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Natalia Blanita

Doncaster, DN4 7AQ, South Yorkshire

E-mail: natalia.tulvan@gmail.com
Tel: +447464095701

Education and qualifications:

 (2016 – 2018) ICS Learn Online Courses
CIPD Fdn Online Diploma in Human Resources Practice – CIPD student member
Modules included: Understanding Organisations and the Role of Human Resources; Resourcing Talent;
Developing Yourself as an Effective HR/L&D Practitioner; Supporting Good Practice in Managing Employment
Relations; Supporting Change within Organisations.
 (2008 – 2011) West University of Timisoara
Psychology – Some coursework completed
Modules included: Organisational Psychology; Work Psychology; Social Psychology; Cognitive
Psychology; Learning and Developmental Psychology; Human Behaviour Genetics.
 (2004 – 2008) Avram Iancu National College, Bihor County
Philology – Baccalaureate Degree (Bachelor Degree equivelent)
Modules included: Languages (English; French), Literature, Geography, Social Sciences.

Skills Profile:
Communication, presentation and customer service
 Good communication and customer service skills acquired throughout my work experience in sales as well as in
 Experience gained in communicating with a variety of people over the phone or in person in all of my previous
Mother tongue: Romanian
Listening Reading Spoken production
 English C1 C1 C1 C1 C1
 Spanish C1 B2 B2 B2 B1
Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user
Common European Framework of Reference for Languages

Sales and marketing

 Acquired good negotiation skills through my experience in sales, especially in my role in online marketing where I
had to constantly negotiate with our suppliers and had to be persuasive;
 Had developed these skills in my roles as a sales advisor by meeting targets and goals.
 Very good organisational and administrative skills, gained through my work in recruitment and administration.
 Planning and organizing were extremely important when I worked in recruitment and administration
Computer literate
 Knowledgeable in working with Microsoft Office applications: Excel, Word, Power Point, One Note;
 Learnt how to use other software required for a job such as EZ Workforce or CRM, and am a fast learner;
Team working

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Natalia Blanita
Doncaster, DN4 7AQ, South Yorkshire
E-mail: natalia.tulvan@gmail.com
Tel: +447464095701

 Working in recruitment offered me a new view on team working as it is highly important to be able to rely on one
another for the best outcomes.
 I recognise it is important to work together as a collective and try to encourage those who may not be as confident
as others and offer my support to the team members that might struggle at times.
Problem solving
 Always make sure to take a different approach in solving a problem when I have to deal with customer queries and
complaints and analyse the cause before finding a solution. This was useful both in sales and recruitment.
Motivation and resilience
 Able to perform well in high-pressured environments as I’m very competitive with a strong motivation to succeed.
 Highly motivated in learning new things and improving my skills. I am a very good autodidact and enjoy learning
by myself as well as from others.

Work experience:
Part time Secretary at Elen Logics LTD (March 2016 – present)
Doncaster, United Kingdom
 Calculate working hours and draft weekly invoices;
 Handle correspondence, electronic or otherwise; organize and file documents.
Business or sector: Administration

Outbound Sales Agent at XLN Business Services (October 2017)

North Bank, Sheffield, S3 8JY, United Kingdom
 Cold-call business owners on a daily basis providing them with phone and broadband services;
 Use computer systems and CRM;
 Build and manage a sales pipeline and reach daily targets.
Recruitment Administrator at Nexus People (October 2016 – December 2016)
Stoneleigh & The Coach House, 39 – 41 Halifax Road, Brighouse, Yorkshire, HD6 2AQ, UK
 I’ve learnt to work with software such as EZ Workforce and platforms like Salesforce and Idibu; Had to keep a well
organized and concise database;
 Organize, file and keep records of our candidates as well as dealing with non-compliant applicants and conducting
background checks;
 Ensure the completion of our compliance database in an Excel spreadsheet for the upcoming audit;
 Booking and conducting group and individual interviews; Sending confirmation e-mails;
 Dealing with and solving queries and complaints over the phone or face to face.
Business or sector: Human Resources and recruitment

Supervisor at Helen E Cosmetics (Concession within Debenhams) (August 2016 – October 2016)
A1 Coombswood Business Park, B62 8BH, Halesowen, United Kingdom
 Place weekly delivery orders and stock management;
 Plan the team’s weekly working schedule;
 Support the team in times of need.
Sales Demonstrator at Helen E Cosmetics (Concession within Debenhams) (July 2016 – October 2016)
 Approach customers; present and demonstrate our products and persuade them to buy;

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Natalia Blanita
Doncaster, DN4 7AQ, South Yorkshire
E-mail: natalia.tulvan@gmail.com
Tel: +447464095701

 Meet targets and keeping a clean and organized work environment.

Business or sector: Wholesale and retail trade

Recruitment Consultant at Passing Through Jobs LTD (July 2015 – January 2016)
65, Shepherds Bush Green, W12 8TX, London, United Kingdom
 Contact and screen applicants as well as booking interviews;
 Conduct interviews via Skype and keep candidate profiles and documents;
 Keep contact and support the successful candidates after their relocation;
 Work with Microsoft Excel and Word on a daily basis;
 Understand and work with online apps such as Trello and Skype.
Business or sector: Human resources; Recruiting and selection.

Gratiae Cosmetics Beauty Adviser at Europa Rock Investments GmbH (December 2014 - May 2015)
Flughafenstr. 1-3, 22335 Hamburg, Germany
 Direct approach and stellar customer service offered through demonstrating the products;
 Achieve daily sales targets and do inventory management on each opening and closing of the store.
Business or sector: Wholesale and retail trade.

Online Store Sales Advisor / Administrator at DB PRO HOLDING SRL (March 2013 - November 2014)
22, Constantin cel Mare, 300265 Timisoara,
 Provide a full and accurate description for every product on our website and update prices daily through the use of
Microsoft Excel;
 Negotiate prices with suppliers and obtain the best deals for our store;
 Take telephone orders and confirm overnight placed orders on the website; prepare the packages for delivery;
 Offering the best customer service and deal with customer queries and complaints.
Business or sector: Wholesale and retail trade / Administration

Interests and further information:

 I was a volunteer for Save the Children for four months in 2010, while I was studying at university. It was an
amazing experience from which I learned to work with children.
 I love creative activities like Arts&Crafts.

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