The Centre for

Business in Society

Summer Newsletter
August, 2018; Issue 5

discover more online

Research Coventry www.coventry.ac.uk/research
Contents
4 Welcome
6 Social Business –
An Interdisciplinary Journal
8 New to CBiS
10 Payday Futures: Sub-Prime
Credit Markets in Transition?
11 Long-Term Savings (Pension)
11 Money Advice Service
12 Scaling Affordable Lending:
Low Cost Consumer Credit
13 Raising Productivity to Tackle
Low-Pay and Poverty
14 Factors Impacting Upon the
Planned and Unplanned Legacy
Outcomes of Mega-Events and
Their Implications for Stakeholders
– The Carnival Project
15 Good Practice for Local and Regional
Authorities to Better Collaborate for
Sustainable, Inclusive and Smart
Development – The ReSSI Project
16 Funding Success – Urban-Rural
Connectivity in Non-Metropolitan
Regions (URRUC)
16 New lines of (In)sight? Big Data
Surveillance and the Analytically
Driven Organisation
2 3
17 The Development and Demonstration
of Smart Technologies to Improve
Traffic Flow Through Intelligent
Variable Message Systems (iVMS) -
Dynamic Routing
18 Focus on Postgraduate Researchers
20 Addressing Inequality, Enhancing
Diversity and Facilitating Greater
Dialogue in the Hosting of Sporting
Mega Events
20 Georgetown University
21 Global Cut-Flower Industry Project
22 Sustainable Business
is Good Business
23 International Olympic Academy
Session for Young Participants
in Greece
24 Spotlight on CBiS staff
26 What's On
27 Studying in the Centre for Business Shaping the use,
in Society – Doctorates in CBiS Promoting sustainable
privacy and security
production and ethical
of data in organisations
consumption
and society
28 CBiS Experts’ Directory
30 Recent Publications, Books, Challenging irresponsible
Creating new models
finance and nurturing
Chapters and Conferences responsible personal
and policies for inclusive
economic development
finance
Welcome
As ever, it is a busy and productive
time for CBiS, with so much
to highlight in this issue of
our Newsletter.
New Staff In the past few months CBiS
has welcomed some important new
colleagues. Professor Benny Tjahjono
(sustainability/supply chain) joined from
Cranfield University. Benny is co-leading
CBiS’s Circular Economy research team,
as well as supporting the Centre’s increasing
collaborations with the University’s Institute
for Future Transport and Cities. Professor
Lee Quinn (sustainability/digital) started
in June, moving from the University of
Manchester. Lee will be involved in the
mentoring of early career researchers in the
Faculty of Business and Law. His research
straddles CBiS’s interests in sustainability
and the use of data in the digital economy.
Melissa Tornari has joined CBiS in July as
a Research Assistant. Previously Melissa
was one of the Centre’s PhD students.
This month, the Centre’s new Research
Development Executive (RDE), Annette
Copper, joined to help support our funding
strategy...
Funding Success Although missing
the support of an RDE for much of the
year, a real highlight for CBiS has been
in terms of funding. Two large projects
have recently been successful in gaining
EU funding support:
• “Urban-rural connectivity in
non-metropolitan regions”, with
collaborators Nordregio, Politecnico
di Torino and the University of Valencia,
was awarded €260,000 by ESPON.
This project is led by Dr Jason Begley,
supported by a team in CBiS including
Professor Stewart MacNeill, Dr Andrew
Jones and Dr David Jarvis. The main
objective of this research is to contribute
to improving transport policy and
transport systems related to urban-rural
connectivity in four non-metropolitan
areas: Scarborough Borough (UK),
Marina Alta (Spain), Regione Liguria
(Italy) and Västerbotten County (Sweden).
4 5
• “Addressing inequality, enhancing
diversity and facilitating greater dialogue
in the hosting of sporting mega events
(EventRights)”, has been awarded H2020
funding of €772,600. Run by CBiS,
the project involves as collaborators the
Technical University of Munich (Germany),
North Carolina State University (USA),
University of the West of Scotland (UK),
University of the Peloponnesus and the
International Olympic Academy (Greece),
Waseda University (Japan), Western
University (Canada), Goeteborgs
University (Sweden) and Fundacao
Getulio Vargas (Brazil). Led by CBiS’s
Dr Ian Brittain, this is a Research and
International Staff Exchange Scheme
project looking at human rights,
diversity and equality in the bidding for
and hosting of sporting mega events.
These successes are indicative of CBiS’s
growth. Recently submitted or pending bids
amount to £2.4 million, with an impressive
set of funders and international partners.
The ESRC, H2020, JPI (ESRC + NSFC),
Marie Curie, UKRI, Wellcome Trust and
Leverhulme are some of the funders. Bids
worth a further £1.3 million are scheduled
for the autumn. Pleasingly, the bidding is
now across all of the Centre’s research
teams and no longer sits in the hands
of just a handful of CBiS’s researchers.
Project Delivery Having won a large
portfolio of funded projects a year ago,
the challenge was then to execute these
seamlessly, particularly in the light of the
relative inexperience of many of the PIs
and teams. All of those projects have
come in on time and all have fully drawn-
down the available funding. The recently
completed ESPON (EU) project run by
Dr Carlos Ferreira and Professor Stewart
MacNeill was commended by this funder
as being one of the best handled/delivered
projects ESPON had ever funded.
Special mention should also go to CBiS’s
Responsible Community Finance
Research and Impact Programme.
Over the past eighteen months, through
rapid team creation and development,
the Programme has brought together
and successfully delivered a set of five
simultaneously awarded impact-led
responsible personal finance projects.
This has been a cutting-edge Programme
designed to build financially resilient and
sustainable communities, based on a
portfolio of inter-linked work which has
placed CBiS visibly on the responsible
personal finance map. The five projects
were funded by the Arts and Humanities
Research Council, Barrow Cadbury
Trust, Carnegie UK Trust, the Oak
Foundation and the Money Advice
Service, with a combined value of
£642,000.
The Programme has made a considerable
impact externally. It will now form a
REF2021 Impact Case Study, given that
it has supported and created positive
outcomes for financially marginalised
communities, by (a) enhancing the
affordable, responsible finance sector;
and (b) promoting individual financial
well-being. The CBiS team included
Dr Lindsey Appleyard (Project PI),
Dr Hussan Aslam, Dr Elizabeth Bos,
Dr Sara Degli-Esposti, Professor Sally
Dibb (Project PI), Professor Nick Henry
(Project PI), Dr Andrew Jones, Jordon
Lazell, Dr Alessandro Merendino, Dr John
Morris, Dr Helen Roby and Dr Yun Luo.
Ably supported by CBiS Doctoral students
Huma Asif, Rebecca Beech, Claire Brewis,
Ryan Bushell, Isabel Galvis, Duncan
Greaves and Sanne Velthuis. They are
to be congratulated for the excellent
timely, on-budget and effective delivery
of these worthy projects.
REF Planning Another highlight to report
is the very strong position CBiS is in for a
powerful REF submission, both in terms of
high-quality and well-cited journal papers
and also a very compelling set of impact
cases. Only two CBiSers are not yet fully
REFable, which is a step-change on two
years ago. Professor Sally Dibb’s REF-
inspired portfolio of support services, led
with Dr Paul Sissons and soon Professor
Lee Quinn, is up and running to good
effect. In particular, ECR mentoring, career
planning, writing buddying and the R+R
journal paper clinic are being very well
received. Support and mentoring of this
nature is indicative of CBiS’s ongoing
investment in research skills and the
broader research environment. To add
to the Centre’s capability, there is an
impressive mix of Visiting Professors
and Visiting Fellows appointed by the
University’s Vice-Chancellor. Recent
additions for CBiS include Dr Denise
Bedford from Georgetown University in
America, Professor Matt Cook from the
Open University, Dr Ross Gordon from
Macquarie University in Sydney, Professor
Stan Maklan from Cranfield University and
James Medhurst from ICF Consulting.
Doctoral Study CBiS has completely
re-worked its support for PhD students,
fronted by Dr Jason Begley, with Dr Lizzi
Bos providing new-style liaison with the
PGRs and Professor Glauco de Vita heading
work regarding new University regulations
and supervisory processes. The Centre will
have enjoyed fourteen PhD completions by
Christmas, with sixteen new-comers joining
CBIS. In line with the University’s corporate
plan objectives, most of this year’s new-
starters are self-funded rather than relying
on Studentships. The first of the Centre’s
new PhD cotutelle agreements are now
coming on stream, with recruitment of
PhDs with Deakin University in Australia
now finalised and the selection process
about to commence with the Technical
University of Cartagena in Spain, thanks
to Dr David Bek, Dr Alexeis Garcia-Perez,
Dr Jason Begley and Professor Lee Quinn.
Other cotutelles in China are imminent.
The recently launched Doctorate in
Business Administration (DBA), run by
CBiS, is proving to be a valuable asset
to the Faculty and is really flying high,
thanks to Dr David Jarvis and a large
number of CBiS/School colleagues
who deliver modules, provide mentoring
and supervise the ongoing research.
The recently completed Progress Reviews
for CBiS’s first cohort of DBAs revealed
impressive progress, while feedback from
the students in cohort two is very positive.
Many have contributed to the success
of the new DBA programme, but special
mention should go to Dr David Jarvis,
Professor Maureen Meadows, Dr Harjit
Sekhon, Professor Nigel Berkeley,
Dr Danielle Talbot and Dr Gerry Urwin.
Associates It is pleasing that CBiS now
has been joined by a body of Associates
from amongst the faculty in Coventry
Business School, each linked to one
of the Centre’s research clusters and
mentored by that cluster’s research
leadership. These colleagues are
playing an active part in the life of CBiS,
contributing in terms of developing
funding bids, setting up new projects
and supervising PhD students, as well
as building their own REFable profiles.
Another wave of Associates is about
to be selected.
Congratulations It is nice to be able
to end this introduction with some
congratulations. To Paul Sissons for
his Readership, Kevin Broughton
for graduating with his well-earned
Doctorate, Sally Dibb for being appointed
to the REF2021 Panel, Jenny and Carlos
Ferreira for the birth of Abigail, and
to everyone in CBiS who contributed
to the recently published special issue
of Michael Baker’s Social Business
journal, which features only the work
of CBiS. Details are to be found in
the following pages... please enjoy!
Professor Lyndon Simkin
Executive Director, CBiS
 A special issue dedicated to showcasing
the impactful research within CBiS.

6 7
New to CBiS
Professor Benny Tjahjono
Benny joined CBiS in April 2018 as Professor of Sustainability
and Supply Chain Management, and brings with him a wealth of
knowledge and experience in this area embracing both production
and service systems. He has a strong track record in securing
research grants from EPSRC, InnovateUK, the European Union
and the private sector. He is a part of a consortium of seven
European universities recently awarded the Horizon2020 MSCA
Innovative Training Network grant from the European Union worth
€3,995,643, aiming to formulate the service-oriented business for
the European Circular Economy. Publications mainly reflect his
work in transforming knowledge into action by bringing academic
research closer to solving practical problems in the industry.
He has completed supervision of over 90 postgraduate
students, of which 12 were doctoral students.
“After more than 17 years working at Cranfield University,
I feel that this was the right time for me to move on to pastures
new. CBiS is exactly the kind of workplace I want to invest
my future career in. Many areas of research at CBiS fit
my background and suit my immediate career aspirations.
My mission is to significantly contribute to the future strategy
of CBiS, by driving my research activities to stay at the
forefront of sustainable production, operations and supply
chain management research and to boost the research
reputation of CBiS. This is an exciting time for me to
embark on a new journey of my life, and I am looking
forward to working together with prominent professors
and my fellow researchers at CBiS.”
Melissa Tornari
Melissa has been part of the CBiS family since starting her PhD
in 2015, under the supervision of Dr Paul Sissons. Melissa moved
across to the CBiS staff team as Research Assistant in July 2018,
having successfully completing her PhD thesis titled Polarising
Immigration? The impact of Immigration and Job Polarisation on
pay progression of UK low-paid workers. Her primary research
fields are Labour Economics and Political Economics, and during
her time as a doctoral candidate she undertook projects on a
range of economic development outcomes at cross-country
level, and produced associated papers.
“I am excited to be joining the wider CBiS community,
and to be able to continue my research career with such
a positive and inclusive research centre. I hold a MSc in
Economics and Econometrics at the University of Essex
and a BSc in Economics from the University of Pavia.
More recently, I have attended selected advanced courses
in Labour Market Analysis and the Economics of Migration
(Barcelona School of Economics Summer School) and
Spatial Econometrics (Vienna School of Economics Winter
School). I have an interdisciplinary background, having
also studied Anthropology (Postgraduate Certificates),
Political Economy (MA) and Sustainable Development
(Diploma). I am a member of a number of international
research networks such as Institute for New Economics
Thinking (INET) and I am committed to increasing my
engagement with international scholars.”
8 9
Professor Lee Quinn
Lee Quinn joined CBiS as Professor of Consumer Insight and
Behaviour Change at the beginning of June, having previously
worked at the University of Manchester and, before that, the
University of Liverpool. Lee’s primary motivation as a researcher
is driven by an interest in people (both consumers and managers),
especially the seemingly irrational and paradoxical ways in which
they behave in an increasingly fast-paced, technology-driven,
and volatile world. He has a particular interest in discursive and
narrative methodological inquiry, which enables his research
agenda to span a number of contexts. Some of his recent work
connects strongly with some of the ongoing projects at CBiS,
most notably revolving around the managerial impact of
digitalisation, data and decision-making on organisations,
as well as contributing to consumption debates in sustainability
and the circular economy. Lee’s research links very well with
our Data in Society and Sustainability research teams.
“I’m delighted to be joining CBiS during such an exciting
period of growth and investment. I’m really looking
forward to collaborating with new colleagues on a range
of projects across a number of the research clusters
here. Furthermore, having the opportunity to support the
professional development of early career and doctoral
researchers, both within CBiS and across the School of
Marketing and Management, is a really exciting prospect.”
Jo Bishop
Jo joined CBiS as Operations Manager in November 2017 with the
primary focus of supporting the centre in its strategic operations and
ensuring that key support is in place for the research teams. Jo has
a background in IT project management, business transformation
and has a particular interest in data and information management
systems. Jo has worked at Coventry University since 2011 and has
developed a wide network of support both internally and externally
in these fields. Jo was selected to be part of Coventry University’s
first staff MBA in Leadership, which was delivered by the Faculty
of Business of Law, completing this in 2016 with distinction.
“It has been a pleasure to become part of the CBiS family,
and it is inspiring to get a wide view of the research and
projects that are undertaken by the team. There is a
real positive spirit embedded within the Centre, and this
cascades out to the Faculty and University through our
Associate scheme and our large PGR community. I enjoy
the variety of the role and have broadened my cultural
approach to my work, having opportunity to work with
colleagues from across the globe. The next few years are
going to be a real interesting time for CBiS with REF2021
and some big projects lined up – this will all certainly keep
me busy!”
 Long-Term Savings (Pension)
Dr Harjit Sekhon

As a result of various changes to provision, policymakers are nudging

individuals to make decisions to participate in automatic-enrolment
pension schemes and to actively engage as part of that scheme to
ensure that individuals save enough for their retirement.
The first project looked at attitudes and understanding of pensions across four countries.
The results showed that in the UK there is less understanding of pensions in comparison
to USA, Australia and India. Those in the UK were less engaged with their pension meaning
that they did not always know their fund value and thus planning was not as strong.

Building on this initial work, and given the shortcoming in engagement, new work is being planned
to look at the level of engagement with pensions in the UK. This is warranted because although the
opt-out rates for workplace automatic-enrolment pensions is less than one in 10, there is widespread
evidence that those saving are not saving enough for an adequately-funded retirement. The project
will look at why that is the case and what interventions can take place to improve savings rates.

Money Advice Service

Professor Sally Dibb

Members of the CBiS team
have recently completed work
on a project funded by the
Money Advice Service, which
has looked at how those living
in households which are “Just
About Managing” can best be
helped to ensure some level of
An unexpected car repair bill, a prolonged
period of sickness, or being made redundant
are just some of the possible triggers.
The research project ran for 15 months,
with CBiS focusing on gathering
qualitative data from CU access students
and with members of a local credit union.
The research looked at how the provision
to understand the broader impact of
the intervention and to explore other
ways to intervene to improve people’s
financial capability.
Some participants told us about small
changes they had made to their spending,
which then allowed them to put a little
money away each month. These changes

Payday Futures: Sub-Prime Credit
Markets in Transition?
Dr Lindsey Appleyard
The project investigated the impact of the regulation
of High-Cost, Short-Term Credit (HCSTC) since
January 2015 on lenders and borrowers, and how this
is reshaping credit markets for ‘declined applicants’.
This was first, to understand how consumers in these
markets now manage their financial situation after
being declined and the implications for financial
inclusion, well-being and welfare; and second, to
explore the ‘lived experiences’ of people’s financial
lives after increased regulation over the high cost
credit market.
We completed 80 in-depth qualitative interviews with declined
applicants in payday loan hotspots of Glasgow, Birmingham and
London. Initial findings show that declined applicants experienced a
broad spectrum of impacts ranging from not being able to purchase
consumables that were urgently required (i.e. a washing machine)
or not being able to purchase basic items, such as food or public
transport costs for work. For some, this had a significant impact on
their mental health and well-being, for example feeling afraid of not
being able to carry on, not being able to provide for their family.
Dr Lindsey Appleyard presented the findings from this project at the
Centre for Responsible Credit and Toynbee Hall’s Financial Health
Exchange Conference in London which was attended by the End
High-Cost Credit Alliance founded by actor Michael Sheen.
financial stability and security.
The Money Advice Service
offers financial advice to
anyone that needs it.
CBiS researchers, led by Sally Dibb,
worked with academics at the Open
University, as part of the MAS ‘What
Works’ research programme. The CBiS
team, which included Dr Lindsey
Appleyard, Dr Hussan Aslam, Dr Helen
Roby and Dr John Morris, was assisted
in the analysis phase by Dr Alessandro
Merendino and Dr Sara Degli Esposti.
Other CBiS colleagues along with some
of our fantastic PhD students, supported
the interview and workshop stages.
All in all, quite a team effort.
Managing our money effectively is a
challenge that we all face, but for people
who are living at the edge of their means,
it doesn’t take much to move from
being financially stretched to stricken.
of simple budgeting tools and savings
tips could help people manage their
money better. The researchers used
some tools adapted from The Open
University’s Managing My Money MOOC
to help people prepare a budget, encourage
them to save a little each month, and build
up an emergency fund for when they hit
unexpected financial shocks.
Each participant was interviewed twice,
as well as being given access to the
budgeting and other tools. As Sally
explained, “We wanted to find out
more about how people managed their
money on a day to day basis and what
challenges they faced. We also wanted
to test the effectiveness of the financial
education tools that had been developed.
Some participants only had access to the
tools online and in hard copy. Others also
attended a face-to-face workshop, at
which they were guided through the
teaching materials in a more hands-on
way”. The team also ran focus groups
included switching expensive coffee
shop drinks for coffee brought from home
and reviewing phone and utility contracts
to get a better deal. Many of those
participating felt disempowered when it
came to effectively managing their money.
Most said that the tools they were given
had helped them to feel more in control
of their finances. Some said that it had
changed their view about their financial
priorities and helped them work out
how they might save towards their
longer-term goals.
Planning is underway for a number of
dissemination activities and outputs.
The Money Advice Service will promote
the findings of its What Works programme,
including the results of the CBiS/OU study
in the Autumn.

10 11
 Raising Productivity to
Tackle Low-Pay and Poverty
Dr Paul Sissons

In the decade since the economic
crisis both productivity and wages
have stagnated. The nature of
the ‘productivity puzzle’ has
been a source of considerable
debate, but the UK’s productivity
performance has also been
comparatively weak over several
decades. The wage squeeze
since the crisis is unprecedented
in recent history; while low-pay
is also linked to the growth of
in-work poverty. Productivity
and pay therefore represent
emphasis on capital investment and
use of new technologies. The research
also found a number of firms reliant on
low-wage/low-skills business models,
with little impetus or incentive to seek
to shift this position.
Given this picture around employers’
understandings of productivity, what role
does productivity play in wage-setting?
The research found an opaque relationship
between productivity and wages – with little
evidence of a direct link. More broadly there
was considerable variation in approaches to
wage setting across employers, with some
employers having formal processes but
on the ground. With this in mind, what
are the lessons for Government and for
employers? First, there is a need to make
the productivity debate more relevant and
accessible to employers to move from
policy goals to practical change. Second,
the NLW seems to have an important role
in influencing both pay and approaches
to productivity. While the impact of NLW
increases on employment needs to be
carefully monitored, the continued growth
of the NLW has the potential to yield both
pay and productivity gains. Thirdly, there
is no guarantee that productivity growth
at firm level will necessarily translate into
higher wages for workers, and other

Scaling Affordable Lending: two critical, and inter-related,

Low Cost Consumer Credit
Professor Nick Henry
Often excluded from bank lending, overdrafts, and
credit cards, it is estimated that around 10 million
UK adults have to use more expensive, high cost
and poorer deal alternatives to access consumer
credit. These markets represent an array of home
credit and doorstep lenders, ‘payday lenders’,
rent-to-own, pawnbrokers and catalogue lending.
The explosive growth of this ‘sub-prime’ lending market in the UK
has seen both more expensive options and recent major regulatory
intervention and fines in the face of excessively high charges,
poor lending practices and exploitation of the most vulnerable
consumers. The subsequent reduction in poor and inappropriate
lending has been strongly welcomed but such restrictions have
not necessarily corresponded with a drop in demand (and need).
In 2016, 4 million people in Britain (8% of the population) were
using credit as a ‘safety net’ and for basic money management,
over 7 million people (15% of the population) turned to credit to
pay for their everyday essentials, and over 13 million reported that
they would need to borrow money to cover an emergency cost.
Continued benefit cuts and system changes, precarious and gig
economy working, and the rise of the working poor continue to
sustain levels of demand for affordable and fair consumer credit.
Responsible finance providers such as credit unions and community
development finance institutions hold a mission to provide affordable
and fair financial products to the millions of consumers and families
excluded from mainstream credit and lending markets. These are
the organisations and businesses most recently championed
by Michael Sheen as part of his End High Cost Credit Alliance.
These organisations, however, remain tiny in comparison to
the lending markets and demands for fair consumer credit.
In February 2017, the Centre for Business in Society, Coventry
University was funded by Oak Foundation to support the
Responsible Finance sector association to investigate and
support how to overcome a number of known barriers to
affordable lenders meeting consumer demand at a national
scale and in a sustainable manner.
As the year-long project has come to a close, a number of
reports have been published and are being used to build sector
capacity, inform policymakers and stakeholders and drive social
media and awareness raising campaigns. These reports,
all downloadable from www.responsiblefinance.org.uk/policy-
research/publications, include:
• Henry, N. and Morris, J. (2017) Consumers, Credit and
Scaling Affordable Lending: A Literature and Evidence
Review. A Report to Responsible Finance
• Henry, N. and Morris, J. (2018) Scaling Up Affordable Lending:
Inclusive Credit Scoring. A Report to Responsible Finance
• Henry, N., Velthuis, S. and Morris, J. (2018) Scaling Affordable
Lending: Case Studies. A Report to Responsible Finance
Invited roundtables and presentations have been made
including at industry conferences, such as the Responsible
Finance Annual Conference 2018 and the Centre for Responsible
Credit Redesigning Financial Services and Support 2018.
Meetings have been held also with a number of Government
departments and Ministers given strong political desire to
enhance financial inclusion in the UK.
For more information contact Professor Nick Henry:
nick.henry@coventry.ac.uk
public policy concerns.
others with much more ad hoc methods.
A critical element of the relationship
between productivity and pay was the
policies are needed to ensure the gains
of growth are shared. Finally, there is an
enduring concern about the long-tail of
The links between productivity growth
and pay in low-paid sectors is the focus
importance of the National Living Wage
(NLW) in employer pay setting in low-wage
low-wage/low-skill firms in the UK and
this represents a challenge to the ability
of a Joseph Rowntree Foundation sectors; with the NLW becoming the of the Government’s new Industrial
funded project. The project provides novel de-facto pay review for many employers.
In this context, NLW increases encouraged
Strategy to deliver sustainable prosperity.
insights into how employers understand
productivity, seek to grow productivity, employers to look for ways to increase The project was funded by the Joseph
and to assess what role, if any, productivity productivity – in other words productivity Rowntree Foundation and was delivered
plays in wage-setting decisions. The research following pay, rather than pay following in collaboration with colleagues at
productivity. City-REDI at the University of Birmingham.
addressed the following questions:
For more information on the Raising
• How do employers understand The research highlights an important productivity in low wage sectors and
and measure productivity? disconnect between high level policy
reducing poverty project please contact:
goals around productivity growth and
paul.sissons@coventry.ac.uk
• What role does productivity play in
the experience of some employers
employers’ wage-setting decisions?
A four-strand research design was
developed including a review of the existing
evidence, an employer survey, employer
interviews and an expert workshop;
with a focus on three economic sectors
– manufacturing, retail and hospitality.
In the survey, employers reported
productivity to be an important
performance metric. However, when
this finding was examined through
employer interviews it was found that
firms tended to have a relatively partial
understanding of productivity (although
this did vary across firms). Firms also
had difficulties in measuring productivity,
and even where they had some metrics,
they often lacked the capacity and
capability to analyse these; this was
particularly the case for small and
medium-size employers. In many cases,
productivity was simply equated with
workers ‘working harder’, although
some employers did place greater

12 13
Factors Impacting Upon the Planned
and Unplanned Legacy Outcomes of
Mega-Events and Their Implications
for Stakeholders – The Carnival Project
Dr Ian Brittain (Co-ordinator and Co-PI) and Dr Eva
Kipnis (Co-PI) successfully delivered the final report
to the European Union in January 2018. The research
aimed to investigate what factors impact upon
the planned and unplanned legacy outcomes of
mega-events and their implications for stakeholders.
The Centre for Business in Society at Coventry University
led a four-year European Commission funded research group
investigating the factors that impact upon the planned and
unplanned legacy outcomes of sporting and non-sporting
mega-events and their implications for stakeholders aimed at
strengthening the measurable positive legacy impacts of future
events, helping to pinpoint and downplay the impact of possible
negative legacy impacts. This was a Marie Curie International
Research Staff Exchange Scheme (IRSES) project, aimed at
the sharing of knowledge and experience between partners.
The project was a collaboration between five universities from
five countries, two in Europe and three international. They were
Coventry University (UK), Technical University of Munich (Germany),
North Carolina State University (USA), the Federal University of Rio
de Janeiro (Brazil) and Cape Peninsula University of Technology
(South Africa). The project ran from November 2013 to November
2017, with a budget of €852,600.
The key project objectives were:
• To examine multiple contextual understandings of the
impacts of mega-events, including social, economic,
cultural, political, environmental and technological
impacts, by recognising research synergies between
partners and developing an extensive research
portfolio of activity and outputs.
• To understand, through comparative analyses of
impacts of different types of mega-events best
practices in defining and managing mega-event
impacts at future events.
• To establish an active network of expertise on impacts
of mega-events and realising potential impacts in
the EU, the Americas and South Africa, through
conferences, workshops and other activities.
• To provide opportunities for research on cutting-edge
sustainable management practices, to ensure that
future potential mega-event impacts (such as economic,
social, cultural, technological impacts) are maximised.
14
The research focused upon all three stages of the event process
(pre-event, the event itself and post-event), with a range of issues
and impacts to be considered at both the micro and macro level
and looked at both sporting and non-sporting events using a case
study approach.
Main Results Achieved
• An advanced conceptualisation of the multi-faceted
nature of the legacy phenomenon, which is highlighted
in over eighty peer reviewed journal articles and book
chapters published thus far, as well as over one hundred
conference presentations, with three of these
presentations winning awards for best research.
• A book was also published by Routledge, entitled
Legacies and Mega-Events: Fact or Fairy Tales?, made
up of contributions from international experts (including
project partners), as well as shorter chapters written by
experienced and early career researchers from the project.
• A key element of the knowledge exchange within the
project was the organisation of six PhD schools (three
in South Africa and one each in Austria, the UK and
the USA), providing the opportunity for staff and
particularly PhD students to demonstrate their work
to an international audience and receive feedback in
a supportive environment.
• In order to mark the publication of the book and the
end of the project, a one day symposium was held at
Coventry University, attracting an international audience
and leading to some very interesting discussions as
well as on-going collaborations.
• Continued collaboration between a number of the project
partners including journal articles and further bids.
Expected Final Results and their
Potential Impact and Use
The project sought to identify best practices which enable potential
impacts to be realised in light of hosting such events. This will
enhance knowledge and understanding, as well as encourage
stakeholders to adopt sustainable and responsible mega-event
management guidelines. The results of this project have the
potential to provide tools to ensure the maximum return on
investment for hosts in bidding for hosting mega-events, taking
into consideration the type of event and a wide range of contextual
influences, such as culture, time, political and economic factors.
We took a trans-national comparative approach to examine
cultural differences in managing impacts of mega-events,
primarily focusing on our project partners in South Africa,
Brazil, the United Kingdom, the United States and Germany.
Further details are available from Dr Ian Brittain:
Ian.brittain@coventry.ac.uk
Good Practice for Local and Regional
Authorities to Better Collaborate for
Sustainable, Inclusive and Smart
Development – The ReSSI Project
Dr Carlos Ferreira, Professor Stewart MacNeill and Dr Kevin Broughton
Dr Carlos Ferreira, Professor Stewart MacNeill Local and regional authorities can bring businesses and
and Dr Kevin Broughton successfully delivered civil society together, and help translate their objectives and
preferences into ideas to be developed. It was also found that
the ReSSI research project’s final deliverables
the individuals working in local and regional authorities are often
(with three other EU partner universities) to the most important piece of the economic development puzzle.
‘ESPON’ in January 2018. The research aimed
to identify good practice for local and regional Despite reductions in funding, local and regional administrations
authorities to better collaborate for sustainable, still have a vital coordinating role and are important repositories
inclusive and smart development across Europe. of tacit, ‘know-how’, knowledge and have a strong role in defining
funding priorities and in governing strategies and projects.
The Centre for Business in Society has led an EC-funded However, given the financial constraints, it is important to align
research group helping local and regional authorities to develop strategic planning and funding streams, to simplify the integration
their economies. Locally, the findings will help Coventry City of funds and to enhance their flexibility.
Council develop new partnerships and collaborations across
Regarding Coventry itself, the findings from ReSSI will help
the West Midlands after Brexit.
Coventry City Council in developing new forms of collaboration.
Local and regional development and cohesion are common objectives In particular:
of European, national and local policymakers. While there is an • Promoting the West Midlands region as a test-bed for product
important role for regional and local administrations, post the 2008 testing and market development – to help build relationships
financial crisis they have fewer financial resources and, in many with businesses while also rebuilding lost tacit knowledge
cases, diminished regulatory powers. It is, therefore, necessary
for them to coordinate their actions within national frameworks • Building the role of Local Authorities as brokers amongst private
and also to work alongside a range of other stakeholders and public-sector stakeholders, and providing a store of know-
including businesses, charities and organisations of civil society. how on regional development
• Devoting a portion of funding to promote cooperation across
The objective of the ReSSI project was to examine good practice
the West Midlands region since productive cooperation amongst
in local and regional development in this changing environment.
regional policymakers needs to be fostered
The project was a collaboration between four stakeholder
administrations and universities in the UK (Coventry City Council
The most recent deliverables can be found here: www.epson.eu/ressi.
and Coventry University), Denmark (Region of Southern Denmark
A video of all ESPON research project policy pitches can be found
and University of Copenhagen), Italy (Piedmont Region and
here: www.youtube.com/watch?v=F19EPchc9P8 and a Synthesis
Polytechnic University of Turin) and Portugal (Municipality
Report from the seminar can be found here: www.epson.eu/
of Oeiras and University of Lisbon).
Tallinn2017-synthesiswww.epson.eu/Tallinn2017-synthesis.
The research was financed by the EC through ESPON – the European
Further details are available from Dr Carlos Ferreira, Professor
Spatial Planning Observation Network. ESPON provides evidence,
Stewart MacNeill or Dr Kevin Broughton in the Centre for
knowledge transfer and policy learning to public authorities and other
Business in Society:
policy actors at all levels throughout Europe and recommends
improvements to European Cohesion Policy. • Carlos.Ferreira@coventry.ac.uk
The cases analysed included both sectoral and territorial initiatives: • Stewart.Macneill@coventry.ac.uk
• Kevin.Broughton@coventry.ac.uk
• Electric Taxi Infrastructure and the UK Autodrive Self-Guided
Vehicles project (Coventry)
• Developing and Coordinating Strategic Regional Growth Plans
(Southern Denmark)
• Creating Ecological Corridors connecting regional parks
and Overcoming Urban/Rural Dichotomies (Piedmont)
• Creating a Green and Blue Park to improve connectivity
and enhance environmental and cultural assets (Oeiras)
Although the case studies are diverse, the findings suggest a
similarity of needs and priorities – with common implications
for future EU Cohesion policy and for future regional funding in
Britain. Common to all cases was a focus on communication
between all stakeholders.
15
Castello di Grinzane and village – a vine region in Piedmont, Italy
Funding Success – The Development and Demonstration
Urban-Rural Connectivity of Smart Technologies to Improve
Traffic Flow Through Intelligent
in Non-Metropolitan Variable Message Systems (iVMS)
Regions (URRUC) – ‘Dynamic Routing’
Dr Jason Begley Professor Nick Henry, Dr David Jarvis
CBiS has recently secured an award worth €260,000 to deliver and Dr Andrew Jones
targeted analyses to the European Spatial Planning Observation
Network (ESPON). This project is led by Dr Jason Begley and includes
Prof. Nigel Berkeley, Dr David Jarvis, Dr Andrew Jones and Prof. CBiS is a partner in the recently launched Centre for Future Transport
Stewart MacNeill. The project brings together four international and Cities at Coventry University. Funded by the Coventry and
institutions in Sweden (Nordregio), Italy (Politecnico di Tornio), Warwickshire Local Enterprise Partnership (CWLEP) through the Local
Spain (University of Valencia) and the UK (Coventry University). Growth Deal Fund, the Intelligent Variable Messaging Systems (iVMS)
Dynamic Routing project concluded in March 2018. As a partner in the
Over the next 12 months representatives from each of these research institutions will project, CBiS were responsible for its evaluation with a team led by
engage stakeholders in four non-metropolitan areas: Scarborough Borough (UK), Marina Professor Nick Henry and supported by Dr David Jarvis and Dr Andrew
Alta (Spain), Regione Liguria (Italy), and Västerbotten County (Sweden). The main objective Jones. The project was led by Coventry City Council, with partners
is to explore and contribute to improving transport policy and transport systems related to including traffic technology supplier Siemens, the HORIBA MIRA
urban-rural connectivity in non-metropolitan areas by engaging participating stakeholders
testing facility, app developer Serious Games International, and
in knowledge transfer processes and activities based on networks of knowledge exchange.
This process will help identify best policy practices in order to derive recommendations for colleagues from Coventry University’s Centre for Mobility and
policymakers and stakeholders in territories across the EU faced with similar challenges, Transport (now part of the Centre for Future Transport and Cities).
particularly coastal locations with nearby isolated communities.
The aim of the project was to develop, demonstrate
The project team held its kick-off meeting in June at Coventry University Scarborough and test new traffic management systems, based
Campus, with academic partners and key stakeholders. on innovative iVMS technology, on three main
road routes into Coventry (A46 Binley Road; A444;
A4600); and to demonstrate the potential for a
reduction in congestion in one section of the city.
As part of the project, traffic management systems
in Coventry were upgraded to ensure drivers could

New lines of (In)sight? Big Data Surveillance receive up-to-date information about heavy traffic
on these routes through their smartphones.

and the Analytically-Driven Organisation

Professor Sally Dibb and Dr Sara Degli-Esposti
The recent Cambridge Analytica/Facebook scandal
raised public awareness of the potential misuse
of personal data by businesses. A recent research
workshop in Stirling, took a timely and critical view
of these concerns, focusing on the ethical,
discriminatory and social justice risks arising from
Big Data analytics. The event was part of the Big
Data Surveillance research project, funded by the
Social Sciences and Humanities Research Council
of Canada. It was organised jointly by the Surveillance
Studies Centre at Queen’s University, Canada,
in conjunction with the Centre for Research in
Surveillance and Privacy (CRISP) at Stirling University.
Professor Sally Dibb and Dr Sara Degli-Esposti were invited
to present their research at the multidisciplinary event, joining
academics from Europe and North America in lively and topical
debate about the surveillance and privacy consequences of the
digital economy. Sally’s presentation focused on Big Data tensions
and the strategic outcomes for the firm. She argued that the rapid
transformation in the digital landscape is having far-reaching
managerial and strategic consequences. The impact on strategic
decision making is particularly acute, with disruption to the setting
of priorities and allocation of resources. Senior managers become
caught up in an uneasy situation, in which firms can be poorly
equipped to integrate Big Data into their strategic processes
and day-to-day practices.
Sara spoke about algorithmic transparency and accountability,
emerging hot topics concerned with biases in machine learning
algorithms. Rising expectations around artificial intelligence are
accompanied by concerns about the ability of machines to make
fair decisions. Errors in algorithms can produce negative unintended
effects. A soap dispenser that is unable to recognise the hands
of black people is one such example. Another is the case of a
recidivism algorithm used in the U.S. by judges to decide whether
to release prisoners on parole. This algorithm has been shown to
label blacks as almost twice as likely as whites to be high risk, even
those black people who did not actually re-offend. Sara explained
that the problem can either be a knowledge problem or an ethical
issue. Current solutions to these problems focus on increasing the
transparency and auditability of algorithms.
This allowed drivers using a dedicated iVMS
app to plan their journey to avoid congestion
and prevent delays in reaching their destination, known as ‘peak spreading’ in traffic
management circles. The app concentrated on providing journey advice to motorists driving
along three main arterial roads into Coventry. As part of the trial there was substantial
investment in developing and installing strategically placed traffic infrastructure – including
ANPR systems, Bluetooth and radar sensors, and CCTV cameras – feeding city-wide
traffic management systems and related journey planning models to manage traffic flows
on the three key routes and provide live in-journey information and guidance to travellers
concerning their potential journeys.
More broadly, the iVMS project has developed and extended the local city and regional test
bed environment for vehicle technologies (and related smart city activity) across a number of
dimensions. These included an enhanced traffic management platform, the availability of new
data streams, the development of research partnerships, further consolidated recognition
of Coventry City Council as sitting at the heart of new developments in intelligent transport
systems and supporting a deeper and diverse intelligent transport ecosystem. In responding
to the end of the project, Jim O’Boyle, Cabinet Member for Jobs and Regeneration at
Coventry City Council and CWLEP board director, added:
“This work is really important – and it certainly hints at the future which will see a range of
technology used to keep Coventry, and cities all across the world, moving. Coventry is fast
becoming a centre for this kind of innovation – leading the way on driverless cars and
projects like this one. By working with private, public and higher education sectors we are
demonstrating the real value that this technology will bring to motorists, the economy and
the environment. These are exciting times for the transport sector and building on the work
generated by Dynamic Routing will hopefully lead to further research and design to develop
future transport technology.” (www.cwlep.com/news/innovative-app-leads-upgraded-
transport-infrastructure-coventry)

16 17
Focus on Postgraduate
Researchers
CBiS PGR Information
and Networking Event
In March we held a half-day
event aimed specifically for our
PRGs. This event was well
attended and we had several
guest presenters talking about
social media and opportunities
at the Doctoral College. It also
gave each of our clusters chance
to talk about projects and work
underway in their own areas.
It was pleasing to see how many
of our PGRs are actively involved
in the Centre, as well as striving
to build their own unique
research profiles.
The most valuable part of the day was
working together with staff and PGRs to
identify what is working well and areas for
improvement. The feedback received on
the day was really positive and it certainly
reflects the value this group of PGRs
has for CBiS. A huge thank you to all
who attended and supported this day.
Building a Public Profile – A PhD View
Paul Noon (OBE, Pro-Vice Chancellor, Coventry University)
Paul is currently studying a part time PhD with the Centre for
Business in Society, under the supervision of Professor Glauco
De Vita and Dr Lindsey Appleyard.
“In February, a company called Faculti approached me to do an online video – they host
a repository of academic videos. Faculti have an extensive range of videos from some
of the most prestigious universities in the world and most important academics. I was
flattered to have been asked to participate and to talk about my research into the impacts
of Chinese intellectual property rights on the investment decisions of UK companies.
A few weeks later a videographer came to campus and asked me a number of
pre-agreed questions that allowed me to discuss my subject area. It was nice
to be able to talk about my topic; I enjoyed the challenge of trying to communicate
quite complex concepts into a few sentences of speech for a non-expert audience.
I had made lots of notes, but the questions were broad enough for me to be able to
speak comfortably. It was also great practice for my PRP.
In March the videos were complete, and I nervously viewed them (they had made
them into four separate ones). The production quality was good and, despite the
initial cringe at hearing myself speak, I was pleased with the results.
I think engaging with organisations like this is helpful in supporting students and
academics with building their public profile. I put a link on my LinkedIn profile.
These are also good skills to develop for use with the media. If you get a chance
to do this sort of thing, go for it – it’s scary but fun.”
Doctorate in Business Administration
Coventry University’s DBA programme reached its first anniversary
in May this year, with the first cohort of candidates, a group of
Coventry University employees, successfully progressing through
their end of year review panels. This independent assessment
of their work to date, highlighted the passion, enthusiasm
and intellectual rigour that the candidates are bringing to their
respective areas of work, as well as the potential strategic benefits
that will arise for the University through their research insights.
The PRP process, as well as the continued progress of DBA
PGR News
• Congratulations to Sanne Velthuis who started her new job at the
University of Manchester in July 2018. Sanne will be working
with Prof Ruth Lupton, a research associate of CBiS, on an
ESRC funded.
• The CBiS PGR Reading Group has regularly met over the past
year to discuss a fascinating range of academic works related
to the core research activities of CBiS. During the year Rebecca,
Duncan and Daniel also organised a shared activity with the
Centre for Trust, Peace and Social Relations. This was a very
successful and enjoyable event that the Reading Group hopes
to emulate next year.
The following have recently successfully completed their thesis:
Cohort Two, a mixed group of Coventry University employees
and international candidates from Oman and Singapore, also
highlights the value of the group nature of the programme, with
peer-to-peer networking and support bringing individual benefits
for candidates both in terms of their DBA research and beyond
in their wider job roles. Now into its second full year, and building
on a successful start, the DBA programme is set to expand
further, with additional UK and international cohorts anticipated
from autumn 2018 onwards.
Our thanks once again to Rebecca Beech, Duncan Greaves and
the newest member of the team Daniel Stevens for their continued
good work in making the group a success.
The team wish to extend our thanks to the numerous researchers
who regularly attended over the last year and helped make the
regular reading group meetings such a pleasure to be involved with.
Congratulations to Melissa Tornari on successfully starting her
new role as a Research Assistant with CBiS in July 2018. Melissa
aims to support a range of projects for the centre over the coming
year including ‘’ and a European funded project entitled
‘Urban-rural connectivity in non-metropolitan regions’ (URRUC).

Charles Ambilichu Alessandro Di Bona Mark Sallos

Three-Minute Thesis (TMT) Malte Busch Natalie Dukes Sanne Velthuis
In January this year, our Doctoral College held a Hootenanny, Matej Christiaens Lisa Reutgers Guy Thomas
involving a huge variety of research-related events. One of these
events was a Three-Minute Thesis competition, where entrants have
to speak passionately for three minutes on a topic related to their
research. Six of our PGRs entered into the heats for this competition:
Isabel Galvis Sanne Velthius PGR Welcome
The New Apostles of the Digital Era  The Impact of Automation on
Low-Paid Workers’ Career Mobility We have welcomed a number of new Postgraduate Researchers this year:
Claire Brewis
Inspired by Uber and Airbnb  Malte Busch
What’s the Influence of Sir Yee Lee Daniel Stevens Richard Pennington
Buernorkie Puplampu Non-Governmental Organisations “A Circular Economy Tool to Maximise the “The Rebalancing Agenda: “Financial Viability and need for
Corporate Prostitution (NGOs) in Germany? Value of Manufacturing Industry Waste” Where do SMCs Fit?” Specialist Social Housing Providers”
Lisa Ruetgers
Bellies Not Bins! Kamalpreet Singh Liliani Marsha Smith
“Changing Consumer’s Behaviour for “Building Innovation Capabilities and “Applying Social Marketing to Promote
From 36 entrants, seven finalists were chosen to take part in the Grand Final. Each finalist
Financial Services in the UK and India Dynamic Capabilities for Sustainable Social Eating in Local Communities”
made truly memorable and inspiring presentations, on time, without notes and to an
intimidating audience of over 100 research leaders from across the University, members Through Social Media” PSS Performance”
of the University’s senior leadership team and key officials. Their performances were
compelling and uplifting. Those sitting in the audience were gripped and unable to George Eremionkhale Chiwuokem Nwoko
separate them. From CBiS, Isabel Galvis and Lisa Ruetgers were both in fine form, being
only of the very narrowest of margins behind the eventual winner, Sahar Shahid from the
“The Effectiveness of ‘Roadblocking’ “Cyber Security Management
Faculty of Health and Life Sciences (HLS). Congratulations to both Lisa and Isabel for Advertising on Social Mediums such in Banking and Finance”
delivering such polished and informed performances. as YouTube”

18 19
Addressing Inequality, Global Cut-Flower
Enhancing Diversity Industry Project
and Facilitating Greater Dr Jill Timms and Dr David Bek

Dialogue in the Hosting

Research and impact work on the global cut-flower industry has continued to evolve rapidly. Dr Jill
Timms gave a presentation at the annual British Floristry Association Conference in April talking about
consumer awareness with respect to sustainability issues in the floristry industry. Jill’s reflections on

of Sporting Mega Events

the BFA conference are available within her blog entitled: Sustainability Moves up the agenda for British
Florists. The following week Jill, David Bek and Nora Lanari led a two-day workshop ‘Sustainability,
Certifications and Standards in the Global Cut-flower industry’, which was attended by a range of
stakeholders from the flower industry. The event was generously hosted by MM-UK, suppliers to
leading UK retailers, at their new flower and fruit processing facility in Alconbury near Huntingdon.
Following on from a highly successful workshop held at Coventry University in 2017, the event was
Dr Ian Brittain, along with colleagues in the School of Marketing and Management
a great success stimulating intense debate between the participants. The question: ‘what does
have recently secured an H2020-MSCA-RISE-2018 funded project worth €772,600.
a sustainable flower look like?’ provoked a range of interesting responses which illustrated the
The award is for a Research and International Staff Exchange project looking at human
complexity of defining the ever slippery idea that is ‘sustainability’.
rights, diversity and equality in the bidding for and hosting of sporting mega events,
provisionally set to commence 1 October 2018. Some participants were keen to promote the local, seasonal flowers
movement and believe that work needs to be done to unify and verify
Coventry University will be the lead co-ordinators for this project, and will be partnered by the Technical University sustainable practices in the British cut-flower industry. Currently, the
of Munich (Germany), North Carolina State University (USA), University of West of Scotland (UK), University of the consumer has little idea about the environmental and social impacts
Peloponnesus (Greece), International Olympic Academy (Greece), Waseda University (Japan), Western University of the flowers that they purchase. However, an increasing number of
(Canada), Goeteborgs University (Sweden) and Fundacao Getulio Vargas (Brazil) growers and florists are taking a stance on these issues. One of the
agreed outcomes from the workshop is to develop some form of
For further information please contact Dr Ian Brittain: ian.brittain@coventry.ac.uk. sustainability standard which can be applied to growers and florists
and communicated to consumers.

The highlight of the workshop for many of the participants was a

guided tour of MM-UK’s flower processing and packaging facility.
The efficiency of the operation is extraordinary with flowers arriving
from all over the world, constructed into bouquets for different
retailers and then packaged and shipped to retail stores across
the UK. All this taking place in a matter of hours. The sheer
pressure of Mother’s Day when hundreds of thousands of

Georgetown University
bouquets need to hit the stores is hard to imagine!

In February and March, David returned to South Africa to continue

As part of his role as Visiting
Research Scholar at Georgetown
University, Dr Alexeis Garcia-
Perez travelled to Washington
DC in March to engage in
a series of research activities
at different universities.
A research paper on data-informed
decision making in healthcare and the
opportunities it poses to entrepreneurial
ventures was presented at the 6th
International Conference on Innovation
and Entrepreneurship (ICIE, 8-9 March
2018). This paper was a result of a recent
collaboration with Dr Anitha Chinnaswamy
(SSL, CBiS Associate), Professors
Ian Marshall (Coventry University) and
Raouf Naguib (Liverpool Hope University).
Also at ICIE2018, a conference co-hosted
by the University of the District of Columbia,
Georgetown University and George
Washington University, Alexeis chaired
a session on Social Entrepreneurship.
During the week in the US Alexeis
continued to progress his collaboration
with colleagues at Georgetown University
on data- and knowledge-based research
initiatives. The focus of these projects
ranged from Business and Management
Education in a partnership with colleagues
from the World Bank, to preparations for
the International Conference on Knowledge
Management in collaboration with the
leadership team from the Association
for Information Science and Technology
(ASIST), and a collaboration with the
American University of Central Asia
on a project focused on Knowledge
Management and Open Education.
Alexeis also attended the 13th International
Conference on Cyber Warfare and Security
(ICCWS, 8-9 Mar 2018), held at the National
Defence University in Washington DC as
a co-author of a research paper – with
John Chapman from JISC and Anitha
Chinnaswamy from SSL. The team was
led by John from his position of Head
of the Security Operations Centre at the
organisation providing digital solutions
for UK education and research. Our focus
was understanding the cyber security
challenges of the higher education sector
in the UK, which was well received by the
community of cyber security experts.
This visit contributed to our efforts to
disseminate the quality of CBiS research
and explore new avenues for collaboration
with world leaders in the field.
research on supply chains in the Cape Flora industry. He visited
the Multiflora site in Johannesburg which is only flower auction
in Africa trading flowers from across the world to be purchased
on the spot via an auction based on the famous Dutch system in
Aalsmeer. An important finding from the visit was that certifications
and standards are of limited importance in trading at the market.
Even phyto-sanitary standards do not need to be inspected.
The Cape Flora project is now in its writing up phase with a report
due to the funders by the end of August. David will be participating
in dissemination activities with industry stakeholders later in 2018.
David Bek participates in the Multiflora auction
“I want my commitment to sustainable floristry to
be recognised. And I want my niche for sustainable
locally grown flowers within the market for cut-
flowers to be recognised, valued, and protected.”
Angela Coulton
Jill Timms pleased to discover MM's South African supplier workshop participant
certification labels on a produced over 100,000
consignment of flowers bouquets for UK Mother's Day

20 21
Sustainable Business
is Good Business
Dr David Bek
In March this year, a workshop entitled
‘Sustainable Business is Good Business:
Breaking New Ground Beyond Audit’ was
held at the Institute for Advanced Study in
Stellenbosch, South Africa.
The event was co-sponsored by CBiS and the Wine Industry
Ethical Trade Initiative (Wieta). Twenty-five representatives from
the local fruit, wine and flower industries discussed the challenges
of promoting sustainability within horticultural supply chains,
especially the problems created by the pervasive ‘audit culture’.
Opportunities for promoting continuous improvement models,
such as the Farming for the Future programme run by South
African retailer Woolworths, were debated. Lourens Van Schoor,
who gave a seminar in CBiS in September 2017, outlined the
many benefits that Woolworths producers have gained through
their involvement in the programme. Such benefits include
developing more water efficient farming practices, which have
proven critical to the survival of farming enterprises during the
prolonged drought of 2015-18 experienced in the Western Cape.
During David’s research visit to South Africa, he
used the Twitter hashtag #35daysofSouthAfrica
to share regular observations and experiences
on themes such as the Cape drought crisis,
sustainability, conservation and daily life in
South Africa.
International Olympic
Academy Session
for Young
Participants
in Greece
Dr Ian Brittain, Research Fellow in CBiS, was recently invited to
lecture at the 58th International Olympic Academy Session for
June. The Academy is a purpose built educational establishment.
Lecturers, including IOC member and former activist in the South
African apartheid era, Sam Ramsamy and Olympic gold medallist
Kip Keino from Kenya, delivered presentations relating to the session
theme ‘Athletes as Role Models’ to 170 participants, from around 90
different nations, aged 18-35 who had been sent to Greece by their
National Olympic Committees. The subject of Ian’s presentation was
‘Can Paralympians be role models and if so for whom?’ Dr Brittain
was also invited to give the address on behalf of the lecturers at the
closing ceremony for the event.

Dr David Bek led a discussion about the imperative to recognise

the Business Case for Sustainability, in other words, that ‘doing
the right’ thing is not just beneficial for people and planet but
can also be good for the financial bottom-line. David outlined how
research is integral to the process of promoting sustainability as
better understandings are required of the links between specific Some of the participants at the flower workshop
sustainable practices and productivity, resilience and profitability.

At the workshop Colleen Chennells, of training organisation

Sustainable Footprint, outlined an E-Learning project being
developed in partnership with Tesco’s South Africa office and
CBiS. The project will play a role in educating South African
farmers about sustainability and the benefits that sustainable
practices can bring for their businesses. Content for the course
is currently under development, drawing upon research conducted
by David Bek as part of a Coventry University pump prime
project. Experts from WWF-SA, Blue North, Partner Africa
and the Sustainability Initiative South Africa (SIZA) are assisting
David and Colleen in the production of the course materials.

The workshop concluded with a Call to Action whereby a task

Dr David Bek at South Africa workshop with Linda
team, including David Bek, is being set up to develop a plan for Lipparoni of the Wine Industry Ethical Trade Initiative
promoting a more coherent approach to sustainability across and Colleen Chennells of Sustainable Footprint
the local fruit, wine and flower industries.

22 23
Spotlight
Research Excellence Framework
Panel Appointment
Professor Sally Dibb was recently appointed to
the Research Excellence Framework (REF) Panel.
The REF is the current system for assessing
the quality of research in UK higher education
institutions and is preparing for the 2021 review.
This prestigious appointment demonstrates not only Sally’s
high valued expertise and knowledge, but also the growing
reputation of Coventry University’s research agenda. Sally will
help to develop the REF criteria during 2018, and then support
the review process throughout REF 2021 for the Business
and Management Studies category.
Community Investment Steering Group
Professor Nick Henry has been invited to join the
Community Investment Steering Group for 2018,
which was established by Big Society Capital
and Citi. The primary focus of the group is to set
a vision and strategy for capitalising community
development finance Institutions at a scale,
so that they can meet the capital needs of underserved small
businesses in the UK. In turn, these businesses can generate local
economic and social impact in the communities where they operate.
Prizes
The Community Action Platform for Energy (CAPE) project
that involved Sally Dibb and Helen Roby and finished last summer
has won an award in energy decisions analysis “Easy Energy
Engager” in collaboration with Innovate UK. The project was
also a finalist at the Community Energy England Awards for
“Collaboration”: www.smartklub.org/smartklub-news/finalists
-at-the-community-energy-england-awards-2017.
Other News
• Mr Satya Yudha, a member of Indonesian Parliament visited
Professor Benny Tjahjono to discuss a potential
collaboration in sustainable development in Indonesia.
• Dr Jennifer Ferreira’s paper Café nation? Exploring
the growth of the UK Café industry was among the most
downloaded from Wiley Online Library website in 2017,
with over 1,700 full downloads.
• Professor Sally Dibb has been appointed as a Visiting
Professor at the University of St Andrews in Scotland.
• Dr Helen Roby has been awarded a three-year Visiting
Research Fellow post in the Design Group of the Faculty of
Science, Technology, Engineering and Materials at the OU.
The post is to work with Professor Matthew Cook on the
areas of Smart Cities and Smart Grids, working particularly
as an external supervisor on a CGI funded PhD studentship.
• Professor Sally Dibb has just completed work for the
Economic-Administrative Panel for the 2017 national review of
research quality in Norway organised by The Research Council
Norway (RCN). The final meeting in Oslo in January was sociable
and snowy in equal measure. RCN has now published the reports
online. This is available at https://forskningsradet.no/en/Publications/.
24
• Dr Alexeis Garcia-Perez has been offered a Visiting Research
Scholarship at Georgetown University in USA. He is collaborating
on Data, Information and Knowledge Management research
initiatives with Professor Denise Bedford, with the Association
for Information Science and Technology (ASIST) as a member
of the leadership team of the ASIST Knowledge Management
group, and with the Knowledge Management Task Force of the
Transportation Research Board.
• Last issue, we featured the experiences of Kevin Broughton’s
PhD route by portfolio. We are delighted to announce that Kevin,
a Research Fellow in CBiS, successfully completed his PhD and
graduated earlier this year – congratulations Dr Kevin Broughton.
• Dr Paul Sissons presented a paper on ‘Public Policy, Industrial
Strategy and the Low-Skills Low-Wage Trap: Evidence From
Employers in the West Midlands’, at the Regional Studies Annual
Conference in Lugano Switzerland. The paper contributes to
debates about raising productivity and escaping the low-skills
low-wage trap through examining employers’ decision-making in
selected low-wage sectors around investment (including in skills),
workforce management and organisation, and the opportunities
and constraints they face. The paper is joint work with Dr Anne
Green and Dr Amir Qamar at Birmingham University and
Dr Kevin Broughton of CBiS.
• Professor Benny Tjahjono was invited to deliver a keynote
speech about Big Data Analytics in Supply Chain, at
the Danish Supply Chain Conference in Copenhagen
(scm.dk/big-data-i-scm-skaber-vindere).
• Professor Sally Dibb has been appointed as a trustee and
Board Director of the Mary Ann Evans Hospice in Nuneaton.
She will be helping oversee the planning of their marketing
and communications activity.
• Professor Nick Henry contributed to two workshops in
March on Creating Local Finance Partnerships to Tackle
Inequality at the Responsible Finance 2018 Annual
Conference, Glasgow.
• Professor Glauco De Vita has been invited to be the
Keynote Speaker at the International Academic Conference
on Business & Economics, Management & Finance: West East
Institute conference (Rome, Italy) in November 2018.
• The recent publication of some research reports by Professor
Nick Henry has led to a number of direct contacts from
responsible finance providers and fin-techs, a ‘teach in’ request
with Treasury Consumer Credit in April on Inclusive credit scoring
and an invited presentation at the Centre for Responsible
Credit/Toynbee Hall Resigning Financial Services and
Support Conference, in April 2018.
• Dr Elizabeth Bos successfully defended her thesis
“Reconnections in the City: Exploring the Drivers of Community
Garden Participation” and has been awarded her Doctorate.
• Dr Nariaki Nishino from the University of Tokyo is spending • Dr Andrew Jones is part of a research team, led by Dr Adrian
his sabbatical with Professor Benny Tjahjono in CBiS’s Pritchard who have had a paper accepted for the 2018 BAM
Sustainable Production and Consumption cluster until conference ‘Professional Sports Teams: Going Beyond the
September 2018, researching the potential applications Core’. This paper investigates the product and service range
of Game Theory in Circular Economy. offered by EFL clubs.
• Dr Jenny Ferreira was interviewed for a podcast broadcast • In response to her recent publication in Social Business on
by www.keystotheshop.com where she discussed her research sustainability in the coffee shop industry, Dr Jennifer Ferreira
into coffee shops, their impact in society and the things she was invited to write an article 'More than cups: considering
has learned along the way. The podcast can be accessed at: sustainability in the coffee shop industry', which was published
www.keystotheshop.com/podcasts/90-2/. on the Daily Coffee News website: https://dailycoffeenews.com
/2018/07/19/more-than-cups-considering-sustainability-in-the-
• Earlier this year, Dr Ian Brittain discussed how technology
coffee-shop-industry/
is changing the Paralympics, giving an advantage to countries
with money. His podcast can be accessed at www.marketplace. • Professor Maureen Meadows was co-organiser of a
org/2018/03/13/tech/tech-changing-paralympics-it-gives- research sandpit on “Big Data and AI” at Brunel University in
advantage-countries-money. early May, and during July Maureen will be giving keynote
addresses at two further research events on the topic of Big Data
• Dr David Bek attended the International Sustainable
at Huddersfield University and London Metropolitan University.
Development Research Society (ISDRS) Conference in Messina,
Sicily in June presenting a paper, co-authored with Dr Jill Timms, • Dr Anitha Chinnaswamy has received some institutional
entitled: ‘Configuring Governance in Sustainable Cut-flower Value support under the ECR Research Funding Scheme (~£26k)
Chains’. The paper explored the challenges of ensuring effective towards purchase of equipment for measuring air pollution.
governance for sustainability in the cut-flower industry and In collaboration with a high-profile client, this project will
concluded that responsibility for ensuring standards is too embark on “Assessing the Deleterious Effects of Pollution
easily avoided by powerful stakeholders in value chains. on Populations’ Health especially outdoor workers”.
The project will result in outputs that will inform policy,
• Dr David Bek also gave a paper at the Development Studies
research and practice in Environmental Health and
Association Annual Conference in Manchester, co-authored
Management in Business and Society.
with Dr Jill Timms and Kathy O’Grady. This paper, ‘Upgrading
in the South African Cape Flora Industry: Bifurcation,
Barriers and Behaviours’, examined the ways in which the
rapid growth of the bouquet market in the UK has triggered
economic, social and environmental upgrading in the South
African Cape Flora sector.
• Professor Maureen Meadows and Dr Sara Degli-Esposti
recently had an article published in The Conversation called
GDPR: ten easy steps all organisations should follow. The
article has already had great reach, having already been shared
by 11 publishers, and read by nearly 5,000 people.
• Dr Alexeis Garcia-Perez has been appointed a member of
the Advisory Board of the Aluminium Industry on the subject
of Cyber Security Management. The aim is to help the industry
Professor Maureen Meadows, Big Data and AI,
develop a strategic approach towards integrating industry 4.0
Brunel University, 2 and 3 May.
across the aluminium manufacturing and processing sectors.
25
What's On Studying in the Centre for Business
in Society – Doctorates in CBiS
Data, Organisations and Society Conference: Tensions in the
Data Environment – Can Organisations Meet the Challenge? – A PhD in CBiS A Professional Doctorate: the DBA
Wednesday 21st November 2018, Techno Centre, Coventry, UK CBiS’s thriving PhD student community The DBA is designed for practising Our Research Teams
Data availability has increased exponentially in the last decade, paving the way for a new is integral to the Centre and contributes managers with the experience and roles
business environment. As such growth accelerates, a better understanding is needed of the to our wide-ranging research portfolio. to facilitate impactful change within their Sustainable Production
opportunities this new phenomenon provides and of the innovation, ethical, social, privacy and Choosing to pursue PhD study within organisations as a result of their research. and Consumption
security challenges it poses. Current tensions include the digital skills shortages, threats from the vibrant and supportive intellectual
cyber-attacks and the requirement to embrace GDPR legislation. This one-day conference, environment of this Centre is attractive The DBA programme is cohort-based, • Sustainable supply
hosted by CBiS focuses on how organisations from the private, public and third sectors are to a growing cohort of international with groups of up to 10 candidates
experiencing and responding to such tensions. PGRs. Our research is grouped around mentored throughout their research degree • Ethical consumption
the clusters as described in this overview. by an expert academic team. This part-time • The circular economy
The conference aims to bring together academic, practitioner and public policy researchers degree takes four to six years to complete.
from these key areas of cross-disciplinary research to present and discuss current Current CBiS doctoral research includes Whilst the programme contains some taught
Economic Development and
research relevant to these issues. projects on the role of central and local elements designed to enhance research
Inclusive Economies
government in regeneration, global sports skills and capabilities, the final award of the
For more information and to book your place please email cbis.info@coventry.ac.uk governance, corporate social responsibility, Doctorate is based on a portfolio of original
• Inclusive economies
supply chains, green technologies, research, presented in a thesis.
sustainability, ethical consumption, the • New economic development
digital economy, responsible personal Candidates must have a minimum of frameworks
Disability Sport Conference 2018: Disability Sport – What Will finance, data and analytics, data privacy, five years’ practitioner experience in a • Greening growth
its Legacy Be? – 3 - 5 September 2018, Coventry, UK. automotive innovation, industrial clusters relevant field; be undertaking a role within
and business strategy. an appropriate setting that will allow the
Following on from the success of the first three conferences held in 2012, 2014 and 2016, Sector, Economic and
implementation of innovation and change
CBiS will be hosting a further international, inter-disciplinary conference for academics Financial Studies
We welcome applications from suitably necessary to meet the requirements of
and practitioners in the field.
qualified self-funded or sponsored PhD the programme; and have an identified
candidates that relate to our current external mentor who is an experienced • Post-financialisation impact
The conference is aimed at anyone with an interest in using sport for people with disabilities
research themes. Some studentships practitioner in a relevant field. Interested • Securing investments
as a tool for health, inclusion, peace and development, etc.
and bursaries are available at times. If you candidates should contact the DBA • Responsible personal finance
think you have what it takes to study for Academic Director, Dr David Jarvis:
The conference is based around four main themes:
a PhD with us and have an idea what you david.jarvis@coventry.ac.uk
• Sport and health for people with disabilities would like to discuss before you apply, Data, Organisations
please contact Dr Jason Begley at CBiS: and Society
• Paralympic and disability sport legacies Jason.begley@coventry.ac.uk
• Disability sport for peace and development • Data and Strategy
Creating the foundation
DBA 12 to 24 for the DBA: • Data and the Digital Economy
• Disability sport and social inclusion Phase months establishing the research
in duration question, context and • Data and Society
One
Key note speakers for this are Shinji Nakamae, Director of Paralympic Games Integration for methodology
Tokyo 2020 and Geoff Smedley who was Disability Sport Advisor to a number of UK Sports Conducting the
governing bodies and CEO of the UK Sports Association for people with Learning Disability. DBA 24 to 36
research:
Phase months
one or several practical
Two in duration
For more information and to book your place please email cbis.info@coventry.ac.uk focused projects

Assembling the thesis:

DBA 12 to 24 critical reflection on
Phase months research findings,
Three in duration implementation and
observation of ‘change’

26 27
CBiS Experts’ Directory
Dr Lindsey Appleyard
E: lindsey.appleyard@coventry.ac.uk
Contact for:
Financial inclusion, inclusive economies,
alternative finance, subprime credit,
financial capability
Dr Hussan Aslam
E: hussan.aslam@coventry.ac.uk
Contact for:
Responsible finance, financial services,
banking culture, banking reform,
organisational culture and
organisational behavior
Dr David Bek
E: david.bek@coventry.ac.uk
Contact for:
Value chains, ethical trade, cut-flower,
fruit and wine industries, local economic
development, corporate social responsibility
Dr Jason Begley
E: jason.begley@coventry.ac.uk
Contact for:
Economic history, economic development,
national accounting, regional development
and economic indicators, low carbon
sector, low carbon mobility
Professor Nigel Berkeley
E: n.berkeley@coventry.ac.uk
Contact for:
Electric vehicles, low carbon policy,
industrial policy
Dr Elizabeth Bos
E: elizabeth.bos@coventry.ac.uk
Contact for:
Sustainable behaviour, community
participation, sustainable food production,
community gardens, land-based
interventions, social change
Dr Ian Brittain
E: ian.brittain@coventry.ac.uk
Contact for:
Sociological, historical and sports
management aspects of disability and
paralympic sport
Dr Kevin Broughton
E: kevin.broughton@coventry.ac.uk
Contact for:
Voluntary/community sector,
neighbourhood regeneration,
organisational development of voluntary
sector organisations
Sustainable Production
and Consumption
28
Professor Glauco De Vita
E: glauco.devita@coventry.ac.uk
Contact for:
Foreign direct investment,
outsourcing/offshoring
Dr Sara Degli-Esposti
E: sara.degliesposti@coventry.ac.uk
Contact for:
Users’ privacy preferences; organisational
strategies to comply with EU/UK data
protection law; public perceptions of
surveillance technologies; big data value,
definition and risks
Professor Sally Dibb
E: sally.dibb@coventry.ac.uk
Contact for:
Marketing strategy; behaviour change;
big data; sustainability; strategic planning,
charity trustee, expert REF reviewer
Dr Carlos Ferreira
E: carlos.ferreira@coventry.ac.uk
Contact for:
Local and regional economic development,
markets and environmental governance,
social value accounting and investment,
responsible business
Dr Jennifer Ferreira
E: jennifer.ferreira@coventry.ac.uk
Contact for:
Economic development, coffee and
cafe industries, labour markets,
economic geography
Dr Alexeis Garcia-Perez
E: alexeis.garcia-perez@coventry.ac.uk
Contact for:
Business information systems;
cyber security; data, information and
knowledge management
Professor Nick Henry
E: nick.henry@coventry.ac.uk
Contact for:
Economic development, enterprise
and sectors, community finance,
social investment and economic
and social impact
Dr David Jarvis
E: david.jarvis@coventry.ac.uk
Contact for:
Low carbon and electro-mobility, economic
development and economic impact,
social action
Economic Development
and Inclusive Economies
Dr Andrew Jones
E: andrew.jones@coventry.ac.uk
Contact for:
Economic development, electric vehicles,
electric vehicle policy ownership and
finance in football
Jordon Lazell
E: jordon.lazell@coventry.ac.uk
Contact for:
Consumer food waste behaviour and
sustainable consumption
Professor Ming Lim
E: ming.lim@coventry.ac.uk
Contact for:
Supply chain sustainability, strategy and
operations management
Dr Yun Luo
E: yun.luo@coventry.ac.uk
Contact for:
Financial liberalisation, bank risk,
regulations, competition, banking sector,
efficiency and productivity; data analytics
Professor Stewart MacNeill
E: stewart.macneill@coventry.ac.uk
Contact for:
The ‘knowledge economy’, innovation,
automotive industry, business strategies
and their interaction with public policy,
regional economic development,
technology foresight
Professor Maureen Meadows
E: maureen.meadows@coventry.ac.uk
Contact for:
Strategic management; strategy tools,
in particular scenario planning and
visioning; market segmentation,
relationship marketing and customer
relationship management (CRM); M&A
(mergers and acquisitions); customer
data management, big data and privacy
Dr Alessandro Merendino
E: alessandro.merendino@coventry.ac.uk
Contact for:
Corporate governance, board of directors,
top management team, big data,
listed companies, mega yacht sector,
accounting, firm performance
Dr John Morris
E: john.morris2@coventry.ac.uk
Contact for:
Bank of England, stress testing, financial
stability, affordable lending, consumer
credit and credit scoring
Sector, Economic
and Financial Studies
Professor Lee Quinn
E: lee.quinn@coventry.ac.uk
Contact for:
Marketing, market segmentation,
consumer behaviour, social marketing,
consumer insights
Dr Helen Roby
E: helen.roby@coventry.ac.uk
Contact for:
Consumer/sustainable behaviour
particularly in relation to energy
systems and smart cities, sustainable
and low carbon transport and clothing
Dr Harjit Sekhon
E: harjit.sekhon@coventry.ac.uk
Contact for:
Services management and marketing;
banking, finance and pensions
Professor Lyndon Simkin
E: lyndon.simkin@coventry.ac.uk
Contact for:
Market strategy and brand positioning,
marketing planning and business planning,
understanding customers and fairness in
customer relationship management; EVs
and sustainability; the digital economy
Dr Paul Sissons
E: paul.sissons@coventry.ac.uk
Contact for:
Labour markets, welfare policy, housing
markets, sustainable regeneration,
economy development, business
and economics
Professor Benny Tjahjono
E: benny.tjahjono@coventry.ac.uk
Contact for:
Supply chain management, sustainability,
industry 4.0, circular economy, product-
service systems, simulation modelling
Melissa Tornari
E: Melissa.tornari@coventry.ac.uk
Contact for:
Labour economics, political economic,
sustainable development, spatial
econometrics
Dr Donna Wong
E: donna.wong@coventry.ac.uk
Contact for:
Sports mega events broadcasts,
football broadcasts, digital sports
piracy, counterfeit sports merchandise,
Asian sports
Data, Organisations and Society
29
Recent Publications
• Ball, K., Degli-Esposti, S., Dibb, S., Pavone,
V. & Santiago-Gómez, E., (2018) ‘Institutional trustworthiness
and national security governance: Evidence from six European
countries’, Governance, forthcoming.
• Berkeley, N., Jarvis, D. & Jones, A., (2018) (In Press)
‘Analysing the take up of battery electric vehicles: An
investigation of barriers amongst drivers in the UK’,
Journal of Transportation Research Part D.
• Bernon, M., Tjahjono, B., & Ripanti, E.F. (2018), 'Aligning
Reverse Logistics Practice with Circular Economy Values:
An Exploratory Framework', Production Planning & Control.
• Chai, J. and Dibb, S. (2018), ‘Chinese Relationship
Management: A Qualitative Bank Study of Banking
in New Zealand’, Journal of Strategic Marketing
• Darvish, M., Altinay, L. & De Vita, G., (2018) 'Emotional
intelligence and creative performance: Looking through
the lens of environmental uncertainty and cultural intelligence',
International Journal of Hospitality Management.
• Degli-Esposti, S. & Siraj S., (2018) ‘With smart cities, your
every step will be recorded’, The Conversation.
• Degli-Esposti, S., (2018) ‘Business matters: Forget about
GDPR – Look at the incoming data protection bill’, Insider
Media Limited.
• De Vita, G. & Luo, Y., (2018), ‘When does regulation
matter for bank risk-taking? An analysis of the interaction
between external bank regulation and board characteristics’,
Corporate Governance: The International Journal of
Business in Society.
• De Vita, G., Trachanas, E. & Luo, Y., (2018) ‘Revisiting the
bi-directional causality between debt and growth: Evidence
from linear and nonlinear tests’, Journal of International Money
and Finance.
• Ekinci, Y., Japutra, A., & Simkin, L., (2018) ‘Self-congruence,
brand attachment and compulsive buying’, Journal of
Business Research.
• Ekinci, Y., Japutra, A. & Simkin, L., (2018) ‘Positive and
negative behaviours resulting from brand attachment:
The moderating effects of attachment styles', European
Journal of Marketing.
• Ekinci, Y., Japutra, A., Nguyen, B. & Simkin, L., (2018)
‘The role of ideal self-congruence and brand attachment
in consumers’ negative behaviour: Compulsive buying
and external trash-talking’, European Journal of Marketing.
• Fenton-O’Creevy, M., Dibb, S. & Furnham, A., (2018)
‘Antecedents and consequences of chronic impulsive
buying: Can impulsive buying be understood as
dysfunction self-regulation?’, Psychology & Marketing.
• Ferreira, C. & Ferreira, J., (2018), ‘Political markets?
Politics and economics in the emergence of markets for
biodiversity offsets’, Review of Social Economy.
• Ferreira, J. & Ferreira, C., (2018), ‘Challenges and
opportunities of new retail horizons in emerging markets: the
case of a rising coffee culture in China’, Business Horizons.
• Gordon, R., Dibb, S., Cooper, P., Magee, C. & Waitt, G., (2018),
‘Empirically testing the contex of value-in-behaviour and its
relevance for social marketing’, Journal of Business Research.
30
• He, Q., Gallear, D., Ghobadian, A. & Ramanathan, R., (2018),
‘Managing knowledge in supply chains: A catalyst to triple
bottom line sustainability’, Production Planning and Control.
• Hutton, L., Price, B.A., Kelly, R., McCormick, C.,Bandara,
A.K., Hatzakis, T., Meadows, M. & Nuseibeh, B., (2018),
‘Assessing the Privacy of mHealth Apps for Self-Tracking:
A Heuristic Evaluation Approach’, JMIR mHealth and uHealth
(accepted, in press).
• Kearney, S., Brittain, I. & Kipnis, E., (2018) ‘‘Super disabilities’ vs
‘Disabilities’? Theorizing the role of ableism in (mis)representational
mythology of disability in the marketplace’, Consumption Markets
and Culture (Special Edition on Marketplace Exclusion).
• Meadows, M. & Hatzakis, T., (2018) ‘Getting to know you? New
business models for privacy and the quantified self’, Social
Business, 8(1) 13-20.
• Morris, J.H., (2018) ‘Decentring ingenuity: Calculation, intuition
and atmospheres in the Bank of England’s financial literacy
assemblages’, Geoforum.
• Okechukwu, De Vita, G. & Luo, Y., (2018) ‘The impact of FDI
on Nigeria's export performance: A sectoral analysis’, Journal
of Economic Studies.
• Olya, H.G.T., Altinay, L. & De Vita, G.,(2018) ‘An exploratory
study of value added services’, Journal of Services Marketing.
• Rashid, A., Masood, T., Khan, N., & Tjahjono, B. (2018),
‘Enterprise Systems' Lifecycle in Pursuit of Resilient-Smart-
Factory for Emerging Aircraft Industry: A Synthesis of Critical
Success Factors (CSFs) for Knowledge Gaps and Implications’,
Enterprise Information Systems
• Sissons, P. & Houston, D., (2018) ‘Changes in transitions from
private renting to homeownership in the context of rapidly rising
house prices’, Housing Studies.
• Sissons, P. & Green, A., (2017) ‘More than a match? Assessing
the HRM challenge of engaging employers to support retention
and progression’, Human Resource Management Journal.
• Tanna, S., Li, C. & De Vita, G., (2018) 'The role of external debt
in the FDI-growth relationship', International Journal of Finance
and Economics
• Whiting, R., Roby, H., Symon, G. & Chamakiotis, P., (2018)
‘Participant led video diaries, unconventional methodology’,
Organization and Management Research.
• Yudha, S., Tjahjono, B. & Kolios, A. (2018), ‘A PESTLE Policy
Mapping and Stakeholder Analysis of Indonesia’s Fossil Fuel
Energy Industry’, Energies.
Books
• Brittain, I. & Beaom, A. (Eds), (2018) The Palgrave Handbook
of Paralympic Studies, Palgrave- MacMillan.
• Morris, J. H., (2018) Securing Finance and Mobilizing Risk
before and after the Global Financial Crisis, Routledge.
Chapters
• Bryman, A. & Buchanan, D. (Eds), (2018) Unconventional
Methodology in Organisation and management research.
Oxford University Press; UK (Chapter 10) Participant-Led Video
Diaries, Whiting, R., Roby, H., Symon, G., Chamakiotis, P.
• John, A., Meadows, M. & Lawton, T., (2018) Managing Cross
Border M&A: Three approaches to takeovers in Europe.
In: Suder, G., Riviere, M. & Lindeque, J. (Eds) The Routledge
Companion to European Business. Routledge.
• Spiller, K., Ball, K., Bandara, A., Meadows, M., McCormick,
C., Nuseibeh, B. & Price, B.A., (2018), Data Privacy: Users’
Thoughts on Quantified Self Personal Data. In: Ajana B. (Ed.)
Self-Tracking (pp. 111-124). Palgrave Macmillan
Conferences
• Bek, D. & Timms, J. Configuring governance in sustainable
cut-flower value chains, International Sustainable Development
Research Society Conference, Messina, Italy, June 2018
• Bek, D., Timms, J. & O'Grady, K. (2018) Upgrading in the
South African Cape Flora Industry: Bifurcation, barriers and
behaviours, Development Studies Association Conference,
Manchester University, June 2018
• Chapman, J., Chinnaswamy, A. & Garcia-Perez, A., (2018),
The Severity of Cyber Attacks on Education and Research
Institutions: Function of their Security Posture. 13th International
Conference on Cyber Warfare and Security March 2018,
Washington DC, USA.
• Chinnaswamy, A., Marshall, I. M., Garcia-Perez, A. &
Naguib R., (2018), Strategic Decision Making for Environmental
Health Impact: The 5-I Model. 6th International Conference on
Innovation and entrepreneurship March 2018, Washington DC, USA.
• Helen Roby: Conference submission paper acceptance to the
British Institute of Energy Economics, Consumers at the Heart
of the Energy System? Conference in September.
• Kerrane, K., Lindridge, L. & Dibb, S., (2018), Liminality and
the Transition to Motherhood for Ethnic Minority Consumers:
Examining the Experiences of South Asian Mothers in the UK,
European Advances in Consumer Research Conference,
in Ghent, June 2018.
• Leal, X., Schroten, A., Scholten, P., Baruwa, O., Anoyrkati, E.,
Garcia-Perez, A., Avarello, A. & Chinnaswamy, A., (2018),
Measuring Success of ITS Services and Their Implementation.
Transport Research Arena, April 2018, Vienna, Austria.
• Timms, J. (2018) Sustainability moves up the agenda, British
Floral Association Vision 2018 Conference, Leicester, April 2018
31
The Centre for
Business in Society

The Centre for Business in Society (CBiS) is the principal research centre within the Faculty of Business
and Law at Coventry University. CBiS is home to over thirty specialist researchers, a dedicated research
support team, 55 PhD researchers, most of the Faculty of Business and Law’s professoriate and many
staff in the Faculty currently undertaking their sabbaticals. CBiS also looks after the Faculty’s new
professional doctoral programme, the DBA.

Through understanding and interrogating the impact of organisations’ activities, behaviours and
policies, CBiS’s research promotes responsibility and inclusivity, seeking to change behaviours
in order to achieve better outcomes for economies and societies.

CBiS’s traditional core interests in sustainability and economic development are now joined by teams
exploring two of the biggest sources of business’s impact on society in recent years: post-financialisation
and the implications for economies and the individual; along with the explosion of big data and the digital
economy, and the ramifications for organisations, consumers and society.

Coventry University
Jaguar Building
Gosford St
Coventry
CV1 5DL
T: (0)24 7765 7688
E: Cbis.info@coventry.ac.uk
www.coventry.ac.uk/cbis

@CBiS_CovUni
17577-18 © Coventry University. All rights reserved.

discover more online

Research Coventry www.coventry.ac.uk/research