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analytical and problem solving-

Understand situations in terms of
#13, profits,
I Floor, KEBadded-value and
Layout, Kathirguppa Main Road, Vivekananda Nagar, BSK Stage
Bangalore - 85
Mobile : +91 9845057149, Resi : +91-80-26791132,
Managed a mid-sized team in
Email :,

Over 9 years of experience in Smart EXPERIENCE DISTRIBUTION

card, Telecom and Software Industry.
Blend of Business analyst and
technical consultant.
Diversified experience right from
development, support to Presales
Versatile profile with expertise in
various smart card domains and
Wireless technologies (CDMA and
GSM), Telecom Domain and Oracle
Possess decision-making, analytical
and problem solving-skills.
Understand situations in terms of
costs, profits, added-value and ROI.
Managed a mid-sized team in TECHNICAL SKILL MATRIX
development/validation. Category Skills

Over 9 years of experience in Smart Domains Managed Services, SaaS,

card, Telecom and Software Industry. Telecom (GSM, CDMA &
Blend of Business analyst and Smart Cards), Telecom BSS
technical consultant. and Oracle Products.
Diversified experience right from Areas of Business Analysis, Solutions
development, support to Presales Expertise Architecting and Technical
Versatile profile with expertise in Support.
various smart card domains and Programmi C, C++ and VC++
Wireless technologies (CDMA and ng
• Telecom Domain my
To leverage andknowledge
Oracle and Operating Unix : Linux
experience, to shepherd and champion a product Systems Windows : 2K/NT/98 and MS
Possess decision-making,
throughout its life cycle fromanalytical
the original idea, DOS
and through
problem solving-skills.
its development, introduction and to an Database Sybase.
Understand situations
active commercial in terms of
implementation. Engineerin GemXplore Case Range,
costs, profits, added-value and ROI. g Tools GemXplore Developer,
• aA challenging
teamin Technical
in Gemshell and ATOS
Presales role. Technologi GSM, CDMA, PKI, Java Cards,
es SIM Toolkit, SIM Browsing
Over 9 years of experience in Smart Technologies, WML/STKML
card, Telecom and Software Industry. Programming, Fraud
• Was ofinstrumental
Blend Businessin first
analystsolutionandsale for Management System,
India. Revenue Assurance,
• Primarily responsible
Diversified experience rightup development
for setting from Mediation and Revenue and
development,support to
team for Gemplus in India. Presales Billing Management.
• Broughtprofile withideas
in innovative expertise in selling
into solution ERP Oracle E-Business Suite,
processsmart card domains and
and the strategies. PeopleSoft
• Developedtechnologies ( CDMA engagement
a comprehensive and Others Hyperion, Content
GSM), Telecom Domain
presales model for HP GDIC. and Oracle Management Suite, OBIEE
Technologies. and SOA.
Possess decision-making, analytical
and problem solving-skills. Page 1 of 5
Understand situations in terms of
costs, profits, added-value and ROI.
Managed a mid-sized team in
Resume of Mahesh Mahale

Bachelor of Engineering Degree (BE) in Electronics and
Communications from Bangalore University, in 1999 with
first class.

GNIIT Diploma in Advanced Software Programming from


Professional Experience

November 2008 – Till date Solution Manager

Part of the Global Solution Centre (GSC) team responsible for providing
offshore Pre-sales Technical support to Oracle OnDemand products. The
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Resume of Mahesh Mahale

primary objective of the role is to provide technical support to

Worldwide Sales Community for the entire Oracle OnDemand suite of
products, which includes not only Oracle applications but also offering
them as SaaS or as Managed Services.

As a Solution Manager, took leadership role in convincing the customer

contacts (for e.g. CIO, CFO, Operation Managers, Outside consultants
and Legal firms) of the creditability and effectiveness of the solution in
meeting the customer’s requirement.


 Provided assistance to Global sales team in responding to

RFP/RFI’s with the necessary support of documentation like
Compliance matrix, Proposal, Solution Architecture, References
 Based on the requirements collected, developed solution for
offering Oracle product as SaaS or Managed Services.
 Build and maintain good relationship with worldwide sales team
for complete utilization of offshore resources.

 Acted as a single point of contact and provided compelling,

profitable, and operationally deliverable solutions in
collaboration with On Demand Sales, License Sales, and Oracle
Consulting for Oracle's On Demand Service portfolio like E-
Business Suite, PeopleSoft, Oracle Technology On Demand,
Oracle On Demand Disaster Recovery etc…

November 2006 – November 2008 Technology Consultant

In HP GDIC, I was responsible for presales activities for CME practice.

The primary aim of the role was to provide support for BSS (Business
Support Systems) group in engagement with HP C& I and Customers.


 Qualify and coordinate necessary resources for deal engagement

(other presales, HPS etc.) and took ownership for resolution of
deal specific technical issues and proactively close the loop.
 Build and maintain relationship with other HP divisions and
marketing centres.
 Develop relationships with Key Partners and other worldwide
internal sales teams specific to Telecom Solutions. Maintain
partner profile with key contact/partner information’s.
 Qualify requests from worldwide sales force and provide

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Resume of Mahesh Mahale

proactive support in business development.

 Provide feedback to management via the identified data
collection tool on customer issues, competitive threats, and
technical inhibitors to winning business.
 Debrief every sales call to clarify the technical issues and
identify the sales opportunities, which other members of the
sales team may have missed.
 Prepare responses to RFI, RFP that includes Compliance Matrix,
Solution Overview, Project Plan (including Resource Planning)
and Costing.
 Prepare Product Presentation either generic or specific to
customer requirement.
 Prepare Whitepapers, Case Studies and other Marketing

 Participate in process improvement activities.

May 2003 – November 2006 Technical Manager – Solutions

Was responsible for presales of Smart/SIM Card based solutions for

SAARC Countries. Assist in sales engagement by providing technical
expertise throughout the sales process by conducting demonstrations,
Product Presentations and conduct Proof Of Concept (PoC).


 Primarily responsible for Technical Support Team, Solution

Marketing and Business Development for Solutions.
 Responsible for pricing of both Regular and customized Products
& Services.
 Prepare Product Presentations, Tender/RFP responses, Proposals
and Solution white papers.
 Co-ordinate with Commercial, Legal and Technical groups of
both Customer and Gemplus to freeze the agreements.
 Plan and Design the architecture of smart card based solutions as
per the customer requirements.
 Ensure proper project planning and execution.
 Provide inputs to facilitate new product design and development.
 Identify and establish the business partners to suit the company
products and strategy.
 Manage the Technical Support and Development team.

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Resume of Mahesh Mahale

Jan 2002 –Feb 2003 Sr. Technical Consultant

Led a team of 5 members to provide Technical Support and Consultancy

to GSM/CDMA Operators. Worked with Regional Sales Managers,
Product Management & Professional Services group to promote
Gemplus product line.

 Developed SIM/RUIM Card profiles for GSM/CDMA

Operators in Indian sub-continent as per Telecom Standards
and customer requirements.
 Developed and executed test plans to test the SIM/RUIM
Cards for compliance to GSM/CDMA standards and Telecom
Operators requirements.
 Troubleshoot and resolve smart/sim cards related field
 Handled customer demonstration and presentation of
Gemplus products.
 Worked closely with product management and product
development teams to integrate customer feedback into the
Gemplus product roadmap.
 Represented Gemplus in major trade shows and

July 1999 – Jan 2002 Technical Consultant

Provide Technical Support to GSM/CDMA operators, and co-ordinate

day-to-day client interactions with both Customers and internal teams in
manufacturing, R&D and logistics Departments.

 Designed and wrote technical specification for GSM/CDMA

SIM cards in accordance with telecom standards.
 Developed and executed test plans to test SIM/RUIM cards
for compliance to GSM/CDMA telecom Standards and
operators requirement.
 Developed STK based applications to suit operator's VAS
requirements on both Native and Java cards.

Date of Birth - January 13, 1977

Personal Details Nationality - Indian.
Languages known - English, Hindi & Kannada
Martial Status - Married

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