HCL realized that the key to customer satisfaction was with the employee.

Today,
in an industry like software, which is knowledge intensive and relies heavily on
manpower, this has become a powerful strategy. 'Employees First' - a pioneering
strategy envisaged by HCL places the needs of employees before the needs of
customers and has provoked a sea-change at the company level, and, in turn, greater
customer loyalty, better engagements and higher revenues.

'Employees First' is an employee focused program that gives people whatever they
need to succeed - be it space to grow, time to think or tools to use. Its about
maximizing personal potential rather than monitoring professional performance.

HCL's enlightened approach to employee development also focuses on giving

people whatever they need to succeed: be it a virtual assistant or talent
transformation sabbaticals; expert guidance or fast track growth; inner peace or
democratic empowerment. 'Employees First' is a five fold path to individual
enlightenment. This ensures that people are given Support, Knowledge,
Recognition, Empowerment, and Transformation.

'Employees First' is gaining world wide recognition - It is now a case study at the
Harvard Business School.

Forbes has referred to HCL as the "World's most modern business" on Employees
First and Business Week has this to say about the program: 'Employees First is a
new and radical management philosophy, the world will catch on with sooner or
later…'

HCL Technologies, a major Indian IT services company, rolled out a radical new strategy, "Employee First,
Customer Second" (EFCS) in 2005. The strategic goals for EFCS were to create a unique employee...

HCL realized that the key to customer satisfaction was with the employee

Awards

'The Most Responsive Company 2005' - IT Hardware Category by The Economic Times - Avaya GlobalConnect

Top 50 Fastest Growing Technology Companies in India & 'Top 500 Fastest Growing Technology Companies in
Asia Pacific' by 'Deloitte & Touche'

HCL among the Top 3 IT companies for the last 3 years, DQ & IDC,Best Employer Survey, 'Best employer
2005' with Five Star Ratings
The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings
span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management,
BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India.
The HCL team comprises 62,000 professionals of diverse nationalities, operating across 26 countries including
500 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including
several IT and Technology majors

The TIME magazine has referred to HCL as an "intellectual clean room where its employees could imagine
endless possibilities". The fact is, over the last thirty years that HCL has been operational, the company has stood
by its values and core philosophy.

Fueled by the entrepreneurial zeal of its founders, HCL developed the first indigenous micro-computer in 1978, at
the same time as Apple. Since then, HCL has had a 3 decade rich history of inventions and innovations.
Intrapreneur is the term that best describes the HCL employees. Ever since HCL entered into an alliance in 1970s,
partnerships and HCL have been inseparable. Bonds have been forged with partners to co - create value. Strong
inorganic growth is a testimony to the spirit of partnerships.

This entrepreneurial and win-win relationship driven culture continues to guide HCL in all its endeavors.