Kenneth Jara Los Angeles, CA • (213)908-6816 • Kennethjara20@yahoo.

com

EDUCATION
University of Southern California • Los Angeles, CA Class of 2020
Master of Arts • Major: Elementary Education, Multiple Subjects

Regis University • Denver, CO Class of 2016

Bachelor of Science • Major: Criminology

PROFESSIONAL CERTIFICATIONS AND SKILLS

Certifications: City Of Burbank Typing Certificate May 2017

Language: Tagalog/ Filipino (Fluent)

PROFESSIONAL EXPERIENCE
Vital Health Resources • Canoga Park, CA June 2017-
Present Month Year–Month Year
Medical Office Assistant
 Answer multi-line phone system and take appointments or direct calls to the appropriate party
 Greet patients when they arrive at the office and provide them with any necessary paperwork or other information
 Collect co-pays and other fees required prior to the office visit or treatment
 Direct patients to the lab area for scheduled blood work and other testing
 Verify insurance coverage and assist the billing department with processing claims
 Schedule appointments and confirm appointments two days in advance
 Assist patients with re-scheduling appointments and other scheduling issues
 Communicate test results to patients when directed by physicians or nursing professionals
 Inform patients of credit card declines and other billing issues

Universal Studios Hollywood • Universal City, CA May 2015- June

2017 Month Year–Month Year
Operations Assistant
 Greet and assist guests upon entering, participating, and exiting the attraction.
 Create appropriate groups for participating guests, following load requirements.
 Assisted a total of 1,000 guests a day in all attraction protocol, while following necessary safety protocol.

The Greek Theatre • Los Angeles, CA May 2014- November 2014

Usher
 Greeted patrons upon entrance to the venue.
 Counted and recorded tickets as they were collected.
 Scanned tickets for authenticity and provided guests with guidance to their seats

PROFESSIONAL REFERENCES

 Kevin Aceves
Relationship: Former Supervisor
Supervisor, Universal Studios Hollywood
Phone Number: 818-255-6894
Note: Kevin was my Supervisor at Universal Studios Hollywood

 Carmencita Solidum
Relationship: Employer
 Employer, Ian Solidum
Phone Number: 213-361-6651
Note: Carmen is my Employer for Ian Solidum

 Maria Guia Nelson

Relationship: Manager
Director of Staff Development, Vital Health Resources, Inc.
Email:guianelson11@gmail.com
Phone Number: 818-321-7903
Note: Maria is my Manager at Vital Health Resources, Inc.