Presentation of training tracks for CUSTOMERS

June 18, 2018

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OUR MISSION

AS MANUFACTURER, WE ARE UNIQUELY PARTNER RAMP UP

POSITIONED TO TAILOR OUR TRAINING EASIER AND FASTER
TO SUPPORT OUR CUSTOMERS IN THE
USE OF OUR PRODUCTS

TRAINING INVESTMENT
▪ Worldwide delivery AT A LOWER COST
▪ Innovative & blended learning solutions
▪ Certification program to validate skills

BUILD A FOUNDATION FOR

LONG TERM BUSINESS

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EDUCATION SERVICES
AT A GLANCE

TRAINING FOR ALL

- On the Enterprise Portfolio: Communications, Sales

Cloud, Verticals & Network

• Whatever your market segment: Small, Mid or
Large Training on
• Whatever your job function Enterprise
Adminis-
Presales
• Whatever your knowledge level (newcomer or trators
Communications, Cloud
Verticals &Network
experienced) solutions
• Using appropriate media and delivery mode
• Standard or customized training
• At our premises or at your site
Postsales

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Caption

Profile Training course Description (including audience) Associated Certification Logos

I=x h
Course Name
— Reference
C=x d Value Added course, not included in any certification program — —
V=x d

I=x h Training course for expert engineers in charge of complex

ACSE
Course Name
Reference
C=x d
configurations, installation & remote service support Alcatel-Lucent Enterprise
V=x d
POSTSALES Certified System Expert
I=x h Training course for field engineers in charge of advanced configurations,
ACFE
Course Name
Reference
C=x d
installation and service support Alcatel-Lucent Enterprise
V=x d
Certified Field Expert

ADMINISTRATORS I=x h Training course for administrators who are responsible for system,
Course Name
C=x d
network, operation, maintenance and administration
— —
Reference
V=x j

Training material is provided in English, other languages are optional. The available languages for training materials
are mentioned in the training tracks with corresponding flags:
• Available in English:
• Available in French:
• Available in Spanish:
• Available in German:

I = xh Individual learning, in hours C= xd Classroom learning, in days V= xh Virtual learning, in hours

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Training offer for Administrators
OmniSwitch LAN R6/8
FOR NEWCOMERS FOR EXPERIENCED

OmniVista 2500 NMS R4 I= 75min

(e-Learning) +lab DIY=
OmniVista 2500 NMS R4 I= 75min
DT00WTE211 6 to 7 h
(e-Learning) +lab DIY=
or DT00WTE211 6 to 7 h
OmniVista 2500 NMS OmniVista 2500 NMS
Virtual Administration R4
I= 5 h
V= 7 h
Administration R4
I= 1 h
C= 2 d
or
DT00VTE211 DT00CTE211
OmniVista 2500 NMS I= 5 h OmniVista 2500 NMS I= 1 h
Virtual Administration R4 Administration R4
V= 7 h C= 2 d
DT00VTE211 DT00CTE211
OmniSwitch LAN Virtual OmniSwitch LAN Core
I= 6 h
Core Switching R6/8
V= 15 h or Switching R6/8
DT00CTE116
C= 4 d
DT00VTE116
OmniSwitch LAN Virtual OmniSwitch LAN
I= 10 h I=1h
OmniSwitch LAN Virtual OmniSwitch LAN Access
Bootcamp R6/8
V= 27 h or Bootcamp R6/8
C= 5 d
I=6 h I= 1 h
Access Switching R6/8
V= 15 h or Switching R6/8
C= 3 d
DT00VTE120 DT00CTE120
DT00VTE115 DT00CTE115

OmniSwitch LAN Series

OmniSwitch LAN Series R6/8 (Prerequisite) I= 2.5 h
R6/8 (Prerequisite) I= 2.5 h DT00WTE209
DT00WTE209

Networks Fundamentals Experience on other manufacturers: Cisco, Extreme, Juniper, Nortel, 3Com …Systems

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Training offer for Administrators
OmniAccess WLAN R6

OmniVista 3600 Air Advanced OmniVista 3600 Air Advanced

Manager C= 2 d Implementation C= 5 d Manager C= 2 d Troubleshooting C= 3 d
DT00RTE154 DT00CTE159 DT00RTE154 DT00CTE160

OR

Single System Net.

Bootcamp
Implementation C= 3 d C= 5 d
DT00CTE156
DT00CTE158

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Training offer for Administrators

OmniPCX Enterprise OmniVista 8770 OmniTouch Contact Center SE

OmniPCX Enterprise
Directory administration Advanced
Administration advanced C= 5 d C= 3 d C= 5 d
8770CTE202 OTCCTE901
ENTPCAD101

OmniPCX Enterprise Accounting performance

Starter
Administration Starter C= 4 d and reporting C= 5 d C= 3 d
OTCCTE900
ENTPCAD100 8770CTE201

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Access our offer in Knowledge Hub

Knowledge Hub is your all-in-one

platform for all Sales, Presales, and
Postsales training covering the Alcatel-
Lucent Enterprise solutions portfolio

Contact
education-services@al-enterprise.com
to get an account

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New Knowledge Hub welcome page

Your Knowledge Hub welcome page has been revamped to ease your access to learning!
 An area dedicated to our training offer
- For new learners:
- Get all information to understand our training offer
- For experienced learners:
- Browse the catalog directly according to your learning Profile
- Search by keywords

 An area with your personal dashboard to follow-up your training activity

 An area to be informed on our latest offer

Knowledge Hub is your all-in-one platform for all Sales, Presales and Postsales training covering the
Alcatel-Lucent Enterprise solutions portfolio

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YOUR KNOWLEDGE HUB PERSONALIZED WELCOME PAGE

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