“A STUDY ON PERFORMANCE APPRAISAL SYSTEM

AND ITS EFFECTIVENESS IN ORGANISATIONS”

Dissertation report submitted to Dayananda Sagar University in partial

fulfillment of the requirements for the award of

Masters of Business Administration

SUBMITTED BY

SRIKANTH N
(CMS16MBA021)
2017-2018

Under the guidance of

Dr. Anni Arnav

DAYANANDA SAGAR UNIVERSITY

SCHOOL OF COMMERCE AND MANAGEMENT STUDIES
May, 2018
Dr. Anni Arnav
Assistant Professor
School of Commerce and Management
Dayananda Sagar University
Bengaluru

CERTIFICATE

I certify that this Report entitled a Study on ““A STUDY ON PERFORMANCE APPRAISAL
SYSTEM AND ITS EFFECTIVENESS IN ORGANSATIONS’” submitted to DSU in partial
fulfillment of the requirements for the award of MBA, is a record of independent project work
carried out by Mr. Srikanth.N under my supervision and guidance. This work has not formed the
basis for the award of any Degree and has not been submitted previously to any other
College/University.

Bengaluru Dr. Anni Arnav

May, 2018 GUIDE
 DECLARATION

I, Srikanth N (USN: -CMS16MBA021), hereby declare that the Dissertation

report on “A STUDY ON PERFORMANCE APPRAISAL SYSTEM AND ITS
EFFECTIVENESS IN ORGANISATION, is a record of an original & Independent work
carried out by me under the guidance of Dr. Anni Arnav and is submitted in partial
fulfillment of the requirement of the award of the degree of Master of Business
Administration of Dayananda Sagar University.

Place: Bengaluru Signature of the Student

Date: SRIKANTH N
(CMS16MBA021)
 ACKNOWLEDGEMENT

The foundation for any successful venture is laid out not just by the individual accomplishing the
task, but also by several other people who believe that the individual can excel and put in their
every bit in every Endeavour he/she embarks on, at every stage of life. And the success is
derived when opportunity meets preparation, also supported by a well-coordinated approach and
attitude.
The joy and satisfaction that accompanies the successful completion of any task would be
incomplete without mentioning the people who made it possible and also whose efforts gave this
project its final shape.

First, I would like to express my wholehearted gratitude to the Almighty, for the blessing,
without which this project would not have been possible.

Next, I take this opportunity to express my sincere thanks to Dr. R. S Desikan, Dean-Grad
& Dr. Punith Cariappa, Dean, School Of Commerce and Management, Dayananda Sagar
University, Bangalore, for her support in this project work.

I would like to express my sincere thanks and gratitude to Dr. Anni Arnav, Assistant
professor, School Of Commerce and Management studies, Dayananda Sagar University,
Bangalore, for her excellent guidance and support throughout this project work.

Finally, I wish to thank my parents, fellow students, faculty members of the School Of
Commerce and Management studies, Dayananda Sagar University, Bangalore, and all others who
have helped me in innumerable ways in completing this project work successfully.

SRIKANTH N
 LIST OF CONTENTS

CHAPTERS NO TITLE OF CONTENT PAGE NO

CHAPTER 1 INTRODUCTION 1

1.1 Introduction 2-3

1.2 View of performance appraisal 4

1.3 Traditional appraisal 4

1.4 Modern appraisal 5

1.5 Performance appraisal process model 6

CHAPTER 2 OBJECTIVES 7

2.1 Objectives 8

2.2 Literature of review 8-10

2.3 Performance appraisal model 10

CHAPTER 3 CURRENT SCENARIO 11

3.1 Over view 12-13

3.2 Best practices in performance appraisal 13

3.3 Methods of performance appraisal 13-15

3.4 Future-oriented methods 16

3.5 Conducting of a performance appraisal 17-25

CHAPTER 4 PROPOSITION 26

4.1 Theatrical framework 27

4.2 Essentials for a successful performance 27

appraisal system
 4.3 Emerging trends in performance appraisal 28-31
system

4.4 New appraisal system 31

CHAPTER 5 SUGGESTIONS 32-33

CHAPTER 6 CONCLUSION 34-35

REFERENCES 36