Biography for Doug Caldwell

doug@dougcaldwell.net
+1-214-641-4084
@Doug_Caldwell
www.dougcaldwell.net

Doug is a Creator of O*M*G* Moments ranks of private to captain. After military

which results in learning WOWs! He is a service, Texas Instruments employed him in
dynamic trainer and engaging speaker with various manufacturing, quality assurance,
national and international audiences. A task and customer service positions. At TI he:
oriented instructor in achieving measurable
improvements and attaining goals and team  Reduced manufacturing cycle time
leader for civilian and military projects. His by 30%
achievements included coaching a retailer Achieved cost saving in excess of
that had to park 700 vehicles daily and only 
had 600 parking spaces or improving $25,000 annually
manufacturing output by 2,200%.  18% reduction in manufacturing
defects for defense systems
He was with Maritz Performance  10% annual growth in new
Improvement Company in their project with customers being served
Cadillac dealerships to sell more cars and
exceed customer expectations. This work
Doug earned his BA and MBA degrees from
resulted in 1,000-car increase in retails sales
Chapman College and the University of
and customer satisfaction above all other
Dallas respectively while attending night
General Motor’s dealerships nationwide.
school. He was chairman of a fund raising
Another success was helping a family
effort for the Boy Scouts of America which
owned business discover they didn’t know
exceeded the goal by 123%. And he
where they were going as a business and
completed the Dallas White Rock Marathon
their employees were not involved. The
annually for 25 consecutive times and now
improvement was coaching the leadership
serves as volunteer.
team to create company vision and mission
statements.
Doug’s effort is to address the journey rather
than the destination. Audiences often know
Doug has used his task oriented, problem
the answers to their future improvements.
solving ability for continuous improvement
But at times an instructor/facilitator is
with the US government, retail,
needed for people to engage in discussion,
manufacturing, nonprofit and family owned
discover their answers and to make
organizations affecting thousands of adults
decision(s). An ideal audience would be
and youth. He has provided e-learning and
either inspired or dissatisfied with their
personal coaching with more than 1,000
current situation, have a vision of future
foreign nationals in Japan and South Korea
success and ready for the first-steps.
for a point-of-sale checkout system for IBM.
His professional career started with
*Oh My Gosh!
enlistment in the Marines serving in the

A goal without a deadline is only a dream.