MYLA DE GUZMAN SISON

_____________________________________________________________________10
Mayor Street, Maniboc, Lingayen, Pangasinan

Philippines, 2401
E-mail address: mdgsison@aol.com
Mobile: 0927-3127-553/0923-741-9610

SUMMARY OF BASIC QUALIFICATIONS AND ACHIEVEMENTS

An oriented, and focus individual which specialization in business process outsourcing.
An entrepreneur as well. Currently, taking up my Master in Development Management major in
Public Management at the Pangasinan State University (Urdaneta City Campus). A highly
effective interpersonal skills and excellent personal presentation.

PROFESSIONAL EXPERIENCE

MANAGER
Yellow Bricks Net Zone
61 Artacho Street, Lingayen, Pangasinan
April 2013

ESL TEACHER
NK International Academy
December 2010 to March 2011
• Work as ESL Teacher, NK International Academy Clark Special Economic Zone, Clarkfield
Pampanga.
• Helping students who are looking to learn English Language as their second language.

DEBT COLLECTION OFFICER

Receivers and Liquidators INC
Unit C 10th Floor 2000 Bldg., Emerald Ave
Ortigas Pasig City 1605
October 2010 to December 2010
• Establishing payment arrangements process and post payments, strive to meet individual as
well as the team goals.
• Work with customers to bring their accounts to current status by offering different options
including repayment or workout plans.

COLLECTION SPECIALIST
CYBERCITY TELESERVICES LTD.
Bldg. 2528 Corporate Office Cyber City IT Park
Clark Special Economic Zone
June 18,2009 to April 04,2010
• Making phone calls to customer to collect debts and help companies recover money owed.

CUSTOMER SERVICE REPRESENTATIVE

CYBERCITY TELESERVICES LTD.
Bldg. 2528 Corporate Office Cyber City IT Park
Clark Special Economic Zone
February 06,2003 to April 04, 2010
• handling customer’s complaints troubleshoots problems provides information.
• Interaction by phone with outside parties to deliver prepared sales scripts to persuade potential
customers to purchase a product or services.

EDUCATIONAL BACKGROUND
AB POLITICAL SCIENCE
Lyceum Northwestern University
Tapuac Dist., Dagupan City
PHILIPPINES
1996

Secondary Education
Mother Goose Special Science Highschool
Dagupan City
PHILIPPINES
1992

Elementary
Mother Goose Playskool
Dagupan City
PHILIPPINES
1986

SEMINAR

Service Training for Language Teachers

Ramkamhaeng Institute of Languages
Ramkamhaeng University
Bangkok,Thailand
April 19-21, 2010

CHARACTER REFERENCES
Gertrudes Cuison-Samson
Directress, MGSSSI
Dagupan City, Pangasinan
(075-5157-322)

Atty. Baby Ruth F. Torre

Deputy Governor IBP Central Luzon Region
(0917-586-2642)