Sandra Hernandez

Houston, Texas

Education
College of Technology, University of Houston, Houston, Texas
Bachelor of Human Resource Development, December 2018
Associates of Arts, Houston Community College, May 2016

Honors and Awards

Dean’s List: University of Houston Fall 2016, Spring 2017, Spring 2018
Honors List: Houston Community College Spring 2013
Pappas Restaurants Incorporated Higher Education Scholarship: Spring 2016, Fall 2016, Spring 2017

Languages
I am highly proficient in reading, writing, and speaking Spanish.

Experience
Human Resource Intern: LJA Engineering March 2018 – Current
 Maintain and update HR system
 Coordinate background/drug testing
 Coordinate new hire paperwork
 Maintain local I-9 documentation and review records to ensure compliance
 Ensure employee files are properly organized and compliant
 Assist in recruiting process, resume distribution and organization, and coordinate college Career Fairs
 Liaise with payroll and benefits
 Maintain contractor files
 Process various HR management reports
 Work with temporary agencies and contract employees to ensure required paperwork and contracts are current
 Complete monthly headcount reporting and analysis, and conduct data audits
Manager: Pappas Restaurants Inc Houston, Texas February 2012 - February 2018

 Facilitated successful front of the house shifts by ensuring all staff areas worked together effectively
 Participated actively in the training and development of all front of house staff members
 Monitored the dining room floor to ensure that guests received excellent service
 Planned staff schedules in various departments based on predicted daily sales to maximize labor cost and staff
effectiveness
 Conducted interview following EEO guidelines to fill positions with individuals with the required job
specifications
 Facilitated the semiannual General Staff Meeting by training fellow managers on how to complete activities that
would keep staff engaged and present new knowledge to staff members
 Presented orientation session for newly hired employees after the completion of their 1-9 form to ensure that new
employees understand all Pappas policies as well as laws surrounding their employment
 Structured advanced objectives for staff development and advocated for a positive and supportive learning
environment

Organizations
 Member of Student Society of Human Resource Development

Software
Microsoft: Word, Excel, PowerPoint, Outlook