Lexmark E460 Printer, Resetting Photoconductor Page Count

Overview

You must reset the photoconductor page count at any time you replace the photoconductor
unit. Otherwise, the printer will not register the photoconductor replacement, and it will think that
the old photoconductor unit is still installed. The printer will therefore continue to display an 84 -
PC Kit life or a Photoconductor (PC) Life Warning message. In addition, once the old,
unreset photoconductor page count reaches a certain point, the printer will stop printing and
display an 84 - Replace PC Kit or a Photoconductor Exhausted message.

IMPORTANT! The photoconductor page count should be reset only when a completely new
photoconductor kit is installed. Resetting the page count without replacing the photoconductor
kit will cause the photoconductor to operate beyond its intended life and create print quality
issues or possibly damage the printer.

To reset the photoconductor page count

Step Action
After installing the new photoconductor unit, open the front cover. Leave the printer
1
powered on.
2 With the front cover open, press and hold the stop/cancel (x) button.
Watch the LCD screen. When you see the message "Resetting PC Counter", let go of
3
the button.
Close the front cover.
NOTE: If you wish to confirm that the photoconductor page count has reset, print a
menu settings page.

1. With the printer at the ready state, press the Menu button to enter the printer
menus.

2. Press the x button until the checkmark on the screen is in front of Reports.
4
3. Press the Select button once to enter the Reports menu.

4. Press down arrow until the checkmark is in front of Menu Settings Page.

5. Press check mark once. The printer should display Printing Menu Settings Page
and the menu settings page(s) should print out.

On the menu settings page(s), look for an entry called PC Kit. If the counter has been
reset correctly, the PC Kit should read Ok.
Alternate method

Power off printer

With printer off press and hold the check mark and the right arrowbutton at same time

Power on printer WHILE KEEPING BUTTONS PRESSED IN. Watch printer display – when CONFIG
MENU is displayed, let go of buttons.

Press down arrow button until checkmark is in front of reset pc cnt.

Press check once, then press check again to confirm the reset.

Printer should briefly display “resetting PC Counter” then go back to main menu

To exit configuration menu press up arrow until checkmark is in front of exit config menu. Press
check again.

If the warning messages continue to appear, please contact Lexmark Technical Support.

Possible Error messages

A Photoconductor (PC) Life Warning or an 84 - PC Kit life message indicates that the
photoconductor unit is nearing the end of its functional life and should be replaced soon. The
recommended action is to replace the photoconductor unit or have an extra one in stock. You
can press the checkmark button to clear this message and continue printing.
A Photoconductor Exhausted or an 84 - Replace PC Kit message indicates that the
photoconductor unit has run through its functional life. At this point, you must replace the
photoconductor unit and reset the photoconductor page count to clear this message.
IMPORTANT! The printer will stop working once this message appears. You cannot clear it without
replacing the photoconductor unit and resetting the photoconductor page count.