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Chartered Express 


  Vapi Ahmedabad    Confirmed    Operator PNR No.

Sunday, Oct. 21st, 2018 TS181021101204XOFC/1838263/MUMJMNGR1715

Mr Pavan Chauhan
A/C Sleeper (2+1) Seat Number Departure time Boarding Point
Gunjan Chowkdi Nh 08 Papillon Hotel
Chartered Express  F 23:58 hrs mins

Booking Date From To Booking ID

21 Oct. Vapi Ahmedabad GOBUSANDc8f3045a09

Base Fare Rs.761/-

Insurance Charge Rs.15/-
Promo Discount Rs.-79/-
Net Amount Rs.735/-
Terms and Conditions

1. Goibibo.com is ONLY a bus ticket agent and does not 7. Cancellation

operate bus services of its own. We provide information in a. If you wish to cancel
good faith to help passengers to make an informed decision i. Please visit 24x7 goCare Support at
such as comprehensive choice of bus operators, departure www.goibibo.com/support or write to us at
times, prices and other required information to customers. travel@goibibo.com
We advice our customers to choose those bus service they b. In the event of bus cancellation
feel comfortable with. i. Please call us at +91- 92130-2-5552 OR 1-860-2-585858
2. Our responsibilities includes for alternate arrangements (If available) or for refunds
a. Issuing a valid ticket (a ticket that will be accepted by ii. For any kind of complaints/ cancellation (Bus Cancelled/
the bus operator) for its network of bus operators. etc) the customer needs to inform Goibibo Customer Care
b. Providing refund and support in the event of within 15 days of departure date. Any escalations after
cancellation that time period will not be entertained.
c. Providing customer support and information in case of iii. For VRL & UPSRTC bus cancellation/ service related
any delays / inconvenience issues, the customer needs to collect the refund from the
3. Our responsibilities does not includes, however we do our Operator's office within 15 days of departure date.
best to provide best available services. 8. A ticket will be considered 'booked' as long as the ticket shows
a. The bus operator's bus not departing / reaching on time. up on the confirmation page of www.goibibo.com even in case
b. The bus operator's employees being rude the case of booking confirmation e-mail and sms gets delayed
c. The bus operator's bus seats etc not being up to the or fails because of technical reasons or as a result of incorrect
customer's expectation. e-mail ID / phone number provided by the user etc.
d. The bus operator canceling the trip due to unavoidable 9. Grievances and claims related to the bus journey should be
reasons. reported to Goibibo support team within 10 days of your travel
e. The baggage of the customer getting lost / stolen / date.
damaged. 10. Cancellation policy mentioned on website OR on ticket is of
f. The bus operator changing a customer's seat at the last travels and does not decided by Goibibo. Goibibo does not levy
minute to accommodate a lady / child. any cancellation charges. Service charge will be refunded, if
g. The customer waiting at the wrong boarding point collected. Operator charge, convenience fee may be levied for
(please call the bus operator to find out the exact certain operators,which is non-refundable.
boarding point if you are not a regular traveler on that 11. For any insurance related query please call ICICI Lombard
particular bus). directly @ 18002666 (Toll free). You will receive one SMS &
h. The bus operator changing the boarding point and/or email stating policy details shortly after ticket purchase. Please
using a pick-up vehicle at the boarding point to take keep your policy number handy while calling them.
customers to the bus departure point. 12. This is ticket cum invoice.
4. The departure time and duration mentioned on the ticket is 13. Cancellation Policy
only tentative timings. However the bus will not leave the Cancellation
source before the time that is mentioned on the ticket. Time Before Departure
5. Passengers are required to furnish the following at the time After 08:55 PM on Oct 21 Rs. 799
of boarding the bus:
a. A Valid copy of ticket (M-Ticket OR print out of the Between 07:55 PM on Oct 21 - 08:55 PM on Rs. 799
ticket). Oct 21
b. A valid identity proof Failing to do so, they may not be Between 03:55 PM on Oct 21 - 07:55 PM on Rs. 639
allowed to board the bus. Oct 21
6. Change of bus: In case the bus operator changes the type of Between 11:55 AM on Oct 21 - 03:55 PM on
bus due to some reason, Goibibo will refund the differential Rs. 479
Oct 21
amount to the customer upon being intimated by the
Between 11:55 PM on Oct 20 - 11:55 AM on Rs. 319
customers in 24 hours of the journey. Oct 21
7. Luggage Terms and Conditions:
gg g
a. The IBIBO management is not responsible for your Till 11:55 PM on Oct 20 Rs. 159
luggage / baggage / belongings inside/Outside the bus Note: The above mentioned policy is bus operator's cancellation
b. One passenger is allowed to carry the baggage upto 20 policy. Goibibo does not levy any cancellation charges on its own.
kg. Excess baggage may be charged as per the bus (Cancellation charges shown above does not included ibibo service
operator rules. Bus Operator shall not take responsibility fees or promo code discount if used at the time of booking).
in the event of loss or damage to the passenger
luggage. Bus operator reserves the right to disallow any
excess baggage carried by the passengers.
c. Passengers should not carry any goods like weapons,
inflammables, firearms, ammunition, drugs, liquor,
smuggled goods etc and any other articles that are
prohibited under law.
d. In Case of Bus by "Shared Car Ride - By ibiboRyde" Ryde,
only light luggage is allowed.

For other terms and conditions please visit https://www.goibibo.com/terms-and-conditions/