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EDUCATION
University of Southern California • Los Angeles, CA Class of 2020
Master of Arts • Major: Elementary Education, Multiple Subjects
PROFESSIONAL EXPERIENCE
Vital Health Resources • Canoga Park, CA June 2017-
Present Month Year–Month Year
Medical Office Assistant
Answer multi-line phone system and take appointments or direct calls to the appropriate party
Greet patients when they arrive at the office and provide them with any necessary paperwork or other information
Collect co-pays and other fees required prior to the office visit or treatment
Direct patients to the lab area for scheduled blood work and other testing
Verify insurance coverage and assist the billing department with processing claims
Schedule appointments and confirm appointments two days in advance
Assist patients with re-scheduling appointments and other scheduling issues
Communicate test results to patients when directed by physicians or nursing professionals
Inform patients of credit card declines and other billing issues
PROFESSIONAL REFERENCES
Kevin Aceves
Relationship: Former Supervisor
Supervisor, Universal Studios Hollywood
Phone Number: 818-255-6894
Note: Kevin was my Supervisor at Universal Studios Hollywood
Carmencita Solidum
Relationship: Employer
Employer, Ian Solidum
Phone Number: 213-361-6651
Note: Carmen is my Employer for Ian Solidum