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Effective Communication

for Engineers
4–5 September 2018, Rugby, UK
IChemE Personal Development and Leadership

Effective Communication
for Engineers
Review the fundamental principles behind
effective communication
Technical competence is at the core of your success in engineering but it is
crucial to also consider your ability to communicate your concepts and plans to
others effectively. The Engineering Council recognises this by including effective
communication and presentation skills as core competencies in its UK Standard for
Professional Engineering Competence (UK-SPEC), the document that lays out what is
expected of chartered engineers.
This interactive course reviews the fundamental principles behind effective
communication of all types, providing guidance on communication and presentation
strategies for the engineering workplace. It gives practical advice on the different
modes of communication, including formal writing, email, telephone and face-to-face
interactions, and examines how to design and deliver an effective presentation. A
large part of the course is devoted to developing assertiveness and confidence, and
overcoming presentation nerves.

Learning outcomes
By the end of the course delegates should be able to:
■■ understand the different ways in which we communicate
■■ understand the importance of building rapport
■■ select the most effective mode of communication for a given situation
■■ listen effectively
■■ understand the huge impact of body language in communication
■■ develop effective communication strategies
■■ communicate with increased assertiveness
■■ structure a presentation effectively for a given time and given audience
■■ improve the control of their nerves
■■ use techniques to enhance their physical presence
■■ use their voice effectively to enhance the presentation
■■ deal with questions more effectively
■■ use visual aids such as PowerPoint more effectively

Who will benefit
Engineers working at all levels who want to improve their communication and
presentation skills.

Course outline
■■ fundamentals of communication ■■ assertiveness and conflict resolution
■■ modes of communication – which ■■ the purpose of a presentation
one to use? ■■ effective presentation structure
■■ formal writing ■■ effective physical presence
■■ email ■■ effective use of voice
■■ telephone ■■ effective use of visual aids
■■ face-to-face interactions ■■ dealing effectively with questions

The course delivery involves a series of short sessions of input followed by activities
to help develop skills and understanding.

“ “
The course improved my self-confidence in
BIS Industrial Services

You may be also interested in Managing Cross-Cultural and Virtual Teams

Creativity for Chemical Engineers
www.icheme.org/creativity-uk Mentoring for Chemical Engineers
Effective Technical Writing
www.icheme.org/etw-uk New to Management

In-company training
If you have several colleagues interested in this course, why not consider running
it in-house?
For a quote or to discuss your requirements contact courses@icheme.org
IChemE Personal Development and Leadership

IChemE, Davis Building, Railway Terrace,
Rugby, CV21 3HQ, UK
t: +44 (0)1788 578214

IChemE member £750 + VAT
Non-member £860 + VAT

Discounts are available to companies booking more than one place:
2 places 5% discount
3 places 10% discount
4 or more places 15% discount
Multiple places must be booked at the same time to qualify.

Find out more and book

Read more details about the course and book your place at

t: +44 (0)1788 534496

e: courses@icheme.org

Accommodation is not included in the delegate fee. If you need any help with
booking a hotel, contact our agent, Trinity Conferences on +44 (0)1780 484050.
Remember to quote IChemE when booking.

CPD 13 hrs
Maximum duration for CPD recording

Incorporated by Royal Charter 1957. The Institution of Chemical Engineers (trading as IChemE) is a registered
charity in England and Wales (214379) and Scotland (SC039661).The Institution also has associated entities in
Australia, Malaysia, New Zealand and Singapore.