BRSM Form 009 Qms Ipp

BRSM
Systems:QMS ISO 9001 (2008)
AssessmentReport/Checklist
Form 009

CLIENT‐ORGANIZATION (NAME): Ifa Pazhouhesh Pars (IFAP)
PHYSICAL LOCATION(s): No.24, Sixth St , Asad‐Abadí Ave. Tehran,Iran.
Stage II Audit Date(s): 07 April 2016
Stage I Audit Date(s): 17 April 2016
NAICS (or NACE) CODE 46.69
ISO 9001 EXCLUSIONS: 7-3,7-6, 7-5-2, 7-5-4, 7.6

Assessment objectives: Attesting that the requirements of ISO 9001
have been met in client’s system to protect
consumers and meet legal requirements

ASSESSMENT TEAM INFORMATION
Assessment Team Leader, ATL Bijan Rajabi

Note: Adjusting the language within this form to the type of activity and nature of the organization is acceptable.
REFERENCE, AS
This Clause
APPLICABLE1
Has been
REFERENCE CRITERIA FOR GUIDANCE TO FOLLOW UPS – PLEASE WRITE ANNOTATION OR X TO INDICATE SPECIAL Verified,
Reference Clause ATTENTION WILL BE REQUIRE please Tick
mark √

We pursuit to assure that client‐organization adheres to the protection of communities and consumers. This is to
1 follow the intent to the substitution of the word “identify” to the word “determine” as part of the importance to
the processes being capable of achieving desired outputs (including consumer’s well‐being).
Procurement of Electrical and/or Rotating Equipment
2 Scope of activities (in main cases rotating equipments are electrical and in some cases their sources are
gasoline or manpower)
BRSM requires that the organization’s legal obligations and regulatory
3 Legal status √
are met as part of granting certification.
4 Quality Management System
General
Requirements –
Theorganization has implemented quality management systems5
4.1 What is the √
month, all required procedures have been designed
implementation /
transition date?
Based on the audit in stage I, organization has developed procedure for
Documentation controlling the documents and records.documents and records of the
4.2 Requirements QMS system are under control by Document and records Procedure for √
(includes records) all documents a version has been defined and for forms procedure and
work instructions a coding system has been defined.
Organization has developed the quality manual; the clause 7.3, 7.5.2,
4.2.2 Quality Manual 7.5.4, 7.6 has been excluded. Quality manual has been approved by √
Restaurant manager
Control documents and control record Procedure is established. The
method of developing, approving and obsoleting the documents has
Control of
4.2.3 been defined. The method code assignment to documents and records √
Documents
has been identified. Master list (F1) including determining documents
distribution was observed. F2 Record retention has been determined in
this procedure .they back up on hard disk base on defined instruction.
Such as tender retention is 10 years after end of contract (in case
tender is successful) and 5 years after tender (in case of un‐successful
tender)
Control of
Tender documents shall keep on administration department.
4.2.4 Records – Are √
Accounting back up plan is:
records…
Daily on same PC
Weekly on server
Monthly on hard disk

FORM‐009_V4_QMS Issued: July 9, 2003 Revised: March 2013 Page 2 of 9
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

Management has committed to provide all needed resources
Organization Chart objectives policy.
Management The policy includes expanding Market
5 √
Commitment Increase of satisfaction through versatility of service
Manager is also committed to provide resources , human resources and
training ,
Customer Focus –
5.2 (may relate to In clauses 7.2.1 and 8.2.1 customer Focused is explained in detail. √
7.2.1 and 8.2.1)
Quality Policies with the contexts such as the commitment to quality is
constant concern, Increase of satisfaction through versatility of service
5.3 Quality Policy √
Manager is also committed to provide resources , human resources and
training and infrastructure
Quality objectives are determined and monitored in internal audit and
Planning ;5.4.1 management review meetings; objectives for current year has been
Quality determined such as:
Objectives/5.4.2 Increasing quantity of successful tenders (10 percent) before end of
5.4 √
quality 1395 (one year).
management Increasing of profit (10 percent) before end of 1395 (one year).
system planning

5.5
Job description (F15)and organization Chart is define properly. CEO has
approved Organizational Chart and responsibility and authority
Responsibility, documents.
5.5.1 √
Authority The job description of the R&D Manager and M.R observed. The
Responsibilities are in Consistence with Job description and Authorities.

Management CEO has appointed Mr Amir Karimi Sahari as Management
5.5.2 √
Representative Representative by official letter on Dec 2015
Internal Internal communication is Done through telephones. MS outlook
5.5.3 √
Communication Verbal communication and face to face contacts
5.6 Management review
REFERENCE, AS
This Clause
APPLICABLE1
Has been
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Management reviews done every 6 month,
5.6.1 General The last management review meeting was conducted March, 2016.all √
inputs are covered. Minute of the meeting was observed.
All Inputs have been discussed. At the meeting such as results of audits;
customer feedback; process performance and product conformance
status of corrective and preventive actions;
5.6.2 Review Inputs √
follow‐up action from earlier management reviews;
changes that could affect the QMS,
recommendations for improvement
Some outputs are as follows
5.6.3 Review Output Implanting SWOT Analysis for 1396 (next solar year) objectives. √
Adapting ISO 9001:2015 Version,
6 Resource Management
6.1 Refer to 6.2 ,6.3, 7.4 ,8.2.1

6.2 Human Resources
They have determined job description for all job positions defined in
6.2.1 General organization chart. For each job position, they have determined
required qualifications, authorities and infrastructures.
Training procedure:
.the training plan F11 was observed.
Competence, They service training Plan for new personnel.
P-11
6.2.2 Awareness and In second six half of 1394(Sep2015 to March2016) , (requirements ISO AR
Training 9001),( commercial rights )conducted
For requirements Of QMS the score of M.R was 95%.
Training effectiveness evaluation process has not done
Infrastructure is decent and Meet the needs of the organization.
6.3 Infrastructure √
IT department ensure quality of PC’s and internet.
Work
6.4 Work environment is tidy and clean. Effective for the scope. √
Environment
REFERENCE, AS
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APPLICABLE1
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7 Product Realization
Planning and project control procedures were checked. After winning
the tender and the signing of the contract. Project Manager prepares
Planning of need information in coordination with the project planner and client to
7.1 Product provide basic issues related to entering the phase1 of project. √
Realization Records of supply of Rotor complete assembly P/N SA05223059‐
‐TERMINAL BOX.MAIN‐ CFR SHARGE TO ASSALUYER for National Iranian
Gas Company were observed
They customer the considered this items in their Contract and
Determination of attachments. Such as delivery time. Delivery place, Technical
Requirements requirements.
7.2.1 √
Related to the Contract and technical requirements for Rotor complete assembly P/N
Product SA05223059 on Oct 2015 were observed.

7.2 Customer‐Related Processes
Review of Feasibility Study of the project is done Supply and tender procedure: P-
Requirements 13.for Rotor complete assembly P/N SA05223059 for National Iranian
7.2.2 √
Related to the Gas Company were observed.
Product
Communication with customers is done base on telephone and email.
Records and letter of communication with National Iranian Gas
Customer
7.2.3 Company on Nov and Dec 2015 √
Communication
were observed
7.3 Design and Development excluded
Design and
7.3.1 Development ‐‐ N/A
Planning
7.3.2 D & D Inputs ‐‐‐ N/A
7.3.3 D & D Outputs ‐‐‐ N/A
D & D
7.3.4 ‐‐‐ N/A
Reviewing
REFERENCE, AS
This Clause
APPLICABLE1
Has been
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7.3.5 Verification ‐‐‐ N/A
Control of (D & D)
7.3.6 ‐‐‐ N/A
Changes
Control of (D & D)
7.3.7 ‐‐‐ N/A
Changes
7.4 Purchasing
Purchasing The approved supplier list and suppliers were checked.
7.4.1 √
Process
Purchasing Supplier evaluation form (F10), has been designed base on factors such:
7.4.2 market prices , quality, √
Information
Suppler evaluation for
Shenzhen Telemax Technology Co. Limited and Keifo Machinery &
Electronics Co. were checked.

Purchasing procedure is established.
Record of purchase No 18 Forms (F12) For Rotor complete assembly
P/N SA05223059 on Nov 2015 was observed. Performa and Technical
Verification of Specifications Manual which was received from supplier were observed.
7.4.3 Delivery time 50 days √
Purchases
Place of delivery: Assaluyeh Port
Date 22/Dec/2016
Equipment Delivered timely. Control is done according to DATA SHEET
ITEMS specifications. Mr. Mousavi. Singed the inspection forms.

7.5 Production and Service Provision
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

Purchasing in done accordance with the planned schedule client
project's implementation schedule.
Purchased must done in time.
Control of No delays have been reported on the purchase.
7.5.1 Production and √
Service Provision Clearance instructions are developed .after clearance Company control
equipment in client site base on technical manual and date sheets.
Record of purchase No 18 Forms
Place of delivery: Assaluyeh Port
Date 22/Dec/2016
Equipment Delivered timely. Control is done according to DATA SHEET
ITEMS specifications. Mr. Mousavi. Singed the inspection forms.

Validation of
Processes for
7.5.2

Production and
Service Provision
Identification and Each Client and Order has unique Code ,The Code of Iranian National
7.5.3 √
Traceability Gas Company Traceability code is IGI025‐18
Customer
7.5.4 exclude √
Property
They product from port to clients site so the there is no storage, just for
Preservation of
7.5.5 Office items there is small storage, which s list of items and quantity of √
Product
the is prepared
Control of
Monitoring and
7.6 Exclude. √
Measuring
Devices
8 Measurement, Analysis and Improvement
8.1 General
8.2 Monitoring and Measuring
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

The organization has established Customer satisfaction forms ,after
each project they asked the customer to fill out this forms ,they collect
and analysis this Questioners. There was total 5 forms, average 86,
objective is 80.
Customer Least item is control project (75%) corrective action E12, corrective
8.2.1 √
satisfaction action is training course for all personnel in contact with customers with
subject “customer focus” which has held on 12 and 19 February for all
personnel, effectiveness will measured on end of april.
the Forms of Iran national gas on Feb 2016 and South Pars Gas Complex
on Jan 2016 where observed.
Last Internal Audit on Feb 2016 impartial personnel
Two non‐conformity were discovered in internal Audit.
1‐ evaluation of supplier was not complete
8.2.2 Internal Audits √
2‐ Data analysis was none base on the procedure.
Appropriate corrective action, correction and rout cause were
considered.
Monitoring and The process measurements are under control by process indices where
8.2.3 Measurement the results of process measures are shown in data analysis table and if √
Process the criteria is not met , corrective action is considered
Monitoring and
Refer to 7.2.1 and 7.2.2
8.2.4 Measurement of √

Product
Control of Non‐
8.3 Conforming No‐ non‐conforming was detected during past year. √
Product
According to the Data Analysis & Process Monitoring Procedure they
have developed a from for processes criteriathe record of data analysis
and process monitoring was observed for examplecustomer satisfaction
8.4 Analysis of Data √

average of 90% and criteria of 80%, supplier evaluation average of
82.5% and criteria of 85%, delay in delivery 0and criteria of 15 days in
0%
8.5 Improvement
Continual They considered feed backs and done marketing research and R&D to
8.5.1 √
Improvement improve the service
Corrective actions are taken to eliminate causes of nonconformities
8.5.2 Corrective Action √
effective in preventing recurrences and nonconformities effective in
preventing recurrences.
The corrective action of internal audit observed.
8.5.3 Preventive Action The root Course analysis is complete and the effectiveness evaluations √
were checked
By exception, we indicate the specific Strengths and weakness of the organization in light of the management system, as we perceive and seen through
processes in reference to requirements of the criteria being ascribed as these apply and relate to the assessment plan and planning of the assessment.
This aspect relates to Accreditation Body as it does to the protection of consumers in the client-organization’s role within their respective supply – chain.
Disclaimers: (1) herein, we reiterate that any suggestion or opinion that the assessment team expresses does not construe to be a contractual
requirement. (2) The degree of certainty in conclusions increases by the competence of the assessment team as well as the attestation within the
assessment protocol, values, mission and vision under which we operate for the protection of consumers, still remains a certain level of uncertainty.
Strength Weakness
Management commitment Training evaluation

action Request Type I Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008:N/A
action Request Type II Form-008 – as we indicate and that each of the AR addresses the basic four (4) questions
as seen in Form-008:
Training effectiveness evaluation process has not done
Observation Form-018 – with uniquely specific identification :N/A
ATL: Bijan Rajabi DATE: 17 April 2016
END of REPORT

FORM-014 – Opening Meeting Checklist FORM-009 – MS Reporting,

FORM-017 – Closing Meeting Checklist FORM-008 – RA / AR, as requires
FORM-005 – Participants of opening & closing meetings FORM-018 – OBS, as requires
FORM-004 – Assessment Plan FORM-010 – As requires, recommendation for CoR
FORM-007 – Planning onto -004, as process determined FORM-026 – Assessment documents check-sheet, optional

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BRSM

ISO 9001 EXCLUSIONS: 7-3,7-6, 7-5-2, 7-5-4, 7.6

6.1 Refer to 6.2 ,6.3, 7.4 ,8.2.1

7.3.2 D & D Inputs ‐‐‐ N/A

7.3.3 D & D Outputs ‐‐‐ N/A

7.3.5 Verification ‐‐‐ N/A

Training effectiveness evaluation process has not done

Observation Form-018 – with uniquely specific identification :N/A

ATL: Bijan Rajabi DATE: 17 April 2016

FORM-014 – Opening Meeting Checklist FORM-009 – MS Reporting,

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