Degraded Mode has 2 possible causes:

1. The Spyder did not receive a signal from the PC indicating a successful boot within approximately 3 minutes from when the
battery meter becomes active. In this case the power button turns Yellow, 2 beeps are heard, and Degraded Mode screen is
presented.
(Suspected parts in this scenario are; USB PC to Spyder cable, LVLE2 power supply, PC, and the Spyder board)

2A. The Spyder detects a loss of video signal from the PC after a successful PC boot signal is received.
At system boot, the power ring turns Green, 2 beeps are heard, and Degraded Mode screen is presented.
This takes approximately 75 to 105 seconds (1 min 15 to 45 seconds) after the battery meter becomes active.
Also, if the video cable is disconnected the display will blink at a 1 hertz rate displaying the last video signal stored in the Spyder
video buffer. The display continues blinking until the Degraded Mode screen is presented.

2B. Anytime 5 successive video samples (video communication) are lost or corrupted after a successful system boot.
(2A and 2B suspected parts in this scenario : PC to Spyder Video cable, Spyder board, and the PC)

Reason 1 Reason 2A or 2B

Enter degraded mode. Shut System Down

Remove Right side cover. Examine and reseat video
Look for Green Light from corner of PC. cable #5557012 at both
PC and Spyder bd.
Reboot system.

PC Power light Check DC power to PC while cable 5557011

No
visible? is still connected to PC and LVLE2.
Issue resolved? Yes End

Yes

Enable PC Boot View Is 24 vdc No

No
Now present?
Yes
Enter Degraded Plug an external
Mode monitor into the PC
No
In BIOS or Enable PC Boot view VGA port and turn
No Boot Device Now the system on.
Replace LVLE2 Replace
message? Power Supply PC
Yes

No Replace the USB

cable Black or VGA bad
Yes
Part # 5557050. No video? or no video
No
PC Boot
Replace Replace
stopped/hung No
PC PC
for >10 min?
Issue resolved? No

Yes No
Perform FW Load
Yes Yes
Perform SW Load Is App or Login VGA
No No
from Cold Screen visible? video good & PC
Boot View, Black
Yes
or No Video?
Yes
Yes Issue resolved?
Issue resolved? Reset the System No

No This path assumes the PC is good since VGA

Loop count
video is present and normal.
Yes =3
Therefore the remaining parts are the Video
Replace Spyder
Cable and the Spyder board.
After 3 Cables rarely fail without visible damage.
successful
boots you can Degraded mode Yes
No This path assumes the Spyder is good since it
assume the PC Again?
completed self has been replaced and a successful FW
recovery Issue resolved? No download. Therefore the remaining parts are
End the Video Cable and the PC.
Cables rarely fail without visible damage.