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Name:
Designation:
Company:
Working experience:
Working experience in the company:
Please put a tick mark in the appropriate box wherever required.
1. How old is the company? ___________________________________________
2. In which sector is your company?
Private
VN share Private Vietnamese Privately-owned
holding (joint stock) individual enterprises (sole
proprietorships)
Foreign invested Companies with 100% Other
joint ventures foreign capital
Hand-written document
Printed document
Electronic file
Specialized software
8. How does your company store information about SUPPLIERS:
Storage method Percent
(can total over 100% for overlap)
Memory of the manager
Memory of the CEO
Hand-written document
Printed document
Electronic file
Specialized software
9. How does your company store information about the MARKET:
Storage method Percent
(can total over 100% for overlap)
Memory of the manager
Memory of the CEO
Hand-written document
Printed document
Electronic file
Specialized software
10. How does your company store information about COMPETITORS:
Storage method Percent
(can total over 100% for overlap)
Memory of the manager
Memory of the CEO
Hand-written document
Printed document
Electronic file
Specialized software
11. We have enough good people for business for daily operations.
1 2 3 4 5
Strongly Disagree Disagree Moderate Agree Strongly Agree
139
12. The following statements describe your company operation in experience/skill/know
how… sharing. Please use the following scale in your ratings to indicate how much do
you agree/disagree with the following statements
1 2 3 4 5
Strongly Disagree Disagree Moderate Agree Strongly Agree
1. You have satisfied with the willingness of your middle managers to 1 2 3 4 5 deliver
knowledge which they acquire to other staff
2. In your company, all employees can make recommendations for greater 1 2 3 4 5
effectiveness of routines
3. You feel free to share past working failures with your colleagues 1 2 3 4 5
4 You feel free to share your success with your colleagues 1 2 3 4 5
5 You feel free to share difficulties with your colleagues 1 2 3 4 5
6. When employees complete the training sessions, they are always asked 1 2 3 4 5
to review and update the routines
7. You learn a lot from other staff in this company 1 2 3 4 5
8. In this company, information sharing has increased company’s 1 2 3 4 5 effectiveness
9. In this company, combining the knowledge amongst staff has resulted 1 2 3 4 5 in many
new ideas and solutions for the company.
13. If your people were ever not willing to share knowledge with each other, the reasons
may be: (You can select more than 1 options)
They don’t want others do things better than them because they want to be the ‘star’
in the company.
They don’t do that because it’s waste of their time and they would not get benefit
personally by doing that.
They believe that others would be to lazy to learn on their own if they provide too
much support.
They don’t do that because they don’t like each other.
There is no problem with that. It’s normal that people want to keep knowledge for
themselves.
There is a serious problem for our business because our less knowledgeable
employees won’t learn. As a consequence, we won’t have enough good people
There is a problem, but people who really want to learn have to find their way
themselves.
17. In your company, what are you doing for encouraging people to share their
information, working skills, working experience?
18. Staff turnover during last year
18.1. How many people left your company during the last 1 year?
18.2. In which positions were these people?
19. High staff turnover harms our business.
1 2 3 4 5
Strongly Disagree Disagree Moderate Agree Strongly Agree
20. How does your company train new staff?
Something our company is already doing but not under the same name
Jargon. It is just a management fad.
It is strategic part of the business.