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PRIMERGY Windows

Install and Manage

ServerView Agents & Operations Manager

Copyright FUJITSU TECHNOLOGY SOLUTIONS Nov 2009


ServerView Suite - Foundation

ServerView® Suite

Foundation
Installation Mgmt
RAID Mgmt
Basic Remote Mgmt
Monitoring & Admin
Event Mgmt
Asset Mgmt ServerView
Update Mgmt Operations Manager
Performance Mgmt
Power Mgmt
Storage Mgmt

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ServerView -tier architecture

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SVOM - 3-tier architecture

Management Console

Web-Browser

Central Management Station (CMS)

ServerView Suite

Web-Server

Windows Linux

managed node managed node managed node

Windows VMWare ESX Linux

Agents Agents Agents

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ServerView Agents

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ServerView Agents - 3rd-tier

managed node managed node managed node

Windows VMWare ESX Linux

Agents Agents Agents

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ServerView Agents

 Collect data
 Respond to SNMP requests
 Generate HW-specific traps
Mgmt. UDP/
SNMP
 PRIMERGY agents are Agents IP

responsible
for hardware information

Console

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Operating System Support
 Serverview Agents for Windows
 Agents for Windows WIN32
 Agents for Windows EM64T (Extended Memory 64-Bit Technology)
 Agents for Windows IPF64 (Itanium Processor Family)

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ServerView Agents Installation
 MSI based Installation
 Unattended installation possible
 Microsoft SMS integration
 Additional Components
 Configuration tools
 Support tools
 Diagnostic Tools
 Windows Management Integration
 HP Systems Integration
 Asset CLI
 PrimeCollect
 Online Diagnostic
 Remote Connector Service

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ServerView OM

 Server Configuration
ServerView Agent
ServerView Remote Connector

Also directly executable on the server.


(Configuration Tools, Support Tools, Diagnostic
Tools)

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Windows Management Integration

any WMI tool e.g. wmic.exe from windows

e.g. BIOS LIST BRIEF


(to get the serial number)

1
CIMv2
Namespace
2

SM-BIOS
ServerView
Identifying Number
WMI-Mapper

ID-PROM – Identifying Number


SV Agents

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Windows Management Integration

any WMI tool e.g. wmic.exe from windows

e.g. BIOS LIST BRIEF


(to get the serial number)

CIMOM (WinMgmt)
1
SNMP CIMv2
NS Namespace
2

SM-BIOS
WMI Providers ServerView
(drivers..) Identifying Number
WMI-Mapper
e.g. BROADCOM

SV Agents ID-PROM – Identifying Number


Read / Set Variables

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HP Systems Integration

ServerView Agent with


expect special HP Systems
SNMP OID Integration
response

iRMC S2 with
expect special
xml response
HP Systems
Integration

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Asset-CLI

ServerView Agent
ServerControl Service

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PrimeCollect
 Remote from ServerView OM

ServerView Agent
PrimeCollect
+ServerView Remote
Connector

 Directly executable on the server as well.

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Online Diagnostic
 ServerView OM
 Initiate Hardware Tests on the server
• Memory test, CPU stress test
Hard disk (HD) test, Optical drive test

ServerView Agent
Online Diagnostic
=Fujitsu Diagnostic
Testhandler
+ServerView Remote
Connector

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Remote Connector Service
 Remote Connector Service provides a remote usable port:

 remote for ServerView


Operations Manager
• Online Diagnostic
• Server Configuration
• PrimeCollect ServerView Agent
+ServerView Remote
Connector

 remote for the Server Agent Tools


• Configuration Tools
• Support Tools
• Diagnostic Tools
Port 3172
HTTPS
not a full Webserver -SOAP is
used

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ServerView Agent Security

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ServerView Agent Security
 No Security
 Everyone has full read + write control

Console
SetRequest

Mgmt. UDP/
SNMP
Agents IP
GetRequest, Trap

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ServerView Agent Security
 High Security
 Everyone has read control, no one has write control on SNMP Service
settings

Console
SetRequest

Mgmt. UDP/
SNMP
Agents IP
GetRequest, Trap

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ServerView Agent Security
 User Group based security with Windows Authentication

Windows
Authorized User Group

Console
Challenge for SetRequest

Mgmt. SetRequest
Agents UDP/
SNMP
IP GetRequest, Trap

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ServerView Operations Manager

Operations
Manager

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ServerView Operations Manager
 3-tier ServerView OM

Central Management Station (CMS)

ServerView Suite

Web-Server

Windows Linux

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ServerView Database

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SQL Database
 Install free local SQL
• Windows 2008
• MS SQL Server 2005 Express
• Windows 2003
• MSDE 2000
 use existing local:
• SQL Server 2000 / MSDE (SP4)
• SQL Server 2005 ( Express )
 use existing remote SQL
• log on as domain user!
• Windows 2003
• SQL Server 2000 or SQL Server 2005 Standard, Workgroup or Enterprise Edition
• Windows 2008
• SQL Server 2005

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ServerView Web Server

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Operations Manager – Web Server

Apache
or
IIS

ServerView OM

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Operations Manager – Web Server – IIS

WebServer =IIS
-> Windows user and IIS security

HTTP(S)
IIS

ServerView OM

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Operations Manager on IIS7
 Following services should be  Security
installed • Basic Authentication
 Common HTTP Features • Windows Authentication
• Static Content
• Default Document
• Digest Authentication
• Directory Browsing  Management Tools
• HTTP Errors • IS Management Console
• HTTP Redirection
• IS Management Scripts
 Application Development and Tools
• CGI
• SAPI Extensions
• Management Service

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SVOM - Apache User

Apache
HTTP(S)
 logon with
Apache user “admin”
\Webserver\bin\ user must exist
passwd in passwd on
webserver

 add users in passwd with


Webserver\bin\htpasswd.exe.

ServerView OM

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SVOM – Apache + SSPI

 Serverxx\administrator
 or fsctraining\administrator

Apache HTTP(S)
 logon with
Windows user
e.g. “administrator”
local Windows
user

or Domain user

ServerView OM
 Domain controller

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SVOM Console

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Tool Navigation

 ServerList

 Administration

 Asset Management

 Event Management

 Monitoring

 Update Management

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Server List

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ServerView OM

 ServerList
Tool Navigation

ServerView Archive file


csv file

 Groups can’t be imported/exported!

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Information/Operation

Status of Hardware components

Operating System Information

Hardware Information and Tools

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Server List – Remote Management
 Redirect to the iRMC S2-IP
 http://iRMCS2-ip:80
LAN 1 with
ServerView Agent

OS
LAN-1

iRMC-LAN
iRMC

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Server List – Prime Collect - remote
 Collects all data relevant for a support analysis
 All data in one Zip-File at one click
 ServerView Agent >=4.60

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Server List – Prime Collect - local
 Directly executable on the server

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Prime Collect – local
 without ServerView Agents

 You must have Windows running


• but no ServerView agents are necessary
 Insert the ServerStart DVD

 Execute the PrimeCollect.exe


• \Tools\GENERAL\PrimeCollect\
FSC\MDP\Agent

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Prime Collect - offline
 Boot from the ServerStart DVD
 Choose PrimeCollect

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Prime Collect - Online vs. Offline Files

Online Online Offline


without Agents with Serverstart DVD

No Windows Eventlog, boot.ini or DMI


information.

online <> online


without ServerView
Agent/RAID

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Prime Collect - Files
File Description
20071016192613 ServerView archive file
Application.Evt, Security.Evt Windows log files
and System.Evt
boot.ini Windows boot parameter file
FSC_IDPROM_v1.1.bin IDprom data in binary format (Identnumber)
SDMI.SCD DMI data (Serverstart checks DMI data and
search for the “FUJITSU SIEMENS” string
RAIDLog.xml This file contains ServerView RAID (Version
SVRaid_config.txt, >=2.3.10) results. With the
SVRaid_System.txt SVRAID_config.exe you can restore a
costumer configuration on a lab system.
PCSysscan_Report.html Output files of the PCSysScan program. Both
PCSysscan_Report.xml files contain the same information in different
formats (xml and html).
PrimeCollect_Log.txt For problems with PrimeCollect this file is
consulted for an analysis.
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Prime Collect - Supported Hardware
 RX100 S4 >=
 TX120 >=
 TX150 S5 >=
 RX200 S3 >=
 TX200 S3 >=
 RX300 S3 >=
 RX330 S1 >=
 TX300 S3 >=
 RX600 S3 >=
 TX600 S3 >=
 RX800 S2 >=

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Administration

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ServerView OM

Tool Navigation

 Administration

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Administration – ServerBrowser (1)

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Administration – ServerBrowser (2)

 Baseboard Management Controller


e.g. if no Agent is installed
BMC/iRMC User/Password
must be defined
 Other
Any SNMP Device
e.g. Ethernet SWITCH
 Storage -ServerView
Storagemanager (StorMan) (install
StorMan at first)
supported Hardware
• FibreCAT SX40; SX60; SX80
and CX3-xxC
 VMWare – Admin User/Password
must be defined
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ServerView Services

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ServerView OM and Agent Services

ServerView Operations Manager

additional services

additional services

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ServerView OM and Agent Services

 Network Communication

• Simple Network Management Protocol (SNMP) V1

ServerView Operations Manager

Get, GetNext +
Set (TCP/UDP Port 161)

Response (UDP Port 161)

Trap (UDP Port 162)

ServerView Eventmanager
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ServerView OM and
Firewall Environment

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ServerView OM and Firewall
 For a complete description of all used ports please read the
Whitepaper “Secure PRIMERGY Server Management” on the
ServerBooks

Internet Explorer or Netscape


Administrator

ServerView
Browser L
Manager
PORT 443 only
4/5/6
FireWall 4/5/6
4/5
ServerView
ServerViewS2 ServerView GlobalFlash
3
Web Extension Alarm Service Front-end

ServerViewOM 1/2

1/2 1/2
7 9
1/2
8
11
FireWall 1/2
12
used ports read 1/2
11
Whitepaper
Power SNMP Cons. Web Power Rom
PXE
... ... Mail Pilot Global
Mgmt. SNMP Agent Redir. Server Mgmt. Server
Flash 11
Agent Global
Agent
RSB Config BMC Flash
RSB / RMC
(RMCP)
Primergy
(Managed Node) Primergy (Managed Node) July 2003

10 10

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Exercise 08

• Ex08: Install ServerView Operations Manager

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Target - Configuration
 Install ServerView
 Installing ServerView Frontend on a new
Management PC
 Testing connectivity between Management PC and
Server.
 Using ServerView Operations Manager
 Exercise: PrimeCollect
 Exercise: Online Diagnostic
 Optional Exercise: Threshold Manager
PC01
 (Informational only, not enough time to execute)

Server

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Exercise – 08
Install ServerView
• In the chapter “Add PC as generic SNMP
device” the CMS will be added in the
ServerList to demonstrate a SNMP device
• Take care of the Server and CMS icon
• You need SNMPUTIL.exe and
CPUSTRESS.exe for this Exercise (Resource
kit utilities)

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Review ServerView Exercise: Questions
 Questions Part I:
 Investigate free memory banks.
 B) How many memory banks are free?
• _________________________________
 C) Open a server object (left double click), select “System Event Log”..
 Are there any entries?
 What kinds of entries are there?
• _________________________________
 Select also “Informational”
 What kinds of entries are to be seen?
• _________________________________

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Review ServerView Exercise: Questions
 Questions Part II:
 A customer complains about bad I/O performance. To reproduce the
problem you want to use exactly the same RAID configuration as the
customer.
• What file would you need to do that in the easiest way?
• Answer:______________

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Review ServerView Exercise: Questions
 Question Part III:
 Use the PRIMERGY Diagnose Report (file: PCSysscan_Report.html)
to answer the following questions:
• 1. Is there a BBU present in the system? YES o NO o
• 2. Is the logical drive in write through or write back mode?
• Answer: write through o write back o

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