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Silvia Gherardi
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What is This?
Introduction
Silvia Gherardi
University of Trento, Italy
DOI: 10.1177/1350507608101225
It appears that practice has become a buzz-word in organization studies, and the
aggregate of voices under the label ‘practice-based studies’ is rather polyphonic.
When we leave aside the commonplace use of the word ‘practice’ and assume
that reference is being made to practice as epistemology, we can see how practice-
based studies converge on a common interest in understanding the production/
consumption of knowledge and its circuit of reproduction. ‘Practice’, Schatzki
(1996, 2001) argues, is a term that seems to be descriptive of fundamental pheno-
mena of society, as encountered, for example, in the writings of philosophers and
sociologists such as Bourdieu (1972), Lyotard (1979), Foucault (1980), Taylor
(1995), as well as in ethnomethodology (Garfinkel, 1967). In Bourdieu’s case the
deeper-lying structures that organize general social practices are self-reproducing
dispositions; in Lyotard discursive moves or language games; in Foucault geneal-
ogies of practice; in Taylor the vocabulary embedded within the practice marks
its range of possible actions and meanings, while in Garfinkel the reflexive ten-
dency of social interaction provides for its own constitution through practices of
accountability and scenic display.
In organization studies, the influence of practice theorists has been seen as
more important as an epistemology for the study of working practices and the kind
of practical and ‘hidden’ knowledge that supports them. Paradoxically, the term
‘practice’ has the connotation of being something transferable, teachable, trans-
mittable, or reproducible (Turner, 1994), but at the same time, practices are dif-
ficult to access, observe, measure or represent because they are hidden, tacit, and
often linguistically inexpressible in propositional terms. The problem of repre-
senting practices is well illustrated in the contributions in this special issue by
Blacker and Regan, Geiger and Nicolini.
In both scientific and ordinary language, the term ‘practice’ relates to a plurality
of semantic fields. Although this may be a limitation, it also has the advantage
that ‘practice’ is a malleable term which can be put to numerous uses and em-
ployed to denominate many aspects of the phenomenal reality under study. The
numerous phenomenal aspects comprised in a practice can be studied in rela-
tion to their recursiveness, socially sustained habits, the knowledge implicit in a
dominion of action, the values that give social accountability to action, and the
shared ways of accomplishing any practice. The challenge raised by the current
recovery of the concept of practice within organization studies is to conjecture
whether it is possible to consider the set of all these aspects in their phenomenal
occurrence and in their temporality. If this challenge is taken up, the ‘growing
calls to get close to work/organizational practices happening’ (Samra-Fredericks
and Bargiela-Chiappini, 2008: 654) would constitute an objective attainable with
rigorous theorization and methodology.
The difficulty of defining what is meant by ‘practice’ is due not only to the
polysemy of the term but also to the various epistemic positioning of different
The complex map of PBS can be presented in many different ways; delineating a
map is always an arbitrary operation. I have done so previously in relation to the
intellectual traditions converging in the study of knowing-in-practice (Gherardi,
2001) and in relation to the so-called paradigm of situated action (Gherardi,
2008). My approach here is to point up its most salient themes, when practice
has been used as a lens, to employ the apt metaphor coined by Wanda Orlikowski
(2000). I shall therefore describe the ways in which the concept of social practice
has been critically appropriated as a critique of representationalist conceptions
of knowledge:
These are complex debates in terms of both the topic and the number of
authors involved. I am therefore aware that my treatment will be limited1 and
will not do justice to the richness of the contributions. What do all these strands
of inquiry have in common? Intuitively, we can see that abstract and universal
concepts, in the case of both science and gender, are inscribed in a distinct
temporality and spatiality. ‘Science’ is what scientists ‘do’ in their laboratories
and which institutional practices transform into ‘science’; ‘gender’ is what people
in interaction ‘do’, ‘say’, ‘think’ so that ‘gender’ is produced as a social effect.
The same holds for the appropriation of technology and of practical knowledge.
This is therefore an intentional ‘doing’ (as in the work practices of scientists),
but also an unintentional one (as in the gendering of scientific occupations). It
is a ‘doing’ which is productive, but simultaneously reproductive because it is a
‘doing of society’. I shall now briefly describe each of the foregoing strands.
Science as Practice
The roots of ‘science as practice’ can be traced back to the 1970s and the
advent of a new approach to science within the sociology of scientific knowledge
(Pickering, 1992). It was argued that scientific knowledge—much as technology—
is intrinsically social. It must therefore be understood as such and studied as a
set of historically situated social practices. The 1970s and 1980s saw flourishing
ethnographic studies of scientific laboratories (Latour and Woolgar, 1979; Knorr-
Cetina, 1981). In the USA, ethnomethodologists applied themselves to laboratory
life and to mathematics (Lynch et al., 1983; Lynch, 1985; Livingstone, 1986),
whilst the ‘Tremont group’ in California continued the tradition of symbolic
interactionism in the study of science (Star and Griesemer, 1989; Fujimura, 1992,
1995), and in England there arose the discourse analysis developed by Gilbert
and Mulkay (1984) and by Ashmore (1989) on reflexivity.
Scientific knowledge was thus removed from the pedestal erected for it by
positivism, and science could be seen as a culture much as every other form
of knowledge and, as such, subject to implications of social control and social
interests. The connection between the micro-social (laboratory practices) and the
macro-social (science in society) was thematized together with issues concerning
ethics and social change. The metaphor of ‘ecologies of knowledge’ (Star, 1995)
was proposed to locate the production of knowledge within an ecosystem that
rejects the dichotomies of functionalist thought between nature and society and
between the social and technical. It is argued that science and technology become
‘monsters’ when they lose their connections with the social conditions of their
production (Law, 1991; Haraway, 1992). We may say therefore that this field of
studies conducted a critique against positivism and focused on the circuit of
knowledge reproduction and its societal effects.
Particularly influential in this area has been Lucy Suchman’s book (1987
first edition, 2007 second) based on a symbolic interactionist framework and
which criticized the concept of ex ante rationality in the form of plans assumed
to regulate action, indicated by the notion of ‘situated rationality’ in contrast to
the rationality of plans and programs. Before action takes place, plans serve
only a predictive or organizational purpose; after that action, plans serve to
justify the actions undertaken. Central to the paradigm of situated action are
interactions with others, situated communication, the construction of situations,
the relationship with the physical environment and the objects in it, but above
all the idea that these elements are ‘held together’ by and express a situational
rationality.
The theme of situated rationality is taken forward by workplace studies (Heath
and Luff, 2000; Luff et al., 2000; Heath and Button, 2002) that are anchored in
an ethnographic and ethnomethodological framework, which seek to determine
how the verbal, the visual, and the material take shape through practice (and
discursive practices) during the production and coordination of interaction.
The terms ‘technology-in-use’ (Orlikowski, 1992) and ‘technology as social
practice’ (Suchman et al., 1999) have been coined to distinguish this approach
to technology.
The studies by Wanda Orlikoswki (2000, 2002, 2007) on technological practices
are exemplary for their adoption of the theoretical framework of ‘structuration’
(Giddens, 1984) to connect agency and structure. There arose ethnographic
methods of investigation (Brown and Duguid, 1991; Blomberg et al., 1993;
Barley, 1996; Carlile, 2002; Østerlund and Carlile, 2005) which set the study of
situated working practices in opposition against the positivist methods then cur-
rent in order to emphasize user requirements (Richardson et al., 2006). There
ensued reflection on the methods adopted by researchers to represent work
practices and on the need for reflexivity by researchers, who should conduct
ethnographic research upon themselves, given that they are ‘knowledge workers’
who study other knowledge workers (Schultze, 2000).
The metaphor of using practice as a lens through which to examine social phe-
nomena is highly efficacious because it evokes a mental image of the researcher
as a Sherlock Holmes intent upon the close scrutiny of a reality. However, it
is also misleading because it simultaneously activates an image in which the
researcher is disconnected from the field of study, which exists independently
from him/her, ‘out there’. The role of language in the construction of social
phenomena is too well known to require treatment here. I shall therefore merely
point out that the ‘practice turn’ was preceded by a ‘linguistic turn’ (Deetz,
2003) in organization studies as well, so that the concept of practice can be used
as much within a positivist epistemology and a realist empiricism, as within a
social constructionist epistemology. In this context, the notion of the critical
power of PBS makes implicit reference to a constructionist epistemology, which
conceives practices only in relation to their practitioners, and the accountability
practices that have constituted them as socially sustained modes of practising. The
definition of something as ‘ a practice’ is therefore itself the result of a discursive
practice that has intersubjectively created a feeling and a doing around a socially
recognized and recognizable modality of collective doing. All the contributions
to this special issue are committed, in various ways, to describing the discursive
construct which drives the emergence and unfolding of a practice over time and
its ruptures and disconnections.
The limitation of the metaphor of the lens is that it obscures the fact that
researchers—as well as practitioners who talk about their knowing—discursively
construct the phenomenon which they study and describe. Consequently, the
representation of practices is the crucial issue for PBS and for the methodologies
available to talk and write about knowing in practice. This theme is developed
in this special issue by the article by Nicolini. The theme is crucial for several
reasons, and Nicolini’s article comes last in this special issue because it links with
the first article, in which Geiger poses the problem of whether practices should
be defined as patterns of activity, or vice versa; whether they should be defined in
their being socially sustained by a normative accountability. If the former de-
finition is favoured, the methodologies for the analysis of practices seek to describe
the tasks making up practice in analytical and routine-like manner. If the latter
definition is preferred, the activities making up practice are viewed as the tip
of an iceberg: they emerge and become visible because lying beneath them is a
mass of practical knowledge and discursive (material-semiotic) practices that justify
practices as morally and aesthetically acceptable. In this sense, practice discloses its
aspect as an institution, the product of a negotiated order which has momentarily
crystallized a shared mode of doing and sustains it while the premises for its
change are being set.
These two authors suggest two topical moments in which to study practices.
Geiger suggests looking at breakdowns and the discursive forms of practice
repair in order to direct attention to the moments in which practices constitute
an uninterrupted flow (a life-world) and the moments in which practitioners
reflect upon and negotiate practices. Nicolini instead proposes accessing
practices through the discursive practices of the practitioners that make practices
accountable for the researcher through a projective technique.
Note
1. I shall not refer to the large stream of ‘strategy as practice’ since in this case practice
is used to refer to processes (i.e. strategizing) rather than to practices of knowledge
production. While the debate is critical of the prescriptive ethos in strategy studies,
seldom has it a critical stance toward cognitivism and positivism.
References
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