CORTNEY WARD

201 E. Apollo Lane Milton, DE 19968 · (302)381-9827

Cward13@dtcc.edu

An enthusiastic, hardworking and competent healthcare professional who possess the required level of
nursing experience needed to deliver high quality, customer focused and clinically effective patient care.
Key qualities include continuously assessing a patient's needs and wishes, coping with frequent
interruptions in high pressure situations, and being able to respond quickly.

Having a real passion for nursing, with a strong desire to provide the highest level of care and service to
patients. I am looking to obtain a suitable position with an employer who will assist in the development
of my career and skills.

EXPERIENCE
06/2013 – CURRENT
REGISTERED NURSE, STATE OF DELAWARE

o Provides or evaluates direct nursing care.

o Develops, implements and/or reviews nursing care plans.
o Provides health care instruction and guidance to individuals, families, community
groups and/or nursing home facilities in the management of their health care
needs.
o Maintains an effective working relationship with other members of the
treatment team.
o Prepares and submits records, reports, evaluations and forms.
o Participates in and make recommendations regarding quality assurance
activities.
o Administers Medications via Gastrostomy Tube and PO.
o Assess patients for admissions and discharge.
o Closely monitored acute conditions.
o Monitored patient reactions to drugs and carefully documented progress of
individuals participating in clinical trials.

09/2008 – 06/2013
CUSTOMER SERVICE ASSOCIATE / HEAD CASHIER, LOWES HOME IMPROVEMENT
WAREHOUSE

o Greet and acknowledge all customers.

o Respond to customers questions efficiently customers.
o Provide purchase assistance.
o Supervise and assist associates in.
o Operate cash register Commercial Registers, Lawn and.
o Process customer payments Garden Registers, Vestibules and.
o Load customer’s goods parking areas.
 o Keep shelves stocked.
o Delegate tasks to cashiers.
o Provides direction and support to.
o Manage cash register distribution associates and collection of money.
o Responds to all customer and employee.
o Provide quick, friendly customer generated EAS alarm activations.
o Coach cashiers in providing great customer.
o Communicate effectively with service.
o Staff and customers.

EDUCATION
CURENTLY ENROLLED
BACHELOR OF SCIENCE, DELAWARE TECHNICAL COMMUNITY COLLEGE - JACK F.
OWENS CAMPUS - GEORGETOWN

12/2012
ASSOCIATES DEGREE, DELAWARE TECHNICAL COMMUNITY COLLEGE - JACK F.
OWENS CAMPUS – GEORGETOWN

05/2008
HIGH SCHOOL DIPLOMA, SUSSEX TECHNICAL HIGH SCHOOL – GEORGETOWN

SKILLS
 Patient evaluation/intervention  Strong clinical judgment
 Professional bedside manner  High level of autonomy
 Tracheotomy care  Hospice and palliative care experience
 Foley catheter insertion/removal familiarity  Patient/family focused
 Proper catheter insertion/removal  Gastrostomy Tube Critical Patient Care
 Patient and family advocacy  Medication Administration
 Wound Management/Care  Coaching/Training
 Discharge Planning  Patient Education
 Leadership  Patient Assessment

REFERENCES
References are available upon request.