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The Classroom Teacher


and the Role of Authority
Roselle Kurland

SUMMARY. This paper examines the ways in which teachers can


use their authority to maximize their teaching effectiveness as well
as to set a positive example for student social workers. Three areas
in which teachers use their authority are discussed: setting the struc-
ture of the class, covering course content, and relating to students.
Practices that contribute to both good teaching and impactful role
modeling of authority are identified.

Teachers are authorities. In the courses they teach, they deter-


mine curriculum content, give grades to students, and decide how
class sessions will be conducted. Effective teachers are Those who
are comfortable with their role of authority and who carry it well. In
social work education, the teacher's role of authority is especially
crucial. Not only does it contribute to success in teaching, but it
serves for students as an example of how to be in a role of authority,
Just as teachers are in positions of authority in relation to their stu-
dents, so too are social workers in positions of authority with their
clients. And social work students, during their professional educa-
tion, struggle to learn how to carry successfully a role of authority.
Observation of their own teachers is central to their learning in this
area.
This paper will discuss the ways in which teachers can use their
authority to maximize their teaching effectiveness as well as to set a
positive example for student social workers. Specifically, three ar-
eas in which teachers use their authority will be examined: setting

Roselle Kurland, PhD, is Associate Professor, Hunter College School of So-


cial Work, New York, NY.
© 1991 by The Haworth Press, Inc. All rights reserved. 81
Teaching Secrets: The Technology in Social Work Education Roselle Kurland 83

the structure of the class, covering course content, and relating to in self-determination, a predominant precept of the profession that
students. Practices that contribute to both good teaching and im- occupies a central place in NASW's Code of Ethics (1980)
pactful role modeling of authority will be identified in each of these (Kurland and Salmon, 1990).
areas. Goldstein (1973) underscores social work's discomfort with au-
It is important to distinguish here between being an authority and thority:
being authoritarian. The authoritarian person is overbearing and
dogmatic and believes in unquestioning obedience to authority . . . it has been the tendency of social workers to disclaim the
rather than in individual freedom of judgment and action (Adorno et role of authority and the idea that any degree of power was
al., 1950). Teachers of social work are not authoritarian. But they used in practice . . . Equality, cooperation, and the recognition
have power and influence as a result of their role, position, knowl- of others' rights were valued precepts; any manifestation of
edge, and prestige. Teachers of social work are authorities. They power and control would therefore be seen as the anti-thesis of
have the legitimacy of authority identified by Weber (1947). these principles and as an abuse or manipulation of others*
Compton and Galaway (1984) define authority as "a power dele- rights, (p. 83)
gated to the practitioner by client and agency in which the practi-
tioner is seen as having the power to influence or persuade resulting In a similar view, Levinson and Klerman (1972) explain that au-
from possession of certain knowledge and experience and from oc- thority and power may be equated with authoritarianism and viewed
cupying a certain position." They go on to explain that there are with distaste and denial. "The predominant view of power," they
two aspects of authority. say, "is much like the Victorian view of sex. It is seen as vulgar, as
a sign of character defect, as something an upstanding professional
would not be interested in or stoop to engage in."
The first might be called the institutional aspect in that it
Even though many social workers may want to shy away from
comes from the social worker's position and function within
the exertion of their authority, they cannot overlook the fact that all
the agency's purpose and program. The second aspect is psy-
helping relationships essentially involve influence and authority
chological in that clients give workers the power to influence
(Siporin, 1975). Compton and Galaway (1984) emphasize the need
or persuade because they accept them as sources of informa-
tion and advice —as experts in their field, (p. 204) for social workers to accept their authority:
A person in need of help seeks someone who has the authority
Such a definition of authority certainly applies to teachers of so- of knowledge and skill to be of help . . . The attempt of social
cial work as well. They are in positions of power because of their workers to abdicate their role and pretend that they carry no
ability to reward and punish, because of the positions they occupy authority only leaves clients troubled by suspicions and doubts
within the university structure and because students identify with about why workers are unwilling to admit what they, the cli-
them as persons of prestige and see them as experts. Thus, they ents, are so aware of. (p. 240)
hold the five kinds of power —reward, coercive, legitimate, refer-
ent, and expert-identified by French and Raven (1968) as the ba- Similarly, Northen (1988) states that clients want and expect social
ses of social influence. workers to accept the responsibilities of their role of authority by
But practitioners and teachers of social work often seem loathe to giving professional opinions and taking appropriate action.
exercise power and authority in their work with clients and stu- A recent survey of 25 students, conducted at the end of their first
dents. Their use of authority, it would seem, clashes with core so- year of graduate study in social work, indicates that struggle with
cial work beliefs in democracy, in equality, and perhaps, above all, their role as an authority was, indeed, characteristic of their first-
84 Teaching Secrets: The Technology in Social Work Education Roselle Kurland 85

year experience. That study indicated that four interwoven concerns persons, wanting to be validated by their students and, in turn,
contributed to their struggle: (1) a desire to be liked and accepted by wanting their students to feel they can be open with them (pp. 53-
the clients with whom they worked; (2) lack of clarity about the 66).
social work role and about what it means to be in a role of authority; In all these roles, teachers model for students the ways in which
(3) fear that they did not possess the knowledge and skills necessary they, as social workers, can take on effectively a role of authority
to assume the role of social worker; and (4) fear that clients would with their clients. Students surveyed indicated that they especially
react negatively to their assumption of a role of authority. valued teachers who possessed knowledge, expertise, and enthusi-
Crucial to helping students feel more comfortable assuming a asm for their work, conveyed respect for others, and encouraged
role of authority with clients are the increased practice skill that quality work and active participation. Citing a former teacher as a
comes with experience and the enhanced knowledge and under- positive role model, one student said, "She had very clear expecta-
standing that they gain in class. Said one student surveyed at the tions and was even a little demanding. She enjoyed working with
end of her first year of graduate school, "I feel more confident students and was excited about her work. She had a lot of confi-
about the way I'm handling myself now. I have more skill and I feel dence about her own work and worked very hard. She was generous
more effective than I did at the beginning of the year, which helps about sharing her thoughts and was accepting of different points of
me to be more comfortable in assuming authority." Said another, view." Another student described a teacher she admired and
"Learning that I do have some knowledge and skill and also that I wanted to be like: "She made me think and figure things out for
don't have to be perfect and have all the right answers, that I can myself. She had a nice balance. She was easygoing, flexible, rea-
admit when I make a mistake —these things have led me to be more sonable, yet she demanded satisfactory work. She welcomed input
comfortable in a position of authority" (Kurland and Salmon, in from others, yet was secure and confident about what she knew"
press). (Kurland and Salmon, in press).
Crucial, too, in students' learning to assume a role of authority Three areas in which teachers use their authority are particularly
are the examples set by their teachers. How teachers carry out their central to both effective teaching and beneficial role modeling. In
own authority—what they actually do —may make an even more setting the structure of the class, in covering course content, and in
important impact upon students than what they teach about author- relating to students, teachers use the authority of their knowledge,
ity. experience, position, and person.
In setting the structure of the class, a common mistake_pf teach-
McKeachie (1986) identifies six roles of teachers that seem cen-
er sirioTxertlooTlttle authority, especially in the class~r5egmnjngs.
tral to their successful assumption of authority. First, he says,
"Instead of "providing the structure that the class needs irTthe begin-
teachers are experts, transmitting information, concepts, and ideas.
ning, they give the class too many choices or choices that are more
Second, they are formal authorities, representing the school, setting
appropriately made by the teacher than by the class members.
goals, and establishing procedures (e.g., structure, assignments,
standards of evaluation) for reaching those goals. Third, they are
socializing agents, representing the profession and, through their Professor H. was a new teacher of research. From what other
own behavior, clarifying expectations and acceptable behavior. faculty told her, she knew that research was unlikely to be very
Fourth, teachers are facilitators, helping students define their own popular with the students. She believed that if she gave stu-
goals and encouraging student creativity and independence. Fifth, dents choices and employed democratic procedures, class
teachers are ego ideals, conveying enthusiasm, excitement, and en- members would like her because she was not dictatorial and
joyment of their subject and of teaching and communicating that also would feel greater ownership of the class and participate
their subject is valuable and deeply important. Finally, teachers are in it more actively. At the first meeting of the class, she asked
Teaching Secrets: The Technology in Social Work Education Rosette Kurland 87

students to make two decisions: (1) Would they prefer to have Debate on this issue became chaotic with class members
a ten-minute break after the first hour of the class or meet interrupting one another, putting down and making fun of
without a break and end ten minutes early? (2) Would they opinions with which they disagreed, and having side conversa-
prefer to work on research projects that asked class members tions with their neighbors. Professor H. struggled to maintain
to apply the concepts covered in class individually or in small order. Finally, she asked for a vote. By a margin of 13 to 9,
groups of four or five class members? the class voted to work on projects individually rather than in
When Professor H. posed the first question, the class was small groups.
sharply divided. Many class members wanted a break mid- Debate on the two issues took up the entire first class ses-
way through the two hours. One student said she was sure she sion. Many students left class disgruntled and unhappy, with
was going to have difficulty absorbing content on research and hard feelings about the discussion and the decisions that had
that meeting for two hours without a break would be intolera- been made. Professor H. left with the feeling that somehow
ble. things had gotten out of control. She was dissatisfied with how
Another student said he needed a cigarette break. Still an- the class had gone and sensed that many of the students were
other said he came to class straight from his agency without angry. In addition, she was disappointed with the vote to work
time for lunch and needed ten minutes to get something to eat. on projects individually. Her belief was that students gained
Many in the class favored having no break and ending ten greater understanding of research concepts through working
minutes early. One student said she had two young children at on projects in small groups.
home and ending earlier would enable her to relieve her baby- Looking back at how the course had gone at the end of the
sitter after a long day. Another student said ending earlier semester, Professor H. reported that the class never seemed to
would help her avoid some of the rush hour traffic. Another come together, that an angry undertone persisted throughout.
said he had another class after this one and needed a break All during the course, she said, she felt that students showed a
before that class started. The debate went on and on, with lack of respect for each other and for her. Class discussion was
strong opinions expressed for .and against a mid-class break. frequently chaotic. Class members did not seem to listen to
Finally, Professor H. asked the class to vote. Those in favor of each other. Some in the class, especially those students who
ending the class early without a break held sway by a margin had wanted a mid-class break, often came late to class. Profes-
of 12 to 10. Those who had favored a mid-class break were sor H. felt that the class never recovered from the difficult start
annoyed at and unhappy with the outcome. of the first class session.
Next, Professor H. posed the question about working on
projects individually or in small groups. The class debate on In this example, Professor H. abdicated her authority. At a time
this question was even more heated than the first. Again, opin- when the class needed her leadership and direction, in its very first
ion was divided. Some in the class said that small groups were session, she asked the class to make two choices. One of those
used in other classes and they were sick and tired of them, that choices, whether to take a mid-class break or end early, was likely
typically one or two people in the group did all the work and to be divisive in nature with strong sentiments on the part of stu-
the others got a "free ride." Others said the logistics of find- dents favoring each option. The second choice, whether students
ing a time for the small groups to meet were too difficult. should work on projects individually or in small groups, was also
Others in the class said they liked working in a group, that it likely to be highly divisive. Perhaps even more important, it in-
made the work more fun, that they learned more, and that it volved educational considerations and judgments that Professor H.
also gave them a chance to get to know their classmates. rather than the class needed to make.
88 Hostile Kurland 89
Teaching Secrets: The Technology in Social Work Education

Though a class is different from a small group in many ways, it teacher, with their classmates, and with themselves in this course,
also has many similarities to a group. Thus, basic principles of so- then the teacher can step back a bit and students can begin to have
cial group work practice can inform teaching practice. Material on increasing input into decisions and choices about the structure and
the stages of group development (Garland, Jones, and Kolodny, content of the class. Whether to work in small groups, whether to
1965; Northen, 1988; Shulman, 1984) emphasizes thmjjMt^begi fi- hear student reports on certain topics, whether they would rather
ning stage a group jiegdsjjie_ariivp. leadership of its worker, who spend limited class time on X subject or Y subject, are decisions
must provide direction, structure, and guidance for the group and its that the teacher might ask the class to make at a later stage in the
members at a time when the group is new and the members are not class' development, decisions that it would be inappropriate to ask
yet willing or able to assume leadership. Such material also accents the class to make in its beginning stage.
the importance of bringing to the fore in a group's beginning stage The teacher's use of authority in determining class structure is
the commonalities that the group members share. Such commonali- very akin to that of the social work practitioner. What teachers
ties are the foundation for support among the group members model here for students, in addition to a willingness to use their
(Northen, 1988). authority, is the need for social workers to use authority differen-
In this example, Professor H. did neither. She raised questions tially according to the needs of the clients with whom they are
that were inappropriate for a first class session, likely to bring out working,
and accentuate the differences among the students rather than their In covering course content, teachers also use and model their role
commonalities. Once she had raised such questions, however, Pro- of authority. Crucial here is the teachers' comfort with the authority
fessor H. needed to use her authority by taking an active role with of their knowledge of the subject. Teachers who are comfortable
the class. She might have provided the guidance and direction that with their authority are able to express a point of view. At the same
the class needed by expressing her own points of view and sharing time, they are open to new input and to different ways of looking at
the reasons for her opinions. She needed to limit the disrespectful things. In fact, they encourage students to express their view; they
behavior of some class members. Instead, Professor H. was pas- are able to accept challenges and disagreements from students and
sive. She allowed the class session to get out of control and to do not find them threatening or inadmissible.
become chaotic, resulting in class members feeling the lack of lead- But such teachers also feel free to question and challenge student
ership and a lack of confidence in her. opinions. They use student challenges of their statements, as well as
A number of teaching principles can be drawn here. Teachers their challenges of student statements, to stimulate class discussion
need to use the authority of their position and expertise to provide and the thinking and learning that such discussion inspires. With
structure, limits, guidance, and direction for the class, especially in . such teachers, students come to know that their views, if different
its beginning stage. Teachers should not, at this stage, be fearful of from those expressed by the teacher, will not be rejected automati-
exerting authority or of imposing their ideas and viewpoints onto cally as invalid. They also come to know that the teacher may dis-
the students. Quite the contrary, class members gain a sense of agree with, challenge, or ask them to expand their statements and
security from teachers who are clear in providing structure and di- that they need to be prepared to do so.
rection, who in effect say to the class, "Here's how we'll do things
and here's my thinking_behind dojn^JhejTUharwgy.'' For teachers Teachers who are comfortable with the authority of their knowl-
to provide such structure and direction is a needed and very appro- edge model for students important qualities of social work practi-
priate use of their authority. tioners (Solomon, 1976): security with their own expertise along
As the class goes along, however, as class members become with openness to new ideas and different viewpoints and ways of
more familiar with the purposes and content of the course, with the looking at situations.
90 Teaching Secrets: The Technology in Social Work Education
Rosette Kwland 91

Professor R. taught a first-year group work practice class. The


Jorge, a youth worker in a different agency program,
class was looking at group roles, focusing on the role of scape-
seemed in disagreement with what Howard was saying. "I get
goat. In her presentation about this role, Professor R. made a
the sense that you disagree," Dr. L. said to Jorge. "Yes, I
strong statement that the scapegoat in a group is never merely
do," he responded. "How would you describe the need for
the innocent victim of the other members' hurtfulness, that the
the program," she asked. "I don't think there is a need for this
scapegoat is always doing something to elicit the behavior of
program," Jorge said. "I think the program is racist and a
the other group members toward him/her.
Ken, a student in the class, raised his hand. "Is that always form of genocide." Jorge's comments were unexpected and
true?" he asked. "Yes, I think it is," Professor R. responded. came as a surprise to Dr. L. Jorge went on to question whether
Ken looked puzzled. "I get the sense that you have something it was true that sex is all that teens think about. "They think
in mind," Professor R. said. "Well, I'm thinking of the Jews about a lot of things," he said. "And the problem is not that
in the Holocaust," Ken said. "Weren't they innocent vic- kids get pregnant. It's the lack of jobs, health care, and other
tims?" Ken's reference surprised Professor R. "I hadn't resources. If those were available, these teens would do fine.
thought of that," she said. "It does seem to contradict what How come pregnancy prevention programs are always di-
I've been saying. I'm not sure." Students in the class seemed rected at teens in poor neighborhoods, not in white middle
stymied as well by Ken's idea. "Why don't we all think about class neighborhoods?" he asked.
this and come back to it next week," Professor R. said. Some in the seminar agreed with Jorge's viewpoint. Others
At the start of the next class session, Mary, another student, spoke of the need for such a program and of the need to pre-
asked to be recognized. "A lot of us have been talking about vent teen pregnancy. "There may be a need for more jobs and
the scapegoat question all week," she said, "and we think resources," Sue, another staff member, said, "but neverthe-
there are important differences between scapegoating in a less the lives of many kids who become parents before they're
small group and scapegoating when it's a group like an entire really ready to are ruined. We've seen it over and over again."
people." A lively class discussion ensued about the differ- Lively discussion of these issues continued for two seminar
ences between the small groups typical in social work practice sessions. Jorge's comments sensitized the participants to a dif-
and large groups or aggregates of people. ferent point of view and helped them better define the needs
that the new program would aim to address, the program's
purposes, and how staff would present the idea of the new
program to parents and teens at an open house that was sched-
Dr. L., a social worker, was leading a seminar on work with uled to launch the program.
groups for staff working with youth at a community-based so-
cial work agency. Staff in the teen program were about to Both these examples illustrate the teacher's openness to ideas that
initiate a new group program addressing issues of tccn sexual- are different and/or unexpected. Neither Professor R. nor Dr. L.
ity. Howard, the worker who was to coordinate the new pro- was threatened when the session she was leading took an unantici-
gram, was describing the need for the program. "In this pated turn. In fact, each encouraged and learned from the expres-
neighborhood, sex is the only thing a lot of teens think about. sion of views that were new to her or different from her own. Pro-
We're aiming to help them see that that's not all there is in fessor R. modelled authority especially well when she openly
life. We also want them to realize that if they get pregnant admitted that she had not thought about scapegoating in relation to
now, they'll never get anywhere." the Holocaust and was not sure how it fit with the point of view she
•92 Teaching Secrets: The Technology in Social Work Education Rosette Kurland 93

had just expressed. Teachers who are secure with their authority do deal of themselves, others very little. Some will come across as
not have to pretend to know it all. warm, others more distant. Some will relate more formally, others
The third area where teachers use and model their authority is in in a more casual manner. There are no absolute right or wrong ways
relating to students. Extremes are not uncommon here. On the one of relating to students.
hand are teachers who use their authority as a barrier in their rela- Again, in the ways in which they relate to students, teachers
tionships with students. Such teachers tend to be overly formal and model for students ways in which they can use their authority as
aloof and come across to students as uncaring and unapproachable. they relate to clients. With clients, as well, there are no absolute
They maintain distance and share little of themselves, be it person- right or wrong ways of relating and students can learn that from the
ally or professionally. They seem to hold themselves above stu- variety of teachers they observe. What is central to the worker's
dents. Beneath a facade of superiority, such teachers are often fear- role, like the teacher's, is the genuine respect and interest that
ful of students. workers communicate to their clients.
On the other extreme are teachers who downplay their role of Becoming comfortable with the authority of the teacher's role is
authority. Such teachers seem overly concerned with being liked by not easy. It is a process that takes time. The new teacher struggles
their students. Often, they relate to students as friends and seem to with many questions: how much and when to take control in the
"bribe" students to like them by sharing of themselves personally classroom, how to best get across course content, how close to get
in an effort to win students over by gaining their sympathy. Such to students, how much of oneself to share. The conclusions that
teachers are often unsure of themselves. They need and seek valida- each teacher reaches in regard to these questions may differ. But
tion from students. what seems crucial to all good teaching is the teachers' confidence
A third category of teachers who use authority inappropriately in and comfort with themselves. Such confidence and comfort are
are those who create student dependence upon them by exhibiting central to the teachers' ability to effectively assume the position of
their knowledge as if it were a prized possession that only a few authority that they must own.
people arc fortunate enough to get. Like a guru or Pied Piper, such
teachers often create a loyal following. They enjoy the adulation of
students and invite it by discouraging independent student thinking REFERENCES
and rewarding student thinking that parrots their own. Such teach-
ers are usually quite self-involved and have little genuine interest in Adorno, T.W., Else Frenkel-Brunswick, DJ. Levinson, and R.N. Sanford. The
their students. Authoritarian Personality. New York: Harper and Row, 1950.
Central to teachers' effective use of authority in relationships Complon, Beulah Roberts and BurtGalaway, eds. Social Work Processes. 3rded.
with students is mutual respect. Teachers who respect themselves Homewood, 111.: Dorsey Press, 1984.
are those who use authority well and are respected by students. French, John R.P. and Bertram Raven. "The Bases of Social Power," In Dorwin
Cartwright and Alvin Zander, eds. Group Dynamics: Research and Theory,
Such teachers, in turn, communicate respect for their students by 3rd ed. New York: Harper and Row, 1968. pp. 259-269.
encouraging them to express their ideas, by taking their ideas seri- Garland, James A., Hubert E. Jones, and Ralph L. Kolodny. "A Model for
ously, and by taking time to appreciate where their students are Stages of Development in Social Work Groups." In Saul Bernstein, ed., Ex-
coming from and what has contributed to their thinking. plorations in Group Work, pp. 17-71. Boston: Boston University School of
As long as such respect exists and is communicated to students, Social Work, 1965, Milford House, 1973.
as long as they have genuine interest in their students, then different Goldstein, Howard. Social Work Practice: A Unitary Approach. Columbia, S.C.:
University of South Carolina Press, 1973.
teachers can have widely different styles of relating to students, all Kurland, Roselle and Robert Salmon. "Not Just One of the Gang: Group Workers
of which can be highly acceptable. Some teachers will share a great and Their Role as an Authority." in Paul Ephros and Thomas Vassil, eds.
94 Teaching Secrets: The Technology in Social Work Education

Social Work With Groups: Expanding Horizons. New York: The Haworth
Press, Inc., in press.
Kurland, Roselle and Robert Salmon. "Self-Determination: Its Use and Misuse in Standing for Values and Ethical Action:
Group Work Practice and Graduate Education." Paper presented at the
Twelfth Annual Symposium, Association for the Advancement of Social Work Teaching Social Work Ethics
With Groups, Miami, Florida, 1990.
Levinson, Daniel and Gerald KJerman. "The Clinician-Executive Revisited." M. Vincentia Joseph
Administration in Mental Health, 1972, #6, pp.53-67.
McKeachie, Wilberl J. Teaching Tips: A Guidebook for the Beginning College
Teacher, 8th ed. Lexington, Mass.: D.C. Heath & Company, 1986.
National Association of Social Workers. Code of Ethics. 1980.
Northen, Helen. Social Work With Groups. 2nd ed. New York: Columbia Univer-
sity Press, 1988. SUMMARY. This article is focused on the role of ethics in the
Shulman, Lawrence. The Skills of Helping Individuals and Groups. 2nd ed., professional socialization of the student and the place of ethics in the
Itasca, III.: Peacock, 1984. social work curriculum. The content and structure of the ethics com-
Siporin, Max. Introduction to Social Work Practice. New York: MacMillan Pub- ponent and related issues are considered and an educational model, a
lishing Company, 1975. teaching-learning approach, with its underlying learning theory and
Solomon, Barbara Bryant. Black Empowerment: Social Work In Oppressed Com- philosophical orientation is presented and instructional technology
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Weber, Max. The Theory of Social and Economic Organization. Oxford: Oxford
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With the widening parameters of ethical issues in social work and
their increasing complexity, the profession is faced with the task,
similar to that of other professions, of adequately preparing students
to deal with value and ethical dilemmas in practice situations. These
dilemmas require cross disciplinary knowledge and skills to provide
the competencies needed for thoughtful and informed ethical
choices. Within the past two decades, a substantive literature has
developed in social work ethics but the profession is only beginning
to seriously examine the educational aspect— the development of
core curriculum content and the structure of this content in the edu-
cational program (Black, Hartley, Kirk-Sharp, & Whelley 1989;
Hockenstad, 1987; Joseph, 1989).
The broad purpose of this article is to consider the role of ethics
in the professional socialization of students and the place of ethics
content in social work curricula, particularly at the master's level.
More specifically, an educational model, a learning-teaching ap-
proach with its underlying learning theory and philosophical orien-

M. Vincentia Joseph, DSW, is Professor and Chair, DSW Program at The


National Catholic School of Social Service, The Catholic University of America,
Washington, DC 20064.
© 1991 by The Haworth Press, Inc. All rights reserved. 95

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