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COMPANY NAME: 7 COLORS PARTNERSHIP

BUSINESS NAME: PARALLAX PRODUCTION

ABOUT: Marketing and Sales’s Company Policy


COVERAGE: All products and services to be provided by the Parallax Productions
with respect to the studio and outdoor events are under the
administration of the sales and marketing department and are
regulated by its own policy.
Any violations made by the personnel are subject to the rules and
regulations implemented by the Human Resource Department.
EFFECTIVITY: The following policies will be effective on the board date of the
employee. Commented [m1]: Son, di ko sure yung date of effectivity

SALES:

POLICY NAME: POLICY ON ACCEPTING OF REGULAR ORDERS


POLICY CODE: MS-001-18 Commented [m2]: MS – Marketing and Sales
Marketing and Sales Manager and all personnel under the department 001 – policy on sales
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for the accepting and properly recording of
the orders
POLICY: Date of Making Orders:
1. In general, orders should be made a month before the event
Recording Process:
1. Client’s information will be collected and will be subject to
company’s privacy policy.
2. Payment for the reservation’s fee
3. Orders will be recorded in Company’s database together with
the client’s information.
4. The products are subject to changes depending on the client’s
needs and specifications except for the fixed package already
provided.
5. Prices will vary on the time as well as on the products
purchased.
Orders not Allowed:
1. Orders made within six (6) days before the event will not be
accommodated.
POLICY NAME: POLICY ON ACCEPTING OF RUSH ORDERS
POLICY CODE: MS-002-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for the accepting and properly recording of
the rush orders
POLICY: Rush Orders:
1. Orders made 2 weeks or fourteen (14) days before the event
will be considered as rush orders
Recording of Rush Orders:
1. Rush orders will only be accommodated if such circumstances
are present:
 The slots for that date and time is free
 Down payment will be made plus the reservation fee on
that time.
 Availability of the personnel involved

POLICY NAME: POLICY ON ADVANCE BOOKING AND PAYMENTS


POLICY CODE: MS-003-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for the accepting and properly recording of
the advance booking
POLICY: 1. Advance booking is highly encouraged plus the reservation’s
fee to ensure the slots.
2. Upon full payment of the orders not more than two (2) weeks
or fifteen (15) days before the said event, is subject to
discounts..
Discounts for Prompt Payments:
1. Discounts given upon prompt payments in full, 7/5, 5/10, 3/15,
n/30.
2. The discounts are deducted to the total purchases of the
customer.

POLICY NAME: POLICY ON SECURITY PAYMENTS


POLICY CODE: MS-004-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for the accepting and properly recording of
the security payments
POLICY: Reservation fee:
Definition:
 A customer will have to pay a reservation fee to reserve a slot
for the event to be covered at the agreed price for a specified
date and time, which is generally thirty (30) days before the
event.
Rate for the Reservation fee:
 10% of the total purchases
Down Payments:
Definition:
 An amount of money to be paid two (2) weeks before the event
and a part of the total cost purchased.
Rate of the Down Payment:
 50% of the total purchase price
Manner of Payment:
 Payment of an amount of five thousand (P5,000) pesos and
below can be remitted in cash
 Above five thousand (P5,000) pesos should be deposited
through the company’s bank account and presenting its deposit
slip as proofs
Deductible in Total Cost:
 The reservation fee and the down payment will be deducted
from the total purchase price, in general, if proceeded to
completion.

POLICY NAME: POLICY ON PROCESSING THE ORDERS


POLICY CODE: MS-005-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for the processing the orders
POLICY: Issuance of the Job Orders:
1. Orders will be processed after depositing the down payment of
50% of the total sales within two (2) weeks before the event or
upon the payment of down payment earlier than the scheduled
date of payment.
2. Each Order will be recorded in the job order forms and
represented by job order numbers.

POLICY NAME: POLICY ON DELAY ON DOWN PAYMENTS


POLICY CODE: MS-006-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for properly disclosure on the delay of
payments.
POLICY: No Notice is given about the Delay of Payment:
1. Orders will be considered as cancelled if within a week, there is
still no down payments are remitted, and no notice is given by
the clients upon the delay of payment.
When Delay payments are allowed:
1. Delay on Payment of Down payment is not allowed unless:
 Notice on the delay of payment
 Faithful Diligence of the client to pay the remaining
balance
 Security for the outstanding balance
 Presence of the fortuitous events
 Agreement of both parties involved

POLICY NAME: POLICY ON CANCELLATION OF ORDERS


POLICY CODE: MS-007-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for proper treatment of cancellations.
POLICY: Cancellation of Orders:
 Cancellations can be made implicitly or explicitly.
Implicit Cancellation:
 If within one (1) week, there is no notice given for the non-
payment of down payment
 Presence of the fortuitous events and any of the parties are
unable to perform each task even after exercising faithful
diligence.
Explicit Cancellation
 Any of the parties give notice for the inability to perform the
task at the agreed date and time.

Refundability of the Payments:


 In general, if there are cancellations, reservation fee is not
refundable while the down payment and other payments can
be refunded but can be subject to damages under such
circumstances:
1. Cancellation due to the fortuitous events
 If new arrangements can be made in favor to both parties, the
reservation fee as well as the down payment will serve as
deductibles in the billings.
 If no arrangements are made, reservation fee will not be
refunded but the down payments will be returned in full.
2. Cancellation in the fault of customer:
 If new arrangements can be made in favor to both parties, the
reservation fee as well as the down payment will serve as
deductibles in the billings.
 No new arrangements are made, reservation fee is not
refunded and there will be additional damages to be charged
against the customer which is 10% of the total purchases and
will be deducted to the down payment or total payments to be
returned.
3. Cancellation in the fault of the company:
 If new arrangement can be made, the total price will be
discounted at a total of 10%
 if there are no arrangements made the reservation fee and the
down payment will be returned in full.

POLICY NAME: POLICY ON FINISHED JOB


POLICY CODE: MS-008-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for the processing the finished job.
POLICY: Finish Job:
1. Clearance will be issued by the accounting department for the
completion of the Job and the full payment made by the
customer.
2. The sales clerk will notify the customer for the unpaid balances
if there is. And if none, it will notify the customer for the
products to be claimed.
Delivery of the Products:
 The delivery of the products is agreed and written on the
contract of agreement upon the engagement.
 The expenses are charged against the buyer FOB Shipping Point

ADVERTISEMENT:

POLICY NAME: POLICY ON ADVERTISING


POLICY CODE: MS-009-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for properly advertising the products and
services pf the Parallax Productions
POLICY: Promotions:
 Online Promotions are done thru signages, posters, leaflets and
social media platforms such as but not limited to Facebook,
Instagram, Twitter and others subject to approval of the
partners or the marketing manager.

Sales Agents:
 Sales agents will serve as the company’s representatives in
looking for prospective customers
 Referrals are highly encouraged by the company and the
referrer will have the discount based on:
 1 to 2 referred customer – 2% discount on total
purchases
 3 to 5 referred – 4% discounts
 Greater than 6 referred – 6% discount on total purchses

POLICY NAME: POLICY ON REFERRALS


POLICY CODE: MS-010-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for referrals made by the customers
POLICY: Referrals:
Definition:

 Referral marketing is a process used by the company to


encourage and significantly increase referrals from word of
mouth.
 This can be accomplished by encouraging and rewarding
customers, and a wide variety of other contacts, to recommend
products and services from consumer, both online and offline.
Discount from Referrals:
1. Referrals are highly encouraged by the company and the
referrer will have the discount based on the number of
customers referred:
 1 to 2 referred customer – 2% discount on total
purchases
 3 to 5 referred – 4% discounts
 Greater than 6 referred – 6% discount on total
purchases
Treatment for the Discounts
 Such discounts have the same treatment with the other type of
discounts. This is deducted on the total purchases of customer
who made referrals.
CUSTOMER SERVICE:

POLICY NAME: POLICY ON CUSTOMER SERVICE


POLICY CODE: MS-011-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for answering the customer inquiries
POLICY: 1. Inquiries will be accommodated by the sales staffs via
telephone, emails or social media accounts.
2. All inquiries might be answerable within a day on regular
business hours.

POLICY NAME: POLICY ON CUSTOMERS’ INFORMATION


POLICY CODE: MS-012-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for properly disclosure of customers’
information collected by the company
POLICY: Scope:
This Privacy Policy covers Parallax Productions’ treatment of personally
identifiable information collected:

1. That Parallax Productions’ collection of personally identifiable


information from its customers are only solely used within the
company.
2. That the Information collected will be used only for future
contacts that are relevant within the business operation.
3. That the confidentiality of client’s information is practiced
within the company. The information is not available to be sold,
rented nor shared to anyone.
4. That the information collected will not be divulged to the third
parties unless allowed by the person so affected or the
government authorities require the company to do so.

Parallax Productions reserves the right to use the information collected


for the furtherance of its marketing promotion but is limited only for
offerings of future products or promos. Parallax Productions strictly
observes the privacy of its respective customers and will not go beyond
within the boundaries not allowed by existing laws on the usage of
private information.

 This policy does not apply to the practices of companies that


Parallax Productions does not own or control, or to personnel
who is not employed or managed.

Changes in the Privacy Policy:


 Parallax Productions’ may amend this policy from time to time
and such substantial changes in privacy policy will be notified by
posting a prominent announcement.

POLICY NAME: POLICY ON CUSTOMER SERVICE


POLICY CODE: MS-013-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for answering the customer inquiries
POLICY: 1. Inquiries will be accommodated by the sales staffs via
telephone, emails or social media accounts.
2. All inquiries might be answerable within a day on regular
business hours.

POLICY NAME: POLICY ON SALES INCENTIVES


POLICY CODE: MS-014-18
Marketing and Sales Manager and all personnel under the department
APPLIES TO:
(Sales Agents or Representatives, Sales Clerks) of Parallax Production.
PURPOSE: This policy serves as a guide for issuing sales incentives
POLICY: Photos and Video Coverage:
Each personnel who made engageements
1. Total of fifteen (10) engagements per month for photos and
videos coverage
 1% of incentives Commission for 8 to 10 engagements.
 2% Commission Fee as an incentive in any excess of
fifteen (10) engagements.
Studio Packages:
There is an increase of at least 5% on the total sales of studio packages
per month

1. A commission of 10% on the increase in total sales


 The commission is to be divided to the total number of
sales personnel

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