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Company
Profile
Delivering performance
and enhancing solutions
through a client-centric
approach
ASSIGN IT AFRICA
ASSIGN IT AFRICA
WELCOME CONTENTS
01
1
About Us
We are founded on the principle Who we are, What we do
that simple and inspired Our History
03
3
Our Services
04
8
Our Footprint
05
9
Our Clients
06
10
Contact us
Get in touch
ASSIGN IT AFRICA
Address: Cathy Building,
Lenana Road, Office 2
Office: (254) 734 860950
Mobile: (254) 726 126391
Email: info@assignitafrica.com
Website: www.assignitafrica.com
assignitafrica.com
ASSIGN IT AFRICA
ASSIGN IT AFRICA
OUR BELIEFS
ASSIGN IT AFRICA
Our Core Beliefs-
Engagement with our clients’ customers
About Us Customer Service:
Customer service at all times is key - Delivering a great
customer experience should be at the centre of each
Improvement:
solution to fit your specific needs. We must possess a relentless commitment to
operational excellence and culture of continuous
improvement
1
We are more than a vendor, we are your
strategic business partner. Strategy:
We were founded on A customer centric strategy and long term thinking
Whatever business undertaking your one guiding principle: results in customer loyalty and customer lifetime value
organization is looking to optimize, AssignIT
Africa is the right partner to work with. Innovation and invention:
Customer experiences We must possess a relentless commitment to
2
A Client Centric Approach to managing innovation and invention – continuously adapt
business process outsourcing. that are simple, technology, tools and skills that allow us to engage with
inspired, and more a customer through their preferred channel
By interacting directly with your customers, we
ensure quantifiable, predictable results to help human deliver lasting
you make the right decisions. value for everyone. WHY HIRE US
Where do we fit into your vision?
3 A solution focused and action oriented approach based on design thinking principles.
1. New Products for emerging markets 2. Upgrade existing businesses
points
..... ..... ..... •Understanding why the customer is not 100%
•With the use of technology we help your on-board with the product or service being offered.
organisation with research, ideation, testing and If your interest is in assessing the impact of a project,
implementation phases. Even after this, we give we give tangible results with recommendations.
Discover Define Develop Deliver continued support to ensure the desired results
...... . . . . . are achieved
. .. ........ . . . •Ideate for a certain product, service or problem so
..................................
as to tailor a solution to suit the customer’s needs.
ASSIGN IT AFRICA
Research &
Analytics
a) Quantitative Research
3 4
ASSIGN IT AFRICA
ASSIGN IT AFRICA
Mobile Engagement Contact Centres
programs
O ur contact centre offers a wide range of
tailored services to suite your business
requirements such as customer service, sales,
We offer a tech support, or more specialized business
B) Trader Solutions
EMAIL
We created our Trader Solution to help you connect, understand and
influence the trade. By connecting with the traders and everyone in the
chain directly we help you improve your understanding of those selling
your products.
We offer a variety of cost-effective M&E services to help clients build their PHONE SOCIAL MEDIA
M&E capacity, track programme performance, and determine outcomes
and lessons learnt. We tailor our evaluation services to meet client
and project needs to ensure a best-fit evaluation that provides useful
information for decision making and the best value for the client.
ASSIGN IT AFRICA
Back Office Our
Adminstration Solutions Footprint
Where we are currently working
You have the option to assign the work of an entire team to us or you may also
choose to outsource only some of your tasks. We have the equipment, the tools,
and the resources to find the staff you need whatever the job.
ASSIGN IT AFRICA
Our Clients Contacts Us
WHO WE WORK WITH GET IN TOUCH
Address:
Cathy Building, Lenana Road, Office 2
Email: info@assignitafrica.com
Website: www.assignitafrica.com
RESEARCH PATH
ASSOCIATES
9 10
AssignIT Africa
helps you navigate
challenges on
your business
journey: unlocking
growth and scale
assignitafrica.com