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PMBA8155 Operations Management
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Learning Objectives
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Explain Lean or Just-in-Time (JIT) ___________________________________
Production
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Understand Elements of A Lean System
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What is Lean Production?
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Lean Production is an integrated set of activities
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designed to achieve high-volume production
using minimal inventories ___________________________________
Based on the JIT logic: nothing is produced until
it is needed (Items arrive at the next stage of ___________________________________
production “just in time”)
A philosophy (big JIT) and a production ___________________________________
scheduling system (little JIT) first adopted by
the Toyota Production System
Major goal: Elimination of all wastes
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Lean Manufacturing at Boeing
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What is JIT ?
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WHAT IT IS WHAT IT DOES
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• Attacks waste
• Management philosophy
• Exposes problems and bottlenecks
• Pull system though the plant
• Achieves streamlined production ___________________________________
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WHAT IT REQUIRES WHAT IT ASSUMES
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• Employee participation
• Industrial engineering/basics • Stable environment
• Continuing improvement
• Total quality control
• Small lot sizes
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JIT Focus:
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Eliminate Wastes
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Waste from overproduction ___________________________________
Waste of waiting time
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Unnecessary transportation waste
Storing inventory ___________________________________
Processing waste ___________________________________
Waste from machine breakdown
Waste from rework
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Basic Elements of Lean ___________________________________
Production
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1. Focused factory networks
2. Group technology ___________________________________
3. Quality at the source
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4. Pull production system
5. Uniform plant loading ___________________________________
6. Kanban production control
7. Small-Lot production ___________________________________
8. Quick setup
9. Preventive maintenance
10. Supplier networks
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Lean Element
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Focused Factory Networks
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Coordination
System Integration
Final Assembly ___________________________________
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Lean Element
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Group Technology
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Departmental Specialization — Old Layout
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Saw Saw Saw Grinder Grinder
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Grinder
A B ___________________________________
Saw Lathe Lathe Press
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Lean Element
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Quality at the Source
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Do it right the first time ___________________________________
Self-inspection
Line-stopping empowerment ___________________________________
Defects prevention
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Poka-yoke
Quality circle ___________________________________
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Lean Element
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Pull Production System
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Fab Vendor
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Lean Element
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Uniform Plant Loading
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Suppose we operate a production plant that produces a single
product. The schedule of production for this product could be ___________________________________
accomplished using either of the two plant loading schedules below.
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Lean Element
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Uniform Plant Loading
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Maintain a stable mix of products, and firm
monthly schedules. ___________________________________
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Storage Storage
Production Part A Part A Assembly
Center Line ___________________________________
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Makes quality problems easier to detect
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Lean Element
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Quick Setup
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A requirement for small-lot-size, ___________________________________
mixed-model production.
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What are the consequences of long
setup times? ___________________________________
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Lean Element
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Preventive Maintenance
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Proactive approach that uses periodic
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inspection & maintenance to keep
machines operating ___________________________________
The goal is to achieve zero breakdown ___________________________________
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Lean Element
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Supplier Networks
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Reliable suppliers are critical to JIT or lean
production ___________________________________
Supplier selection ___________________________________
Small number of suppliers; single sourcing
Long-term agreements ___________________________________
Geographical proximity
Frequent information sharing
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Benefits
Reduced lead times
Quality expectations
Small but frequent deliveries
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Lean Applications in Services ___________________________________
Lean principles can help improve service processes to be
more efficient and effective by removing waste and ___________________________________
streamlining operations
Examples of Healthcare Waste: ___________________________________
o Redundant capture of information on admission
o Multiple recording of patient information ___________________________________
o Excess supplies stored in multiple locations
o Excess time spent looking for charts, waiting for ___________________________________
equipment, lab results, X-ray etc.
o Excess setup time in operating rooms
o Patient waiting rooms
o Excess time spent dealing with service complaints
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Lean Applications in Services ___________________________________
lean retailing: retail stores order smaller
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quantity more frequently to reduce
inventory. ___________________________________
lean banking: banks make the process for
routine transactions standardized so that ___________________________________
services can be provided more smoothly.
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lean health care: heal care providers use
the concept of quality circles, mistake-
proofing, and quick setups to reduce
wastes and costs. 21
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Benefits of Lean Production
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1. Reduced inventory 7. Greater flexibility ___________________________________
2. Improved quality 8. Better relations with
3. Lower costs suppliers ___________________________________
9. Simplified scheduling
4. Reduced space
and control activities ___________________________________
requirements
10. Increased capacity
5. Shorter lead time ___________________________________
11. Better use of human
6. Increased productivity resources
12. More product variety
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Limitations of Lean Production
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Lean production isn’t for everyone and ___________________________________
is difficult to implement for
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products with high variability in demand
high variety of low-volume products ___________________________________
Risks with unexpected changes in ___________________________________
supply and demand
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