Вы находитесь на странице: 1из 18


Elementary glossary
Unit 1 – Who are you? message /ˈmesɪdʒ/ (noun [countable]) a piece of written
or spoken information that you send to someone,
according to /əˈkɔː(r)dɪŋ ˌtuː/ (preposition) used for especially when you cannot speak to them directly:
saying where information or ideas have come from: It is Mr Evans isn’t here. Do you want to leave a message?
worth 93.2 billion dollars, according to Interbrand. organizer /ˈɔː(r)ɡəˌnaɪzə(r)/ (noun [countable]) someone
alone /əˈləʊn/ (adjective) without anyone with you: Are you who makes all the arrangements for an event or activity:
here alone? Are you one of the organizers?
billionaire /ˌbɪljəˈneə(r)/ (noun [countable]) someone who owner /ˈəʊnə(r)/ (noun [countable]) someone who owns
has more than a billion pounds or dollars: The average age something: The Koo family are the owners of the LG group.
of the top ten youngest billionaires is between 28 and 34. pence /pens/ (noun [plural]) a small unit of money in the
brand /brænd/ (noun [countable]) a product or group UK. There are 100 pence in one pound: It costs 5 pounds
of products that has its own name and is made by one and 99 pence.
particular company: The estimated value of the Apple brand pound /paʊnd/ (noun [countable]) a unit of money used
is 98.39 billion dollars. in the UK and several other countries: Can I borrow 10
cent /sent/ (noun [countable]) a small unit of money used pounds, please?
in many countries, for example the USA, Canada and profitable /ˈprɒfɪtəb(ə)l/ (adjective) making a profit:
Australia. There are 100 cents in a dollar: It costs 60 dollars These are brands that are profitable.
and 45 cents.
shareholder /ˈʃeə(r)ˌhəʊldə(r)/ (noun [countable])
consultancy /kənˈsʌltənsi/ (noun [countable]) a company
someone who owns shares in a company: The son of
with expert knowledge about a particular subject that co-founder Denis Defforey is a shareholder.
provides professional help and advice to other companies:
surname /ˈsɜː(r)ˌneɪm/ (noun [countable]) the name that
Interbrand is branding consultancy with 42 offices in 28
you share with other members of your family: My surname
is Leeman.
dollar /ˈdɒlə(r)/ (noun [countable]) the unit of money used
Swiss franc /ˌswɪs ˈfræŋk/ (noun [countable]) the unit of
in the USA and in several other countries such as Canada
money that is used in Switzerland: He has over 5.6 million
and Australia: The brand value of Ford is 9.1 billion dollars.
Swiss francs.
download /ˈdaʊnləʊd/ (noun [countable]) a downloaded
valuable /ˈvæljʊb(ə)l/ (adjective) worth a lot of money:
computer file: The iTunes App Store has more than 50 billion
It is the publisher of an annual report on the 100 most
valuable brands in the world.
employ /ɪmˈplɔɪ/ (verb [transitive]) to pay someone
value /ˈvæljuː/ (noun [uncountable]) the amount that
regularly to do a job for you or to work as a member of
something is worth, measured especially in money:
your organization: Carrefour, the first hypermarket chain in
The brand value of Honda is 18.4 billion dollars.
Europe, employs more than 350,000 people.
well-known /welˈnəʊn/ (adjective) known by many people
environment /ɪnˈvaɪrənmənt/ (noun [countable]) the place
or by the people involved in a particular situation:
in which people live and work, including all the physical
Walmart is a well-known chain of discount department stores.
conditions that affect them: The companies also work hard
to have a positive effect on people and the environment. You’re welcome /ˌjɔː(r) ˈwelkəm/ (phrase) used in reply to
someone who has thanked you: A: Thank you for your help.
euro /ˈjʊərəʊ/ (noun [countable]) the unit of money
B: You’re welcome.
that is used in most countries in the European Union:
The company’s brand value is 480 million euros.
fine /faɪn/ (adjective) if you are fine, your health is good Unit 2 – Anytime, anywhere
and you have no problems: I’m a little tired after my flight, addict /ˈædɪkt/ (noun [countable]) someone who likes a
but I’m fine. particular activity very much and spends as much time
first name /ˈfɜː(r)st ˌneɪm/ (noun [countable]) the name as they can doing it: Many Gen Y people are smartphone
that comes before your family name: My first name is Peter. addicts.
flight /flaɪt/ (noun [countable]) a journey through air or annual /ˈænjuəl/ (adjective) happening once a year: Cisco
space in a vehicle such as a plane: Are you very tired after publishes an annual report on technology use in the world.
your flight? answer /ˈɑːnsə(r)/ (verb [intransitive/transitive]) to come
green /ɡriːn/ (adjective) used about people who care about to the door when someone calls at your house, or pick up
the environment: The situation is different in another of the phone when it rings: I only answer important calls.
Interbrand’s reports – the best green brands in the world. ask /ɑːsk/ (verb [intransitive/transitive]) to speak or
join /dʒɔɪn/ (verb [intransitive/transitive]) to come write to someone in order to get information from them:
together with other people or things: Would you like to Do you call your boss before the film starts to ask what he or
join me? she wants?

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 1


basic /ˈbeɪsɪk/ (adjective) not very advanced, or not very smartphone /ˈsmɑː(r)tˌfəʊn/ (noun [countable]) a mobile
complicated: At work, a tablet is good for basic things like phone that also works as a small computer, allowing
checking emails. you to store information and write letters and reports:
check /tʃek/ (verb [intransitive/transitive]) to make She gets up – then checks her smartphone and gets dressed.
certain of something, for example by looking at the spend /spend/ (verb [transitive]) to stay somewhere or to
information again or by asking someone: I just want to do something for a period of time: She spends a lot of time
check something with you. with her friends online.
efficient /ɪˈfɪʃ(ə)nt/ (adjective) something that is efficient tablet /ˈtæblət/ (noun [countable]) a small computer
works well and produces good results by using the which you use by touching the screen rather than using
available time, money, supplies, etc in the most effective a keyboard: A tablet fills the gap between a laptop and a
way: It’s not efficient to type a long text on a touch keyboard. smartphone.
follow /ˈfɒləʊ/ (verb [transitive]) to obey an order, or to do text /tekst/ (verb [transitive]) to send a written message
what someone has advised you to do: She doesn’t follow to someone using a mobile phone: When you finish your
rules about using company computers for personal activities. exercise class, can you text the address to me? Thanks.
light /laɪt/ (adjective) not weighing much, or weighing less trust /trʌst/ (verb [transitive]) to be confident that
than you expect: Tablets are light and easy to carry around. something is safe, reliable or effective: She doesn’t trust
limited /ˈlɪmɪtɪd/ (adjective) not very good, or not very Internet sites to keep her data safe.
great in amount: Another problem is that tablets have a tweet /twiːt/ (verb [intransitive/transitive]) to send a
limited memory for storing documents. message using the microblogging and social networking
personal life /ˈpɜː(r)s(ə)nəl ˌlaɪf/ (phrase) the part of service Twitter: She also has a Twitter account and she
someone’s life relating to things such as their family tweets at least once a day.
relationships, rather than their job: I pass the time calling update /ˈʌpdeɪt/ (noun [countable]) a report or broadcast
friends and sharing details of my personal life. containing all the latest news or information: She checks
phone /fəʊn/ (verb [intransitive/transitive]) to use a for emails, texts or social media updates every 30 minutes.
telephone to call someone: I know you phoned me earlier. update /ʌpˈdeɪt/ (verb [transitive]) to add the most recent
Was it about the ATL deal? information to something such as a book, document or
powerful /ˈpaʊə(r)f(ə)l/ (adjective) strong and working list: Sally-Anne updates her Facebook at least once a day.
well: A tablet is not very powerful, so you can’t use programs upload /ˈʌpˌləʊd/ (verb [transitive]) to send documents or
like Photoshop. programs from your computer to a larger system using
ready /ˈredi/ (adjective) prepared for what is going to the Internet: She uploads photos and videos to share or store.
happen: A tablet is ready when you need it, but a laptop is
slow to start. Unit 3 – Daily routine
regularly /ˈreɡjʊlə(r)li/ (adverb) after equal amounts of
alarm /əˈlɑː(r)m/ (noun [countable]) a clock, or a program
time have passed, for example every day or every month: on a computer, mobile device, etc that can be set to make
She regularly uses smartphone apps in her daily life. a noise at a particular time, in order to wake you up or
report /rɪˈpɔː(r)t/ (noun [countable]) a spoken or written remind you to do something: Her day begins at 7.15 am
account that gives information about a particular subject, when the alarm goes off.
situation or event: Part of this report looks at how Gen Y arrive /əˈraɪv/ (verb [intransitive]) to reach a place, after
people use their smartphones in 18 different countries. having been somewhere else: Frank always arrives at work
research /ˈriːsɜː(r)tʃ/ (noun [uncountable]) the detailed at 9 am.
study of something in order to discover new facts, catch up /kætʃ ˈʌp/ (phrasal verb [intransitive]) to do
especially in a university or scientific institution: something that should have been done before: I lie there
Smartphone owners are more likely to use their device for and listen to the radio, and catch up with the news.
email than for making phone calls, according to new research
client /ˈklaɪənt/ (noun [countable]) someone who uses a
by Adobe.
service that provides help or advice: Most days she has
ring /rɪŋ/ (verb [intransitive/transitive]) if a telephone
lunch at her desk, but sometimes she goes out with a client.
rings, it makes a sound to show that someone is calling:
colleague /ˈkɒliːɡ/ (noun [countable]) someone who works
You’re at a restaurant. You start your soup, but then the
in the same organization or department as you: Employees
phone rings.
clear their desks before they leave work so they become free
routine /ruːˈtiːn/ (noun [countable/uncountable]) your
for other colleagues to use.
usual way of doing things, especially when you do them in
communication /kəˌmjuːnɪˈkeɪʃ(ə)n/ (noun [uncountable])
a fixed order at the same time: She looks at her smartphone
the process of giving information or of making emotions
as part of her early morning routine.
or ideas known to someone: The problem with email is that
share /ʃeə(r)/ (verb [transitive]) to allow someone to use
it is too easy and fast. The communication never ends.
or to have something that you own: She shares her email
deal with /ˈdiːl wɪð/ (phrasal verb [transitive]) to take
address with websites to get discounts.
action to do something, especially to solve a problem:
shop /ʃɒp/ (verb [intransitive]) to look for something that
Her morning always involves meetings, taking calls from
you want to buy: She shops online for many different kinds clients and dealing with emails.
of products.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 2


employee /ɪmˈplɔɪiː/ (noun [countable]) someone who is relaxing /rɪˈlæksɪŋ/ (adjective) pleasant and making you
paid regularly to work for a person or an organization: feel relaxed: She likes running and finds it relaxing.
The company has over 500 employees. ritual /ˈrɪtʃuəl/ (noun [countable]) something that you do
flexible /ˈfleksəb(ə)l/ (adjective) able to make changes or regularly and always in the same way: A recent study claims
deal with a situation that is changing: In many companies that daily routine and office rituals help to create a happy
these days, employees share office space and work flexible working atmosphere.
hours. stressful /ˈstresf(ə)l/ (adjective) involving or causing a lot
flexitime /ˈfleksiˌtaɪm/ (noun [uncountable]) a system in of pressure or worry: However, many workers find desk-
which workers choose the hours each day that they work, sharing more stressful than traditional office organization.
as long as the hours add up to the same fixed number of traditional /trəˈdɪʃ(ə)nəl/ (adjective) typical of the things
hours every week or month: Do you work flexitime? that people have usually done: The advantage with a
hot desk /ˌhɒt ˈdesk/ (verb [intransitive]) to follow a traditional letter is that people know when to end the
method of working in which people do not have their correspondence.
own desk in an office but use any desk that is available unnecessary /ʌnˈnesəs(ə)ri/ (adjective) used for describing
at a particular time: 60% of the staff ‘hot desk’ or share something that is not needed: Probably around 90% of
their desks. emails are unnecessary.
in advance /ˌɪn ədˈvɑːns/ (phrase) if you do something in
advance, you do it in preparation for a particular time or
event in the future: In other companies, employees reserve
Unit 4 – Survival skills:
their work space in advance for the next day. Eating out
involve /ɪnˈvɒlv/ (verb [transitive]) to include something acquaintance /əˈkweɪntəns/ (noun [countable]) someone
as a necessary part of an activity, event or situation: What you know a little, who is not a close friend: Don’t get up to
does a typical morning involve? say hello to other acquaintances in the restaurant.
leave /liːv/ (verb [intransitive/transitive]) to go away from allergic /əˈlɜː(r)dʒɪk/ (adjective) affected by a medical
a place: I usually leave work at 3 pm on Fridays. condition in which you become sick or your skin becomes
managing director /ˌmænɪdʒɪŋ dəˈrektə(r)/ (noun covered with red marks as a reaction to something you
[countable]) the person with the most senior position in eat, breathe or touch: I’m afraid I’m allergic to fish.
a company and with the responsibility for managing all apologize /əˈpɒlədʒaɪz/ (verb [intransitive]) to tell
of it: Jodie Lawson, Young Businessperson of the Year, is the someone that you are sorry for doing something wrong
managing director of roundpegsquare.com, an Internet-based or for causing a problem: Oh I do apologize – I didn’t realize
recruitment agency. you were a vegetarian. Do you want to go somewhere else?
marathon /ˈmærəθ(ə)n/ (noun [countable]) a race in which bill /bɪl/ (noun [countable]) a written statement showing
people run on roads over a distance of 42 kilometres or how much money you owe someone for goods or services
about 26 miles: I do a lot of running – I run marathons – you have received: Signal the end of the meal by asking for
so I sometimes run to work. the bill.
mess up /mes ˈʌp/ (phrasal verb [transitive]) to make deal /diːl/ (noun [countable]) a formal agreement,
something dirty or untidy: We argue about it a lot and especially in business or politics: Many juicy deals are made
someone always messes up the computer. during a meal.
personal /ˈpɜː(r)s(ə)nəl/ (adjective) used about things that formality /fɔː(r)ˈmæləti/ (noun [uncountable]) formal
you own: Do you have your own personal desk? style of writing, behaving, etc: Too much formality creates
predictable /prɪˈdɪktəb(ə)l/ (adjective) if something is distance and coldness.
predictable, it happens in the way that you would expect: grill /ɡrɪl/ (verb [intransitive/transitive]) to cook
The most extraordinary works of imagination are often something over a fire on a flat frame of metal bars:
created by people working to predictable daily routines. They usually grill fish in restaurants, and sometimes it
presentation /ˌprez(ə)nˈteɪʃ(ə)n/ (noun [countable]) comes with a sauce.
a formal talk in which you describe or explain something host /həʊst/ (noun [countable]) someone who invites
to a group of people: I sometimes make a lunchtime client people to a meal or party, or to stay in their home: As the
presentation. host, arrive a few minutes early.
productive /prəˈdʌktɪv/ (adjective) working hard and overdone /ˌəʊvə(r)ˈdʌn/ (adjective) cooked for too long:
producing or achieving a lot: Some office workers are more The meat was overdone, I didn’t like it.
productive with regular working hours and a personalized rare /reə(r)/ (adjective) rare meat has been cooked for only
work space. a short time and is red inside: I always eat my steak rare.
recruitment /rɪˈkruːtmənt/ (noun [uncountable]) skip /skɪp/ (verb [intransitive/transitive]) to not do
the process of finding people to join the armed forces, something, but to do the next thing instead: Skip the
or a company or organization: This is Tracey Brown from dessert and order coffee.
Office Helper, the recruitment agency.
relax /rɪˈlæks/ (verb [intransitive]) to rest and allow
yourself to become calm: To relax, she likes to see her
friends and family.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 3


speciality /ˌspeʃiˈæləti/ (noun [countable]) a food or drink urgent /ˈɜː(r)dʒ(ə)nt/ (adjective) urgent things are things
that a person, a restaurant or a region is well known for that you need to deal with immediately: We had an urgent
and that you cannot always get in other places: It’s our meeting with a new customer and there was no time to
local speciality. It comes in a black sauce made from the contact you.
squid’s ink. username /ˈjuːzə(r)ˌneɪm/ (noun [countable]) the name
tough /tʌf/ (adjective) food, especially meat, that is tough used by someone for operating a computer program:
is very difficult to cut and chew: The meat is tough, it’s not All you need to do is enter your username in here and then
very nice to eat. your password.
vegetarian /ˌvedʒəˈteəriən/ (noun [countable]) someone
who chooses not to eat meat or fish: I’m really sorry but
I’m afraid I don’t eat meat. I’m a vegetarian.
Unit 5 – The conference
accommodation /əˌkɒməˈdeɪʃ(ə)n/ (noun [uncountable])
a place for someone to stay, live or work in: The castle
Scenario A: Show me the ropes offers comfortable, traditional accommodation.
access /ˈækses/ (noun [uncountable]) the means by which atmosphere /ˈætməsˌfɪə(r)/ (noun [singular]) the mood or
you get to a place: Everyone needs an access card to get into feeling that exists in a place and affects the people who
the office. are there: A good conference centre needs to have a relaxing
affect /əˈfekt/ (verb [transitive]) to change or influence atmosphere.
something: The first day in a new job affects the rest of the best wishes /ˌbest ˈwɪʃɪz/ (phrase) used as a friendly way
employee’s time at the workplace. of ending a letter to someone you know who is not a very
buddy /ˈbʌdi/ (noun [countable]) someone who forms an close friend: I look forward to seeing you again. Have a good
arrangement with another person in which they help each trip. Best wishes, Jamal
other: A buddy is an experienced member of staff who helps a brochure /ˈbrəʊʃə(r)/ (noun [countable]) a small magazine
new starter during the first day of work. containing details and pictures of goods or services that
cafeteria /ˌkæfəˈtɪəriə/ (noun [countable]) an informal you can buy: The new brochure looks great – pdf attached.
restaurant in a place such as a college or hospital where by the way /ˌbaɪ ðə ˈweɪ/ (phrase) used for saying that
you take the food to the table yourself: There isn’t a a remark is not relevant to the main subject of your
cafeteria, so I usually go to the café next door. conversation: Thank you for offering to pick me up at the
feedback /ˈfiːdbæk/ (noun [uncountable]) comments airport. By the way, my flight number is IB345.
about how well or how badly someone is doing concentrate /ˈkɒns(ə)nˌtreɪt/ (verb [intransitive]) to give
something, which are intended to help them do it better: all your attention to the thing you are doing: A good
At the end of the first week, make some time to get the new breakfast will help you to concentrate.
starter’s ideas and feedback. conference /ˈkɒnf(ə)rəns/ (noun [countable]) a large
greet /ɡriːt/ (verb [transitive]) to behave in a polite or meeting, often lasting a few days, where people who are
friendly way towards someone when you meet them: interested in a particular subject come together to discuss
As the manager it’s important that you greet a new worker ideas: When it comes to meeting new contacts and picking up
when they arrive for the first time. new ideas, real-life business conferences are difficult to beat.
IT /ˌaɪ ˈtiː/ (noun [uncountable]) information technology: convenient /kənˈviːniənt/ (adjective) a convenient place is
the use of computers and other electronic equipment one that is near where you are and is easy to get to: I think
to store, process and send information: Sally is our Web it’s important for a conference centre to be in a convenient
Manager and the IT expert. location.
manage /ˈmænɪdʒ/ (verb [transitive]) to organize and criteria /kraɪˈtɪəriə/ (noun [plural]) standards that are
control something: I manage the website and online used for judging something or for making a decision
ordering system. about something: Just over 300 hotels and resorts meet the
ready /ˈredi/ (adjective) prepared for what is going to strict criteria of the International Association of Conference
happen: It is not a good sign if people arrive on their first day Centres – IACC.
and things are not ready. delegate /ˈdeləɡət/ (noun [countable]) someone who is
reception /rɪˈsepʃ(ə)n/ (noun [uncountable]) the part chosen to represent a group of other people at a meeting:
of a large building such as a hotel or office where there Has the conference centre got facilities for disabled delegates?
is someone whose job is to welcome visitors, deal with demands /dɪˈmɑːndz/ (noun [plural]) the things that need
questions, etc: Let me take you down to reception so you can to be done in a particular situation: To meet the demands
get an access card. of a busy day, the body and mind need nutrients and energy.
schedule /ˈʃedjuːl/ (noun [countable]) a plan of activities details /ˈdiːteɪlz/ (noun [plural]) information: Here are the
or events and when they will happen: Show them to their details of your flight next week.
desk and have a short meeting to explain the first steps and facility /fəˈsɪləti/ (noun [countable]) something such as a
schedule for the day. room or piece of equipment that is provided at a place for
task /tɑːsk/ (noun [countable]) something that you have to people to use: It is a first-class tourist destination and has all
do: All new employees need to be told about their tasks and the facilities of an ideal conference venue.
how to do them.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 4


international /ˌɪntə(r)ˈnæʃ(ə)nəl/ (adjective) involving deserve /dɪˈzɜː(r)v/ (verb [transitive]) if you deserve
several countries, or existing between countries: Madrid’s something, it is right that you get it, for example because
airport handles 901 international arrivals a week from 84 of the way you have behaved: Well, most of them work very
cities around the world. hard and do a good job, so they probably deserve it.
layout /ˈleɪaʊt/ (noun [countable]) the way in which earnings /ˈɜː(r)nɪŋz/ (noun [plural]) the amount of money
something such as a room, building or city is arranged: that you earn: Naturally, rich people are less worried about
What room layout options are there? high executive earnings than the poor.
luxury /ˈlʌkʃəri/ (adjective) very expensive and of the edit /ˈedɪt/ (verb [transitive]) to make changes to a
highest quality: The hotel has luxury food and drink. computer file on screen: He can’t edit photos.
nutrient /ˈnjuːtriənt/ (noun [countable]) a substance in fat cat /ˈfæt ˌkæt/ (noun [countable]) a very rich and
food that plants, animals and people need to live and powerful person, usually in business or politics: Four out
grow: Most snack foods don’t have many nutrients. of five people think big company bosses – fat cats – get too
outward /ˈaʊtwə(r)d/ (adjective) an outward journey is one much money for what they do.
in which you are going away from home: There’s a problem fraud /frɔːd/ (noun [countable/uncountable]) the crime of
with the outward flight. obtaining money from someone by tricking them: Identity
projector /prəˈdʒektə(r)/ (noun [countable]) a piece of theft is a kind of fraud.
equipment used for showing films or slides on a screen: honest /ˈɒnɪst/ (adjective) a person who is honest does not
Can you find out if the conference centre has a projector? tell lies or cheat people and obeys the law: They have to be
resort /rɪˈzɔː(r)t/ (noun [countable]) a place that many honest, or they get into trouble.
people go to for a holiday: Hundreds of hotels and resorts identity /aɪˈdentɪti/ (noun [countable/uncountable])
add the words ‘conference centre’ to their name. who you are, or what your name is: Identity theft is when
return /rɪˈtɜː(r)n/ (adjective) relating to the part of a someone uses your name, social security number or credit card
journey that involves going back to a place or coming back number to commit fraud or other crimes.
from a place: The return flight is okay. install /ɪnˈstɔːl/ (verb [transitive]) to put a new program or
situated /ˈsɪtʃueɪtɪd/ (adjective) in a particular place: piece of software into a computer so that you can use it:
Slottsholm is situated on the island of Muskö. You can install special software.
snack /snæk/ (noun [countable]) a small amount of food mailbox /ˈmeɪlˌbɒks/ (noun [countable]) a part of a
that you eat between meals: Most snack foods have a lot computer’s memory where email is stored: Identity thieves
of calories. can get into your mailbox.
traditional /trəˈdɪʃ(ə)nəl/ (adjective) relating to or based park /pɑː(r)k/ (verb [intransitive/transitive]) to move
on very old customs, beliefs or stories: We serve both a vehicle into a place where you are going to leave it for
traditional Scandinavian cuisine and modern European a period of time: You can park your car in the company
dishes. car park.
transport /ˈtrænspɔː(r)t/ (noun [uncountable]) pension /ˈpenʃ(ə)n/ (noun [countable]) money that
the business of moving people or things from one place to someone regularly receives after they have stopped
another, usually using buses or trains: Madrid is the centre working because of their age, paid either by their
of all road transport in Spain: six motorways connect it with company or by the government: Many people also believe
the rest of the country. you can’t trust employers because they might not pay your
weight /weɪt/ (noun [uncountable]) a measurement of how pension when you retire.
heavy a person or thing is: You might put on weight if you porter /ˈpɔː(r)tə(r)/ (noun [countable]) someone in a
don’t eat breakfast. station, airport or hotel whose job is helping people with
well-equipped /ˌwel ɪˈkwɪpt/ (adjective) having all of the their bags and showing them where to go: If you choose to
necessary equipment, skills or abilities to do something: check in at the airport, you can use our free porter service to
The meeting room is very well-equipped. help you with your luggage.
prevent /prɪˈvent/ (verb [transitive]) to stop something

Unit 6 – Can you or can’t you? from happening: You can install special software on your
computer to prevent thieves from getting your information.
apply /əˈplaɪ/ (verb [intransitive]) to make an official realistic /ˌrɪəˈlɪstɪk/ (adjective) able to understand and
request for a job or a place in a college or university, or for accept things as they really are: Set realistic goals –
permission to do or have something: I’m applying for a post it’s important to set goals that you can achieve.
as an office assistant.
retire /rɪˈtaɪə(r)/ (verb [intransitive]) to stop working,
ATM /ˌeɪ tiː ˈem/ (noun [countable]) automated teller especially when you reach the age when you are officially
machine: a machine outside a bank or in a public place too old to work: Most bosses get a lot of money when they
that you use to take money out of your bank account: retire.
You can get cash from an ATM.
scan /skæn/ (verb [transitive]) to use a piece of equipment
complain /kəmˈpleɪn/ (verb [intransitive/transitive]) to read and store information in digital form: I can scan
to say that you are not satisfied with something: You can documents.
complain about your job to someone in the human resources

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 5


scandal /ˈskænd(ə)l/ (noun [countable]) a situation in childhood /ˈtʃaɪldˌhʊd/ (noun [uncountable]) the time of
which important people behave in a dishonest or immoral your life when you are a child: She always described her
way that shocks people: The findings show the impact of childhood as a very happy one.
corporate scandals like Lehman Brothers and JP Morgan. divorce /dɪˈvɔː(r)s/ (verb [intransitive/transitive]) to take
shred /ʃred/ (verb [transitive]) to destroy a document by legal action to end your marriage. If two people agree to
putting it into a shredder: You can shred private documents stop living together, but do not legally end their marriage,
before you put them in the recycling bin. they separate: Her parents divorced when she was nine.
shuttle /ˈʃʌt(ə)l/ (noun [countable]) a bus, train or plane ecological /ˌiːkəˈlɒdʒɪk(ə)l/ (adjective) working to protect
that makes frequent short journeys between two places: the environment: She realized that many people wanted to
You can get a free shuttle bus from your hotel directly to the buy natural, ecological products.
station. entrepreneur /ˌɒntrəprəˈnɜː(r)/ (noun [countable])
skill /skɪl/ (noun [countable]) a particular ability that someone who uses money to start businesses and make
involves special training and experience: Now, you have business deals: An entrepreneur tends to bite off a little more
computer skills, I see. than he can chew hoping he’ll quickly learn how to chew it.
slide /slaɪd/ (noun [countable]) the different sections of a establish /ɪˈstæblɪʃ/ (verb [transitive]) to start an
visual presentation that summarize or emphasize what organization or company: Ingvar Kamprad establishes
the speaker is saying: I can make slides for a presentation. IKEA at the age of 17.
survey /ˈsɜː(r)veɪ/ (noun [countable]) a set of questions fashionable /ˈfæʃ(ə)nəb(ə)l/ (adjective) popular at a
that you ask a large number of people or organizations: particular time: She talked about ‘fair trade’ long before it
The survey shows that two out of three people think that you was fashionable.
can’t believe what our business leaders say. franchise /ˈfræntʃaɪz/ (noun [countable/uncountable])
theft /θeft/ (noun [countable/uncountable]) the crime of a formal agreement for someone to sell a company’s
stealing: Identity theft is serious. products or services in a particular place, in exchange for
thief /θiːf/ (noun [countable]) someone who steals a payment or part of the profits: At its height in 2011, the
something: There are lots of things that thieves can do with franchise network of The Body Shop included 2,100 shops in
a stolen identity. 55 countries.
train /treɪn/ (verb [transitive]) to teach someone to do a guru /ˈɡʊruː/ (noun [countable]) someone who other
particular job or activity: I can learn if you train me. people respect and go to for advice about a particular
type /taɪp/ (verb [intransitive/transitive]) to write subject: Entrepreneur and guru of ‘new age’ business
something using a keyboard: I can type with two fingers. management, for many years Anita Roddick was the most
famous British businesswoman.
Unit 7 – Entrepreneurs income /ˈɪnkʌm/ (noun [countable/uncountable]) money
that someone gets from working or from investing
advertise /ˈædvə(r)taɪz/ (verb [intransitive/transitive]) money: She established the shop as a source of income.
to try to persuade people to buy a product or service inspiration /ˌɪnspəˈreɪʃ(ə)n/ (noun [singular]) someone or
by announcing it on television, on the Internet, in something that gives you new ideas and the enthusiasm
newspapers, etc: Kamprad advertises in local newspapers to to create something with them: In a tribute to Anita
increase demand and starts a simple mail order service. Roddick, Prime Minister Gordon Brown called her an
angry /ˈæŋɡri/ (adjective) very annoyed: Was the organizer ‘inspiration’ to businesswomen.
angry that we weren’t there? location /ləʊˈkeɪʃ(ə)n/ (noun [countable]) the place or
branch /brɑːntʃ/ (noun [countable]) a shop or office position where someone or something is, or where
representing a large company or organization in a something happens: Starbucks reached a total of 17,400
particular area: The first branch of The Body Shop was basic locations worldwide in 2012.
and offered only 15 product lines. pioneer /ˌpaɪəˈnɪə(r)/ (noun [countable]) one of the first
campaign /kæmˈpeɪn/ (noun [countable]) a series of people to do something important that is later continued
actions intended to produce political or social change: and developed by other people: Roddick was a pioneer in
Dame Anita immediately started a campaign to highlight the ‘green’ business.
problems of Hepatitis C. pioneer /ˌpaɪəˈnɪə(r)/ (verb [transitive]) to be a pioneer
campaign /kæmˈpeɪn/ (verb [intransitive]) to try to doing something for the first time: The company, which
achieve political or social change by persuading other pioneered flat-pack design furniture at affordable prices, is
people or the government to do something: Throughout now the world’s largest furniture manufacturer.
her career, Roddick continued to campaign against remarry /riːˈmæri/ (verb [intransitive/transitive]) to get
environmental and social wrongs around the world. married again: After her parents divorced, her mother
catalogue /ˈkætəlɒɡ/ (noun [countable]) a book containing remarried.
pictures and information about things you can buy: retailer /ˈriːˌteɪlə(r)/ (noun [countable]) a person or
The company produced its first catalogue in 1951. company that sells goods directly to the public for their
celebrate /ˈseləˌbreɪt/ (verb [intransitive/transitive]) to do own use: IKEA is an international home products retailer
something enjoyable in order to show that an occasion or that sells furniture, accessories, bathrooms and kitchens at
event is special: Starbucks celebrated its 40th anniversary retail stores around the world.
in 2011.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 6


supply /səˈplaɪ/ (verb [transitive]) to provide someone or pillow /ˈpɪləʊ/ (noun [countable]) a soft object on which
something with something that they need or want: Does you rest your head in bed: There aren’t enough pillows on
your company supply other companies with goods or services? the bed in my room.
sustainable /səˈsteɪnəb(ə)l/ (adjective) using methods that reservation /ˌrezə(r)ˈveɪʃ(ə)n/ (noun [countable])
do not harm the environment: She inspired millions to the an arrangement by which something such as a room in
cause by bringing sustainable products to a mass market. a hotel or a seat in a theatre is kept for you to use later:
takeover /ˈteɪkˌəʊvə(r)/ (noun [countable/uncountable]) Hello. My name is Schmidt. I have a reservation.
a situation in which one company takes control of wake-up call /ˈweɪk ʌp ˌkɔːl/ (noun [countable])
another company by buying a majority of its shares: a telephone call that you receive to wake you up,
The takeover caused some controversy. especially in a hotel: Do you need a wake-up call tomorrow?
tax /tæks/ (noun [countable/uncountable]) an amount of
money that you have to pay to the government that it
uses to provide public services and pay for government
Scenario B: Put your heads
institutions: When did Starbucks offer to pay more together
corporation tax? agenda /əˈdʒendə/ (noun [countable]) a list of things that
trademark /ˈtreɪdˌmɑː(r)k/ (noun [countable]) a name people will discuss at a meeting: Can we keep to the agenda,
or design belonging to a particular company, used on its please?
products: Inter IKEA Systems B.V., based in the Netherlands, aim /eɪm/ (noun [countable]) the thing that you hope to
owns the IKEA concept and trademark, and there is a achieve by doing something: Make the aim of the meeting
franchising agreement with every IKEA store in the world. clear at the beginning.
trek /trek/ (noun [countable]) a long and difficult journey chance /tʃɑːns/ (noun [countable]) an opportunity for you
on foot that some people go on as a holiday: He was away to do something, especially something that you want to
on a trek in South America. do: Make sure that everyone has a chance to speak.
clear /klɪə(r)/ (adjective) not confused: Is everybody clear
Unit 8 – Survival skills: Hotels on this?
air conditioning /ˈeə(r) kənˌdɪʃ(ə)nɪŋ/ (noun decision /dɪˈsɪʒ(ə)n/ (noun [countable]) a choice that you
[uncountable]) a system that makes the air inside a make after thinking carefully: Well, I can’t make a decision
building, room or vehicle colder: The air conditioning in on that. I need to talk to my supervisor.
my room is broken. deliver /dɪˈlɪvə(r)/ (verb [transitive]) to take something,
book /bʊk/ (verb [intransitive/transitive]) to buy tickets, especially goods or letters, to a place: Your email said you
or to arrange to have or use something at a particular would deliver it on Monday.
time in the future: I think my company booked and paid for discount /ˈdɪsˌkaʊnt/ (noun [countable]) a reduction in the
the room. price of something: I think it’s a good idea to offer them to
busy /ˈbɪzi/ (adjective) having a lot of customers: We’re him with the discount.
very busy this evening. We have a table at 8.15 pm. Is that focus /ˈfəʊkəs/ (verb [intransitive/transitive])
all right? to concentrate on something and pay particular attention
cereal /ˈsɪəriəl/ (noun [countable/uncountable] a food to it: Let’s focus on what we need to achieve.
made from grain, for example wheat, oats or corn, mainly limit /ˈlɪmɪt/ (noun [countable]) the greatest amount or
eaten with milk for breakfast: Have you got any cereal? level of something that is possible: Set a time limit so
close /kləʊz/ (verb [intransitive/transitive) if you close people don’t speak for too long.
something, or if it closes, it moves to cover an open area: order /ˈɔː(r)də(r)/ (noun [countable]) a request for a
The window doesn’t close properly. product to be made for you or delivered to you: I think he
confirm /kənˈfɜː(r)m/ (verb [transitive]) to prove that took the order before he left the company and forgot to put it
something is true: Erm, I’ll just confirm that. No, the system into the system.
doesn’t say that the room has been paid for. record /rɪˈkɔː(r)d/ (verb [transitive]) to make a record
delegation /ˌdeləˈɡeɪʃ(ə)n/ (noun [countable]) a group of something that has happened, usually by writing it
of people who represent a country, government or somewhere: He didn’t record the order in the system.
organization: Which delegation are you with? solution /səˈluːʃ(ə)n/ (noun [countable]) a way to solve
dirty /ˈdɜː(r)ti/ (adjective) not clean: One of the towels in my a problem or to deal with a bad situation: So that’s the
room is dirty. problem. Now, let’s discuss possible solutions.
lift /lɪft/ (noun [countable]) a machine that carries people stock /stɒk/ (noun [uncountable] the goods that are
up or down between different levels of a tall building: available to buy in a shop: We have some smaller machines
The lifts are just behind you. in stock. We could offer him those with a 10% discount.
muesli /ˈmjuːzli/ (noun [uncountable]) a food consisting
of nuts, grains, seeds and dried fruit, usually eaten with
milk for breakfast: We’ve got muesli, corn flakes or Rice

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 7


Unit 9 – What happened? launch /lɔːntʃ/ (verb [transitive]) to start a major activity
such as a public investigation, or a new career or project:
accidentally /ˌæksɪˈdent(ə)li/ (adverb) by chance, as the Fry presented the bookmark idea to management and within
result of an accident: In 1968, Dr Spencer Silver from the 5 years, 3M launched Post-it notes.
company 3M accidentally made a glue that was not very posh /pɒʃ/ (adjective) something that is posh looks
sticky. expensive and attractive: I didn’t have lunch in a posh
army /ˈɑː(r)mi/ (noun [countable]) a large organization restaurant. I ate a sandwich at home.
of soldiers who are trained to fight wars on land: Well, practical /ˈpræktɪk(ə)l/ (adjective) intended to be useful
my dad was in the army – so when I was a kid, we lived in or suitable, not just fashionable or attractive: Spills,
different places all over the world. explosions, odd chemical reactions and plain old forgetfulness
boarding school /ˈbɔː(r)dɪŋ ˌskuːl/ (noun [countable]) produced some of today’s most practical products.
a school in which most or all of the students live during qualification /ˌkwɒlɪfɪˈkeɪʃ(ə)n/ (noun [countable])
the part of the year that they go to lessons: I went to something such as a degree or a diploma that you get
boarding school, so I didn’t see my family much. when you successfully finish a course of study: I got a good
bulletin board /ˈbʊlətɪn ˌbɔː(r)d/ (noun [countable]) qualification at college.
a board that has announcements and other information several /ˈsev(ə)rəl/ (determiner) a number of people or
on it: They advertised the post internally on the company things that is more than two or three, but not many:
bulletin board. We lived in different places and I went to several schools.
create /kriˈeɪt/ (verb [transitive]) to make something
sticky /ˈstɪki/ (adjective) a sticky substance sticks to other
new or original that did not exist before: The doctor and things: He saw that hooks on the seeds caught in loops in fur,
his team created a mixture of water, salt, sugar, lemon juice, hair or clothes, making them ‘sticky’.
potassium and phosphate.
succeed /səkˈsiːd/ (verb [intransitive]) to achieve
curious /ˈkjʊəriəs/ (adjective) someone who is curious
something that you planned to do or attempted to do:
wants to find out about something: This made him curious They finally succeeded after 40 different trials.
about the heat, so he then got a bag of corn and watched it
tidy /ˈtaɪdi/ (verb [intransitive/transitive]) to make a place
change into popcorn next to the magnetron.
look better by putting things in the correct place: I didn’t
degree /dɪˈɡriː/ (noun [countable]) a course of study
make a million-dollar deal; I tidied the house.
at a university, or the qualification that you get after
tired /ˈtaɪə(r)d/ (adjective) needing to rest or sleep: In the
completing the course: I did a degree in engineering.
early 1960s, University of Florida Gators football coach Ray
develop /dɪˈveləp/ (verb [transitive]) to successfully create
Graves saw how his players got tired in the tropical heat.
and use a new product or method: In 1953, three scientists
tropical /ˈtrɒpɪk(ə)l/ (adjective) used about weather that
at San Diego’s Rocket Chemical Company tried to develop a
is very hot, especially when the air also feels slightly
chemical for preventing damage to rockets.
wet: Energy consumption increased because people used air
discovery /dɪˈskʌv(ə)ri/ (noun [countable]) something
conditioning in the tropical heat.
that is found, or something new that is learned: Ten years
university /ˌjuːnɪˈvɜː(r)səti/ (noun [countable/uncountable])
after making his discovery, he obtained a Swiss patent for
an educational institution where students study for
his idea, although it took Velcro over ten years to become a
degrees and where academic research is done: I had a good
popular product.
time at university and worked hard.
engineer /ˌendʒɪˈnɪə(r)/ (noun [countable]) someone who
designs or builds things such as roads, railways, bridges
or machines: He did a degree in engineering, but he didn’t Unit 10 – Travelling light
become an engineer. adapter /əˈdæptə(r)/ (noun [countable]) an object that
examine /ɪɡˈzæmɪn/ (verb [transitive]) to look at allows you to connect two pieces of equipment of
something carefully in order to find out about it or see different types or sizes: I need an adapter for the plug on my
what it is like: De Mestral examined some of the seeds under laptop charger.
a microscope. alternate /ˈɔːltə(r)neɪt/ (verb [intransitive/transitive])
household /ˈhaʊsˌhəʊld/ (adjective) being very well known: to choose one thing or situation and then another, and
More than 15 years later, Rocket company executive John S. keep repeating that pattern: Lay the clothes in alternating
Barry made the product a household name – WD-40. directions to make a pile with uniform thickness.
hunting /ˈhʌntɪŋ/ (noun [uncountable]) the activity of appearance /əˈpɪərəns/ (noun [countable/uncountable])
chasing and killing wild animals: In 1941, after a hunting the way that someone or something looks: Please describe
trip, a Swiss engineer, George de Mestral, noticed that he and your appearance so they can recognize you at the airport.
his dog were both covered in seeds from plants. automated /ˈɔːtəˌmeɪtɪd/ (adjective) using machines or
invention /ɪnˈvenʃ(ə)n/ (noun [countable]) a machine, tool done by machines, instead of people: I usually use the
or system that someone has made, designed or thought of automated check in at the airport.
for the first time: Happy accidents make good inventions. blouse /blaʊz/ (noun [countable]) a shirt for women:
inventor /ɪnˈventə(r)/ (noun [countable]) someone who Do you like this blouse? I got it in the sales.
has invented something or whose job is to invent things: bundle /ˈbʌnd(ə)l/ (noun [countable]) a group of things
In 1945, engineer and inventor Percy Spencer stood in front that have been tied together, especially so that you can
of a magnetron, an electrical part of a radar system. carry them easily: Tie the bundle up to stop it falling apart.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 8


charger /ˈtʃɑː(r)dʒə(r)/ (noun [countable]) a piece of sweater /ˈswetə(r)/ (noun [countable]) a warm piece of
equipment used for providing a battery with electricity: clothing that covers your upper body and arms: I never
Have you got a charger for this phone? wear a sweater at work. The office is too hot.
core /kɔː(r)/ (noun [countable]) the part inside an object tie /taɪ/ (noun [countable]) a long narrow piece of cloth
that is nearest its centre: Put the ‘core’ on top to form the that a man wears around his neck under the collar of a
centre of the bundle. shirt: On Fridays, no one wears a tie in the office.
crease /kriːs/ (noun [countable]) a line made on cloth or trolley /ˈtrɒli/ (noun [countable]) a large container with
paper when it is folded or crushed: Looking good means wheels that you push and use for carrying things in a
that your clothes have creases where you want them and not supermarket or at an airport: These bags are really heavy
where you don’t. and I can’t find a trolley anywhere.
destination /ˌdestɪˈneɪʃ(ə)n/ (noun [countable]) the place trousers /ˈtraʊzə(r)z/ (noun [plural]) a piece of clothing
where someone or something is going: For the business covering the body from the waist to the feet, divided into
traveller, it’s important to arrive at your destination looking separate parts for each leg and worn by both men and
good. women: I always take two pairs of trousers when I travel on
fill /fɪl/ (verb [transitive]) to make something full: Fill a business.
small bag with soft items like socks and underwear to form uniform /ˈjuːnɪfɔː(r)m/ (noun [countable]) a set of clothes
the ‘core’ for the bundle. that you wear to show that you are part of a particular
fold /fəʊld/ (verb [transitive]) to bend a piece of paper or organization or school: At my company, a blue shirt is part
cloth and press one part of it over another part: If you fold of the uniform.
paper, it leaves a mark. wrap /ræp/ (verb [transitive]) to cover something by
hand luggage /ˈhænd ˌlʌɡɪdʒ/ (noun [uncountable]) small putting something such as paper or cloth round it: If you
bags that passengers are allowed to carry with them on a wrap paper around a cylinder, you can straighten it out again.
plane or bus: For carry-on travel there is a limit on the size of
hand luggage. Unit 11 – Weather watch
image /ˈɪmɪdʒ/ (noun [countable/uncountable]) the
agriculture /ˈæɡrɪˌkʌltʃə(r)/ (noun [uncountable]) the
opinion of yourself, your company or your community work, business or study of farming: Agriculture, energy
that you deliberately try to create in the minds of other and leisure are just three examples of industries that depend
people: Your image is important, and you need to arrive at a on the weather.
meeting feeling comfortable and well dressed.
assess /əˈses/ (verb [transitive]) to carefully consider
jacket /ˈdʒækɪt/ (noun [countable]) a short coat that
a situation, person or problem in order to make a
covers the upper part of the body and is made in many judgment: This makes it more difficult to assess the risks.
styles for different occasions and different kinds of
changeable /ˈtʃeɪndʒəb(ə)l/ (adjective) tending to change
weather: Great jacket! Where did you get it?
suddenly and often: The climate is very changeable and
packing /ˈpækɪŋ/ (noun [uncountable]) the activity of
weather information isn’t very reliable.
putting your possessions into bags, cases or boxes so that
comfortable /ˈkʌmftəb(ə)l/ (adjective) a comfortable room
you can take or send them somewhere: In her recently
or building is pleasant to spend time in, for example
published book, Packing for Business Travel, she gives advice
because it has nice furniture or is not too hot or too cold:
to business people on how to pack efficiently.
It was big – there were more than 200 rooms – but it was very
scarf /skɑː(r)f/ (noun [countable]) a piece of cloth that you
wear round your neck or head to keep warm or to make
compensation /ˌkɒmpənˈseɪʃ(ə)n/ (noun [uncountable])
yourself look nice: Do you want to take your scarf? It’s cold
money that someone receives because something bad has
out there.
happened to them: This way, they receive compensation for
skirt /skɜː(r)t/ (noun [countable]) a piece of clothing for a
loss of revenue on days when it is too windy to fly.
woman or girl. It hangs from the waist and is not joined
convenient /kənˈviːniənt/ (adjective) easy to do, or not
between the legs: I don’t really like this skirt, but it’s part of
causing problems or difficulties: Videoconferences are more
the uniform.
convenient than face-to-face meetings.
spare /speə(r)/ (adjective) a spare object is one that you
costly /ˈkɒs(t)li/ (adjective) costing a lot of money:
keep in addition to other similar objects so that it is
TV advertising is more costly than Internet advertising.
available if you need it: All you really need is a pair to wear,
a pair to wash and a spare pair for when you don’t have time disruption /dɪsˈrʌpʃ(ə)n/ (noun [countable/uncountable])
to wash. a situation in which something cannot continue because of
a problem: Severe weather has been revealed as the top cause
stain /steɪn/ (noun [countable]) a mark left accidentally on
of disruption to British businesses over the past 12 months.
clothes or surfaces: There’s a stain on this jacket.
dry /draɪ/ (adjective) dry weather is when there is no rain:
suit /suːt/ (noun [countable]) a set of clothes made from
They say it’s the driest summer on record.
the same cloth, usually a jacket with trousers or a skirt:
I usually wear a dark suit at work. energy /ˈenə(r)dʒi/ (noun [uncountable]) a form of power
such as electricity, heat or light that is used for making
surface /ˈsɜː(r)fɪs/ (noun [countable]) the top layer or
things work: A warm winter affects the energy sector because
outside part of something: Put your largest item on a flat
there is less demand for heating.
surface like the bottom of your bag or a bed.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 9


estimated /ˈestɪmeɪtɪd/ (adjective) what it is thought an underestimate /ˌʌndərˈestɪˌmeɪt/ (verb [transitive]) to

amount or value will be, either by guessing or by using think that someone or something has less power or
available information to calculate it: The market for this ability than they really have: Managers appear to continue
type of insurance is worth an estimated $9 billion a year. to underestimate severe weather as a threat.
exceptional /ɪkˈsepʃ(ə)nəl/ (adjective) much more or wet /wet/ (adjective) if the weather is wet, it is raining:
greater than usual: The UK experienced an exceptional Isn’t it one of the wettest cities in Europe?
period of hot weather in August this year.
freezing /ˈfriːzɪŋ/ (adjective) very cold: It’s colder than cool.
It’s freezing!
Unit 12 – Survival skills:
heatwave /ˈhiːtˌweɪv/ (noun [countable]) a continuous On the road
period of very hot weather, especially when this is anonymous /əˈnɒnɪməs/ (adjective) if someone is
unusual: The heatwave lasted from the 3rd to the 11th. anonymous, no one knows their name: Respect speed
insurance /ɪnˈʃʊərəns/ (noun [uncountable]) limits and traffic laws and don’t think that you are
an arrangement in which you regularly pay an insurance anonymous.
company an amount of money so that they will give you barrier /ˈbæriə(r)/ (noun [countable]) a bar or gate that
money if something you own is damaged, lost or stolen, stops people or vehicles from entering a place: Here’s the
or if you die or are ill or injured: Companies often have number to use at the barrier when you leave.
insurance against negative changes in interest or foreign damage /ˈdæmɪdʒ/ (noun [uncountable]) physical harm
exchange rates. caused to something so that it is broken, spoiled or
journey /ˈdʒɜː(r)ni/ (noun [countable]) an occasion when injured: You pay the first £500 if there is any damage.
you travel from one place to another, especially when driving licence /ˈdraɪvɪŋ ˌlaɪs(ə)ns/ (noun [countable])
there is a long distance between the places: The best thing an official document that you need in order to drive:
about my journey to work is that I get the chance to read the Can I check your driving licence?
newspaper. emergency /ɪˈmɜː(r)dʒ(ə)nsi/ (noun [countable/
lonely /ˈləʊnli/ (adjective) unhappy because you are alone uncountable]) an unexpected situation involving danger
or because you have no friends: Working at home is lonelier in which immediate action is necessary: Keep the car hire
than working in an office. company’s contact details with you in case of emergencies.
measure /ˈmeʒə(r)/ (verb [intransitive/transitive]) to find excess /ɪkˈses/ (noun [singular]) an amount of money that
the exact size, amount, speed, etc of something using a someone has to pay towards the cost of something, when
special tool or special equipment: One advantage to this an insurance company is going to pay the rest of the cost:
type of insurance is that weather is very easy to measure. Do you want excess insurance cover?
payout /ˈpeɪaʊt/ (noun [countable]) a large amount of expect /ɪkˈspekt/ (verb [transitive]) to be waiting for
money paid to someone, for example by an insurance someone or something to arrive: They are expecting you.
company or as a prize in a competition: The companies can If you leave now, they can do it immediately.
receive a payout from the insurance company for days when it fuel /ˈfjuːəl/ (noun [uncountable]) petrol or diesel used in
is not warm enough for customers to sit outside. vehicles: You return the vehicle with the same amount of fuel
precaution /prɪˈkɔːʃ(ə)n/ (noun [countable]) something as at the start of your rental.
done to protect people or things against possible harm or hire /ˈhaɪə(r)/ (verb [transitive]) if you hire something,
trouble: Skiers don’t want to go to a ski resort when there is such as a car, room or piece of equipment, you pay the
no snow. So what precautions can these businesses take? owner so that you can use it, especially for a short time:
productive /prəˈdʌktɪv/ (adjective) achieving good results: What are the advantages and disadvantages of hiring a car?
A 35-hour week is more productive than a 40-hour week. petrol /ˈpetrəl/ (noun [uncountable]) a liquid used as fuel
profit /ˈprɒfɪt/ (noun [countable]) money that you make by for cars and other vehicles: Petrol is generally not included
selling something or from your business, especially the in the booking price.
money that remains after you have paid all your business puncture /ˈpʌŋktʃə(r)/ (noun [countable]) a small hole
costs: Bad weather can make you unhappy, but what about made by accident in a tyre: I changed the wheel, but the
its effects on company profits? puncture needs repairing.
revenue /ˈrevənjuː/ (noun [countable/uncountable]) scratch /skrætʃ/ (noun [countable]) a thin mark on a
income from business activities or taxes: The company lost surface: If you spot any scratches or dents, make sure the
a lot of revenue because of the bad weather. company knows about them.
sightseeing /ˈsaɪtˌsiːɪŋ/ (noun [uncountable]) the activity upgrade /ˈʌpˌɡreɪd/ (noun [countable]) the fact of being
of travelling around a place to see the interesting things given a thing that is better than the one you have paid
in it: In the afternoons we did a bit of sightseeing. for: We don’t actually have the car you requested, so we are
stressful /ˈstresf(ə)l/ (adjective) involving or causing a lot offering you an upgrade.
of pressure or worry: Holidays are more stressful than work.
total /ˈtəʊt(ə)l/ (verb [transitive]) to be a particular total as
a result of all the numbers of things being added together:
Sunshine over England and Wales totalled 210 hours, which
was 19% above the average for the month.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 10


Scenario C: You can’t miss it commuter /kəˈmjuːtə(r)/ (noun [countable]) someone who

travels regularly to and from work: Regular commuters can
carry on /ˌkæri ˈɒn/ (phrasal verb [intransitive]) to suffer from high blood pressure, anxiety or even fatal heart
continue going in the same direction: Then take the next conditions.
left down Filbert Street and carry on until you get to the end complain /kəmˈpleɪn/ (verb [intransitive/transitive]) to say
of the street. that you are not satisfied with something: In Europe, all
corner /ˈkɔː(r)nə(r)/ (noun [countable]) a place where two people do is complain about commuting.
roads or paths meet: Antonio’s is on the corner. crowded /ˈkraʊdɪd/ (adjective) containing a lot of people,
detailed /ˈdiːteɪld/ (adjective) including many small facts especially too many: For 39%, the bus is always very
or aspects: Let’s look at a more detailed map. crowded, but 49% are able to sit most of the time.
directions /dɪˈrekʃ(ə)nz/ (noun [plural]) instructions for cycle /ˈsaɪk(ə)l/ (verb [intransitive]) to use a bicycle:
doing something or for getting to a place: She wrote down Now I cycle to work, except when the weather is really bad.
some directions, but she’s at the station now and she doesn’t delay /dɪˈleɪ/ (verb [transitive]) to make someone or
understand them. something late or slow them down: Another problem is
halfway /ˌhɑːfˈweɪ/ (adverb) at an equal distance from that trains are often delayed or cancelled without warning.
two places or from the two ends of something: The Afexis dine /daɪn/ (verb [intransitive]) to eat dinner: There is even
building is halfway down Ansor Street on the right. a restaurant tram which goes around the city with couples
link /lɪŋk/ (noun [countable]) a connection from one dining on it.
computer document to another by means of hypertext, excuse /ɪkˈskjuːs/ (noun [countable]) a reason that you
especially on the Internet: It doesn’t have a website yet, give to explain why you have done something bad, or why
so I can’t send you a link. you have not done something that you should have done:
miss /mɪs/ (verb [transitive]) to fail to notice or understand There’s always some excuse. Last month it was snow.
something: The Chinese restaurant is about halfway down fine /faɪn/ (noun [countable]) an amount of money that
on the left – you can’t miss it. you have to pay because you have broken the law: For the
opposite /ˈɒpəzɪt/ (preposition) across from or on rail companies, it is cheaper to pay fines than to provide
the other side of someone or something: The Chinese longer trains.
restaurant is opposite a bank. it depends /ˌɪt dɪˈpendz/ (phrase) used when you cannot
review /rɪˈvjuː/ (noun [countable]) an article in which give a definite answer, because different things are
someone gives their opinion of a play, book, art possible in different situations: I usually get to work on
exhibition, etc: Well, it’s a Chinese restaurant now and it’s time, but it depends if there’s a lot of traffic.
got some good reviews. majority /məˈdʒɒrəti/ (noun [singular]) most of the
straight /streɪt/ (adverb) without a bend or curve: people or things in a group: can be followed by a singular
Turn right down Jellico Street and go straight on at the or plural verb: The majority of Europeans live within 30
traffic lights. minutes of their workplace or school.
T-junction /ˈtiː ˌdʒʌŋkʃ(ə)n/ (noun[countable]) a place misery /ˈmɪzəri/ (noun [uncountable]) the state of being
where one road joins another and forms the shape of extremely unhappy or uncomfortable: And here we are –
the letter T: You go down Filbert Street until you get to the more like animals than people. Absolute misery.
T-junction. overcrowding /ˌəʊvə(r)ˈkraʊdɪŋ/ (noun [uncountable])
turn /tɜː(r)n/ (verb [intransitive]) to change the direction unpleasant conditions caused by too many people or
in which you are moving or travelling: Turn right down things being in the same place: Most of the companies
Hardwick Avenue and then take the first turning on the right. prefer to pay a small fine for overcrowding.
passenger /ˈpæsɪndʒə(r)/ (noun [countable]) someone
Unit 13 – Getting there who travels in a motor vehicle, aircraft, train or ship but
alternative /ɔːlˈtɜː(r)nətɪv/ (noun [countable]) something is not the driver or one of the people who works on it:
that you can choose instead of something else: The Millions of rail passengers have health problems because they
alternative to driving is a 15-minute walk to the station. travel on overcrowded trains.
blood pressure /ˈblʌd ˌpreʃə(r)/ (noun [uncountable]) prefer /prɪˈfɜː(r)/ (verb [transitive]) to like or want
the pressure at which blood flows from your heart around someone or something more than someone or something
your body: A recent study by the Rail Passengers Council else: In Rome commuters are stressed and not very friendly.
measured the heart rate and blood pressure of commuters on So I prefer my bike.
crowded trains. punctual /ˈpʌŋktʃuəl/ (adjective) arriving or happening
commute /kəˈmjuːt/ (noun [countable]) the journey to and at the time agreed on: I get out of the car and walk to
from work every day: More than 1.3 million Londoners face the station just in time because the 6.45 is normally very
a commute of more than one hour a day. punctual.
commute /kəˈmjuːt/ (verb [intransitive]) to travel season ticket /ˈsiːz(ə)n ˌtɪkɪt/ (noun [countable]) a ticket
regularly to and from work: The Japanese spend more time that you use several times within a particular period
commuting than Europeans and, especially, North Americans. of time that costs less than paying for separate tickets:
On top of all this, their season tickets are not cheap.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 11


service /ˈsɜː(r)vɪs/ (noun [uncountable]) help and advice experiment /ɪkˈsperɪˌment/ (verb [intransitive]) to try
given to customers in a shop, hotel or business: They pay new ideas, methods or activities in order to find out what
high prices for a poor service and this makes commuters very results they will have: Our company is experimenting with
angry. 3D printers to produce engine parts.
sweaty /ˈsweti/ (adjective) covered in sweat, or smelling of figure /ˈfɪɡə(r)/ (noun [countable]) an official number that
sweat: I don’t go fast because I want to avoid getting hot and has been counted or calculated: The Office of National
sweaty. Statistics publishes figures on health, wealth and life
tension /ˈtenʃ(ə)n/ (noun [uncountable]) the feeling satisfaction in their report ‘Social Trends’.
of being so nervous or worried that you cannot relax: free time /ˌfriː ˈtaɪm/ (noun [uncountable]) time when you
The combination of uncomfortable trains and unreliable do not have to work or study and when you can do what
services can cause a level of tension which is dangerous. you like: I often spend my free time relaxing at home.
the Underground /ðəˈʌndə(r)ˌɡraʊnd/ (noun) a system of hot /hɒt/ (adjective) a hot issue is important and causes
public transport consisting of trains that travel in tunnels arguments because people strongly disagree: These days
below a city: The worst thing about the Underground is everyone is talking about 3D printers. It’s one of the hottest
the dirt. topics in business and one which is changing ideas about
traffic /ˈtræfɪk/ (noun [uncountable]) the vehicles that are industrial production in the future.
travelling in an area at a particular time: The traffic is a housework /ˈhaʊsˌwɜː(r)k/ (noun [uncountable]) the work
problem, but 45 minutes in my car is a lot more relaxing. that you do to keep your house clean and tidy: At 8 am
tram /træm/ (noun [countable]) a long narrow vehicle some people are already working or doing the housework.
that travels along metal tracks in the middle of a street hurry /ˈhʌri/ (noun [singular]) to be in a hurry is to do
and is used as public transport in some places: The tram something or go somewhere quickly because you do not
always arrives on time, and ten minutes later I arrive at my have much time: Excuse me, we’re waiting for the bill. We’re
destination and walk into my office. in a bit of a hurry.
unreliable /ˌʌnrɪˈlaɪəb(ə)l/ (adjective) things such as impact /ˈɪmpækt/ (noun [countable]) an effect, or an
equipment or methods that are unreliable will not work influence: There’s a lot of excitement about the impact of this
without problems: I never take the train to work. It’s too new production process.
unreliable. laser /ˈleɪzə(r)/ (noun [countable]) a piece of equipment
that produces a powerful narrow line of light. It is used
Unit 14 – Trends for cutting hard substances, directing the paths of
missiles and in medical operations: They use lasers to melt
complex /ˈkɒmpleks/ (adjective) something that is
the plastic or metal and slowly build up objects layer by layer.
complex has a lot of details or small parts that make it
occupy /ˈɒkjʊpaɪ/ (verb [transitive]) to keep someone busy
difficult to understand or deal with: The other application is
the production of parts with complex shapes. at an activity: These activities occupy over half the day.
online /ˈɒnlaɪn/ (adjective) connected to or available
complicated /ˈkɒmplɪˌkeɪtɪd/ (adjective) difficult to do,
deal with or understand, especially because of involving a through a computer or a computer network, especially
lot of different processes or aspects: Researchers at GE are the Internet: The majority of people are eating or doing the
using 3D printers to build complicated jet engine parts. housework or things like watching TV, or are online.
pattern /ˈpætə(r)n/ (noun [countable]) a series of actions
component /kəmˈpəʊnənt/ (noun [countable]) one of
the different parts that a machine or piece of equipment or events that together show how things normally
consists of: When they use 3D printers to create a prototype happen or are done: One of the most consistent patterns of
engine component, Ford can reduce production time by at business is the failure of leading companies to stay at the top
least one month. of their industries when technologies or markets change.
poor /pɔː(r)/ (adjective) having little money and few
consumption /kənˈsʌmpʃ(ə)n/ (noun [uncountable])
the use of something such as fuel or energy or the possessions: The population is getting poorer on average
amount that people use: The number of people who live on because of the recession and unemployment.
their own is rising and domestic energy consumption is going population /ˌpɒpjʊˈleɪʃ(ə)n/ (noun [singular]) all the
up as a result. people who live in a particular area: They show the
disruptive /dɪsˈrʌptɪv/ (adjective) causing difficulties
percentage of the population doing one of six activities at
that interrupt something or prevent it from continuing: different times.
A disruptive technology is a new idea that completely changes precise /prɪˈsaɪs/ (adjective) exact and accurate: They are
how a production process and business works. getting results which are more precise than with traditional
efficient /ɪˈfɪʃ(ə)nt/ (adjective) something that is efficient
works well and produces good results by using the prototype /ˈprəʊtətaɪp/ (noun [countable]) the first form
available time, money, supplies, etc in the most effective of something new, made before it is produced in large
way: The process is more efficient and the company can save a quantities: Ford engineers are experimenting with 3D
lot of money in the future. printers to produce prototypes of car parts in less time than
the conventional method.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 12


recruit /rɪˈkruːt/ (verb [intransitive/transitive]) to get doubt /daʊt/ (noun [countable/uncountable]) a feeling of
someone to work in a company or join an organization: not being certain about something: Why is phoning in sick
What time of the year do you recruit? such a problem? You feel a bit ill and the doubts start.
rubbish /ˈrʌbɪʃ/ (noun [uncountable]) things that you expenses /ɪkˈspensɪz/ (noun [plural]) money that you
throw away because they are no longer useful, such as old spend as part of your job that your employer later gives
food, paper or plastic used for wrapping things and empty back to you: My company pays my travel expenses.
containers: Households are recycling more of their rubbish, flu /fluː/ (noun [uncountable]) a very common infectious
but people still find it hard to live ecologically. disease that lasts a short time and makes you feel hot or
spit out /spɪt ˈaʊt/ (phrasal verb [transitive]) to force cold, weak and tired: In fact, I think I’ve got flu. I’m going to
something out from your mouth: 3D printers spit out bits stay at home.
of metal or plastic in much the same way an inkjet printer gossip /ˈɡɒsɪp/ (noun [uncountable]) conversation about
spits out ink. unimportant subjects, especially people’s private lives:
statistics /stəˈtɪstɪks/ (noun [plural]) a group of numbers My secretary tells me all the office gossip.
that represent facts or that describe a situation: The headache /ˈhedeɪk/ (noun [countable]) a pain in your
statistics look at a snapshot of each hour of a 24-hour day. head: I’m going to go home if that’s okay. I’ve got a terrible
stroke /strəʊk/ (noun [countable]) a medical condition in headache.
which blood is suddenly blocked and cannot reach the illness /ˈɪlnəs/ (noun [uncountable]) the state of feeling
brain, or in which a blood vessel in the brain breaks, often ill or of having a disease: According to a recent survey,
causing a loss of the ability to speak or to move particular British employees had an average of 6.5 days off work for
muscles: Fewer people are dying from heart disease and illness last year.
strokes. migraine /ˈmaɪɡreɪn/ (noun [countable]) a very bad
vacancy /ˈveɪkənsi/ (noun [countable]) a job that is headache that often makes you unable to bear strong
available for someone to do: We usually have vacancies light: A lot of employees phone in sick with migraines.
in July. morale /məˈrɑːl/ (noun [uncountable]) the amount of
vitamin /ˈvɪtəmɪn/ (noun [countable]) natural substances enthusiasm that a person or group of people feel about
found in food that are necessary to keep your body their situation at a particular time: Low morale is another
healthy: I’m taking these new vitamin pills. They help a lot. common cause of absenteeism.
policy /ˈpɒləsi/ (noun [countable/uncountable]) a set of
Unit 15 – Work and health plans or actions agreed on by a government, political
absence /ˈæbs(ə)ns/ (noun [countable/uncountable])
party, business or other group: Company policy on absence
a period of time when someone is not where they should is important.
be or where they usually are: The average cost of this public sector /ˌpʌblɪk ˈsektə(r)/ (noun [singular])
absence per employee is £760. the industries and services, for example schools and
absenteeism /ˌæbs(ə)nˈtiːˌɪz(ə)m/ (noun [uncountable])
hospitals, that are supported by tax money and controlled
the habit of not being at school or work when you should by the government of a country: Public sector employees
be, usually without a good reason: There is a big difference phone in sick more than private sector employees.
in absenteeism from employer to employer. responsibility /rɪˌspɒnsəˈbɪləti/ (noun [uncountable])
ankle /ˈæŋk(ə)l/ (noun [countable]) the part at the bottom
the state or job of being in charge of someone or
of your leg where your foot joins your leg: Karl isn’t at something and of making sure that what they do or what
work because he fell off his bike and broke his ankle yesterday. happens to them is right or satisfactory: I never realized
how wonderful having a mother was until I started to take
appointment /əˈpɔɪntmənt/ (noun [countable])
responsibility for myself.
an arrangement to see someone at a particular time,
retire /rɪˈtaɪə(r)/ (verb [intransitive]) to stop working,
especially for a business meeting or to get a professional
service: I’m going to phone for an appointment straight after especially when you reach the age when you are officially
this call. too old to work: I’m going to retire when I’m 60.
sensible /ˈsensəb(ə)l/ (adjective) reasonable and practical:
backache /ˈbækeɪk/ (noun [uncountable]) pain in your
back: I can’t come in to work today, I’ve got backache. If you are really sick, it’s sensible to stay at home.
stomach upset /ˈstʌmək ˌʌpset/ (noun [countable])
blues /bluːz/ (noun [plural]) a feeling of sadness and
loss: Monday morning blues is one of the main causes of an illness that affects your stomach, usually caused by
absenteeism. something that you have eaten or drunk: I’m going to stay
at home today. I’ve got a stomach upset.
cold /kəʊld/ (noun [countable]) a minor illness that blocks
stress /stres/ (noun [uncountable]) a worried or nervous
your nose and makes you cough: I’m not feeling very well,
but it’s not too serious. I think it’s just a cold. feeling that stops you relaxing, caused, for example,
by pressure at work or financial or personal problems:
commitment /kəˈmɪtmənt/ (noun [uncountable])
Managers think that a lot of absences are caused by stress.
enthusiasm for something and a determination to work
strike /straɪk/ (noun [countable]) a period of time during
hard at it: If you go in, does it show commitment to your
work, or are you irresponsible for infecting your workmates? which people refuse to work, as a protest about pay or
conditions of work: I’m going to be late for work, the train
dentist /ˈdentɪst/ (noun [countable]) someone whose job
drivers are on strike.
is to examine and treat people’s teeth: I’ve got toothache.
I’m going to ring the dentist for an appointment.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 13


toothache /ˈtuːθeɪk/ (noun [uncountable]) a pain in one regulation /ˌreɡjʊˈleɪʃ(ə)n/ (noun [countable]) an official
or more of your teeth: Does it matter if I come in a bit late rule that controls the way that things are done: I’m just
today? I’ve got toothache. doing my job. We have to follow the regulations.
union /ˈjuːnjən/ (noun [countable]) an organization that reservation /ˌrezə(r)ˈveɪʃ(ə)n/ (noun [countable])
represents the workers in a particular industry and tries an arrangement by which something such as a room in
to improve pay, conditions, etc: Trade union members a hotel or a seat in a theatre is kept for you to use later:
report in sick more often than non-union workers. I have a reservation. Here’s my ticket.
workforce /ˈwɜː(r)kˌfɔː(r)s/ (noun [singular]) the total
number of people who work in a particular company,
industry or area: For the whole workforce, this represents
Scenario D: On top of things
access /ˈækses/ (verb [transitive]) to get information,
a total of £17 billion for British business.
especially from a computer: With today’s technology,
workers can access the company’s computer systems when
Unit 16 – Survival skills: they are working from a laptop or their home computer.
Up in the air accurate /ˈækjʊrət/ (adjective) correct or true in every
detail: We need your financial reports to be accurate.
aisle /aɪl/ (noun [countable]) a passage between rows
concentrate /ˈkɒns(ə)nˌtreɪt/ (verb [intransitive]) to give
of seats, for example in a church, theatre or plane, or
all your attention to the thing you are doing: It’s hard to
between the shelves of a supermarket: Is it possible to
concentrate on my own work.
change to an aisle seat?
control /kənˈtrəʊl/ (verb [transitive]) to make people
alternative /ɔːlˈtɜː(r)nətɪv/ (adjective) different from
behave in the way that you want them to behave:
something else and able to be used instead of it:
Be careful: flexitime can be difficult to control.
Please approach the airline information desk for details of
alternative flight arrangements. distraction /dɪˈstrækʃ(ə)n/ (noun [countable/
uncountable]) something that gets your attention and
announcement /əˈnaʊnsmənt/ (noun [countable]) a public
prevents you from concentrating on something else: It’s
or official statement that gives people information
important that staff working from home have a workspace to
about something: Excuse me, I didn’t understand the
use where they have no distractions from friends and family.
announcement about flight BA123.
impressed /ɪmˈprest/ (adjective) admiring someone or
bump /bʌmp/ (verb [transitive]) to tell someone who
something very much, especially because of an unusually
has bought a ticket for a plane seat that they cannot
good achievement, quality or skill: I’m very impressed with
fly because the airline has sold too many tickets: What?
your work.
Do you mean you’re bumping me?
incorrect /ˌɪnkəˈrekt/ (adjective) wrong, or not accurate or
cancel /ˈkæns(ə)l/ (verb [intransitive/transitive]) to say
true: A lot of the information was incorrect, and some very
that something that has been arranged will not now
important details were missing.
happen: I’m afraid your flight has been cancelled, sir.
interruption /ˌɪntəˈrʌpʃən/ (noun [countable/
cancellation /ˌkænsəˈleɪʃ(ə)n/ (noun [countable/
uncountable]) something that someone says or does
uncountable]) a decision to stop something that has
that stops someone else when they are speaking or
been arranged from taking place: British Airways regret to
concentrating on something: Some workers find it easier
announce the cancellation of flight BA146.
to do their job when they are alone – free from interruptions
check-in /ˈtʃekɪn/ (noun [singular]) the place you go to
from colleagues.
when you arrive at an airport or hotel: At check-in they
properly /ˈprɒpə(r)li/ (adverb) in a manner that is suitable
said it was okay as hand luggage.
for the purpose or situation: I just don’t have enough time
engaged /ɪnˈɡeɪdʒd/ (adjective) if a telephone line is
to do all my work properly.
engaged, it is already being used when you call: We regret
standard /ˈstændə(r)d/ (noun [countable/uncountable])
to say that at this moment all our lines are engaged.
a level of quality or achievement, especially one that
failure /ˈfeɪljə(r)/ (noun [countable/uncountable]) a lack
people generally consider normal or acceptable: This work
of success in doing something: A complete failure of the isn’t the usual standard.
baggage system has collapsed Heathrow’s new £4.3 billion
suit /suːt/ (verb [transitive]) to be convenient or suitable
terminal on its first day of operation.
for someone: They can work in a way that suits them –
fault /fɔːlt/ (noun [countable/uncountable]) the fact of
for example, they can listen to music while they work.
being responsible for a bad or unpleasant situation:
to be honest /tə ˌbi ˈɒnɪst/ (phrase) used when telling
A: I’m very sorry, sir. B: Oh, it’s not your fault.
someone what you really think, especially when it may be
penalty /ˈpen(ə)lti/ (noun [countable]) a punishment for
something that they do not want to hear: You don’t usually
breaking a rule or law: There’s a penalty of €25 or you’ll have make mistakes like this. To be honest, we’re a bit worried.
to go back and check it in.
value /ˈvæljuː/ (verb [transitive]) to consider someone
reclaim /rɪˈkleɪm/ (verb [transitive]) to ask for an amount
or something to be important: We really value you as a
of money that you have paid to be given back to you: member of the team, Alan.
Please keep a receipt for all your expenses so you can reclaim
them later.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 14


Unit 17 – Success and change nuisance /ˈnjuːs(ə)ns/ (noun [countable]) something that
is annoying and is a continuing problem: I’ve missed my
accept /əkˈsept/ (verb [transitive]) to allow someone to train. It’s a real nuisance.
join an organization: Do you remember that course I applied restriction /rɪˈstrɪkʃ(ə)n/ (noun [countable]) a rule,
for? They’ve accepted me. action or situation that limits or controls someone or
adopt /əˈdɒpt/ (verb [transitive]) to decide to start using a something: With business travellers now taking their tablets
particular idea, plan or method: As companies have adopted on the plane, problems with hand luggage restrictions have
cloud storage, users have access to all of their important disappeared.
documents and files. revenue /ˈrevənjuː/ (noun [countable/uncountable])
ages /ˈeɪdʒɪz/ (noun [plural]) a long time: I haven’t seen income from business activities or taxes: The company’s
such a good film for ages. revenue has increased by over 50 million.
asset /ˈæset/ (noun [countable]) something such as money stream /striːm/ (verb [intransitive/transitive) to play video
or property that a person or company owns: The company’s or sound on a computer or mobile device by getting it as
assets have gone up by around 13 million. a continuous stream rather than having to download it:
bandwidth /ˈbændˌwɪdθ/ (noun [countable/uncountable]) I prefer to take my laptop when I travel on business because
the amount of information that can be sent each second I can use it to stream videos.
over a network connection: The increase in the use of tablets survey /ˈsɜː(r)veɪ/ (noun [countable]) a set of questions
has created a need for better Wi-Fi with more bandwidth. that you ask a large number of people or organizations:
board /bɔː(r)d/ (verb [intransitive/transitive]) to get onto They asked the same question in this year’s survey and found
a ship, aircraft, train or bus: You can easily put a tablet in that many people had changed their minds.
your carry-on bag, or even hold it in your hand while boarding survey /sə(r)ˈveɪ/ (verb [transitive]) to ask a large number
a plane. of people questions to find out their opinions: When
cloud computing /ˈklaʊdˌkəmpjuːtɪŋ/ (noun the company surveyed travellers last year, 75% said they
[uncountable]) the use of computer programs that are on preferred their laptops for streaming videos.
the Internet rather than on your own computer: From a taxation /tækˈseɪʃ(ə)n/ (noun [uncountable]) the system
company’s point of view, cloud computing has made data more that a government uses for collecting money from people
secure. in the form of taxes: The level of taxation has stayed about
confidential /ˌkɒnfɪˈdenʃ(ə)l/ (adjective) confidential the same between this year and last year.
documents or information must be kept secret: Thanks traveller /ˈtræv(ə)lə(r)/ (noun [countable]) someone who is
to cloud computing, employees can’t lose laptops with travelling or who often travels: Travellers are leaving their
confidential data stored on them. laptops at home and using tablets instead.
data /ˈdeɪtə/ (noun [uncountable]) facts or information Wi-Fi /ˈwaɪ faɪ/ (noun [uncountable]) a set of standards for
used for making calculations or decisions: The data from wireless local area networks: This means that a good Wi-Fi
iBahn shows that more and more travellers are using tablets. connection has become essential, but that is not usually a
decrease /diːˈkriːs/ (verb [intransitive]) to become less: problem.
Both current and non-current liabilities have decreased.
device /dɪˈvaɪs/ (noun [countable]) a machine or piece of
equipment that does a particular thing: They no longer
Unit 18 – It won’t work
need disk drives or memory sticks to move data between approve /əˈpruːv/ (verb [transitive]) to give official
devices. agreement or permission to something: They make sure
that the product you have bought is ‘locked down’ – in other
fifty-fifty /ˈfɪfti ˌfɪfti/ (adjective) equal, or into two equal
words, it will only accept the software that they approve.
parts: In this year’s survey, it seems that many people have
changed their minds, with a 50-50 split between laptops and artificial /ˌɑː(r)tɪˈfɪʃ(ə)l/ (adjective) made by people
tablets. and used instead of something natural: They will design
improved artificial arms and legs that users will control
gross /ɡrəʊs/ (adjective) a gross amount of money is the
directly from the brain.
total amount before taxes or costs have been taken out:
The company’s gross profit for this year is 402.5 million. commercial /kəˈmɜː(r)ʃ(ə)l/ (adjective) relating to
business: Private commercial projects will replace the US
increase /ɪnˈkriːs/ (verb [intransitive]) to become larger
space shuttle program.
in amount or number: Financial costs have increased since
last year. configure /kənˈfɪɡə(r)/ (verb [transitive]) to arrange the
parts of something, especially the software of a computer,
laptop /ˈlæpˌtɒp/ (noun [countable]) a small computer that
so that it works in the way you want it to: It is easy to
you can carry with you: I have a laptop, but I prefer to take
configure and you are free to install the programs you want.
my tablet when I travel on business.
convert /kənˈvɜː(r)t/ (verb [intransitive/transitive]) to
liabilities /ˌlaɪəˈbɪlətiz/ (noun [plural]) the amount of
change from one system, use or method to another, or
money that a company owes: The company’s current
to make something do this: Parked electric cars will use
liabilities are minus 136.1 million.
batteries to convert hydrogen into more electricity.
net /net/ (adjective) a net amount of money is the total
amount after taxes or costs have been removed: The
company’s net assets have increased by over 18 million.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 15


cycle /ˈsaɪk(ə)l/ (noun [countable]) a series of events that operating system /ˈɒpəreɪtɪŋ ˌsɪstəm/ (noun [countable])
happen again and again in the same order or at the same the software that tells the parts of a computer how to
times: If the automobile followed the same development work together and what to do: Power will belong to the big
cycle as the computer, a Rolls Royce would today cost $100, companies who control the operating systems.
get a million miles per gallon and explode once a year, killing recycle /riːˈsaɪk(ə)l/ (verb [transitive]) to change waste
everyone inside. materials such as newspapers and bottles so that they can
diagnose /ˈdaɪəɡnəʊz/ (verb [transitive]) to find out what be used again: People will keep a tank of fish in their kitchens
physical or mental problem someone has by examining to recycle their food waste.
them: New gadgets will help doctors diagnose illnesses. reliability /rɪˌlaɪəˈbɪlɪti/ (noun [uncountable]) the quality
economy /ɪˈkɒnəmi/ (noun [countable]) the system of being reliable: We are also gaining reliability but losing
by which a country’s trade, industry and money are our freedom in another way.
organized: The economy won’t provide as many jobs, but reputation /ˌrepjʊˈteɪʃ(ə)n/ (noun [countable/
there will be plenty of work for people. uncountable]) the opinion that people have about how
eliminate /ɪˈlɪmɪneɪt/ (verb [transitive]) to get rid of good or how bad someone or something is: More advanced
something that is not wanted or needed: They can choose apps will force businesses to work hard to maintain their
to eliminate services or start changing them without any reputations.
warning. robot /ˈrəʊbɒt/ (noun [countable]) a machine that can
enquiry /ɪnˈkwaɪəri/ (noun [countable]) a question do work by itself, often work that humans do: Robots
intended to get information about someone or will become as good at lifting sick patients and old people as
something: Most customers prefer to make their enquiries humans.
by phone. security /sɪˈkjʊərəti/ (noun [uncountable]) safety from
feedback /ˈfiːdbæk/ (noun [uncountable]) comments attack, harm or damage: For the customer, speed is
about how well or how badly someone is doing important, but so is security, so where is the balance?
something, which are intended to help them do it better: specialist /ˈspeʃəlɪst/ (noun [countable]) someone whose
If customers see this feedback, they realize they are not alone. training, education or experience makes them an expert
forecast /ˈfɔː(r)kɑːst/ (noun [countable]) a statement in a particular subject: Medical specialists will be able to
about what is likely to happen, based on available predict what you’ll do before you do it.
information and usually relating to the weather, business surf /sɜː(r)f/ (verb [intransitive/transitive]) to look at
or the economy: Here are the top ten forecasts from our most various places one after another on the Internet or on
recent Outlook report. television: I use a tablet to surf the Internet.
freedom /ˈfriːdəm/ (noun [uncountable]) the right to do technique /tekˈniːk/ (noun [countable]) a method of doing
what you want, make your own decisions and express something using a special skill that you have developed:
your own opinions: Both users and developers need to Researchers are developing techniques for using vibrations
demand more freedom, and not let the big players dictate the produced on road and airport runways as sources of power.
future of the Internet. the stock market /ðə ˈstɒk ˌmɑː(r)kɪt/ (noun [countable])
gadget /ˈɡædʒɪt/ (noun [countable]) a small tool or piece the activities connected with buying and selling shares in
of equipment that does something useful or impressive: companies: I use a computer to check on the stock market.
Patients will breathe into a handheld gadget which uses third-party /ˈθɜː(r)d ˌpɑː(r)ti/ (adjective) relating to a
sensor chips to detect chemicals that show diseases or person or organization that is not one of the two main
infections. people or organizations involved in a legal agreement or
GPS /ˌdʒiː piː ˈes/ (noun [uncountable]) global positioning case: You cannot program the device or download third-party
system: a system for finding exactly where you are apps to install.
anywhere in the world using satellites: Consumers will thought-provoking /ˈθɔːt prəˌvəʊkɪŋ/ (adjective)
rate services and products, and the data will be linked to GPS interesting in a way that makes you think of new ideas
information systems. or that changes your attitude to something: Each year
innovation /ˌɪnəʊˈveɪʃ(ə)n/ (noun [uncountable]) the since 1985, the editors of THE FUTURIST have selected the
invention or use of new ideas, methods, equipment, etc: most thought-provoking ideas and forecasts appearing in the
It also limits the creativity and innovation of the developers magazine to go into our annual Outlook report.
who create apps.
malware /ˈmælweə(r)/ (noun [uncountable]) software
such as a virus that is designed to damage or destroy
Unit 19 – Who’s calling?
information on a computer: This can have some unfortunate annoyed /əˈnɔɪd/ (adjective) feeling slightly angry or
consequences because you can download ‘bad’ software with impatient: For 44% it wasn’t a problem if someone rang
viruses and malware which will damage your system. during a meal, while only 28% were annoyed or upset.
monitor /ˈmɒnɪtə(r)/ (verb [transitive]) to regularly check can’t stand /ˌkɑːnt ˈstænd/ (phrase) used for saying that a
something or watch someone in order to find out what is person dislikes someone or something very much: I really
happening: The supplier can easily monitor and control these hate the phone at home. I can’t stand it.
applications from a central source. correct /kəˈrekt/ (adjective) right according to the facts,
with no mistakes: Please send me the correct files by email as
soon as possible.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 16


cubicle /ˈkjuːbɪk(ə)l/ (noun [countable]) a small enclosed responsible /rɪˈspɒnsəb(ə)l/ (adjective) someone who is
area in a room, separated from the rest of the room by responsible for someone or something is in charge of
thin walls or curtains: My workspace is a cubicle. It’s very them and must make sure that what they do or what
small. happens to them is right or satisfactory: People think that
due /djuː/ (adjective) if something is due to happen, it is I’m responsible for everything.
expected to happen or should happen: She’s due back this revise /rɪˈvaɪz/ (verb [transitive]) to change, improve or
afternoon. make additions to something such as a book, law or piece
effective /ɪˈfektɪv/ (adjective) someone or something that of writing: We revised our quote to €1,335, not including VAT.
is effective works well and produces the result that was ridiculous /rɪˈdɪkjʊləs/ (adjective) silly or unreasonable
intended: Developing effective phone skills is essential to and deserving to be laughed at: One man wanted me to
your business success. explain how to cook a fish. It was ridiculous.
extension /ɪkˈstenʃ(ə)n/ (noun [countable]) a telephone rude /ruːd/ (adjective) not polite: Hanging up on someone is
line that is one of several lines coming from a main line: one of the rudest things you can do on the phone.
Do you have a direct line or an extension? suffer /ˈsʌfə(r)/ (verb [intransitive/transitive]) to have a
grateful /ˈɡreɪtf(ə)l/ (adjective) feeling that you want to particular illness or physical problem: I suffer from stress.
thank someone because they have given you something supplier /səˈplaɪə(r)/ (noun [countable]) a company,
or have done something for you: I would be grateful if you organization or country that supplies or sells a product or
could confirm the reservations for three double rooms in the service: I get calls from suppliers about orders and deliveries.
Hotel Excelsior. switchboard /ˈswɪtʃˌbɔː(r)d/ (noun [countable]) a large
hang up /hæŋ ˈʌp/ (phrasal verb [intransitive]) to stop piece of equipment in an office, hotel, public building,
using a telephone at the end of a conversation: Of course, etc that a person called a switchboard operator uses to
when someone is really annoying, you can choose to hang up answer telephone calls and to connect the people calling
on them. with the people who they want to speak to: There’s a chair,
hesitate /ˈhezɪteɪt/ (verb [intransitive]) to pause before a computer and the telephone switchboard.
doing something, or to do something very slowly, usually telephonist /təˈlefənɪst/ (noun [countable]) someone
because you are nervous, embarrassed or worried: If you who works for a business or organization answering the
have any queries, please do not hesitate to contact me. telephone and directing calls to the right people: I work in
horrible /ˈhɒrəb(ə)l/ (adjective) very unpleasant: Well, you customer services in Madrid. I’m a telephonist.
can’t believe how horrible it is. People are always complaining urgently /ˈɜː(r)dʒ(ə)ntli/ (adverb) used when you need to
about things and shouting at me. deal with something immediately: I need to speak to you
ignore /ɪɡˈnɔː(r)/ (verb [transitive]) to pretend that you urgently regarding the RCN contract.
have not noticed someone or something: Usually, you don’t voicemail /ˈvɔɪsmeɪl/ (noun [uncountable]) an electronic
know who is phoning or if the call is important, so a ringing system that records and stores spoken messages from
phone is difficult to ignore. people: I called you but got your voicemail, unfortunately.
intrude /ɪnˈtruːd/ (verb [intransitive]) to become involved
in a situation in a way that is not welcome to other
people, for example by getting involved in their private
Unit 20 – Survival skills:
lives: We can’t ignore the phone and, for that reason, Accidents will happen
it intrudes into our lives. associate /əˈsəʊsiət/ (noun [countable]) someone you
investigator /ɪnˈvestɪˌɡeɪtə(r)/ (noun [countable]) work with, especially in business: About one in three
someone whose job is to officially find out the facts about travellers has either become ill or injured, or has had a
something: In one experiment, an investigator called public business associate become ill or injured, while travelling
phones in stations and airports. overseas.
line /laɪn/ (noun [countable]) a telephone connection: bandage /ˈbændɪdʒ/ (noun [countable/uncountable])
Yes, one moment. I’ll try her line. Who’s calling, please? a long thin piece of cloth that you wrap around an injured
mind /maɪnd/ (verb [intransitive/transitive]) to feel part of your body: We’ll put a bandage on, but you should
annoyed, upset or unhappy about something: In the rest it for a couple of days.
survey, 58% said they never turned the phone off and 67% boardroom /ˈbɔː(r)druːm/ (noun [countable]) a large room
didn’t mind if someone called during a television programme. where the directors of a company or other organization
perhaps /pə(r)ˈhæps/ (adverb) used when you are making hold formal meetings, usually with one large table around
a suggestion, giving advice or making a polite request: which everyone sits: It doesn’t matter whether you are in a
I’m out of the office all afternoon, so perhaps you could send jungle or a boardroom – when you are sick, you don’t want to
me a text or an email. worry about the cost.
potential /pəˈtenʃ(ə)l/ (adjective) possible or likely in the cashpoint /ˈkæʃˌpɔɪnt/ (noun [countable]) a machine that
future: Phone calls are an opportunity to communicate with gives you money when you put a bank card into it: But
potential and current customers. before you can get to the nearest hospital, the ambulance stops
at the nearest cashpoint … so you can get some money out.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 17


chemist /ˈkemɪst/ (noun [countable]) a shop that sells keyword /ˈkiːˌwɜː(r)d/ (noun [countable]) a word that
medicines, beauty products and toiletries: The chemist represents the main feature or idea of something:
can’t sell her the medicine without a prescription. Write keywords on cards to help you remember what you
cover /ˈkʌvə(r)/ (verb [transitive]) if an insurance want to say.
agreement covers a situation or person, it provides script /skrɪpt/ (noun [countable]) the written words of a
protection against loss for that situation or person: So if play, film, television programme, speech, etc: Don’t read
you’re planning a business or leisure trip, you need to check from a script – it will make you sound boring.
what your insurance covers. shred /ʃred/ (verb [transitive]) to cut or tear something
insurance policy /ɪnˈʃʊərəns ˌpɒləsi/ (noun [countable]) into long thin pieces: It shreds 25 sheets at a pass – that
an official document containing the details of the means you can put 25 sheets in at the same time.
agreement between you and an insurance company: signpost /ˈsaɪnˌpəʊst/ (verb [transitive]) to make
And many health insurance policies cover ‘emergencies and something very clear or noticeable: Use ‘signposting’
urgent care only’. phrases to link the different parts of the presentation.
jog /ˈdʒɒɡ/ (verb [intransitive]) to run at a slow steady standby /ˈstæn(d)baɪ/ (noun [countable]) someone or
speed, usually for exercise or pleasure: I hurt my ankle something that is always available to be used if they are
when I was jogging and I’d like someone to look at it. needed in a particular situation: The ST25 automatically
overseas /ˈəʊvə(r)siːz/ (adverb) to or in a country across switches off – sorry, it goes into standby mode – if you haven’t
the sea: A businessman working overseas has hurt his ankle used it for ten seconds.
and has problems walking. structure /ˈstrʌktʃə(r)/ (noun [countable/uncountable])
prescription /prɪˈskrɪpʃ(ə)n/ (noun [countable]) a piece the way in which the parts of something are organized
of paper that a doctor gives you that says what type of or arranged into a whole: Plan the structure of your
medicine you need: I’m sorry but you need a prescription to presentation and prepare any visuals.
get this medicine. subject /ˈsʌbdʒɪkt/ (noun [countable]) an idea, problem,
swollen /ˈswəʊlən/ (adjective) an area of your body that is situation, etc that you discuss or write about: Say clearly
swollen has increased in size as a result of an injury or an what the subject of your presentation is and how it is
illness: It’s a bit swollen, but I don’t think it’s broken. organized.
treatment /ˈtriːtmənt/ (noun [uncountable]) the process summarize /ˈsʌməraɪz/ (verb [intransitive/transitive])
of providing medical care: In many countries, foreigners are to provide a short account of the most important facts
expected to pay for the healthcare before treatment. or features of something: Summarize the key points at the
withdraw /wɪðˈdrɔː/ (verb [transitive]) to take money from end of your presentation.
a bank account: She tells the story of a man travelling in touchscreen /ˈtʌtʃˌskriːn/ (noun [countable]) a computer
Mexico who left his sick wife with the hotel doctor while he screen that you touch in order to choose what you want
and the doctor’s brother went to withdraw $1,800 to pay for to see next: The touchscreen shows you the status of the
the treatment. machine – whether it’s in standby or switched off.
X-ray /ˈeks ˌreɪ/ (noun [countable]) a type of radiation that
is used for looking inside things, for example your body
or a suitcase at an airport: If it doesn’t get better, come back
and we’ll take an X-ray.

Scenario E: Take the plunge

appraisal /əˈpreɪz(ə)l/ (noun [countable]) an interview
between a manager and an employee, which allows
the manager to judge how well the employee is doing
their job: Actually, at my appraisal, I asked for more
disconnect /ˌdɪskəˈnekt/ (verb [transitive]) to stop a
machine or piece of equipment from being connected to a
supply of electricity, water or gas: And if you don’t use it for
five hours, it disconnects from the electricity supply.
jammed /dʒæmd/ (adjective) a piece of equipment that is
jammed has some part of it that is not moving correctly:
It also shows you if the paper is jammed or if the machine
needs oil.

In Company 3.0 Elementary © Macmillan Publishers Limited 2015 GLOSSARY 18

Похожие интересы