QUESTIONNAIRES

Date: ___________
Name (Optional): ____________________________

DUTIES AND RESPONSIBILITIES OF SECURITY PERSONNEL IN

BUSINESS ESTABLISHMENTS: AN EVALUATION

Part I: Working Conditions

Directions: Check the box that corresponds to your level of agreement or
disagreement on working conditions in business establishments. Use the
likert scale below:
Responses:
4 - Strongly Agree (SA)
3 - Agree (A)
2 - Disagree (D)
1 - Strongly Disagree (SD)

No. Indicators 4 3 2 1
Security personnel undergo training and retraining in the
1 organization.
The salaries received are commensurate with the done by
2 security personnel.
There is good relationship between security personnel and
3 management.
4 Security personnel are paid for any overtime work.
Security personnel are given housing allowance or food
5 allowance.
6 Security personnel are given work shifting.
Security personnel allowances are adequate with their
7 needs.
8 Security personnel have rest days.
9 Security personnel have given medical attention when sick.
Security personnel have any company medical insurance
10 cover.
Part II: Knowledge Level
Directions: Check the box that corresponds to your level of agreement or
disagreement on your knowledge on duties and responsibilities of the
security personnel in business establishments. Use the likert scale below:
Responses:
4 - Strongly Agree (SA)
3 - Agree (A)
2 - Disagree (D)
1 - Strongly Disagree (SD)

No. Indicators 4 3 2 1
Security personnel patrol industrial and commercial
premises to prevent and detect signs of intrusion and
1 ensure security of doors, windows, and gates.
Security personnel answer alarms and investigate
2 disturbances.
Security personnel monitor and authorize entrance and
departure of employees, visitors, and other persons to
3 guard against theft and maintain security of premises.
Security personnel write reports of daily activities and
irregularities, such as equipment or property damage,
theft, presence of unauthorized persons, or unusual
4 occurrences.
Security personnel call police or fire departments in
cases of emergency, such as fire or presence of
5 unauthorized persons.
Security personnel circulate among visitors, patrons,
6 and employees to preserve order and protect property.
Security personnel warn persons of rule infractions or
violations, and apprehend or evict violators from
7 premises, using force when necessary.
Security personnel operate detecting devices to screen
individuals and prevent passage of prohibited articles
8 into restricted areas.
Security personnel escort or drive motor vehicle to
transport individuals to specified locations and to
9 provide personal protection.
Security personnel inspect and adjust security systems,
equipment, and machinery to ensure operational use
10 and to detect evidence of tampering.
Part III: Performance Level
Directions: Check the box that corresponds to your level of agreement or
disagreement pertaining to of performance of the security personnel in
business establishments. Use the likert scale below:
Responses:
4 - Strongly Agree (SA)
3 - Agree (A)
2 - Disagree (D)
1 - Strongly Disagree (SD)

No. Indicators 4 3 2 1
1 Security personnel are clearly visible.
2 Security personnel are vigilant.
Security personnel respond quickly and correctly
3 during crisis.
Security personnel observe and report violations on
4 premises rule.
5 Security personnel check and monitor.
6 Security personnel maintain order among people.
7 Security personnel assist guest.
8 Security personnel offer warnings and tips.
9 Security personnel perform other special duties.
Security personnel call police or fire departments in
cases of emergency, such as fire or presence of
10 unauthorized persons.