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Internet and E-business

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TABLE OF CONTENTS
INTRODUCTION ...........................................................................................................................3
TASK 1 ............................................................................................................................................3
1.1 Environment in which e-business is conducted .....................................................................3
1.2 Benefits and barrier to businesses considering at online presence ........................................4
1.3 Assess the security and legislative issues ..............................................................................5
1.4 Modes of communication available to organization ..............................................................5
TASK 2 ............................................................................................................................................6
2.1 Internet technologies and their importance ............................................................................6
2.2 Main features of HTML .........................................................................................................6
2.3 Function of client servers and browsers and role of search engines ......................................7
2.4 Use of intranets and extranets business communication aspect in business ..........................8
TASK 3 ............................................................................................................................................8
3.1 Different e-business models that can be used to generate revenue for a business .................8
3.2 Analyse each e-business models in terms of its capacity to generate revenue ......................9
3.3 Future developments in e-business ........................................................................................9
TASK 4 ..........................................................................................................................................10
4.1 Key elements of good web design structure ........................................................................10
4.2 Impact of well designed websites to an e-business ..............................................................10
4.3 Common issues concerning website usability .....................................................................11
CONCLUSION ..............................................................................................................................11
REFERENCES ..............................................................................................................................13

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INTRODUCTION
In order to remain competitive in the contemporary market, it is essential for business to
focus on expanding their operational activities by using online platform (Kollmann, 2010).
Through using internet platform, organization can easily sell or distribute their products and
services across the national boundaries. However, with the usage of e-business models and
internet technology, organization can easily take advantage in order to meet the changing
requirement and need of customers. For the present report, selected organization is Asos which is
one of the leading online fashion stores of the UK that generally deals in selling of fashionable
and beauty products to the young customers.

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The online stores also sell products of 850 brands and their personal range of fashionable
clothing. Furthermore, the report will focus on elaborating various e-business models that are
being used by the business that support them in generating the revenue and income of the
business.

TASK 1
1.1 Environment in which e-business is conducted
In the contemporary environment with the changing aspect of internet technology, it is
essential for organization to focus on different environmental factors through which they can
easily conduct their e-business (Hwang and et. al., 2011). Asos which is a renowned online
British fashion and beauty store mainly target young customers to sell their products and

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services. Therefore, online business manager of Asos must focus on analyzing different
environment of e-business so that they can easily conduct the business transaction in various
ways as follows:
 Business-to-Business (B2B): Under this form of environment, e-business dealings takes
place between different businesses.
 Business-to-consumers (B2C): This is another environment of e-business under which
transaction takes place between the business and customer (Wymer and Regan, 2013).
 Consumer-to-consumer (C2C): Under this, e-business environment dealings take place
between different customers. The best example of C2C business is auction sites.
 Customer-to-Business (C2B): This is another environment in which business can conduct
their e-business. Through this, business earn revenue by commenting and reviewing their
sites.
Therefore, Asos generally focuses on conducting their e-business transaction through
applying Business-to-Consumer (B2C) model. Under this environment model, Asos can directly
perform dealing with their ultimate customers and provide required products to their young
consumers (Kollmann, 2010).
1.2 Benefits and barrier to businesses considering at online presence
Asos mainly generate their revenue through focusing on online presence therefore; there
are different benefits and barriers to Asos while considering online presence that are stated in
following points-
 Easiest way to target large mass of audience- The foremost benefit of considering online
presence to Asos is that it is considered as the easiest form through which business can
target large audiences. However, through online presence, company can showcases and
features wide range of beauty and fashionable products to large customers who are
residing in the different countries.
 Cost effective method- Another benefit of online presence to Asos is presenting products
on the internet platform and delivering products to customers through online medium that
is cost effective method for the organization (Stanford-Smith and Kidd, 2010). As
establishing online presence requires low budget as compared to opening the authorized
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or physical stores. However, it will also benefit Asos in promoting their beauty and
fashionable products to large customers as it is considered as less expensive method.
Furthermore, with the benefit of online presence, there are also some barriers that exist in
external environment that directly impact the operations of Asos. The different barrier to the
online presence are-
 Data security- The key barrier identified by online business manager of Asos while
considering the online presence is related with data security. As, executing the online
dealing of products Asos will ask their customers to fill their necessary personal
information so that they can purchase their fashionable and beauty products online (Soto-
Acosta and MeroñO-Cerdan, 2008). So, the main barrier for Asos store is to secure the
personal data or information of the customers so that they can securely proceed with their
transaction.
1.3 Assess the security and legislative issues
In order to conduct the e-business, Asos faces different securities as well as legislative
issues that results in creating negative image of the company in the marketplace. There are
various security issues that are prevailing into the market that is hacking, malware and viruses,
loss of confidential data etc. As, hacking and attacking of viruses and malware results in
corrupting the private and confidential information of the customers who purchase products from
the online stores. Furthermore, this security issues also impact the Asos image as it may result in
draining individual card number as-well-as personal information while enabling payment for the
purchases of fashionable and beauty products (Sanders, 2007). In addition to this, there are
different legislative issues that originate while Asos enable their online presence that is
regarding the protection of confidential and private information of the customers who purchases
their products from their online websites.

1.4 Modes of communication available to organization


There are different modes of communication that are available for Asos e-business that
support them in connecting with their customers as-well-as employees of the organization. The
different modes of communication are:
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 Electronic Data Interchange (EDI): EDI is an effective mode of communication in the
contemporary environment that focuses on exchanging the business information and
documents among the different business organization (Benefits of EDI, 2015). However,
it is applied in Asos business that supports them in exchanging the business document
and information among the different department in an effective manner by reducing the
paper-work or faxing of document.
 Social media sites: Another mode of communication that is available to Asos e-business
organization is use of social media sites that support the business in communicating with
their customers (Combe, 2012). However, this mode of communication is also effective
for Asos as through this, they can easily market and promote their fashionable and beauty
products in different region. This mode is applied within the organization that supports
them in targeting their young customers and determining the actual need and preferences
of their customers.
TASK 2
2.1 Internet technologies and their importance
Internet technology is the an infrastructure for communicating others through a unique
internet protocol (IP). It is not a physical network but a network which helps forming IP suits and
other related services. Internet can be expressed as the biggest library which contains ample
amount of information in almost all sectors of the world (Borges, Hoppen and Luce, 2009). It has
became a means of communication for every individual. It allow businesses for to do
international trade without much barriers.
Advancement in the technology has created the medium of interaction between Asos and
their clients. This technology make them aware about the changes happening in the global
market and which helps them to change their strategies. Asos, through the help of technology
advertise their product online and reach to wider population. It help in generating more revenue
for business (Koh and “Ted” Nam, 2005). It is the cost effective way for Asos to attract large
number of audience. Through internet technology, they can update their sites with videos, photos
and many other things to entertain and to reach to their mind. For Asos, internet technology

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have create a wider world where they can expose, advertise and attract large number of
customers for their products.
2.2 Main features of HTML
HTML stands for Hyper Text Market Language. It is in World Wide Web page language.
This is used to tag text files to attain color, font, hyperlink effect and graphics on WWW Pages.
Its main features of HTML are as follows :
 Multimedia support: It's the HTML's foremost features (Palmer and Daniel, 2010). it helps
in supporting audio and video files both to be played in the browser. Videos and audios are
played as easy as image downloading.
 New Input Element Types: This is an important data driven element for web application.
This help in receiving the data in required input type format (Alghamdi, 2011). With this
help one can enter passwords, file, emails, etc. to their web application.
 Canvas: It is a command for HTML by which they provide pixel operations. These
operations contributes to drawing lines, circles, boxes, playing graphics, etc.
 Editable contents: Through this feature of HTML, end user is able to edit the content as per
their requirements. Developers, while forming web pages have to include notes or editor
sections for editable content.
 Auto focus and Placeholder attributes: Auto focus feature helps control of automatically
focusing on the page loading (Andam, 2003). Placeholder is the feature which give a value
to the placeholder attribute. It moves the focus over input control like a water mark does.
2.3 Function of client servers and browsers and role of search engines
Function of client servers and browsers-
The structure of e-commerce website generally involves three tier structure that consists
of web client, server and browsers. However, e-business activities generally focuses on function
of client and server that support the customers in browsing and gaining access information
regarding Asos. Server is the key component that provide relevant service to other device or
machines through internet platform. However, the machine or device that is connected with
servers are consider as clients (Hahn and Kauffman, 2003). Therefore, relationship of client and
server is essential as it supports in accessing and providing required information to the client and
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user. Furthermore, web browser is also consider as an effective application that recover and
regain the required information related with the specific topic or area through accessing www
that is World Wide Web. However, the main purpose of web browser is that it support in
accessing and acquiring the adequate information regarding the topic.
Role of search engines-
Search engine is consider as a software application that assists e-business organization in
searching the relevant information through is browser that is www. However, search engine
plays significant role for the e-commerce sites and e-business as through search engine
customers or individual can access the required information and product that they want to
purchase.
2.4 Use of intranets and extra-nets business communication aspect in business
Intranet helps fulfilling the digital communication need of the organization. They provide
securities for accessing, developing and storing electronic items. Intranet is useful in replacing
the older business practices (Coltman, Devinney and Latukefu, 2001). They helps providing
gains to Asos by increasing work flows and decreasing errors. Specific Intranet applications use
network folders , where various employees can use same files. Offline websites are also created
that helps practicality before online work. Instant messaging software and internal email system
is formed. Also for facts and figures databases digital references are used.
Multiple intranets together form extra-nets network. Main use of extra-nets is to provide
facility of coordination between Asos and their joint plans with any other companies. Through
this Asos can share their information and take initiative of things (Hwang and et. al., 2011).
They provide controlled way of setting of interacting with clients than by the internet. They
permit various companies to use other company's network services. For example, data
processing application which maintained and developed by one company and is used by other
company's intranets.

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TASK 3
3.1 Different e-business models that can be used to generate revenue for a business
In order to generate the revenue or profits for the business it is essential for Asos to focus
on the different e-business models that they can apply while transacting with their customers.
The different e-business models are as follows-
 Business-to-Business (B2B)- This form of e-business model generally focuses on selling the
products to the intermediate buyers then then who further distribute the products to ultimate
customers (Wymer and Regan, 2013). B2B model further include various framework that is
E-procurement, E-distributor etc. that focuses on targeting or distributing their products to
the business organization that will further result in targeting the ultimate buyers that is
customers. This e-business model involves commission rate that result in increasing the
prices of products while delivering to the customers.
 Business-to-Consumer (B2C)- Another form of e-business model is business-to-Consumer
that eliminate the intermediaries or agents. Through this model e-business organization can
directly come in contact with the customers (Kollmann, 2010). This model mainly include
E-tailer, content provider framework that directly meet the requirement of customers by
providing them required products.
 Through analyzing both the e-business model Business-to-Consumer (B2C) can be
applied to the Asos organization. As, through BSC business model they can directly provide
wide range of fashionable and beauty products to the ultimate customers without any
intermediaries or agent.
3.2 Analyse each e-business models in terms of its capacity to generate revenue
Both the e-business models are effective for Asos e-business organization as it support
the online store in generating the profit margin and revenue that further support in developing
their model in the effective manner so that it can benefit the e-business organization (Stanford-
Smith and Kidd, 2010).
 Business-to-Business: B2B model is an effective model that results in generating revenue
for the business. Through following this e-business model Asos will able to generate
revenue as this model focuses on selling product to the supplier or another business and they
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further sell the product to their ultimate customers (Shelly and Campbell, 2012). However,
through analysis of this model it can be stated that it is not an effective method as it focuses
on generating revenue by increasing the prices of their fashionable and beauty products.
 Business-to-Consumer: Another model is B2C, this model is also effective in terms of
generating revenue as through this model Asos is directly in contact with the customers.
Therefore, e-business organization can directly sell their fashionable and beauty products to
the ultimate customers that reduces the level of commission or agent.
3.3 Future developments in e-business
In order to remain competitive in the changing technological environment it is essential
for the online business manager of Asos to focus on the different future development within their
e-business model (Soto-Acosta and MeroñO-Cerdan, 2008). Thus, it support the company can
positively contribute in enhancing their online presence in the different region and country. The
various future developments in e-business model are-
 Cloud computing- The future development in e-business model must ensure introduction of
cloud based services to the customers and clients. In order to securely run the Asos website
it is required by online business manager to focus on this future development (Sanders,
2007).
 Social media sites- Another development in the e-business model is that Asos must use the
social media sites for connecting and engaging their customers. However, in future social
media can also act as effective platform for marketing and promoting their fashionable and
beauty products in the global market.
TASK 4
4.1 Key elements of good web design structure
It is the foremost duty of online business manager of Asos is to focus on introducing
good web design structure of their online page as it would support them in reducing the impact
of security issues. However, with the effective web design structure of Asos it will result in
operating the website in the efficient manner (Combe, 2012). Therefore, online business manager
of cited firm generally focuses on key elements of good web design structure that would assist

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Asos in attracting large number of audiences towards their site. The key elements of good web
design structure are-
 Screen resolution- The foremost key element for good web design structure is that online
business manager of Asos must focuses on high screen resolution so that content or
information regarding the fashionable products are easily visible by the customers (Borges,
Hoppen and Luce, 2009).
 Good usage of graphics- Another key element for good web design structure is that online
business manager of cited organization must focuses on using good graphics, quotation,
images, logos, themes etc. so that it may attract the customers towards their colourful web
page.
4.2 Impact of well designed websites to an e-business
A well designed website positively depicts the image of company and quality of the
products that they sell to the customers (Koh and “Ted” Nam, 2005). However, there are various
impact of well designed website to Asos business that is-
 A well designed website of Asos encourage and boosts the large customers to view and
visits their websites. However, it proper and adequate content regarding the features of
products also support in attracting the customers to purchase their products.
 In addition to this. Well designed website of Asos also positively impact in generating the
sales of their fashionable and beauty products in the market (Palmer and Daniel, 2010).
 Furthermore, another impact of well designed website is that it support in enhancing and
building the brand image of the company among the global market audience.
4.3 Common issues concerning website usability
There are different issues that occurs while concerning the website usability that is-
 Duplication of websites- The foremost issue that is concern by online business manager of
Asos is related with the duplication of websites (Brock and Azim-Khan, 2009). This mainly
lead to enable misrepresentation and mis-interpretation regarding the fake fashionable and
beauty products on the websites. Therefore, Asos must avoid the copying of sites by opting
legal licence from the government for carrying out e-business activities.

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 Website requires registration- Another issue that arises while concerning the website
usability is the long registration process on the websites. In order to purchase the specific
product from the sites customer require to fill the registration form (Alghamdi, 2011).
Therefore, some registration page consists of dangerous malware and viruses that may attack
the data stored in the computer.

A Sample Report on Internet and E-Business

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CONCLUSION
From the above report it can be concluded that in the contemporary technological
environment e-business is gaining significant aspect in distributing and selling the wide variety
of products to the global customers. Furthermore, the report has also concluded the range of e-
business as it support the organization to target large mass of audiences through focusing on
online presence. However, the role of internet, intranets and extranets within the e-business has
also been studied in the report that support the business in encouraging their business activities
on the internet platform. Lastly, the report has also measures the impact of well designed website
structure to the e-business organization.

REFERENCES
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 Borges, M., Hoppen, N. and Luce, F. B., 2009. Information technology impact on market
orientation in e-business. Journal of Business Research. 62(9). pp. 883-890.
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Spiramus Press Ltd.
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 Shelly, G. and Campbell, J., 2012. Discovering the Internet: Complete. Cengage Learning
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 Stanford-Smith, B. and Kidd, T. P., 2000. E-business: Key Issues, Applications and
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Commerce for Organizational Development and Competitive Advantage, pp.58.

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