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MAY 2018

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GEARS FOR THE TRANSMISSION REBUILDING INDUSTRY

MAY 2018
PHONE (805) 604-2000
TABLE OF CONTENTS

Publisher Dennis Madden


Managing Editor Rodger Bland
Technical Director Lance Wiggins
Advertising Ruben Vera Are More Gears the Answer to STREET SMART: Attitude Is Everything at
Improve MPG? Toyota/Lexus U880E: Mister Transmission
Senior Designer Jeanette Troub Page 4 Beyond the Valve Body, Part 2 Page 36
Graphic Artist Aurelio Peña Page 12

Contributing Editors: Steve Bodofsky


Sean Boyle Jim Cathcart
Scott Shotton Thom Tschetter
SPECIAL INTEREST & TECHNICAL
ATRA Technical Staff: 4 Are More Gears the Answer to Improve MPG?
Rolando (Rolly) Alvarez Bill Brayton — by Sean Boyle
Mike Brown Keith Clark
Rob Faucett Pete Huscher 12 STREET SMART: Toyota/Lexus U880E:
Darwin Upton Shaun Velasquez Beyond the Valve Body, Part 2
Jarad Warren — Mike Brown
Director of Event Services Vanessa Velasquez 20 DELIVERING THE GOODS:
All Wheel Drive Systems: A New Twist
The views expressed in this publication should not necessarily be interpreted
as the official policy of the Automatic Transmission Rebuilders Association (ATRA).
— by Keith Clark
Publication of product information or any advertising does not imply recommenda-
tion by ATRA.
24 IN FRONT OF THE FLYWHEEL: Pressure and Vacuum Diagnosis,
GEARS , a publication of ATRA, 2400 Latigo Avenue, Oxnard, CA 93030, Part II: Cranking Vacuum
is published for the betterment of the transmission industry and is distributed — by Scott Shotton
ten times per year. No part of this issue may be reproduced without prior written
permission of the publisher. GEARS is distributed to members of the transmis- 28 HEAVY METAL: 2013 Santa Fe Loses All Power,
sion industry in the United States, Canada, ATRA Members in Mexico & Europe,
and related automotive industry firms and individually. Send changes of address Won’t Shift Due to Faulty Brake Light Switch
to GEARS in care of ATRA. Subscriptions are available by contacting GEARS in — by Rolly Alvarez
care of ATRA.
Advertisers and advertising agencies assume full liability for all content of adver- 30 UP YOUR BUSINESS: Seek Wisdom in Dispute Resolution
tisements printed and also assume full responsibility for any claims arising there- — by Thom Tschetter
from against the publisher. The publisher reserves the unqualified right to reject any
advertising copy as it deems appropriate, with or without cause. 34 SUCCESS STRATEGIES: Vital Questions for Leaders
GEARS is designed to provide accurate and authoritative information in regard — by Jim Cathcart
to the subject matter covered. It is distributed with the understanding the publisher
is not engaged in rendering legal, accounting or other professional service. If legal 36 Attitude Is Everything at Mister Transmission
advice or other expert assistance, is required, the services of a competent profes-
sional person should be sought from a Declaration of Principles jointly adopted
— by Steve Bodofsky
by a Committee of the American Bar Association and Committee of Publishers.
40 SHOP PROFILE: Quality Transmission and Alignment:
GEARS also welcomes articles submitted by members of the industry. GEARS
considers all articles for publication that contribute positively to the welfare of the Remaining Successful in Small-Town USA
transmission industry, and reserves the right to edit all articles it publishes. If you — by Steve Bodofsky
would like to submit an article to GEARS, include background information about
the author and a telephone number where he/she may be reached. If you want 44 ATRA'S POWERTRAIN EXPO 2018 - Registration and Schedule
submissions returned, enclose a self-addressed, stamped envelope.

Editorial and Business Offices

DEPARTMENTS
2400 Latigo Avenue,
Oxnard CA 93030
Phone (805) 604-2000
Fax (805) 604-2006
www.gearsmagazine.com 2 FROM THE CEO: Wait a Second…
www.atra.com
I’ve Changed My Mind!
POSTMASTER: Send address changes to GEARS, P.O. Box 16118, — by Dennis Madden
North Hollywood, CA 91615-6118 Featured on the cover:
Publications Mail Agreement No. 40031403
Return Undeliverable Canadian Addresses to: 48 POWERTRAIN INDUSTRY NEWS Quality Transmission and
Station A, PO Box 54, Windsor, ON N9A 6J5 Alignment: Remaining Successful
Email: gears@atra.com 51 SHOPPERS AND CLASSIFIED in Small-Town USA
Read their story on Page 40
Issue #224 Printed in U.S.A. Copyright ATRA 2018 56 LIST OF ADVERTISERS

1TOC-0518.indd 2 4/30/18 8:11 AM


FROM THE CEO

M
uch of our waking moments interesting is that they were able to
are spent with exchanging describe very clearly the business
ideas with others. And much model of their competitor and even
of that is trying to convince people of express why their potential customer
the merits of our thinking. That is, to left their shop for their competition.
try to convince them that we have a As they shared one anecdote
better plan. Depending on how vested after another, they began to describe
a person is in their ideas, it might even a business model that seemed pretty
lead to a heated argument. successful: People were leaving one
Working with employees, chatting business to come to theirs. Yet, after by Dennis Madden
with friends, or having those talks with a fairly lengthy conversation, their members.atra.com
your “better half” all include the art conclusions sounded something like
of convincing others. Nowhere is this this: “I need a way to convince people
truer than when we get into political why my solution is better than my
discussions, which is why most of us competitors’.”
try to avoid those discussions during Take a moment and let that sink and compare it to how shops have
family get-togethers. in. Here’s a customer who has plenty adjusted their business model since
You see, everyone thinks their of information available (both good the beginning of the What’s Working
ideas are the best, right? I mean and bad) and, after going into shop A, program. It’s sure be a great session
really, when was the last time you they realize that shop A doesn’t offer and we look forward to seeing you
heard someone say, “I generally don’t what they want, so they go to shop B. there and getting your input on our
have any good ideas and I wouldn’t You can take this process and move results.
recommend that anyone listen to my it to buying a television or washing Now this doesn’t mean that you
suggestions”? Or, “Can you tell me machine or even something boring like need (or should) compromise on your
the right way to think about this? My tires or a roof on your house and it’d quality or be the cheapest shop in town
ideas don’t even make sense to me!” be easy to follow that same process of just to keep a customer. It just means
You haven’t heard that, have you? And, shopping for what you want. there’s more to meeting the needs of
chances are, you never will. It also begs the question: Is it today’s customer than you may realize.
And yet dumb ideas are all around easier for you to change your mind or It may just be a matter of reevalu-
us. You get on Facebook and read for you to change the customer’s mind? ating what you think is important to
where some knothead blathers on That’s easy: You only have to change customers, and redesigning your busi-
about the stupidest concept imaginable your mind once. ness model around what they’re really
and wonder how he manages to make So what is it, exactly, that custom- looking for. Sounds complicated, but
it through the day in one piece. ers want and how can you better tailor those differences could be as simple as
We all think our ideas are pretty your solution to their needs? It’s an who has the cleanest restrooms!
good. If we didn’t, they wouldn’t be important question… one that needs One last thought: If you’ve ever
our ideas. But as much as we like to a clear answer. Which is why ATRA changed your mind, then you’ve just
think we have things figured out and recently conducted another survey of admitted that at one point in your
are ready for a vigorous debate, there’s consumers to discover their thoughts thought process you were wrong.
one place that it doesn’t belong: with and views related to transmission repair. That’s the first step in learning
customers. The results may surprise you: We’ll something new. See you at the show!
I’ve had discussions with a few be sharing those results at this year’s
people recently who had concerns over ATRA Powertrain Expo in Las Vegas.
the changing market and how they’re We’ve also surveyed shops across
losing work to competitors down the the country so we can get a better feel
street or even across town. What’s for what successful shops are doing,
2 GEARS May 2018

1frmceo 518.indd 2 4/27/2018 08:27:52


Ads_May2018.indd 3 4/27/2018 08:56:05
by Sean Boyle
Southern Illinois University

I
n case you haven’t noticed, many (Nissan), and even compression-igni- powertrains with new model launches.
automotive manufacturers now tion gasoline engines (Mazda). So, even though every example has the
offer transmissions with eight To improve efficiency through the same displacement engine, there’s no
to ten different gear ratios. This has transmission, automotive manufacturers guarantee that the rest of the vehicle
been a major change in the past decade are using continuously variable trans- hasn’t changed to affect the fuel
where four-, five-, and six-speed missions, dual clutch transmissions, economy significantly.
transmissions dominated the market. and transmissions with many available As far as reliability, it’s difficult to
The additional transmission gearing gear ratios. With these transmis- forecast the failure rate of a transmis-
is mainly due to the increased demand sions, the torque converter clutch sion based on the number of gears and
for fuel economy, where the automotive can engage at lower speeds so energy how often the clutches, solenoids, and
manufacturers are challenged to achieve isn’t wasted through needless heat valves cycle on and off. But I looked
a corporate average fuel economy generation in the torque converter. at the clutch and solenoid activity
(CAFE) of 54.5 mpg by 2025. But how much have the increased between the lower-speed and high-
Just for reference, the combined gearing and shift strategies affected
er-speed transmissions. Maybe this
CAFE rating in 2011 was 24.1 mpg. today’s vehicles’ overall fuel
information will provide an outlook
The 54.5 mpg requirement seems economy? And how has the increased
to how much the additional transmis-
like a lofty goal, but it isn’t a hard-set gearing affected the reliability and
sion shifting and hydraulic actuation
number. There’s an advanced formula stress of the internal transmission
will have on the wear and tear of the
for calculating CAFE for 2012 through components? I’ve been curious about
2025 vehicles, which involves the these questions ever since Lexus internal transmission components.
vehicles’ actual fuel economy and their offered the first production eight-speed First, let’s look at Fiat Chrysler
“footprint,” or size. in the 2007 LS460. Automobile’s (FCA) six-speed RFE
Nevertheless, this fuel economy re- One thing to consider is that transmission compared to the ZF
quirement has automotive manufacturers the source of information for this eight-speed.
scrambling to design transmissions that article isn’t very scientific. I used the FCA started to phase out the
can place the engine at the most efficient published data from fueleconomy.gov 65RFE, found in the half-ton RAM
speed for maximum fuel economy. to determine the fuel economy changes truck in 2014, in favor of the ZF8HP70.
This is in addition to the other when comparing models with different Incidentally, ZF makes up about 50%
trends we’re seeing in the industry, transmission options. of FCA’s entire transmission lineup in
such as plug-in hybrids, electric ve- I tried to pick vehicles that model year 2017. They’ve placed over
hicles, turbocharged engines, gasoline simply had a transmission change, 3.5 million ZF transmissions on the
direct injection, variable compression but most manufacturers release new road since 2013!
4 GEARS May 2018

1SeanBoyle 0518 v2.indd 4 4/27/2018 08:36:48


When reviewing the fuel economy element cycling is simply the number its five clutches 14 times for a cycle
increases in table 1, a modest one of times the clutches shifted from ratio of 2.8. Tables 2 and 3 show the
mpg in the city and two mpg on the released to applied or from applied to range reference charts for the two
highway doesn’t sound like much, released, while upshifting from first transmissions.
but since the vehicle doesn’t get the gear to high gear. Regarding electronic and
greatest fuel economy to begin with, The number of clutch cycles is hydraulic activity, we can take a
the improvements are seven and nine divided by the number of clutches in similar approach by looking at the
percent, respectively. the transmission. So, in the case of solenoid activity and how often the
When comparing the 65RFE to the six-speed, there are five clutches electronics and valves are shuttled on
the ZF8HP, the clutch element cycling that cycled a total of ten times, for to off and vise-versa.
increased 29%, which is expected, a clutch-cycling ratio of 2.0. The As shown on tables 4 and 5, since
given the additional gears. Clutch ZF eight-speed transmission cycled both the FCA and ZF transmissions
use solenoids that control clutches,
the solenoid activity is the same as
Table 1: Fuel Economy Changes Ram the clutch cycling ratio. The only
Manufacturer Model Transmission City MPG Hwy MPG
exception to this is that the L/R
solenoid on the 65RFE is also used
Ram 1500 65RFE 14 20 to apply the torque converter clutch
ZF8HP 15 22 in second through sixth gears. This
activity isn’t factored into the solenoid-
Percent change: 7% 9%
cycling ratio.

Table 2: 65RFE Clutch Application Table 3: ZF8HP Clutch Application


Gear UD OD 4C 2C L/R Rev Gear Brake A Clutch D Brake B Clutch E Clutch C
P/N A A
P/N A A
R A A A
R A A
1st A A A
1st A A 2nd A A A
2nd A A 3rd A A A

3rd A A 4th A A A
5th A A A
4th A
6th A A A
5th A
7th A A A
6th A A 8th A A A

Table 4: 65RFE Solenoid Application Table 5: ZF8HP Solenoid Application


Gear UD OD 4C 2C L/R Gear Brake A Clutch D Brake B Clutch E Clutch C
EDS1 EDS4 EDS2 EDS5 EDS3
P/N A
P/N A A A A A
R
R A A A A
1st A 1st A A A A

2nd A 2nd A A A A
3rd A A
3rd A
4th A A
4th
5th A A
5th A A 6th
7th A A
6th A A A
8th A A
Sol Hyd NH NL NL NL NL
Sol Hyd NL NH NL NH NH
NH indicates normally high, meaning when the solenoid is in its NH indicates normally high, meaning when the solenoid is in its normal, or off state,
normal, or off state, the solenoid passes pressure. the solenoid passes pressure.

GEARS May 2018 5

1SeanBoyle 0518 v2.indd 5 4/27/2018 08:36:51


Are More Gears the Answer to Improve MPG?

The Toyota Highlander Table 6: Fuel Economy Changes Toyota


has seen an upgrade from the
tried-and-true U660E six-speed Manufacturer Model Transmission City MPG Hwy MPG
transaxle to the new UA80E
Toyota Highlander U660E 19 25
eight-speed transaxle. They
call this transaxle a direct shift UA80E 20 27
transmission; don’t confuse that
Percent change: 5% 8%
with a dual clutch-type transmis-
sion, such as the one found in VW
vehicles, which is also called a
Table 7: U660E Clutch Application
direct shift gearbox (DSG).
A comparison of the fuel Gear C1 C2 B1 B2 B3 Sprag
economy, shown on table 6, isn’t
likely fair. Even though both P/N
vehicles have a 3.5L V-6 engine, R A A
the 2017 eight-speed equipped
engine has slightly higher com- 1st A Holding
pression ratio, direct injection, and 2nd A A
advanced variable valve timing
(VVT-iW). The VVT-iW allows 3rd A A
up to 75 degrees of intake valve 4th A A
retard, which lets the engine mim-
ic the Atkinson’s Cycle, allowing 5th A A
the intake valve to remain open 6th A A
longer to increase efficiency.
As you can see in table 6, the Sol Control SL1 SL2 SL3 SL4
fuel economy has improved slightly. Solenoids are proportional. When energized they apply the clutches
A review of the range
reference charts (table 7 and 8) for
these two transaxles shows that Table 8: UA80E Clutch Application
the clutch cycling for the U660E is
Gear C1 C2 C3 C4 B1 B2 Sprag
2.25 clutch cycles across the four
clutches while upshifting from P/N
first to sixth gear.
R A A
The UA80E has 2.6 clutch
cycles across the five clutches 1st A Holding
when upshifting from first to
2nd A A
eighth gear, which is about
13% more active than the six- 3rd A A
speed. Like the previous Ram
4th A A
truck example, the solenoids are
responsible for applying clutch 5th A A
pressure, so the solenoid cycling
6th A A
increased the same amount.
Honda has explored different 7th A A
transmission options across
8th A A
the past few years. The Honda
Odyssey has a six-, nine-, and ten- Sol control SL1 SL2 SL3 SL4 SL5 SL6
speed available for the 2018 model
year. They’re all found behind the
3.5L V-6 engine and surprisingly Table 9: Fuel Economy Changes Honda
there’s hardly an improvement in
fuel economy between the three. Manufacturer Model Transmission City MPG Hwy MPG
As you can see in table 9, the Honda Odyssey 4-shaft 6-speed 19 27
city fuel economy didn’t change at
all from the six-speed to the nine- ZF9HP 19 28
and 10-speed, and there’s only Honda 10-speed 19 28
a 4% improvement on highway
MPG. Percent change: 0% 4%

6 GEARS May 2018

1SeanBoyle 0518 v2.indd 6 4/27/2018 08:36:55


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We Thank You.

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Ads_May2018.indd 7 4/27/2018 08:56:08
Are More Gears the Answer to Improve MPG?

These three transmissions


operate completely differently
from each other. The Honda six-
speed is the traditional Honda
design with helical mesh gears
and clutch assemblies that lock
the speed gears to their respective
shafts. The ZF9HP is a planetary
gearset type transmission that
has two dog-clutch mechanisms
that allow the transmission to stay
relatively small, yet offer nine
speeds.
The new Honda 10-speed
has four planetary gearsets. Yes,
you read that correctly. Honda
built their own transmission with
planetary gearsets, which is a
big step considering the only
transmission built with a planetary
gearset in the past was their
CVT, and it was only for reverse
operation. Look for articles on this
unit in the coming months.
The Honda 6-speed looks
massive when sitting next to its
10-speed replacement (figure 1).
Figure 1 Just in size and weight alone,
one would expect fuel economy
improvement. The six-speed’s
hydraulics have been dramatically
simplified when compared to the
five-speeds that are common in
transmission shops, such as the
BAYA.
The six-speed uses three
clutch pressure control (CPC)
solenoids to apply hydraulic
pressure to each gear’s clutch. The
only gear that doesn’t actively shift
is the first clutch, since it receives
line pressure from the manual
valve and can stay applied because
of a one-way sprag.
As you can see on table
10, the three solenoids operate
the remaining five clutches and
gears with shift solenoids A and
B shuttling shift valves to allow
CPC A to either control the 2nd or
5th clutch, and CPC B to control
the 3rd or 6th clutch. The clutch
cycling is 1.67 and the linear
(CPC) solenoid-cycling rate is 1.5.
The ZF9HP is basically
the same unit as the ones used
in various Jeep, Chrysler, and
Figure 2 Land Rover vehicles. Following

8 GEARS May 2018

1SeanBoyle 0518 v2.indd 8 4/27/2018 08:37:02


the trend with most modern Table 10: Honda 6-speed Solenoid Firing
electronics, it also uses solenoids
Gear CPC A CPC B CPC C SS A SS B
that control pressure to their
respective clutches, as shown on P/N A
table 11. R
The ZF9HP cycles its clutches
1st A A
and solenoids 2.67 times when
shifting between first and ninth 2nd A A A
gear. The clutches are 37% more 3rd A A
active and the solenoids are 44% 4th A
more active than the six-speed.
The Honda 10-speed has 5th A
15 solenoids in the transmission 6th A
(figure 2). Clutch pressure control
CPC solenoids are proportional and apply pressure to the clutches when energized. SS A and B shuttle shift
(CPC) solenoids B through G valves, so CPC A and B can apply two different clutches. 1st clutch is always applied through a sprag assembly
control pressure to specific
clutches as you can see in table 12.
This transmission also has Table 11: ZF9HP 9-Speed Clutch Application
a two-way clutch that’s actuated Gear C (brake) D (brake) B (clutch) E (clutch) F (dog) A (dog)
by shift solenoids A and B. The
P/N A
two-way clutch is a mechanical
ratchet-type clutch that uses a R A A A
lever to lock the clutch from 1st A A A
rotating in either direction, or just
2nd A A A
one direction.
Like many of the previous 3rd A A A
units described, the solenoids 4th A A A
are assigned to specific clutches,
5th A A A
so their cycling rates are the
same as the clutches, which 6th A A A
average 2.83 cycles when shifting 7th A A A
between low and high gear. This
8th A A A
accounts for a clutch and solenoid
cycling increase of 41% and 47% 9th A A A
respectively. Not bad, considering Sol SSC SSD SSB SSE SSF SSA
the 10-speed has 67% more gear
Solenoids are proportional. When energized they apply the clutches
ratios than the six-speed!

Table 12: Honda 10-Speed Clutch Application


Gear C1 C2 C3 B1 B2 B3 Two way clutch
R A A A
1st A A A
2nd A A A
3rd A A A
4th A A A
5th A A A
6th A A A
7th A A A
8th A A A
9th A A
10th A A A
Sol Control CPCD CPCC CPCB CPCG CPCF CPCE SS A and B

Solenoids are proportional. When energized they apply the clutches

GEARS May 2018 9

1SeanBoyle 0518 v2.indd 9 4/27/2018 08:37:06


Are More Gears the Answer to Improve MPG?

Ford and GM broke barriers once to show how difficult and expensive it to see what comes out in the next
again and came together to design a is to squeeze out an additional mile or seven years as the quest to high fuel
10-speed transmission. For the F150, two per gallon. economy continues.
the 10-speed replaced the ZF6HP and It also shows the enormous task to
represents modest-to-no fuel economy achieve the 54.5 CAFE requirements
change as shown in table 13. of 2025. It’s going to be interesting
Ford’s application of the ZF trans-
mission uses five clutches and four so-
lenoids to provide six forward speeds.
The solenoid cycling is higher than the
clutch cycling, because ZF uses the
VFS4 solenoid to operate both clutch
E and brake D. From low gear to high
gear, the clutch cycling is 2.0 and the
solenoid cycling is 2.5. Table 14 shows
the clutch and solenoid application.
The new 10-speed uses six
hydraulic clutches and a mechanical
one-way clutch. The solenoids and
clutches cycle an average of 2.83 times
when shifting from low to high gear.
As shown in table 15, the shift
solenoids A through F are proportional
Figure 3
and control their respective clutches.
Even though the 10-speed has 40%
more gear ratios available than the Table 13: Fuel Economy Changes Ford
six-speed, the clutch activity only Manufacturer Model Engine Transmission City MPG Hwy MPG
increased by 29% and the solenoid Ford F150 5.0L 6R80 14 19
activity only increased by 12%.
Without a doubt, performance 5.0L 10R80 15 19
and marketing also play a role in the 3.5L 6R60 17 24
movement to higher-speed transmis- 3.5L 10R80 18 25
sions, but after reviewing these modest
Percent change: 6-7% 0-4%
fuel economy improvements, it goes

Table 14: Ford F150 ZF6R80 6-Speed Table 15: Ford 10-speed
Clutch-and-Solenoid Application Clutch and Solenoid Application

Gear Clutch A Clutch B Clutch E Brake C Brake D Gear A B C D E F Low one-way

P/N A A A
P/N A
R A A A A
R A A 1st A A A A

1st A A <3MPH 2nd A A A A


3rd A A A A
2nd A A
4th A A A A
3rd A A 5th A A A A
6th A A A A
4th A A
7th A A A A
5th A A
8th A A A A

6th A A 9th A A A A
10th A A A A
SOL VFS1 -NL VFS2-NH VFS4-NH VFS3-NL VFS4-NH
Sol Control SSA SSB SSC SSD SSE SSF
Variable force solenoids (VFS) are either normally low (NL) and don’t pass
pressure when electrically off, or they’re normally high (NH), and they pass Solenoids control the clutches and are proportional or NL. When energized,
full pressure when electrically off. they pass pressure to apply the clutches.

10 GEARS May 2018

1SeanBoyle 0518 v2.indd 10 4/27/2018 08:37:11


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Ads_May2018.indd
RAP Kit AD Smokey11Orange Car 0717.indd 1 4/27/2018
7/21/1708:56:09
4:39 PM
STREET SMART

by Mike Brown
members.atra.com

1–10 Rings

B1 Brake Piston Rod Length


Figure 1A
Mark (Rings) Length mm (in)

W
None 102.8 (4.05”)
elcome back for part 2 of is not as specified, select an appropriate 1 103.05 (4.06”)
beyond the valve body for B-1 brake piston rod so that the Travel 2 103.3 (4.07”)
the U880E. In the January/ will be within the specified range from
3 103.55 (4.08”)
February issue, we disassembled this chart. If servo travel isn’t correct, select
unit down to the C-1 clutch. a pin from the chart to adjust it properly. 4 103.8 (4.09”)
One piece of information that I left So let’s pick up from there. At this 5 104.05 (4.10”)
out was servo identification and servo point, we can remove the counterdriven 6 104.3 (4.11”)
travel. It’s important to be aware of gear by just lifting it from the transaxle. 7 104.55 (4.12”)
what the servo travel should be (figures The same is true with the differential 8 104.8 (4.13”)
1A, 1B & 1C). Using a caliper gauge, case assembly; you can lift it from the
9 105.05 (4.14”)
measure the Travel of the B-1 brake transaxle (figure 2). This will expose
piston rod while applying compressed all six bolts you’ll need to remove so 10 105.3 (4.15”)
air (30-55 psi). Standard Travel: 5.5 to you can remove the front planetary gear
Figure 1B
6.0 mm (0.217 to 0.236 in.). If the Travel subassembly from the case.
12 GEARS May 2018

1MikeBrown518.indd 12 5/1/18 12:21 PM


Figure 1C

e Counter Driven
Gear

*
Output
Sensor
* Spacer

Differential Case Assembly


Figure 2

1. With the front planetary removed from the transaxle, this is a good
time to remove the output sensor to prevent damaging it. Notice
the location of the spacer (figure 3). Figure 3
2. Lift the sun gear from the rear planetary and set it aside.
3. Remove the snap ring that holds the one-way clutch assembly and
rear planetary gear assembly in the transaxle. This will lift right out (figure 4).

With the front planetary removed from the transaxle, this is


a good time to remove the output sensor to prevent damaging it.
Notice the location of the spacer (Figure 3)
GEARS May 2018 13

1MikeBrown518.indd 13 4/30/18 8:12 AM


Toyota/Lexus U880E: Beyond the Valve Body, Part 2

4.
With the planetary and
one-way clutch removed,
notice the hold and rotation
directions for the one-way
clutch. (Figure 4B)
Snapring
5.
Remove the B-2 brake.
Figure 5 shows what the
clutch clearance should
be, and includes a
chart of the flanges that
are available to get the
clearance right.

Remove the snap ring


that holds the one-way
clutch assembly and rear
planetary gear assembly
in the transaxle. This will
lift right out Figure 4A

Figure 4B Figure 5

14 GEARS May 2018

1MikeBrown518.indd 14 4/30/18 8:12 AM


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Ads_May2018.indd 15 1/5/2018
4/27/2018
10:15:43
08:56:10
AM
Toyota/Lexus U880E: Beyond the Valve Body, Part 2

Snap Ring

Balance Piston

C2 Clutch Flange Thickness


Part Number Thickness
Return 35675-48010 2.5mm (0.0984”)
Springs
35675-48020 2.6mm (0.102”)
35675-48030 2.7mm (0.106”)
Apply 35675-48040 2.8mm (0.110”)
Piston 35675-48090 2.85mm (0.112”)
35675-48050 2.9mm (0.114”)
35675-48100 2.95mm (0.116”)
35675-48060 3.0mm (0.118”)
35675-48110 3.05mm (0.120”)
35675-48070 3.1mm (0.122”)
35675-48080 3.2mm (0.126”)

Figure 6A

6. Lift the C-2 clutch assembly from


the transaxle.
7. Figure 6 is an exploded view of the
C-2 clutch and clutch clearance
with a chart on the flanges that are
available to get the right clutch
clearance.
8. Now for the B-2 brake piston Snap ring opening needs
removal. This is one place we to be placed here
recommend using the special
service tool. It’s important to put
the snap ring in properly; failing
to do so could damage the return
springs.
Toyota’s part number for this tool
is SST 09950-70010. You can also look
through the GEARS buyer’s guide for
suppliers.
The B-2 brake clutch return springs
and piston are held in place by the snap
ring (figure 7). You must install the
snap ring with the opening facing the
case walls; not the tooth gaps. This will
make sure the snap ring holds its place
in the case.

Figure 7

16 GEARS May 2018

1MikeBrown518.indd 16 4/30/18 8:12 AM


Ads_May2018.indd 17 4/27/2018 08:56:11
Toyota/Lexus U880E: Beyond the Valve Body, Part 2

Well, that covers the internals of With Techstream ECM Reset


this unit. With this information, you 1. Connect Techstream to the DLC3. You must reset the ECM adapts
should be ahead of the game and on 2. Turn the tester on. before driving the vehicle after
your way to a successful rebuild. But 3. Enter the following menus: installation, using an OE or approved
there are still a couple things you need Powertrain / ECT / Data List. scan tool. Failure to do so can result in
to do. 4. Check A/T Oil Temperature 1. slipping or binding shifts and failure of
5. Allow the engine to idle until the the transmission after only a short road
Transmission Fluid fluid temperature reaches 39ºC test.
Fill (102ºF). 1. Verify that computer has latest
One of the biggest problems with software calibrations.
this unit appears when someone doesn’t Without the 2. Clear codes
use the right type of transmission fluid. Techstream 3. Reset adaptive learn
This transaxle requires genuine ATF (Using D Shift 4. Rescan after road test and make
WS transmission fluid. Indicator) sure no codes have come back.
1. Remove the refill plug and 1. Connect terminals 4 and 13 in the That’s it for going beyond the valve
overflow plug. DLC3. body. And that’s not just smart… that’s
2. Fill the transaxle through the refill 2. Move the shift lever back and street smart!
hole until fluid begins to trickle forth between N and D at 1.5
out of the overflow tube. second intervals for 6 seconds.
3. Temporarily install the overflow 3. The D shift indicator on the
plug. combination meter comes on for 2
4. Allow the engine to idle with the seconds when the fluid temperature
air conditioning off. is within the appropriate range.
5. Move the shift lever through entire 4. Add fluid until it comes out the
gear range to circulate the fluid. overflow plug. Wait until the
6. Recheck fluid. overflow slows to a trickle.
5. Install the overflow and refill
plugs using new gaskets.

IMPORT 235

U880
Service Information (continued)

Allow the engine to idle with the air conditioning OFF. Move the shift lever through entire gear range to
circulate the fluid.
With Techstream:
a. Connect Techstream to the DLC3.
b. Turn the tester on.
c. Enter the following menus: "Powertrain / ECT / Data List".
d. Check A/T Oil Temperature 1.
e. Allow the engine to idle until the fluid temperature reaches 39°C (102°F).

Without the Techstream (Using D shift indicator):


a. Connect terminals CG (4) and TC (13) of the DLC3 using SST. SST 0984318040 (or equivalent)
b. Move the shift lever back and forth between N and D at 1.5 seconds interval for 6 seconds.
c. The D shift indicator on the combination meter comes on for 2 seconds when the fluid temperature is within
the appropriate temperature range.
d. Add fluid until it comes out the overflow plug, wait until the overflow slows to a trickle.
e. Install the overflow plug and refill plug with a new gasket.

DLC3

DLC3
Figure 8

18 GEARS May 2018

1MikeBrown518.indd 18 4/30/18 8:12 AM


Ads_May2018.indd 19 4/27/2018 08:56:12
STP_FB_Servos_Ad_17_PRINT.indd 1 3/20/2017 2:55:40 PM
DELIVERING THE GOODS

by Keith Clark
members.atra.com

W
hen we mention the terms to added components. But thanks to models is on the rise. Armed with
all wheel drive (AWD) and technology, the image of 4WD and this information, we need to know
four-wheel drive (4WD), you AWD has changed. more about this technology and what
might immediately think of a truck Light duty AWD systems have makes it work, as well as service tech-
or SUV that’s capable of sure-footed introduced the advantages of traction niques, projected issues, and diagnostic
traction in poor driving conditions. and control to another class of vehicles. procedures.
When we mention cars that have this Small SUVs, compact cars, and sports First, it’s fair to suggest that this
capability, we think of Subaru, Audi, cars are taking advantage of these technology has been with us, lurking
or maybe Mercedes. new, lighter drivetrain components to in the background under the skin of
In all cases, we envision a vehicle give consumers more choices and new the most expensive super cars and
that’s more expensive, utilitarian, or driving experiences. luxury vehicles. Though state of the
comfortable, rather than nimble and All major US auto manufactur- art, they all lacked practical application
exciting. There’s also an expectation ers have light-duty AWD vehicles in that could be replicated in a more
of compromised fuel economy due their lineup now, and the number of affordable package until now.

Figure 1

20 GEARS May 2018

1keith 0518.indd 20 4/27/2018 08:38:42


Figure 2

Fast forward to the present, in- offers a direct drive PTU transfer case ratio. It is 1.8% higher! Sounds weird,
expensive high-speed computers and with a fulltime, live, rear drive axle. huh? Well they did this to produce
CAN bus networking can seamlessly The rear differential coupling clutch- a driving sensation called torque
micro-manage all-wheel drive systems controlled system acts directly on each vectoring.
to provide a unique driving experience at axle, eliminating the conventional What is torque vectoring? Simply
a reasonable price. Let’s take a closer spider gear setup (figure 1). This allows put, it’s the process of counteracting
look at what’s available now. for minimal rolling resistance and a the adverse steering conditions called
A company called GKN is taking fuel savings while in 2WD mode by understeer and oversteer. They achieve
the automotive world by storm with completely uncoupling the rear wheels. this by directing torque to the wheels
an integral AWD system, managed by The next level offers a coupling that have the greatest traction and
its own control module that can easily clutch-controlled system at the PTU. limiting torque to the ones with less
be incorporated into a powertrain control Adding this feature optimizes driveline traction, using the ABS brake system
system. Ford, General Motors, and control to maximize fuel economy by or an overdriven rear differential.
Range Rover are a few companies that eliminating torque to the rear driveline The concept is simple: Suppose
presently have models that use this system. during 2WD operation. With choices you’re preparing to make a right turn.
The package offers different con- like these, the engineers are limited The natural tendency of the vehicle is
figurations that allow manufacturers to only by their imaginations. The Ford to keep traveling in a straight line. The
tailor their systems to meet their speci- application is a noteworthy example. inertia of the vehicle shifts the weight
fications for fuel management, traction, The Ford engineers decided of the vehicle to the left (figure 2), caus-
performance, and cost. to use the Focus as a technological ing the wheels on the left to have greater
The computer control system playground for this system. Under traction than the wheels on the right.
was designed to be CAN friendly, so the badge of Focus RS, the GKN This creates an oversteer condition.
pairing with existing stability, traction system couples to a 350 horsepower, Applying the brakes to the right
control, and ABS systems takes just a 350 pound-foot torque engine, and a wheels applies more traction to the left
meeting of the minds on the software manual shift gearbox. wheels, which counteracts the oversteer.
level. The rest is fitting the drivetrain It uses the basic PTU with the If the system applies greater brake
hardware beneath the vehicle and Twinster rear end. Ford chose to use pressure to the right rear wheel than
plumbing the wiring looms. an overdriven rear end. In other words, the right front, then the left rear wheel
The GKN system offers two levels the rear differential (full lock) ratio is can provide a “pushing” sensation to
of driveline coupling control. One level higher than the transaxle final drive neutralize this feeling of oversteer.
GEARS May 2018 21

1keith 0518.indd 21 4/27/2018 08:38:46


All Wheel Drive Systems: A New Twist

With the addition of the


Twinster coupling system, when
the vehicle goes into a turn, the
system can apply torque to the
outer rear wheel to “push” the car
into the turn. Since the rear ratio
is higher than the front, the system
can actively control the amount of
push, based on driving conditions
and sensor feedback.
FOCUS RS
The GNK controller uses
DRIVE MODES
data from wheel speed sensors,
inertia sensors, the steering angle NORMAL
sensor, and other drive input SPORT
related sensors to calculate how
TRACK
much torque to distribute to each
wheel. It has a sample rate of DRIFT
about 300 times per second. This
also decreases the need for using Figure 3
the brake system to create the
vectoring effect.
Torque vectoring also comes
into play on heavy acceleration.
In this state, the weight of the
vehicle shifts toward the rear,
causing the rear wheels to be less
likely to lose traction than the
front. By applying as much torque
as possible to the rear wheels, the
driver gets a sensation of being
pushed hard from behind while
retaining a feel of full directional
control.
The Focus RS system also has
some fun features added. The all
wheel drive controls are switchable
from 4WD (normal), Sport, Track
and Drift mode (figure 3). Each
stage provides more aggressive
handling characteristics.
Drift mode is totally new: Figure 4
Since the rear end ratio is higher
than the front, the Twinster coupling A fault would disable the system, Technology is constantly changing
system can increase the amount of returning the system to a typical, 2WD and adding more conveniences and
torque delivered to the rear wheels, manual shift Focus with too much driveability aids. To accommodate
causing a controlled wheel spin in a horsepower. If one or both Twinster those changes, you need to become
turn, called drifting. The computer coupling clutches were to fail (clutches familiar with these systems so that you
recognizes when the driver intends to welded on), it would create a bind that can diagnose and repair them correctly.
induce a drift condition. This mode is would render the vehicle undriveable. Knowing what looks and feels good
for off-road driving only. As far as statistics and reality is the beginning. I encourage you
So this is all wheel drive the likes are concerned, this vehicle remains to visit your local dealerships to
of which we aren’t used to. This is reasonably limber at a curb weight experience this cutting-edge technology
all wheel drive on steroids! Knowing of 3470 pounds; about 500 pounds for yourselves.
what good looks and feels like is very heavier than the base model. Servicing
important for diagnosing this system the rear differential and PTU units will
properly. A customer complaint would prove challenging due to limited space
most likely be very vague based on the (figure 4). Any repairs needed on the
“feel factor” that’s present with this rear differential require you to drop the
system. entire rear suspension as an assembly.
22 GEARS May 2018

1keith 0518.indd 22 4/27/2018 08:38:51


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Ads_May2018.indd 23 4/27/2018 08:56:14


IN FRONT OF THE FLYWHEEL

by Scott Shotton
The Driveability Guys

L
ast month’s article covered the gather any other pertinent information. capture a waveform, and find the exact
tooling and some basic theo- At some point, preferably early in the problem without disassembling the
ries regarding mechanical test- diagnosis, the technician performs engine.
ing using electronic means. This month a relative compression test (GEARS Take this General Motors 6.0-liter
we’ll dig a bit deeper into cranking Magazine Jan/Feb 2017). engine for example: The customer’s
vacuum analysis. If the vehicle has a mechanical complaint was rough running
When diagnosing a misfire, these issue, we should get a poor relative accompanied by a flashing MIL. The
techniques allow you to evaluate, in compression scope capture. Next, technician connects a Tech 2, the
great detail, what could be causing low we connect a vacuum transducer and General Motors OE scan tool for this
compression, without disassembling acquire another cranking capture vehicle, and retrieves a misfire code:
the engine. Often you can make these (GEARS Magazine April 2018) to Cylinder number three is misfiring.
diagnostic decisions very quickly, which analyze the mechanical issue in greater The next step is to determine if the
translates to saved time, increased profit, detail. misfire is fuel, ignition, or compression-
and a high level of customer confidence. related. After spending a moment
Let’s quickly review: Mechanical observing some scan data on the Tech
A customer has a vehicle with a Analysis 2, the technician decides to perform a
misfire. Initial scan tool checks obtain The beauty of this technique lies in relative compression test to determine
DTCs, identify a suspect cylinder, and your ability to quickly connect a scope, whether he needs to perform further

Figure 1

24 GEARS May 2018

1scottshotton0518.indd 24 5/1/18 10:32 AM


Figure 2

mechanical testing. it easier to identify each cylinder’s one, so I added a green number 1 to the
The relative compression waveform compression stroke. waveform.
in blue shows a single cylinder that Cylinder number 3 is missing the From there, I labeled cylinders
has low or no compression (figure 1). current rise that would normally be 8-7-2 and then wrapped back to the
The green trace is cranking vacuum present during a good compression beginning of the capture to complete
waveform obtained using a piezoelectric stroke. The lack of compression also the 6-5-4-3 all in green. Cylinder 3, our
sensor attached to the intake manifold at aligns with the cylinder that the Tech 2 misfiring cylinder, appears to have a dip
the PCV valve hose. identified as misfiring. So mechanical/ in vacuum, which indicates it should be
An obvious mechanical failure is compression related misfire it is. But pulling air into the cylinder on its intake
also evident in the vacuum waveform. where to next? stroke. But there’s a large increase in
The last waveform in red is an ignition Next, we’ll analyze the vacuum pressure and a large drop in manifold
sync I connected to the spark plug wire waveform to try to determine why vacuum that shows up elsewhere in the
for cylinder number one. This lets us there’s no compression. Manifold capture.
determine which cylinder is which. vacuum drops when each intake To help identify what could
Figure 2 is the same waveform stroke occurs. These pressure drops, actually be happening, some form of
as figure 1, but we’ve zoomed in and or vacuum pulls as they are sometimes visual aid will help you visualize what’s
adjusted the scope to make analysis called, occur at a different time in the happening in the engine at each given
easier. I’ve aligned the rulers in the 720º engine cycle. moment. One possibility is some form
PicoScope software with the ignition The easiest way to identify which of engine relationship chart.
firing events and divided into 8 equal pull belongs to which cylinder is to One such option is available at
sections, or one for each cylinder. move halfway through the capture and www.aeswave.com (figure 3). Visual
I also added the firing order for the label the space immediately after the aids such as these allow you to determine
engine (1-8-7-2-6-5-4-3) to the relative halfway point with the cylinder used where all the pistons are located in the
compression waveform (blue), making to sync. In this case we used cylinder engine at any given time, the direction

GEARS May 2018 25

1scottshotton0518.indd 25 4/30/18 8:15 AM


Pressure
Pressure and
and Vacuum
Vacuum Diagnosis,
Diagnosis, Part
Part II:
II: Cranking
Cranking Vacuum
Vacuum
that they’re traveling, and which valves be tough. There’s definitely a learning
are open or closed. This information can curve involved when attempting to
be extremely valuable when attempting master these techniques. With that in
to diagnose without disassembly. mind, these tests are a perfect example
of a learning tool as well as a diagnostic
Analyzing the tool.
Waveform What I mean to say is, if you
I zoomed in on the waveform a little perform this test you should know right
more (figure 4). Now, using visual aids, away that there is, or isn’t, a mechanical
we can compare vacuum changes to issue. What you may not be able to
engine events. In this case, I’ve drawn a determine is the specific fault. The
yellow arrow that indicates the direction capture you obtain from the next broken
of piston travel in cylinder 3 when it’s vehicle probably won’t look like the one
Figure 3
on its compression stroke. we just analyzed, so you’ll have to start
The lack of compression in the blue revisit our theory that the intake valve from scratch.
waveform is obvious, but what about the in cylinder 3 may not be sealing. If an If you can’t make sense from the
vacuum change in the intake manifold? intake valve were to stay open on a waveform, that’s okay. Save the image
Should a compression stroke have any power stroke, wouldn’t that effectively and move on with other means of
effect on intake manifold vacuum? change it into an intake stroke? And if diagnosis or engine disassembly. Then,
Could an intake valve not sealing or so, wouldn’t we have two intake strokes once you’ve identified the engine fault,
closing in cylinder number 3 cause this happening at the same time? revisit the waveform and teach yourself
issue? Sure. That’s exactly what’s occurring why the vacuum behaved the way it did.
Pressure in the intake manifold here. Cylinder 3’s compression is After a while, patterns will start to
would increase as the piston pushes air pushing past the intake valve and emerge and specific failures will start to
back into the intake manifold instead of increasing manifold pressure. Next, have their own signature. The more you
the intake valve holding the compression cylinder 3’s power stroke becomes an practice the technique the better you get.
pressure in the cylinder. The next step is unwanted intake stroke causing a large Next month we’ll dive even
to explain the large increase in manifold increase in manifold vacuum. Time to deeper and investigate some issues
vacuum. call the customer and get authorization with a pressure transducer installed in a
The purple arrow indicates which to remove a valve cover and possibly a cylinder. In some cases, these techniques
way the piston in cylinder 3 is traveling cylinder head. may be your next mechanical diagnostic
during the large pressure decrease in step.
the intake manifold. It just so happens Conclusion Engine or electrical diagnostic
to be its power stroke. If you examine A relative compression capture, issues you’d like to see addressed?
the chart, or you use the intake pulls cranking vacuum capture, and an Let Scott know. Send him an email at
identified in figure 2, this should be the ignition sync all captured on one scope scott@driveabilityguys.com and you
intake pull for cylinder number 2. screen can reveal extremely useful just may have your question covered in
But why is the vacuum drop so diagnostic information. an issue of GEARS Magazine.
drastic compared to the rest? Let us At first, analyzing the captures will

Figure 4
26 GEARS May 2018

1scottshotton0518.indd 26 4/30/18 8:15 AM


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Ads_May2018.indd 27 4/27/2018 08:56:14


HEAVY METAL!

W
ell here we go again, I feel I asked how long he owned the
like Steve Harvey from the vehicle, if he was the only driver, and
Family Feud show: “Hello if this was the first time this occurred.
folks, boy do we have a good one for you According to him, this was the first
today.” The only difference is that you time. The vehicle looked clean and
won’t be leaving with a new Ford Edge. well taken care of and he even showed
So it goes like this: A tow truck me all the service records: oil changes,
showed up at the door with a 2013 transmission service, etc.
Hyundai Santa Fe that wouldn’t move So I asked him to let me drive and
or accelerate. Okay, which one is it? he could be my copilot. So I sat down,
Well, turns out it’s both. Okay, the turned the key, and the engine fired up. by Rolly Alvarez
customer was diagnosing his own Then I moved the shifter to drive and members.atra.com
vehicle and you know how that goes, this little truck took off like a rocket. I
so you better pay attention and listen. looked to my right and I could see the
The customer came into the office gentleman’s face in awe, so I smile and
and explained how this happened. told him not to worry, this happens all weren’t any codes in any modules. By
Fortunately, I was visiting the shop on the time. “Wow! I don’t believe this,” this point I was scratching my head
a day off because that’s what we techs he replied. and thinking, where would I begin?
do. The wife will ask, “Honey, what I was driving the vehicle in a Then I thought, “I’d like to shoot a
are your plans for your day off?” “I’m manner he wasn’t accustomed to, so I movie. But I’d need to get the vehicle
going to visit couple of shops to see explained that I was trying to duplicate to start in 1st gear and to shift to take a
some friends and maybe have lunch his issues in more than one way, that movie. How would I do that?”
with one of them.” “Okay, I’m going I wanted to find the problem rather I decided to let the engine cool
shopping then,” and we’re like, “okay, than tell him I couldn’t duplicate the down to see if the problem was
c’ya.” condition and send him home. temperature-related. After a couple
The customer claimed that he was After 20 minutes driving, I was hours, I went back and fired up the
driving on the highway and all of a just about to pull into the shop, and engine but to no avail; the engine still
sudden had to brake because the traffic bam! it happened: I lost all power had no power and the transmission
stopped. By the time he reached the and the vehicle wouldn’t accelerate or wouldn’t move. The engine idled well,
vehicle in front, traffic started to move, move. The aha moment just arrived with no misfires.
so he kept rolling, but his car wouldn’t so I called the guys at the shop and So I was sitting in the driver’s
get out of its own way. we pushed the vehicle back into seat sideways, with my feet out the
And when he stepped on the gas, the parking lot. I shook hands with car door, engine running with the A/C
the acceleration was limited no more the customer and thanked him for on. While I was thinking, a kid on a
than 1000 RPM; the engine had no his time. He signed the paperwork bicycle went by and said, “Sir, your
power. I asked the shop owner to let and left. brake lights are on.” I thanked him,
me test drive the vehicle with the I got the scan tool hooked up to and suddenly another light bulb went
owner and he agreed. So off to the pull codes in both the OBDII protocol on, this time in my head: My feet were
vehicle we headed and, as we walked, and the OE protocol to see if I could out the door. How could the brake
I started talking with the customer. discover what was going on. There lights be on?
28 GEARS May 2018

1rolly 0518.indd 28 4/27/2018 08:40:15


So I walked to the back and, sure
enough, all three brake lights were
on, so I went back in got the scan
tool again. Bingo! There it was: The
computer was seeing the brake switch
on. I stuck my head under the dash
to look at the brake switch and it was
damaged (figure 1). With only 65,000
miles on this vehicle.
It turns out this is a common
problem on 2013 Hyundai Santa
Fe; Kia Optima, Rondo, Sorento,
Sportage, and Telluride vehicles with
A6LF1, A6MF2, A6LF2, A6MF2H,
and A6GF1 6-speed transmissions.
I reset the switch the best I could
for a test. The lights went out and, when
I started the engine, the transmission
went right into first gear. Back on the
road I went and it drove beautifully.
As I was driving I wiggled my foot, Figure 1
disturbing the brake switch and, sure
enough, I lost everything. I was happier
than a rooster in a chicken coop.
I discovered that the brake light
switch was superseded because the
black nylon cover would break when
it became brittle from age, and it
would crumble or crack, causing the
brakes light to stay on. The new part is
number 93810 3S000 (figure 2). After
replacing the switch at a cost of $39 —
in stock at the dealer — and readapting
the unit, it worked flawlessly.

Figure 2

T-400
AFTERMARKET PUMP
AFTERMARKET PUMP with Oversized One Piece
with Oversized One Piece Stator Tube Stator Tube

• Holmes #1 NASA 1.125” input shaft • NASA 1.125” input


tapered to fit standard gear set shaft pressed into
• Holmes #2 NASA 1.125” input shaft an aftermarket
to fit oversized center and flange gear drum
• Oversized hub
Like All Transmission Specialties Products. . .
These are Exceptionally Made at a Reasonable Price!

GEARS May 2018 29

1rolly 0518.indd 29 4/27/2018 08:40:19


UP YOUR BUSINESS

U
p Your Business is an exclusive not just to listen to what was said, but
GEARS Magazine feature in how they said it. Their body language,
which I share stories, insights, as well as the tone of their responses,
and reflections about real business and often contained more information and
life challenges. truth than their words themselves.
In this article, we’ll look at wisdom’s They warned us that emotions
role in resolving disputes. At one time like anger, frustration, and fear could
or another, we all face situations in easily get out of control during the
which we’re asked to intervene or to hearings. We listened to recordings
interject ourselves into a dispute. It of emotional testimony and had to sift
might be between employees, your through what was called the “story” by Thom Tschetter
children, your siblings, or even dis- and get to the “facts.”
putes between you and someone else. They taught us that, when
(If you’re arguing with or having a someone angrily or defensively talks
dispute with yourself, this article over the other, it prevents them from
can’t help you, but there are plenty of listening and makes being reasonable it just was what it was. Ironically, it
professionals who can.) almost impossible. didn’t always reflect or prove the facts
After years of hearing actual that the parties were claiming.
HOW I BECAME cases, I can tell you that our instructors I also learned that being a fair and
AN ARBITRATOR weren’t lying: The emotions attached just arbitrator didn’t always make me
When I owned my transmission to live testimony posed the most a peacemaker. But I was able to settle
company in Washington, I was a difficult challenge to getting to the most of my cases before the hearing
volunteer at the Seattle Better Business truth. It was as if the truth was hidden was completed and usually before it
Bureau. They asked me a few times to within a fog created by emotions. even started with a pre-hearing speech
provide some guidance on automotive- The witnesses weren’t much that I’d give. I’ll explain that a bit later.
related customer complaints, and I different. The amazing thing about
guess I said something that led to an them was their testimonies typically WHAT IS ALTERNATIVE
invitation to attend arbitrator training. mirrored the same tone and body DISPUTE RESOLUTION?
To obtain the arbitrator certifica- language and contained nearly as For over 20 years, I served as an
tion, I had to attend a week of training much emotion as the person they arbitrator and mediator for the BBB.
and pass a written, essay-style test. testified for in the hearing. The position of arbitrator fell under a
The test included role-playing a mock But the physical evidence was department called Alternative Dispute
hearing, summarizing the evidence, usually quite straightforward. Normally Resolution. As the name implies,
and writing what I decided and why I it was made up of things like written this department’s mission was to use
decided as I did. agreements, contracts, invoices, can- alternative means to resolve disputes
As I recall, that week of training celled or NSF checks, pictures, and before they ended up in court. In a
was more about how to ask good written affidavits from witnesses or nutshell, the ADR toolbox included 3
questions and listen to the disputants’ subject-matter experts. The nicest basic levels of dispute resolution:
answers than it was about making a thing about physical evidence was that 1. Written Complaint: This provides
good ruling. The instructors told us it didn’t speak and had no emotions… the complaining party with a means
30 GEARS May 2018

1tschetter 0518.indd 30 4/27/2018 08:41:20


Ads_May2018.indd 31 4/27/2018 08:56:17
Seek Wisdom In Dispute Resolution

of venting and explaining how damaged and what it’ll take to • Each party presents their
or why they feel they’ve suffered make them whole again. respective case in its entirety.
damages by the other party. • After listening to both parties, While the parties aren’t supposed
• The complaining party completes the mediator will begin a process to interrupt each other’s
a complaint form or writes a letter of “brokering a settlement” testimony, the arbitrator can ask
stating what they’re seeking from between the parties. The mediator questions for clarification.
the other party. They send the remains as neutral as possible, but • After each party presents his
form to the BBB together with is always listening for common or her case, the other party can
any substantiating materials like ground and an opening to reach a ask questions for clarification
invoices and pictures. negotiated settlement. or question a witness. But they
• The BBB sends the complaint and • The idea of a good negotiated can’t argue about or even rebut
related materials to responding settlement is when both parties the testimony at this point in the
party. They’re given a reasonable independently feel they’ve won — hearing.
number of days to respond. or at least that they didn’t lose any • They each have the opportunity
• Often the process of filing the worse than the other party. to make a rebuttal argument about
complain t and the response • BBB mediation settlements are the other’s testimony after both
resolves the dispute. Because binding on the parties once they’ve parties have presented their cases.
it requires the parties to tell been written by the mediator and • Once the parties have presented
their respective stories about signed by the parties. their cases and asked all their
what happened and read the 3. Arbitration: This provides a questions, the final decision is
other party’s perspective, venue for disputants to present their in the hands of the arbitrator(s).
things often work out. Many cases to an arbitrator or panel of Again, the final decision is
times the dispute is merely a arbitrators. In this case, the parties binding on the parties.
case of misunderstanding and are attempting to convince the • The arbitrator(s) will make
miscommunication. arbitrator(s) that they’re right or the their ruling and send a written
• Typically, the parties are so other party is wrong. The arbitrator decision, usually within 10 days
wrapped up in talking about makes the decision in light of the of the hearing. Unlike court
what they thought happened testimony and evidence presented judges, arbitrators also include
that they don’t listen to what by the parties to the dispute. In some a statement, called Reasons, in
the other person’s saying. Once ways, it similar to TV shows like which they explain the reasoning
they understand each other’s Judge Judy or The People’s Court, behind their ruling. Many
perspective, they’re able to come minus the entertainment factors. arbitrators use this as a teaching
up with a reasonable solution on • Before the hearing, the parties opportunity to help the parties
their own. agree that they’ll accept the final avoid future disputes.
• Stephen Covey, the late author decision. For that reason, it’s
of 7 Habits of Highly Effective called binding arbitration. It’s MY PREHEARING
People puts it this way: “Seek rare that a court will agree to SPEECH
first to understand and then be hear a case that’s been previously This is the short prehearing
understood.” arbitrated. speech I mentioned earlier. It brought
2. Mediation: This provides the disputing • While there are strict procedural over 50% of my cases to a close
parties with the opportunity to present guidelines, the proceedings and without a hearing.
their respective cases to a third party, rules of evidence are more relaxed Welcome to this hearing. I know
called a mediator. Some people like than court, and it’s normally held that you’re here today because you
this venue because it’s less confronta- in a conference room instead of a feel you’re right and the other party
tional than court or arbitration. courtroom. is wrong. To get to this point, you’ve
• The objective is for the parties to • Unlike mediation, the parties made some attempt to resolve the
agree to a settlement. It’s not a are both in the room to confront matter either on your own or with
matter of proving one or the other each other with their testimonies, some help from our staff. I realize that
right or wrong. It’s all about the witnesses, evidence, and cross- you’re deeply convinced that you’re
settlement. examinations. In some cases, going to win this case.
• The parties typically speak one or both parties may attend However, once this hearing
privately with the mediator. via teleconferencing. Also in begins, that decision is going to be
The mediator carefully listens some rare instances, one party totally in my hands. While I promise
to their respective stories and might rely on written evidence. that I’ll be fair and just in making my
asks questions for both clarity (This doesn’t normally go well decision, I guarantee you one thing…
and to cause the parties to for that party because they aren’t one or both of you are going to be
think introspectively about the able to listen to the other party’s disappointed with my decision.
matter. The parties are expected testimony and cross-examine or Right now, you both still have
to articulate how they’ve been offer rebuttal testimony.) some say in the outcome. I’m inviting
32 GEARS May 2018

1tschetter 0518.indd 32 4/27/2018 08:41:24


you to reconsider and make one last conceived a plan to switch the babies might live.” Then King Solomon said,
attempt at coming to an agreement you while the second woman was still “Give the living baby to this woman,
can both live with. sleeping. for her request proves that she is the
Since I can’t be present for any In the morning, when the second true mother.”
settlement discussions, I can call in a woman awoke and carefully examined In this case, King Solomon made
member of our staff to help you work the dead baby, she recognized that it his decision by listening the women’s
it out. Or shall we proceed with the wasn’t hers and knew what had taken actions and which woman responded
hearing? It’s up to the two of you. place. Of course, a dispute over the as a mother would.
Again, about 50% of the time, the living baby resulted. But, having no
parties decided to settle rather than witnesses, the women took their dispute THE KEY POINT
proceeding to the hearing. to the king: King Solomon. You might The key point of this article is
recall from my first article how his that the wisest thing you can do in
DISPUTES wisdom had enabled him to become the resolving any kind of a dispute is
WITH NO EVIDENCE wisest and richest king in history. to listen. The word “listen” is the
This is the classic, “He said, she This particular story is found in common thread that weaves its way
said” situation. It’s one person’s word the Bible in 1st Kings Chapter 3. through this entire article. In fact, it
against the other, with no witnesses or Let’s look at how wise King Solomon appears 17 times.
physical evidence to corroborate either resolved this dispute. Listening is the key to avoiding|
of them. After listening carefully to the disputes as well as resolving them.
Most of us have heard the ancient two women as they presented their Remember to ask non-confrontational
story about the two women, each with respective arguments, Solomon was questions, eliminate confusion, and sep-
newborn baby boys. Because they unable to determine which woman was arate emotional stories from facts. Listen
lived together in the same house with telling the truth. So he called for his to what’s said as well as how it’s said.
no one else, they had no witnesses servant to bring a sword. He ordered Remember what Stephen Covey
as to whose baby was whose. In the the servant to cut the baby in half and observed, “Seek first to understand
middle of the night, while asleep, to give half to each of the women. and then be understood.”
one of the women accidentally rolled One of the women pleaded with
over on her baby and killed him. Of the King saying, “No. Let the baby
course she was very upset, but quickly live. Give the baby to her so that he

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GEARS May 2018 33

1tschetter 0518.indd 33 4/27/2018 08:41:28


SUCCESS STRATEGIES

D
o you think of yourself as a • What specific behaviors and com-
leader? It’s really helpful when ments do you want to see to prove
you do, because, believe it or this is working? How will you know
not, some people are watching you and this has worked?
following your examples. • What will that be worth to the shop
I’ve been involved in many financially? Where will you save
businesses, shops, teams, clubs, money and make money?
associations, platoons, bands, and • What problems will that eliminate or by Jim Cathcart, CSP, CPAE
assorted groups over the years. In each reduce for you?
situation, I’ve found that achieving • What’s important about achieving
big things always involved getting this goal to you (personally)?
others to embrace or adopt the project • What’s possible for you? What do
enthusiastically. In other words, you wish were possible for you? employee retention, reduce wasteful
getting them to “buy in.” • Someone in your industry will practices, increase profit margins, and
Without buy-in, you’re left with become the leading shop and a promote what they think is a great
only your own strength and knowl- model for the industry to follow. Are brand message. Most of them will only
edge; with it, you gain the resources you up to becoming that good so have moderate success in doing so.
of others. The next time you have a big that others want to be like you? Not only will most of their advances
project to accomplish, consider these • What’s a customer worth to your be small, they’ll also be temporary.
vital questions for owners, managers, business over a buying lifetime? It doesn’t have to be that way.
supervisors, shop managers, and tech- • Are you willing to change your When a small group of people
nicians as you begin. systems and practices day to day to is committed to making a lasting
• Who always tells you the truth? achieve a winning culture? difference, they can change the world!
(Think about this one for a moment.) • Are you willing to change enough Sociologist Margaret Mead once
• What specifically are you hoping to personally to sustain the new culture said, “What makes me think that a
accomplish with this effort? of achievement? small group of committed individuals
• What will that look like in actual Lots of companies will start new can change the world? Indeed, it is the
outcomes and behavior changes day initiatives this year to increase sales, only thing that ever has!”
to day? improve customer service, increase

Jim Cathcart, CSP, CPAE is a longtime contributor to GEARS Magazine


and a friend of ATRA. He is the author of 18 books and in the top 1% of
speakers at TEDx worldwide. He consults with business owners and
coaches success seekers. Contact him at info@cathcart.com. View his videos
on YouTube and Cathcart.com.

34 GEARS May 2018

1chatcart 0518.indd 34 4/27/2018 08:42:46


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ATTITUDE IS by Steve Bodofsky

EVERYTHING
members.atra.com

at Mister Transmission
T
his past March 24th, ATRA’s Of course, Dennis shared his highly successful shop.
Dennis Madden and Keith respected management studies, and So a good attitude is important. But
Clark were on hand at the Keith was there to deliver the ATRA everyone having a good attitude? That’s
Mister Transmission annual conven- regional seminar program. They were saying a lot. But in all his conversations
tion. Mister Transmission is a strictly followed by a CVT rebuild program during the event, that attitude stood out
Canadian company, founded in 1963. courtesy of Seal Aftermarket Products. to Dennis, so much so that it was the
Today they have over 60 transmission Later, after the seminars, Dennis first thing he shared when he returned
repair centers across the country. got a chance to speak with a number of to the ATRA home office. And it got us
Don’t confuse Mister Transmission the shop owners and technicians from all thinking: Why? What is it that has
with Mr. Transmission, a U.S. franchise a wide range of Mister Transmission everyone from Mister Transmission so
company based in Illinois; the two are centers. And in all those encounters, one upbeat?
totally different companies. thing stood out to him: “Every one of Could it be a Canadian thing? It’s
The weekend event was a full them has an amazing attitude. There’s long been a stereotype when talking
industry get-together. Sort of a small no negativity… no complaining… they about Canadians that they’re so — how
Expo for Canadian transmission all seem to be psyched to be here and to can I put this? — nice. You see someone
shops. And it was attended by about be in this business.” portraying a Canadian on TV or movie,
29 independent shops in addition to That attitude is something that and they always seem friendly and
representation by nearly every Mister always rings with those of us who’ve welcoming. Could the stereotype be
Transmission center. spent the last dozen years with the accurate?
In addition to being transmission What’s Working program: A good Turns out it kind of is. As a whole,
repair centers, every Mister attitude was the first common trait we Canadians are a friendly bunch. An
Transmission center is also an ATRA identified when we began to poll shop unusual stereotype to be sure, but way
technical subscriber, so it’s no wonder owners to learn what makes one shop better than the stereotypes you usually
that they’d invite ATRA to be a part of successful while another flounders. hear when talking about some groups.
their event, to provide some of ATRA’s Today it sits at the top of the list of Okay, that’s a start, but even nice
in-depth industry training. the five recurring traits for operating a people get negative once in a while.

Tony Kuczynski; Mister Transmission CEO

Dennis Madden; ATRA, Joe Pawlowski; Mister Transmission, Keith Clark; ATRA,
Robert Bateman, Seal Aftermarket Products Technical seminar and CVT class

36 GEARS May 2018

1dennis-story0518.indd 36 5/1/18 10:37 AM


And the transmission industry has companies are in the U.S., and, when
become a tough row to hoe these days. you factor in the exchange rate and the
It isn’t like back in the ’60s and ’70s, tariffs for crossing the border, selling
when owning a transmission repair shop remans in Canada isn’t as profitable
was almost a guarantee for success. for reman companies. That reduces the
Today, not so much. competition for Canadian shops.
Dennis Madden, ATRA
These days the work is more Maybe that’s why today’s Mister
complicated and less profitable, and Transmission centers are all still Of course, just like in the U.S.,
transmissions are lasting longer. And strictly transmission specialists: Few transmission shops in Canada have to
a lot of people are competing for your of their centers have expanded their deal with their aging workforce. But
business, in part due to remans and how service model into general repairs. And that’s one more area where Mister
common they’ve become. That’s often why would they? A large part of their Transmission is stepping up to support
why transmission shops in this country business comes right from the general their centers: They’ve gone in and
expand into general repairs: There just repair market, and they certainly don’t evaluated the personnel at each shop,
isn’t enough transmission work to keep want to compete with their customers. and rated the shops based on how soon
them busy. So there are a lot of differences their technicians are likely to retire.
But that’s where another stereotype that give today’s Canadian transmission And if the shop’s technicians are
kicks in: that Canadians are living in the shop advantages that we haven’t seen in getting close to retirement age, the
past. Turns out that may be true, too, but the U.S. since the ’60s and ’70s. Maybe people at Mister Transmission’s home
not the way you might think. that’s where some of that attitude comes office are working to help find new
Let’s be clear: Today’s Canadian from. technicians to fill the coming void.
transmission shops are working on the But maybe the biggest effect comes Maybe most of all, that positive
same, highly technical transmissions right from the Mister Transmission attitude is part of the company’s
and computer systems that we work franchise. Because their involvement landscape: “We see the future as
with here in the U.S. on a daily basis. in their franchisees’ businesses seems very promising,” explains Tony.
They’re just as skilled and up to date as to support the attitude that stood out so “We attended the CTI symposium in
the technicians here in the U.S. clearly at this year’s event. December, and we took a close, hard
But the business model in Canada For example, they make it a point to look at what’s coming. We’re really
is awfully similar to what U.S. shops provide the training that’s so important excited about what we’re seeing.”
remember from 30 or 40 years ago. for today’s shops to keep up with the So maybe that’s it: a combination
For example, according to Mister changing market. And they provide of an easier market, terrific support
Transmission President and CEO Tony marketing support: “We do a lot of from the home office, and just plain
Kuczynski, about 40% of the business radio marketing and digital marketing being nice. Maybe it’s no wonder that
reaching the average transmission shop for our centers, and that’s basically the folks from Mister Transmission
is wholesale, 15% is fleet, and just 45% focused toward the retail customer,” have such a terrific attitude when it
is retail. explains Tony. And the company comes to the industry at large. And who
In addition, remans aren’t all that has a marketing program for their knows? Maybe we can all take a page
common in Canada. Seems most reman wholesale accounts, too. out of their notebooks.

Mister Transmission Franchisees, Offices Executives… and guest.


GEARS May 2018 37

1dennis-story0518.indd 37 5/1/18 10:37 AM


2018
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ad template.indd 1 4/27/18 10:37 AM


Table of
General
• AWD SYSTEMS
-
-
General System Overview
Transfer Coupling
• VARIABLE LIFT
CAMSHAFT SYSTEMS
- Introduction
Contents
- Diagnostics, Tire Wear, Codes • MP TRANSFER CASE General Motors
- Rolling Circumference Test - K Truck, Service 4WD Message,
• GETRAG 760 TRANSFER DTCs Set, Various Other Issues • 4L60E/65E/70E • 6L80
CASE • CHEVROLET/GMC - Burnt/Leaking 3-4 Clutch - Tailshaft Bushing Failure
- Introduction and FULL SIZE K TRUCK - No Reverse • 6L80/90
Service Information - Front Differential Failure/Noise/ • 4L60/65E - Burnt Slipping 1-2-3-4, 4-5-6,
- System Operation Clunk - Harsh Shifts 3-5-R Clutches
- ABS Light On, Trac Off, Service • NEW GM RPO PROCESS - Neutrals on the 2-3 Shift, • 8 AND 9 SPEED
Traction Control System Light - For 2018 and Later Applications Repeat 3-4 Clutch Failure APPLICATIONS
On, Service Stabilitrak Light On • GM VEHICLES - Slips and Chatters - Selective One-Way Clutches
• MP1625, MP1626, - Reprogramming with the Same - TCC Shudder (SOWC)
MP1222, MP1225, MP1226 Calibration Files • 6L45/50/80/90 • LCT 1000
- Transfer Case Updates • 6L50/6L80/6L90, - Damaged 1-2-3-4/3-5-R Clutch - No Reverse
• MP1625, MP1626, 8L45/8L90 Drum Bearing Seal - Harsh Downshift at Times
MP3010, MP3023, - Driveability Issues with 4 • 6L80/90 - 1-2 Flare, 3-2 Downshift Bump
MP3024, MP3025G Cylinder Mode, TCC Applied - Burnt/Slipping 4-5-6 Clutch, - Pressure Tap Size
- Service 4x4 Message Possible • 6T70/75, 6L50 Possible Transmission Overheat, • 6T70/75
DTCs C0392, C0396, C0398, - Transmission/Engine Driveability Cooler Flushing Issues - Delayed Engagement, Delayed
C0306, C039E, C038D Set, Issues, Engine Misfire 3.6L, or Neutral on 5-4 Kickdown,
Likely Intermittent - Thermal Valve
3.0L V-6 P0756
• AF33-5/4L60E • ALL GM VEHICLES • 6T30, 6T40/45
- Engine Misfire Before and/or - TCC Slip, No Apply, P0741
- Jumps While Driving 45mph After Repairs, Shudder, Harsh Possible
Shift, Surge
• 6L50 • 6T40
- Surge at Idle While Stopped in
Ford - Communication Issues, Possible
DTCs, Engine Driveability Issues
Drive Range
• 6T30/35
• 6L80/90 - 1-2-3-4 Snap Ring Pops Out
• 6F35 • 6R140 - Pump Service, Low Line Pres- After Repair
- Harsh Engagements, DTC - Transmission Overheating, sure, Slips Forward/Reverse
P0C27 Erratic Cooler Flow • 4T65E
- Slips/Harsh 1-2, 3-4, Flares at • 6L80/90, 8L90, 10L80/90 - Harsh Shifts, P0722, P0723
- DTC P054F - Garage Shift Clunk All • CVT-7, JF015E
Times
- Harsh Engagements, No Codes - Worn/Damaged Forward 1-2-3- • 6L45/50, 6L80/90 - Characteristics Chevrolet Spark,
- DTC P0760, P0763 4 Clutch Regulator Valve - Pan and Filter Combo Barina, Beat
- Flexplate Update, Knocking - Solenoid, Transmission Range, - Hard Shift After Repairs • ALL RWD VEHICLES
Noise Speed Sensor Codes - 2-6 Clutch Failure, 2-6 Clutch - Front Seal Leakage After Repair,
- Torque Converter Update, - Various DTCs Set, Various Support Bushing Failure Worn Front Seals
Broken Lugs, Noise, No Symptoms, Diesel Applications
Movement - High Transmission Temp,
• 6R80
- Dropping out of 5th and 6th
Transmission Overheating Chrysler
• DPS6
Gear - No Start and/or No Movement, • CVT2 - Third Gear Powerflow
- Harsh/Firm 5-4 Downshift, Loss of Power with DTCs - P0730, Ratio Codes
Reprogram - Fourth Gear Powerflow
U0100, U0101 and/or U1013, - Whining Noise, DTC P0218 - Fifth Gear Powerflow
• 6R60 P0606 • 68RFE
- DTC U0101, U1900 and/or Falls - Sixth Gear Powerflow
• 4R44/55E - Delayed Engagements
Out of Gear - Seventh Gear Powerflow
- Clunk When Coming to a Stop - Fluid Leakage, Case Cracked
• 4R70W - Manual Shaft Seal Leak - Eighth Gear Powerflow
- Squawk on Take Off or • CD4E - Filter Replacement
Coast Down Shift - DTC P0715 and P0717 • 42-48RE SERIES
- Voltage Issues - Solenoid Connector Removal
• 48RE - Pump Assembly
Imports - Cooler Check Valve
• 42-48 SERIES
- Pump Gears Removal
- No 4th or TCC, P0740-P0783 - Pump Gear Disassembly
• P111 - Speed Sensor Identification - No Reverse - Internal Component Disassembly
- No Start, No Movement - Shift Solenoid Location • 45/545/65/66/68 RFE - Geartrain Disassembly
• RE5R05A and Specifications SERIES - P4 Snap Ring Special Tool
- No Start After Flywheel - Valve Body Identification - DTC P0869, Line Pressure High - P1 Planet and Sun Gear Removal
Replacement - Air Check Locations • 545RFE
- Reprogramming the TCM - P2 Planet Removal
- Servo Identification - No Reverse
• RE0F10A/B - P2 Ring Gear and Trust Bearing
- Servo Travel - Kills the Motor
- DTC P17F0/F1, Shudder or - P4 Sun Gear, Planet and D/C/E
Violent Shaking
- C3 and C4 Clutch Drum Identifi- • 62TE Clutch
cation - DTC P0935, P1745
• A340, AW30-40LE - C1 Clutch Drum Identification • 845RE - C Clutch Assembly
- No Reverse, No 3rd After Repair - B2 Brake Identification - Introduction - P3 Ring Gear, C and E Clutch
• A750F - Sprag Rotation - Clutch Application Chart - Setting Clutch Clearance
- P2716 Set - Solenoid Application Chart
- C2 Clutch Drum Identification - Clutch Drum Specifics
• U151 - B2 Brake Snap Ring - Failsafe Operation
- Tie-Up, Damaged Clutches - Valve Body Exploded View
- Service Information - Gear Ratio Chart
• U880 - Service Procedures • 45RFE
- Introduction - ECM Reset - Over-Temperature DTC Set
- Internal Component View
- Gear Ratio • HONDA 3 SHAFT - Reverse Powerflow • ALL CHRYSLER VEHICLES
- Line Pressure Test - DTC P0780 - First Gear Powerflow - P1790, P0720, P0731,
- Clutch and Band Application - TCC Issue - Second Gear Powerflow Erratic Shifts
Chart • A5HF1
- Shift Solenoid Operation - No Upshift After 3rd Gear

ad template.indd 1 4/27/18 10:38 AM


O
ne of the characteristics of driving it he tore up the transmission.
small town living is that just He put a used one in and he tore that
about everyone knows your one up, too.
business. Just one unhappy customer “So then I got the car. I took
could irreparably damage your reputa- the automatic out and replaced it
tion in a matter of just a few hours, and with a 3-speed, floor-shift manual
there’s nothing you can do about it. transmission. Later I went to a 4-speed
So it says a lot about a business and a bigger engine.
that’s been operating successfully in a “I had a good friend who was into
small town for almost 40 years. That’s automotive stuff and was a year ahead
a long time to avoid the stigma that of me in high school. He and I would
an unhappy customer could release on work on them.
your business. “Then, in 1975, I went to Northeast
Quality Transmission and Technical Community College to Don & Sheila Keiser – owners
Alignment is one such business. Owner learn automotive technology; later
Don Keiser has been operating his it changed its name to Northeast
shop in Norfolk, Nebraska, a town of Community College. I graduated in A New Name
only about 24,000 people, for 38 years 1977 with honors. “I started with the name Quality
now. And according to Don, business is “After graduating, I took a few jobs Transmission and Auto Repair. But I
booming. in a few other shops here in town until built the new building in 1985 and added
“I started working on cars when 1980, when I opened my own shop. I an alignment rack in the beginning
I was still in high school,” says Don. started in a rented building on South of 1986, so that’s when we changed
“That was back in 1972. 4th Street; it was on a one-way street the name to Quality Transmission and
“My brother gave me a 1957 Chevy going north. Talk about making things Alignment.”
after he got out of the military. He got it difficult. But customers started coming They still do minor general repair,
and he had fun with it, and after a while in.” like brakes, struts, and of course,

1shop profile0518.indd 40 5/1/18 9:06 AM


Quality Transmission and Alignment Crew L to R: Steve Sampson, Jerry Prauner, Sheila & Don Keiser,
Janna Beeken, Brad Carlson, Kevin Olson

complete driveline service. But they


won’t touch major general repairs, such
as replacing an engine. For that, they’ll
recommend one of the general repair
shops they work with.
And they no longer advertise
general repairs; just transmissions and
alignment. But it turns out there’s an
important reason for that: “Our real
bread-and-butter and true interest is in
automatic transmissions, clutches, and
alignments.
“We also do maintenance work, like Steve Sampson performing a dyno test before
oil changes, for some of the businesses Jerry Prauner removing a transmission. installation.
here in town, and our friends and local
people. But I don’t want to advertise oil
changes; I hate ’em.”
That works okay if you’re busy
enough, and for years they have been.
Although lately some of the work they
used to count on has gone by the wayside.

Wholesale Business
“We used to do a lot of transmission
work for Ford dealerships in the area,”
explains Don. Then Ford cracked down
on their dealers and told them, ‘You
either do them in house or you buy
them from Ford.’”
That was a big hit for Don and
his crew, because they had about five
Ford dealers in the area sending them
transmission repair work. That went
away when Ford changed their policy.
Those dealers still send their used cars
to Quality, but that’s a far cry from
where they were a few years ago. Brad Carlson doing an alignment – to as close to perfection as possible.

GEARS May 2018 41

1shop profile0518.indd 41 5/1/18 9:00 AM


Quality Transmission and Alignment

Kevin Olson installing drive plate on a


5R55-S torque converter. Setting up pump body for machining.

Of course, that transmission work busy all year long. rack especially for him.”
would have dropped dramatically even Those alignments quickly became
if Ford hadn’t intervened. Today’s Adding Alignment a lucrative part of their business, so,
transmissions are just lasting longer One of the unique features of while they’re primarily a transmission
than the ones those Ford dealers used to Quality Transmission and Alignment shop, wheel alignments have become
send to Quality. So one way or another, is right in their name: alignment. You a valued service they offer their
the late model Ford work was going to don’t see a lot of transmission specialty customers.
dry up. shops including wheel alignment as
But even without the late model part of their business model. But as Occasional Remans
Fords, Quality still handles a lot of Don explains, the connection makes a Quality Transmission is primarily
wholesale work for the other general lot of sense. a transmission specialty shop, so most
repair shops in the area. According to That’s because a majority of of their transmission work involves
Don, about half of the transmissions today’s cars are front wheel drive, so custom rebuilds. But occasionally
they repair are wholesale jobs. removing the transmission often means they’ll purchase a reman for one of their
In this case, that could mean disassembling the subframe. And, no customers.
anything from the shop pulling the trans matter how carefully you do that, when “We’ll use remans on some foreign
and bringing it to Quality or the shop you put the subframe back together, the cars, and we’ve used them on some
sending the customer to Quality for the alignment is going to change. of the 6R140s; they just get too time-
repairs and keeping their hands off the So a wheel alignment is a great consuming to rebuild in house,” explains
transmission entirely. addition to their transmission repairs. Don.
In addition, they handle a number “We try to include an alignment with Of course, if a unit is too burned up
of fleets in the area, including a nearby every major transmission repair,” to make a custom rebuild cost effective,
plumbing and heating shop, a large explains Don. that’s another situation when they’ll
mechanical contractor, and others. And But as we said before, alignments recommend a reman.
of course, the difference between fleets aren’t a common service to combine While a lot of shops also consider
and wholesale is that fleets are more with transmissions. How did they make a reman for out-of-town customers, that
concerned with getting their vehicles that connection? “The guy who got me isn’t a common situation at Quality. “We
back on the road quickly; price isn’t as started in 1972 in high school ended up don’t have a lot of tourists visiting the
important to them. coming to work for me in 1983. And he area,” explains Don, “so out-of-towners
But between wholesale, fleets, and liked doing alignments, so when I built aren’t a big consideration for us.”
retail customers, Quality tends to stay the new shop, I included an alignment
42 GEARS May 2018

1shop profile0518.indd 42 4/30/18 9:15 AM


Don & Sheila checking out upcoming appointments while Janna is on the phone performing Jerry Prauner draining a transmission in
one of her favorite parts of her job – interacting with our customers. preparation for removal.

But if it makes sense, they’re only surprises there; probably the two most Jerry Prauner is their R&R
too happy to use a reman to provide common reasons for a shop to become technician. He’s been with Quality
their customers with quick, reliable an ATRA Member. since 1985.
service. Of course, the information services Janna Beeken has been the
are nothing like they were when company’s bookkeeper since 1986.
Great Service Don first opened his doors. Today’s Steve Sampson came on in 1987 as
As with so many other successful technology is changing at an alarming a transmission rebuilder.
shops, Don and his crew are focused rate. But Don was happy to point Brad Carlson is the new guy at
on providing honest repairs and quality out that ATRA has done a wonderful Quality, having come on in 2013 to
service at a fair price. job of keeping up with the changing replace “Stubb” when he retired. Brad
They must be doing something technology. is their all-around technician and
right, because, after all these years in And, in addition to the information diagnostician.
business at the same location, they’ve services ATRA provides on line and “I’d like to thank my employees
managed to maintain an A+ rating with by phone, the technicians at Quality for all they do to keep us at the top of
the Better Business Bureau. Transmission also take full advantage our game,” says Don.
Of course, there’s generally no of the regional seminar program that It’s nice to hear a shop owner who
better way to keep your name out there ATRA provides. remembers the contribution he receives
than with community service. And Don from his employees, so we’re only too
is happy to contribute to local charities Success Depends on happy to include them in GEARS.
and service groups in the community. Terrific Employees
“We’ve been a member of the Chamber One thing that Don was quick to After Hours
of Commerce forever, the Kiwanis, and acknowledge was just how integral his While a big part of his day is spent
a member of the Elks club.” He also employees are to the success at Quality operating his shop, after hours Don is
contributes to the local churches and Transmission. And he wanted to be pleased to head home to spend time
the YMCA. sure to take the time to thank them with his wife, Sheila. They have four
individually for their contributions to grown children: Jesse, Dusty, Kristina,
Longtime ATRA Member the business. “They’ve been with me a and Nicole.
Quality Transmission has been long time,” says Don. Operating a successful
an ATRA Member since 1982; just a And that says a lot, not just about transmission repair business is hard.
short time after they first opened their the employees themselves, but also Doing it in a small town can be even
doors. Don had already been introduced about Don as an employer. Employees harder. And remaining successful in
to ATRA’s benefits, so he knew how don’t stay where they aren’t happy, that environment for nearly 40 years is
important membership would be for the but many of Don’s staff have been nearly impossible.
success of his shop. with Quality Transmission for years. But Don and his team at Quality
“One of the shop’s I’d worked His desire to acknowledge them only Transmission and Alignment have
for before opening my business was reinforces his respect for his team. managed to beat the odds. That says a
an ATRA Member, so I was already Kevin Olson is their head rebuilder lot about their business model and their
familiar with the Association,” explains and diagnostician; he’s been with dedication to serving the community.
Don. “I signed up shortly after we Quality Transmission since 1982. We’re proud to have them representing
opened.” “Stubb” Hoesing came to Quality our industry in small town, Nebraska.
His reasons for joining? “The in 1983 as a general technician. He
technical information and the retired a few years ago, but his influence
nationwide warranty,” says Don. No is still felt there.
GEARS May 2018 43

1shop profile0518.indd 43 4/30/18 9:15 AM


S T ER N 2018
I POWERTRAIN EXPO

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REG
OCT. 31ST - NOV. 3RD
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LAS VEGAS, NV
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hosted by

How To Register T
(800) 428-8489 Fax Reg form to:
N
or (805) 988-6761
(805) 604-2000

Send Reg form to:


powertrainexpo.com ATRA Expo Registration
2400 Latigo Ave
Oxnard, CA 93030

Stay at Bally’s and WIN! No

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BOOK YOUR ROOM AT BALLY’S
- Call (800) 358-8777 and use code: SBATR8
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step Cut-off Date: October 1

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ad template.indd 1 4/27/18 9:29 AM


Schedule at a Glance
New
Wednesday 4pm - 5pm GM’s AF50 Aisin 8 Speed FWD - Mike Brown
5:15pm - 7pm Programming Problems & Solutions and more! - Keith Clark
Kick-off
Night!
October 31 4pm - 6pm What’s Working Industry & Consumer Survey Results - Dennis Madden & Rodger Bland

7am - 5pm Attendee Registration

8am - 9:30am Reference Voltage Test Tips You Should Know - Dan Marinucci
9:45am - 11:15am Mercedes “7G-DCT” 7 Speed Dual Clutch Transmission - Mike Souza
11:30am - 1pm Evaluating Rebuild Options When Time is Money - Randall Schroeder
Thursday 2pm - 3:30pm
3:45pm - 5:15pm
GM’s 10L90 vs Ford’s 10R80 - Robert Bateman
Diagnosing Intermittent Electrical Issues - Steve Garrett
November 1 5:30pm - 7pm Friction 101 - Chris Horbach
9am - 4pm Focus on the Solutions, Not the Problems - MaryAnn Croce
By the Numbers-Forwards & Backwards - Mario Jauregui & Thom Tschetter
Going Paperless Transformed My Business - John Braconnier & Thom Tschetter

8am - 5pm Attendee Registration


8am - 9:30am Tips and Tricks from the Builder’s Bench 2018 - John Parmenter
10am - 11:30am ZF’s Mechatronic - Dirk Fuchs
Friday 8am - 12pm Building a Winning Culture: Bring Out the Best In Your Best - Danny Sanchez
November 2 Don’t Just Sit There-Do Something! - Maylan Newton
12pm - 2pm ATRA Luncheon - sponsored by Raybestos
2pm - 7pm Trade Show Open
4pm - 6pm ATRA Chapter President’s Meeting Full Seminar
7pm - 9pm Transtar Cocktail Reception
Descriptions
online!
8am - 5pm Attendee Registration
9
1 8am - 9:30am Oxygen Sensors and Fuel Trims - Scott Shotton
8am - 9:30am Honda/Acura Transmission-Past, Present & Future - Sean Boyle
9am - 11am STAND OUT! Differentiate or Disappear - Larry Mersereau

Saturday 11am - 4pm Trade Show Open

November 3 3pm - 5pm MAF Sensors and Fuel Trims - Eric Ziegler
3pm - 5pm Making the Most of Your Diagnostic Equipment with Everyday Failures - Reese Blalock

3pm - 5pm They Just Don’t Understand! Getting Through Without Giving Up, or Giving In - Ron Hurst

3pm - 4pm ATRA Longtimer’s Meeting


5pm - 7pm ATRA Reception

www.powertrainexpo.com
ad template.indd 1 4/27/18 9:30 AM
Registration Options
TRADE SHOW TECHNICAL MANAGEMENT COMPLETE
PASS CONFERENCE CONFERENCE CONFERENCE
Friday-Saturday Wed. - Saturday Wed. - Saturday Wed. - Saturday
(Nov. 2 - 3) (Oct. 31 - Nov. 3) (Oct. 31 - Nov. 3) (Oct. 31 - Nov. 3)

Access to Technical Seminars


Access to Management Seminars
Expo Tech Manual
Expo Tech Program Download
Expo Management worksheets
with leather binder
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Coffee Breaks
Friday Luncheon
Friday & Saturday Cocktail Receptions
Friday & Saturday Trade Show
Audio recordings of both the
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AS LOW AS AS LOW AS AS LOW AS AS LOW AS
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CAN BE AS LOW AS*
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AUGUST $198 $198 $223
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TECHNICAL MANAGEMENT COMPLETE
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Call ATRA at (800) 428-8489 for details!
*Chart shows payments for 1 Registration at the Advanced Member price.
ATRA Payment Plan available only on Conference ticket purchases.

October 31 - November 3, 2018

ad template.indd 1 4/27/18 9:31 AM


Registration Form
October 31 - November 3, 2018 • Las Vegas, NV
Company Name ATRA Account Number

Contact Person: (will receive all correspondence)

Address

City State Zip

Country Email Address

Area Code Phone No. Fax No.

( ) ( )
TO REGISTER: Call toll free 1-800-428-8489 or FAX this completed form to 805-988-6761
Badges will be issued from this list. Use a separate sheet for additional registrations. * CONFERENCES ADDITIONAL
(Includes Luncheon & Trade Show)
PLEASE PRINT CLEARLY TICKETS
TITLE: Owner Manager Complete Trade Show Lunch &
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Rebuilder Diagnostician
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TITLE: Owner Manager
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Other
NAME _______________________________________________________________________________

Discount for current ATRA Members only.


Join or renew today and enjoy the member discount right away!
Advanced Purchase Standard Pricing
Before Aug. 10th Aug. 11th - Oct. 5th ALL
REGISTRATION FEES Qty Member Non Mem Member Non Mem ON-SITE SUBTOTAL

Complete Conference Registrant* _____ $ 445 $ 545 $ 545 $ 645 $ 745 $____________
Technical or Management Conference* _____ 395 495 495 595 695 $____________
Trade Show Only _____ 30 30 30 30 40 $____________
Extra Luncheon Ticket - Includes Trade Show Pass _____ 50 60 50 60 75 $____________
(Included with Complete, Tech & Management Conferences)

*Conference Registrants may receive Trade Show Passes for spouse and/or TOTAL $____________
children by contacting ATRA Registration at 1-800-428-8489.
All cancellation requests made
after 10/1/2018 are subject to a
I do not wish to receive any advertising or promotional material from Exhibitors. $50 cancellation fee.

PAYMENT INFORMATION
* Check enclosed payable and mail to: ATRA, 2400 Latigo Avenue, Oxnard, CA 93030 Check # ______________
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ad template.indd 1 4/27/18 9:31 AM


POWER INDUSTRY NEWS
GEARS does not endorse new products but makes this new information available
POWERTRAIN INDUSTRY NEWS to readers. If you have a new product, please email the press release information
with applicable digital photo or drawing to apena@atra.com or send by mail to
GEARS, 2400 Latigo Avenue, Oxnard, CA 93030.

Sonnax Joins Marmon New 5R110 Dana Introduces


Via Asset Sale High Performance Solenoids Drivetrain Upgrades for
from MTS Diesel Performance Jeep® Wrangler JL

Dana Incorporated has introduced


Steve Boyer, Sonnax President (left) MTS Diesel Performance designed a new line of aftermarket Dana axles
and Tommy Harmon, CEO (right). and manufactures the EPC and Direct and Spicer ® drivetrain components
Sonnax Industries, Inc. is pleased Solenoid for the 5R110. for the Jeep Wrangler JL. The line of
to announce the sale of its assets to a The EPC Solenoid (Part# 136431A- drivetrain upgrades includes Ultimate
newly-created subsidiary of Marmon S2) is designed to increase all Dana 60™ front and rear axles, Spicer
Holdings, Inc., a Berkshire Hathaway line pressure of the transmission. Performance nodular iron differential
company. The new company will Better clutch apply, better clutch covers, chromoly axle shafts, bearing
operate as Sonnax Transmission holding power, better converter lockup. kits, and expanded ratio gears.
Company. Terms of the acquisition The Direct Solenoid (Part# For the serious off-roader, the Dana
weren’t disclosed. 136422A-S2) works in conjunction aftermarket upgrades include heavy-
As an employee-owned company, with the EPC Solenoid to duty chromoly axle shaft replacements
the sale was overwhelmingly approved increase apply and holding for the stock units, and a range of
by vote of Sonnax employees. Steve pressure on the Direct Clutches, AdvanTEK® performance ring and
Boyer becomes president of Sonnax addressing the number 1 failure of the pinion gears so owners can select
Transmission, and will work closely 5R110. MTS recommends replacing their optimum ratio. For maximum
with Sonnax Industries CEO Tommy both solenoids. performance, owners can upgrade the
Harmon to ensure a smooth transition These solenoids are designed standard Dana axles with the Ultimate
into Marmon. for Increased Horsepower Vehicles! Dana 60™ front and rear axles.
“Joining Marmon affords Sonnax and are not Compatible with Spartan The Ultimate Dana 60™ axles are
employees the support and stability of Tuners. bolt-in replacement upgrades for front
a very successful global organization For more information call (800) and rear axles on the Jeep Wrangler
while maintaining its homegrown, 731-4510 or visit mts-diesel.com. JL. They are available in 3.73, 4.10,
entrepreneurial feel,” Harmon said. 4.88, and 5.38 ratios and come with an
“Above all, this expands what we can BMW Transfer Case Eaton® E-Locker. The axles feature:
deliver to our customers, so our future Clutches from Alto • 35-spline, nickel chromoly steel axle
is bright.” shafts designed for higher torque,
Marmon Holdings includes about larger tires, and off-road punishment
175 independent manufacturing and • A greatly enhanced carrier with Spicer
service businesses with facilities in 23 performance ring and pinion gearing
countries and total revenues exceeding • massive SPL® 70 u-joints, exclusive
$7.7 billion in 2017. to Dana
Sonnax Transmission joins • full-float design for greater load-
Marmon’s automotive aftermarket Alto Products Corp now offers a carrying capacity
group, whose businesses are well known friction and steel clutch for the BMW • upgraded, heavy-duty brakes with
for providing innovative engineered ATC300, ATC400, ATC500, and plug-and-play antilock braking
solutions for aftermarket installers. ATC700 transfer cases. system.
Founded in 1978, Sonnax Industries These clutches are available “Dana has been the OE supplier
is an award-winning industry leader individually as Alto part numbers of axles to Jeep for over 75 years,”
in the design, manufacture, and 138732-160(friction) and 138733- said Cirulis. “With that heritage, no
distribution of the highest quality 120(steel). They’re both in stock and one knows the Jeep drivetrain better
products to the automotive aftermarket, ready for immediate delivery. than Dana. We want to be first when it
commercial vehicle industries, and For more information on these new comes to ‘what’s next’ for Wrangler JL
industrial sectors using drivetrain BMW clutches and other products from aftermarket parts.”
technology. Alto, visit their catalog at www.altousa. Visit SpicerParts.com/Jeep for more
For more, visit www.sonnax.com. com. information.
48 GEARS May 2018

1PINS 0518.indd 48 4/27/2018 08:44:06


Performance Automatic MAHLE Service Solutions New 6F35 Solenoids
Introduces New 6R80 Introduces ShopPRO CAJ-25 from VTP South
Street Smart Systems Commercial Axle Jack Transmission Parts
MAHLE
Service Solutions
has introduced the
ShopPRO CAJ-25,
a 25-ton commercial
vehicle axle jack
that is one of
the most reliable
and long-lasting
jacks of its type.
MAHLE recently VTP South Transmission Parts
partnered with Gray carries the full line of late version 6F35
Manufacturing to solenoids (part numbers 118971A and
Performance Automatic now offers offer ShopPRO, a full 118973A). When replacing a solenoid,
6R80 Street Smart Systems for nearly line of the highest the replacement solenoid must have a
any Ford engine made. Enjoy the quality hydraulic and matching banding number in order for
acceleration of a 4.17:1 first gear and pneumatic equipment the transmission to shift properly. The
a final drive ratio of 0.69:1 for the for the commercial new design solenoids are identified by
ultimate in all purpose driveability. vehicle market. the white plastic on the connector side.
Whether you have a Ford The CAJ-25 offers 50,000 lbs. of For more information visit
performance crate engine or something capacity, creating incredible flexibility. vtpsouth.com or call (800) 873-9770.
of your own design, they have you The compact field-ready design and low
covered, ranging from 2.0 Eco Boost to starting height of 8” makes the CAJ-25 Joseph Larocca Joins
572 CI big block Ford. This overdrive ideal for shop use or road service work. Stellar Automotive
transmission is built with performance It features a long handle design for hard- Joseph A.
in mind, with a new street strip valve to-engage vehicles and large rubber Larocca is the
body and lead frame, solenoids, and wheels for easy movement. newest addition
performance clutches and steels to The CAJ-25 incorporates an air- to the Stellar
handle the most demanding driver. driven motor that powers the hydraulic Automotive
Coupled with our custom-built, system, eliminating the manual Group. Joining
engine-specific torque converter and pumping process. It also includes a the team in
transmission controller and wiring patent-pending feature which allows March of this
harness, you’re well on your way to the user to reset the ram to the year, he brings
making your car, truck, or street rod minimum starting height without the a wealth of
a contemporary machine capable of need for an air hose connection — an industry knowledge to the table.
handling all open roads ahead of you. industry first. Hailing from Akron, Ohio, Joe
All adapters and hardware to mate to In addition, the CAJ-25 integrates began his career at Tristar International
each application are included. Black Hard Coating ™ ; an anti- in Tallmadge, Ohio as their warehouse
Backed by a 2-year warranty, you corrosive lifetime coating that protects manager, where he coordinated
can rest assured these Street Smart the threaded ram adjustment from the and supervised shipment records,
Systems won’t leave you stranded or elements, providing a long-lasting warehouse layout/design, daily
disappointed: and reliable service life. The unit has operations, and product management.
PASS68100 multiple starting heights, with the acme During his 15-year stay at Tristar,
6R80 6-Speed Modular threaded screw extension and welded Joe was sent to Saudi Arabia on a
PASS68101 steel frame construction, to create a four-month assignment to set up a
6R80 6-Speed 3.5 Eco Boost versatile and reliable jack. warehouse and to coordinate operations
PASS68102 It’s modular in design, allowing for an additional plant.
6R80 6 Speed Small Block Ford users to maintain the jack by purchasing Taking what he learned at
PASS68103 replacement parts, eliminating the need Tristar, Joe applied this knowledge
2011-and-up Coyote for a full replacement. This provides as a transmission rebuilder, which
PASS68105 additional customer value, less greatly broadened his awareness
2.0/2.3 Eco Boost downtime, and a low cost of ownership and understanding of both hard and
PASS68106 over the lifetime of the product. soft parts. His rebuilding experience
Big Block Ford Visit www.servicesolutions.mahle. ultimately catapulted him to Dexol
Visit www.performanceautomatic. com/en/products/shoppro-jacks-and- Industries Inc., an international
com for more information, lifting for more information. exporter based out of Akron, Ohio.
GEARS May 2018 49

1PINS 0518.indd 49 4/27/2018 08:44:08


POWER INDUSTRY NEWS
Over his 15-year tenure at Dexol, Joe After Piraino retired as a shop MAX* FLEXVOLT® 12.0Ah
transitioned from warehouse manager owner, he spent the next 16 years Battery (DCB612), but it also offers
to operations manager, handling cost selflessly helping hundreds of shop multiplatform versatility for use with
analysis in day-to-day warehousing owners reach their goals and live 12V MAX* and 20V MAX* DEWALT
coordination, supply chain logistics, happier lives as an Elite Business batteries.
and purchasing. Development Coach. Including through-hole wall
Joe was looking to leverage his “We created this award for people mounts, a cord wrap, and transport
30+ years of industry experience by exactly like Jim Piraino, who’ve put handles, the Fast Charger can be
taking on the mixed challenge of parts helping others ahead of themselves at conveniently carried from truck to
and now lubricants, which led him to every opportunity, and who’ve created tool crib. In addition, the 4-Port
Stellar Automotive and International a legacy that could never be forgotten Fast Charger is Tool Connect™ Tag
Lubricants. We can’t wait to give him in our industry,” said Bob Cooper, Ready™, providing a flat surface
a run for his money; his extensive president of Elite. where the Tag (sold separately) can be
capabilities will be leveraged in “Jim changes every life he comes attached.
cost analysis, warehousing, new into contact with for the better, which For more information, visit www.
item development, and inventory is why it’s such an honor to call him dewalt.com or follow DEWALT on
management. a friend, and to give him this much- Facebook, Twitter, Instagram, and
Welcome aboard Joe! deserved award.” LinkedIn.
Visit Elite at www.EliteWorldwide.
Elite Gives First com. Dow Performance Silicones
Legacy Award to Former Debuts Antisqueak Additive
Coach Jim Piraino DEWALT Expands Battery at CHINAPLAS 2018
and Charger Offerings

DEWALT announces the continued


expansion of the FLEXVOLT®
System with the dual-voltage 20V/60V
MAX* FLEXVOLT® 12.0Ah Battery
(DCB612). In addition, DEWALT Dow Performance Silicones, a
Elite has announced that Jim announces the new 4-Port Fast Charger global business unit of DowDuPont
Piraino, a past shop owner of 33 (DCB104), which simultaneously Specialty Products Division, is
years and Elite Business Development charges four FLEXVOLT® 12.0Ah launching at CHINAPLAS 2018
Coach of 16 years, has been named the Batteries (sold separately) in 120 (in DuPont’s stand #7.2D61) DOW
company’s first recipient of the Legacy minutes. By combining long runtime CORNING™ HMB-1903 Masterbatch,
Award. with fast charge time, DEWALT a unique, new silicone-based additive
Elite saw the need for the Legacy reduces downtime on the jobsite. technology developed to eliminate
Award to give recognition to leaders The 20V/60V MAX* squeaking in automotive interior
who’ve elevated the auto repair industry FLEXVOLT® 12.0Ah Battery components.
through an unwavering commitment (DCB612) is optimized for use in new This new, patented antisqueak
to ethics and professionalism, and and existing DEWALT tools designed additive immediately and permanently
through selfless contributions to other for high-power applications. These reduces coefficient of friction (COF) in
shop owners. tools include the new 2100 Max Watts polycarbonate/acrylonitrile-butadiene-
The company says there could be Out (MWO) 9 in. 60V MAX* Cut-Off styrene (PC/ABS) parts to avoid noise
no better choice for the first recipient Saw (DCS690) as well as the existing in the vehicle cabin.
of this award, as Jim Piraino spent 2400 MWO 60V MAX* 7-1/4 in. Visit www.dow.com/automotive to
33 years running an award winning Worm Drive Style Saw (DCS577), the learn more.
shop, while giving back to the industry 1700 MWO 60V MAX* 4.5 in. to 6
through his involvement (president in. Grinder (DCG414), and the 2100
and board member of ASCCA Ventura MWO 120V MAX* 12 in. Double
Chapter, and ASA President’s Club Bevel Compound Sliding Miter Saw
member, for example), and giving back (DHS790). DEWALT FLEXVOLT®
to his community through his shop’s batteries are also backward-compatible
contributions to countless charities with most DEWALT 20V MAX* tools.
and participation in several community The 4-Port Fast Charger (DCB104)
organizations. not only charges the new 20V/60V
50 GEARS May 2018

1PINS 0518.indd 50 4/27/2018 08:44:09


SHOPPER CLASSIFIED ADS
GEARS Shopper advertising costs $325.00 for a one time insertion ad, (2 1/4 X 3) 2.25 X 3. Larger ads can be placed
elsewhere in the magazine and are charged at comparable rates. Check or money order must accompany all orders.
For information on Shopper advertising in GEARS, contact GEARS, 2400 Latigo Avenue, Oxnard, CA 93030, or call
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SHOPPER CLASSIFIED ADS
GEARS Shopper advertising costs $325.00 for a one time insertion ad, (2 1/4 X 3) 2.25 X 3. Larger ads can be placed
elsewhere in the magazine and are charged at comparable rates. Check or money order must accompany all orders.
For information on Shopper advertising in GEARS, contact GEARS, 2400 Latigo Avenue, Oxnard, CA 93030, or call
(805) 604-2000.

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ATRA Webinars are presented every two


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HOW TO PARTICIPATE:
Login at http://members.atra.com and
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you need to join the webinar.

This and other technical webinars *Free for everyone on the


 Pushes 18,000 lbs up a 5% grade are made possible by; day of the webinar. ATRA
 Safe for use on plastic bumpers Members have access to all
pre-recorded webinars. See
 Variable Speed – Soft Touch Control
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52 GEARS May 2018

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GEARS May 2018 53

1shoppers0518.indd 53 4/30/18 9:17 AM


SHOPPER CLASSIFIED May 2018
GEARS classified advertising cost $95.00 for up to 50 words for a one time insertion. ATRA members are eligible to receive up to three (3) FREE classified
advertisements in GEARS annually (per 10 issues). Members wishing to place ads once their three FREE ads have been placed may do so at the cost listed
above. Ads exceeding the maximum word count will cost $1.50 for each additional word (not including phone number and address).

is seeking highly motivated talent to


operate a 45 year business. We specialize
in transmissions. Must have a superior
The leader in remanufactured valve bodies
skill set with a winning attitude. Benefits,
Stock Options & Health Insurance. Email
EXPLORE
our full line of high-precision
FULL-FEATURED 48RE A CONVERSION THAT MIRRORS
OEM 48RE TV AND MAINLINE PRESSURE CURVES
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ATRA Mbr
TORQUE CONVERTER
rebuilding equipment.
FULL-FEATURED HELP WANTED: West Central
DODGE 48RE Florida Transmission Shop seeking
highly motivated Electrical Diagnostic
CONVERTED Transmission Technician - Must have
100%
VERIFIE
D
VALVE BODY knowledge in re-flashing - Wiring diagrams
- R & R capabilities - Must have own tools
RETAINS FACTORY 48RE COMPUTER - Minimum 5 years transmission experience
CONTROL ENGINE BRAKING & TCC OPERATION - No weekends – Pay dependent upon
VALVEBODYPROS.COM 408-287-4500 experience - Excellent benefits - Email
www.SuperFlow.com/gears | 1.888.442.5546
resume to brktrans@yahoo.com or call
Chris at (352) 796-6544. ATRA Mbr

BUSINESS FOR SALE: Ville Platte, BUSINESS FOR SALE: Own a piece of HELP WANTED: San Diego's largest,
Louisiana – Established reputable paradise. After 20 years in business I want longest running independently owned
business featured in October 2016 GEARS to retire. Paradise transmission has been transmission repair specialist is looking
magazine. Owner must retire for health an ATRA member and an NAPA autocare for qualified diagnosticians and sales
reasons. 2 inside bays with 1 outside truck shop for 20 years with a great reputation. managers. With 3 locations you'll have
lift, Snap-On equipment, too much to list. Large 27,000 truck lift 3 twin post lifts plenty of support and opportunities for
Also has an apartment in shop with full and 2 portable lifts, plus lots of shop growth. Competitive pay, state of the art
kitchen. Contact Alan: (337) 363-4897. equipment. The Florida Keys is the fishing facilities, plenty of reliable professionals
ATRA Mbr and diving capital of the world. Call Bob to call your teammates and sunshine all
(305) 495-0461. ATRA Mbr year round. Call: (626) 863-4958 or email:
BUSINESS FOR SALE: Amarillo, Texas chadmferrell@gmail.com. ATRA Mbr
– Established and reputable transmission EQUIPMENT FOR SALE: ATI Converter
shop for over 20 plus years, 60X70 sq. ft. Welder, ATI balancer, water tank, Warner- HELP WANTED: Position opening –
shop with 20X30 sq. ft. add on build room, Swasey #5 cut open lathe, ACER 1740G Automatic Transmission Rebuilder.
4 semi truck trailers with parts, 5 lifts, 1 machine lathe, many 8”, 9” and 10” cores Domestic/Foreign, disassemble, inspect:
large-30,000 lbs. outside lift, Chassis dyno. for performance converters. $35,000., Can find the point of failure, reassemble
Too much equipment to list. Contact Teresa send pictures, Call: (217) 622-4128. transmission, etc. R&R: remove and
(806) 372-2210. ATRA Mbr reinstall transmission, diagnosis
WANTED: 1965-1986 Ford C4/C5 valve transmission, technical issues, necessary
BUSINESS FOR SALE: Pennsylvania bodies. Must be non rusted/rebuildable repairs, transmission services. This is
– area’s only transmission shop, 24 year units. Any quantities accepted, will pay up a part/full time position with competitive
old successful business great reputation. to $50.00 per unit. Contact Performance compensation. Please contact Christina
Business equipment and inventory; lifts: Automatic for details. (240) 439-4650 at (925) 228-9000 or email: macyauto@
flywheel grinder; parts washer; waste oil 8-5 EST M-F or email: edrozzelle@ att.net. ATRA Mbr
heater; office equipment and software. performanceautomatic.com.
Located near Allegheny National Forest. HELP WANTED: TransGo is looking to fill
Excellent hunting, fishing, hiking, boating. HELP WANTED: $5000 Sign on Bonus for a Research and Development Engineering
Lease available on building, turnkey qualified candidates - Career Opportunity in Associate position. The qualified candidate
operation. Priced to sell. Owner wishes sunny Clearwater Florida. Family business, must be willing to relocate to the greater Los
to retire. Email PaTrannyShop@gmail.com offers sign on bonus for an ATRA Certified Angeles area. Please email your resume to
(814) 406-9440. ATRA Mbr Builder, R&R Driveability Technician Employment@Transgo.com. ATRA Mbr
& Manager to work for busy spacious
6000 sq. ft. shop. Alltech Transmission’s

54 GEARS May 2018

1classfd0518.indd 54 4/30/18 9:16 AM


Don't Miss the ATRA SEMINAR Near You!

ATRA TECHNICAL SEMINARS


5/5 - Concord, CA 6/2 - Vancouver, BC 6/2 - Council Bluffs, IA 800.428.8489
8/4 - San Antonio, TX 8/11 - Atlanta, GA 8/18 - Anaheim, CA
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MEMBERS.ATRA.COM
8/25 - Portland, OR 8/25 - Tulsa, OK 9/8 - Billings, MT

ATRA'S POWERTRAIN EXPO 2018 • OCT. 31ST - NOV. 3RD


HELP WANTED: Hard Parts Product are now open in multiple locations in the HELP WANTED: NATIONAL
Manager. International manufacturer seeks U.S. We’re looking for experienced and EMPLOYMENT HEADQUARTERS FOR
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transmission and a transmission shop, we us toll free at: (888) 859-0994.
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Name _____________________________________ Phone _______________________________


Address______________________________ City ________________ State ______ Zip __________
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U.S. $30 ~ Canada $45 ~ Other Areas $65 — Please enclose check or money order in U.S. funds and send to:
GEARS • 2400 LATIGO AVENUE • OXNARD, CALIFORNIA 93030, or call: (805)604-2000

GEARS May 2018 55

1classfd0518.indd 55 4/30/18 9:16 AM


ADVERTISERS
NamePage NamePage

ATRA Powertrain Expo���������������������������������������������������������������44-47 Precision International��������������������������������������������������������������������� 27


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ATRA Seminars��������������������������������������������������������������������������38-39 Raybestos Powertrain��������������������������������������������������������������������� 17


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Dura-Bond Bearing Company��������������������������������������������������������� 35 NATPRO - National Transmission Products�������������������������������� OBC


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ETE Reman��������������������������������������������������������������������������������������� 3 Sonnax Transmission Company��������������������������������������������������� IFC


www.etereman.com www.sonnax.com

Ford Customer Service Division������������������������������������������������������ 23 StillClean����������������������������������������������������������������������������������������� 25


www.fordparts.com www.stillclean.com

GearSpeed........................................................................................7 Superior Transmission Parts����������������������������������������������������������� 19


www.gearspeedpartsstore.com www.superiortransmission.com

Jasper Engines & Transmissions�������������������������������������������������� IBC Sussex Auto Parts, Ltd. .����������������������������������������������������������������� 33
www.jasperengines.com www.sussexautos.co.uk

LUBEGARD®, A Stellar Automotive Group Company��������������������� 31 Transmission Specialties����������������������������������������������������������������� 29


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MTS Midwest Transmission Supply������������������������������������������������ 33 Transtar Industries, Inc. ������������������������������������������������������������������ 11


www.midwesttransmission.com www.transtar1.com

Precision European, Inc. ���������������������������������������������������������������� 55 Whatever It Takes Transmission Parts, Inc. ����������������������������������� 15
www.PEIus.com www.wittrans.com

ATRA Supplier Members


Reserve your free table top display for the
2018

ATRA 2018 technical seminar series today!


Call (805) 604-2018

See ATRA Seminar


Schedule information at:
members.atra.com
Also see pages 38 and 39.

56 GEARS May 2018

listo 0518.indd 56 4/27/2018 08:26:29


Ads_May2018.indd 502 4/27/2018 08:56:19
Continuing to Invest and Grow in the West!

OUR JOB is to make


YOUR JOB easier.
• Best Fill Rate in the Industry
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CONCORD, CALIFORNIA ONTARIO, CALIFORNIA SAN DIEGO, CALIFORNIA PHOENIX, ARIZONA


145 Mason Cir # B 1927 E. Cedar Street 675 Gateway Center Drive, Suite B 1450 N 26th Ave
Concord, CA 94520 Ontario, CA 91761 San Diego, CA 92102 Phoenix, AZ 85009
Phone: (925) 798-8504 Phone: (909) 443-5920 Phone: (619) 281-6600 Phone: (602) 415-9509

LOS ANGELES, CALIFORNIA SACRAMENTO, CALIFORNIA LAS VEGAS, NEVADA SEATTLE, WASHINGTON
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Phone: (702) 247-4150

©2017 National Transmission Products, LLC. All rights reserved. natpronet.com

Ads_May2018.indd 504 4/27/2018 08:56:21

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