2018 SYMPOSIUM SPEAKER SPOTLIGHT

CHRISTINA D. LOCHBAUM & CRAIG GLOVER

Indiana Wesleyan University | Ohio USA

Christina D. Lochbaum has served Ohio over the past 31 years as an employee for the Ohio Department of Transportation and most
recently as a supervisor for the Ohio Department of Public Safety. Christina leads a team of contract specification writers to procure
goods and services to meet the goal of providing service and safety to the citizens of Ohio. As a leader for an organization that
embraces technology to serve its stakeholders, Christina fosters a culture where members thrive on innovative approaches to meet the
goal of providing service and safety. Christina is currently pursuing a Ph.D. in Organizational Leadership at Indiana Wesleyan University
in Marion, Indiana.

Craig Glover has served as chief executive officer of Norwalk Community Health Center since July 2014. Before joining Norwalk
Community Health Center, Glover served as president and CEO of Central Counties Health Centers in Springfield, IL and vice president
of Grace Hill Health Centers in St. Louis, MO. His other professional experiences include various leadership positions in information
technology.

Glover holds a bachelor’s and master’s degree in business administration from Fontbonne University. He has completed graduate
coursework in health administration at the University of Missouri and a fellowship in community health center executive leadership at
the University of Kansas School of Medicine. Glover is currently pursuing a doctorate in organizational leadership at Indiana Wesleyan
University.

Glover is certified in healthcare management as a fellow of the American College of Health Executives (FACHE). He is a Certified Medical
Practice Executive (CPME) by the American College of Medical Practice Executive. Glover is a trustee of Fontbonne University, President
of the Community Health Center Association of Connection, board member of Norwalk Hospital, board member of the Carver
Foundation of Norwalk, and a member of the NorwalkACTS advisory committee.

“ORGANIZATIONAL CULTURE”
“Organizational Culture” describes the values and behaviors of those within an organization. An organization’s culture entails
philosophy, experiences, and expectations. The values of an organization are displayed through how the organization projects its
image, conducts business with internal and external stakeholders, and the goals established for future success. According to Schein
(2010), an organization’s culture is a pattern of shared basic assumptions that are learned by a group. The shared basic assumptions are
the result of groups solving problems of external adaption and internal integration.

Strategic planning is necessary to ensure the culture change is successful. Implementing a cross-functional team allows for
brainstorming new ideas. Total quality management provides solutions for process improvements by developing a vision, mission, and
objectives.
The importance of creating a positive organizational culture is to foster creativity in becoming more innovative. Innovations can be
fostered through enhancing group contributions to facilitate shared ideas. Group contributions allow ideas to be viewed from different
perspectives. The various perspectives provide an opportunity to transition from stagnant processes while adhering to established
guidelines.

REFERENCE: Schein, E. H. (2010). Organizational culture and leadership. Jossey-Bass

DOUG G. PERRYMAN
President, DPSafety Services, Inc. | Colorado USA

Doug Perryman is a safety and health professional with over 35+ years of experience, 25 of which were in oil and gas with the
exception of off-shore, heavy construction of multimillion dollar value projects in oil and gas in numerous locations in the US and
Alberta, Canada. He was recently involved in commercial construction in the Denver area as a safety consultant. Mr. Perryman also has
experience as lead investigator for work related injuries at Rocky Flats Weapons Plant, case manager for multiple DOE subcontractors
for 5+ years, as well as district manager of Dallas-Fort Worth forensic engineering office. Scope of work included fire, cause and origin,
workers’ compensation fraud, expert witness and product liability cases. Mr. Perryman authored and instructed “Accident Investigation
and Case Management, Searching for the Truth” at the OSHA Institute in 2003 and presented “How to Lower your OSHA Recordable
Incident Rates from 10-30% at the 2003 ASSE Professional Development Conference in Denver, Colorado. Mr. Perryman is a WSO-
Certified Safety Instructor, PE, and CSP with previous Toastmasters speaking training.

“DETECTING UNFAITHFULNESS”
“I believe there is a deficit in the truth today. Deception is everywhere because the listening parties do not understand the subject
matter that is discussed. In order to identify deception, you have to find the facts, the evidence to determine the truth, the whole truth.
The process I use to find the truth is to quickly obtain five different types of information from every injured party as well as every eye-
witness. Two of the five types of information are completed once I arrive on site. The other three are completed by local management
personnel according to pre-established procedures and guidelines. The evidence will lead you where you need to go, every time. It is a
multiple piece puzzle scattered about. Typically, one key piece of evidence will solve the case. One key piece of information is the
individual interviews. By knowing the background of the current scope of work and the steps to complete the specific work activity, I am
confident that I know the expected response I am looking for from the individual questions.”
Meet Ms. Lochbaum, Mr. Glover, and Mr. Perry in Charleston
during the 2018 WSO Symposium!
September 17–19, 2018
Marriott Charleston Town Center | Charleston, West Virginia, USA

World Safety Organization | Making Safety a Way of Life … Worldwide

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