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COMPANY PROFILE

Ikea Group

REFERENCE CODE: 6878C795-4BCB-4C85-A319-6F33C508FD80


PUBLICATION DATE: 27 May 2014
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Ikea Group
TABLE OF CONTENTS

TABLE OF CONTENTS

Company Overview..............................................................................................3
Key Facts...............................................................................................................3
Business Description...........................................................................................4
History...................................................................................................................5
Key Employees.....................................................................................................7
Key Employee Biographies..................................................................................8
Major Products and Services..............................................................................9
Revenue Analysis...............................................................................................10
SWOT Analysis...................................................................................................11
Top Competitors.................................................................................................16
Company View.....................................................................................................17
Locations and Subsidiaries...............................................................................18

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Ikea Group
Company Overview

COMPANY OVERVIEW

Ikea Group (Ikea or 'the group') is an international home products retailer. It sells furniture,
accessories, and bathroom and kitchen items. Ingka Holding BV, a wholly-owned company by
Stichting Ingka Foundation, is the parent company for the Ikea group of companies. The foundation
is owned by the Kamprad family. As of August 31, 2013, the group had operations in 43 countries
across Europe, North America, Asia and Australia. Ikea is headquartered in Delft, the Netherlands,
and employed 135,000 people as of August 31, 2013.

The group recorded revenues of E28,506 million (approximately $37,280.1 million) during the financial
year ended August 2013 (FY2013), an increase of 3.2% over FY2012. The operating profit of the
group was E4,011 million (approximately $5,245.6 million) in FY2013, an increase of 15.2% over
FY2012. Its net profit was E3,302 million (approximately $4,318.4 million) in FY2013, an increase
of 3.1% over FY2012.

KEY FACTS

Head Office Ikea Group


Olof Palmestraat 1
NL 2616 LN Delft
NLD
Phone 31 15 215 3815
Fax
Web Address http://www.ikea.com
Revenue / turnover 28,506.0
(EUR Mn)
Financial Year End August
Employees 135,000

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Ikea Group
Business Description

BUSINESS DESCRIPTION

Ikea Group (Ikea or 'the group') is a global retailer of Scandinavian designed furniture and accessories.
The parent company of the Ikea Group of companies is Ingka Holding BV, a private Dutch-registered
company, which, in turn, is owned by Stichting Ingka Foundation. The Stichting Ingka Foundation
was established in 1982 by Ingvar Kamprad and the ownership of this foundation lies with the
Kamprad family. The Ikea trademark and concept is owned by Inter Ikea Systems, another private
Dutch company, but not part of the Ingka Holding group. The parent company of Inter Ikea Systems
is Inter Ikea Holding which is registered in Luxembourg.

Ikea is a vertically integrated furniture group. Ikea's industrial group constitutes Swedwood, Swedspan
and IKEA Industry Investment and Development (IIID). This industrial group is engaged in activities
such as production from forestry, sawmilling, board manufacturing and furniture production. IIID is
an advisory and investment service company. Ikea operates 32 distribution centers and 11 customer
distribution centers. These centers supply goods to Ikea stores. Ikea also had 28 trading service
offices in 24 countries and 1,046 suppliers in 52 countries during FY2013.

The group offers a range of furniture for living rooms, bed rooms, kitchens and children's rooms.
Ikea offers fabric sofas, leather sofas, armchairs, sofa beds, rattan seating, book cases, extra covers,
cabinets, sideboards, shelving units, wall shelves, CD and DVD storages, TV solutions, and coffee
tables and side tables for living rooms. For the bedroom, the group offers beds, mattresses,
comforters, pillows, linens, curtains and wardrobes. The group's kitchen offerings include built-in
kitchens, free standing kitchens, kitchen accessories and appliances. For children, Ikea offers nursing
and changing tables, sleeping, eating, storage and playing accessories.

All Ikea stores have customer restaurants that offer a choice of local dishes. Most stores also have
a food shop, the Swedish Food Market, which sells Swedish delicacies such as meatballs, pickled
herring, crisp bread, and lingonberry jam. Many Ikea stores also have a play area named Smaland
for children aged four to 10 years.

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Ikea Group
History

HISTORY

Ikea was founded by Mr. Ingvar Kamprad in 1943. The group originally sold pens, wallets, picture
frames, table runners, watches, jewelry and nylon stockings.

By 1947, the group started stocking furniture produced by local manufacturers. Ikea launched its
first furniture catalogue in 1951, and its first furniture warehouse in 1953. The group introduced
furniture designed by it in 1955, and self-assembly flat packages in 1956. Two years later, the first
large scale Ikea store was opened in Almhult, Sweden which at the time contained the largest
furniture display in Sweden.

Ikea began expanding into the rest of Europe and global markets, with a rate of one store per year
opening from 1974 to 1989.

In the 1990s, Ikea consolidated this growth, opening stores in the Middle East, Mainland China and
throughout Europe. The group's first store in Russia opened in 2000. Several major new design lines
were introduced such as furniture aimed specifically at children.

The group established its own rail operations through Ikea Rail AB in 2001. Further in the same
year, Ikea moved its head office from Humlebaek in Denmark to Leiden in the Netherlands.

In 2004, the group's rail operations were taken over by an external company. Ikea opened its first
store in Lisbon, Portugal in the same year.

Ikea opened its first store in Japan in 2006. Also in 2006, Ikea launched its own food label. In 2007,
Ikea recalled Parodi and Apelsin glass vases due to faulty base. Further in 2007, the group opened
new stores in Russia, the UK and Germany in 2007.

During 2008, Ikea recalled a number of products, including IRIS ALVIN tents due to lack of fermacorda
application to the cords; accessory drawers KVIBY due to threat of injury during installation and
usage; baby sleeping bag NARNSLIG, spotlight wall / clamp femton on safety grounds.

Ikea also opened a new distribution center in Tacoma, Washington in 2008.

In 2009, the group opened 15 stores in 11 countries. In the same year, Ikea cancelled a $1 billion
investment plan to start retailing in India after the Indian government planned not to raise the 51%
foreign ownership cap on single-brand stores to full ownership. In China, Ikea closed three sourcing
offices located in Chengdu, Wuhan, and Xiamen in 2009.

In 2010, Ikea planned to start constructing a 120,000-140,000 square meter shopping and recreation
center in Volgograd, Russia. In the same year, Ikea acquired its Romanian franchise from Moaro
Trading, a Romania-based retailer of home furniture.

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Ikea Group
History

The group started the construction of its Centennial, Colorado based store in 2010. This store is
built on 13.5 acres of land and had a retail space of 415,000 square foot with approximately 1,500
parking spaces. Later in the year, Ikea announced plans to offer its own banking services in Russia.

During 2011, Ikea announced a partnership with ECOtality to offer electric car charging stations at
its stores in 10 of the US cities. The group launched a new community photo-sharing website called
Share Space (www.theshare-space.com). Users can upload photos of their living spaces to easily
find and share ideas. The site also features a new blog, Design by Ikea
(www.theshare-space.com/en/Blog), where users can share tips and design ideas for home
improvement.

Further in 2011, the group recalled its BUSA children's folding tent as the steel wire frame of the
tent could break in use. The group recalled its PAX AURLAND glass mirror door as the mirror glass
could detach unexpectedly from the wardrobe door.

In 2012, the group, in cooperation with the US Consumer Product Safety Commission, voluntarily
recalled for repair the ANTILOP high chair as the high chair restraint buckle could open unexpectedly,
creating a fall hazard.

The group, in 2012, announced plans to expand further in Siberia by opening five stores with an
investment of E250 million (approximately $330 million). In the same year, Ikea expanded into home
electronics. It launched a new furniture range, UPPLEVA, integrating an LED TV, a sound system
with wireless bass speakers, an internet connection and CD, DVD and Blu-ray players all in one
self-assembly piece.

Later in 2012, the group submitted its plans to the City of Burbank, California for a new and larger
store to replace its current location. The proposed 470,000 square foot new store and its more than
1,700 convenient parking spaces would be built on 22 acres west of San Fernando Boulevard and
south of Providencia Avenue.

In June 2013, Ikea announced plans to more than double the solar array atop of its Denver store in
Centennial, Colorado. The group extended its partnership with ECOtality, a provider of clean electric
transportation and storage technologies, to add 24 Blink electric vehicle charging stations across
eight more locations in the US.

IKEA acquired 7.65 megawatt Carrickeeny wind farm from Mainstream Renewable Power, an
Ireland-based renewable energy company in August 2013. IKEA launched mattress return and
recycling service in September 2013.

In March 2014, IKEA announced the launch of its latest IKEA PS collection in the US, themed ‘On
the Move,’ created specifically for the young, urban crowd living in smaller spaces.

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Ikea Group
Key Employees

KEY EMPLOYEES

Name Job Title Board


Peter Agnefjall President and Chief Executive Officer Senior Management
Helen Duphorn Global Corporate Communications Manager Senior Management
Steve Howard Chief Sustainability Officer Senior Management
Jesper Brodin Global Supply Chain Manager Senior Management
Petra Hesser Global Human Resources Manager Senior Management
Leif Hultman Manager, Ikea's Industry Group Senior Management
Alistair Davidson Head of Staff Senior Management
Martin Hansson Global Retail and Expansion Manager Senior Management

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Ikea Group
Key Employee Biographies

KEY EMPLOYEE BIOGRAPHIES

Steve Howard

Board: Senior Management


Job Title: Chief Sustainability Officer
Since: 2011

Mr. Howard has been the Chief Sustainability Officer at Ikea Group since 2011. He serves as the
Chief Executive Officer at The Climate Group, an independent non-profit NGO, which he co-founded
in 2003. Before founding The Climate Group, he worked 15 years with large corporations, NGOs
and UN bodies on environmental and sustainability issues.

Petra Hesser

Board: Senior Management


Job Title: Global Human Resources Manager
Since: 2011

Ms. Hesser has been the Global Human Resources Manager at Ikea Group since 2011. She began
her career at Ikea in 1984. From 1995 to 2001 she served as a Director for Human Resources
Development in the center of Ikea Germany. From 2002 to 2006, she was the Managing Director at
Ikea in the Netherlands.

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Ikea Group
Major Products and Services

MAJOR PRODUCTS AND SERVICES

Ikea Group (Ikea or 'the group'), an international home products retailer, sells furniture, accessories,
and bathroom and kitchen items. The group's key products, services and brands include the following:

Products :

Living room furniture


Bedroom furniture
Kitchen furniture
Children's room furniture

Services :

Restaurants
Picking and delivery
Home delivery
Assembly and installation
Kitchen planning
Office planning
Home furnishing advice

Brands:

Ikea

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Ikea Group
Revenue Analysis

REVENUE ANALYSIS

Overview

Ikea Group (Ikea or 'the group') recorded revenues of E28,506 million (approximately $37,280.1
million) during the financial year ended August 2013 (FY2013), an increase of 3.2% over FY2012.
For FY2013, Europe, the group's largest geographic market, accounted for 69% of the total revenues.

The group generates revenues through a single business segment: sale of furniture goods (100%
of the total revenues during FY2013).

Revenues by segment

In FY2013, the sale of furniture goods segment recorded revenues of E28,506 million (approximately
$37,280.1 million) in FY2013, an increase of 3.2% over FY2012.

Revenues by geography

Europe, Ikea's largest geographic market, accounted for 69% of the total revenues in FY2013.
Revenues from Europe reached E19,669.1 million (approximately $25,723.2 million) in FY2013, an
increase of 1.7% over FY2012.

North America accounted for 16% of the total revenues in FY2013. Revenues from North America
reached E4,561 million (approximately $5,964.9 million) in FY2013, an increase of 3.2% over FY2012.

Asia and Australia accounted for 8% of the total revenues in FY2013. Revenues from Asia and
Australia reached E2,280.5 million (approximately $2,982.4 million) in FY2013, an increase of 3.2%
over FY2012.

Russia accounted for 7% of the total revenues in FY2013. Revenues from Russia reached E1,995.4
million (approximately $2,609.6 million) in FY2013, an increase of 20.4% over FY2012.

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Ikea Group
SWOT Analysis

SWOT ANALYSIS

Ikea Group (Ikea or 'the group') is an international home products retailer that sells furniture,
accessories, and bathroom and kitchen items. The group's emphasis on providing home furnishing
products at low prices has been the main reason for the wide spread customer acceptance of its
products. This, in turn, has facilitated Ikea's growth in various geographies. However, a weak economic
outlook for the important markets of Ikea could put pressure on its top- line growth.

Strengths Weaknesses

Significant market presence enhancing Product recalls may dent the group’s image
bargaining power
Focus on sustainability creating goodwill
and strengthening brand value

Opportunities Threats

Positive outlook of Indian retail market Sluggish global economic recovery


Expansion into the growing Indonesian Intense competition affecting group’s
market expansion plans
Increasing online sales in the US and Increasing labor costs in Europe
Europe

Strengths

Significant market presence enhancing bargaining power

Ikea is one of the largest furniture retailers in the world. The group sells approximately 9,500 home
furnishing products in about 303 stores in 26 countries/territories. Ikea operated 32 distribution
centers and 11 customer distribution centers in FY2013. These centers supply goods to Ikea stores.
Ikea also has 28 trading service offices in 24 countries and 1,046 suppliers in 52 countries. The
group's emphasis on providing home furnishing products at low prices has been the main reason
for the wide spread customer acceptance of its products which, in turn, has facilitated its growth in
various geographies.

The group designs, manufactures, transports, sells and assembles its merchandise to minimize cost
at each level. To help keep prices low, the group ensures that the production equipment and raw
materials are used efficiently. Customer involvement also contributes to low prices. Ikea relies on
customers to choose, collect, transport and assemble Ikea products themselves and offers home
delivery services at an additional cost. In spite of high raw material prices, expensive transports and
inflation, the group reduced its average prices by 0.2% in FY2013. Over the past decade, Ikea has

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Ikea Group
SWOT Analysis

continued to lower prices to customers. The group's low cost proposition is central to its product
offering and also a key driver for customers. In FY2013, Ikea stores had a total of 684 million visitors
and the group's websites attracted more than 1.3 billion visits during FY2013.

Low prices have enabled Ikea to hold a strong market presence which, in turn, gives the group
considerable bargaining power and an advantage in terms of higher customer recall.

Focus on sustainability creating goodwill and strengthening brand value

In response to pressures on global retailers to co-exist with the environment, Ikea has been working
towards sustainability since 1990 when the group developed its first environmental policy. Ikea's
sustainability initiatives focus on five areas: offering a sustainable range of products, reducing carbon
footprint, turning waste into resources, reducing water footprint, and social responsibility. In order
to focus on manufacturing sustainable range of products, Ikea introduced the Sustainability Product
Score Card (SPS) in FY2010. SPS helps the group develop more sustainable home furnishing
products. The score card reflects sustainable aspects throughout the lifecycle of a product such as
type and amount of raw material used, manufacturing, distribution, product quality, product use and
recycling potential at the end of its lifetime.

The group has been reducing its carbon footprint by using renewable energy. The group had allocated
E2 billion (approximately $2.6 billion) for investment in renewables until 2015. In FY2013, Ikea
produced renewable energy equivalent to 37% of its total consumption. 99% of the waste wood
generated by the group was reused or incinerated for energy generation in FY2013. Further, by
FY2013, the group installed more than 550,000 solar panels on Ikea stores and buildings across
the world, and invested in 137 wind turbines. The group has also taken several initiatives with respect
to waste management. Many of the group's stores offer customers the facility to return and sort
waste for recycling. The group has also started investigating the opportunities to facilitate full
recyclability of different materials used in its products. In order to reduce its water footprint, the group
ensures that most of its suppliers, primarily based in South Asia, make use of biological water
treatment plants. For this, the group provides its suppliers with specialists and external consultants,
who, in turn, assist the suppliers to upgrade their water treatment plants and also provide technical
knowhow. The group's social responsibility initiatives cover three key areas: co-workers, suppliers,
and communities. Ikea has taken up several measures to ensure the wellbeing of these groups.
Ikea's strong focus on sustainability enables it to create goodwill and strengthen its brand value.

Weaknesses

Product recalls may dent the group’s image

Ikea has been registering increasing instances of product recalls lately. For instance, in April 2014,
Ikea recalled the wall mounted children’s lamp after it received reports from customer regarding the
strangulation hazard. In March 2014, the group recalled children’s bed canopies. IKEA identified a
potential strangulation hazard associated with these products.

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Ikea Group
SWOT Analysis

In 2012, the group recalled IKEA 365+ SANDA track 28" and 45" due to defective earth connection
in the track. In the same year, the group, in cooperation with the US Consumer Product Safety
Commission, voluntarily recalled for repair the ANTILOP high chair as the high chair restraint buckle
posed a fall hazard.

Product recalls not only affect the brand image of the group but also result in loss of sales.

Opportunities

Positive outlook of Indian retail market

In 2012, the Indian government removed restrictions on foreign direct investment in its single-brand
retail sector, paving the way for global store chains like Ikea to have full ownership of its Indian
operations. Previously, the FDI limit in single brand retail was capped to 51% in 2006. However, the
government allowed foreign investment of up to 100% with riders that FDI beyond 51% there should
be mandatory sourcing of at least 30% of the total value of the products sold from small industries.
Also, the products sold by the foreign retailers should be under 'single brand' and these products
should be sold under the same brand internationally. Ikea and other foreign retailers initially were
concerned about a rule that required them to source products worth at least 30% of the value of
their sales in India, from small and midsize companies. However, the government relaxed the rule
in September 2012, making it "preferable" instead of "mandatory" for single-brand retailers to sell
goods with 30% local content. For many years, India has been an important market for the group
from a sourcing perspective. It had been active in the country for over 25 years.

In January 2013, India's Foreign Investment Promotion Board granted approval for Ikea's investment
proposal worth INR105 billion (approximately $1.95 billion) in the country. In addition to selling
furniture, Ikea has secured approval to operate cafes and restaurants in its stores in line with its
global concept, which will offer the group's iconic Swedish meatballs. Ikea's first India store is
expected to come up in 2014-15. The group initially intends to establish 10 stores over the next 10
years and around 25 over a longer period. Each of these is likely to be spread over 100,000 square
feet.

According to industry estimates, the Indian home and furnishing market is estimated to be around
INR1.2 lakh crore (approximately $20 billion), of which the furniture segment accounts for about half.
With the opening up of single brand retailing in India, foreign retailers, such as Ikea, can own the
stores entirely and they don't need to collaborate with an Indian partner, which facilitates greater
control over the operations and flexibility in projection of their brands. Ikea could cash in on India's
growing urban middle class and strong demand for international brands and lifestyle products.

Expansion into the growing Indonesian market

Indonesia, Southeast Asia's biggest economy with its strong growth, has been attracting a lot of
businesses lately. The country's gross domestic product is estimated to grow by 5.8% in 2015, the

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Ikea Group
SWOT Analysis

highest growth rate in recent times, according to industry estimates. The rising middle class has
been considerably contributing to the consumer spending, accounts around 57% of gross domestic
product during a period of 2009 to 2012. The low interest rates are encouraging spending by
consumers. The country is the world's fourth most populous nation. Therefore, such encouraging
trends are attracting retailers to expand into the country. Ikea plans to enter Indonesia in 2014 after
signing a franchise agreement with PT Hero Supermarket.

Therefore, the strong economic growth coupled with positive demographic trends is expected to
help Ikea establish its business in the country and generate incremental sales.

Increasing online sales in the US and Europe

The online retailing has been increasing across the US and Europe. According to the US Department
of Commerce, online retail sales (adjusted for seasonal variation) in the US increased from $165.8
billion in 2010 to $262.5 billion in 2013, representing a compound annual growth rate (CAGR) of
16.6%. E-commerce sales increased 17% in 2013 over the previous year. Total retail sales, on the
other hand, grew by only 4.3% during 2013. E-commerce sales accounted for 5.8% of total retail
sales in 2013, compared to 4.3% in 2010. The growing trend among shoppers to research products
prior to purchase may also benefit the online market. According to MarketLine estimates, in Europe,
online retail sales grew by 20.4% in 2012 to reach a value of $230.6 billion and is expected to reach
$395.5 billion by 2017, an increase of 71.5% since 2012. The ecommerce growth rate in Europe is
expected to be fractionally higher over the same period, although the overall market is obviously
smaller.

To benefit from this trend, Ikea has also started transacting on its website, www.Ikea.com. In FY2013,
Ikea websites attracted more than 1.3 billion visits, an increase of 23.1% from 1.1 billion visitors in
FY2012. A focus on online retail will open up another channel to reach customers who prefer to
research for options and shop online. A stronger push to online retail would also solve part of the
problems faced by customers who are forced to go out-of-town for shopping at Ikea.

Ikea can thus reach out to the increasing number of customers who are looking for convenience in
their shopping experience and also enhance its presence over the internet to drive top-line growth.

Threats

Sluggish global economic recovery

The current economic environment has significantly deteriorated consumer confidence and
discretionary spending. Although global economic conditions have begun to improve, prospects for
global economic recovery remain uncertain, reflecting concerns about the weakening effects of
stimulus policies in advanced countries. Low consumer confidence and reduced household incomes
and wealth are holding consumption down in many advanced economies. According to the World
Economic Outlook projections by IMF, the global economy grew at 2.9% in 2013 and is expected

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Ikea Group
SWOT Analysis

to grow by 3.7% in 2014. Growth for emerging economies is expected to be 5.5% in 2013. Due to
the sovereign debt crisis, Euro zone has experienced a recessionary trend in the recent past and is
still struggling. Thus, a weak economic outlook for the important markets of Ikea could put pressure
on its top-line growth.

Intense competition affecting group’s expansion plans

Ikea is a retailer of furniture and accessories. Furniture and home ware specialists such as Ikea are
threatened by non-specialists such as grocers who increased their non-food product portfolio to
appeal to the customer willing to trade-down. Non-specialists such as grocers benefit from varied
product mixes at the expense of traditional specialist retailers. The economic downturn and its
adverse impact on discretionary demand accelerated this trend. Tesco through its Extra stores and
Asda through its Super centers have driven this trend through the creation of strong non-food offers.
Grocers' non-food ranges benefit from a high volume of footfall to their core food and grocery
categories, allowing them to be extremely price competitive. The expanding non-food offering of
grocers is in direct competition to Ikea's product portfolio and will force Ikea to work harder at attracting
customers.

Increasing labor costs in Europe

The cost of labor in Europe is rising fast as wage-earners try to keep up with inflation. According to
Eurostat, the hourly labor costs increased by 1.4 % in the euro area and by 1.2 % in the EU-28 in
the fourth quarter of 2013, compared with the same quarter of the previous year. In the third quarter
of 2013, hourly labor costs increased by 1.1 % in both zones. Increase in the labor cost in Ikea's
key markets in Europe could impact its financials. The group's business is labor intensive in nature.
Thus, any increase in minimum wage rate increases the group's operating cost and could pressurize
its operating profit.

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Ikea Group
Top Competitors

TOP COMPETITORS

The following companies are the major competitors of Ikea Group

Stanley Furniture Company, Inc.


John Lewis Partnership plc
Argos Limited
Howden Joinery Group Plc
Habitat UK Limited
Wal-Mart Stores, Inc.
Asda Stores Limited
Ashley Furniture Industries, Inc.

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Ikea Group
Company View

COMPANY VIEW

A statement by Peter Agnefjall, President and Chief Executive Officer at Ikea Group, is given below.
The statement has been taken from Ikea Group's Yearly Summary for the financial year ended
August 31, 2013 (FY2013).

Together we made a lot happen in FY13

Writing this, I’m 100 days into my new job. 100 intense days of inspiring meetings with co-workers,
suppliers and other partners around the world. Luckily, IKEA has never been a one-man show; we
work together. Wherever I’ve been, from China to Austria, Russia or Sweden, I’ve been really proud
to see the great commitment and deep knowledge throughout our organisation and value chain.

Today, we’re a home furnishing company with operations in more than 40 countries. Our focus is,
as always, on offering inspiring, functional and affordable products to as many people as possible.
And we do this in line with our values and vision. Looking at FY13, sales increased by 3.1% from
the last year, our total revenue increased by 3.2% to €28.5 billion, and we gained market share in
almost all markets. I’m especially happy to see customers embracing products designed to help
them live a more sustainable life at home. For example, customers bought more than 22 million LED
products in FY13 alone. We also want our own operations to be completely sustainable, and this
includes becoming resource and energy independent. So, over the next few years, we’ll bring our
total investment in renewable energy up to €1.5 billion, focusing on solar and wind.

We have a strong foundation for future growth. Our company structure is built to last over time, and
fortunately we also have the financial strength to grow in a balanced and sustainable way. By creating
better products at lower prices, being more inspiring, improving our existing stores, opening new
stores and expanding our e-commerce offer, we plan to double sales by 2020.

I am proud to work for a truly values based company that wants to have a positive impact on people
and communities. In the past year, the IKEA Foundation increased its donations to €101 million,
supporting children and their families affected by poverty, war and natural disasters. As the world
is changing, so are our customers’ expectations. Some of our challenges moving forward are to
remain sensitive to our customers’ changing needs, and to keep our entrepreneurial spirit alive in a
global and growing company. We’ve come this far thanks to all the people that make up IKEA.

Together, we will stay curious and continue building an open and transparent company that dares
to be different and holds on to our values. And, we’ll show that the IKEA Group can be a positive
force in society, combining good business with a responsible and sustainable way of working.

A warm thank you to all co-workers, customers, suppliers and partners!

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Ikea Group
Locations and Subsidiaries

LOCATIONS AND SUBSIDIARIES


Head Office
Ikea Group
Olof Palmestraat 1
NL 2616 LN Delft
NLD
P:31 15 215 3815
http://www.ikea.com

Other Locations and Subsidiaries


IKEA West Chester IKEA Woodbridge
9500 IKEA Way 2901 Potomac Mills Circle
West Chester Woodbridge
Ohio 45069 Virginia 22192
USA USA

IKEA Belfast IKEA Abu Dhabi store


Holywood Exchange Yas Island
306 Airport Road West Abu Dhabi
Belfast BT3 9EJ ARE
GBR

IKEA Dublin IKEA Adelaide


St. Margaret's Road 397 Sir Donald Bradman Drive
Ballymun Adelaide Airport SA 5950
Dublin 11 AUS
IRL

IKEA Hong Kong IKEA Canada


Upper Basement Parklane Hotel 586 De Touraine
310 Gloucester Road Boucherville
Causeway Bay Quebec J4B 5E4
HKG CAN

IKEA Alexandra IKEA Brooklyn


317 Alexandra Road 1 Beard Street
Singapore 159965 Brooklyn
SGP New York 11231
USA

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