Indian Institute of Management

Lucknow

POST GRADUATE PROGRAMME

BS01101
BEHAVIOR IN ORGANIZATIONS
COURSE OUTLINE
TERM I, 2017-2018

Instructor and Contact Information

NAME: PUSHPENDRA PRIYADARSHI
E-MAIL: PUSHPENDRA@IIML.AC.IN

OFFICE: 125, CHINTAN BUILDING

OFFICE TEL: 6616
CONTACT HOURS: 16.00 TO 18.00 HRS ON MONDAY AND TUESDAY

COURSE CREDIT: 0.75

COURSE DESCRIPTION

The management of complex organizations requires a thorough understanding of the nature of human
behavior in organizational context. The Behavior in Organizations course responds to this need and
focuses on the interaction between individuals and groups within organizations, and the implications of
specific behaviors. Topics include individual behavior and how it is influenced by values, attitudes,
personality and emotion; culture; communication and motivation; understanding how groups and teams
work; leadership; the role of politics and power, and conflict and negotiation.
The course is designed to provide a powerful learning experience through a combination of
methodologies including engagement in dialogues on various academic perspectives, self-analysis and
feedback, role plays, case analyses and management games. Students will have opportunities to hone
their conceptual and behavioral skills in the safe environment.

COURSE OBJECTIVES

This course is designed to:

1. Provide a strong conceptual understanding of the behavior of people in organizations.
2. Develop students’ abilities to understand individual and group behavior within organizations.
3. Impart organizational behavior theories and frameworks, which can be applied for thinking and
reasoning about the dynamics of organizational situations.
4. Provide opportunities to practice the use of these conceptual frameworks through their application
to organizational problems.
5. Serve as a foundation for other courses in the Behavioral Sciences domain.

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COURSE LEARNING OUTCOMES

By the end of the course the student should be able to:

1. Understand and explain individual behavior and its implications in organizational settings by
appreciating personality, values, attitudes, emotions, perception, decision-making and
motivational theories.
2. Understand and explain leadership, group and team dynamics as well as their implications in
organizational context. Appreciating power dynamics and politics in the organisation.
3. Understand the interplay between various aspects of individual and group level attributes and their
role in problem solving.
4. Understand and appreciate the role of stress and emotions for effective functioning of an executive
and develop the skills to manage stress and emotions.
5. Develop the competence required to work effectively in a team.
6. Appreciate the organizational context and apply relevant contemporary organizational behavior
theories, concepts and models in order to analyze and act on organizational cases and issues.
7. Differentiate between the various leadership models, recognize own and other’s leadership styles,
and infer consequences of leader behaviors in given organizational situations.
8. Analyze and appreciate the role of social values in an Indian business context.

ALIGNMENT OF INTENDED PROGRAM & COURSE LEARNING OUTCOMES

Course Learning (CL)

Sn. Programme Objectives
outcomes
1 To acquire knowledge and skills in key functional areas CL 1,2,3 & 4
2 To internalize the knowledge and skills in key functional areas CL 4,5 & 6; Case studies
3 To integrate and apply business knowledge CL 6 & 7
4 To develop a global perspective Case studies
5 To inculcate values of professionalism, ethical leadership and social CL 7 & 8
responsiveness
6 To master relational and interpersonal communication skills CL 1-8; Project

COURSE MATERIALS AND READINGS

TEXTBOOK

Robbins, S.P., Judge, T.A., and Vohra, N., Organizational Behavior, 16th edition, Pearson Education: 2017

REFERENCE BOOKS
Luthans, F., Organizational Behavior, 10th edition, McGraw Hill: 2004
Pareek Udai, Understanding Organizational Behavior, 3rd edition, Oxford University Press: 2011
Sinha, Jai B P., Culture and Organizational Behaviour, Sage Publication

Evaluation
 Exams: There will be one examination. This would be held at the time of end term examinations.
 Quizzes: There will be a minimum of two quizzes held during the course.
 Group Project Report: Each student will be assigned to a group consisting of 8 – 10 students to
complete project. More details of this group project report will be discussed in class.

PROJECT DETAILS TO BE PROVIDED SEPARATELY.

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GRADING SCHEME

Mid Term Exam Not Applicable

End Term Exam 50%

Quizzes/ Assignments 20% - 30%

Group Project 20%

Total 100%

ACADEMIC DISHONESTY

Academic dishonesty or misconduct is cheating that relates to an academic activity. It is a violation of trust
between the Institute and its stakeholders. Plagiarism, fabrication, deception, cheating and sabotage are
examples of unacceptable academic conduct. Please consult the PGP Manual for the section on academic
dishonesty.

COURSE SCHEDULE

Session Topics to be covered in the course Readings and Assessment

Book Chapter Criteria
1-2 Introduction to Organizational Behavior Chapter 1 Quizzes, Exam
and Project
3 Personality and Values Chapter 5 ---Do---
The ordinary heroes of the Taj: By R
Deshpande and Anjali Raina: HBS Article
https://hbr.org/2011/12/the-ordinary-
heroes-of-the-taj
4 Emotions and Moods: Instrument on Chapter 4 ---Do---
Emotional Intelligence
5 Attitudes and Job Satisfaction: Case Study Chapter 3 ---Do---
6 Perception and Individual Decision Making: Role Chapter 6 ---Do---
Play
7-8 Motivation – Concepts and Application Chapter 7 & 8 ---Do---
Case Study: Saakshar Bharat Programme
9 Stress Management: Case Study Chapter 17 ---Do---
10 Group Dynamics Chapter 9 ---Do---
11 Understanding Teams Chapter 10 ---Do---
12-13 Leadership: Simulation Chapter 12 ---Do---
14 Power and Politics: CASE: Sasser, W. E., and Chapter 13 & ---Do---
Beckham, H., “Thomas Green: Power, Office 14
Politics, and a Career in Crisis” (HBS case no.
2095): 2008
15 Integration and Feedback - -