Column #

Direction of Improvement Customer

Customer Importance
Relatie Weight
Weight Chart
Row #

Hmc
1 10 High Percision 4
19%
2 5 Light Weight 4
9%
3 7 Smooth Surface 4
13%
4 9 Production of 100,000 5
17%
5 8 Heat Quickly 3
15%
6 8 Quick Cool down 3
15%
7 6 Doesn’t burn when touched 2
11%

Competitive Assesment of Customers Re

 Customer Competitive Assesment
Rastgar
Descon

5 3

4 2

5 4

5 4

4 3

4 3

3 2

Customers Requirement
 Corelational Matrix
Column # 1 2 3 4 5
Direction of Improvement ▼ x x x ▲

Flow of Resin from Holes

Energy needed to press
Customer Importance

Number of Holes
Weight of metal
Relatie Weight
Weight Chart

Size of Holes
Row #

1 19% 10 High Percision Ο

2 9% 5 Light Weight ▲ Θ
3 13% 7 Smooth Surface Θ
4 17% 9 Production of 100,000

5 15% 8 Heat Quickly Ο Ο

6 15% 8 Quick Cool down Ο Ο
7 11% 6 Doesn’t burn when touched

Converting Customer Requirement to Design

 x
Matrix
6

Θ
Time to reach 40 deg

x
7

Θ
Time to cool from 40 to 25 deg

▼
8

Ο
Ο
Ο
Thickness of mold

▲
9

Ο
Θ
Θ

▲
▲
wall thickness

Ο
Type of Gates for Injection x

Θ
Gate Location
▲

Θ
Θ

▲
▲
Sink Marker
x

Θ
Texture
x

t to Design Characterstics
Θ
Parting Lines
x

Θ
Θ
Type of Injection Moulding
10 11 12 13 14 15
 Row #

Weight Chart

Relatie Weight

Customer Importance

Column #
Direction of Improvement
▼
1
Energy needed to press

x
2
Weight of metal x
3

Number of Holes
 x
4
Size of Holes

▲
5
Flow of Resin from Holes

x
6
Time to reach 40 deg

x
7
Time to cool from 40 to 25 deg

▼
8
Thickness of mold

▲
9
wall thickness

▼
Type of Gates for Injection

10
x
Gate Location

11
▲
Sink Marker

12
x
Texture

13
x
Parting Lines

14
x
Type of Injection Moulding

15
 Technical Evaluaton

Capability

0
1
2
3
4
5
6

1
HMC
Descon

Rastgar
Target

2
3
1
5
4
3 bar Energy needed to press

4
2
3
4
25 kg Weight of metal

5
4
4
5
3 Number of Holes

5
5
5
20 mm in diameter Size of Holes

HMC
6
3
4
5
14.17 gram per second Flow of Resin from Holes

7
4
4
3
35 seconds Time to reach 40 deg

Des con
8
3
3
4
300 seconds Time to cool from 40 to 25 deg

Column Number
9
3
4
4 5mm Thickness of mold

Rastga r
4
4
5

35 mm wall thickness

10
11
12
Targeted Changes in Desig
1

0
1 2 3 4 5 6 7 8 9 10 11 12
Column Number
HMC Des con Rastga r
 ber
9

Rastga r
10
3
4
4
Automatically trimmed gates Type of Gates for Injection

11
4
4
4
Hat tip Gates Gate Location

12
4
3
5
5 mm Sink Marker

3
4
5

13
0.2 mm Texture

s in Design

3
5
4
15 mm Parting Lines

14
4
4
4
Raisen Moulding Type of Injection Moulding

15
 9 10 11 12 13 14 15
ber
Rastga r
 Column # 1 2 3 4 5 6 7 8 9 10 11 12
Direction of Improvement ▼ x x x ▲ x x ▼ ▲ ▼ x ▲

Time to cool from 40 to 25 deg

Type of Gates for Injection

Flow of Resin from Holes
Energy needed to press
Customer Importance

Time to reach 40 deg

Thickness of mold
Number of Holes
Weight of metal
Relatie Weight

wall thickness

Gate Location
Weight Chart

Size of Holes

Sink Marker
Row #

1 19% 10 High Percision Ο Ο Θ Θ Θ

2 9% 5
3 13%
4 17%
5 15%
6 15%
Light Weight ▲ Θ Ο Θ
7 Smooth Surface Θ Ο Θ
9 Production of 100,000 Ο
8 Heat Quickly Ο Ο Θ ▲ ▲
8 Quick Cool down Ο Ο Θ ▲ ▲

7 6 Doesn’t burn when touched Ο

11%
Absaloute Importance 5 45 48 48 93 72 72 66 169 27 90 169

Relative Importance 10th 8th 7th 7th 3rd 5th 5th 6th 2nd 9th 4th 2nd
1 = Easy - 5 difficult Organizational Difficulty 1 3 1 1 3 3 2 3 1 2 3 2

Automatically trimmed gates

Technical Evaluaton

14.17 gram per second

20 mm in diameter

Hat tip Gates

300 seconds
35 seconds

35 mm

5 mm
25 kg

5mm
3 bar
Target

3
HMC 4 4 5 5 5 3 4 4 5 4 4 5
Descon 5 3 4 5 4 4 3 4 4 4 4 3
Rastgar 1 2 4 5 3 4 3 3 4 3 4 4

4
Capability

0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Column Number
HMC Des con Rastga r
13 14 15
x x x Customer Competitive Assesment
Type of Injection Moulding
Parting Lines
Texture

Rastgar
Descon
Hmc

Θ Θ 4 5 3
4 4 2
Θ 4 5 4
Θ 5 5 4
3 4 3
3 4 3

2 3 2

63 90 171

6th 4th 1st

 3 4 2

Raisen Moulding
0.2 mm
15 mm

5 4 4
4 5 4
3 3 4

0 11 12 13 14 15

astga r