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Acknowledgements
By the Grace of Almighty Allah and with the

cooperation of entire staff of the branch specifically
Branch Manager Mr. Raja Tariq, guided me well

enough to prepare this entire report and even during my
internship
Zahid Hussain
Roll No. 07
M.Com_4th(Fiance)
TABLE OF CONTENTS
• Objectives of
Studying the
Organization--------
---03

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• Overview of the Organization - --------------04
Organizational Structure ------------- 06
• Structure and Function of the UBL ---------------09
• Advances departments ---------------16
• Financial analysis ---------------25
• IT section ---------------29
•
•
•
Balance sheets
•
Common Size Analysis •
•
Ratio Analysis •
Financial overview •
•
Strengths •
•
Shortfalls /Weaknesses
•
Opportunities •
•
•
Profit & loss Accounts ASP ---------------42
• ---------------44
• …………….46
• ---------------47
• ---------------53
• ----------------55 •
---------------
58
• ---------------59
• Threats
---------------
60
• Conclusions ------
---------61

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• Recommendations
---------------
61
OBJECTIVES OF STUDYING UNITED

BANK LTD.
The main objectives to study in UBL was to gain knowledge

about
• Personalized
banking system.

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Domestic saving.
To cope out the rapidly changing environment.
Fully modern and atomized services to their customers.
Acceleration
in the commercial
activitiesand capture
the large market shares.
• The credit
requirements of
different sectors.
• Offer credit to the

agriculture sector at
a lower rate.
• Effective and
efficient service
among the
competitor.
• The international
trade.
4

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• The banking
services to urban
and rural areas.
Zahid Hussain (M.Com)
• Uplift the bank in

banking as superior
and best
banking.Serve
commerce and trade
community.
.
OVERVIEW OF THE ORGANIZATION
History of banking in Pakistan stands with partition. At the time

of independence there were 487 offices of schedules banks in
territories now consisting Pakistan. But after the announcement
of independence plan, the banking services in Pakistan was
seriously suffered the banks transferred their registered offices
from Pakistan to India. So, by 30 th June 1948, the number of
office schedule banks in Pakistan declined from 487 to 195. In
June 1959, Mr. Agha Hassan Abedi decided to open a bank
different from other to provide modern banking facilities to
trade and industry and to promote the habit of saving among
common people. Necessary formalities have been compiled for
registration certificate to perform business to STATE A\BANK
OF PAKISTAN for permission. After all these formalities on 7 th
November 1959, UBL came in to existence as a schedule bank.
Head office was established in New Jubilee Insurance House;
I.I.CHUNDRIGAR ROAD KARACHI. It was registered as

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Joint Stock Company. The bank was incorporated with an
authorized capital of
Rs.20million, which was later rose up
to Rs.96million.
Mr.I.ICHUNDRIGAR was its chairman who died in December

1960 and was replaced by Mr.Habib-I-Rehmat. Mian Shafique
Saigul was its managing director who was replaced by
Mr.Agha Hassan Abedi in 1962, after nationalized MrA.K
Yousaf was appointed as managing director for a short while
and later on designated as president; he was replaced by
Mr.Aia-ud-din in on 1st January 1997.
Progress of this estimated institute could be measured in terms

of deposits and number of branches opened. UBL have been
ranked as number three banks in Pakistan in terms of deposits
and branches.
In 1963 first overseas branch was opened in London, in 1966

two branches in Bradford and Birmingham were also opened in
1967 Dubai and Abu Dhabi branches were opened. More
important thing is that UBL is pioneer in computerization of
banking. Its larger branches are fully computerized. Saving and
current deposit art computerized in almost all branches. Now
UBL is on the road of growth with reference to market share
and network.
Br an ch es
1112 Domestic, 17 Overseas Branches
Registered Office
13 Floor, UBL Building,
Jinnah Avenue, Blue Area Islamabad, Pakistan

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Head Office
State Life Insurance Corp.
Building #1,
I.I. Chundrigar Road, Karachi, Pakistan
P.O. Box No.: 4306
Phone: (92-21) 111-825-111
Gram: "UNITED"
Fax: (92-21) 2413492
Zahid Hussain (M.Com)
Organizational Structure
 Board of Directors
 President
 Vice President
• Regional Chief---14
♦ District Managers-----42
 Managers------------------1245
 Operation
Managers----------1245
Officers--------------------7000
♦ Clerical staff--------------------

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\

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MISSION OF UNITED BANK LTD IS TO BE THE
• Leading private sector bank in Pakistan.
• With an international presence.
Through innovative technology.
And effective human resource management.
In a modern and progressive organization.
Culture of meritocracy maintaining.
• Delivering quality services.
• High ethical and professional standards.
Zahid Hussain (M.Com) 9

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• While providing enhanced value to our entire
stakeholder.
VISION
TO BE THE WORLD
CLASS BANK
WHERE
YOU COME FIRST

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STRUCTURE & FUNCTIONS OF UBL
The main Functions of UBL are
• Collecting cheques and bills exchange from its

customers.
• Collecting interest due, divided pensions and other sums
Transfer of money from place to place.
Acting as an executor, trustee or attorney for the

customers.
Providing safe custody and facilities to keep jewelry,

documents or securities.
to customers.

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• Issuing of travelers chafes to give credit facilities to
travel.
• Issuing of letter of credit to facilitate imports and

exports.
• Accepting bills of exchange on behalf of customers.
• Purchasing shares for the customers.
• Undertaking foreign exchange business.
• Furnishing trade information and tending advice to

customers.
Supervisor Customer Services
Two officers are working in Supervisor Customer Services who

are providing their services to the customers Mr. Moosa and
UBL has taken progressive steps and has introduced innovative

products and services to provide you a variety of banking and
financing services.
1. UBL Profit.
2. Business Partner.

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other is Miss Noshana. These officers perform the following
services.
3. PLS Term Deposit Receipt.

4. Special Notice Received.
5. PLS Saving Account.
6. Unisaver Account.
7. Foreign Currency Account.
8. Foreign Term Deposit Account.
1. UBL PROFIT
• UBL Profit - Certificate of Deposit
Now you can earn a higher income on your surplus cash by

investing it in UBL Profit Certificate of Deposit. UBL Profit helps
you earn extra income with your hard earned money, while
providing absolute trust and security.
• Profit on Maturity

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UBL Profit COD gives you the satisfaction of planning your future
by providing a lump sum
payment of principal and
profit at the time of maturity.
UBL
• Stable & High Rate of Return
Avail one of the best and most stable rates of returninvesting

by in
UBL Profit CODs.
2. BUSINESS PARTNER
Business Partner is a current account that especially caters to the

needs of a businessman by offering the convenience and
accessibility of online banking across the country.
Features of Business Partner
• 350 Online Branches In 71 Cities
Now access your account from 71 cities across Pakistan. Our

network is growing at an amazing pace and now you can avail
services like cash withdrawal, payments, deposit, stop payment,
acquisition of account statement and many more from more than
350 online branches.

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• 9-5 Non-Stop Banking
Banking at your own

convenience has been made possible. UBL now offers 9-5 Non-Stop
Banking service at more than 450 branches across Pakistan.
• Countrywide Instant Cheque Clearance
Submit a cheque in one city and get it cleared in another miles away
just within minutes. With online banking services, you can get your
cheque cleared instantly, without any hassle.
• Instant funds transfer
Funds transfer was never this easy. Make payments or receive

payments within minutes using our online facility. With the
introduction of Internet Banking now funds transfer is even made
easier and is just a click away.
Other benefits*:
• Free demand draft, pay order, TT and numerous other

banking services.
No restrictions on the number of withdrawals and deposits.
Free ATM cards allow you to withdraw cash from more than
300 ATM’s
• Anytime.
• State of the art Internet Banking services

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3. PLS Term Deposit Receipt.
If you wish to make a secured

long-term investment, UBL’s Term Deposit Receipt is the smart
choice, just make an investment and see your deposit grow over
time. By investing in UBL TDR’s:
You get an attractive rate of return.
Your profit is credited to your account every six

months.
You have the flexibility to choose from a wide range

of tenure.
Your investment is secured.
You can avail the Rollover or Renewed optionat any

•
• time before encashment
• You can get your TDR en-cashed at any time

before maturity period.
• Available Tenures:
• One Month
• Two Months
• Three Months
• Six Months
• One Year

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• Two Years
• Three Years
• Five Years
5. PLS Saving Account
For all you saver’s. If you choose to keep a deposit in a secured

savings account, which also gives an attractive rate of return then
UBL’s PLS, Savings Account will serve all your financial needs.
By keeping your deposits in UBL’s PLS Savings Account you
can also avail the following services:
• 350 Online Branches In 71 Cities
Now access your account from 71 cities across Pakistan. Our

network is growing at an amazing pace and now you can avail
services like cash withdrawal, payments, deposit, stop payment,
acquisition of account statement and many more from more than
350 online branches.
•
9-5 Non-Stop Banking
Banking at your own convenience has been made possible. UBL

now offers 9-5 Non-Stop Banking service at more than 450
branches across Pakistan
• Countrywide Instant Cheque Clearance

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Submit a cheque in Karachi and get it cleared in Peshawar within
minutes. With online
banking services, you can
get your cheque cleared instantly, without any hassle.
• Instant funds transfer
Funds transfer was never this easy. Make payments or receive
payments within minutes using our online facility. With the
introduction of Internet Banking now funds transfer is even made
easier and is just a click away. 6. UNISAVER
ACCOUNT
UBL Unisaver Account is an innovative way of serving your banking

needs. Be it trade, business or personal finance, the UBL Unisaver
allows you maximum flexibility, yet gives you optimum returns.
Special Features
• Daily Profits on your daily balance

• Higher returns on higher balances
• Attractive rate of return
• Backed by the bank awarded AAA Credit Rating
7. FOREIGN CURRENCY SAVING ACCOUNT
If you wish to maintain a secured foreign currency savings account

then UBL is the safest bet. By opening a UBL foreign currency
savings account:
• You get to choose from different range of

currencies i.e. US Dollar, British Pound, and
Euro etc.

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• You can avail different attractive rates
depending on the currency you choose.
8. FOREIGN TERM DEPOSIT ACCOUNT
If you wish to make a secured long-term foreign currency investment,

UBL’s Foreign Currency Term Deposit Receipt is a smart choice, just
make an investment and see your deposit grow over time.
By investing in UBL TDR’s:
• You get to choose from different range of

currencies i.e. US Dollar, British Pound, and
Euro etc.
• You can avail different attractive rates

depending on the currency you choose.
• You get the pleasure of availing the best

rate of return in the market. This is what
you call value for money.
UBL BASIC BANKING ACCOUNT – BBA

To accommodate the banking needs of low income groups, United Bank Limited is
pleased to launch the UBL Basic Banking Account Scheme (UBL BBA) from February
25, 2006 across its branch network all over Pakistan. This is primarily aimed toward
helping the low income group to benefit from the banking services without having the
pressure to maintain specific balance amount with the banks. Find below basic product
features of the Product:
ADVANCES DEPARTMENT
Financing is the major source of income of UBL, its loans

remains approximately two times of its deposits. Driven by
considerable growth in the local credit market and UBL’s
ability to offer competitive rates, the bank’s loan portfolio

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registered a considerable increase during 2004, capturing 8.6%
of the domestic market
share of advances.
UBL deals with different kinds of loans for different sectors.

The following are the products of its advances.
1. UBL Money
2. UBL Cashline
3. UBL address
4. UBL Drive
5. UBL Small Business Scheme
6. Agricultural Finance
1. UBL MONEY
UBL Money, the Personal Installment Loan from UBL provides you
with power, control, convenience and the flexibility to manage your
financial requirements and realize your dreams. UBL Money is a
fixed installment loan. It gives you access to funds starting from Rs.
50,000/- up to a maximum of Rs. 500,000/- without any collateral.
Features of UBL Money
• Flexibility
UBL Money provides you the flexibility to manage your monthly

installments according to your income stream. You can select any
tenor from 1 to 5 years in the multiple of 6 months.
• Payment Options

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You have the option of getting a Pay Order or transfer to an existing
UBL account, Balance
Transfer Facility for Credit
Cards, or any other loans.
• Exciting Features
-Zero-prepayment penalty option

-Complimentary Credit Insurance
-Competitive mark up
Repayment options
You can pay your installments through a Repayment Account at

designated branches. This is not feasible to show because this not
execute till now in Bahawalpur.
Eligibility Criteria You
are eligible if:
• You are within the age bracket of:
For salaried individuals 21-60 years

For self employed or Businessmen 21-65 years
• Your monthly gross income is
For salaried individuals Rs. 10,000/-

For self employed or Businessmen Rs. 25,000/-
• You have been:

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Employed for the last 6 months or have been in
business for
the last 3
years.
• You can use UBL Money to:
 Pay off your credit card balance

 Finance your child's education
 Buy home accessories

 Finance your vacations
 Buy anything you wish
Getting UBL Money is very easy. Just follow the simple steps:
• Fill the UBL Money application form

• Attach a copy of your CNIC and your proof of income
a) A Salary slip if you are a salaried employee
b) A Tax document / Bank Statement if you are self
employed
• Hand the application form along with your documents to
any UBL Money sales staff Member
2. UBL CASHLINE

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Have you ever wished for a loan that was flexible enough to be used
anywhere, anytime, and as
many times as you wanted?
UBL introduces Cash line – the most flexible loan, providing you up
to Rs.
500,000/- the perfect solution!
Features of the CashLine
• Flexible
• Convenient
• Cheque Book
• ATM/Debit Card
• Net Banking
• Funds Transfer
• Online Bill Payments
• Balance Transfer Facility
 How can you get Cashline?

If you are:
• A salaried person of 21 to 60 years, and your monthly net
salary is Rs. 10,000 Or
• A self employed business person/professional between the
ages of 21 to 65 years, and your monthly net take home
income is Rs. 25,000
3. UBL ADDRESS
You have always dreamt of having a permanent address. Now you

can turn your dreams into reality with UBL Address- the unique
offering that makes you the owner of your home while remaining
within your limited income.

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UBL Address understands your home financing needs and offers you
a variety of fixed, floating and
adjustable rate options-
because at UBL, where you come first.
Features of UBL Address
• Fixed Rate for 20 years
Fix your repayments for 20 years today. The fixed markup rate gives
you peace of mind and allows you to plan your cash flows better.
• Mark-up Monthly, Principal Annually (20 years)
For the first time tin Pakistan, UBL address provides an alternative to
high monthly rentals by offering a flexible repayment option to suit
your cash flows.
 Pay only markup for 11 months every year.
 Pay 5% of principal along with the markup in 12 th

month every year.
 Enables a fast principal repayment and hence lowers
total markup over life of the loan.
 Installment reduces every year.
Example on the loan of Rs.1000000 your annual principal repayment

will be Rs. 50,000 while you will only pay the markup as monthly
installment.
• Pay As You Select (PAYS)

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In addition to normal financing, UBL address offer you the facility to
design your own repayment
plan to suit your present and
future expected cash flows.
• PAYS_UP (10years, to 15 years
PAYS_UP allows you to start with low installments that increase

every year. For example, on a 15 year loan of RS. 1,00,000 your
monthly installment will begin from Rs. 9270 in year one and will
rise to Rs. 15679 in yearfifteen.
PAYS_Down (10years, to 15 years)
PAYS_Down (10 years, to 15 years allows you to pay higher

installments initially, with installments reducing in subsequent year.
No pre-payment penalty after the initial 3 years. For example, on a 15
year loan of Rs.1, 000,000 your monthly installment will begin from
Rs. 12,652 in year one and will fall to Rs. 9631 in year fifteen.
Floating Rate
In this option, you get a fixed rate for a period of 12 months

that gets re-priced annually.
4. UBL DRIVE
UBL Drive is a unique auto-financing product, which offers you

features, options and flexibility unmatched by any other bank,
because at UBL, You come first.

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Types of Finance
1. New Car Financing
UBL Drive allows you to drive away in your own car by making a
down payment of just 10% and to top that with low monthly
With UBL Drive you
installments.
2. Used Car Finance
old) at the most affordable rates.
3. Cash Your Car

can buy your favorite used car (up to 5 years
UBL Drive is the quick and hassle free route to the car of your
choice. Offering you for the first time in Pakistan, No Down Payment
and processing charges till your application is approved. After
approval, you can take your Purchase Order to any of our authorized
dealers, pay the Total Cash Outlay amount and simply drive away
with your preferred car.
• Feauture
Car Tracking Device
Insurance Options
• Process Charges
A processing charge of Rs. 4,000 will apply.

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5. SMALL BUSINESS SCHEME / BUSINESSLINE
Introduction
UBL Businessline… a complete solution to all your Business

Financing needs. With UBL Business Financing facility, you can now
take your business to greater and newer heights, and achieve the level
of success that you truly deserve. UBL Businessline is a running
Finance facility that not only provides funds for growth but also
enables you to capitalize on profitable opportunities. With UBL
Businessline, now you will surely say: "Ab Hui … Kamiyaabi Meri
Manzill'. If you have a small or medium-sized business, UBL can
assist you with the right mix of banking services that will help you
manage and grow your business. Our experts will facilitate you in the
varied financial situations that you come across. We will respond to
your needs promptly because we understand how much your
customers, your employees and YOU depend on us
Eligibility Criterion:
If you fall in the following criteria, then UBL Business line is just
the right choice for you
• Minimum monthly income: Rs. 25,000 and above

Age: 25– 65.
Resident: Pakistani.
• Self-Employed Professional / Self-Employed Businessman.
6. UBLAGRICULTURAL FINANCING / INPUT FINANCING
UBL's agricultural loans on easy terms and conditions to small-scale

land owning farmers boost the country's economy and yield greener
harvests. UBL enables farmers to buy good quality seeds, fertilizers,
pesticides and agricultural implements. Through the Government's
Loan Schemes for Haris, UBL lets your crops prosper and your
Agricultural loaning is an art or science of business, which

deals with productions of Crops and rearing of birds and
Come &animals
Join Us at the
to meet www.vustudents.net
basic necessity of life that is food cloth and
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dreams
Agricultural loaning is an art or science of business, which

deals with productions of Crops and rearing of birds and
animals to meet the basic necessity of life that is food cloth and
shelter.
Sources of Funds
materialize, making Pakistan's economy stronger.
The only and strong sourcing of financing agricultural loans is

banks own deposits and income receiving from its investment.
Type of Financing
There are three types of financing which are as follows….
• On the basis of Time Period
 Short-Term Loans (for 1 to 1 and half year).

 Medium-Term Loans (for 1 and half year to 5 years)
 Long-Term Loans (6 years and onward)
• On the Basis of Utilization

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 Production Loans are normally short-term Loans.
This type of
Financing is
for the purchase of seeds, fertilizer, labors, and
Food for animals etc.
 Development Loans are normally medium-term and

long-term loans. This type of financing is for the
purpose of purchase of Tractors, Tubwells, godowns,
storage houses, bulldozers, land labeling, agri
Equipments or any material for the construction of
poultry form or fish Form etc.
• On the Basis of Land Utilization
 Form Loans are for the purchase of seeds and

Tubwells, in this type it should be necessary that land
should utilized.
 Non-Form Loans are for the purchase of those

things, which cannot utilize the land diary form,
fishing form and pottery from etc.
• On the basis of Limit
 Demand Finance is for the production loans, which

should be renued every year it can be for 3 to 7
years.
 Cash / Running Finance is production loans it is

fixed for 3 years not will be renued.
Criteria of Financing
The following persons are fallowing in the criteria financing

for agri loans.

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• On the basis of land holding
half acre and blew.
acres to 50 acres.
 Above economic
are those who
hold above 50 acres
land.
80% landlords fall in the first category, 50% loans of 50%
given
 Subsistence holding are those who holds 12 and
 Economic holding are those who holds 12 and half
To subsistence holding according to state bank of Pakistan for

Production purposes.
• On the basis of cultivation
 Owner’s cultivators are those who is cultivating

their own land.
 Owners and tenant cultivators are those who

cultivate their own as well others on lease.
 Tenant cultivators are those who cultivate only

leased land.

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Terms and condition
• The person should not be defaulter of any bank.

• He should himself be cultivator.
• Satisfactory track record.
• The security should be insured.
• Copies of NIC of party and his witnesses
• Two photographs of party
• No objection certificate from that area Financial intuitions
• If loan is above 5 lac then CIB report should clear.
• Prof of cultivation.
• Security as per requirement.
• IB 7 (Islamic Banking).
• Letter of continuity for running finance.
• Letter of hypothecation (delivery).
• Charge creation certificate.
• Naqal intacal.
Securities acceptable
• Agricultural land possiton will remain to the party.

• Any urban or roller property with the name of party.
• Gold and Silver etc.
• Liquid Securities like saving certificate, bonds, shares and
TFC’s.
• Any other Securities, which is acceptable according to rules

of UBL.
• Personal guaranty of two persons.
• Hypothecations of property.
Sanction Limits

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For productions
Sugarcane per acre Rs 16,000

Cotton per acre 10,000
Wheat per acre 6,000
Rice per acre 6,000
Rate and limits can vary area to area.
For Development
The person should bring quotations of the thing for which he is

approving loans from three authorized dealers. It is in the
option of the bank that which one is accepted, one of them
should be acceptable. After accepting the quotation bank can
sanction one these debt equity ratio 90:10, 80:20 and 75:25.
Markup
Markup is vary from property to property upto 18% its internal

and plus KIBOR.
Repayment Schedules
Demand Finance for productions purposes paid at maturity.
Demand Finance for Development repay on the basis of installments

on quarterly, half yearly an yearly on the will of party after judging
his cash flow.
Cash Finance for production should clean up for 3 days at any time
once in a year, there is no renewal of documents. Markup is charge
on daily product basis.

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Foreign Exchange and ATM
Dealer
In this department Mr. Muhammad Fazal is working and
Dealing of Foreign Exchange
The following instruments are used in term conversion of

foreign exchange.
1. Money Gram
2. Taz Raftar Cheaques
providing foreign exchange and ATM services.
3. Hamrah
1. MONEY GRAM
The Money Gram money transfer service was started in 1988 by

integrated Payment Service a US based division of First Data
Corporation (FDC), a data processing company. At that time,
American Express owned FDC.
In 1996,Money Gram Payment System Inc was floated on the New

York Stock exchange. Money Gram Payment System is based in
Denver USA. There is call center located there; it handles

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transactions for all non-automated agents and answers queries from
customers on a 24-hour
hotline. Money Gram has a
world -wide agent base of over 29,000 agents, which allows
customers to transfer funds around the world within minutes in over
130 countries. The Money Gram service will enable our customers to
send and receive funds in 10 minutes.
Money Gram is a 10-minute person-to-person money transfer service,

which is quick and reliable and allows customers to send money
worldwide.
Benefits of Money Gram
• Reliable and secure service
An extensive network of Money Gram agents, linked by computers

around the world, ensures that our customer's money is transferred
safely. Thousands of people already use the Money Gram service
every day, taking advantage of the extensive Money Gram equality
agent network.
• Fast and convenient
In just 10 minutes, customer's money can be in another continent,

ready and waiting to be picked up at once of the many Money Gram
agents. Over 29000 agents in more than 125 countries are linked
worldwide to make sure that money is transferred without delay.
There are no complicated procedures and there is no requirement for
a bank account or credit card.
 Value for money

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Money Gram offers a fast, safe; service at highly competitive rates

MoneyGram is the cheapest money transfer service available to
customers.
• Free message service
An added personal touch with every transaction you send, customers

can include a 10-word message at no extra cost.
2. TEZRAFTAAR
Free Doorstep Remittances With-in the country or from abroad, UBL

offers the most efficient and price competitive service. With our large
network of branches, we are poised to offer you service almost at
your doorstep.
UBL's new remittance service, TezRaftaar offers all overseas

Pakistanis the fastest and the most convenient delivery of their money
to their beneficiaries in Pakistan. Best of all, TezRaftaar is
completely cost free and is available at all UBL branches along the
Bank's Network in the Middle East, UK and US.
Benefits of TezRaftaar
• Fastest delivery to your given address in Pakistan

• Doorstep delivery by authorized courier or credited
to the recipient's account.
• Free of charge transfer service.
• Open to all including those who are not UBL account
holders
• Complete reliability of transaction

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3. HAMRAH
We Are Now Offering

Denominations Up To Rs. 10,000 Only UBL has always been at the
forefront in identifying and meeting the financial needs of its valued
customers. UBL was the pioneer in introducing Rupee Travelers
Cheques facility in Pakistan, as early as
1971. In continuation of the same tradition, UBL in the
shape of "Hamrah" Rupee Travelers Cheque enhances this facility

for the convenience of its valued customers by offering
denominations up to Rs. 10,000.
UBL "Hamrah" has been designed keeping in mind, both

convenience and security - be it business, property, trade or personal
needs. "Hamrah" Rupee Travelers Cheques are the ideal and safest
way of carrying cash when traveling anywhere in Pakistan .
Hamrah RTC's are now accepted at more than 2000 places such as
hotels, shops, real estate agents, jewelers, car dealers, etc and of
course at all our UBL branches.
UBL has a 24-Hours customer help-line, providing its customers with

round the clock tele-verification of "HAMRAH" travelers’ cheques.
Benefits of Hamrah
• Absolutely FREE - No Bank Commission, No Excise Duty:

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Whatever the value of "Hamrah" purchased, no Bank Commission or
Excise Duty will be charged.
• Denominations:
Available in denominations of Rs. 10,000 and Rs. 5,000.
• Easily transferable and encashable:
At any of the large network of designated UBL Branches,

countrywide. Transferable/encashable through a single
signature
Available to all:
Holding an account with UBL not mandatory for availing this
Ease of immediate assistance in case of loss or theft:
Just dial "Hamrah"HotlineUANfor assistance111-111-825

or
contact nearest designated UBL Branch.
facility
• Special facility of refund:
Indicate choice of designated UBL Branch for refund, which

will be within days only. Most convenient while in transit
anywhere in Pakistan

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Dealing of ATM
ATM card ubl wallet
UBL wallet ATM/Debit card is all the convenience and security you
desired and the quality you deserve. This wallet holds all the cash in
your bank account. With UBL wallet you can withdraw cash at
ATM’s any time or make cash less purchases at outlets though\rough
the debit card facility.
With no joining fee and an accompanying complimentary cardholder

for your convenience, UBL Wallet has been designed to exhibit the
best in features and facilities, as well as look & feel. Because at UBL,
you come.
Salient Features
• All the Cash you need
UBL is the only bank that offers the ATM and Debit Card facility to
all account holders at all UBL branches, regardless of whether their
branch is online or offline
• Nine supplementary Cards
UBL Wallet also gives you the facility of having up to 9

supplementary cards issued against one primary card. All
supplementary cardholders will be able to conduct ATM/Debit
transactions and will share the transaction limits of the primary card
account.
• 24 X 7 Tool-free Contact center

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UBL's dedicated staff is at your service 24 hours a day, 7 days a
week. You can call our contact
center at 0800-11-825 (Toll-
Free), or you can simply pick up the telephone placed next to every
UBL ATM and be instantly connected to our customer service
representative via a hotline.
• UBL Wallet your ATM Card
ATM Network: UBL already has its own network of 53 ATMs,

which continues to expand by the day. Moreover, UBL Wallet is part
of the 1-Link switch, which is a fast expanding ATM network of
more than 12 banks. This allows you to use your UBL Wallet across
Pakistan at more than 300 ATMs
Funds Transfer
UBLWallet allows three kinds of instant funds transfers through

UBLATMs from your UBL
account:
Into any of your

UBLaccounts.
Into any pre-linked UBL account.Into
otherany
UBLaccount.
Human Assistant

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For the first time in Pakistan, selected UBL ATMs feature a Virtual
Human Assistant, who guides
you in conducting your ATM
transactions.
• Security
Your UBL Wallet functions on a PIN (Personal Identification

Number) based system, ensuring complete security of your
transactions.
• Mini Statement
Get a printed statement of your account that shows all recent

transactions.
• Fast Cash
Swiftly withdraw your desired amount by selecting from one of the
options of preset denominations.
UBL Wallet your Debit Card
With UBL Wallet as your Debit Card, you can shop all you want, eat
all you can, or fill up your car tank without carrying any cash. Simply
use your UBL Wallet for direct debit from your bank account. The
Debit Card facility is being offered in association with the Orix
network, which offers connectivity at more than 1600 outlets across
the country. You can use your UBL Wallet to conduct a debit
transaction at any outlet in Pakistan that displays the Orix logo. Your

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debit transactions are safe and secure, since only you are aware of
your Personal Identification
Number (PIN). A debit
transaction is conducted only
when you type your PIN into the Point of Sale (POS) terminal located
at the retailers' premises.
Annual Fee (Rs.) Daily Limits (Rs.)
Card ATM Debit Funds
Type Primary Supplementary Withdrawal Card Transfer
Gold 500 250 40,000 100,000 500,000

• Attested copy of NIC.
• Copy of FIR.
RTC department is immediately in formed about the lost RTC, so that
caution is marked. The branch officer after verification of
genuineness of the case and proper identification will send the case
duly recommended.
Lost RTC number will be circulated through lost RTC bulletin, the
claim will be settled in cash or credit to part’s account. Refund in lieu
of lost RTC Rs.300 per application.
Furthermore two services are also performed by these officers, which

are as follows.
Outward Banking Collection (OBC)

Interbank Credit Advice (IBCA)
Types of Cheques
Cheques collected by clearing department

are of three type:
1. Transfer cheques
2. Transfer delivery cheques
3. Clearing cheques
•

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•
Transfer Cheques
Which are collected and d paid by the same branch of the
bank.
Transfer Delivery Cheques

Which are collected and paid by two different branches of a
bank situated in the same city.
Clearing Cheques
When the payee or endorsee (which deposits the cheques for
collected), and the drawer of cheques maintain accounts with
different bank, the collecting bank can receive the amount of cheques
from the paying bank in any of the following manner:
It can send its representative to each of the paying to collect the

amount of cheques.
But this procedure is risky and wasteful of time and labor. It can
maintain accounts with various paying banks.
Functions of the Clearing Deptt.
• To accept transfer, transfer delivery and clearing cheques

from the customers of the
• Branch and to arrange for their collection.

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• To arrange the payment of cheques drawn on the branch and
given for collection to
• Any other branch of
UBL or any other member or submember of the local
clearing House.
• To collect amount of cheques drawn on members or
sub-member of local clearinghouse, sent for collection
by UBL branches not represented at the local
clearinghouse.
Cash Department
Mr. Javad Ahmad and Mr. Iqbal are working in this department
as cash supervisor and cashier. They are performing following
functions.
1. Cash Related
2. Unrelated with Cash
1. CASH RELATED
The following are the function with is related to cash.
• Collection of debit slip.

• Receiving of utilities Bills.

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• Balance of Cash available at day end with total received.
• Proper send the cash
to the regional office
or any where at the instruction of head office.
2. UNRELATED WITH CASH
Mainly related to bills entry, BILLS are auto of charges from the
seller to buyer.
Bills department performs the function of collection of these bills. It
is of two types:
• Clean collection
• Documentary collection
1. Clean collection
Collection of financial document not accompanied with

commercial & transport documents is called clean collection
e.g. collection of cheques demand drat, dividend bill of
exchange promissory note etc
Procedure
Suppose our client brings a cheque of habib bank LAHORE for
collection. UBL Fared gate branch will endorse it to ubl main
branch Lahore, through special crossing. That branch must be
the clearing agent and after clearing from stat bank following
entries will be passed.
State bank account Dr

Head office account Cr
Then that branch will inform us through intimation, and bank will
pass the following entries after paying the party;
Head office account Dr


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Party account credit Cr
If instead of some there banks

the cheques is of some branch of UBL, Lahore then there e no need
of clearing. The entries passed by bank
that branch will be
Party account Dr
Head office account Cr
And after receiving intimation bank will pass the entries like;
Head office Dr
Party account Cr
2. Documentary / Inward bills for collection
The collection of out station cheques of our own branches or that of

other bank.
Procedure
Suppose a transaction is carried between is seller accountholder of

Habib Bank Lahore and a buyer, account holder UBL Bahawalpur.
Buyer paid the seller through cheques. Seller gives cheques for
collection to Habib Bank Lahore; they endorse it to Habib Bank main
branch Bahawalpur through special crossing. HBL Bahawalpur sends
it to UBL main branch Bahawalpur through clearing this OBC for
HBL Bahawalpur.
We (payee) will pass the following entries;
Party A/C Dr
State Bank A/C Cr
And send intimation to HBL Bahawalpur and this bank will pass the
following entry.
State Bank A/C Dr

H O A/C Cr

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And HBL Lahore (collecting agent) will pass this entry.
H O A/C Dr
Party A/C
Cr
UNITED BANK LIMITED
PROFIT & LOSS ACCOUNT AS AT DECEMBER

31,2008
(Rupee in 000)
2008 2007 2006
Mark-up / return / interest earned 9,233,881 8,944,260 11,020,035
Mark-up / return / interest expense 1,732,760 1,888,349 5,379,435
7,501,121 7,055,911 5,640,600
Provision against non-performing

435,41 loans an advances 4444,871 851,958
Provision for diminution in the
104,871 value of investment (100,381) (160,289)
12,897 Bad debts written off directly 3,841 47,904
562,053 338,874 739,573
Net mark-up /return/interest

6,493,858 income after provision 7,162,247 4,901,027
NON MARK-UP/ INTEREST INCOME
Fee, commission and brokerage income 1,654,475 1,442,642 1,351,147

Dividend income / gain on
sale of investments 1,102,510 2,057,314 414,881
Income from dealing
in foreign currencies 668,085 436,656 1,051,778

Other income 981,154 607,500 454,313
4,406,224 4,544,112 3,272,119
11,568,471 11,037,970 8,173,146

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NON MARK-UP / INTEREST EXPENSES
Administrative expenses 6,702,709 6,153,913 5,390,233
Other provision / write offs / (reversals) (34,422) 551,840 27,353
Other charges 10,456 5,501 24,252
Total non mark-up / interest expenses 6,678,743 6,711,254 5,441,838

Extraordinary items - - -
PROFIT BEFORE TAXATION 4,889,728 4,326,716 2,731,308

Taxation - Current 283,083 193,050 195,871
- 285,201 Prior year(s) 223,070
619,900 18,701
- Deferred 1,274,978 1,102,420
1,188,184
1,691,098 1,316,992
PROFIT AFTER TAXATION

3,701,544 2,635,618 1,414,316
UNITED BANK LIMITED
BALANCE SHEET
AS AT DECEMBER 31,2008
(Rupee in 000)
ASSETS
2008 2007 2006
Cash and balances with treasury banks 23,844,435 17,274,461
15,649,561
Balance with other banks 17,699,334 11,386434 9,985,788
Lending to financial institutions 16,262,504 23,096,028 3,627,557

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Investments
Advances
Performing 144,806,581 92 ,513,736 67,355,236
Non-performing 6,118,006 3,611,442
Other assets 4,393,852 3,001,793
Fixed assets 3,969,006
Taxation recoverable 45,728
Deferred tax asset-net 5,194,89
54,953,728 56,516,760 69,244,328
5,452,870
3,636,065
3,754,236 2,710,892
283,171 314,712
5,486,357 5,026,457
272,612,663 216,924,418 183,003,466
LIABILITIES
Bills payable 3,811,284 2,975,910 1,832,981

Borrowings from financial institution 11,975,684 7,710,375 5,347,349
Deposits and
other accounts 230,256,627 185,071,502 158,263,495
Sub-ordinate loans 3,500,000 - -
Liabilities against assets
subject to finance lease 288 39,995 81,548
Other liabilities 3,513,569 4,541,704 5,544,441
Deferred liabilities 2,191,180 1,535,059 861,935

255,248,632 201,874,545 171,931,749

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NET ASSETS
17,364,031 15,049,873 11,071,717
----------- ---------- ---------

Share capital 5,180,000 5,180,000 5,180,000
Reserves 5,915,928 4,678,317 4,243,352
Unappropriated profit/ loss 3,274,439 1,384,490 (797,100)
14,370,367 11,242,807 8,626,252
Surplus on revaluation of assets 2,993,664 3,807,006 2,445,465

17,364,031 15,049,873 11,071,717
---------- ---------
----------

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United Bank Limited
Balance Sheet
Common Size Analysis
Rs in '000 Common size (%)

Assets 2008 2007 2006 2008 2007 2006
Cash/Bal. With Banks 23,844,435.00 17,274,461.00 15,649,561.00 8.75 7.96 8.55
Bal.with other banks 17,699,334.00 11,386,434.00 9,985,788.00 6.49 5.25 5.46
lending to F.Is 16,262,504.00 23,096,028.00 3,627,557.00 5.97 10.65 1.98

Investment 54,953,728.00 56,516,760.00 69,244,328.00 20.15 26.05 37.84
Advances-Performing 144,806,581.00 92,513,736.00 67,355,236.00 53.11 42.65 36.8
Advances-Non
performing 6,118,006.00 3,611,442.00 5,452,870.00 2.24 1.66 2.98
Other Assets 4,393,852.00 3,001,793.00 3,636,065.00 1.61 1.38 1.99

Fixed Assets 3,969,006.00 3,754,236.00 2,710,892.00 1.46 1.73 1.48
Taxation recoverable 45,728.00 283,171.00 314,712.00 0.02 0.13 0.17

Deferred Tax Assets-
net 519,489.00 5,486,357.00 5,026,457.00 0.19 2.53 2.75
272,612,663.0
Total Assets 216,924,418.00 183,003,466.00 100 100 100

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Liabilities
B/Payables 3,811,284.00
2,975,910.00 1,832,981.00 1.5 1.47 1.07
Borrowings from 11,975,684.00
financail ins. 7,710,375.00 5,347,349.00 4.69 3.82 3.11
Deposits & othes
account 230,256,627.00 185,071,502.00 158,263,495.00 90.21 91.68 92.05
Sub-ordinate loans 3,500,000.00 - - 1.37 0 0

Liabilities againest
assets subj. To F.L 288.00 39,995.00 81,548.00 0 0.1 0.05
Other Liabilities 3,513,569.00 4,541,704.00 5,544,441.00 1.38 2.25 3.22
Deffered Liabilities 2,191,180.00 1,535,059.00 861,935.00 0.86 0.76 0.5
Total Liability 255,248,632.00 201,874,545.00 171,931,749.00 100 100 100

Shareholder's Equity
Share Capital 5,180,000.00 5,180,000.00 5,180,000.00 29.83 34.42 46.79

Reserves 5,915,928.00 4,678,317.00 4,243,352.00 34.07 31.09 38.33
(797,100.00
Unappropriate 3,274,439.00 1,384,490.00 ) 18.86 9.19 -7.19
Profits/Losses
2,993,664.0 3,807,006.0 2,445,465.0
Surplus on 0 0 0 17.24 25.29 22.09
revaluation of assets
17,364,031.0 15,049,873.0 11,071,717.0

Total 0 0 0 100 100 107.19
UNITED BANK LIMITED
RATIO ANALYSIS
2008 2007 2006

BANKS SPECIAL
Earning Assets to Total Assets 95.01% 94.23%
SOLVENCY RATIOS 93.61%

Return on Earning Assets 1.43% 1.26% 0.83%
Equity Capital to Total Assets 6.37% 6.94% 6.05%
93.06% Debt Ratio 93.63% 93.95%
13.41 Debt-equity Times 14.70 15.53
ACTIVITY RATIOS
4.12% Total Asset Turnover Ratio 3.39% 4.00%
Operating Asset Turnover Ratio 10.25%
PROFITABILITY RATIOS

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10.32% 10.33%
Net Profit Margin 40.09% 29.47% 12.83%

Return on Investment 3.77% 4.66% 3.95%
Return on Equity 21.32% 17.51% 12.78%
Return on Assets 1.36% 1.21% 0.77%
Earning Per Share Rs. 7.15 5.09 0.60
Current ratio 1.52 1.04 1.03
Return on Earning Asset is in increasing trend. Banks strategy about

to increase its earning asset becomes successful. But the proportion
of increasing of return on earning assets is lesser than the increase of

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earning assets to total assets. If bank concentrate to increase the
return of earning asset, it can
increase.
Equi ty Capital to TotalAssets
7.50%
7.00%
6.50%
6.00%
5.50%
Equity Capital to Total Asset is increase 2006 to 2007 little bit but it
become decrease in 2008 but this decrease is lesser than the
proportion of increase. In 2007 the Total Equity was higher than the
2006 and 2008. It may be call back its shares or its profit become
low in 2008 due to which this ratio become decrease.
DebtRatio
94.20%
94.00%
93.80%
93.60%
93.40%
93.20%
93.00%
92.80%
92.60%
Debt Ratio is decrease in 2007 but it become increase in 2008, this

increase is lesser than the decrease. This ratio shows that in 2007 the
bank pay its liabilities or its asset become decrease and in 2008 its
total liabilities increase as compare to total Assets, which shows that
other interested partied want to built their relationship with UBL

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Debt-equityTimes
16
15.5
15
14.5
14
13.5
13
12.5
12
Debit/equity Time decrease in 2007 but increase in 2008, which

shows that in 2007 bank have pay its debts and rise its equity but in
2008 once again its liabilities increase to 14.70 time of its equity
which is favorable for the bank. This ratio show the relationship of
the other interested parties with this bank especiallycreditors.
Total Asset Turnover Ratio
5.00%
4.00%
3.00%
2.00%
1.00%
0.00%

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Total Asset Turnover increase in 2007 very little bit but it becomes
decrease in 2008, which is not
so favorable. This ratio
indicates that the proportion in the turnover is not sufficient as the
amount of total asset increase it should be necessarily that turnover
increased.
Operati ng Asset Turnover Ratio
10.35%
10.30%
10.25%
10.20%
Operating Asset Turnover is in decreasing trend this trend is not

favorable which shows that increase in the turnover is not according to
the increase of the operating so participating in turnover of the
Net Profit Margin
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
operating asset is little bit. UBL should control its operating cost.

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Net Profit Margin is increasing trend, which is favorable for the UBL
This ratio shows that a great
achievement is happening
from 2006 to 2008 in its net profit margin. Great achievement to
control its expenses and increase its other income. This shows that
the administrative department is working well.
Return on Investment
5.00%
4.00%
3.00%
2.00%
1.00%
0.00%
Returnon Investmentis increasein 2007but it becomedecreasein

2008, decrease is grater than the increase this is unfavorable trend for
the UBL in 2008. Because the investment is not giving return as well
as is should. So it is not profitableto investin investmentit will be
better for the bank to invest to other Asset, which give grater return.
ReturnonEquity
25.0%
0
20.0%
0
15.0%
0
10.0%
0
5.00%
0. %
00
Return on Equity is in increasing trend, which is favorable for the

UBL. The decision about to maintain equity weither to increase or
decrease becomes successful because it proportion going increase
year to year.

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successful because the proportion going to increase year to year.
Earning Per Share is in increasing trend, which is favorable for the

UBL. Great achievement is from 2002 to 2008, which is almost 6time
increase. This ratio shows that the right decision about the number of
shares floating in the market, and proper management
Current ratio
1.6
1.4
1.2
0.8
0.6
0.4
0.2
regarding controlling of expenses. After this the company become

eligible to pay dividend to its shareholder.
Current Ratio is in increasing trend, which is favorable for the UBL.

This ratio shows that the bank have much liquidity to pay its short-
term debts with in shorter period of time. The bank has achieved to
increase its current asset over current liabilities. It shows the good
credibility of the Bank.
R eturnonAssets
1.60 %
1.40 %
1.20 %
Economic outlook
1.00 %
0.80 %
0.60 % Pakistan economy is on the constant growth trajectory

0.40 %
0.20 % achieving highest growth level in the last five years, however,
0 .00 %
Return on Asset in increasing trend, which is favorable for the UBL.

The strategy about the whether to increase or decrease remain
EarningPerShareRs
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8 the build up of inflationary pressures are posing some concern.
7
6
The real GDP growth rate
5
4
for the FY05 is being
3
projected at
2
1
7.4% - 7.8% per annum, as against 6.6% per annum target. This
0
growth is mainly on the back of bumper cotton and wheat

crops. The high pace of monetary expansion, led by increasing
demand for credit by the private sector and coupled with
shortage of liquidity has fueled inflationary trends that have
resulted in a revision of the FY 05 CPI change, which is
expected to be in the range of 8.2% to 8.8% per annum as
against the initial target of 5%. The short-term interest rates
have continued there upward movement, with the cut-off rate
on government treasury bills increasing by 106 to 185 basis
points.
Credit Rating
The JCR-VIS Credit Rating Company Limited has assigned a
short-term credit rating of “A-1+” to the Bank. This is the
maximum rating in the short-term and denotes outstanding
short-term liquidity with highest certainty of timely payments.
Further, the medium to long-term credit
Rating assigned is “A+”, indicating good credit quality,
moderate risk and strong protection factors.

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SWOT Analysis of United Bank Limited
STRENGTHS
1. UBL has its own online software, this software also sell
to the other banks and earn.
2. It has larger network with over 1058 domestic and 15

overseas branches most of them are online.
3. It has many attractive products in advances like

agricultural, commercial and cash line etc.
4. Its main branches are placed art good locations with

beautiful buildings.
5. UBL has good credit rating from JCR-VIS with “A-+”,

in short-term and “AA” in long-term.
6. Well organized program for internees and also provide

them attractive stipend.
7. Help line is available with the ATM for 24 hours to

contact with head office at any problem regarding ATM.

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8. UBL is innovator in chip credit card.
9. All officers of the

UBL acting as BDO and participating to achieve targets,
whole staff works as a team.
10. There is no union anywhere in UBL branches.
11. From financial statement analysis it shows that UBL

give preference to advances and investment, Pakistani
community also relay on UBL.
12. UBL’s diversified deposit base and extensive

nationwide outreach continues to be its key advantage.
13. Till May 2005, the bank had successfully issued over
50,000 credit cards within the country.
14. In the long run, a new corporate image, a large, core,

deposit base and innovative loan products will act as key
drivers to improving the bank’s positioning in the
financial sector.
15. Core capital of the bank stood further enhanced to Rs.

14.55b (FY03: Rs. 11.24b) at March 31, 2005.
16. UBL has set up a Business Risk Review Department to

monitor risk management processes within the bank.
17. The bank has also expanded its ATM network from 10
to 53 ATMs by year-end 2004.

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18. UBL has also acquired a new consumer banking

software – ‘FAIRIZER’ - comprising 3 separate systems,
one system each for consumer banking, credit initiation
& recovery.
19. Driven by considerable growth in the local credit

market and UBL’s ability to offer competitive rates, the
bank’s loan portfolio registered a considerable increase
during 2004, capturing 8.6% of the domestic market
share of advances.
20. Net markup income increased from Rs. 7.05b to Rs.

7.5b as a result of increased investment in credit
portfolio.
SHORTFALLS / WEAKNESS
1. The promotion of UBL employees almost depends on

bringing of deposits respectively.
2. Some process becomes late due to UBL centralization.
3. UBL at No third in deposit without BDO.


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4. Employees are not well grooming as compare to other
modern commercial
banks.
5. In restructuring the No of employees too much fire

especially in big cities so now need become appear.
6. From car drive UBL take nominal share although it has

larger network this are due to they not entertaining Land
Lord.
7. There is no any HR officer in Hub level.
8. UBL mostly depend upon one to one marketing for

deposit not organized setup.
9. UBL’s ATM remains most of the time upset.
OPPORTUNITIES
1. UBL have well experienced IT programmer they can

make their own ATM network like one link and M.net.
2. They can sash their old well-experienced employees to

give promotion.
3. It has largest network due to this it can take benefit from

restructuring.

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4. They can increase their market share due to chip credit
card with the help of
U phone co.
5. UBL has larger network but not whole branches are

online, if all branches become online then its business
should boost up.
6. UBL has overseas branches most of those countries in

which other main competitors not have if so it can take
benefit after inspiring those govt.
7. Govt. of UAE has declared a free industrial estate which

having its own free poor as Jabl-eali on which no tariffs
to be imposed, UBL has already there it branch and take
benefit and open one more that location.
THREATS
1. The ATM network has not its own that’s why huge
amount transfer into the ABN ambro account.
2. Well-experienced employees leaved UBL because they

receive good offer from other banks.
3. Due to its IPO’s in last share offering its report badly

damaged.
4. All banks/DFI’s are facing stiff competition to attract

new customers with the privatization program that
began in 1991, so five NCB’s and three DFI’s become
privatized and have new private banks were setup.

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5. This is the age of competition, expansion with all good
SFI’s and banks with
new technology. It is
threat for loosing its market share.
6. Pakistani political environment is not stable which leave

bad effect on all sectors.
7. Freezing of foreign currency accounts by the govt. of

Pakistan is also a f\ear for all Pakistani banks.
Conclusions
This organization is well managed with organized structure and

efficient employees. Due to its growth in online branch system,
it has bright future in Financial Organizations.
SUGGESTIONS & RECOMMENDATIONS
• At the end of every report, it needs suggestions and

recommendations. According to my judgment the
following are the suggestions and recommendations.
• As UBL is expending with it network 1058 branches, it

should be beneficial for the bank to computerized all the
branches and earn more than before.

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• The proportion of performance related work should be
more than the
proportion of
deposits in promotions.
• This strategy should be developing that decentralized

means some authority given the branches.
• UBL should appoint the BDO’s at least hub level with

the help of this strategy UBL can increase it deposits.
• It should be necessary for the UBL that for the old

employees training session for well grooming, because
even they don’t know that how to deal with new
technology.
• UBL should be appoint at least one HR officer at hub

level for dealing HR related work.
• As UBL have well in IT sections, I think they can

develop their own ATM network as M.net and 1 link.

Internship Report
• The ATM machine is some times in small cities remain
disturb that’s why customer become dissatisfied, if UBL

have its own network related ATM than this problem
should solve.

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Come & Join Us at VUSTUDENTS.

For Assignment Solution, GDB, Online Quizzes, Helping Study material,

Go to http://www.vustudents.net and click Sing up to register.

VUSTUENTS.NET is a community formed

By the Grace of Almighty Allah and with the

Branch Manager Mr. Raja Tariq, guided me well

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OBJECTIVES OF STUDYING UNITED

The main objectives to study in UBL was to gain knowledge

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To cope out the rapidly changing environment.

Fully modern and atomized services to their customers.

• Offer credit to the

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Zahid Hussain (M.Com)

• Uplift the bank in

OVERVIEW OF THE ORGANIZATION

History of banking in Pakistan stands with partition. At the time

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Mr.I.ICHUNDRIGAR was its chairman who died in December

Progress of this estimated institute could be measured in terms

In 1963 first overseas branch was opened in London, in 1966

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Zahid Hussain (M.Com)

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MISSION OF UNITED BANK LTD IS TO BE THE

• Leading private sector bank in Pakistan.

• With an international presence.

Through innovative technology.

And effective human resource management.

In a modern and progressive organization.

Culture of meritocracy maintaining.

• Delivering quality services.

• High ethical and professional standards.

Zahid Hussain (M.Com) 9

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YOU COME FIRST

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STRUCTURE & FUNCTIONS OF UBL

The main Functions of UBL are

• Collecting cheques and bills exchange from its

• Collecting interest due, divided pensions and other sums

Transfer of money from place to place.

Acting as an executor, trustee or attorney for the

Providing safe custody and facilities to keep jewelry,

Zahid Hussain (M.Com) 11

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• Issuing of letter of credit to facilitate imports and

• Accepting bills of exchange on behalf of customers.

• Purchasing shares for the customers.

• Undertaking foreign exchange business.

• Furnishing trade information and tending advice to

Supervisor Customer Services

Two officers are working in Supervisor Customer Services who

UBL has taken progressive steps and has introduced innovative

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3. PLS Term Deposit Receipt.

• UBL Profit - Certificate of Deposit