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Date: July 25 2018

To: Lead Designer, EduWeb

From: Nate Neitz

Subject: WolfQuest Trial Installation Manual

Distribution List: Marketing Team, Web Development Team, Software Development Team

This report details the results of the usability test of the recently created WolfQuest trial installation
manual. The report was conducted on July 24th, 2018, with three3 participating individuals. Overall,
users were instructed to navigate to the main download page of the WolfQuest website, download the
trial installer, and install and launch the trial.

To begin the test, users were first given a document detailing the background and objectives of the test.
After this, the users were given the set of instructions and a timer was started. Throughout the test,
notes were taken, and after the test was completed, users were instructed to answer 6 questions.

All three3 users completed the instructional document without any major errors. Feedback was taken
from the users, with all three stating that the process was easy to follow. However, it should be noted
that users thought there should be more images in the finalized version of the manual. In addition to
this, two2 users did have some difficulty transitioning from the last image to the instructions on the next
page. These two2 major concerns, along with some minor ones, have been revised in the final set of
instructions.

Test Objectives
The test objectives for the usability test were as follows:

1. To test whether or not the instructions are too simple/complicated for the majority of users

2. To determine if there are too many/too little visuals in the instructions

3. To determine if any unexpected errors will occur when a user follows the instructions as told

Results
Areas of Strength Formatted: Indent: First line: 0"

Per the feedback from users, the areas of strength that the instructional document had were the images Formatted: Indent: Left: 0"
that it did contain, and the minimal wording in each instructional step. To be specific, users thought that
the images were clear, concise, and illustrated the actions needed to be taken during the steps well.

Users also liked the formatting of the System Requirements page. Formatted: Indent: First line: 0"
Areas of Improvement
There were several areas that needed improvement, including adding more images to several of the
steps in the instructional document. For the actual installation steps, users stated that it would have
been easier for them to complete the process if there were images for each of the .exe installation
steps.

Also, it should be noted that all of the users were observed (and 2 commented) struggling to follow the
instructions past the last image in the document, as the paired instructions for that image were on the
next page. Participants would simply stop at the image, confused for some moments, until they finally
discovered that the instructions continued onto the next page.

Another user noted that step numbers for the instructions reset back to 1 after the heading in the
middle of the document. This was originally included by design, to divide the installation into 2 separate
sections. In addition to this, one user commented that the headings should be larger than the text.

Questionnaire
These 3 open ended and 3 closed ended questions were given to the participants after they completed
the process detailed in the instructions.

Closed Ended Questions


Would you describe the entire process as “easy”? (y/n)

Yes (x3)

Were the instructions clear and concise? (y/n)

Yes (x3)

Would this document benefit from more color? (y/n)

No (x3)

Open Ended Questions


For the open ended questions, the participant’s responses have been summarized (when
applicable)each response will be separated by a line of dashes: ------

Did you encounter any unexpected errors during the process? If so, please elaborate.

No ------------

(User #1)

no
------------

(User #2)

no

------------

(User #3)

Nope

(All users)------------

What are your opinions on the amount of images in the instructions?

-----------

(User #1):

Good, all steps need printscreen though

------------

(User #2):

Some steps need an image

------------

(User #3):

Good amount of images that make the process easy to understand

------------

If you had to add one thing to the instructions, what would you add?

------------

(User #1):

Add image with resolution and quality with the instructions together

------------

(User #2):

Making the headings a different size from the body text

------------

(User #3):
No separate headers for installation and download

------------

Recommendations
Based on this feedback, the recommendations for the final document are: Add images to the steps that
do not have them, edit the two sections of the document into one, and change the header font size so
that it is larger than the basic text.

Other than this, the document did not seem to have any major issues. More usability tests will be
conducted in the future to determine further issues.
Appendix A: Original Document

WolfQuest Demo
Download, Installation, and
launch Guide

Introduction

Learn about wolf natural history by living the life of a wild wolf in Yellowstone National Park. Playing one
or with friends in online multiplayer missions, explore the wilderness, hunt elk, find a mate, and raise
pups in your quest for survival.

Before installation, make sure your system meets these requirements:

System Requirements (Windows) System Requirements (Mac)

• Windows XP or higher • OSX 10.8 or higher

• 1024x768 screen resolution • 64-bit processor (i5 or higher)

• 2.0 GHz Dual Core, i3, or higher processor • 1024 x 768 or higher screen resolution

• 2 GB available hard drive space • 2 GB available hard drive space

• 4 GB RAM • 4 GB RAM

Minimum Graphics Card (for Fast Quality) Minimum Graphics Card (for Fast Quality)

• Intel 4000 integrated graphics or higher • Intel 4000 integrated graphics or higher

• NVIDIA 6800 Ultra

• ATI HD 3670

Recommended Graphics Card (for Good Quality Recommended Graphics Card (for Good Quality
or Higher) or Higher)

• NVIDIA GeForce 640 series or later • NVIDIA GeForce 640 series or later

• AMD Radeon HD 6670 • AMD Radeon HD 6670


Installation

1. Using a web browser, navigate to: https://eduweb.itch.io/wolfquest#demo


-If viewing this document on a computer, hold CONTROL and click the link above

2. Under “Download Demo” there will be two orange “Download” buttons, with their respective
operating systems listed under the buttons. Click the button that corresponds to the operating
system that is running on the target system.

3. Once the download is complete, open the file (WolfQuest Free Trial-Setup.exe)
When prompted with “Do you want to allow this app to make changes to your device?”, click
“yes”.

4. Choose a location for the installation. If you are unsure about this step, just click “next”.
5. Click the check box if you want to create a desktop shortcut for WolfQuest, then click “next”
-It is recommended that you do so, as it will allow for easier access when you wish to play the
game in the future.

6. Click “Install”

7. Once the installer has completed, the following screen will be displayed, click “Finish” to close
the installer and launch the game.

Launching the game

1. Once the game has been launched, a dialog box will appear as shown:
2. Choose the desired graphics settings for the game
 Under “Screen resolution” click on the box and choose the resolution that matches the
display currently in use. If you are unsure of the native resolution of your display,
navigate to the desktop, right click in an empty space, and click “Display Settings”. The
monitor’s resolution should be displayed under the “Resolution” section.

 Under the “Graphics Quality” tab, the quality of the in-game graphics can be adjusted. It
is recommended that users start with the “Beautiful” setting. After launching, if the
game does not run smoothly, consider turning the settings down to “Good” or “Fast”.

 Leave the “Select Monitor” setting on Display 1, unless a different monitor is being used.

-It is recommended that you uncheck the “Windowed” box. This will allow the game to
run in full-screen mode with better performance.

Enjoy the game!


Appendix B: Revised Document

WolfQuest Demo
Download, Installation, and
launch Guide

This document is an installation guide for the WolfQuest demo.

Before installation, make sure your system meets these requirements:

System Requirements (Windows) System Requirements (Mac)

• Windows XP or higher • OSX 10.8 or higher

• 1024x768 screen resolution • 64-bit processor (i5 or higher)

• 2.0 GHz Dual Core, i3, or higher processor • 1024 x 768 or higher screen resolution

• 2 GB available hard drive space • 2 GB available hard drive space

• 4 GB RAM • 4 GB RAM

Minimum Graphics Card (for Fast Quality) Minimum Graphics Card (for Fast Quality)

• Intel 4000 integrated graphics or higher • Intel 4000 integrated graphics or higher

• NVIDIA 6800 Ultra

• ATI HD 3670

Recommended Graphics Card (for Good Quality Recommended Graphics Card (for Good Quality
or Higher) or Higher)

• NVIDIA GeForce 640 series or later • NVIDIA GeForce 640 series or later

• AMD Radeon HD 6670 • AMD Radeon HD 6670


Installation
1. NUsing a web browser, navigate to: https://eduweb.itch.io/wolfquest#demo Formatted: Font: Bold
Note: -If viewing this document on a computer, hold CONTROL and click the link above Formatted: Font: Bold

2. Under Locate the “Download Demo” there will be two orange “Download” buttons, with their Formatted: Font: Bold
respective operating systems listed under the buttons.section on the page. Click the button that
corresponds to the operating system that is running on the target system.

Formatted: Tab stops: 1.34", Left

Formatted: Tab stops: 0.97", Left

Formatted: Tab stops: 1.92", Left

3. OOnce the download is complete, open the file (WolfQuest Free Trial-Setup.exe) once the Formatted: Font: Bold
download has completed.
3. Formatted: Indent: Left: 0.5", No bullets or
4. Click yes wWhen prompted with the text: “Do you want to allow this app to make changes to Formatted: Numbered + Level: 1 + Numbering Style:
your device?”., click “yes”. 1, 2, 3, … + Start at: 1 + Alignment: Left + Aligned at:
0.25" + Indent at: 0.5"
Formatted: Font: Bold
4.5. Choose a location for the installation. If you are unsure about this step, just click “next”.
Formatted: Font: Bold

Formatted: Tab stops: 1.75", Left


5.6. Click the check box if you want to create a desktop shortcut for WolfQuest, then click “next”
-It is recommended that you do so, as it will allow for easier access when you wish to play the
game in the future.

6.7. Click “Install”

7.8. Once the installer has completed, the following screen will be displayed, Cclick “Finish” to close
the installer and launch the game.
Launching the game
8. Note: Once the game has been launched, a dialog box will appear as shown:

9. Choose the desired graphics settings for the game

9. CUnder “Screen resolution” click on the drop down box next to the text Screen Resolution and
choose the resolution that matches the display currently in use.

 Note: If you are unsure of the native resolution of your display, navigate to the desktop,
right click in an empty space, and click “Display Settings”. The monitor’s resolution should be
displayed under the “Resolution” section.

10. Under the “Graphics Quality” tab, the quality of the in-game graphics can be adjusted.
 Note: It is recommended that users start with the “Beautiful” setting. After launching, if the
game does not run smoothly, consider turning the settings down to “Good” or “Fast”.

 Leave the “Select Monitor” setting on Display 1, unless a different monitor is being used.
11.

Note: -It is recommended that you uncheck the “Windowed” box. This will allow the game to
run in full-screen mode with better performance.

12. Click “Play”. You are now finished with the installation process.

Enjoy the game!

Enjoy the game!