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ICT Chief Technician Interview

WRITTEN TECHNICAL INTERVIEW

TOTAL [ 80 MARKS]

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FULL NAME

NATIONAL ID #
PHONE NUMBER
EMAIL ADDRESS

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FOR OFFICIAL USE
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EXAM MARK
COMMENTS
Please fill in your answers in the space given below the question
1. As an IT professional who will work with Users to solve their PC and Networking
Issues. Please detail your troubleshooting process in step form for solving a Network
connectivity issues. [10 marks]

2. You are tasked to build a new Linux workstation. Users want to install an Open Source
Office Suite that is a similar version to Microsoft Office. Which office suite/(s) should
you install? [2marks]

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3. A technician wants to view a list of all running processes on the server. How can they
do this? [2marks]

4. What is the command for showing the Operating System name or version as well
as kernels version running on your system? [2marks]

5. A technician wants to boot their Linux Operating system in CLI mode on start up.
Which runlevel should he assign and in which file? [2marks]

6. What are the three types of Backup? Which type would you recommend for an
academic institution’s weekly backup. [10marks]

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7. As a technician, you need to restart the Apache Web Server. What command should
you use.? [2marks]

8. As a technician verifying the network configuration of a Linux server. Which command


should you use to accomplish this? [2marks]

9. What are the basic differences between Internet, Intranet and Extranet? [10marks]

10. A company has offices in Harare and Masvingo. What type of computer network should
it use to connect these offices and describe the two Main types of this connection?
[8marks]

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11. What is a VLAN and why is it used, what are the advantages and challenges [8marks]

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12. What is DHCP, and what are it’s uses. Also describe everything you know about the
DHCP process [8marks]

13. What is the difference between UDP and TCP [6marks]

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14. Please describe the Linux Operating System BOOT Process [8marks]

15. What is an LMS and list four LMSs that you are familiar with and make an LMS
recommendation to the Director of UTLC for use for UTLC [4marks]