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Mentoring
Program Objectives (1 of 5) :
Program Objectives (2 of 5) :
Program Objectives (2 of 5) Discuss empathy and how to understand it and use it to develop
others. Learn about social skill and how you can effectively interact with others. Evaluation why
you should mentor and how it leads to lower turnover for your business.
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Program Objectives (3 of 5) :
Program Objectives (3 of 5) Identifying a mentor as a helper as well as define a helpers good and
bad qualities. Learn what a good mentor program can do for you individually and for your
business. www.readysetpresent.com Page 4
Program Objectives (4 of 5) :
Program Objectives (4 of 5) Identify the responsibilities, process and outcomes of both the
protégé and mentor. Gain knowledge about the 4 types of mentoring: natural, situational,
supervisory and formal facilitates. www.readysetpresent.com Page 5
Program Objectives (5 of 5) :
Program Objectives (5 of 5) Learn the six possible types of mentors and the roles that they play.
Describe the life cycle of a mentoring relationship. Gaining knowledge about establishing a
formal mentoring program. www.readysetpresent.com Page 6
A Challenge :
A Challenge Please write a One Sentence Definition of M E N T O R I N G.
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Definition :
Slide 9:
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Eight Steps (1 of 2) :
Eight Steps (1 of 2) Learn what mentoring is all about. Review mentoring suggestions. Make a
match. Have your first meeting. www.readysetpresent.com Page 10
Eight Steps (2 of 2) :
Eight Steps (2 of 2) Continue the partnership. Have a six-month check-up. Continue with
personal growth. Conclude the mentoring partnership. www.readysetpresent.com Page 11
Mentoring Is (1 of 3) :
Mentoring Is (1 of 3) Point out the key words in this definition… Mentoring is a partnership… it
is not the relationship between an employee and his or her immediate supervisor. Even though
there is an inequality in the skills, knowledge and experience of the partners, the partnership
itself is equal. Both parties agree to the relationship and both parties are responsible for its
success. www.readysetpresent.com Page 13
What Are The Mentor’s Responsibilities? :
Supervisory Mentoring :
Strong Interpersonal Skills Look for a person who talks and listens. www.readysetpresent.com
Page 16
Personal Power :
Personal Power Look for the person whose opinions are sought. www.readysetpresent.com Page
17
Willingness To Be Responsible For Someone Else’s Growth Look for a person who initiates
coaching contacts with others. www.readysetpresent.com Page 18
Slide 19:
Slide 20:
Delegating is a critical skill for supervisors. Delegating involves working with an employee to
establish goals, granting them sufficient authority and responsibility to achieve the goals, often
giving them substantial freedom in deciding how the goals will be achieved, remaining available
as a resource to help them achieve the goals, assessing their performance (the quality of their
effort and attainment of the goals), addressing performance issues and/or rewarding their
performance. Ultimately, the supervisor retains responsibility for the attainment of the goals, but
chooses to achieve the goals by delegating to someone else.
Delegation can sometimes be a major challenge for new supervisors to learn because they are
concerned about giving up control or struggle to have confidence in the abilities of others.
Supervisors that can effectively delegate can free up a great deal of their own time, help their
direct reports to cultivate expertise in learning, and can develop their own leadership skills --
skills that are critical for problem solving, goal attainment and learning.
Basics of Delegating
The hallmark of good supervision is effective delegation. Delegation is when supervisors give
responsibility and authority to subordinates to complete a task. Effective delegation develops
people who are ultimately more fulfilled and productive. Managers become more fulfilled and
productive themselves as they learn to count on their staffs and are freed up to attend to more
strategic issues.
Delegation is often very difficult for new supervisors, particularly if they have had to scramble to
start the nonprofit or start a major new service themselves. Many managers want to remain
comfortable, making the same decisions they have always made. They believe they can do a
better job themselves. They don't want to risk losing any of their power and stature (ironically,
they do lose these if they don't learn to delegate effectively). Often, they don't want to risk giving
authority to subordinates in case they fail and impair the organization.
However, there are basic approaches to delegation that, with practice, become the backbone of
effective supervision and development. Thomas R. Horton, in Delegation and Team Building:
No
Solo Acts Please (Management Review, September 1992, pp. 58-61) suggests the following
general steps to accomplish delegation:
8. If you're not satisfied with the progress, don't immediately take the project back.
Continue to work with the employee and ensure they perceive the project as their responsibility.