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Questionnaire : University Student Enrollment Criteria and Student Retention Facilitations

Chief Investigators (Supervisor): Dr. Mohammad Jamal Uddin, Associate Professor, Metropolitan University, Sylhet.
Assistant Investigators (Research Student): BBA 38 Batch, Department of Business Administration, Metropolitan University, Sylhet.
Dear Participant,
The aim of this research project is to determine student satisfaction on existing facilitations. The research is also focused on student enrollment and
retention behavior. The questionnaire is for research purposes only. Each questionnaire will remain anonymous and confidential. Please do not write
any identifying information (e.g., name, address, phone number) on the questionnaire. Your participation is completely voluntary the information will
be taken as informed consent.
The questionnaire will take approximately 30 minutes to complete. Please read the instructions at the beginning of the questionnaire, and be sure to
answer all questions. There is no right or wrong answers. It is your own responses that are important. Once you have completed the questionnaire,
please return it as soon as possible to the surveyed.
Thank you for your assistance with the research project.

SECTION 01 Student Back Ground Information


The questions here ask you to provide background information that will remain anonymous and confidential. Please answer all questions.
Please answer the following questions by either crossing/selecting (USING TOP_DOWN MENU) the most appropriate response, or writing
your answer in the space provided.
1. What is your gender? Male Female
2. What is your approximate age? Years
3. What is your current living status? Own Residence Rented Residence Student mess
4. Location of your residence City Near City Far away from City

5. Distance of university from residence. KM


6. What is your department? BA CSE EEE LAW ENG
7. How do you come to university? Ricksha Motorcycle CNG Bus and others

8. If university provides transportation with pay, will you use it? Yes No
9. What is the source of your family income? Job Business Foreign Income others
10. What is your family's approximate monthly income?
11. What is your current semester?
12. What is your last semester GPA?
13. What is your total CGPA?
14-16. Approximately how many hours do you spend on each pof the following activity in a typical week?
Activity Friday Saturday Sunday Monday Tuesday Wednesday Thursday
Study at home
House/self work
Gossip or Adda

SECTION 02 Student Opinion on Different Aspects of the University and Teaching


Please indicate the extent to which you agree or disagree with the following statements by tricking the appropriate number from 1 to 5.
Strongly Strongly
Student Perception on Teaching System Disagree
Disagree Neutral Agree
Agree
17. Our course teachers provide course/lesson plan with clear, logical and sequential. 1 2 3 4 5
18. Our course teachers speak clearly in the classroom. 1 2 3 4 5
19. Our course teachers give us direction for future career. 1 2 3 4 5
20. Our course teachers make the class interesting and interacting. 1 2 3 4 5
Strongly Strongly
Student Perception on Teaching System (Cont'd) Disagree
Disagree Neutral Agree
Agree
21. Our course teachers use appropriate examples and explanations. 1 2 3 4 5
22. Our course teachers follow up (look after) the improvement of the students. 1 2 3 4 5
23. Our course teachers use class time properly and effectively. 1 2 3 4 5
24. The class teachers usually identify the week students and help them. 1 2 3 4 5
25. The class teachers identify the mistakes of students and help them. 1 2 3 4 5
26. The class teachers suggest and follow standard text book. 1 2 3 4 5
27. The class teachers provide additional materials as required. 1 2 3 4 5
28. The class teachers deliver lecturer with up-to-date materials. 1 2 3 4 5
29. The course teachers evaluate us properly. 1 2 3 4 5
30. The course teachers evaluate the exam paper properly. 1 2 3 4 5
Very Very
Student Satisfaction on Unuversity Facility for Enrolment and Retention Dissatis'd
Dissatis'd Neutral Satisfied
Satisfied
31. I am satisfied with the services of Registrar Office (Efficient, Helpful, Informative) 1 2 3 4 5
32. I am satisfied with the services of Administration (Responsible, Friendly and Availability) 1 2 3 4 5
33. I am satisfied with the behavior of administrative people of the university. 1 2 3 4 5
34. I am satisfied with the services provided by the department. 1 2 3 4 5
35. I am satisfied with the supports and services at Classroom (Size, Furniture, Power supply) 1 2 3 4 5
36. I am satisfied with the services of Library (Decoration, Seating capacity, sufficient books) 1 2 3 4 5
37. I am satisfied with the services of Digital Lab (Lab Size, Internet access, seating capacity) 1 2 3 4 5
38. I am satisfied with the services of Front Desk Office (Helpful, Communicative, and Skilled) 1 2 3 4 5
39. I am satisfied with the services of Lounge (Seating Capacity, decoration, Neat & clean) 1 2 3 4 5
40. I am satisfied with the services of Cafeteria (Quality food, Food pricing, Enough food) 1 2 3 4 5
41. I am satisfied with the services of Computer lab (Fastest Internet, Seat Capacity, Service) 1 2 3 4 5
42. I am satisfied with the services of Sports Club (Indoor facility, Outdoor facility, Instruments) 1 2 3 4 5
43. I am satisfied with the existing student counseling (Availability and student friendly) 1 2 3 4 5
44. I am satisfied with the cooperation and behavior of department teachers. 1 2 3 4 5
45. I am satisfied with the celebration of different National Days (Celebration and program) 1 2 3 4 5
46. I am satisfied with the Permanent Campus (Infrastructure, Environment, and Capacity) 1 2 3 4 5
Very Very
Student Satisfaction on Fee Structure Dissatis'd
Dissatis'd Neutral Satisfied
Satisfied
47. I am satisfied with the tuition fee structure of the university. 1 2 3 4 5
48. I think the tuition fee structure of the university is reasonable. 1 2 3 4 5
49. I think the semester and tuition fees are not a problem for quality education. 1 2 3 4 5
50. I think student should invest for quality higher education. 1 2 3 4 5
Strongly Strongly
Student Perception about Authority and Self Disagree
Disagree Neutral Agree
Agree
51 I am happy that I choose to study this university. 1 2 3 4 5
52. I am happy that I choose to study this particular department. 1 2 3 4 5
53. I feel proud to be a student of this university 1 2 3 4 5
54. I am treated respectfully by the higher authority 1 2 3 4 5
55. I am treated respectfully by the faculty members 1 2 3 4 5
56. I am treated respectfully by the non-teaching staff/administration 1 2 3 4 5
57. I could acquire my desired knowledge through my education 1 2 3 4 5
58. I have received sufficient feedback on my studies 1 2 3 4 5
59. I have the opportunity to give teachers feedback on courses 1 2 3 4 5
60. My capability to work in an international working environment is improving 1 2 3 4 5
61. My interest in studying English and cultures has grown 1 2 3 4 5
62. The institution provides opportunities to participate in co-curricular activities 1 2 3 4 5
63.The institution provides opportunities to participate in extracurricular activities 1 2 3 4 5

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