally required. Assessment is carried ff
Connect the safety equipment with a floating contact to ter-
out by the flue gas inspector. minal X4-10/11 (contact "Oven / fireplace"). We recommend
installing a 5-core cable between the combustion equipment
2.3.2 Open flue combustion equipment and the ventilation unit.
Triggering the safety equipment may shut down the domestic ven-
! WARNING Injury
If open flue combustion equipment is operated with the
mechanical ventilation system, tested safety equipment
tilation system and block the integral heat pump of the appliance.
You can determine how the appliance will behave following a
triggering of the safety equipment using the "OVEN / FIREPLACE"
must be installed. The combustion equipment must also parameter.
have a separate combustion air supply.
If you want the entire appliance to be switched off when the safety
equipment is triggered, you can integrate the safety of equipment
With open flue combustion equipment, a differentiation must be
in the same way as an underfloor heating system thermostat (see
made between alternate and simultaneous operation of the ven-
chapter "Specification / Connection examples").
tilation system and combustion equipment.
As the appliance in the installation room can produce negative
pressure, we recommend using a tightly sealing door between the
installation room and the living space for operation with combus-
tion equipment. If, due to its use, the installation room is connect-
ed to the extract air system, you must also allow for a supply air

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INSTALLATION
Appliance description

valve in the installation room in this particular case to prevent any 3.3 Further accessories
further increase in the negative pressure in the installation room. -- Additional programming unit with wall mounted casing

ENGLISH
The negative pressure created by the appliance in the installation
room is heavily influenced by the pressure drop in the outdoor -- Spare filter set
air line. For this reason, the outdoor air line in particular should -- Diverter hood (enables the appliance to be sited in rooms
be as short as possible. with ≥ 2.20 m head height)
-- Silencer DN 315

Note
The maximum permissible pressure drop (see chapter
"Specification / Data table / Max. pressure drop, outdoor
-- Relay set WPM-RBS
-- Segmented anode
air") must not be exceeded. -- DHW circulation pipe set
-- Filter box (for installation in round DN 160 ventilation pipes)
-- PK10 condensate pump
3. Appliance description -- Safety temperature controller for underfloor heating system
The appliance comprises a function module and a cylinder module
that are supplied as separate shipping units. The wider module 3.4 Appliance functions
with the air hose connections in the cover is the function module. The supply air fan induces outdoor air into the appliance. The
The components required for installation are in a separate carton extract air fan draws stale air from the living areas into the appli-
inside the function module packaging. ance. Outdoor air and extract air are routed through particle air
filters into separate ducts of a cross-countercurrent heat exchang-
er. Inside the cross-countercurrent heat exchanger, the outdoor
3.1 Standard delivery air is heated and channelled into the living space as supply air.
The extract air cools down inside the cross-countercurrent heat
! Material losses
Never install the push-fit connectors in the DHW line.
Never install the push-fit connectors to the solar flow or
exchanger and is routed as exhaust air first through the evaporator
and then outdoors.
solar return connections. Only install the push-fit con- The cross-countercurrent heat exchanger ensures that up to 90 %
nectors in the heating circuit. of the heat in the extract air is returned with the supply air into
the living space.
The following are delivered with the appliance:
In addition, heat is extracted from the outdoor air by means of an
-- Operating instructions air source heat pump. The energy extracted from the outdoor air
-- Installation instructions in the evaporator is transferred via the condenser to the central
-- Transport aid, comprising two angled brackets with screws heating or DHW system.
for fixing to the appliance In the case of low outside temperatures or high heat demand
-- Programming unit from the central heating or DHW heating systems, the additional
-- Outside temperature sensor heat demand is covered by an electric emergency/booster heater.
-- Four adjustable feet for the cylinder module
3.4.1 Utilising solar energy
-- Eight sliding blocks for easier positioning of the appliance
A solar heat exchanger is integrated into the appliance. You can
-- Hose clips to secure the air hoses
connect a solar thermal system to this coil by means of the appli-
-- Adhesive tape to seal the inner hose to the hose connector ance solar flow and solar return connections. Solar backup can
-- PE plate for connection to a geothermal heat exchanger or an be provided both in central heating mode and DHW mode. A dif-
external fresh air intake ferential temperature controller for the solar thermal system is
-- Fixing materials (screws, washers, etc.) integrated in the appliance control unit.
-- Two straight push-fit connectors for the hydraulic connection
of the function and cylinder modules
For connection to the heating circuit:
! Material losses
In some operating situations, the solar circuit pump will
be operated cyclically. HE pumps should not be used.
-- Two straight push-fit connectors Otherwise the appliance or the solar circuit pump may
-- One filter ball valve be damaged.
-- One ball valve
3.4.2 Cooling
-- Two 90° push-fit connectors
-- Four straight pieces of pipe with G1 union nut The refrigeration unit of the heat pump may be reversed. In cool-
ing mode, heat may be extracted from the heating circuit and
transferred to the outdoor air.
3.2 Required accessories
-- Air hose with thermal insulation, 4 m Cooling always requires a separation of the volume flow of heat-
ing circuits and appliance. Therefore a low loss header or buffer
-- Thermally insulated wall outlet with external wall grille
cylinder must be installed in this case.

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INSTALLATION
Preparations

The "COOLING" menu will only be activated when connecting condensate. The compressor stops once the flow temperature is
an external programming unit. The menu is only visible on the within 2 K of the dew point. The compressor will be enabled if
external programming unit. During commissioning, the exter- it lies above this value by the hysteresis set in parameter "HYST.
nal programming unit must be assigned to the heating circuit. FLOW TEMP.".
Active cooling is impossible without an external programming
unit. Only the programming units with selected terminal address 3.4.3 Frost protection for the cross-countercurrent heat
1 or 2 transmit temperature and humidity values to the appliance exchanger
controller.
A heat exchanger in the path of the outdoor air flow preheats
When activating cooling mode, assign the type of heat transfer to the outdoor air, and thus prevents the cross-countercurrent heat
the heating circuits that will be active during cooling. exchanger from freezing up.
-- Area cooling means: underfloor heating systems, wall heat-
ing systems and generally all heating systems that have no 3.4.4 Buffer mode for air heating
means of draining any condensate. The set flow temperature If a heating system with a low draw-off rate and little thermal
of at least 18 °C will only be enabled if the relative humidity capacity is used, e.g. air heating coil through which the domestic
in the room permits this. Otherwise the flow temperature ventilation flow is routed, the lower section of the DHW cylinder
will be limited. An operative programming unit with terminal can be utilised as a buffer cylinder.
address 1 or 2 must be provided for every heating circuit
with area cooling, otherwise that circuit will be disabled. Excess heat can be temporarily stored there, thereby reducing
-- Fan convector means: Fan convectors or other heating/cool- compressor cycling. This function can be activated in the "DHW"
ing elements that have a facility for collecting condensate menu using the "DHW BUFFER MODE" (P84) parameter.
and draining it to a specific place. Thermally insulate heating You can determine the operating mode by positioning the cylinder
pipes with vapour diffusion-proof material. The flow temper- temperature sensor.
ature must be at least 7 °C.
1

! Material losses
If for area heating systems radiators or convectors without
condensate drain setting "FAN CONVECTORS" is selected
in the "COOLING SYSTEM" menu, there would be a risk of
severe moisture-related damage through condensation.

Conventional thermostatic valves are closed when cooling is re-


quired. Cooling will be possible when the thermostatic or zone
valves are set to cooling, provided they offer such a function.
Alternatively, these valves may also be opened via the cooling
signal (output KUE on terminal X4). Temporarily, valves may also

D0000039615
be opened fully for cooling. 2
Cooling is not possible in manual mode.
1 Cylinder temperature sensor - upper position
Cooling function 2 Cylinder temperature sensor - lower position
Parameter "COOLING MODE" must be set to "ON". Cooling is ena- If the cylinder temperature sensor is in the upper position, ap-
bled when the appliance is in summer mode and the outside tem- prox. 100 l water are always maintained at the required DHW
perature exceeds the set room temperature for heating (parameter temperature. The remaining cylinder capacity is used as a heating
"ROOM TEMPERATURE DAY" in menu "HEATING / ROOM TEMPER- buffer and have a temperature corresponding to the heating flow
ATURES HC1" or "ROOM TEMPERATURES HC2") for 2 hours by 3 K. temperature.
If the room temperature is then higher by the value set under If the cylinder temperature sensor is in the lower position, the
"HYST. ROOM TEMP." than the set room temperature for cool- entire cylinder content is always maintained at the required DHW
ing (parameter "ROOM TEMPERATURE DAY" in menu "COOLING / temperature.
ROOM TEMPERATURES HC1 or ROOM TEMPERATURES HC2"), then
the system prepares for cooling. The display shows a snowflake.
The circulation pump starts, the three-way valve changes over to 4. Preparations
the heating circuit and the "cooling" output is activated in order
to, for example, open the thermostatic valves in the rooms to be 4.1 Installation site
cooled.
To be able to open the front door freely, maintain a minimum
The compressor starts if the flow temperature lies higher than the clearance on the r.h. side and in front of the appliance.
set flow temperature for cooling by the amount of flow tempera-
ture hysteresis. The compressor stops when it is lower than this The required room height depends on whether the reversing hood
by the amount of flow temperature hysteresis. is used or whether the hoses are connected directly (see chapter
"Installation site / Minimum clearances").
The dew point is monitored in area heating systems. The dew
point is that temperature at which humidity in the air begins to Maintain a minimum clearance on the r.h. side of the appliance
for service work.

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INSTALLATION
Preparations

Never install the appliance in wet rooms. Outdoor/exhaust air connection with air hose
The room in which the appliance is to be installed must meet the

ENGLISH
following conditions:
-- The room must be free from the risk of frost.
-- The floor must have sufficient load-bearing capacity. In ad-
dition to the appliance weight, also take that of the cylinder R
36
5
content into account.
-- The substrate must be horizontal, level, solid and permanent.
-- When installing the appliance inside a boiler room ensure
that the boiler operation is not impaired.

≥2500
-- The quantity of refrigerant makes it necessary to observe
the minimum volume of the installation room (see chapter

2255
"Specification / Data table"). ≥500

!
Material losses
The floor of the installation room must be water resistant.
During appliance operation, the outdoor air releases up
to 50 l of condensate per day. In the case of deficient or
inadequate maintenance, water may escape. We recom-
mend installing a drain in the floor of the installation
room.

4.1.1 Minimum clearances


≥100

Outdoor/exhaust air connection with diverter hood

≥650

D0000038634
≥2200

Connecting outdoor air to geothermal heat exchanger


≥500
1980
≥100

1
≥650

D0000038633

≥2°
D0000019266

≥300

1 Filter box

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INSTALLATION
Preparations

Outdoor air domestic ventilation connection option A passage to the neighbouring room is not recommended.
The floor between the installation room and living areas must
have carefully applied anti-vibration separation. Ensure that no
pipes are routed on or in the wall and that the air ducts have
anti-vibration separation.
≥1000

If the appliance installation room is included in the building ven-


tilation system, an extract air valve and supply air valve must be
planned in. To avoid the need for an overflow aperture in the
1 door, the supply air and extract air flow rates must be balanced.

Note
The appliance can seem loud if operated in an unfinished
building without doors. This is because the fixtures and
fittings are not yet in place which will provide sound at-
tenuation; once the building is occupied this should no
longer occur.

Sound attenuation 45 dB(A)


Sound attenuation of 45 dB(A) can be achieved using, for ex-
D0000019267

ample, a lightweight wall of timber frame construction with full


≥300 insulation. The cross-section of the timber supports should be
60 x 60 mm. The wall must have plasterboard panelling on both
1 Filter box sides, with a thickness of 12.5 mm on one side and 10 mm on the
opposite side.
4.2 Air routing
1 2
Prevent air stream "short circuits". The air intake and discharge
apertures in the external walls should be arranged around cor- 3
ners. When installing the air intake and discharge apertures on 3
the same side of the building, maintain a minimum clearance of
at least 2 m between apertures. Where that is impossible, create 2
a separation between the air streams, e.g. by a separating wall or

D0000047127
shrubs between the intake and discharge apertures.
Never align the apertures toward neighbouring living room or
bedroom windows. 1 Timber supports 60 x 60 mm
2 Gypsum fibre board 12.5 mm
4.3 Sound emissions 3 Gypsum fibre board 10 mm

Sound insulation for rooms adjacent to the installation room Sound attenuation 55 dB(A)
The appliance is quiet in normal operation. When operating at Sound attenuation of 55 dB(A) can be achieved using, for exam-
its application limits under full load, sound emissions can occur ple, a lightweight twin wall of timber frame construction with
due to the power density. These sound emissions may cause a full insulation and 30 mm parting line. The cross-section of the
disturbance in neighbouring rooms. This is especially the case if timber supports should be 60 x 60 mm. The wall must have 12.5
the installation room adjoins a living room or bedroom. To prevent mm plasterboard panelling on both sides.
noise pollution, sound attenuation measures are necessary, e.g.
sound attenuation of a higher standard for the internal wall. Pipe
fixings and wall outlets must have anti-vibration insulation.
For 2 3
the wall between the installation room and the living space, we 1 3
recommend a wall structure that ensures the following level of
sound attenuation:
-- 45 dB(A) for adjacent living rooms and bedrooms 3
-- 40 dB(A) for other rooms 3
D0000047126

Doors should be of sound safety category SK 3.


If the appliance backs onto an adjacent room, we recommend the
following level of sound attenuation:
1 Parting line 30 mm
-- 55 dB(A) for adjacent living rooms and bedrooms 2 Timber supports 60 x 60 mm
-- 50 dB(A) for other rooms 3 Gypsum fibre board 12.5 mm

8 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Preparations

Anti-vibration separation 4.4 Electrical installation


With the anti-vibration feet, it is possible to install the appliance

ENGLISH
Permission must be obtained from your local power supply utility.
on floating screed, as long as this has been applied correctly. If


necessary provide separation. WARNING Electrocution
If the appliance is positioned on a wooden beam ceiling, you must Carry out all electrical connection and installation work
take special steps to prevent structure-borne noise transmission. in accordance with national and regional regulations.

Installation on foundations

WARNING Electrocution
The appliance contains inverters (e.g. variable speed
compressors, high efficiency circulation pumps or high
efficiency fans). In case of a fault inverters can cause DC
residual currents. If RCDs are provided, they have to be
type B AC/DC-sensitive.
A DC residual current can block type A RCDs.
ff Make sure that the appliance power supply is dis-
2 3 4 connected from the fuse board/distribution panel.

1 Electrical data is provided in the chapter "Specification / Data


table". In accordance with the fuse protection, use the following
26_04_01_0290

cable cross-sections when wiring:


MCB/fuse Appliance compo- Cable cross-section
rating nents
1 Concrete base 10 A 1.5 mm2
2 Impact sound insulation 16 A Control 1.5 mm2
3 Floating screed Electric emergency/ 2.5 mm2
4 Screed recess booster heater
1.5 mm² with only two live cores
The separation can also be made later, by cutting the screed all and routing on a wall or in an elec-
the way around the appliance. trical conduit on a wall.
25 A Compressor (inverter, 4.0 mm² (use even with lower fuse
single phase) rating)
Installation on screed with impact sound insulation


Note
Route the power cables and control cables separately.

2 3 4

Note
Provide separate fuses for the power circuits for the ap-
pliance, the electric emergency/booster heater and the
control unit.
1
26_04_01_0291

4.5 Oxygen diffusion

1 Concrete base
2 Impact sound insulation
!
Material losses
Avoid open heating systems and plastic pipes in under-
floor heating systems which are permeable to oxygen.
3 Floating screed
4 Screed recess If plastic pipes in underfloor heating systems that are permeable
ff Protect all pipe fixings and wall transitions with anti-vibra- to oxygen, or open heating systems are used, oxygen diffusion
tion insulation. can cause corrosion on the steel components of the indirect coil
in the DHW cylinder, steel radiators or steel pipes.

!
Material losses
The products of corrosion, e.g. rusty sludge, can settle
inside the heat pump condenser and result in a lower
output by reducing the cross-section, or in a shutdown
being activated by the high pressure switch.

www.stiebel-eltron.com LWZ 504 | 9
INSTALLATION
Installation

4.6 Transport 5. Installation


! Material losses
If the appliance is transported without packing and with-
out using a pallet, its outer casing may be damaged.
5.1 Siting the function module

Remove the side panels and doors in such cases. ! Material losses
Never tilt the appliance excessively. Contacts between the
casing and the floor can damage the paintwork.
4.6.1 Function module
To protect the appliance against damage, transport it vertically 2 1
inside its packaging. Where space is restricted, you can also tilt
the appliance at an angle to move it.
To make handling easier, you may attach a transport aid on the
back of the function module. This comprises two angled brackets.
ff Fit one angle bracket each vertically on the l.h. and r.h. side.

1
26_04_01_0620_

26_04_01_0557
1 Transport aids
ff Slide a robust pipe through the holes inside the transport
aids to create a handle.
ff The transport aid can also be used in connection with a 1 Support screws of the fascia framework
crane/hoist to transport the appliance to the installation 2 Fascia fixing screws
location.
The fascia and fascia frame that are fitted to the front of the ap-
pliance later, hang for shipping from the factory on the l.h. side
4.6.2 Cylinder module
of the function module.
ff Lift the fascia frame slightly and remove the fascia from the
! Material losses
During transport, never hold the cylinder module by its
connection pipes, as these would bend out of shape. ff
function module.
Undo both support screws from which the fascia was hung
from the lateral cross bar of the function module. If these
support screws are not removed they would be in the way
Note
We recommend the transport of the cylinder module on
its pallet to the installation location. The pallet offers
when pushing the function and cylinder modules together
and securing them with screws. Put the support screws aside
and use one of these later to secure the fascia frame to the
more places to hold than the cylinder module casing. appliance.
ff Undo both lateral fascia fixing screws with which it is se-
There are two grip recesses at the top of the back panel. cured to the fascia frame.
ff Pull the fascia slightly upwards and then forwards out of the
fascia frame.
ff Remove the wooden braces secured to the pallet which pre-
vented the appliance from slipping during shipping.
ff Open the function module door.
1
26_04_01_0638

1 Recessed grips

10 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Installation

1 Outdoor air domestic ventilation connection option

ENGLISH
Note
Observe the minimum clearance at the back of the ap-
pliance. See chapter "Preparations / Installation site /
Minimum clearances".

D0000046700
3.

1 Fixing screw on the r.h. side panel 2.


ff At the top of the gap between door and appliance, undo the
fixing screw for the r.h. side panel.

26_04_01_0613
1.
ff Carefully push the the r.h. side panel up and remove the side
panel from the appliance.
1 Upper front panel
2 Cross-countercurrent heat exchanger
3 Outdoor air filter cassette
ff Remove the upper front panel.
ff Undo the screws on the cover which seals off the outdoor air
domestic ventilation option port on the back of the function
module. Remove the cover.
ff Remove the round knock-out from the back panel of the
function module.
ff Cut a hole for a folded spiral-seam tube DN 160 in the centre
1 of the knock-out in the EPS thermal insulation.
ff Push the folded spiral-seam tube through the hole
(max. 30 mm deep).
ff Seal the gap between the folded spiral-seam tube and the
EPS insulation with sealing tape.
ff Pull out the cross-countercurrent heat exchanger.
ff Grasp the outdoor air filter cassette by the grip holes and
pull it out.
ff Push the plate supplied into the appliance in place of the out-
door air filter cassette.

Note
Fit a filter in the outdoor air duct to replace the internal
outdoor air filter that was removed previously. An air
D0000038984

filter box with coarse particle filter mat is available as


an accessory.

1 Fixing screws of the door


ff Undo the fixing screws of the door.
ff Remove the door.
ff Remove the function module carefully from the pallet.
ff Push the sliding blocks supplied under the adjustable feet,
so the function module can be moved more easily to the re-
quired position.
ff Remove the sliding blocks once the appliance is in its intend-
ed location.

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INSTALLATION
Installation

Fit the joining bracket at the back at the bottom


Note
The adjustable feet must not be fully screwed in, oth-
erwise you will not be able to push the joining bracket
between the bottom panel and the foot.

26_04_01_0555

26_04_01_0552
ff
Insert the joining bracket at the rear l.h. adjustable foot of
the function module between the appliance floor and the ad-
justable foot. Secure the joining bracket with two screws to
the back panel of the function module. ff
Undo the cover screws on the cylinder module.
ff
Level the function module vertically by turning the height-ad- ff
Reach through the port on the r.h. side of the cylinder mod-
justable feet. ule and push the cylinder module cover upwards.
ff
Remove the cylinder module cover.
5.2 Installing the cylinder module
ff
Undo the screws underneath the pallet with which the cylin-
der module is secured to the pallet. 1

!
Material losses
Never tilt the cylinder module excessively. Contacts be-
tween the casing and the floor can damage the paint-
2

work.

2
26_04_01_0550

3
26_04_01_0559

1 Captive nut on the bottom of the cylinder module 3 4 5


2 Adjustable foot with nut for fitting with an open-ended 1 Front panel of the cylinder module
spanner 2 Screw for securing the front panel
3 Sliding block 3 DHW flow
ff Carefully tip the cylinder module far enough to enable the 4 Heating flow
adjustable feet to be inserted. 5 Common return
ff Insert the adjustable feet into the captive nuts with which the ff Lift the front panel of the cylinder module slightly and re-
cylinder module was previously secured to the pallet. move it from the cylinder module.
ff Remove the cylinder module carefully from the pallet.
ff Push the sliding blocks supplied underneath the adjustable
feet. Note
At the factory, the r.h. side of the cylinder module front
panel a screw is fitted, which you later secure the cylinder
ff Level the cylinder module vertically by turning the height-ad-
module front panel to the fascia frame.
justable feet. Arrange the bottom panel so that it is 4 to
5 mm higher than the bottom panel of the function module.
This is the amount by which the cylinder module drops when
it is being filled with water.

12 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Installation

1
! Material losses

ENGLISH
If resting the terminal bracket temporarily on the cover of
the function module, place something between the two
to prevent damage the paintwork.
2
ff
Undo the fixing screws on the transportation frame and re-
move it. Retain the fixing screws; these are required later for

D0000047062
the assembly.

Cylinder temperature sensor and anode cable


1 Screw for securing the side panel ff Remove the cable tie that tie together the electrical cables
2 Angled panel for securing the side panel of the anode terminal and the cylinder temperature sensor
ff Undo the screw and release the angled panel securing the lead.
side panel. ff Pull the connecting cables/leads of the anode and the cylin-
ff Lift the side panel slightly and remove it from the cylinder der temperature sensor through the aperture located on the
module. top r.h. side in the cylinder module.
ff Remove the protective caps from the three pipes (DHW flow,
heating flow, common return); these are located in the lower 1
section on the r.h. side of the function module. Later on,
these pipes connect the function module and cylinder mod-
ule hydraulically.

Note
At least 40 mm of the pipes must be accessible. If neces-
sary, remove any protruding foam insulation.

5.2.1 Pushing the cylinder module towards the function


module
ff Push the cylinder module carefully towards the function
module, so that the rear r.h. adjustable foot of the cylinder
module is near the recess in the joining bracket.

26_04_01_0556
5.3 Connecting modules
Removing the terminal bracket from the function module
1 Aperture in the thermal insulation for sensor lead of the cyl-
inder temperature sensor
2 ff Push the cylinder temperature sensor from the top through
the aperture in the thermal insulation.
1 ff Insert the cylinder temperature sensor into the lower cylin-
der sensor well.

Note
It is possible that the cylinder module and the function
module will still be too far apart to be able to insert the
26_04_01_0553

cylinder temperature sensor into the sensor sleeve.


If so, you can insert the cylinder temperature sensor into
the sleeve at a later point. What is important is that you
route the sensor lead through the insulation before you
1 Fixing screws on the terminal bracket install the terminal bracket.
2 Fixing screws on transportation frame
ff Undo the fixing screws from the terminal bracket. Retain the The top sensor sleeve is required either in connection with buffer
fixing screws; these are required later for the assembly. operation on convector heaters (see chapter "Settings / DHW /
ff Pull the terminal bracket out of the transportation frame. DHW buffer mode") or for economy mode (see chapter "Connecting
internal cables").

www.stiebel-eltron.com LWZ 504 | 13
INSTALLATION
Installation

Inserting the terminal bracket into the cylinder module

3
1

26_04_01_0551
ff
Push the terminal bracket through the aperture located at the 3 4
top r.h. side of the cylinder module.

Pushing the cylinder and the function modules together

26_04_01_0560

Note
An air hose to capture the differential pressure runs
along the l.h. side of the function module. This air hose 1 Terminal bracket
must run inside the curved groove cut into the thermal 2 Joining plates
insulation. 3 Spacer
ff Ensure that this air hose is seated correctly. 4 Horizontal locking bracket
ff Guide the terminal bracket forwards out of the cylinder
module.

Note
The adjustable feet must not be fully screwed in, oth-
erwise you will not be able to push the joining bracket
ff Offer the terminal bracket up to the front of the cylinder
module frame. Ensure that the cables are positioned so that
between the bottom panel and the foot. the are free of stress/pressure.
ff Attach the terminal bracket to the cylinder module using four
ff
Push the cylinder module further towards the function mod- screws.
ule, so that the rear r.h. adjustable foot of the cylinder mod-
ule is pushed into the recess in the joining bracket. Connection top back
ff
The lower joining bracket ensures that the cylinder module ffConnect the function module and the cylinder module at
is automatically pushed into its final position. Level the cyl- the top back by positioning joining plates and inserting two
inder module and the function module vertically to the same screws each through the joining plate into the function mod-
height by turning the adjustable feet. ule and the cylinder module.


Note Fitting the horizontal locking bracket to the front
The cylinder module drops 4 to 5 mm when its cylinder ff Connect the function module and cylinder module at the
is filled. front by securing one horizontal locking bracket each at the
top and bottom using screws. The spacers supplied enable
Turning anti-clockwise exposes more of the adjustable feet, mean- you to align the cylinder and function modules. Position a
ing the appliance moves upwards. The cylinder module must be spacer on the side of the function module, behind the upper
snug against the function module. cross bolt and two spacers behind the lower cross bolt.

!
Material losses
Before filling, tighten the screws only lightly so that the
paint finish is not damaged when the cylinder module
moves down during filling. Tighten the screws after filling.

14 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Installation

Connecting the function module and the cylinder module


hydraulically 1 2

ENGLISH
1

D0000038977
3
1 DHW flow
2 Heating flow
3 Common return
The hydraulic connection between the function and cylinder
module is provided by three pipes: DHW flow, heating flow and
common return.
ffMake sure that the caps have been removed from the pipes.

5.3.1 How the push-fit connectors work

2 !
Material losses
Never install the push-fit connectors in the DHW line.
Never install the push-fit connectors to the solar flow or
solar return connections. Only install the push-fit con-
nectors in the heating circuit.

!
Material losses
Tighten the screw cap of the push-fit connector by hand.
Never use a tool.

!
Material losses
Support sleeves are required when using plastic pipes.
26_04_01_0549

The push-fit connectors are equipped with a retainer with stain-


3 less steel serrations and an O-ring seal. The push-fit connectors
also have a "twist and secure" function. Simply turning the screw
cap by hand will secure the pipe in the connector and push the
1 Door lock
O-ring against the pipe to seal it.
2 Fixing screws of the lower front panel
3 High limit safety cut-out retaining bracket
A door lock is located above the door of the function module.
ff Push the door lock at the front upwards.
ff Pull the door lock backwards and then upwards to unhook
the door lock.
ff Open the function module door.
ff Undo the fixing screws from the lower front panel.
ff Remove the lower front panel.
To make yourself room for the assembly, you can temporarily
unhook the high limit safety cut-out retaining bracket.
ff Undo the screws on the high limit safety cut-out retaining
bracket.
ff Unhook the high limit safety cut-out retaining bracket from
the slots, pull it out of the appliance and hook it into the
same slots, but this time from the outside.

www.stiebel-eltron.com LWZ 504 | 15
INSTALLATION
Installation

Making the push-fit connection ff


Push a straight push-fit connector on each of the two pipes
on the r.h. side of the cylinder module.
The connector must be in its relaxed position before the pipe is
inserted. In this position, there is a small gap between the screw ff
Refit the high limit safety cut-out retaining bracket from the
cap and connector body. inside using the slots and secure the bracket.

3 4 5.4 Heating water connection


2
1 The heating system must be connected by a qualified contractor in
accordance with the water installation drawings, which are part of

26_03_01_0693
the technical guides. You can use the push-fit connectors supplied
or ball valves to make the connection of the flow and return.

1
2
3
Retainer
Screw cap
Gap between screw cap and connector body
Note
Deburr the pipe ends.

4 Connector body A filter ball valve is provided for the return. Two union nuts and
two short flanged copper pipe ends are provided for fitting a ball
valve.
ff As a suitable point, install an air vent valve at the highest
point of the heating system.
ff Thoroughly flush the pipework before connecting the ap-
pliance. Foreign bodies such as welding pearls, rust, sand,
sealant, etc. can impair the operational reliability of the ap-
pliance, and can lead to the condenser becoming blocked.
26_03_01_0693

ff Remove the protective caps from the heating flow and heat-
ing return connections.

Heating return connection


Ø Tube diameter mm 22
A Insertion depth mm 38 3 3
4 6

!
Material losses
Pipe ends must be deburred.
ff Always use a pipe cutter to trim pipes.
3
2
3
2
1 5
ff
Push the pipe through the O-ring into the push-fit connector
until it reaches the prescribed insertion depth.
ff
Tighten the screw cap fully to the joiner body until fin-
ger-tight. This locks the push-fit connection. 26_04_01_0629

Undoing the push-fit connection


If the push-fit connectors later need to be undone, proceed as 1 Heating return connection
follows: 2 Plug-in connector
ff Turn the screw cap anti-clockwise until a there is a narrow 3 Flanged pipe
gap of approx. 2 mm. Press the retainer back with your fin- 4 Filter ball valve
gers and hold on to it. 5 Heating flow connection
ff Pull out the inserted pipe. 6 Ball valve
ff Using a push-fit connector, connect one of the flanged pipes
supplied to the heating return connection.
26_03_01_0693

ff Connect the filter ball valve to the flanged pipe end.


ff Reconnect a flared pipe to the end of the ball valve.
ff Connect the flanged pipe with a push-fit connector to the
heating circuit return.
5.3.2 Fitting the push-fit connectors
Heating flow connection
An elbow push-fit connector is pre-fitted on the heating flow in
ffUsing a push-fit connector, connect one of the flanged pipes
the function module.
supplied to the connection for the heating flow.
ff Fit the elbow push-fit connector onto the heating flow port
ffConnect a ball valve to the flanged pipe end.
on the r.h. side of the cylinder module.
ffConnect a flanged pipe to the other side of the ball valve.

16 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Installation

ff
Connect the flanged pipe with a push-fit connector to the
heating circuit flow.
! Material losses

ENGLISH
In the "ACTUAL VALUES" menu, the appliance offers the
Thermal insulation option to display the water pressure.
ff Ensure that the pump does not run without water.
ffProvide thermal insulation in accordance with current
regulations.
5.5 Water connection
Water quality
Carry out a fill water analysis before the system is filled. This may,
for example, be requested from the relevant water supply utility. ! Material losses
Never install the push-fit connectors in the DHW line.
Never install the push-fit connectors to the solar flow or
To avoid damage as a result of scaling, it may be necessary to
soften or desalinate the fill water. The fill water limits specified solar return connections. Only install the push-fit con-
in chapter "Specification / Data table" must always be observed. nectors in the heating circuit.
ff Recheck these limits 8-12 weeks after commissioning and as
part of the annual system maintenance. Stainless steel, zinc-plated steel, copper or plastic pipework are
approved materials for the cold water line.
We approve stainless steel, copper or plastic pipework for the
Note
With a conductivity >1000 μS/cm, desalination treatment
is recommended in order to avoid corrosion.
DHW line.
ffRemove the protective caps from the cold water inlet and
DHW outlet connections.

Note
If you treat the fill water with inhibitors or additives, the
same limits as for desalination apply.
Safety valve
The appliance is a sealed unvented DHW cylinder. Provide the
appliance with a pressure relief valve.
ff
Note Install a type-tested safety valve in the cold water supply
Suitable appliances for water softening, as well as for line. The response pressure of the safety valve must be below
filling and flushing heating systems, can be obtained via or equal to the permissible operating pressure of the DHW
trade suppliers. cylinder.
The safety valve protects the appliance against unacceptable ex-
Minimum flow rate cess pressure. The diameter of the cold water supply line must be
no greater than the diameter of the safety valve.
The appliance is designed in such a way that no buffer cylinder
is required to provide hydraulic separation of the flow in the heat ff Ensure that the expansion water escaping from the safety
pump circuit and the heating circuit in conjunction with area heat- valve can drip into a drain, e.g. a tank or funnel.
ing systems. If several heating circuits are used, we recommend Ensure the drain cannot be shut off.
using a low loss header. ffSize the drain so that water can drain off unimpeded when
the safety valve is fully opened.

Note
The minimum flow rate must be maintained at every
operating point of the heat pump to ensure perfect heat
ffEnsure that the discharge pipe of the safety valve is open to
atmosphere.
pump operation (see "Commissioning / Commissioning"). ffFit the discharge pipe of the safety valve with a constant
To do this, the following options are available: downward slope and in a room free from the risk of frost.
ff Install a remote control in a lead room and open this
heating circuit fully. Pressure reducing valve
ff Install a low loss header or buffer cylinder.
Bear in mind that, depending on the static pressure, you may also
need a pressure reducing valve.
The lead room is the room where the remote control is installed,
preferably the living room or bathroom. The lead room can be DHW circulation
regulated with an external programming unit, or indirectly by ad-
justing the heating curve. See chapter "Operation / MAIN MENU / DHW circulation is not recommended for reasons of poor energy
SETTINGS / HEATING" in the operating instructions. efficiency. If, however, DHW circulation is nevertheless required
because lines are routed awkwardly, it must always be designed
If an underfloor heating thermostat is installed, it should be set in accordance with applicable standards, i.e. with time and tem-
with a sufficient differential (at least 20 K) from the maximum perature control. A DHW circulation set can be found in our range
set heating circuit temperature. The electrical connection of the of accessories.
underfloor heating thermostat is shown in chapter "Specification /
Connection examples".
Cooling is only possible in conjunction with a buffer cylinder or
low loss header.

www.stiebel-eltron.com LWZ 504 | 17
INSTALLATION
Installation

5.6 Filling the DHW cylinder 1


The DHW cylinder can be filled via the cold water inlet connection.
ffOpen one or more hot water draw-off points to fill the DHW
cylinder.
ffClose the hot water draw-off points once the cylinder is full.

5.7 Filling and venting the heating system

D0000038979
Depending on the heating system, check whether the expansion
vessels in the appliance meet the requirements (see chapter "Spec-
ification") and whether their pre-charge pressure is sufficient. 1 Air vent valve on the multi function assembly
ff Open the air vent valve of the multi function assembly by
Checking the expansion vessels
turning anti-clockwise.

D0000038979
1

1 Air vent valve on the circulation pump


ff Open the air vent valve on the circulation pump by pulling its
1 head upwards.
26_04_01_0597_

ff After venting, check whether the air vent valve of the multi
function assembly or circulation pump drips.

1 Fill valve of the expansion vessel 1


ff Remove the protective caps from the fill valves on the expan-
sion vessels.
ff Check the pre-charge pressure of the expansion vessel using
a pressure gauge. Please note that the system must be
non-pressurised.
ff Refit the protective caps on the fill valves.

Filling the heating system


26_04_01_0556
D0000039056

1 1 Air vent valve of the DHW heating line


ff Open the air vent valve of the DHW heating line.
1 Drain connection for filling and draining the heating circuit
ff For filling, turn the lever on the drain connection 90°
ff Undo the cap from the drain connection. anti-clockwise.
ff Connect the fill hose with a quick-action hose coupling. ff Switch on the appliance and set the displayed system
pressure at the programming unit ("PRESSURE HTG CIRC"
parameter).
ff Fill the system.
ff After filling close the drain connection.

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INSTALLATION
Installation

ff
Fit the cap on the drain connection. On its r.h. side, the appliance is equipped with a condensate drain.
You can check the water pressure in the heating circuit on the ffConnect a condensate drain pipe to the condensate drain.

ENGLISH
programming unit with the "PRESSURE HTG CIRC" value.
ff Determine the "PRESSURE HTG CIRC" value for one of the
three favourites. For this, navigate from the default display to ! Material losses
To ensure the condensate drains perfectly, never kink the
hose. If necessary, create a loop.
the "FAVOURITES" parameter.
ff Route the condensate drain pipe with a sufficient
fall.
WEDNESDAY 10 SEPT 14 10:23 H

PRESSURE HTG CIRC 1.3 bar Route the condensate into a floor drain. When doing so, ensure the
drain is adequately ventilated, e.g. free discharge into a siphon.
DHW TEMPERATURE 35.0 °C Use a condensate pump if there is insufficient fall.
FLOW TEMPERATURE. 18.0 °C ff Check the position of the condensate pump in the function
module. The condensate pump must be lying entirely on the
DAY MODE floor.
26_04_01_0292
Drain of the pressure relief valve
On the r.h. side of the appliance, the safety valve drain connection
also routes the pressure relief valve discharge hose out of the
Note
Proceed carefully when filling as the "PRESSURE HTG
CIRC" value is only updated every 10 seconds. If you
casing. Ensure that draining water can run off freely.

have determined the value not in association with one 5.9 Power supply
of your favourites but instead by calling up the "ACTUAL


VALUES" parameter, the value will only be updated every WARNING Electrocution
60 sections. Only qualified electricians may carry out the connec-
tion in accordance with these instructions. Carry out all

Note
Air locks in the system are detrimental to the appliance
operation.
electrical connection and installation work in accordance
with national and regional regulations.

ff Vent the pipework carefully.


WARNING ELECTROCUTION
Disconnect the appliance from the power supply before
carrying out work on the control panel.
Venting the plate heat exchanger

1 WARNING Electrocution
The connection to the power supply must be in the form
of a permanent connection. The appliance must be able
to be separated from the power supply by an isolator
that disconnects all poles with at least 3 mm contact
separation. This requirement can be met with contactors,
circuit breakers, fuses/MCBs, etc.
D0000038979

! Material losses
The specified voltage must match the mains voltage. Ob-
serve the type plate.
1 Air vent valve of the plate heat exchanger

5.8 Condensate drain and overpressure valve 5.9.1 General information


The electrical data is given in the chapter "Specification/Data
1 table". You will need a BUS cable type J-Y (St) 2x2x0.8 mm². The
BUS cable should not be longer than 50 m.
2

Note
If cooling is to be provided by means of an area heating
system, always use an external programming unit (see
chapter "Appliance description / Further accessories"). An
D0000038983

external programming unit can capture the relative hu-


midity in the air, helping to prevent humidity condensing
on surfaces inside the room.
1 Safety valve drain
2 Condensate drain

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INSTALLATION
Installation

5.9.2 Cable routing The KUE is a 230 V output for activating the cooling circuits.
ff Push all connecting cables and sensor leads through one of
the cable entries located at the top of the back panel of the 5.9.5 Power-OFF
cylinder module. Connect the signal from the power time switch to the X4/power
supply terminal (see chapter "Commissioning / Power-OFF").
5.9.3 Terminals X3: Heat pump (compressor) and electric
emergency/booster heater 5.9.6 Special tariff


Note
For special tariff connections, ensure that terminal X4/L1
(extractor fan) is always 'live'.

5.9.7 Connecting internal cables/leads


D0000038968 The cylinder temperature sensor and the power cable for the sig-
nal anode are routed out of the function module at the top l.h.
side. All cables/leads are identified accordingly.

WP Heat pump (L1 compressor, L2 heat pump fan) PE, L1, L2, N
1
MFG Electric emergency/booster heater of the multi function PE, L1, L2, L3, N
assembly

For optimum function, connect all three stages of the electric


emergency/booster heater.

5.9.4 Terminal X4

Note
Install contactor relays if external heating circuit pumps

26_04_01_0561
are to be connected at the heating circuit 2 pump termi-
nal "P-HK2". Use our relay box (see chapter "Appliance
description / Further accessories"). 3
2
1 Anode connection at the cylinder
2 Terminal bracket X24
3 Earth block X32
ff Connect the signal anode at the top of the cylinder. Route
the anode cable through the groove cut into the thermal
insulation.
ff Connect the cable from the terminal bracket X24 to the earth
block X32.
D0000038970

Steuerung Control PE, L1, N


HMV Mixer N, CLOS, OPEN
PHK2 Heating circuit 2 pump PE, N, L
EVU Contact for Power-OFF command by the
power supply utility (option)
KUE Cooling (option) L, N
2
O/K Oven / fireplace (option) L, L'
P-S Solar circuit pump (option) L, N
SL Quick-acting air vent valve (option) L, L'
26_04_01_0328

FA Window open (option) L, N

The SL terminal is a 230 V input for activating ventilation by means


of a pushbutton. 1 Sensor well for the cylinder temperature sensor (economy
mode/buffer mode)
The FA terminal is a 230 V output for switching an automatically 2 Sensor well for the cylinder temperature sensor (Comfort)
controlled window with passive cooling, for example.

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INSTALLATION
Installation

1 Outside temperature sensor AFS 2


The outside temperature sensor should be freely

ENGLISH
exposed to the elements. Never fit it above win-
dows, doors, light wells or air ducts, and never
subject it to direct insolation.
Install the outside temperature sensor on a north
or north-east facing wall on the exterior side of a
heated room.
Never install the outside temperature sensor near an exhaust air
discharge or any other influencing factors (e.g. drier discharge).
The minimum height above the ground is 2.5 m, and minimum
side clearance to windows and doors is 1 m.
ff Remove the cover of the sensor enclosure.
ff Secure the sensor enclosure to the wall using the screw
26_04_01_0556 provided.
ff Route the sensor lead through the cable entry in the back
3 panel of the cylinder module.
2
ff Connect the sensor lead to terminal X5-TA.
1 Aperture in the thermal insulation for the sensor lead ff Connect the sensor lead to the outside temperature sensor.
2 Clamp (prevents the cylinder temperature sensor from slip-
ping out) ff Place the cover on the sensor enclosure so that it clicks audi-
3 Cylinder temperature sensor inside the sensor well bly into place.
ff Insert the cylinder temperature sensor into the cylinder Room temperature and solar sensor
sensor well. Ensure that the cylinder temperature sensor is
seated correctly. If planned as part of the system configuration, install the sensors
according to the sensor installation instructions.
The sensors integrated in the appliance, the sensors supplied and
the outside temperature sensor are PTC and PT 1000 sensors. The ff Route the sensor lead through the cable entry in the back
collector sensor supplied is a PT 1000 sensor. panel of the cylinder module.
ff Connect the room temperature sensor to X5-TR.
5.9.8 Connecting sensors ff Connect the solar sensor to X5-TS.

5.9.9 Connecting the external programming unit

Note
Check whether the room in which the external program-
ming unit is installed receives a lot of warmth, for ex-
ample sunlight. If it is warmed from outside, the device
might regulate the flow temperature downwards. As a
result, the temperature in other rooms may be lower
than desired.

With an external programming unit, you can switch all appliance


functions and make all settings from the living space. In addition,
D0000038971

the external programming unit captures the room temperature.


If required, this value influences the heating curve. With this, you
can reduce the heating curve if the set room temperature in the
TA Outside temperature sensor
lead room, i.e. the room where the programming unit is installed,
TV Mixer circuit flow temperature sensor
is exceeded (for example through insolation or a wood stove).
TR Room temperature sensor The weighting of the room influence is set using the "ROOM INFLU-
TS Solar temperature sensor ENCE" parameter ("SETTINGS / HEATING / HEATING CURVE HC1")
SOL Control connection for the solar circuit pump (control with 0-10 V or or via the direct line (parameters P15 and P18).
PWM signal)
HK2 Control connection for the pump of heating circuit 2 (control with
0-10 V or PWM signal)
B17 DHW sensor (unused)
B18 Dome/integral sensor embedded in the cylinder foam (has no function
for this appliance)

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INSTALLATION
Installation

5.10.3 Mounting the programming unit

26_04_01_0619_
D0000038971 ff
Position the programming unit from the front in the opening
of the fascia.
GND/CAN-L/CAN-H/+Ub Bus cable connector for external programming unit ff
Then fit the frame at the back of the fascia together with the
programming unit, until the programming unit clicks into
ff
Connect the external programming unit with a BUS cable place in the frame.
type J-Y (St) 2x2x0.8 mm² to terminal X5 (GND/CAN-L/CAN-
H/+Ub). The BUS cable should not be longer than 50 m. 5.10.4 Fitting the fascia
ff Hook the rear fascia frame into the hooks provided on the
appliance front.
Note
Observe correct separation when installing the BUS cable,
the mains power cable and the sensor leads.

5.9.10 Safety temperature controller for underfloor heating 1


system
2

! Material losses
In order to prevent excessively high flow temperatures in
the underfloor heating system in the event of a fault, we 4
always recommend using a safety temperature controller
to limit the system temperature
3
5.10 Fitting the appliance casing
5.10.1 Installing front panel and cover of the cylinder module
ff On the cylinder module, undo the screw set into the r.h. side
of the front panel. You will use this screw later to secure the
front panel on the fascia frame.
ff Hook the front panel of the cylinder module into the hooks
on the cylinder module frame.
ff Turn the screw to secure the front panel into the hole provid-
ed in the fascia frame.
ff Place the cover onto the cylinder module so that the la-
bels with the terminal designations are located behind the
terminals.
26_04_01_0554

ff Secure the cylinder module cover with screws.

5.10.2 Installing front panel of the function module


ff Attach the lower front panel of the function module using 1 Slot for securing the fascia frame
screws. 2 Hole in the fascia frame for securing the front panel of the
cylinder module
ff Close the function module door and lock it.
3 BUS cable
4 Screw for securing the fascia on the fascia frame
ff Secure the fascia frame with one screw in the slot on the
appliance.

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INSTALLATION
Installation

ff
Connect the bus cable to the programming unit. The BUS ff
Push the external hose and the thermal insulation slightly up
cable must run upwards with the jumper in the l.h. side. so that the internal hose of the air hose protrudes slightly.

ENGLISH
ff
Insert the fascia from the top into the fascia frame.
The fascia has one screw each on the l.h. and r.h. side.
ffTighten these screws to secure the fascia to the fascia frame.

5.11 Outdoor air and exhaust air hose installation

26_04_01_0682
Note
If connecting a geothermal heat exchanger, convert the
appliance as described in chapter "Outdoor air domestic ff
Invert the internal hose halfway down the connector.
ventilation connection option" before fitting the air hoses.

Air hoses guide the intake air (outdoor air) from the outside to
the heat pump, and route the discharge air (exhaust air) to the
outdoors (see chapter "Required accessories"). These are highly
flexible, thermally insulated and self-extinguishing in case of fire
in accordance with ASTMD 1692-67 T.

5.11.1 Information on routing the air hoses

26_04_01_0683
ff Use a sharp knife to trim the hose to the required length. Cut
the Bowden core using wire cutters.
If you need to extend the air hose, push the core of two hoses
together. There should be approx. 30 cm overlap.
ff
Seal the transition from the internal hose to the connector
The total length of hoses on the air intake and discharge sides with the self-adhesive thermal insulation tape supplied.
must not exceed 8 m.
Never incorporate more than four 90° bends. The radius of the
bends must be at least 365 mm, relative to the centre of the hose.

Note
When installing an outdoor air connection maintain

26_04_01_0684
Δp < 20 Pa. In other words, the outdoor air duct run
should be as short as possible.

The air hose tends to sag because of its flexibility. Secure it at


intervals of approx. 1 m. ff
Pull the external hose and the thermal insulation below it
over the connector.
5.11.2 Fitting air hoses ff
Tuck the thermal insulation into the outer hose in such a way
ff Adapt the shape of the air hose to match the oval connection that the thermal insulation is no longer visible.
panel of the function module.

2
26_04_01_0685

ff
Seal the transition from the external hose to the connector
26_04_01_0681

with the self-adhesive thermal insulation tape supplied.

1 External hose
2 Internal hose

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INSTALLATION
Commissioning

! Material losses
Never link cooker hoods to the ventilation system.

5.12.4 Overflow apertures

26_04_01_0686
Provide suitable overflow apertures since the air is only blown
into living rooms and bedrooms, and is only extracted from un-
pleasant-smelling and humid rooms. For example, fit ventilation
grilles in internal doors or walls, or increase the air gap below
ff
Secure the external hose with the hose clip to the connector.
the door (≥ 8 mm) to ensure an unimpeded overflow and thereby
air balancing.

6. Commissioning
26_04_01_0688
! WARNING Injury
Only qualified contractors may commission this appli-
ance and instruct the user.

! Material losses
Always cover the air intake and discharge with wire
! Material losses
Never operate the ventilation system if there are high lev-
els of dust inside the building or outside in the immediate
grilles, and secure the hoses against slippage. vicinity, as this could block the filter. Dust is created by
cutting tiles or working with plasterboard, for example.
Hose connection panels or wall outlets with hose connection and
grilles are available for hose connections to exterior wall knock- ff
Commission the system in accordance with this manual. Our
outs or cellar windows. customer service can provide commissioning support, which
is chargeable.
5.12 Installing extract air and supply air pipes
Install with the material you can obtain from us or with commer-
cially available folded spiral-seam tubes.
Note
If adjustments to the appliance control unit have to be
made during commissioning, observe chapter "Opera-
tion" of the operating instructions and chapter "Settings"
! Material losses
During installation, ensure that no metal swarf enters
the pipework. However, should this occur, remove this
of these installation instructions.

debris, otherwise the fans may be damaged. 6.1 Checks before commissioning
Where the extract air and supply air pipes are routed through un- 6.1.1 Heating system
heated rooms, they must be thermally insulated. If, when connect- -- Are all connections on the central heating and DHW side con-
ing a geothermal heat exchanger, the outdoor air pipe is routed nected and tightened?
through heated rooms, this pipe must also be thermally insulated
-- Was the heating system filled to the correct pressure and
with vapour diffusion-proof material.
vented, and was the quick-acting air vent valve opened?
5.12.1 Silencers -- Has the condensate hose been routed correctly?
-- Was a vessel placed beneath the safety valve discharge hose?
Fit silencers as near as possible to the appliance into the extract air
and the supply air flows. Fit a silencer just upstream of bedrooms.
6.1.2 Ventilation system
If a room with a high noise level needs to be ventilated, install -- Have the air ducts been installed correctly and sealed if
additional silencers in the supply air pipe or extract air pipe of this required?
room to reduce sound transmission to adjacent rooms.
-- Have all air connections been designed correctly?
5.12.2 Cleaning apertures
6.1.3 Heat pump
ff Provide cleaning apertures when installing the air ducts, so
the air ducts can be checked at regular intervals and cleaned -- Have the insulated air hoses been installed in accordance
if necessary. with regulations? In particular, the outdoor air and exhaust
air connections must be sealed carefully on both sides.
5.12.3 Supply and extract air valves -- Are the exterior wall outlets free from leaves and other
Ventilation and extract air valves for the living space are available contamination?
for wall or ceiling mounting.
When venting the kitchen, ensure that the extract air valve is fitted
as far as possible from the cooker.
Note
Never fit any additional fly screens in the wall outlets.

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INSTALLATION
Commissioning

6.1.4 Cylinders 6.2 Commissioning


-- Has the cylinder been filled (hot tap open until water flows

ENGLISH
In addition to the factory-fitted programming unit, external pro-
out)? gramming units can also be connected to the appliance.
-- Has a pressure reducing valve been installed if the water
pressure is above 80 % of the permissible pressure? If more than one programming unit has been connected to the
appliance, assign each one an individual, unique "TERMINAL AD-
DRESS" in the "COMMISSIONING" menu.
1
If the terminal addresses were not assigned, there would be con-
flicts in communication between the appliance and the program-
ming units, as every programming unit is given the same standard
value for the terminal address parameter.

D0000051625
Assign value 1 to the "TERMINAL ADDRESS" parameter of the first
programming unit. Assign value 2 to the "TERMINAL ADDRESS"
1 Plastic union nut parameter of the second external programming unit and value 3 to
the "TERMINAL ADDRESS" of the third external programming unit.

!
Material losses
The torque of the plastic union nut depends on the gasket
used. Note
If, before commissioning for the intended use, you want
15 Nm = pre-fitted soft rubber gasket. to dry out or heat the building, continue with the follow-
25 Nm = alternative hard gasket. ing chapter; otherwise with chapter "Commissioning for
Keep to the permissible torque. the intended operation".

-- Is the plastic union nut tight against leaks? If it is leaking,


6.2.1 Sizing
tighten the plastic union nut.
The design outside temperature for the maximum heat pump
6.1.5 Temperature sensor output (dual mode point) in heating mode is an indicator for the
-- Have outside temperature sensors, cylinder temperature output controller of the heat pump. The design outside tempera-
sensor and, if required, mixer circuit sensor and flow sensor ture is used to optimise the compressor speed control subject to
for the second heating circuit been correctly positioned and the outside temperature. Here you should adjust the dual mode
connected? temperature. In a mono mode design, the dual mode temperature
is the standard outside temperature.
6.1.6 Power supply ff Use the standard outside temperature and the heat load of
-- Has the power supply been designed correctly and the earth the building to determine the standard design point.
conductor for the cylinder connected?
-- Have all internal cables been connected correctly?
Note
You can find an example design in the "Specification/ Out-
put diagram" chapter.
6.1.7 High limit safety cut-out
With ambient temperatures of below -10 °C it is possible that the
high limit safety cut-out of the electric emergency/booster heater Standard design point below the max. heating output curve
may trip. ff If the standard design point is below the max. heating output
ff Check whether the high limit safety cut-out has tripped. curve, determine the percentage value by estimating the dis-
tance between the curve below and the curve above.
ff In the parameter "HEATING SYS OUTPUT SIZING", enter the
percentage value determined.
ff Set the "DESIGN TEMPERATURE" parameter to the standard
outside temperature.

Standard design point above the max. heating output curve


ff If the standard design point is above the max. heating output
26_04_01_0621

curve, you must set parameter "HEATING SYS OUTPUT SIZ-


ING" to 100 %.
1 ff Draw in a straight line for the heat load. This heat load line
1 Reset button for high limit safety cut-out starts at the standard design point and ends at point (20 °C,
0 kW).
ff Reset the high limit safety cut-out by pressing the reset
button. ff Determine the point of intersection of the max. heating out-
put curve with the heat load line. This is the dual mode point.
ff Set the "DESIGN TEMPERATURE" parameter to the dual mode
temperature.

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INSTALLATION
Commissioning

6.2.2 Commissioning for drying out or heating 6.2.3 Commissioning for the intended operation
If the ventilation should not or cannot be operated during the
Note
We recommend setting the design point to -20 °C and
80 % before drying out.
drying out phase, and the air lines are routed through a cold area,
prevent the ingress of warm moist air into the air lines where it
could condensate.
Before switching on the MCBs, carry out the following checks in
Note
During drying out, the evaporator can ice up and con-
densate can form on the housing parts.
addition to those in chapter "Checks before commissioning":
-- Was the heating system vented?
-- If an air heating coil is used as the only heating system: Was
ff
Isolate all poles of the compressor and electric emergency/ the cylinder temperature sensor positioned correctly?
booster heater from the power supply by tripping their MCBs. -- Has the DHW heating line of the heating circuit been vented?
ff
Open the thermostatic valves or zone valves of all radiators See chapter "Installation / Filling and venting the heating
and/or heating circuits. system" on venting the DHW heating line.
ff
Open the automatic air vent valve in the heating circuit and ff Reset the MCBs.
in the appliance. Automatic air vent valves are located in the
cylinder module as well as in the refrigeration unit at the
pump and the multi function assembly.
ff
Start the appliance using the control unit MCB. Subject to de-
! Material losses
Check the exhaust air fan. If the exhaust air fan drags,
switch off the appliance and align the exhaust air fan.
mand, the appliance components (pumps, fans) start. See chapter "Troubleshooting".
The tap symbol appears in the display. The appliance is in DHW ff
Using the "HUMIDITY PROTECTION" parameter switch on the
heating mode. humidity protection function.
After a while, fault F07 is indicated, which shows that the exhaust 6.2.4 Checking the minimum flow rate of the heat sink
air filter has failed. This is normal as the exhaust air filter is sup-
plied via the compressor MCBs/fuses. The appliance is designed in such a way that no buffer cylinder
ff Switch manual mode ON. is required to provide hydraulic separation of the flow in the heat
pump circuit and the heating circuit in conjunction with area heat-
ff In the "DHW" menu set the "DHW SET MANUAL" parameter to ing systems.
10 °C.
For installations with several heating circuits, we recommend the
The appliance switches over to heating mode. The radiator symbol use of a low loss header.
appears in the display. In this operating mode, the heating circuit
pump should run until no more air noise can be heard. Cooling is only possible in conjunction with a buffer cylinder or
ffSwitch automatic mode ON. low loss header.
ffShut down the appliance by isolating all poles of all supply
circuits from the mains. WEDNESDAY 10 SEPT 14 10:23 H
ffSwitch ON the compressor MCBs.
OUTSIDE TEMPERATURE 18.0 °C
ffSwitch the controller MCBs back ON.
FLOW RATE 0.5 M³/H
The compressor starts after some time.
DHW TEMPERATURE 50.0 °C
Note MANUAL MODE
26_04_01_0292

Check the exhaust air fan. If the exhaust air fan drags,
switch off the appliance and align the exhaust air fan.
See chapter "Troubleshooting".
ff
In the "FAVOURITES" menu, select the "FLOW RATE"
ff
Start the dry heating program. Ensure that all radiators or
parameter.
heating circuits are and remain open.
The setting is made in heat pump mode. For this, make the fol-
Once the appliance has operated in the dry heating program
lowing settings first:
without fault for at least two days you can enable the electric
emergency/booster heater. ff Operate the appliance in heating mode. For this, switch the
appliance to "MANUAL MODE", for example. Note down the
ff To do so, switch on the MCBs for the electric emergency/
previously set value and set the "DHW SET MANUAL" param-
booster heater.
eter to 10 °C.
If all dusty work has stopped, you can back up the drying process ff Increase the "MANUAL SET HC" parameter to its maximum
with ventilation. value so that the compressor starts.
ff Set the fan stage for day mode ("DAY STAGE", P07) to 2.
Wait until the appliance has been in operation for at least five
minutes. The display must show the following symbols:

26 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Settings

Note

ENGLISH
On account of the moisture contained in building materi-
als, new buildings have a higher heat demand than will
be the case one or two years later. It may therefore be
Minimum flow rate without buffer cylinder or low loss header
required to set a higher dual mode point.
In such cases, one or more heating circuits in the heating system
must be left open. The open heating circuit(s) should be installed ff
Activate "DHW BUFFER MODE" only if an air heating coil is
in the lead room (room in which the external programming unit used as the only heating system. For this, in the menu call up
is installed, e.g. the living room or bathroom). The lead room the "DHW" function and then the "STANDARD SETTING" field.
can then be individually controlled by the external FES Comfort ff
Heat the system up to the maximum operating tempera-
programming unit, indirectly by adjusting the heating curve, or ture. For this, set the appliance to manual mode and select
by activating the room influence. the corresponding set values. Then vent the heating system
ff Fully open the heating circuit(s) in the lead room. again.
ff Close all other heating circuits.
ff If an overflow valve is installed in the heating system, close
this fully before determining the minimum flow rate. ! Material losses
Observe the maximum system temperature in underfloor
heating systems.
ff Set the "PUMP SPEED HEATING" parameter so that the mini-
mum flow rate required for the system operation is assured
(see chapter "Specification / Data table"). You can check the
current flow rate via the value of the previously set favourite 6.3 Recommissioning
"FLOW RATE". ff
Carry out the work specified in chapter "Maintenance".
ff
If there has been frost since the appliance was shut down,

Note
Never change the "PUMP SPEED DHW" parameter . The
pump speed for DHW operation was optimised at the
check all hydraulic lines for possible frost damage.
ff
Fill the DHW cylinder.
ff
Fill the heating circuit.
factory.
ff
Switch on the power supply.

Flow rate with buffer cylinder or low loss header 7. Settings


ff Set the "PUMP SPEED HEATING" parameter so that the
nominal flow rate required for system operation is assured 7.1 Menus and parameters
(see chapter "Specification / Data table"). You can check the
current flow rate via the value of the previously set favourite Apart from the selected set values, as described in chapter "Oper-
"FLOW RATE". ation" of the operating instructions, you can also adjust the sys-
tem-specific parameters. These parameters are protected against

Note accidental adjustments and are only accessible after entering a


Never change the "PUMP SPEED DHW" parameter . The four-digit code. At the factory, the code is set to 1000.
pump speed for DHW operation was optimised at the
factory. Note
The following describes all parameters that should only
be set by you the qualified contractor. These parameters
6.2.5 Completing commissioning are protected by an access code.
There are also parameters that are reserved with a spe-
ff Set all required parameters that you will find in the "COM- cial code for our service department only. The functions
MISSIONING" menu. this affects do not need to be adjusted for the regular
ff Start ventilation if you are sure that no more large amounts operation of the appliance.
of dust are going to be generated.
ff Set the "DAY STAGE" parameter (P07) to 2.
ff Set the "NIGHT STAGE" parameter (P08) to 1. ACTUAL VALUES
„„
ff Set the "Standby stage" parameter (P09) to 0. See operating instructions.
ff Set the "MANUAL STAGE" parameter (P12) to 2.
ff Set the "PARTY STAGE" parameter to 3. DIAGNOSIS
„„
ff Set the "DUAL-MODE POINT" parameter (P78) in accordance See operating instructions.
with the heat demand of the building.
If the appliance is designed for mono mode operation, we rec-
ommend setting the dual-mode point to the standard outside
temperature. The standard outside temperature can be found in
the technical guides.

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INSTALLATION
Settings

PROGRAMS
„„ electric emergency/booster heater only starts when the heating
output of the heat pump is no longer adequate.
…… STANDARD SETTING
…… MAX FLOW TEMP HTG.
…… MAX. ADVANCE Under "MAX FLOW TEMP HTG.", the maximum flow temperature
can be set according to local conditions, for example to protect
With the "MAX. ADVANCE" parameter you determine for what an underfloor heating system from excessive temperatures. If this
period, prior to starting day mode, the appliance switches back temperature is exceeded, the compressor and electric emergency/
to standard operation. This achieves the required set value being booster heater are switched off.
reached again at the end of setback mode. This means, for exam-
ple, that following a return from holiday a building is warm, well This is a limiter function. Compressor and electric emergency/
ventilated and that the DHW inside the cylinder is at the required booster heater restart when the maximum flow temperature is
temperature. In heating mode, for half of the time selected here undershot again.
the electric emergency/booster heater will be blocked, so that the
heat pump alone heats the building, subject to the output being …… SUMMER MODE
sufficient.
Direct line: P49

SETTINGS
„„ At the value set here for the outside temperature, there is a
changeover between summer and winter mode. In summer mode,
the heating is switched off.
…… HEATING

…… STANDARD SETTING Note


In summer mode, the "OUTSIDE TEMP MIN CYC" param-
eter will not be taken into account. The heating circuit
pump runs as often as is set in the "MINIMUM CYCLES"
…… PROP. COMP. parameter.
This parameter is used to set the output matching of the heat pump
per kelvin control deviation.
…… HYST. SUMMER MODE

…… I COMPONENT INV“ Direct line: P50

Here you select the factor for the integral component of the healing Here, the switching hysteresis for the changeover from summer
output controller. The integral component influences the stabili- to winter mode is determined. If "SUMMER MODE" is exceeded by
sation speed of the heat pump output controller. The heat pump the value of the parameter "HYST. SUMMER MODE", the system is
output controller functions primarily as an integral controller. The switched to summer mode. If "SUMMER MODE" is undershot by
control deviation (the differential between the set and actual heat- the value of the parameter "HYST. SUMMER MODE", the system is
ing circuit temperatures) is totalled up over the time. The result switched to winter mode.
is the integral of the control deviation in Kelvin minutes. Every
time the value specified by this parameter is reached, the heat …… OUTSIDE T ADJUSTMENT
pump is operated at the maximum output stage. A large integral
component reduces the speed of the heat pump output controller. Direct line: P77
This setting is recommended for slow-response heating systems, The outside temperature is adjusted to prevent an offsetting of
such as underfloor heating systems. the heating curve when there are rapid changes in the outside
A small integral component increases the speed of the heat pump temperature resulting in a constant cycling of the heat pump. An
output controller. This setting is suited to highly responsive heat- average value is calculated over the selected time. The adjustment
ing systems, such as radiator heating. The value is reset after a can be varied from 0 to 24 hours under this parameter.
power failure and after DHW heating. The integration is stopped
if the "HTG OUTPUT RELATIVE" output figure is less than -10 % …… DUAL MODE POINT
or greater than 210 %. If the runtime is too short, this results in
inaccuracies in the computation. Direct line: P78
The electric emergency/booster heater for heating mode is ena-
…… MAX BOOSTER STG HTG bled if the outside temperature drops below the dual mode point.
The electric emergency/booster heater is blocked if the outside
Direct line: P31 temperature lies above the dual mode point. You can define this
temperature threshold with the "DUAL-MODE POINT" parameter.
Up to three electric booster stages can be enabled. Since the heat
pump has only a low heating output at extremely low outside
temperatures, all three stages of the electric emergency/booster
heater should usually be enabled. The control unit ensures that
Note
If the heating output of the heat pump is inadequate at
low outside temperatures, adjust the dual mode point to
as much heat as possible is generated by the heat pump, and the a higher temperature.

28 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Settings

…… BOOSTER TIMEOUT …… MWM HYSTERESIS


Direct line: P79 This parameter has no function for this appliance.

ENGLISH
After starting the heat pump when heat demand is below the dual
mode point, the electric emergency/booster heater is blocked for …… BOOSTER TIMEOUT
the time set under "BOOSTER TIMEOUT". This prevents the electric
emergency/booster heater switching on unnecessarily. Direct line: P33
DHW is generally heated by heat pump (compressor mode). The
electric emergency/booster heater is switched on only if the re-
…… OUTSIDE T CORRECTION
quired DHW temperature in the cylinder has not been reached
Direct line: P86 after "BOOSTER TIMEOUT" has expired.
It may be advisable to correct the actual temperature value, be- Heating by the solar thermal system takes priority over the heat
cause of tolerances of the outside temperature sensor and to com- pump if a solar thermal system is connected and there is adequate
pensate for external influences, for example having the sensor in insolation. This, on the other hand, takes priority over the electric
an unfavourable position. emergency/booster heater.
In parameter "OUTSIDE T CORRECTION", enter the difference be-
tween the actual outside temperature and the outside temperature …… BOOSTER T ACTIVATE
displayed on the programming unit.
Direct line: P34
Example:
The electric emergency/booster heater for DHW heating is imme-
Actual temperature 19 °C diately switched on if the outside temperature falls below the value
Displayed temperature 21 °C selected under the "BOOSTER T ACTIVATE" parameter. This means
New parameter value -2
heating is not interrupted for longer than necessary.
If the outside temperature lies above the value set in the "BOOST-
…… SUPPR TEMP MEAS ER T ACTIVATE" parameter , then the electric emergency/booster
heater will only start after expiry of the "BOOSTER TIMEOUT", but
Direct line: P58 no sooner than after 10 minutes.
After the heating circuit pump has started, the actual flow and
return temperatures remain suppressed for the time set under …… PASTEURISATION
the "SUPPR TEMP MEAS" parameter. The actual sensor values
are only used to calculate the heating system heat demand after Direct line: P35
expiry of this time. When starting the appliance, the water in the DHW cylinder is
heated up to the temperature set for pasteurisation. Subsequently,
…… DESIGN TEMPERATURE the cylinder is heated up for pasteurisation according to the inter-
val (specified in days) set under the "PASTEURISATION" parameter
With this parameter you determine the reference point for the . The start point for the next interval occurs only when the tem-
pre-control curve "Heating output estimated" at which the out- perature set in the "PASTEURISATION TEMP." parameter has been
put figure "Heat demand" applies. See chapter "Commissioning / reached. This interval applies only if the DHW temperature has not
Commissioning / Sizing". in the meantime exceeded the temperature set in the "PASTEURI-
SATION TEMP." parameter on account of other appliance functions.
…… HEATING SYS OUTPUT SIZING
With this parameter you determine the reference point for the
pre-control curve "Heating output estimated" at which the "Design
temperature" applies. See chapter "Commissioning / Commission-
ing / Sizing".

…… DHW
1
…… STANDARD SETTING
26_04_01_0647

…… HYSTERESIS
Direct line: P32
This determines the switching hysteresis for DHW operation. 1 Electronics reset button
DHW heating starts when the temperature falls below the set ff After modifying the set interval, press the reset button for
DHW temperature minus "HYSTERESIS" . DHW heating stops the electronics to start a new cycle immediately. Otherwise
when the set DHW set temperature plus "HYSTERESIS" has been the old cycle will be finished first.
reached.

www.stiebel-eltron.com LWZ 504 | 29
INSTALLATION
Settings

…… MAX DHW HTG DUR. …… MAX FLOW TEMP DHW
Direct line: P36 Using the "MAX FLOW TEMP DHW" parameter, you can limit the
flow temperature in DHW mode. If this value is set too low, it may
Using the "MAX DHW HTG DUR." parameter, the maximum du-
not be possible for DHW heating to be completed. This can lead
ration for DHW heating is specified. If the set DHW temperature
to a fault message (F 15).
in the cylinder has not been reached after this number of hours,
there is a fault with DHW heating (display: Fault 15), and DHW
heating is blocked until 22:00 h. After this, DHW heating is restart- …… DHW ECO
ed. If the set DHW temperature is not reached again, DHW heating
is blocked until 22:00 h the following day. Direct line: P89
If the parameter "DHW ECO" is set to "ON", DHW is normally heated
only by the heat pump. The electric emergency/booster heater only
…… PASTEURISATION TEMP.
backs up DHW heating in the case of very low outside tempera-
As part of every pasteurisation event to protect against the growth tures or if DHW heating takes unusually long.
of legionella bacteria, the water in the DHW cylinder is heated up
In "DHW ECO" mode, DHW is initially heated according to the set
to the temperature set in the "PASTEURISATION TEMP." parameter.
cylinder temperature. If the application limits of the heat pump
For effective pasteurisation, you should set this parameter to at
are reached before the required temperature, DHW heating is
least 55 °C. As temperatures above 50 °C are not reached with
terminated and the cylinder temperature that has been reached
the heat pump alone, the enabled electric emergency/booster
is accepted as the new set DHW temperature in the parameter set
heater stages always switch on during the heat-up process for
("DHW SET DAY", "DHW SET NIGHT", "DHW SET STANDBY"). The
pasteurisation.
system "learns" the maximum set DHW temperature that can be
reached with the compressor only. If "DHW ECO" has the value
…… PASTEURISATION TIME "OFF", the electric emergency/booster heater starts if the heat
pump reaches its application limit.
In the parameter "PASTEURISATION", you have set how often pas-
teurisation to protect against the growth of legionella bacteria is
to be carried out (every X days). With the parameter "PASTEURI- …… DHW OUTPUT SUMMER
SATION TIME" you set the time of day at which that pasteurisation
In the parameter "DHW OUTPUT SUMMER", you enter (as %) the
will be carried out.
output of the compressor for DHW operation in summer. The lower
the value, the more energy efficient is DHW heating.
…… DHW BOOSTER STAGE
With the "DHW BOOSTER STAGE" parameter you can enable up to …… DHW OUTPUT WINTER
three stages of the electric emergency/booster heater. The heat
In the parameter "DHW OUTPUT WINTER", you enter (as %) the
pump can only heat DHW up to a temperature of approx. 50 °C.
set output of the compressor for DHW operation in the heating
The electric emergency/booster heater is used for higher set DHW
season. This may result in heating being delayed. The higher the
temperatures.
value, the faster the DHW will be heated.

Note
DHW heating may possibly not complete if the electric
emergency/booster heater has been blocked because
…… INTEGRAL SENSOR
This parameter has no function for this appliance. If there is no
the high limit safety cut-out has tripped or the electric integral sensor connected, this parameter must be set to "OFF".
emergency/booster heater has been switched off via an
external MCB. The entire room heating system is then Options Meaning
blocked for the time set under "MAX DHW HTG DUR.". OFF The appliance ignores the integral sensor.
When outside temperatures are low, DHW heating cannot ON The appliance makes use of the integral sensor when deter-
be accelerated due to "BOOSTER TIMEOUT" and "BOOST- mining actual values.
ER T ACTIVATE", leaving the room heating system blocked CONTROL UNIT The appliance controls DHW heating subject to the integral
sensor.
for prolonged times in this situation too. It is not possible
to enable less than one stage of the electric emergency/
booster heater.
…… 2ND DHW CYLINDER
This parameter has no function for this appliance.
…… DHW BUFFER MODE
Direct line: P84
If you enable "DHW BUFFER MODE", the DHW cylinder will be
used as a buffer cylinder for excess output. Use this parameter
exclusively for convector heaters.

30 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Settings

…… VENTILATION Option Function


OFF Activated passive cooling has no effect. The fans operate as

ENGLISH
programmed. Windows stay shut.
…… FLOW RATE EXTRACT AIR The supply air fan is stopped and the extract air fan output is
increased by 20 % (e.g. from 47 % to 67 %). This means cool
…… FAN STAGE VENT. AIR 1 Direct line: P37 outdoor air is drawn into the room through the open windows.
…… FAN STAGE VENT. AIR 2 Direct line: P38 On hot days, this supports the cooling with cool night air when
…… FAN STAGE VENT. AIR 3 Direct line: P39 a window is open. In this case, open the windows in rooms sup-
plied with air (living room, nursery and bedrooms), for example
…… FAN STG. EXTRACT AIR 1 Direct line: P40 using the "WINDOW OPEN" control signal.
…… FAN STG. EXTRACT AIR 2 Direct line: P41 SUPPLY AIR The extract air fan is stopped, and the supply air fan output
…… FAN STG. EXTRACT AIR 3 Direct line: P42 is increased by 20 %. In this case you do not have to open the
windows. However, this option is less effective and does not
work in very airtight houses, i.e. if in the blower door test, the
These parameters determine the air flow rates of the individual air change value n50 is ≤ 1.
fan stages. They should be set according to the design of the BYPASS With bypass module (option): Both fans continue to run as pro-
ventilation system. The control unit maintains a constant flow grammed. The "WINDOW OPEN" control signal is then used for
rate. The set value for "STAGE 0" is generally 0 m³/h for both fans. the damper in the bypass module.
SUMMER With summer cassette (option): The fans will switch off if the
CASSETTE outside temperature is higher than the set room temperature.
…… PASSIVE COOLING If the outside temperature falls to 3 K below the room tem-
perature, or 3 K below the set room temperature if there is no
room temperature sensor, the fans are switched on and will run
…… PASSIVE COOLING according to the program. The "WINDOW OPEN" control signal
is enabled.
At high outside temperatures, temperatures in the house can rise
significantly above the set room temperature. With the "PASSIVE If an additional programming unit for heating circuit 1 or a room
COOLING" function (P75), the building can be supplied with cooler temperature sensor is connected in the living space, the actual
outdoor air by bypassing the cross-countercurrent heat exchanger. room temperature is taken into account instead of the set room
Temperatur temperature.
10:00 h
Außentemperatur
Outside TATA
temperature Passive cooling ends no later than at 10:00 h.

Raumsolltempera-1 …… PASS. COOL EXP. AIR


ur + 3 °C
This function is currently not available and must remain disabled.
Raumsolltempera-2
ur TRsoll
…… AIR STOP SUMMER DHW
Raumsolltempera-3
ur – 3 °C The appliance has a preheating coil for preheating the outdoor
air before it enters the cross-countercurrent heat exchanger. This
is not required in summer. You can use this parameter (options:
2 hours OFF | ON) to deactivate the appliance's ventilation function during
2h 8h DHW heating.

Minimum time Passive coolingPassivkühlung


Mindestzeit TA T>A T>Rsoll
T Rset
+ 3+ °C
3 °C Maximalzeit …… HUMIDITY PROTECTION
26_04_01_0108

Options
Passive cooling pre- Passive
Passivkühlung cooling
Passivkühlung …… HUMIDITY PROTECTION OFF | ON
pared
vorbereitet active
aktiv …… HUM. THRESHOLD VALUE
…… HUMIDITY HYSTERESIS
1 Set room temperature + 3 K …… HUM. MASKING TIME
…… SET HUMIDITY MIN
2 Set room temperature TRset
…… OUTPUT REDUCTION
3 Set room temperature - 3 K
…… SET HUMIDITY MAX
Passive cooling will be enabled if the outside temperature has, for …… OUTPUT INCREASE
at least two hours, been 3 K higher than the set room temperature
for heating circuit 1, as set with the "ROOM TEMPERATURE DAY" The appliance is equipped with humidity control that is intended
parameter in the "HEATING" menu. If the outside temperature then to protect your building against damage from humidity.
drops 3 K below the set room temperature with a room tempera-
ture sensor connected, passive cooling is activated. The humidity protection should always be switched on. The hu-
midity protection is only effective in fan stage 0. In its delivered
condition, humidity protection is disabled, i.e. the "HUMIDITY
PROTECTION" parameter is set to 0 ("OFF"). For drying buildings,
the "HUMIDITY PROTECTION" parameter must be set to 0 ("OFF").
When commissioning the appliance, switch the parameter "HU-
MIDITY PROTECTION" to "ON".

www.stiebel-eltron.com LWZ 504 | 31
INSTALLATION
Settings

Humidity protection ventilation is activated when the ventilation is …… OVEN / FIREPLACE
switched off (stage 0). The fans are switched off during the first 24
If operating combustion equipment in the accommodation, you
hours after stopping ventilation. The humidity protection function
can go to the "OVEN / FIREPLACE" menu to set how the ventilation
then checks every hour whether the rooms need to be ventilated.
unit responds when a signal transmitter is connected to terminal
For this, the fans operate for the duration of the "HUM. MASKING
X4-13/14, connection Oven / fireplace, which switches when the
TIME" at stage 1. If the measured value exceeds the set humidity
combustion equipment is operated.
level, both fans operate until the set humidity level falls below the
"HUMIDITY HYSTERESIS". The humidity protection becomes active
as soon as the appliance starts following the restoration of the MAIN VENTILATION
MENU OVEN / FIREPLACE
power supply following a power failure.
A set humidity level function is implemented to protect the build- OFF
ing from condensation forming on the inside of exterior walls. For N/O CONTACT OFF
this, humidity of 100 % at 20 °C outside temperature is interpolat-
ed with the "HUM. THRESHOLD VALUE" at -10 °C outside temper- N/C CONTACT OFF
ature. In order to take the type of building and the insulation of

26_04_01_0373
N/O MONITORING
the exterior walls into account, set parameter "HUM. THRESHOLD
VALUE" as follows: N/C MONITORING
-- Brickwork, 25 cm thick, not insulated: 55 % (standard)
-- Brickwork, 25 cm thick, 10 cm external insulation: 75 % In the "OVEN / FIREPLACE" menu there are five options, of which
only one can ever be enabled at a time (indicated by a filled box).
Fan output correction (stage 1/2/3) subject to humidity If you select a new option, the current setting will be disabled.
For output stages 1, 2 and 3, the qualified contractor can activate Option Effect
a correction subject to humidity that orients itself on the internal OFF No action
relative humidity. This enables an increase in the air flow rate N/O CONTACT OFF With a 230 V input signal, the supply air fan, extract air
when the relative humidity is higher. In winter, an excessively fan, exhaust air fan and compressor are switched off.
high air flow rate can contribute to the ambient air becoming too N/C CONTACT OFF With a 0 V input signal, the supply air fan, extract air
dry. This can be counteracted by a reduction of the air flow rate fan, exhaust air fan and compressor are switched off.
subject to the prevailing humidity level. N/O MONITORING With a 230 V input signal, the extract air fan, exhaust
air fan and compressor are switched off when the sup-
"SET HUMIDITY MIN": This parameter sets the lower limit of rel- ply air fan stops.
ative humidity. N/C MONITORING With a 0 V input signal, the extract air fan, exhaust air
fan and compressor are switched off when the supply
"SET HUMIDITY MAX": This parameter sets the upper limit of rel- air fan stops.
ative humidity.
"OUTPUT INCREASE": This parameter determines the percentage
by which the fan output is to be increased, if the value set in the …… AIR/AIR HE (air/air heat exchanger)
"SET HUMIDITY MAX" parameter is exceeded by a margin greater
than the "HUMIDITY HYSTERESIS". …… MAX DEFROST DUR.
"OUTPUT REDUCTION": This parameter determines the percentage Defrost terminates if, during defrosting the air/air heat exchang-
by which the fan output is to be reduced, if the value set in the "SET er, the maximum defrost duration is exceeded.
HUMIDITY MIN" parameter is not reached by a margin greater than
the "HUMIDITY HYSTERESIS". In the delivered condition, "OUTPUT
INCREASE" and "OUTPUT REDUCTION" are set to 0 %. This disables …… DEFR START THRESHOLD
the correction of fan output subject to humidity. The percentage Here, you specify the speed change (in %) from which defrost
entered with the "OUTPUT INCREASE" and "OUTPUT REDUCTION" begins.
parameters relates to the maximum fan output and not to the
currently selected fan output.
…… FILTER SPEED
The air flow rate is continuously adjusted. If the filter is dirty, the
fan speed increases. If it is above the start value by the set value
(in %), the filter symbol shows that the filter is dirty.

…… SERVICE

…… RUNTIME FILTER


This value indicates how many days have passed since the last
filter reset.

32 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Settings

…… RESET FILTER …… HYST. FLOW TEMP.


When you set this parameter to "ON", a filter reset will be trig- The compressor starts if the flow temperature lies higher than

ENGLISH
gered. the set flow temperature for cooling by the amount of the "HYST.
FLOW TEMP.". The compressor stops when it is lower than this by
the amount of flow temperature hysteresis. The dew point is mon-
…… COOLING
itored in area heating systems. The dew point is that temperature
The "COOLING" menu will only be shown if the appliance recognis- at which humidity in the air begins to condensate. The compressor
es an external programming unit connected to the BUS. is blocked (snowflake flashes) once the flow temperature is within
2 K of the dew point. The compressor will be enabled if it lies above

Material losses this value by the hysteresis set in parameter "HYST. FLOW TEMP.".
! In the "AREA HEATING SYSTEM" mode, dew point mon-
itoring is active. There is a high risk of severe building …… SOLAR POWER
damage if cooling is provided by means of an area heat-
ing system in "Fan convectors" operating mode. Option
…… SOLAR HYSTERESIS
ff
Set the following parameters for the heating circuits: …… COLLECTOR TEMP LIMIT
…… COLL. PROTECT TEMP
…… COLL. CUT-OFF TEMP
…… COOLING MODE HC1 …… COLLECTOR PROTECTION OFF | ON
…… PRIORITY SOLAR SOLAR | COOLING | COOLING TIME
…… COOLING MODE HC1 OFF | ON …… COOLING TIME
…… COOLING SYSTEM HC1 AREA COOLING | FAN COOLING …… COOLING TIME START
…… HC TEMP. COOLING HC1 …… COOLING TIME END
…… HYST. ROOM TEMP. HC1

To allow the appliance to cool, you must set the "COOLING MODE" …… SOLAR HYSTERESIS
parameter to the value "ON".
"SOLAR HYSTERESIS" in combination with "TEMP. DIFFERENTIAL"
Cooling is enabled when the appliance is in summer mode and the serves as a threshold for starting and stopping the solar circuit
outside temperature exceeds the set room temperature for heat- pump. Most systems work well with a hysteresis value of 1 K. For
ing (parameter "ROOM TEMPERATURE DAY" in menu "HEATING / system with very long line lengths, a higher value can be entered
ROOM TEMPERATURES HC1" or "ROOM TEMPERATURES HC2") for here.
2 hours by 3 K.
If the room temperature is then higher than the set room temper- "Solar overheating" function
ature for cooling by the amount set in the "HYST. ROOM TEMP." If there is no heat demand and, at the same time, the cylinder
parameter, cooling will be prepared. The display shows a snow- temperature is lower than the temperature set in the "DHW SOLAR
flake. The circulation pump starts, the three-way valve changes TEMP." (P83) parameter, the appliance checks whether the collec-
over to the heating circuit and the "cooling" output is activated in tor temperature is higher than the cylinder temperature by the
order to, for example, open the thermostatic valves in the rooms sum of the differential temperature (P81) and hysteresis. If so, the
to be cooled. DHW pump and the solar circuit pump are started.

…… COOLING MODE HC2 …… COLLECTOR TEMP LIMIT


See chapter "Cooling mode HC1". To protect the heating circuit, the solar circuit pump modulates its
operation when the collector temperature exceeds the value set
…… STANDARD SETTING under parameter "COLLECTOR TEMP LIMIT".

…… COOLING CAPACITY …… COLL. PROTECT TEMP


With the parameter "COOLING CAPACITY" you determine the max- If the adjustable "COLL. PROTECT TEMP" has been reached and
imum set cooling capacity of the compressor. "COLLECTOR PROTECTION" enabled with the value "ON", the DHW
cylinder is heated to the temperature set under "DHW SOLAR
TEMP.". The selected "MAX. FLOW TEMP DHW" terminates the pro-
…… PROP. BAND COOLING cess. If, after maximum cylinder heating, the collector temperature
With the parameter "PROP. BAND COOLING" you set the range in exceeds the set value, the solar circuit pump is stopped and blocked
which the cooling capacity can vary. When the pressure in the until the cylinder temperature meets the following condition:
appliance increases, the cooling capacity is reduced. This is de- "DHW TEMPERATURE" ≤ "DHW SOLAR TEMP." — 5 K hysteresis.
signed to prevent cooling being switched off prematurely by a
limiter. If the hot gas limiter switches the appliance off frequently
during cooling, increase the value of the "PROP. BAND COOLING"
parameter.
WARNING Burns
Temperatures in excess of 60 °C can be reached. There
is a risk of scalding at outlet temperatures in excess of
43 °C.

www.stiebel-eltron.com LWZ 504 | 33
INSTALLATION
Settings

…… COLL. CUT-OFF TEMP Dry heating program curve


The collector is blocked for heat transfer if the collector temper-
ature rises above the set "COLL. CUT-OFF TEMP". It is not enabled
again until it falls back below the collector protection temperature.
The collector protection temperature must be lower than the col-
lector cut-off temperature. 6
5
…… COLLECTOR PROTECTION 4
3
See chapter "Collector protection temperature". 2

D0000039378
…… PRIORITY SOLAR
1 7
With parameter "PRIORITY SOLAR" you can select the priority for X Time
the cooling mode if a solar thermal system is connected. Possible Y Temperature
settings are "SOLAR", "COOLING" and the time-controlled setting 1 "START"
via "COOLING TIME". This programs the cooling period. 2 "LOW END TEMPERATURE"
Option Effect 3 "TEMP. RISE PERIOD"
SOLAR Cooling is not enabled for as long as the solar starting conditions 4 "GRADIENT" [K/d]
are met and the maximum system temperatures (max. DHW and 5 "High end temperature"
max. heating circuit) have not been reached. 6 "Max Hut Time"
COOLING The "solar overheating" function and collector protection are deac- 7 End
tivated. The solar start conditions are checked as soon as cooling
ends. When this temperature has been reached, the set temperature
COOLING The "solar overheating" function and collector protection function is increased further. When the high end temperature set under
TIME are deactivated under a time control. There is a specific parameter the "HIGH END TEMPERATURE" parameter has been reached, the
for the cooling time, which can be used to adjust it (see chapter
"Cooling time"). temperature will be held constant for the time set under "MAX HUT
TIME". The temperature is then reduced to the low end tempera-
ture in the same steps. The screed drying program (dry heating
program) is completed when "OFF" is displayed under the "START"
…… COOLING TIME parameter.
With parameter "COOLING TIME" you can select the period for If the screed drying program is interrupted by a power failure or
which collector protection is to be disabled. Cooling time will only the appliance being switched off, the dry heating program contin-
be considered if the value "COOLING TIME" is set in parameter ues when the appliance is switched back on. If the screed drying
"PRIORITY SOLAR". program (dry heating program) is to be cancelled, set the "START"
In parameters "Start" and "End" set the required times. parameter to "OFF".
Drying out can take a long time, as the heat pump output is in-
…… DRY HEATING PROGRAM sufficient for this purpose. If necessary, also switch on the boost-
er stages. Always expect a considerably higher energy demand
during drying out.
!
Material losses
Never ventilate when dust is being generated in the
house, for example when cutting tiles or sawing plas-
The dual mode point is not taken into consideration during drying
out. The booster stages are always enabled when the controller
terboard. detects a deviation above the hysteresis.
If no work is being carried out that generates dust, you can start
If an underfloor heating system is installed, you can activate ventilation during drying out, to extract humidity efficiently. This
screed drying with the "DRY HEATING PROGRAM" (see menu "Set- can result in condensate escaping from the appliance. Condensate
tings"). Here, you can specify a temperature curve as provided by will stop escaping when more regular operating conditions are
the screed contractor for gently drying the screed. The program is restored.
started by setting the "START" parameter to "ON". The appliance
heats until the "LOW END TEMPERATURE" (P71) has nearly been
reached (max. deviation 5 °C). After that, the low end temperature …… COMMISSIONING
is constantly maintained for the number of days set under "TEMP.
RISE PERIOD". The set temperature is then increased by the value …… PROGRAMMING UNIT
set under "GRADIENT", given in Kelvin per day (K/d).

…… TOUCH SENSITIVITY


This parameter enables you to select the touch sensitivity of the
scroll wheel. Example: You can reduce the sensitivity if large fin-
gers are used or firm pressure. For this, increase the value of the
parameter.

34 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Settings

…… TOUCH ACCELERATION …… APPLIANCE TYPE


Faster circular motions increase the step magnitude when chang- You can set the appliance type here.

ENGLISH
ing parameters. With the "TOUCH ACCELERATION" parameter you


can determine at what speed of rotation the step changeover oc- Note
curs. Changing the "APPLIANCE TYPE" parameter can result in
incorrect functioning of the appliance; it must therefore
…… TERMINAL ADDRESS be changed only by our service department. Therefore
this parameter can only be changed after entering the
Up to four programming units can be connected to the appliance. customer service code.
However, this includes the programming unit built in at the factory
and the Internet Service Gateway that can be connected as an ac-
The appliance type must be re-entered after the delivered con-
cessory. If more than one programming unit has been connected
dition has been reinstated or after a new PCB has been fitted.
to the appliance, assign each one an individual, unique "TERMINAL
ADDRESS" in the "COMMISSIONING" menu.
If the terminal addresses were not assigned, there would be con- CONTRACTOR
„„
flicts in communication between the appliance and the program-
ming units, as every programming unit is given the same standard …… ENTER CODE
value for the terminal address parameter.
When the numerical contractor code is entered here, all contrac-
The internal programming unit has terminal address 4 as stand- tor parameters of the appliance become freely accessible. At the
ard.Programming units to be used for room temperature and hu- factory, the "CODE" is set to 1000.
midity sensing must be given terminal address 1 or 2.
If the customer service code is entered at this point, further pa-
rameters reserved for service department become accessible.
…… HC ROOM T DETECTOR
If the programming unit is integrated directly in the appliance,
this parameter does not appear.
Note
If there is no operating action after a certain period of
time, the control disables access to the protected param-
If a second programming unit is connected, after being enabled
eters. In that case you will need to enter the contractor
during commissioning, the system prompts for the assignment of
code again.
a heating circuit. Select "HC1" to assign the programming unit to
heating circuit 1 or "HC2" accordingly. If you select "NONE", the
actual room temperature will not be taken into account when
controlling the appliance, and the programming unit will work …… FAULT SEARCH
only as a remote control.
…… FAULT LIST
…… CONTROLLER The appliance records the faults that have occurred in a circular
memory. The programming unit shows the ten most recent entries
…… RESET CONTROLLER in the fault memory.
If you set this parameter to the value "ON", the appliance will be If one fault occurs several times, it will only be recorded in the
reset. Your own customised settings will not be overwritten by fault list on its first occurrence.
the standard values.
…… DELETE FAULT MEMORY
…… DELIVERED CONDITION If you set the option "ON" in this parameter, the fault list is cleared.
If you give this parameter the value "ON", then all parameters
will be reset to their factory settings. All changes made will be …… STOP EVENT“
lost. Even the appliance type will need to be re-entered under the
"Appliance type" parameter. All actual values and switching states of the appliance are re-
corded in a circular memory. With "STOP EVENT", the recording
The delivered condition only loads the default values; it does not stops and it may be possible to draw conclusions from it as to the
reset any component. cause of the fault.

www.stiebel-eltron.com LWZ 504 | 35
INSTALLATION
Settings

…… SWITCH ON MANUALLY …… REFRIGERATION UNIT


Here, you can switch appliance components or functions on man-
ually. To do so, you have to enter the customer service code. …… COMPRESSOR CYCLING
Parameter Comments Direct line: P47
…… CONTROL VALVE HTG
Here, you define the delay before the compressor switches back
…… CONTROL VALVE DHW
on. To limit the compressor to three start cycles per hour, a value of
…… SOLAR CIRCUIT PUMP
20 minutes is preset. This time counts from when the compressor
…… MIXER PUMP
starts. For example, the compressor can run for 15 minutes, and
…… MIXER OPEN
…… MIXER CLOSED
start again after 5 minutes downtime.
…… DIVERTER VALVE
…… COMPRESSOR …… EXPELLED AIR SPEED
…… BOOSTER STAGE 1
…… BOOSTER STAGE 2 Direct line: P48
…… BOOSTER STAGE 3 This parameter enables you to set the speed of the exhaust air fans
…… EXTRACTOR SPEED Activating this parameter sets the speed to as a percentage of the maximum speed. The exhaust air fan should
100 %.
always be set to 70 % to ensure efficient heat pump operation.
…… VENTILATOR SPEED Activating this parameter sets the speed to
100 %.
…… WINDOW OPEN …… STARTING CURR. LIMTR
…… CONTACT COOLING
…… 2ND DHW CYLINDER No function With the parameter "STARTING CURR. LIMTR" you can limit the
…… OIL SUMP HEATING With this parameter, you activate the relay starting current.
contact X18/3.

…… PUMPS
…… EVAPORATOR
…… PUMP SPEED DHW
…… DEFROST END TEMP. This parameter enables you to set the speed of the internal circu-
lation pump during DHW heating.
The evaporator stops defrosting if this temperature is reached
during the defrosting process. Never change this value.
…… PUMP SPEED HEATING
…… MAX DEFROST DUR. This parameter enables you to set the speed of the internal circu-
lation pump during room heating.
Evaporator defrost is terminated after the time set here has ex-
pired, and the appliance returns to its original operating state. If
the evaporator has not yet been defrosted, the defrosting process …… MIXER-HEATING RATIO
is re-initiated. This process is repeated until the upper evaporator With this parameter, you set the speed ratio between the internal
temperature limit is reached or exceeded. If defrost is terminated circulation pump and the high efficiency mixer pump connected
through the maximum defrost time 10 times in a row, a fault (F17) to the mixer PWM output.
is displayed.

…… MIXER P. RUN-ON


…… BOOSTER REFR. GUARD
This parameter enables you to set the pump run-on for the mixer
If, during the defrosting process, the condenser temperature falls pump after the internal circulation pump is switched off. This
below the limit value defined under "BOOSTER REFR. GUARD", assists in draining any buffer cylinder that may be present.
the electric emergency/booster heater is switched on to stop the
heating water cooling down any further.
…… MIXER P. TYPE
…… DEFROST STOP Set the type of control characteristic of the pump connected to the
mixer PWM output.
If the condenser temperature still continues to drop after the elec-
tric booster heater has been switched on, there is a risk that the Type of control Effect
condenser may freeze up. In this case, the defrosting process will characteristic
be terminated when the temperature defined under the "DEFROST Type 0 (PWM signal At the minimum pump control percentage, the pump
STOP" parameter is reached. logic 1) operates at full output. At higher pump control percent-
ages, the output of the pump decreases.
Type 1 (PWM signal At the minimum pump control percentage, the pump
logic 2)# operates at zero output. At higher pump control per-
centages, the output of the pump increases.
Type 2 From a particular threshold value, the pump speed
increases in direct linear proportion to the voltage ap-
plied to the pump.

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INSTALLATION
Settings

…… SOLAR P. TYPE …… POWER-OFF


Set the type of control characteristic of the pump connected to With the "POWER-OFF" parameter the effect of the power input on

ENGLISH
the solar PWM output. For pump types, see "Mixer pump type". the blocking of individual heat sources can be selected.
Option Function
…… PUMP CYCLES 0 No blocking
1 The heat pump is blocked. The electric emergency/booster heater is
…… MINIMUM CYCLES P54 blocked above the dual mode point for heating. After restarting, the
…… MAXIMUM CYCLES P55 electric emergency/booster heater remains blocked for a certain
…… OUTSIDE TEMP MIN CYC P57 time. For this purpose, a restart time is set in the “Compressor cy-
…… OUTSIDE TEMP MAX CYC P56 cling” parameter. The electric emergency/booster heater for DHW
heating is started after the saved delay time stored in the "Booster
Determine here how many times each day the heating circuit pump timeout" parameter has expired.
starts. Under "OUTSIDE TEMP MIN CYC", you define the outside 2 The heat pump is blocked. The electric emergency/booster heater
temperature above which the pump starts as often as is set under is enabled for DHW heating after a delay time of 10 minutes has
elapsed. The electric emergency/booster heater is blocked above
"MINIMUM CYCLES". Accordingly, "OUTSIDE TEMP MAX CYC" de- the dual mode point for heating.
termines the temperature below which the pump starts as often 3 The heat pump is blocked. The electric emergency/booster heater is
as set under "MAXIMUM CYCLES". enabled for DHW heating and heating after a delay time of 10 min-
utes has elapsed.
Example: In factory settings, if the outside temperature is above 4 The electric emergency/booster heater is blocked.
20 °C ("OUTSIDE TEMP MIN CYC") the pump runs once a day ("MIN- 5 Electric emergency/booster heater and heat pump are blocked.
IMUM CYCLES"); below 19 °C ("OUTSIDE TEMP MAX CYC") 288 times
a day for five minutes at a time (288*5/60=24 hours). This means
that below 19 °C, the pump is constantly on; above 20 °C, the pump
starts once a day so it does not seize up during the summer. The …… PROCESS VALUES
appliance interpolates between the temperatures "OUTSIDE TEMP These values are used for analysis in the event of a fault.
MIN CYC" and "OUTSIDE TEMP MAX CYC". At 19.5 °C the circulation
pump starts 144 times each day. …… FAN (PRC)
…… OUTSIDE TEMPERATURE
With the aid of "Pump cycles", you can set the pump not to start …… EVAP. OUTLET TEMP.
during the compressor blocking time (20 min) in winter. For this …… HOT GAS TEMPERATURE
purpose, set "MAXIMUM CYCLES" (P55) to 50 and "OUTSIDE TEMP …… FLOW TEMPERATURE
MAX CYC" (P56) to 0 °C. Below 0 °C, the pump therefore starts no …… CONDENSER TEMP.
more than 50 times a day. This prevents the electric emergency/ …… RETURN TEMPERATURE
booster heater being started while the compressor is blocked, …… COOLING TEMP.
although the compressor output should still be sufficient. …… HIGH PRESSURE
…… LOW PRESSURE

Note
In summer mode and in exclusive DHW mode, the "OUT-
SIDE TEMP MIN CYC" parameter will not be taken into
…… LP FILTERED
…… POSITION VALVE
…… PWM SOLAR PUMP
account. The circulation pump runs as often as set in the …… PWM HTG CIRCUIT PUMP
"MINIMUM CYCLES" parameter. If the outside temperature …… PWM MIXER PUMP
falls below 4 °C, the circulation pump runs in DHW mode …… HTG OUTPUT RELATIVE Estimated relative heating output deter-
mined from the pre-control curve
as often as set in the "MAXIMUM CYCLES" parameter.
…… COMPRSSR SET OUTPUT Calculated output setting for the com-
In manual mode, the circulation pump runs as often as pressor in heating and cooling mode
set in parameter "MAXIMUM CYCLES" (P55). …… COMP N SET VAL UNLTD
…… COMPR. N SET VAL LTD
In cooling mode the pump runs under room temperature-depend-
ent control.
…… PROCESS STATUS
…… EMERGENCY MODE AUTO These values are used for analysis in the event of a fault.
When this parameter is activated, emergency mode will be acti- …… HP SWITCH OFF / ON
vated if the compressor is disabled as a result of a fault. …… MOTOR PROTECTION OFF / ON
…… DEFROST SIGNAL OFF / ON
…… COMPRESSOR OFF / ON
…… DHC 1 OFF / ON
…… DHC 2 OFF / ON
…… DHC 3 OFF / ON
…… DEFROST VALVE OFF / ON
…… FAN OFF / ON
…… COOLING OFF / ON
…… POWER-OFF OFF / ON
…… OVEN / FIREPLACE OFF / ON

www.stiebel-eltron.com LWZ 504 | 37
INSTALLATION
Settings

…… ANALYSIS 7.2.2 Pasteurisation


In the "ANALYSIS" submenu actual values are displayed that may To protect against the growth of legionella bacteria, the contents
be useful to the service department when troubleshooting. of the DHW cylinder are heated at adjustable intervals to the tem-
perature selected under the "PASTEURISATION TEMP." parameter
…… CURRENT MODE IWS
(“SETTINGS / DHW / STANDARD SETTING).
…… CURRENT MODE EVE
…… SUPERHTG EVAP. SET When heating DHW in detached houses check whether this func-
…… SUPERHTG EVAP ACTUAL tion may possibly be omitted. In such cases, the "PASTEURISATION
…… SUPERHTG RECUP. ACT. TEMP." parameter may be set to 10 °C. This value is preset.
…… CYCLING REL.
…… DYNAMIC FACTOR
There is a risk of legionella bacteria growth if only little DHW is
…… P FACTOR used. Legionella bacteria are generally only a danger to people
…… I FACTOR with weakened immune systems.
…… D FACTOR
…… OPENING EXV PRE-CTRL 7.2.3 Heating curve
…… OPENING EXV Adjust the heating curve carefully, as the heat pump efficiency
…… OPENING EXV COOLING will be reduced with an increasing flow temperature. See chapter
…… ACTUAL HTG/COOL OUTPUT
"Operation / MAIN MENU / SETTINGS / HEATING" in the operating
instructions.
…… INVERTER
These values are used for analysis in the event of a fault. 7.2.4 Electric booster in heating mode

…… COMPRESSOR SPEED Compressor speed transferred from the


If it is correctly sized, the heat pump should cover the heat demand
inverter by itself, down to an outside temperature of approx. -5 °C, if the
…… MOTOR CURRENT Motor current transferred from the inverter DHW demand is not excessive. The electric emergency/booster
…… MOTOR POWER Motor power transferred from the inverter heater starts subject to output. However, it may occur that the
…… MOTOR VOLTAGE Motor voltage transferred from the inverter electric emergency/booster heater starts even though the heating
…… INVERTER TEMPERATURE Temperature of IGBTs, transferred from the output of the heat pump would still be sufficient. To prevent this,
inverter the dual mode point (P78), above which the electric emergency/
…… INVERTER FAULT The last fault number transferred from the booster heater is blocked, should be set to -5 °C. The factory
inverter setting is 0 °C.
7.2 Economy settings
The appliance has been set up at the factory to give priority to
providing heating and DHW conveniently under all circumstanc-
Note
On account of the moisture contained in building materi-
als, new buildings have a higher heat demand than will
es. In doing this, it may occur that more energy than required is be the case one or two years later. It may therefore be
used. The following describes a range of measures you can take to required to set a higher dual mode point.
reduce energy consumption with only small sacrifices to comfort.
7.2.5 Summer mode
Note
Please note that the energy demand of a new building
can be significantly higher in the first two years (drying
The summer/winter changeover temperature is factory-set (pa-
rameter "SUMMER MODE" under "HEATING / STANDARD SETTING",
out) than the calculated energy demand. P49) to 20 °C and the "HYST. SUMMER MODE" (P50) to 1 K. At an
outside temperature above 21 °C, heating stops; heating restarts
if the outside temperature drops below 19 °C.
7.2.1 DHW temperature
Sample application: If "SUMMER MODE" is set to 13 °C and "HYST.
If the DHW temperature for day mode is set above 45 °C, the heat SUMMER MODE" to 3 K, then central heating will be blocked at
pump may not be able to complete DHW heating under some cir- outside temperatures in excess of 16 °C and re-enabled at below
cumstances. In this case, the electric emergency/booster heater 10 °C. This significantly reduces the heating runtime.
is also started, so the required DHW temperature of up to 55 °C
is reached.
To avoid this, you can use the "DHW ECO" function. If the set DHW
temperature is not reached with the heat pump alone, the set DHW
Note
One condition for the cooling function is that summer
mode has been activated.
value is adjusted automatically so the electric emergency/booster
heater will not be required.
ff Set "DHW ECO" to "ON".

38 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Shutdown

7.2.6 Pump cycles


In the "CONTRACTOR" menu under "PUMP CYCLES", you can set

ENGLISH
how many times a day the heating circuit pump starts. With the
aid of pump cycles, in winter you can set the pump not to start
while the compressor is blocked (20 min). For this purpose, set
"MAXIMUM CYCLES" (P55) to 50 and "OUTSIDE TEMP MAX CYC"
(P56) to 0 °C. Below 0 °C, the pump therefore starts no more than
50 times a day.
This stops the electric booster heater being started while the com- 1
pressor is blocked, although the compressor output should still
be sufficient.

26_04_01_0570
In summer, the pump should start only once a day while the tem-
perature is above the summer/winter changeover temperature
("SUMMER MODE" parameter). For this, "OUTSIDE TEMP MIN CYC" 1 Drain connection of the DHW cylinder
(P57) must be set to the total of the values "SUMMER MODE" (P49)
and "HYST. SUMMER MODE" (P50). ff Fully drain the DHW cylinder.
ff Drain the heating circuit.

Note
For solar DHW heating, set the values listed under the
description with "DHW solar temp." for these pump cycle
In the case where the appliance is to be returned into use again
later, first carry out the following:
ff Remove the air filters.
parameters.
ff Carry out all service-related cleaning tasks, such as clean-
ing the condensate pan and the cross-countercurrent heat
Note
Feedback from the rooms is only available when the heat-
ing circuit pump runs, making this a condition for the
exchanger.

recognition of a heat demand. !


Material losses
ffMark the appliance to enable the recognition that
the appliance has been fully shut down and that it
must be refilled, checked and commissioned before
8. Shutdown restarting.
ffMark the appliance with the date when it was shut

! WARNING Injury
There will be no ventilation if the appliance is taken out
of use. This may result to the development of mould fun-
down.

gus and damage to the building.


ff Prevent the appliance being out of use for pro-
longed periods.

Note
Prevent the appliance being shut down if it is to be re-
started later. Use the standby mode.

When shutting down, always carry out the following steps:


ffIsolate the appliance fully from the power supply.

WARNING Burns
Hot water may escape when draining the DHW cylinder.

ff
Close the shut-off valve in the cold water supply line.
ff
Open the hot water taps on all draw-off points.

www.stiebel-eltron.com LWZ 504 | 39
INSTALLATION
Troubleshooting

9. Troubleshooting 9.3 Circulation pump


If the LED on the heating circuit pump flashes red even though
9.1 Exhaust air fan is catching there is an active heat demand, disconnect the power supply for
30 seconds. If the circulation pump does not run after switching
If the exhaust air fan drags, return it into its correct position.
the power supply back on, replace the circulation pump.

9.4 Fault messages in the programming unit


If there is a fault in the system, a fault message appears on the
display. There is a fault memory so you can check earlier faults.
This is found under "MENU / CONTRACTOR / FAULT SEARCH". The
programming unit shows the ten most recent faults.
1
Some fault messages prompt you to press the reset button.

26_04_01_0647
1 Electronics reset button
D0000038984

1 Fixing screw on the r.h. side panel


2 Fan strut fixing screws
ff Open the function module door.
You will locate the fixing screw for the r.h. side panel in the gap
between door and appliance.
D0000039376

ff Undo the fixing screw from the r.h. side panel.


ff Remove the r.h. side panel of the function module. 1
ff Undo the fixing screws from the fan strut and push the strut 1 Reset button for high limit safety cut-out
so the exhaust air fan no longer drags. If necessary, increase
the clearance between the fan nozzle and the fan using
spacers.
ff Refit the fixing screws to the fan strut.
ff Insert the fixing screw into the r.h. side panel.

9.2 Cleaning defrost pan

!
Material losses
Do not use any cleaning agents, just water.

Clean the defrost tray if it is dirty. It may be contaminated with


leaves, mineral wool residues (from insulation) or polystyrene
balls (from drainage tiles).
ff Remove the central front panel as described in chapter
"Cleaning the evaporator fins".

40 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Troubleshooting

No. Fault Appliance response Cause Remedy


01 Anode The anode has either been con- Notify your contractor.

ENGLISH
sumed or the connection cable is
faulty.
02 The high limit safety The electric emergency/booster The external filter on the return is Clean the filter.
cut-out has tripped heater has overheated and was contaminated.
therefore stopped by the high
limit safety cut-out.
The pump has seized. Ensure its function or replace the pump.
The flow rate through the heat If you select the flow rate in “Favourites”, you can easily monitor
pump is too low, for example if it. If all valves are closed, this indicates that a heating curve has
the thermostatic valves on all the been set too high. Match the heating curve in accordance with the
radiators or the zone valves in the description in chapter “Heating/Heating curve”.
underfloor heating system are
closed.
This fault may also occur if the Ensure that the power-OFF contact has been connected correctly.
power supply utility shuts down Set parameter “POWER-OFF” parameter in accordance with the
the electric emergency/booster specification issued by the power supply utility (see chapter “Set-
heater during a power-off period tings / Contractor level / Power-OFF”). Press the electronics reset
and the parameter "POWER-OFF" button.
has been set incorrectly.
Press the high limit safety cut-out reset button. Press the elec-
tronics reset button. Notify customer support if the fault repeats.
03 High pressure switch The high pressure switch has re- The external filter on the return is Clean the filter.
sponded five times in five hours. contaminated.
The heat pump will shut down.
The pump has seized. Ensure its function or replace the pump.
The flow rate through the heat If you select the flow rate in “Favourites”, you can easily monitor
pump is too low, for example if it. If all valves are closed, this indicates that a heating curve has
the thermostatic valves on all the been set too high. Match the heating curve in accordance with the
radiators or the zone valves in the description in chapter “Heating/Heating curve”.
underfloor heating system are
closed.
Press the electronics reset button. Notify customer support if the
fault repeats.
04 Low pressure limiter The low pressure switch has re- The exhaust air fan is faulty.
sponded five times in five hours. Fault 07 should then also be in the
The heat pump will shut down. fault list.
Fault in defrost detector. Remove the defrost hose (see chapter "Maintenance and clean-
ing / Cleaning the evaporator") and check whether it has iced up.
Then push the hose on again to the same length.
Heat pump intake or discharge is Check and clean if required.
blocked.
Press the electronics reset button. Notify customer support if the
fault repeats.
05 Extract air fan The fan speed is not correct. The The fans are protected by a fuse Isolate the appliance across all poles from the mains power for
fan will be blocked. against excess current. If one of approx. one minute. If the fan fails to start repeatedly, inform
these fuses has blown, the fan is customer service.
blocked until it has been isolated
from the power supply.
06 Supply air fan The fan speed is not correct. The The fans are protected by a fuse Isolate the appliance across all poles from the mains power for
fan will be blocked. against excess current. If one of approx. one minute. If the fan fails to start repeatedly, inform
these fuses has blown, the fan is customer service.
blocked until it has been isolated
from the power supply.
07 Exhaust air fan The fan speed is not correct. The The fans are protected by a fuse Isolate the appliance across all poles from the mains power for
fan will be blocked. The heat against excess current. If one of approx. one minute. If the fan fails to start repeatedly, inform
pump will be blocked. these fuses has blown, the fan is customer service.
blocked until it has been isolated
from the power supply.
This fault may also occur if the Ensure that the power-OFF contact has been connected correctly.
power supply utility shuts down Set parameter “POWER-OFF” in accordance with the specification
the heat pump during a power-off issued by the power supply utility (see chapter “Settings / Con-
period and parameter "POW- tractor level / Power-OFF”). Press the electronics reset button.
ER-OFF" has been set incorrectly.
08 Hot gas max. The max. hot gas temperature of
120 °C was exceeded. The com-
pressor was shut down for safety
reasons.
09 EVE min. The "Min. superheating" limiter Press the electronics reset button. If this faults occurs repeatedly,
has responded five times in five notify customer service.
hours. The heat pump will shut
down.
10 Flow max Call the service department.

www.stiebel-eltron.com LWZ 504 | 41
INSTALLATION
Troubleshooting

No. Fault Appliance response Cause Remedy


11 Low pressure sensor The low pressure sensor does Cause may be the low pressure Also check the sensor lead. Notify customer service if the fault
not deliver a plausible signal sensor fault. repeats.
(< 2 mA longer than 10 s).
12 HP sensor The high pressure sensor does Likely cause is the high pressure Also check the sensor lead. Notify customer service if the fault
not deliver a plausible signal sensor fault. repeats.
(< 2 mA longer than 10 s). The
heat pump will be blocked in
cooling mode.
13 EVE refrigerant The "Refrigerant shortage" lim- Press the electronics reset button. If this faults occurs repeatedly,
shortage iter has triggered five times in notify customer service.
five hours. The heat pump will
shut down.
14 EVE Ex valve will not Call the service department.
close
15 DHW temperature DHW heating has developed The electric emergency/booster Check whether the high limit safety cut-out for the emergency/
a fault if the set DHW temper- heater stages for DHW operation booster heater stages has responded (see fault 02). Reset the high
ature in the cylinder has not are not enabled or are blocked limit safety cut-out, if necessary. If the high limit safety cut-out
been reached after the defined by the high limit safety cut-out. It had responded, the flow rate was probably too low (see fault 03).
time (see "Maximum duration may then no longer be possible to Starting “DHW ECO” may provide a remedy.
DHW heating"). DHW heating is reach the required DHW temper-
blocked until 22:00 h and then ature at DHW temperatures above
restarted. If the set DHW tem- 50 °C and high outside tempera-
perature is not reached again, tures. This can happen even if a
DHW heating is blocked until pasteurisation temperature above
22:00 h the following day. 50 °C is entered.
The DHW diverter valve does not Multiple attempts by adjusting the set DHW temperature to 10 °C
work. and 50 °C.
The maximum flow temperature
for DHW mode ("MAX FLOW TEMP
DHW") is set too low.
Notify customer support if the fault repeats.
16 EVE no output Press the electronics reset button. If this faults occurs repeatedly,
notify customer support.
17 Defrost time ex- The evaporator is not defrosted Press the electronics reset button. If this faults occurs repeatedly,
ceeded within the defined period. The notify customer service.
compressor will be blocked if
this fault occurs ten times in a
row.
18 Pressure sensor, The heating circuit pressure sen-
heating circuit sor is not providing a plausible
signal.
19 Defrost duration of Defrosting is not completed
cross-countercurrent after expiry of the defined time.
heat exchanger The fault is displayed until the
defrost process has been com-
pleted.
20 Solar sensor The solar circuit pump is not The measured sensor values Check whether the solar sensor is connected or, if no solar ther-
being switched. have been constantly outside the mal system is connected, whether parameter “SOLAR ACTIVA-
permissible range for a specified TION” is set to “OFF”.
period.
Press the electronics reset button for one second. If this faults
occurs repeatedly, notify customer support.
21 Outside temperature The heating system runs con- The measured sensor values Press the electronics reset button for one second. If this faults
sensor stantly with the flow tempera- have been constantly outside the occurs repeatedly, notify customer service.
ture for manual mode (param- permissible range for a specified
eter P10). period.
22 Hot gas temperature The compressor is switched off The measured sensor values Press the electronics reset button for one second. If this faults
sensor at outside temperatures < –10 °C have been constantly outside the occurs repeatedly, notify customer service.
and condenser temperatures permissible range for a specified
> 40 °C. period.
23 Condenser tempera- The compressor is stopped. The measured sensor values Press the electronics reset button for one second. If this faults
ture sensor have been constantly outside the occurs repeatedly, notify customer service.
permissible range for a specified
period.
24 Evaporator tempera- The compressor is stopped. The measured sensor values Press the electronics reset button for one second. If this faults
ture sensor have been constantly outside the occurs repeatedly, notify customer service.
permissible range for a specified
period.
25 Compressor inlet Cooling mode will be blocked. The measured sensor values Press the electronics reset button for one second. If this faults
temperature have been constantly outside the occurs repeatedly, notify customer service.
permissible range for a specified
period.

42 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Troubleshooting

No. Fault Appliance response Cause Remedy


26 Return temperature The heating system switches The measured sensor values Press the electronics reset button for one second. If this faults

ENGLISH
sensor in heating over to heating mode subject to have been constantly outside the occurs repeatedly, notify customer service.
circuit flow temperature. The amount of permissible range for a specified
solar heat cannot be calculated. period.
27 Evaporator output The heating mode heat pump The measured sensor values Press the electronics reset button for one second. If this faults
temperature evaporator control is blocked. have been constantly outside the occurs repeatedly, notify customer service.
permissible range for a specified
period.
28 Flow temperature The heating system switches The measured sensor values Press the electronics reset button for one second. If this faults
sensor in heating over to heating mode subject to have been constantly outside the occurs repeatedly, notify customer service.
circuit return temperature. The electric permissible range for a specified
emergency/booster heater out- period.
put cannot be calculated.
29 DHW temperature DHW heating is blocked. The measured sensor values Press the electronics reset button for one second. If this faults
sensor have been constantly outside the occurs repeatedly, notify customer service.
permissible range for a specified
period.
30 Software version Press the electronics reset button. If this faults occurs repeatedly,
notify customer support. The software version does not match the
hardware version.
31 RAM Press the electronics reset button. If this faults occurs repeatedly,
notify customer support. Replace the control unit.
32 EEProm Press the electronics reset button. If this faults occurs repeatedly,
notify customer support. Replace the control unit.
33 Extract air humidity The actual values captured by a Press the electronics reset button. If this faults occurs repeatedly,
sensor humidity sensor are continuously notify customer service.
outside the permissible range for a
defined period.
34 Flow sensor Press the electronics reset button. If this faults occurs repeatedly,
notify customer support.
35 min. Vorlauf Kühlen The inlet pressure of the refrig- Select a higher pump speed.
erant lies below the threshold
value during cooling. The
compressor will be blocked. If
the temperature rises, the com-
pressor will start after an idle
period.
36 Min. flow rate For 2 hours the flow rate has Select a higher pump speed. Open the heating circuits. Balance
been < 5 l/min.The electric the heating circuits. Isolate the appliance across all poles from the
emergency/booster heater will mains power for approx. one minute. If the pump repeatedly fails
be blocked. Only frost protection to start, inform customer service.
remains effective.
37 Min. water pressure The overpressure is less than This fault may occur following Top up with water.
0.05 MPa (0.5 bar). At the same venting or due to leaks.
time, the minimum flow rate has
not been achieved. The electric
emergency/booster heater will
be blocked.
40 Float switch, bottom The heat pump and the ventila- The cause is the defrost pan over- Check for leaks. Check the float switch is working correctly.
panel tion are switched off. flowing or leaks in the heating or
DHW circuit of the appliance. This
fault may reset automatically.
42 Excess temperature, The Klixon has tripped.
compressor
43 Low pressure too The compressor is switched off
low for several minutes.
44 Low pressure too The compressor is switched off
high for several minutes.
45 Low pressure not The compressor is switched off
assigned for several minutes.
46 High pressure too The compressor is switched off
low for several minutes.
47 High pressure too The compressor is switched off
high for several minutes.
48 High pressure not The compressor is switched off
assigned for several minutes.
50 Sensor on heat Control of the appliance con- The measured sensor values have Press the electronics reset button for one second. If this faults oc-
pump return tinues despite this fault. The been outside the permissible curs repeatedly, notify customer service. Replace the sensor.
amount of solar heat and range for a specified period.
compressor heat cannot be cal-
culated.

www.stiebel-eltron.com LWZ 504 | 43
INSTALLATION
Troubleshooting

No. Fault Appliance response Cause Remedy


51 Sensor on heat Control of the appliance con- The measured sensor values have Press the electronics reset button for one second. If this faults oc-
pump return tinues despite this fault. The been outside the permissible curs repeatedly, notify customer service. Replace the sensor.
amount of compressor heat and range for a specified period.
the output of the electric emer-
gency/booster heater cannot be
calculated.
52 Sensor on condenser Control of the appliance contin- The measured sensor values have Press the electronics reset button for one second. If this faults oc-
outlet ues despite this fault. been outside the permissible curs repeatedly, notify customer service. Replace the sensor.
range for a specified period.
53 Extract air tempera- Replace the sensor.
ture sensor
54 Integral temperature Switch parameter to “OFF”.
sensor
55 Dome temperature Switch parameter to “OFF”.
sensor
56 Sensor in the second Can occur if the "2nd DHW cyl- Check the parameter. If there is a second cylinder installed, re-
DHW cylinder inder" parameter is incorrectly place the sensor.
activated.
57 Sensor to measure Replace the sensor.
the oil sump tem-
perature
60 Inverter fault You can call up the fault numbers in the programming unit menu.

Note
Faults 43 to 48 are reported by the Safety Operation Area
(SOA). The SOA limits the speed of the compressor in
certain operating ranges in order to safeguard service
life and ensure efficient operation.

44 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Maintenance and cleaning

10. Maintenance and cleaning 10.2 Cleaning the outdoor air filter

ENGLISH
The outdoor air filter is fitted downstream of the cross-counter-


WARNING ELECTROCUTION
ffPrior to commencing any service or cleaning work,
isolate the appliance across all poles from the
current heat exchanger.

power supply.

10.1 Cleaning the air/air heat exchanger 3.

Check and clean the cross-countercurrent heat exchanger at least 2.


once a year.
1.

26_04_01_0613
1 Upper front panel
2 Cross-countercurrent heat exchanger
3 Outdoor air filter cassette
ff Pull out the cross-countercurrent heat exchanger.
2. ff Grasp the outdoor air filter cassette by the grip holes and
remove it.
ff Remove the filter from the outdoor air filter cassette, clean it,
1. and insert a new filter if required.
ff Refit the outdoor air filter cassette in the appliance.
26_04_01_0642

ff Refit the cross-countercurrent heat exchanger in the


appliance.
1 Upper front panel ff Refit the upper front panel and the fascia.
2 Cross-countercurrent heat exchanger
ff Open the door of the function module (r.h. half of the 10.3 Cleaning the evaporator fins
appliance). Check the evaporator fins for dirt from time to time.
ff Remove the fascia fitted to the centre of the appliance.
ff Remove the upper front panel.
ff If the contamination level is modest, clean the cross-coun-
tercurrent heat exchanger with the brush attachment of a
vacuum cleaner.
ff If more severe contamination is visible and extends into the
cross-countercurrent heat exchanger, clean it as described in
the following. 1
ff Pull out the cross-countercurrent heat exchanger.
ff Clean the cross-countercurrent heat exchanger with warm
water. Never use solvents.
ff Afterwards flush the cross-countercurrent heat exchanger
with warm water.
ff Let the cross-countercurrent heat exchanger dry out.
26_04_01_0574

1 Defrost hose (hose of the pressure differential switch for cap-


turing the end of defrosting)
ff Undo the screws and remove the central front panel.
ff Remove the defrost hoses from the guide grooves in the EPS
cover.
ff Pull the now accessible EPS cover 6 to 8 cm to the right.
ff Tilt the top of the EPS cover towards you from the appliance.
ff Pull the EPS cover upwards to remove.

www.stiebel-eltron.com LWZ 504 | 45
INSTALLATION
Maintenance and cleaning

ff
Spray water across the evaporator fins.
ff
Remove the water from the appliance using a wet suction
device.
ff
Remove contaminants and blockages.

Note
Check the condensate drain regularly, at least once a year.

10.4 Cleaning the condensate drain

26_04_01_0575
Check the condensate drain regularly.
ffRemove the evaporator cover (see chapter "Cleaning the
evaporator fins").
ff
Remove the dirt grille arranged above the condensate pan by ffRemove dirt and blockages immediately.
pushing it together from its sides and remove it upwards. ffTo test the drain, pour one litre of water, for example from
ff
Check the defrost pan drain and clean it, if required. two half-litre bottles, into the condensate pan.
If the condensate pan does not overflow, the drainage facility is
adequate.

10.5 Cleaning the filter ball valve


26_04_01_0577

26_04_01_0614_
Beneath the evaporator is a two-part evaporator gasket. The two ff
Close the filter ball valve by turning it 90° clockwise.
parts of the gasket are held together with a bracket. ff
Undo the cap.
ffPull the bracket upwards to remove. ff
If the filter element is contaminated, connect a short hose for
ffInitially, remove the l.h. half of the evaporator cover. backwashing.
ff
Place the free end of the hose in a bucket.
ff
Turn the filter ball valve 15° clockwise.
ff
Turn the filter ball valve 15° back again.
ff
Check whether cleaning was successful. Repeat backwashing
if required.
ff
Refit the cap.
ff
Open the filter ball valve by turning it 90° anti-clockwise.
ff
Check the system fill pressure and adjust if required.
26_04_01_0591

ff
Then remove the r.h. half of the evaporator cover.

!
Material losses
Do not use any cleaning agents, just water.

!
Material losses
Do not use a high pressure cleaner otherwise the evap-
orator fins may be bent.

46 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Maintenance and cleaning

10.6 Replacing the anode 10.7 Checking the diaphragm expansion vessels
ff
Isolate the appliance from the power supply.

ENGLISH
ff
Close the shut-off valve in the cold water supply.
ff
Remove the cover from the cylinder module.
ff
Remove the l.h. front panel of the cylinder module.
ff
Briefly open the lowest DHW draw-off point.

26_04_01_0597_
1
26_04_01_0570

1 Fill valve of the expansion vessel


ff Remove the protective caps from the fill valves on the expan-
sion vessels.
1 Drain connection of the DHW cylinder
ff At the DHW cylinder drain valve, draw off approx. 20 litres of 1
water.

26_04_01_0692
26_04_01_0561

1 Cap valve
1 Anode connection at the cylinder ff Close the cap valve and depressurise the expansion vessel by
2 Anode draining the cap valve.
ff Pull the anode cable plug from the anode. ff Check the pre-charge pressure of the expansion vessel using
a pressure gauge.
ff Remove the anode by turning it.
ff Reopen the cap valve.
ff Insert a new anode. Alternatively, you can also use a seg-
mented anode. ff Refit the protective caps on the fill valves.
ff Push the plug of the anode cable back onto the anode. ff Reassemble the appliance in reverse order, i.e. fit the l.h.
front panel and cover.
ff Open the shut-off valve in the cold water line.
ff After the appliance has been fully closed again, restore the
ff Vent the DHW pipework at the respective DHW draw-off power supply.
points.

www.stiebel-eltron.com LWZ 504 | 47
INSTALLATION
Specification

11. Specification
11.1 Dimensions and connections

812 850

750 1430 334

b01

g07
g09

1916
1850
1790

1180
151

d25
d45

246
201
d26

31
35-45

70
c12
e01
505
e02
380
c06
255 g03
510
c01
145

130 130

c09
283
75

g04
248
187

343

D0000038613
g05
675
g06

LWZ 504
b01 Entry electrical cables
c01 Cold water inlet Diameter mm 22
c06 DHW outlet Diameter mm 22
c09 DHW circulation wall duct / DHW circulation entry*
c12 Safety valve drain Diameter mm 19
d25 Solar flow Diameter mm 22
d26 Solar return Diameter mm 22
d45 Condensate drain Diameter mm 22
e01 Heating flow Diameter mm 22
e02 Heating return Diameter mm 22
g03 Outdoor air Nominal diameter DN 315
g04 Exhaust air Nominal diameter DN 315
g05 Extract air Nominal diameter DN 160
g06 Ventilation air Nominal diameter DN 160
g07 Outdoor air geothermal heat exchanger Nominal diameter DN 160
g09 Outdoor air domestic ventilation opt. Nominal diameter DN 160

48 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Specification

11.2 Wiring diagram

ENGLISH
Wiring diagram key

A1 Integral control unit X1 Lower terminals


A2 Programming unit X2 Upper terminals
B1 Temperature sensor, heating flow – PT1000 X3 Power supply
B2 Temperature sensor, heating return – PT1000 X4 Terminal, heating circuit 2 and solar circuit pump
B4 Temperature sensor, cylinder X5 Terminal, external temp. sensor, CAN bus and PWM/0-
B5 Hot gas temperature sensor – PT1000 10 V ext. pumps
B7 Compressor intake temperature sensor – PT1000 A1-X1 Connector X1, temperature sensor, 8-pin
B8 Evaporator discharge temperature sensor – PT1000 A1-X2 Connector X2, temperature sensor, 12-pin
B9 Temperature sensor, condenser (frost protection) A1-X3 Connector X3, circulation pump / ext. pumps
B11 Temperature sensor, HP flow – PT1000 A1-X4 Connector X4, LV input:
B12 Temperature sensor, HP return – PT1000 Pressure and humidity sensor, float switch
B13 Temperature sensor, defrost end (evaporator inlet) A1-X5 Connector X5, pressure transducer HP/LP
B14 Temperature sensor, evaporator discharge A1-X51 Connector X51, flow sensor
B15 Extract air humidity sensor / extract air temperature A1-X6 Modbus connection
sensor A1-X7 Connector X7, CAN-BUS
B16 Oil sump temperature sensor A1-X8 Connector X8, CAN BUS, programming unit
B17 DHW sensor A1-X9 Connector X9, USB interface
B18 Integral/dome sensor A1-X12 Connector X12, supply air fan
E1 Instantaneous water heater (MFG) A1-X13 Connector X13, extract air fan
E2 Booster heater 2.0 kW (option) A1-X14 Connector X12, heat pump fan
E3 Oil sump heater A1-X15 Connector X15, input
F2 High limit safety cut-out for MFG A1-X16 Connector X16, mains power
F3 High limit safety cut-out for A1-X17 Connector X17, output 1
Booster heater 2.0 kW (option) A1-X18 Connector X18, output 2
F4 High pressure switch (HP) A1-X19 Connector X19, compressor
F5 Klixon HG compressor A1-X20 Connector X20, DHC input/output
F6 Condensate pump microfuse A1-X24 Connector X24, temperature sensor
F7 MCB Z 25A A1-X25 USB port/ service plug
K1 Compressor contactor X24 Earth tab terminal assembly
M1 Compressor motor X27 Connector, CAN BUS, programming unit
M2 Circulation pump motor X30 Earth plug-in block
M3 Motor, diverter valve (heating/DHW) X31 Earth plug-in block, lower control panel
M4 Motor, supply air fan X32 Earth block, terminal bracket
M5 Motor, extract air fan X33 Supply air fan power supply
M6 Motor, heat pump fan X34 Extract air fan power supply
M7 Motor, electronic expansion valve, evaporator X35 Heat pump fan power supply
M9 Motor, electronic expansion valve, heat pipe X37 Terminal, 3-pin
M11 Motor, condensate pump, bottom plate X38 N block
N1 Temperature controller, emergency/booster heater X40 Plug-in connector
2.0 kW (option) X41 Inverter
N2 Differential pressure sensor, evaporator defrosting Y1 Diverter valve, defrost
P1 High pressure transducer Z3 Anti-interference suppressor
P2 Signal anode Z4 Anti-interference filter
P3 Low pressure transducer Z5 Ferrite toroid, HP fan
P4 Pressure sensor, heating (water)
P5 Flow sensor, heating
S3 Reset button
S4 Float switch, bottom panel

www.stiebel-eltron.com LWZ 504 | 49
INSTALLATION
Specification

16

12

14

11
zu zu

9
8
M5 - X34 M4 - X33

X38

weiss
9 10 11 12 1314151617

gelb
ext.Umschalt-
ventil

GND
OUT
Fenster Auf

IN
(FA)

gruen
braun
weiß
Schnelllüftung
(SL)

Solarpumpe
(P-S)

Ofen & Kamin


3
(O/K)

Kühlen
(KUE)
Pumpe HK2
(P-HK2)

Mischer
(HMV)

sw3
Steuerung

bl

bl bl
X4

X40 Z3
3

br
zu B15,
sw
4 1 br 1,2
sw2 zu X5, zu X5,
21,22,23 19, 20
EVU

EVU

X32
IN X24
8 9 10 11 12
MFG 400V

OUT
GND
X23

X22

2
WP 230V
X3

6
N

zu
M6-X35
HZK 400V

L1 L2

11 21

Fenster Auf
N1 Lüftung Nacht

F3 Ölsumpfheizung
Solarpumpe X
Pumpe HK2

12 22
E2 X30
2,0 kW

Synchronmotor Heizen
Synchronmotor WW
Abtauventil
Kühlen
Mischer ZU
Mischer AUF

F7

X30

Filter L1 N PE
Z4
L1’ N’ PE’

L1 N PE

X41
INV
schwarz
gelb
rot

U V W PE

zu
A1 - X6
U V W

X37
4
D0000042223-c

L3 L2 L1
weiss

0,035 kW
2,9 kW
2,9 kW

2,9 kW

E1
E3

M2 M11

50 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Specification

1/ P5

B15
11

13
7

ENGLISH
9
8

2
zu B17 zu B18
11 12 13 14 15 16 17 18 19 20 21 22 23 24
S4 %

Ablufttemperatur
Feuchtefühler
0-10V PWM GND 0-10V PWM GND
Ts Ts SOL SOL SOL HK2 HK2 HK2 Tx1 Tx2 Int Dom Gnd

U
braun

braun
weiss

weiss

5 4 3 2 1
grün

grün
gelb

gelb

2 weiss
5 grau

schwarz

schwarz
schwarz
gelb
rot
von
A1-X24
von 7,8,9
A1-X24
3,4
von
A1-X24
5,6

zu B15,
1,2
zu X5,
23 19, 20

X24
--> Bodenblech
X23 GND
--> Abtauwanne
+5V grün
P4

1 3 4
X22 GND braun

U
--> Feuchte
weiß
+5V
GND

P1
--> Pwasser Hzg.
+5V braun

weiß

braun P3
weiß
schwarz 4
GND
IN
+5V
X51
blau
braun
3
1
B1/P5
gelb 3
rot von X41
schwarz Modbus
3, 4 ,5
+Ub
7 8 9 10

Fenster Auf 6
Lüftung Nacht 5
+Ub
Ölsumpfheizung
Solarpumpe X25 X9
Gnd
CAN-Low
4
3 A2
Pumpe HK2 2
CAN-High
1

Phase 4 schwarz
Phase 3 gelb
Ex.-Ventil
Verdampfer
Phase 2
Phase 1
rot
orange M7
grau
+12V

Phase 4
schwarz
Ex.-Ventil Phase 3
gelb
Synchronmotor Heizen Heat Pipe Phase 2
Synchronmotor WW
Abtauventil
Phase 1
+12V
rot
orange M9
grau
Kühlen
Mischer ZU Zuluft-
Mischer AUF Lüfter

Abluft-
Lüfter

Wärme- Z5
pumpen-
Lüfter

Schnelllüftung
STB
Ofen/Kamin-Betrieb
EVU
Signalanode
Abtauen
Klixon
HD-Wächter
rot
rot

rot

M6 M5 M4

X35 X34 X33

3 2 1
4
von X3 von X40, Z3 von X40, Z3
ϕ Klemme 5,6,7 und X24 und X24
D0000042223

P2 F5
schwarz
weiss
weiss

rot

M11 M3

www.stiebel-eltron.com LWZ 504 | 51
INSTALLATION
Specification

11.3 Connection examples Example 2: Blocking time for electric emergency/booster


heater
Example 1: Without power-OFF periods
1 2 3
1 2 3

EVU
L3
L2
L1

N
PE
N
PE
L1
L2
4
5
4

M
1
D0000043880

D0000043881
L1 L2 N PE L1 L2 L3 N PE L1

1 Heat pump 2/N/PE ~ 50 Hz 400 V L1 25 A (optionally


20 A or 16 A) 1 Heat pump 2/N/PE ~ 50 Hz 400 V L1 25 A (optionally
20 A or 16 A)
L2 16 A
L2 16 A
2 Electric emergency/booster 3/N/PE ~ 50 Hz 400 V
heater 2 Electric emergency/booster 3/N/PE ~ 50 Hz 400 V
heater
3 Fan / control unit 1/N/PE ~ 50 Hz 230 V
3 Fan / control unit 1/N/PE ~ 50 Hz 230 V
4 Underfloor heating thermostat
(option) or safety equipment ter- 4 Underfloor heating thermostat
minal for oven / fireplace (option) or safety equipment ter-
minal for oven / fireplace
5 Time switch for power-OFF pe-
riods

52 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Specification

11.4 Output diagram

ENGLISH
11

10

8
1
7 2

D0000043575
0
-20 -15 -10 -5 0 5 10 15 20 25 30 35

X Outside temperature [°C]


Y Heating output [kW]
1 max. W35
2 min. W35

Sizing example
11

10
1
9 90%
8 80%
70%
7
60%
6
50%
5 40%

4 2
3
3
4
2
5
1 6
D0000046655

0
-20 -15 -10 -5 0 5 10 15 20 25 30 35

X Outside temperature [°C] 3 Standard outside temperature [°C]


Y Output [kW] 4 Heat load
1 Max. heating output (W35) 5 Dual mode temperature [°C]
2 Min. heating output (W35) 6 Heat load of the building [kW]

www.stiebel-eltron.com LWZ 504 | 53
INSTALLATION
Specification

11.5 Application range


Heating

70

60 1

50

40

30

20

D0000043515
10

0
-30 -20 -10 0 10 20 30 40

1 Application range limits


X Outside temperature [°C]
Y Flow temperature [°C]

Cooling

30

25 1

20

15

10
84_04_01_0033

0
15 20 25 30 35 40 45

1 Application range limits


X Outside temperature [°C]
Y Flow temperature [°C]

54 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Specification

11.6 Available external head of the circulation pump

ENGLISH
900

800

700

600 1

500
2

400
3

300
4
200

100

D0000039604
0
0 0,2 0,4 0,6 0,8 1 1,2 1,4 1,6 1,8

X Flow rate [m3/h] 2 Pump rate 85 %


Y Pressure [hPa] 3 Pump rate 65 %
1 Pump rate 100 % 4 Pump rate 45 %

11.7 Fan curve

275

250

225
0,60

0,60
200 0,55

0,55
175
0,50
0,50
150 0,55

0,45
0,45
0,50
125
0,45
0,40
100 0,40
0,40 0,50

0,45
75 0,35
0,35 0,40
0,35
50 0,35
0,30 0,30 0,30
0,30
25
D0000042009

0
100 125 150 175 200 225 250 275 300 325

X Air flow rate [m³/h]


Y Average value, static pressure [Pa]
z Power consumption of both fans [Wh/m³]

www.stiebel-eltron.com LWZ 504 | 55
INSTALLATION
Specification

11.8 Data table


The output data refers to new appliances with clean heat ex-
changers. The power consumption of the integral auxiliary drives
represents the maximum value and may vary subject to operating
point. The power consumption of the integral auxiliary drives is
included in the output details of the appliance (to EN 14511).
LWZ 504
233514
Heating output to EN 14511
Heating output at A-7/W35 (EN 14511) kW 8.34
Heating output at A2/W35 (EN 14511) kW 5.16
Heating output at A7/W35 (EN 14511) kW 4.40
Heating output, emergency/booster heater kW 2.9 / 5.8 / 8.8
Cooling capacity at A35/W7 kW 2.69
Max. heating output kW 17.2
Power consumption to EN 14511
Power consumption at A-7/W35 (EN 14511) kW 3.19
Power consumption at A2/W35 (EN 14511) kW 1.38
Power consumption at A7/W35 (EN 14511) kW 0.93
COP to EN 14511
COP at A-7/W35 (EN 14511) 2.61
COP at A2/W35 (EN 14511) 3.74
COP at A7/W35 (EN 14511) 4.74
Sound data
Sound power level (EN 12102) dB(A) 50
Sound power level full load (EN 12102) dB(A) 59
Application limits
Min. application limit, heat source °C -20
Max. application limit, heat source °C 35
Max. pressure drop, outdoor air Pa 25
Min. installation room volume m³ 12
DHW temperature with heat pump at A2 °C 50
Water hardness °dH ≤3
Conductivity (softening) μS/cm <1000
Conductivity (desalination) μS/cm 20-100
Chloride mg/l <30
Oxygen 8-12 weeks after filling (softening) mg/l <0.02
Oxygen 8-12 weeks after filling (desalination) mg/l <0.1
pH value (with aluminium compounds) 8.0-8.5
pH value (without aluminium compounds) 8.0-10.0
Hydraulic data
Cylinder capacity l 235
Electrical data
Max. power consumption, fan W 170
Nominal power consumption, fan W 100
Power consumption, circulation pump W < 45
MCB/fuse protection, emergency/booster heater A 3 x C 16
Max. compressor fuse A 1 x C 25
Compressor fuse/MCB A 1 x C 25
HP fan fuse A 1 x C 16
MCB/fuse protection, controller A C 16
Rated voltage, emergency/booster heater V 400
Rated voltage, compressor V 230
HP fan rated voltage V 230
Rated voltage, controller V 230
Phases, emergency/booster heater 3/N/PE
Phases, compressor 1/N/PE
HP fan phases 1/N/PE
Phases, controller 1/N/PE
Frequency Hz 50
Total power consumption A 20
Starting current (with/without starting current limiter) A -/8

56 | LWZ 504www.stiebel-eltron.com
INSTALLATION
Specification

LWZ 504
Versions

ENGLISH
Refrigerant R410 A
IP rating IP1XB
Filter class, extract air G4
Filter class, ventilation air M5
Filter class, outdoor air G1
Application range, living space m² < 220
Refrigerant charge kg 2.95
Dimensions
Height when tilted mm 2020
Height mm 1885
Width mm 1430
Depth mm 812
Weights
Weight, function module kg 243
Weight, cylinder module kg 177
Weight, empty kg 420
Weight, full kg 670
Connections
Heating connection DN 22
DHW connection DN 22
Solar circuit connection DN 22
Condensate drain mm 22
Supply air/extract air connection DN 160
Outdoor air/exhaust air connection mm 410x155 oval
Values
Heat recovery level up to % 90
Recommended max. rated building heat load kW 10
Heating flow rate (EN 14511) at A7/W35, B0/W35 and 5 K m³/h 1.3
Min heating flow rate m³/h 0.7
Supply air/extract air flow rate m³/h 80-300
Nominal air flow rate m³/h 240
Outdoor air/exhaust air flow rate m³/h 1000
Available external pressure, ventilation at 230 m3/h Pa 100
Available external pressure outdoor air/exhaust air Pa 50
DHW safety valve MPa 1
Max. flow temperature °C 60
Safety valve, heating MPa 0.3
Expansion vessel volume l 15
Expansion vessel - pre-charge pressure MPa 0.075

You can use the "starting current limiter" parameter to limit the
power consumption of the compressor to 16 A. The parameter
can be found in the menu "CONTRACTOR / REFRIGERATION UNIT".

www.stiebel-eltron.com LWZ 504 | 57
NOTES

58 | LWZ 504www.stiebel-eltron.com
NOTES

ENGLISH

www.stiebel-eltron.com LWZ 504 | 59
 

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4<AMHCMO=bgaejg>
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