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Course Outline

10747 - Administering System

Center 2012 Configuration Manager
General Description
This five-day instructor-led course describes how to configure and manage client
devices and servers using Microsoft System Center 2012 R2 Configuration Manager
and its associated site systems. The course focuses on day-to-day management tasks,
including managing software deployments, updates, client health, hardware and
software inventory, compliance, endpoint protection, application management, mobile
device management, querying and reporting.

At the end of the course, students will be able to:
 Describe the System Center 2012 R2 Configuration Manager feature set and
manage and troubleshoot sites by using the Configuration Manager Console and
associated toolset.
 Configure boundaries and boundary groups, configure discovery methods,
manage user and device collections, and implement role-based administration.
 Describe the client deployment process, configure client deployment methods,
configure the client agent settings, and monitor client status.
 Describe the inventory collection process, configure and manage hardware and
software inventory, monitor inventory data flow, and use Asset Intelligence and
Software Metering.
 Analyze data by creating queries and running reports.
 Create, deploy, and manage software packages and programs.
 Create and deploy applications by using the System Center 2012 R2 Configuration
Manager application model.
 Configure multiple deployment types.
 Deploy and manage software updates.
 Integrate and implement Endpoint Protection by using System Center 2012 R2
Configuration Manager.
 Deploy operating systems by using the Configuration Manager infrastructure.
 Manage configuration items, baselines, and profiles to assess and configure settings
for devices.
 Manage mobile devices by using System Center 2012 R2 Configuration Manager.
 Configure Wake On LAN, Power Management policies, and Remote Control.

Course Details
Course code: 10747
Duration: 5 days
 1300 86 87246 Starting time: 9am
Finishing time: 4.30pm

Booking guidelines
Contact our learning consultants on 1300 86 87246 and we will assist you with your
booking. Enter pre-requisites


For more information about any of our training courses, contact our Learning Consultants
on 1300 86 87246 or email us on info@advancedtraining.com.au
Course Outline 10747C Visit us on the web at www.advancedtraining.com.au
Version 3.0 Mar 2014
Course Outline
 Module 1: Overview of • Reviewing Log Files by Using the tasks that an administrative user can
System Center 2012 R2 Configuration Manager Trace perform, and the objects and
Configuration Manager Log Tool resources on which the user can
In this module, you will learn about After completing this module, perform those tasks.
the basic features of System Center students will be able to: Lessons
2012 R2 Configuration Manager, the • Describe the purpose and • Configuring Boundaries and
various types of sites, and the site functionality of System Center Boundary Groups
system roles that you can deploy. 2012 R2 Configuration Manager. • Configuring Resource Discovery
System Center 2012 R2 • Describe the System Center 2012 • Configuring User and Device
Configuration Manager takes R2 Configuration Manager Collections
advantage of a redesign of several architecture. • Configuring Role-Based
features in previous versions of • Identify and locate the Administration
Configuration Manager. This management features available in Lab : Configuring Boundaries
module covers the enhancements the Configuration Manager and Resource Discovery
and modifications made to the console. • Configuring Boundaries and
Configuration Manager console. You • Identify and use the tools Boundary Groups
will explore the interface of the available to monitor and • Configuring Active Directory
Configuration Manager console and troubleshoot a Configuration Discovery Methods
learn how to navigate it to locate and Manager site. Lab : Configuring User and
use important features. Additionally, Device Collections
you will review the tools that are  Module 2: Discovering and • Creating Device Collections
available for monitoring and Organizing Resources • Creating a User Collection
troubleshooting Configuration You can manage computer and user • Configuring a Maintenance
Manager. resources within a System Center Window
Lessons 2012 R2 Configuration Manager Lab : Configuring Role-Based
• Introduction to System Center environment only when Administration
2012 R2 Configuration Manager Configuration Manager has • Configuring a New Scope for
• Overview of the System Center discovered these resources and Toronto Administrators
2012 R2 Configuration Manager assigned them to a site. In this • Configuring a New
Architecture module, you will learn about Administrative User
• Managing Configuration boundaries and boundary groups After completing this module,
Manager by Using Configuration that help create logical network students will be able to:
Manager Administration Tools locations that contain discovered • Configure boundaries and
• Using Tools for Monitoring and computers based upon IP addresses boundary groups.
Troubleshooting a Configuration or Active Directory sites. You can • Configure resource discovery.
Manager Site use these boundary configurations • Configure user and device
Lab : Performing for client site assignment and for collections.
Administration Tasks by Using helping clients find content from • Configure role-based
Configuration Manager Tools associated site systems. You also will administration.
• Exploring the Configuration learn about the discovery processes
Manager Console that you can use to identify  Module 3: Managing the
• Searching in the Configuration computers, users, and the network Configuration Manager
Manager Console infrastructure within your network Client Agent
• Using Windows PowerShell with environment. You then will learn You can install the System Center
Configuration Manager about collections that support logical 2012 R2 Configuration Manager
Lab : Monitoring and groupings of resources. You use client agent software on devices such
Troubleshooting a these groupings for management as workstations, laptops, servers,
Configuration Manager Site tasks such as targeting software and mobile devices. Then, you can
• Managing Components by Using updates, managing applications, or manage these devices and perform
Configuration Manager Service deploying compliance settings to operations such as reporting
Manager resources. hardware and software inventory
• Monitoring Site and Component Additionally, you will learn to information, installing software, and
Status implement role-based administration configuring settings required for
by using security roles, security compliance. Configuration Manager
scopes, and collections. Role-based provides several options for
administration determines both the

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Course Outline
installing the client software. This  Module 4: Managing • Configuring Software Metering
module explains the supported Inventory and Software After completing this module,
operating systems and devices, the Metering students will be able to:
software requirements, and the The first feature that you likely will • Describe inventory collection.
different methods for installing the use in your Microsoft System Center • Configure and collect hardware
client software. After installing the 2012 R2 Configuration Manager inventory.
client software, you can configure implementation is inventory • Configure and collect software
the client settings to perform routine collection. Collecting hardware and inventory.
management tasks. This module software details provides a • Manage inventory collection.
describes some of the default and foundation that you can use with • Configure Asset Intelligence.
custom client settings that you can many other advanced features, such • Configure software metering.
configure. The module also describes as application deployment. For
how to monitor the operations and example, you can use inventory  Module 5: Querying and
client health of the Configuration details such as memory, operating Reporting Data
Manager client agent software by system, IP address, or installed Microsoft System Center 2012 R2
using alerts and the client health applications to identify clients that Configuration Manager stores a large
evaluator. might need an upgrade, or as a basis amount of data about the devices in
Lessons for creating custom collections. To your environment. You may not
• Overview of the Configuration enhance standard inventory always want to perform all
Manager Client Agent collection, you can implement the management tasks on all of the
• Deploying Configuration Asset Intelligence feature to provide devices simultaneously. Therefore, to
Manager Client Agents additional data for reports and help you locate devices in your
• Managing Client Settings in information about the software titles environment that meet specific
Configuration Manager installed on specific clients. criteria, you can create queries. You
• Configuring and Monitoring Software metering provides a way to then can use these queries to create
Client Status monitor and collect software usage collections or to find clients and
Lab : Deploying the data from your System Center 2012 install the Configuration Manager
Configuration Manager Client R2 Configuration Manager clients. client on them. This module
Agent When you combine this data with describes queries and the methods to
• Preparing the Site for Client software inventory and the Asset create and run them. Additionally,
Installation Intelligence feature, this can help you may want to run reports about
• Deploying the Configuration you determine a number of software- your environment. To be able to run
Manager Client Agent by Using usage scenarios, so that you can plan Configuration Manager reports, you
Client Push Installation software deployments and licensing. have to install a reporting services
Lab : Managing Client Settings Lessons point, which this module details.
• Configuring Client Settings • Overview of Inventory Collection Lessons
Lab : Configuring and • Configuring Hardware Inventory • Introduction to Queries
Monitoring Client Status • Configuring Software Inventory • Managing Queries
• Configuring and Monitoring • Managing Inventory Collection • Configuring SQL Server
Client Communication and • Configuring Asset Intelligence Reporting Services
Health Status • Configuring Software Metering Lab : Creating and Running
After completing this module, Lab : Configuring and Queries
students will be able to: Managing Inventory Collection • Creating Data Queries
• Describe the requirements and • Configuring Hardware Inventory • Creating Subselect Queries
considerations for installing the • Configuring Software Inventory • Creating Status Message Queries
Configuration Manager client Lab : Configuring and Lab : Configuring Reporting
agent. Managing Asset Intelligence • Configuring a Reporting Services
• Deploy the Configuration • Preparing the Site for Asset Point
Manager client agent. Intelligence After completing this module,
• Manage client settings. • Configuring Asset Intelligence students will be able to:
• Configure and monitor client • Customizing Asset Intelligence • Describe data and status message
health. • Viewing Asset Intelligence queries.
Reports • Configure and manage data and
Lab : Configuring Software status message queries.

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on 1300 86 87246 or email us on info@advancedtraining.com.au
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Course Outline
• Configure and manage Microsoft • Creating a Package and can help you create intelligent
SQL Server Reporting Services in Configuring Programs deployments.
Configuration Manager. • Distributing Content to a
Distribution Point In this module, you will learn about
 Module 6: Managing • Deploying a Program to the application model and the basics
Software Distribution and Configuration Manager Clients for creating, deploying, and
Deployment by Using After completing this module, managing applications with
Packages and Programs students will be able to: Configuration Manager. You will
Traditionally, Microsoft Systems • Describe the software also learn how to use Configuration
Management Server 2003 and deployment process and Manager Software Center and
Microsoft System Center configure software deployment Configuration Manager Application
Configuration Manager 2007 product settings. Catalog to install available
lines utilized packages and programs • Configure packages and applications.
for deploying software. System programs. Lessons
Center 2012 Configuration Manager • Distribute content to distribution • Overview of Application
introduced the concept of points. Management
applications, which provides a new • Deploy programs to • Creating Applications
software deployment model that is Configuration Manager clients. • Deploying Applications
more flexible than the conventional • Managing Applications
packages and programs. However,  Module 7: Creating and Lab : Creating and Deploying
this did not eliminate the need to use Deploying Applications Applications
packages and programs. The System Center 2012 R2 • Installing and Configuring the
Typically, you will deploy software Configuration Manager application Application Catalog Roles
to computers running Windows and deployment model enhances the • Creating Applications that Use
Apple OS X by using applications. capabilities of packages and Requirements
However, you can still use packages programs for delivery of software to • Deploying Applications
and programs in many situations for Windows operating systems, the Lab : Managing Application
Windows-based computers. For Mac operating system (Mac OS X), Supersedence and Removal
example, you can deliver content to and mobile devices. When deploying • Configuring Application
Windows-based clients to support to Windows, System Center 2012 R2 Supersedence and Removal
running scripts. Additionally, you Configuration Manager, in addition • Uninstalling the Excel Viewer
can use packages and programs to to packages and programs, uses Application
deploy content to Linux and UNIX- Configuration Manager applications. After completing this module,
based computers. These applications are best for students will be able to:
This module is the first of many that deploying installer-based software, • Describe application
focus on software deployment. This such as Windows installations that management in Configuration
module describes how to manage are .msi-file based. This is because Manager.
software by using packages and they provide a more intelligent • Create applications.
programs, while subsequent software deployment model. • Deploy applications.
modules cover the application- With the Configuration Manager • Manage applications.
management model. application deployment model, you
Lessons can create a single deployment for  Module 8: Deploying
• Configuring Software Windows-based clients and mobile Additional Application Types
Deployment device clients that provide different Windows 8 has introduced a new
• Configuring Packages and installation options depending on application type named the
Programs specifically defined conditions. For Windows Store app, which is
• Distributing Content to example, you can install an designed specifically to run on
Distribution Points application locally on user’s primary devices running Windows 8.
• Deploying Programs to devices and deploy a virtual version Windows Store apps have a new
Configuration Manager Clients of the application when they are on .appx extension, which facilitates
Lab : Managing Software other devices, all through the same your installation to multiple device
Deployment by Using deployment. You can do this by types across the Internet and within
Packages and Programs using features such as requirements your enterprise. Microsoft System
• Preparing the Infrastructure for and dependencies. Additional Center 2012 R2 Configuration
Software Deployment features, such as state-based Manager allows you to install
reporting and detection methods,

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Course Outline
Windows Store apps to devices  Module 9: Deploying and • Monitor and troubleshoot
running Windows 8 either by linking Managing Software Updates software updates.
to Windows Store apps or by For many organizations, maintaining
installing .appx files directly. software updates is a priority, and is  Module 10: Implementing
In many cases, you might want your at the top of administrators’ Endpoint Protection by
users to have access to an application network-management tasks. Using System Center 2012
that is not installed directly on their Software update management helps R2 Configuration Manager
computer. Microsoft Application ensure that computer devices System Center 2012 R2
Virtualization (App-V) allows you to maintain operational efficiency, and Configuration Manager provides a
install applications in an isolated, helps maintain the stability of the number of security-related features
nonpermanent environment on a network infrastructure. that you can use to help protect
Windows-based computer. By using the software updates client computers from malware
Managing virtualized applications feature in Configuration Manager, threats and configure specific
with System Center 2012 R2 you can implement an end-to-end Windows Firewall settings for
Configuration Manager is similar to management process for the complex clients. Based on System Center 2012
managing other applications. task of identifying, deploying, and Endpoint Protection functionality,
In this module, you will learn about monitoring software updates to your Endpoint Protection in
managing deployments on Configuration Manager clients. Configuration Manager 2012
unconventional applications. This Lessons supports the deployment,
module describes how to install • Overview of the Software management, and monitoring of
Windows Store apps and virtualized Updates Feature antimalware policies and Windows
applications. • Preparing a Configuration Firewall settings on client
Lessons Manager Site for Software computers.
• Deploying Windows Store Apps Updates Lessons
by Using System Center 2012 R2 • Managing Software Updates • Overview of Endpoint Protection
Configuration Manager • Configuring Automatic in Configuration Manager
• Deploying Virtual Applications Deployment Rules • Configuring and Monitoring
by Using System Center 2012 R2 • Monitoring and Troubleshooting Endpoint Protection Policies
Configuration Manager Software Updates Lab : Implementing Endpoint
Lab : Deploying Windows Lab : Configuring the Site for Protection
Store Apps by Using System Software Updates • Configuring the Endpoint
Center 2012 R2 Configuration • Configuring and Synchronizing Protection Point and Client
Manager the Software Update Point Settings
• Configuring Support for Lab : Deploying and Managing • Configuring and Deploying
Sideloading Windows Store Software Updates Endpoint Protection Policies
Apps • Determining Software Update • Monitoring Endpoint Protection
• Configure a Windows Store App Compliance After completing this module,
• Deploying Windows Store Apps • Deploying Software Updates to students will be able to:
to Users Clients • Describe how to use Endpoint
Lab : Deploying Virtual • Configuring Automatic Protection to detect and
Applications by Using System Deployment Rules remediate malware and security
Center 2012 R2 Configuration After completing this module, vulnerabilities.
Manager students will be able to: • Configure, deploy, and manage
• Configuring Support for App-V • Describe how the software Endpoint Protection policies.
• Creating and Deploying Virtual updates feature integrates with
Applications System Center 2012 R2  Module 11: Managing
After completing this module, Configuration Manager. Operating Systems
students will be able to: • Prepare a Configuration Manager Deployment
• Deploy Windows Store apps by site for software updates. You can use the operating system
using System Center 2012 R2 • Configure a site for software deployment feature in System Center
Configuration Manager updates. 2012 R2 Configuration Manager to
• Deploy virtual applications by • Manage the evaluation and create hard drive images that you
using System Center 2012 R2 deployment of software updates. can deploy to unmanaged computers
Configuration Manager • Configure automatic deployment and those that Configure Manager
• rules. manages. There are several scenarios

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Course Outline
in which you can deploy operating • Describe how to build and  Module 13: Mobile Device
systems by using Configuration capture a reference operating Management Using System
Manager, including when you are system image. Center 2012 R2
working with new systems or when • Describe the process used to Configuration Manager
you are upgrading existing ones. deploy an operating system Increasingly, users are using mobile
Operating system deployment uses image. devices not only to retrieve their
both Configuration Manager and email messages and synchronize
Windows components to manage  Module 12: Managing calendar appointments, but also to
and deliver operating system Compliance Settings and work on files and documents outside
images. You can configure settings Profiles of the office. Additionally, more and
on a reference computer prior to One of the more difficult tasks that more users are utilizing important
capturing an image of its hard drive information technology (IT) line-of-business (LOB) applications
or by using task sequences that administrators face is to ensure that that enable them to be productive
Configuration Manager creates after all the systems in their organization whenever and wherever work calls.
you deploy the image to a target use, and retain, an optimal These users often use mobile devices
system. configuration at all times. IT for tasks that they might previously
Lessons administrators and team members have performed only on desktop
• Overview of Operating System must have confidence that the computers. Therefore, many
Deployment systems’ configurations are correct, organizations are considering the
• Preparing a Site for Operating regardless of whether they are management of mobile devices in
System Deployment monitoring changes to servers or ways that they previously reserved
• Building and Capturing a documenting compliance for desktop computers. In this
Reference Operating System requirements. The compliance module, you will learn about
Image settings feature can play a key role in performing mobile device
• Deploying an Operating System documenting existing management by using the
Lab : Preparing the configurations, in quickly Microsoft Exchange Server connector
Environment for Operating discovering systems that have for Microsoft System Center 2012 R2
System Deployment undesired configuration changes, Configuration Manager. You will
• Managing the Site System Roles and in automatically remediating also learn how you can integrate
Used to Support Operating some undesired configurations. Windows Intune with Configuration
System Deployment This module will detail the Manager for mobile device
• Managing Packages to Support compliance settings feature, and how management.
Operating System Deployment you can use it to manage your Lessons
Lab : Building and Capturing a systems. • Overview of Mobile Device
Reference Image Lessons Management
• Creating a Build and Capture • Overview of Compliance Settings • Managing Mobile Devices by
Task Sequence • Configuring Compliance Settings Using the Windows Intune
• Capturing the Reference • Viewing Compliance Results Connector
Computer Lab : Managing Compliance • Deploying Applications to
Lab : Performing an In-Place Settings Mobile Devices
Upgrade • Managing Configuration Items Lab : Managing Mobile Devices
• Creating a Task Sequence to and Baselines Enrolled By Windows Intune
Deploy an Image • Viewing Compliance Settings • Preparing Windows Intune and
• Deploying an Image Reports Understanding the Configuration
After completing this module, • Configuring Remediation in Manager Prerequisites
students will be able to: Compliance Settings • Integrating Configuration
• Describe the terminology, • Using Compliance Information to Manager with Windows Intune
components, and scenarios used Create Collections • Enrolling a Stand-Alone
to deploy operating systems by After completing this module, Windows 8.1 Device
using System Center 2012 R2 students will be able to: After completing this module,
Configuration Manager. • Describe the compliance settings students will be able to:
• Describe how to prepare a site for feature. • Explain the functionality of the
operating system deployment. • Configure the compliance Exchange Server connector.
settings feature. • Describe the functionality of
• View compliance results. Windows Intune.

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on 1300 86 87246 or email us on info@advancedtraining.com.au
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Course Outline
• Configure the Windows Intune • Configuring the Remote Tools
connector for System Center 2012 Client Settings and Permissions
R2 Configuration Manager. • Managing Desktops by Using
• Enroll mobile devices for Remote Control
management by Configuration After completing this module,
Manager. students will be able to:
• Deploy applications to mobile • Configure the Configuration
devices. Manager Wake On LAN feature.
• Describe out of band
 Module 14: Configuring Wake management.
On LAN, Power Management, • Configure power-management
and Remote Control settings.
Managing client computers remotely • Configure Remote Control
is an integral part of managing a features.
network efficiently and is a key
feature in System Center 2012 R2
Configuration Manager. Typically, it
is not feasible, logistically or
financially, to travel to a client
workstation to perform minor
repairs or assist with software issues.
Additionally, you may not always
want to have computers running
before you deploy software
applications or updates. To help
reduce energy costs and
environmental impact, you may
want to monitor and implement
corporate-wide power management
policies that you can use to control
the state of client computers. There
also may be situations in which you
need to reconfigure BIOS settings on
remote computers, or turn on or off
remote computers. System Center
2012 R2 Configuration Manager
supports various types of remote-
management tasks by using Wake
On LAN, power-management
policies, Remote Control, and out of
band management features.
• Configuring Wake On LAN
• Overview of Out of Band
• Configuring Power Management
• Configuring Remote Control
Lab : Configuring Power
Management Settings
• Applying a Power Management
Lab : Configuring Remote

For more information about any of our training courses, contact our Learning Consultants
on 1300 86 87246 or email us on info@advancedtraining.com.au
Visit us on the web at www.advancedtraining.com.au