An Introduction to Usability Group, Inc., San Diego, CA.
He is involved draw from; "Musculoskeletal Ergo-
By Patrick W. Jordan in various projects with manufacturers and nomics" focuses on preventing 1998, 120 pages, $26.95 the U.S. government concerning design, work-related musculoskeletal disor- Bristol, PA: Taylor & Francis development, and usability testing of health ders; "User-Centered Equipment ISBN 0-7484-0762-6 careproducts. Design" applies the ergonomics system REVIEWED BY DAVID A. KOBUS design model to medical device design; and a final section discusses the role AN INTRODUCTIONto Usability, though E.rgonomics in Health Care ergonomists can play in facilitating short, was a pleasure to read, introducing and Rehabilitation compliance with the Americans with the usability evaluation process clearly Edited by Valerie J. Berg Rice Disabilities Act. and concisely. In explaining why 1998, 369 pages, $45.00 Students and professionals in the usability methods are becoming key Boston: Butterworth-Heinemann domains of both health care/rehabilita- requirements during product design ISBN 0-7506-9714-8 tion and human factors will benefit and development, the author describes REVIEWED BY CORINNA E. LATHAN from this text. It is an excellent practi- 10 basic principles of a usable design cal guide for those who implement and provides examples for each. A IN TInS EDITED volume, Rice inte- human factors in the health care arena. brief chapter describes additional con- grates input from 28 leaders in human siderations for a usable design. factors and rehabilitation to focus on Corinna Lathan is a professor of biomedical These initial chapters are an effec- rehabilitation ergonomics, a subset of engineering at the Catholic University of tive introduction to a detailed discus- health care ergonomics. The organiza- America in Washington, D.C. Her research sion on methods for usability tion and continuity of the book are interests include human motor performance evaluation. Jordan does an excellent some of its great strengths. The first in simulated environments and advanced job of providing an overview of many three chapters introduce the field of inteifaces for persons with motor disabilities. usability techniques and methods, rehabilitation ergonomics, the inter- IIIil complete with a list of advantages and section of human factors engineering/ disadvantages for each method. ergonomics, health care, and rehabili- Examples featuring consumer products tation. Chapter 3 is particularly useful HFES 1997 clearly illustrate usability principles in setting the stage for the rest of the Salary Survey and methods, though some examples book, as it compares the human factors David R. Lovvoll relating to statistical sofware may not three-step model systems approach For the first time since HFESbegan conduct- be so easily understood by all readers. (analysis, design, and test and evalua- ing salary surveys in 1981, a detailed summary of It offers factors to consider in usability tion) with the health care/rehabilita- data from the 1997 survey of members is being evaluations and concludes with a case tion three-step model of evaluation, offered. Nearly a thousand responses netted study integrating points made treatment/intervention, and reevalua- important data about members' years of experi- throughout the book. tion. ence, highest degree, geographical location, An Introduction to Usability does an Each of five sections (17 chapters) employment sector, amount of time devoted to excellent job addressing students and contains an overview chapter and human factors work, and other details. individuals "connected with the process focuses on one area of rehabilitation The report contains salary breakdowns and of product creation." Its terminology is ergonomics practice. A practice cross-tabulations of salary with degree, region, sec- easy to understand. I believe it is an approach is taken in each section for tor, sector/degree, region/degree, region/percent- effective way to introduce my students reducing the performance gap between age of time devoted to human factors work, years to usability testing and would also rec- individuals with disabilities and their of human factors experience, and others. Income tasks. Learning objectives and key from a second job and consulting rates are also ommend it to my clients in manufac- words provided at the beginning of included. turing, who might better understand each chapter help keep the reader on The report contains the questionnaire and a the need for and the methods and summary article published in the September 1997 potential benefits of usability testing. track. Excellent case studies illustrate HFES Bulletin. The information a designer can gain many key points. 55 pages, 8 W' x II': spiral bound. $20.00 from this book is extensive. I highly Information is provided to practi- members, $30.00 nonmembers, plus $7 ship- recommend it to project managers and tioners in an accessible way, including ping/handling (add sales tax if mailing to California). engineers involved in product design sample checklists and instruments to To order, send payment by check, MasterCard, or and development and to human factors evaluate a range of impairments. VISA to: and ergonomic professionals unfamil- The section titled "Ergonomics-for- Human Factors and Ergonomics Society iar with usability testing procedures. One" discusses designing to meet the P.O.Box 1369, Santa Monica, CA 90406-1369 USA needs of an individual; "Ergonomics for 310/394-1811, fax 310/394-2410 David A. Kobus is director of Medical Special Populations" points out the hfes@compuserve.com, http://hfes.org Systems at Pacific Science & Engineering need for databases for ergonomists to