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Curriculum Vitae
Mian Muhammad Umar Farooq
Contact Information:
168- Gulshan Block,
Allama Iqbal Town, Lahore.
Home Ph No: 042-35432469
Cell No: 0333-4574621
Email: mumarmian@gmail.com
Personal Information:
Date of Birth: September 10, 1983
Marital Status:Married
Nationality: Pakistani
NIC #: 35202-2768560-3
Career Objective:
To enhance my knowledge and professional abilities in a dynamic and progressive environment where
enthusiasm, dedication and the ability to manage tasks effectively are pre-requisite in driving the organization
forward
Professional Affiliations:
Pakistan Pharmacy Council, Reg. No. 3939-A/06
Professional experience:
Dec ’08- Apr ’10: Business Development Executive
Servaid Pharmacy (Pvt.) Ltd
2nd Floor, EFU House, Jail Rd, Lahore

Business Development Executive, responsible for corporate and Institute portfolio as well
as tender business and new business opportunities.
Servaid Pharmacy (Pvt.) Ltd is a subsidiary of Servis Group of Industries, and currently
the largest chain pharmacy in Pakistan with 25 pharmacies across Punjab.
My main responsibilities and achievements include the following but not limited to:
• Marketing, Business development and sales management.
• Proposal offering to the Corporate and Institute’s for inclusion of Servaid in their
approved list of medicine and surgical providers.
• Follow up, negotiations and technical assistance to the clients.
• Sales generation by expanding the customer base.
• Sales analysis.
• Look after the tender business and represent the company in the new ventures.
• Arranging marketing activities for the flourishing of the business.
• Successful business deals with NESPAK, PEL, HONDA, NEPA, BANK ALFALAH,
COCA COLA and several NGO’s in Corporate sector
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• Successful business deals with SHARIF MEDICAL CITY, MUMTAZ

BAKHTA1WAR HOSPITAL, LRBT, UNITED CHRISTIAN HOSPITAL,
MENTAL HOSPITAL and OMC.

Jan’08- Dec’08: Pharmacy Manager

Servaid Pharmacy (Pvt.) Ltd
Model Town, Bank Square market, C Block, Lahore
Handled the pharmacy of having average sales of PKR 110,000 per day, and managed 14
sales personnel.
Servaid Pharmacy (Pvt.) Ltd is a subsidiary of Servis Group of Industries, and currently
the largest chain pharmacy in Pakistan with 25 pharmacies across Punjab.
• General administration of the pharmacy
• Responsible for sales targets achievement
• Providing value to the customers
• Managing customer database and expanding customer base
• Building KOL’s
• Medicine’s reorder and audits
• Narcotics management
• Cleanliness and quality of the premises environment
• Boosted sales from 67,000 per day to 110,000 per day.
• Managed to reduce the pilferage and reduce the shortage from 700,000 to 150,000
and 12,000 when last left.

Oct‘06- Nov ’07: Product Specialist, Vaccines

Glaxo SmithKline, Pakistan
GSK Corderio House, Green Town, Lahore
Product specialist of the vaccines group, looked after the sales of the both adult and
pediatric vaccines
GSK is being rated as number 1 in Pakistan and Number 2 worldwide in the
pharmaceutical industry, it is considered as market leader and innovator in the field of
vaccines.
• Responsible for the sales targets achievement in Lahore and its peripheries
• Expanding the customer base and developing of KOL’s
• Marketing and sales management
• Regular visits to the prospects and regular reporting to the supervisor and H/O
• Arranging for activities with learning objective for the prospects
• Identifying new business venues
• Visits to the local pharmacies and stores for updates
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• Regular update information of the competitor’s activities and passing on of the said
info to the H/O
• Achieved the 2nd qtr of 2007 with 102% giving 26% growth.
• Won the detailing contest of the 3rd PSM held at PC hotel, Lahore from 11-13
September ’07

Aug’06- Oct’ 06: Internee Retail Pharmacist

Clinix plus Pharmacy (Pvt.) Ltd
Wahdat Rd branch, Muslim Town, Lahore
Served as internee retail pharmacist at the Chain pharmacy, looking after medicines
demand, patient counseling, and narcotics management
Education:
MBA (Marketing) CGPA 3.30 2010
University of Management & Technology,
Lahore.

B-Pharmacy CGPA 2.70 2006

The University of Lahore, Lahore

F.Sc (pre-Medical) 2nd Division 2002

Divisional Public School & Intermediate College
Lahore.

Matric (Science) 1st Division 1999

Beacon House School System,
Garden Town, Lahore

Major Courses in MBA:

1. Consumer Behavior
2. Strategic Brand Management
3. Services Marketing
4. Strategic Marketing Management
5. Marketing Management
6. Entrepreneurship
7. Strategic H.R.M

Research projects in MBA:

1. Marketing Plan of Engerix-B (GSK)
2. Marketing Plan of DHL
3. Corporate overview of GSK
4. Robotics in Honda
5. HRIS at GSK
6. Operations management at Hard Rock Café
7. Ceramic industry in Pakistan
8. Attitude change in milk consumption of young adults
9. Business strategy and policies of Wateen Telecom
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10. Brand equity and brand valuation of Dalda.

11. Analysis of Servaid Pharmacy (Pvt.) Ltd as a service sector company.
12. Financial analysis of Servis Industries (Pvt.) Ltd.
13. Business Plan on Dose-2- Door.

Skillsets:
Skill Name Excellent Good Fair
Communication skill Yes
Negotiation skill Yes
Persuasive skill Yes
Team work Yes
Adaptability Yes
Self-motivation Yes
Tenacious Yes
Enthusiasm Yes

Ongoing Professional Development:

• One month extensive Initial Training course, organized by GSK in Karachi from Jan 14 2007- Feb 24
2007.
• 2 days Customer Relationship management Workshop arranged by GSK.
• 2 days’ workshop of Effective team work, held by Servis Sales Corporation.
Software tools:
• Proficient in the use of SPSS, internet for research and MS office. Computer skills include working
experience in Microsoft Windows.

Social Activities:

Funds Collections for Earthquake Victims in October 2005

• I as a team member organized campaign and collected over 0.5 Million, and drugs from pharmaceutical
industries and other necessary goods for victim of earthquake 8th October 2005.
• Also served as a volunteer in Earthquake victims’ rehabilitation program held by The University of
Lahore, Lahore.

Funds Collections for IDP’s in July 2009

• I as a team member of UMT evening student organized campaign and collected nearly 1 Million worth
cash and basic necessities goods for the IDP victims and organized a camp personally in Mardan (Swabi
Road).

Funds Collections for Flood Victims in August 2010

• Helped the Management of The University of Lahore in arranging medical supplies, food supplies and
money generation for the flood victims.

Language Skills:
Writing, speaking and reading: Excellent in English and Urdu.

References:
Can be provided if required