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Incident: 338400 / 2018 - VF01 - Billing document


missing while accounting document posted.
ID 002075129400003384002018
Customer 188913 - Essar Steel India Limited
Installation 7120005643 - R/3 Call-Off (SISL Cust.)
System SP6 - ciSP6
Component Processing Billing Documents (SD-BIL-IV)
Status Customer Action
Priority High
Estimated Automatic Confirmation Date 23.07.2018

Communication
02.07.2018 11:55:58 INDIA - Problem Description: module vc (S0010682154)

Dear Team,

Please check accounting document number - 8318054258/2018 for which we are unable to find the billing
document in our production environment SP6 720.

Please treat it as serious matter since it is consuming our tax invoice number series but not generating the
billing document. Also user won't be able to take print of tax invoice since billing is not generated.

Kindly provide the root cause for the said behavior by going through the ABAP code.

Note - This is a random behavior and we can't generate test data or steps to reproduce the same.

Regards,

Prakash Chaliyawala

Mo - 9879105503

02.07.2018 11:55:59 INDIA - Business Impact: module vc (S0010682154)

Please treat it as serious matter since it is consuming our tax invoice number series but not generating the
billing document. Also user won't be able to take print of tax invoice since billing is not generated.

02.07.2018 11:56:00 INDIA - Steps to reproduce: module vc (S0010682154)

Please provide step-by-step instructions on how to reproduce your issue:

Step 1: This is a random behavior and we can't generate test data or steps to reproduce the same.

Step 2:

Step 3:

02.07.2018 14:45:54 INDIA - Reply: SAP

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-07-06 Page 2/4
Dear Mr. Chaliyawala,

I logged on to SP6 system to analyze the situation.

The possible reasons for such gap in the billing document numbers are listed in the following note:

1695132 - Gap in billing document number

In FB03 you can see that the accounting document was created on 06.05.2018.

Document Number = 8318054258


Company Code = 2000
Fiscal Year = 2018
Document Date = 06.05.2018
Posting Date = 06.05.2018

Ref. Transactn = VBRK Billing document


Reference key = 2172519294
Entered by = AKADU
Entry Date = 06.05.2018
Time of Entry = 23:59:58
TCode = VTFAKT

For that date I checked SM13 and ST22 transactions but could not find any update terminations or dumps
which could be responsible for the missing
billing document 2172519294.

However, in the SD-FI interface userexit EXIT_SAPLV60B_001 (Include ZXVVFU01) I saw that a "message"
statement is programmed.

Such action should be avoided as it can cause inconsistencies in your system like existing Fi document
without corresponding SD-billing document.

Such message statements should be avoided in userexits as they break tha standard process & program
logic.

For more information please check following SAP note:

1579523 - Billing document is missing eventhough accounting document is available - SD Billing

Best regards,

Csaba Soltesz
SAP Product Support

02.07.2018 16:24:06 INDIA - Info for SAP: module vc (S0010682154)

Dear Soltesz,

I have gone through your response. Based on that i have done further investigation for the message "
I062(ZSD_MSG)". During the analysis i have found that the said message will trigger only if i am performing
transaction code - VF11 and my billing date < 01.07.2017 which is not a case for the given accounting
document.

Request you to reinitiate further investigation and let us know actual root cause.

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-07-06 Page 3/4

Regards,

Prakash Chaliyawala

Mo - 9879105503

02.07.2018 19:15:27 INDIA - Reply: SAP

Dear Mr. Chaliyawala,

In order to find the root cause it would be necessary to replicate the situation.

Since no dump or update termination is available, it is not possible to find the root cause retrospectively.

I can not tell you what have happened in May without evidences.

I suggest to you to reverse the FI document. Please contact your local SAP consultant for that.

Best regards,

Csaba Soltesz
SAP Product Support

Contacts

Secondary
Role Name Time Zone Primary Phone E-Mail
Phone

module vc jitendra.kapadia
Reporter UTC +91-9879101637
(S0010682154) @essar.com

Attachments

File Name Description File Type File Size Created By Created On

module vc 02.07.2018
VF01 issue.docx VF01 issue DOCX 177.9 KB
(S0010682154) 11:55:58 INDIA

KBA/SAP Notes

KBA/SAP Note Number Note Text

Billing document is missing eventhough accounting


1579523
document is available - SD Billing

Action Log

Changed On Changed At Changed By Action Old Value New Value

© 2018 SAP SE or an SAP affiliate company. All rights reserved


2018-07-06 Page 4/4
Monday module vc
11:55:58 INDIA Component SD-BIL
02.07.2018 (S0010682154)

0020751294
module vc
11:55:58 INDIA Incident created 0000338400
(S0010682154)
2018

module vc
11:55:58 INDIA Priority changed Medium High
(S0010682154)

module vc
11:55:58 INDIA Status Not Sent to SAP Sent to SAP
(S0010682154)

14:09:22 INDIA SAP Component SD-BIL SD-BIL-IV

14:58:35 INDIA SAP Status Sent to SAP Customer Action

SAP Note
14:58:35 INDIA SAP 1579523
add./rem.

Memo/Text
14:58:35 INDIA SAP Reply
changed

module vc
16:24:06 INDIA Status Customer Action Sent to SAP
(S0010682154)

module vc Memo/Text
16:24:06 INDIA Info for SAP
(S0010682154) changed

19:25:00 INDIA SAP Status Sent to SAP Customer Action

Memo/Text
19:25:00 INDIA SAP Reply
changed

06.07.2018 11:10:00 INDIA

© 2018 SAP SE or an SAP affiliate company. All rights reserved

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