Академический Документы
Профессиональный Документы
Культура Документы
to get it.
http://www.staffingmodel.com
http://www.orientpoint.com/FileRoom_Staffing_Model.htm
Contact us:
(631) 949-2300
client.services@orientpoint.com
This staffing model template calculates workload, FTE (full time equivalent) requirements, and
process activity costs.
We suggest you save a copy marked "ORIGINAL" as a recovery copy in case you inadvertently
corrupt a subsequent version.
Pink cells have formulas that should not be overwritten unless you want to permanently modify
the calculations
Green cells contain formulas that should be overwritten for your final worksheet calculations
CHECK cells C11, C13, and C19 for dependant volume formulas. Consider using these dependent
volume formulas because they will usually make your worksheet more accurate than using raw
volumes and they will reduce the volume capture effort.
The Cost worksheet is used to manage your cost data. The tables allow you to modify costs as
they change without modifying any cost formulas in the Workload/FTE sheet.
©2010 Orient Point Consulting LLC, All Rights Reserved client.services@orientpoint.com +1 631.949.2300
secure location.
Hours Required FTE Salary & Equip & Mgmt
Occupancy
Benefits Supplies Overhead
9,006.0 61.3 97,140 186,620 10,976 28,909
ngmodel.com 1,258
27.27
8.56
0.19 402 39 98 26
850.00 5.78 12,528 73,482 3,064 800
54.53 0.37 804 77 197 51
232.20 1.58 3,422 329 837 219
121.55 0.83 1,792 172 438 114
7,070.00 48.10
20.00 0.14 2 0 0 1
2,166.67 14.74 150 9 13 56
1,283.33 8.73 38 2 3 14
450.00 3.06 23 1 2 8
150.00 1.02 8 0 1 3
75.00 0.51 4 0 0 1
1,125.00 7.65 75 5 6 28
1,500.00 10.20 15 1 1 6
300.00 2.04 15 1 1 6
677.67 4.61
275.00 1.87 789 42 58 252
233.33 1.59 118 7 10 44
93.33 0.63 2,105 132 182 783
36.67 0.25 827 52 71 308
7.50 0.05 169 11 15 63
2.83 0.02 64 4 6 24
mplate, it has
12.42 0.08 280 18 24 104
9,006.0 61.3 73,538 112,251 6,013 25,885
s@orientpoint.com +1 631.949.2300
location.
del.com
323,644.3
$ 333.26
$ 564.43 $ 1.38
$ 89,874.29 $ 29.96
$ 1,128.86 $ 2.76
$ 4,806.64 $ 12.42
$ 2,516.14 $ 3.80
25.59
$ 2.86 $ 2.86
$ 228.73 $ 11.44
$ 57.18 $ 0.29
$ 34.31 $ 1.72
$ 11.44 $ 0.57
$ 5.72 $ 0.29
$ 114.36 $ 5.72
$ 22.87 $ 1.14
$ 22.87 $ 1.14
39.62
$ 1,142.03 $ 6.34
$ 180.12 $ 8.01
$ 3,202.18 $ 9.15
$ 1,258.00 $ 12.58
$ 257.32 $ 5.15
$ 97.21 $ 9.72
$ 142.95 $ 2.86
$ 426.00 $ 1.14
$ 426.00 $ 1.14
$ 217,686.26
to get it.
Job Position 3 50,000 15,000 65,000 5,417
Job Position 4 60,000 18,000 78,000 6,500
Job Position 5 70,000 21,000 91,000 7,583
Job Position 6 80,000 24,000 104,000 8,667
2) Occupancy Cost (Rent & Utilities)
Sq Ft Cost per SqFt/Month Total Cost/Month
Manager 500 2.08 1,040
Assistant Manager 400 2.08 832
Staff 100 2.08 208
3) Call Center Cost
Total Cost/Month
Supplemental (Outsourced) Call Center 68,000
Strategic Shared Services Call Center (In-house) 12,500
4) Depreciation, Equipment and Supplies: Monthly Expenses
IT Telecom Equip & Supplies T&E Total Cost/Month
Department 2,000 5,000 3,000 1,000 11,000
0 0 0 0 0
0 0 0 0 0
0 0 0 0 0
Other Monthly Expenses
Total $/Mo
Training 1,217
Amortization Existing (IT only) 8,760
Depreciation (IT Fixed assets & Facilities) 4,200
Depreciation (non IT Fixed assets & Facilities) 2,058
16,235
5) Management Overhead Ratio
Monthly Total
Monthly Monthly Equipment Total Cost/
Salary & Monthly $ Number of FTE
Occupancy & Supplies Month
Benefits per FTE
Manager 15,000 1,040 11,000 27,040 1.0 27,040
Assistant Mgr 10,000 832 0 10,832 3.0 32,496
Supervisor 8,000 208 0 8,208 8.0 65,664
Total 33,000 2,080 11,000 46,080 12.0 125,200
Total non-managerial number of FTE 60.0
Average management cost per staff person per month 2,087
©2010 Orient Point Consulting LLC, All Rights Reserved client.services@orientpoint.com +1 631.949.2300
© 2010 Orient Point Consulting LLC, All rights reserved
client.services@orientpoint.com +1 631.949.2300
Staffing Model Template
1 FTE = 147.00
to get it.
Activity
Activity
Activity
3
4
5
110
409
409
10.00
10.00
10.00
6.0
6.0
6.0
18.3
68.2
68.2
0.12
0.46
0.46
Activity 6 194 10.00 6.0 32.3 0.22
Activity 7 387 10.00 6.0 64.5 0.44
Activity 8 276 10.00 6.0 46.0 0.31
Activity 9 10 10.00 6.0 1.7 0.01
Activity 10 66 10.00 6.0 11.1 0.08
Process 2 81.8 0.56
Activity 1 1 10.00 6.0 0.2 0.00
Activity 2 20 10.00 6.0 3.3 0.02
Activity 3 60 10.00 6.0 10.0 0.07
Activity 4 60 10.00 6.0 10.0 0.07
Activity 5 250 10.00 6.0 41.7 0.28
Activity 6 20 10.00 6.0 3.3 0.02
Activity 7 20 10.00 6.0 3.3 0.02
Activity 8 20 10.00 6.0 3.3 0.02
Activity 9 20 10.00 6.0 3.3 0.02
Activity 10 20 10.00 6.0 3.3 0.02
Process 3 1,615.2 10.99
Activity 1 1 10.00 6.0 0.2 0.00
Activity 2 1,700 10.00 6.0 283.3 1.93
Activity 3 680 10.00 6.0 113.3 0.77
Activity 4 170 10.00 6.0 28.3 0.19
Activity 5 1,700 10.00 6.0 283.3 1.93
Activity 6 1,530 10.00 6.0 255.0 1.73
Activity 7 170 10.00 6.0 28.3 0.19
Activity 8 1,700 10.00 6.0 283.3 1.93
Activity 9 1,700 10.00 6.0 283.3 1.93
Activity 10 340 10.00 6.0 56.7 0.39
Process 4 1,088.0 7.40
Activity 1 1 10.00 6.0 0.2 0.00
Activity 2 1,500 10.00 6.0 250.0 1.70
Activity 3 300 10.00 6.0 50.0 0.34
Activity 4 150 10.00 6.0 25.0 0.17
Activity 5 1,500 10.00 6.0 250.0 1.70
Activity 6 1,500 10.00 6.0 250.0 1.70
Activity 7 17 10.00 6.0 2.8 0.02
1 FTE = 147.00
to get it.
Activity
Activity
Activity
1
2
3
180
23
350
10.00
10.00
10.00
6.0
6.0
6.0
30.0
3.8
58.3
0.20
0.03
0.40
Activity 4 100 10.00 6.0 16.7 0.11
Activity 5 50 10.00 6.0 8.3 0.06
Activity 6 10 10.00 6.0 1.7 0.01
Activity 7 50 10.00 6.0 8.3 0.06
Activity 8 373 10.00 6.0 62.1 0.42
Activity 9 50 10.00 6.0 8.3 0.06
Activity 10 200 10.00 6.0 33.3 0.23
Totals 21,221 3,536.8 24.1
©2010 Orient Point Consulting LLC, All Rights Reserved client.services@orientpoint.com +1 631.949.2300
-
26
96
96
66
246
246
17
64
64
$
$
$
109.29
1,411.08
406.36
$
$
$
0.99
3.45
0.99
Activity 6 194 10.00 6.0 32.3 0.22 - 46 116 30 $ 192.25 $ 0.99
Activity 7 387 10.00 6.0 64.5 0.44 - 91 233 61 $ 384.50 $ 0.99
Activity 8 276 10.00 6.0 46.0 0.31 - 65 166 43 $ 274.22 $ 0.99
Activity 9 10 10.00 6.0 1.7 0.01 - 2 6 2 $ 9.94 $ 0.99
Activity 10 66 10.00 6.0 11.1 0.08 - 16 40 10 $ 65.87 $ 0.99
Process 2 81.8 0.56
Activity 1 1 10.00 6.0 0.2 0.00 - 0 1 0 $ 0.99 $ 0.99
Activity 2 20 10.00 6.0 3.3 0.02 - 5 12 3 $ 19.87 $ 0.99
Activity 3 60 10.00 6.0 10.0 0.07 - 14 36 9 $ 59.61 $ 0.99
Activity 4 60 10.00 6.0 10.0 0.07 - 14 36 9 $ 59.61 $ 0.99
Activity 5 250 10.00 6.0 41.7 0.28 - 59 150 39 $ 248.38 $ 0.99
Activity 6 20 10.00 6.0 3.3 0.02 - 5 12 3 $ 19.87 $ 0.99
Activity 7 20 10.00 6.0 3.3 0.02 - 5 12 3 $ 19.87 $ 0.99
Activity 8 20 10.00 6.0 3.3 0.02 - 5 12 3 $ 19.87 $ 0.99
Activity 9 20 10.00 6.0 3.3 0.02 - 5 12 3 $ 19.87 $ 0.99
Activity 10 20 10.00 6.0 3.3 0.02 - 5 12 3 $ 19.87 $ 0.99
Process 3 1,615.2 10.99
Activity 1 1 10.00 6.0 0.2 0.00 - 0 1 0 $ 0.99 $ 0.99
Activity 2 1,700 10.00 6.0 283.3 1.93 - 401 1,021 267 $ 1,689.01 $ 0.99
Activity 3 680 10.00 6.0 113.3 0.77 - 160 409 107 $ 675.60 $ 0.99
Activity 4 170 10.00 6.0 28.3 0.19 - 40 102 27 $ 168.90 $ 0.99
Activity 5 1,700 10.00 6.0 283.3 1.93 - 401 1,021 267 $ 1,689.01 $ 0.99
Activity 6 1,530 10.00 6.0 255.0 1.73 - 361 919 240 $ 1,520.11 $ 0.99
Activity 7 170 10.00 6.0 28.3 0.19 - 40 102 27 $ 168.90 $ 0.99
Activity 8 1,700 10.00 6.0 283.3 1.93 - 401 1,021 267 $ 1,689.01 $ 0.99
Activity 9 1,700 10.00 6.0 283.3 1.93 - 401 1,021 267 $ 1,689.01 $ 0.99
Activity 10 340 10.00 6.0 56.7 0.39 - 80 204 53 $ 337.80 $ 0.99
Process 4 1,088.0 7.40
Activity 1 1 10.00 6.0 0.2 0.00 - 0 1 0 $ 0.99 $ 0.99
Activity 2 1,500 10.00 6.0 250.0 1.70 - 354 901 235 $ 1,490.30 $ 0.99
Activity 3 300 10.00 6.0 50.0 0.34 - 71 180 47 $ 298.06 $ 0.99
Activity 4 150 10.00 6.0 25.0 0.17 - 35 90 24 $ 149.03 $ 0.99
Activity 5 1,500 10.00 6.0 250.0 1.70 - 354 901 235 $ 1,490.30 $ 0.99
Activity 6 1,500 10.00 6.0 250.0 1.70 - 354 901 235 $ 1,490.30 $ 0.99
Activity 7 17 10.00 6.0 2.8 0.02 - 4 10 3 $ 16.89 $ 0.99
Activity 8 1,200 10.00 6.0 200.0 1.36 - 283 721 188 $ 1,192.24 $ 0.99
Activity 9 240 10.00 6.0 40.0 0.27 - 57 144 38 $ 238.45 $ 0.99
Activity 10 120 10.00 6.0 20.0 0.14 - 28 72 19 $ 119.22 $ 0.99
© 2010 Orient Point Consulting LLC, All rights reserved
client.services@orientpoint.com +1 631.949.2300
Staffing Model: Workload & Cost Calculation Template 1 FTE = 147.00
©2010 Orient Point Consulting LLC, All Rights Reserved client.services@orientpoint.com +1 631.949.2300 ###
Sq Ft
0 0
©2010 Orient Point Consulting LLC, All Rights Reserved client.services@orientpoint.com +1 631.949.2300
An orient point is the "you are here" location that navigators use
to fix their position, orient their map, and plot their course. Your
orient point is critical because you can't get "there" from here if
you don't know where "here" is.
Successful executives are good navigators, the best executives lead and guide their organization
captain guides a ship.
1. Position: The navigation term is "fix your position" meaning locate where you are.
Managers have to know "where" they are with cost and capacity metrics related
to customers and products.
2. Set your course: You must have a plotted course with quantitative metrics, like a pilot's
compass points, landmarks, and mile markers.
3. Navigation information tools: Navigators have an array of tools for monitoring, assessing
and reporting their position, progress and timetable.
4. Course corrections: Every navigator routinely corrects their course to adjust it for new
occurrences. It's normal. You will certainly be off course if you don't check and adjust
your course.
5. Plot a new course by extending and replicating, the knowledge and strengths gained from
past routes.
þ Know precisely where you are with productivity, cost and capacity metrics
þ Evaluate your options and plot the most optimal plans that will achieve your goals
þ Monitor your progress and quickly make course adjustments when needed
þ Achieve your new results and goals in the fastest most efficient ways
Most of our new clients contact us after hearing of another company's success. We continue to be engaged
our first three clients from eighteen years ago. They engage us year after year because our methodologies
better results, faster and at lower costs than any other options they have. Most importantly, our clients eng
because our methodology delivers the information and tools their managers need to easy sustain their perfo
improvements.
Let's talk about your problems and goals. You'll learn how our powerful new operations ana
methodologies, technologies, and tools have been used by other executives to solve similar
problems and achieve similar goals.
need to:
) 949-2300