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Based in all the skills average provided and analysed from the survey responded
problems and situations in business for example skills on designing new product based
on current customer need. Based on the respondents respond, the survey has reached
the average mean of 4.725. From this, we can conclude that the respondents feel and
agree that strategic skill is one of the competent skill in their management process as
strategic skill is an essential skill in managing a business where as the strategy skill such
Conceptual skills refers to skills that utilize the ability of a human to form concepts.
concrete, physical item, such as a car or house, than an abstract idea, such as justice or
happiness. Conceptual skills can also require analysis, such as looking at patterns in events or
objects. Based on the analysis done from the survey, respondents managed to reach to the
average of 5.15 where as that they agree that conceptual skill is competent in their business
where as exploring new ideas and working it out is very important to keep the business
On the other hand, managerial skills are skills where it involves the ideology of
management such as planning, organising, leading and controlling. This managerial skills are
very important in running a business and a small lack in any of these elements in managing a
business may lead to a great loss in the investment. Therefore, as a businessman or manager,
importance should be given heavily on these criteria and elements. In this area, the
respondents made 4.85 as the average for this context. Most respondents agree that
managerial skill is very important in order to run the business. Meanwhile, for small business
like running a restaurant or a grocery it would be very efficient for the manager to plan the
business well and coordinate the task properly as if the manager misses any task or dateline,
it would be a black mark or risk for the business as some of this unwanted risk may be
In general, technical skill refers and being related to manager. It is one of the skills
which is required for a manager. At the same time, technical skill may come from other
computing. In a simple manner, technical skills also refers to the knowledge of transforming
an output such as operating machines, setting the quality standards and packing in a normal
management function and it is also known as job-specific knowledge and techniques needed
to proficiently perform work tasks. Based on the survey conducted, technical skills have
been analysed as competent as it has reached the average mean of 4.8625 based on the
response from the respondents. Therefore, technical skill is very important in the
one of the most important functions which is being carried out by lower-level managers
business. Through this element, a business will be able to meet the business with the
customers need where as the business will take into account to fulfil the need of the customer
and they will seek to find out on how to explore to the aspects of gaining profit based on the
element of meeting the customers need. Business will encounter the opportunity in the
market and explore it in order to gain the profit by use correct marketing strategy. Based on
the respond from the respondents, it is learned that the respondents feel that these skill is very
competent as they reached the average of 5.15. Respondents whom are involving in business
field feel that looking at positive opportunity and exploring it tactically based on the need
on social background, level of understanding based on friendship or team work capacity and
recognizing people from their work, face reading and body language. In a sense, this skill
might go wrong but it is good to have the skill as it gives an early introduction about the work
and people those managers are handling with. Based on the analysis done from the survey
forms, it is clearly seen that these skill is also quiet dominant and important among the
respondents when the respondents have come up with the average of 4.73. most of the
respondents whom are from business field agree that social perception judgement is very
important in business as they feel that it would be essential to know on the people they are
working with so it would be easy to divert them with the work as the potential was known.
Social adaptability skill is a skill where these people in business or managers adapt
themselves with the current social situations where they are placed in. Social situations can
be defined in to various areas such as culture, nation, ideology and more. Social adaptability
also is a form of getting adjusted and comfortable with the situation which occurs. The
analysis from survey shows that the average of 5.11 was calculated based on the respondents
response where as they agree that social adapting skill is very important in business where as
they must know the skill of getting along with their customers need with a smile without
creating a mess for the customers and being able to take care their customer with the correct
many mechanism such as body language, words, written and more. In that sense, people in
organization such as business is tend to voice out their feeling and emotions where as
sometime it may b negative and potentially dangerous too but it is all in how they going to
deal it especially on matters like stress for example. Based on the result of the analysis, the
average was 4.61 where as most of the respondents agree that expressiveness skill is very
dominant in business field as working people respond to the feelings in various ways which
should be given importance and as a manager they should know how to deal with such
situation as it will be very helpful in order to settle down the problem thus will be helpful in
conscious or unconscious attempt to influence the perceptions of other people about a person,
object or even regulating and controlling information in social interaction. Based on the
analysis, the respondents responds on average of 4.575 where as most of them agree that
management will be essential in managing their customer especially when it comes to quality