POLICE ETHICS AND

COMMUNITY RELATIONS
BASED ON THE ETHICS AND VALUES FORMATION
MANUAL OF THE PNP

RHEM RICK N. CORPUZ, Ph. D Crim

2nd Place, 2008 CLE
A. Vollmer said…
“The average citizen expects the police officer
to have the wisdom of Solomon, the
courage of David, the strength of
Samson, the patience of Job, the
leadership of Moses, the faith of Daniel,
the diplomacy of Lincoln, the tolerance of
the Carpenter of Nazareth, the kindness
of the Good Samaritan, and finally, an
intimate knowledge of every branch of
natural, biological, and social sciences. If
he possesses all these qualities, then, he
MIGHT be a good policeman.”
Rationale
• It could be said that police work touches more lives than
any other profession, whether directly or indirectly.
Certainly, it remains as the cornerstone of virtually all
government functions.
• The mystique and misunderstanding surrounding the
police generates a certain amount of controversy,
hostility, and resentment towards them.
• The police view themselves as society's protectors:
dedicated professionals who risk their lives, sacrifice time
with their families, work nights and weekends, all out of a
sense of devotion to the profession and service to the
community. At the same time they are often maligned by
the public, criticized by the courts, and scrutinized by
the media.
Ethics vs. Values
• Ethics is defined as “the science of the
morality of human acts and
rational human behavior”. Values on
the other hand, have been
ostentatiously described as a
“qualitatively determined behavior
which has a normative obligatory
character and presupposes the
liberty of possible decision”.
Importance of Ethics
• Moral values are the only true measure of what man
ought to be.
• The most powerful king, or the most successful
professional, is nothing unless he too is morally
upright.
• Thus, the philosophers speak of Ethics as the “only
necessary knowledge”. "We are tempted to center
everything on human happiness", says Jacques
Leclercq, "forgetting that man's greatness,
perfection and happiness, his whole meaning in
fact, consist in transcending the commonly
accepted human good".
 Six Core Values in the PNP
• LOVE OF GOD – give God what is due Him and develop the moral virtue of
religion through adoration, prayer and obedience.
• RESPECT OF AUTHORITY – treat freedom with a sense of self-determination
and personal responsibility, and as a social being, exercise intelligently
obedience.
• SELFLESS LOVE OF PEOPLE – respect human life, respect the human body,
learn to give, to give oneself, and to love.
• CHASTITY – respect the dignity of human sexuality by practicing chastity in
marriage through sexual love that is romantic, procreative, exclusive and lasting,
or if unmarried, by having no experience of sexual pleasure.
• RESPONSIBLE DOMINION OVER MATERIAL THINGS - should not be
dominated by it (detachment) and should share it with his fellowmen bearing in
mind that the material world is limited (scarce).
• TRUTHFULNESS – never telling what is not true (untruth) because it destroys
the foundation of social life which is based on mutual trust.
Six Core Work Values in the PNP
• INDUSTRIOUSNESS – what a person wants to, looks for, keeps
busy, and strives to work well.
• SENSE OF RESPONSIBILITY – what a person does is dependent
on him and he puts his will and intellect to his job
(creativity/initiative) and is held accountable for it.
• ORDER (SENSE OF TIME) – prioritizes the use of time, values
his time, “first things first”.
• COLLABORATION – fosters teamwork and solidarity for unity.
• DETERMINATION – a person possesses qualities of
perseverance, patience and strength to cope with obstacles,
difficulties and trials.
• SERVICE – performing duties or work for another, a person or an
institution that brings about benefits and/or results.
Significance of Ethics and Values in
Police Work
• Immense power of the police (initial decision
makers)
• Without an ethical perspective, a police officer
becomes a tyrant
• Social Contract (a society can expect the highest
standards of behavior and ethical conduct in
persons afforded that power to deprive others of
their basic liberties.)
• Police Officers as role models
DEFINITION OF TERMS
1. Crime- act committed or omitted in
violation of law forbidding or
commanding it
2. Dishonesty - concealment or distortion of
truth in a manner of a fact relevant to
one’s office or connected with the
performance of his duties
3. Disloyalty to the Government -
abandonment or renunciation of one’s
loyalty to the Government of the
Philippines, or advocating the overthrow
of the government.
4. Ethical Standard – set of conducts and behavior
governing a group, a class, or organization
5. Gift - thing or right disposed gratuitously, or any act
of liberality in favor of another who accepts it, and
shall include a simulated sale or ostensibly onerous
disposition thereof.
6. Incompetency - manifest lack of adequate ability
and fitness for the satisfactory performance of police
duties, physical and intellectual quality
7. Malfeasance - performance of some act which ought
not to be done either through ignorance, inattention
or malice, of that which the officer had no legal right
to do at all, as when he acts without any authority
whatsoever, or exceeds, ignores, or abuses his powers.
8. Misconduct – premeditated, obstinate or
intentional purpose transgression of some
established and definite rule of action, where no
discretion is left except what necessity may demand
9. Misfeasance or Irregularities in the Performance
of a Duty - improper performance of some act which
might lawfully be done or performance of lawful act
in an unlawful or culpably negligent manner
10. Morals and morality - judged as good conduct; also
describes someone who has the capacity to make
value judgments and discern from wrong
11. Moonlighting - pursuing any occupation, or
engaging in any business, which is inconsistent or
incompatible with the PNP duties or functions.
12. Nonfeasance or Neglect of Duty - omission of
some act, which out to be performed; refusal
without sufficient excuse, to perform an act or
duty, which as a peace officer’s legal obligation to
perform.
13. Oppression - Imports an act of cruelty, severity,
unlawful execution, or excessive use of authority.
14. Police Customs and Social Decorum - set of
norms and standards practiced by members
during social and other functions.
15. Police Ethics - the practical science that treats
the principle of human morality and duty as
applied to law enforcement.
16. Professional Conduct – set behavioral standard
governing a particular profession o
17. Public official - elective and appointive officials
and employees, permanent or temporary, whether
career or non-career service, including military
and police personnel, whether receiving
compensation or not, regardless of amount
18. Public Officer - any person holding any public
employment by virtue of an appointment, election
or contract, and any person holding any office, by
appointment or contract in any state-owned or
controlled corporation
19. Violation of Law - Presupposes conviction in
court of any crime or offence penalized under RPC
or any special law or ordinances.
 PRINCIPLES OF PUBLIC SERVICE ETHICS
1. Public Service - treat their office as a public trust, using power
and resources for public interest, not to attain personal benefit
or private interest incompatible with the public good.
2. Objective Judgment - independent objective judgment in
performing their duties, deciding all matters on the merits.
3. Accountability - government is conducted openly, efficiently,
equitable and honorably that permits the citizenry to make
judgment and hold government officials accountable.
4. Democratic Leadership - respect the principles of
representative democracy and set a positive example of good
citizenship by scrupulously observing the letter and spirit of
laws and rules.
5. Respectability - safeguard public confidence and integrity of
government by being honest, fair, caring and respectful and by
avoiding conduct creating the appearance of impropriety or
which is otherwise unbefitting a public official.
RELATED LAWS
R.A. 6713 - An act establishing a Code of Conduct
and Ethical Standards for Public Officials and
Employees.
R.A. 3019 as amended- Anti Graft and Corrupt
Practices Act
R.A. 7080 - An Act Defining and Penalizing the
Crime of Plunder
P.D. 46 - Making it punishable for public officials
and employees to receive, and for private
persons to give gifts on any occasions,
including Christmas.
RELATED LAWS
• Presidential Decree No. 1606 as amended by RA
No. 7975 and RA No. 8249 / (Revising
Presidential Decree No. 1486 Creating a Special
Court to be known as the SANDIGANBAYAN and
for other Purposes)
• The jurisdiction of the Sandiganbayan is perhaps
one of the most often amended provision from the
1973 Constitution to RA 8249 of 1997. Before RA
8249, jurisdiction of the Sandiganbayan was
determined on the basis of the penalty imposable on
the offense charged.

Rhem Rick N. Corpuz 16

RELATED LAWS
• B.P. 881/ Omnibus Election Code
• Omnibus Election Code Defines election rules
including limits to campaign expenditures.
• Republic Act No. 9184/ Government
Procurement Reform Act
• The procurement (acquisition of goods, services
and contracting for infrastructure project) law was
enacted to lay down rules and regulations and to
modernize, standardize, and regulate the
procurement activities of the government.
RELATED LAWS
• Republic Act No. 9485/ Anti- Red Tape Law of
2007
• Executive Order No. 12 Series 2001
• Creating the Presidential Anti-Graft Commission
and Providing for its Powers, Duties and Functions
and for Other Purposes
Anti- Graft and Corruption Bodies
• Office of the Ombudsman (created under Republic
Act 6770)
• Sandiganbayan (created under Republic Act 7975)
• Civil Service Commission (CSC)
• Commission on Audit (COA)
• Presidential Commission on Good Governance
Legal bases
• Section 1, Article XI, 1987 Constitution – Public
Office is a Public Trust. Public Officials and
employees must at all times serve the people
with utmost responsibility, integrity, loyalty
and efficiency, act with patriotism and justice,
and lead modest lives.”
• Section 28, Article II, 1987 Constitution – The
State shall maintain honesty and integrity in
the public service and take positive and
effective measures against graft and
corruption.
 Definition of Terms
• Corruption – is the misuse of authority by a police officer in
a manner designed to produce personal gain for himself or
others; an impairment of integrity, virtue or moral principle;
inducement (as an official) by means of improper
considerations (as bribery) to commit a violation of duty.
• DHRDD – refers to the Directorate for Human Resource and
Doctrine Development; the primary training and education
directorate in the PNP.
• Ethics and Values Counseling Center – A facility for
spiritual and behavioral intervention established in every
Police Regional Office to provide adequate counseling and
assistance to police officers.
• Ethics and Values Formation Program - This program
contains policies, principles, guidelines and sanctions, all
geared towards the internalization of moral values and service
dedication through the implementation of a systematic
values-integration and intervention program.
Definition of Terms
• PRO - Police Regional Office which constitute
seventeen (17) Regional Offices of the PNP to
include ARMM, CAR and NCRPO.
• Virtue – the quality of moral excellence,
righteousness, probity, responsibility and goodness;
conformity to standard morality or mores (as by
abstention from vices, rectitude); specific type of
moral excellence or other exemplary quality
considered meritorious, a worthy practice or ideal.
Definition of Terms
• Morality – quality of human acts that leads
man to observe “moral behavior”, to be
obedient to a system of moral rules, “rules of
right conduct”.
• Police Discretion – the inherent ability and
privilege of a police officer to test and use the
limits of his power in making a choice
among possible courses of action or inaction
(i.e. to arrest or not to arrest).
 Definition of Terms
• Moral Recovery Program - The Moral Recovery Program
is a movement which aims to mobilize all Filipinos for
nation-building through the practical exercise of human
values in our daily lives as citizens. It is empower through
Executive Order 319 signed by President Fidel V
Ramos on April 03, 1996, which institutionalizes the
MRP in all government departments, offices, agencies, and
government-owned and controlled corporations.
• Morale – refers to a person’s state of mind and emotions,
affecting the personnel/employee and the police force to
perform assigned tasks willingly and enthusiastically with
confidence, cheerfulness and discipline to work, which in
turn affects the individual performance and organizational
goals and objectives.
 Five Characteristics of a policeman’s job
• 2.2.1 The Uniform. The uniform sets the officer apart, and
it clearly identifies his or her status as a police officer. It is
not possible for the uniformed officer to be inconspicuous
or to blend into the crowd. Wearing the uniform marks
the officer as a member of a particular minority group--
the police.
• 2.2.2 The Power. In most circumstances, both the officer
and the citizen recognize that the officer is in a dominant
position and can do things to reward or punish the
citizen. The fact of power means that the police officer is
not an equal of the citizen on the street. It changes the
nature of the relationship between the citizens and the
police.
 Five Characteristics of a policeman’s job
• 2.2.3 The Working Hours. In most places, police officers work
rotating shifts. A typical pattern involves changing work hours
every month, so that the officer works days for one month,
afternoons for the next, nights for the third, and then days
again..
• 2.2.4 The Danger. It is more the exception than the rule for many
patrol officers to have to deal with truly crime related incidents,
especially crimes in progress. Still, officers must always be
vigilant and ready because they never know when that “big call”
will come that will require every ounce of knowledge and skill to
survive.
Five Characteristics of a policeman’s job
• 2.2.5 The Dirty Work. One of the most important
things police do for society is its dirty work. The
police deal with dead bodies, crimes, crime victims,
criminals, automobile accidents and other aspects of
society that most of us would rather not think
about. As dirty workers, police officers are
untouchables, because we do not wish to be
reminded of what they do. Fogelson (1977) has
suggested that the police occupation suffers from
what he calls a pariah complex. On a somewhat
broader level, Egon Bittner (1975) suggests that
because the police have become the repository of
coercive force, they have what he termed as tainted
occupation.
 Strengths of the Filipino Police Officer
• 3.1 Spiritual Beliefs. PNP members are traditionally religious and
God-loving persons. They attend religious services together with the
members of their family. During times of great personal crisis and
danger, they bravely forge on, confident that Divine Providence will
grant them protection and safety.
• 3.2 Valor. History attests that the Filipino law-enforcers have
exemplified the tradition of valor in defending the country from
aggression and oppression and protecting/preserving the life and
property of the people. They sacrificed their limbs and lives for the sake
of their countrymen whom they have pledged to serve.
• 3.3 Patriotism. The PNP members are traditionally patriotic by nature.
They manifest their love of country with a pledge of allegiance to the
flag and a vow to defend the Constitution.
• 3.4 Discipline. The discipline of PNP members is manifested by
instinctive obedience to lawful orders and thorough and spontaneous
actions towards attainment of organizational objectives guided by
moral, ethical and legal norms.
 Strengths of the Filipino Police Officer
• 3.5 Courteous. PNP members are upright in character, gentle in
manners, dignified in appearance, and sincere in their concern to
fellowmen.
• 3.6 Word of Honor. PNP members’ word is their bond. They stand by
and commit to uphold it.
• 3.7 Duty. PNP members have historically exemplified themselves as
dedicated public servants who perform their tasks with deep sense of
responsibility and self-sacrifice. They shall readily accept assignment
anywhere in the country.
• 3.8 Loyalty. PNP members are traditionally loyal to the organization,
country and people as borne by history and practice.
• 3.9 Camaraderie. The binding spirit that enhances teamwork and
cooperation in the police organization, extending to the people they
serve, is manifested by the PNP members’ deep commitment and
concern for one another.
Professional Conduct to be Developed
by Police Officers
• Commitment to Democracy – Uniformed PNP members shall
commit themselves to the democratic way of life and values
and maintain the principle of public accountability. They shall
at all times uphold the Constitution and be loyal to our
country, people and organization, above their loyalty to any
person.
• Commitment to Public Interest – PNP members shall always
uphold public interest over and above personal interest. All
government properties, resources and powers of their
respective offices must be employed and used effectively,
honestly and efficiently, particularly to avoid wastage of public
funds and revenues. PNP members must avoid and prevent the
“malversation” of human resources, government time, property
and funds.
• Non-Partisanship – PNP members shall provide services to
everyone without discrimination regardless of party affiliation
in accordance with existing laws and regulations.
Professional Conduct to be Developed
by Police Officers
• Physical Fitness and Health – PNP members shall strive to be physically and
mentally fit and in good health at all times.

• Secrecy Discipline – PNP members shall guard the confidentiality of classified

information against unauthorized disclosure, including confidential aspects of
official business, special orders, communications and other documents, roster
or any portion thereof, contents of criminal records, identities of persons who
may have given information to the police in confidence and other classified
information or intelligence material.

• Social Awareness – PNP members and their immediate family members shall
be encouraged to actively get involved in religious, social and civic activities to
enhance the image of the organization without affecting their official duties.

• Non-Solicitation of Patronage – PNP members shall seek self-improvement

through career development and shall not directly or indirectly solicit
influence or recommendation from politicians, high-ranking government
officials, prominent citizens, persons affiliated with civic or religious
organizations with regards to their assignments, promotions, transfer or those
of other members of the force, nor shall they initiate any petition to be
prepared and presented by citizens in their behalf.
 Professional Conduct to be Developed
by Police Officers
• Proper Care and Use of Public Property – PNP members
shall promote and maintain sense of responsibility in the
protection, proper care and judicious disposition and use of
public property issued for their official use or entrusted to
their care and custody just like "a good father of the family”.
When the Commander/Director is relieved from his post,
all properties/equipment belonging to the government
must be turned-over to the incoming. A committee for the
purpose shall be proper.
• Respect for Human Rights – In the performance of duty,
PNP members shall respect and protect human dignity and
uphold the human rights of all persons. (RA. 9745)
Professional Conduct to be Developed by
Police Officers
• Devotion to Duty – PNP members shall perform their
duties with dedication, thoroughness, efficiency,
enthusiasm, determination, and manifest concern for public
welfare, and shall refrain from engaging in any activity
which shall be in conflict with their duties as public
servants.
• Conservation of Natural Resources – PNP members shall
help in the development and conservation of our natural
resources for ecological balance and posterity as these are
the inalienable heritage of our people.
• Discipline – PNP members shall conduct themselves
properly at all times in keeping with the rules and
regulations of the organization.
Professional Conduct to be Developed
by Police Officers
• Loyalty – PNP members shall be loyal to the constitution
and the police service as manifested by their loyalty to their
superiors, peers and subordinates as well.
• Obedience to Superiors – PNP members shall obey lawful
orders of and be courteous to superior officers and other
appropriate authorities within the chain of command.
• Command Responsibility – In accordance with the
Doctrine on Command Responsibility, immediate
Commanders/Directors shall be responsible for the effective
supervision, control and direction of their personnel and
shall see to it that all government resources shall be
managed, expended or utilized in accordance with laws and
regulations and safeguard against losses thru illegal or
improper disposition.
Ethical Standard
• The Ethical Standards - Ethical Standards shall refer to
established and generally accepted moral values.
• Morality
• Judicious Use of Authority
• Integrity
• Justice
• Humility
• Orderliness
• Perseverance
 Ethical Standard explained.
• Morality – PNP members shall adhere to high standards of
morality and decency and shall set good examples for others to
follow. In no instance during their terms of office, among other
things, shall they be involved as owners, operators, managers or
investors in any house of ill-repute or illegal gambling den or
other places devoted to vices, nor shall they patronize such places
unless on official duty, and tolerate operations of such
establishments in their respective areas of responsibilities. They
shall be faithful to their lawfully wedded spouses.
• Judicious Use of Authority – PNP members shall exercise
proper and legitimate use of authority in the performance of
duty.
• Integrity – PNP members shall not indulge themselves in any
corruption and/or dishonest practices in accordance with the
provisions of RA 6713 and other applicable laws.
Ethical Standard explained.
• Justice – PNP members shall strive constantly to respect the
rights of others so that they can fulfill their duties and exercise
their rights as human beings, parents, children, citizens, workers,
leaders, or in other capacities and to see to it that others do
likewise.
• Humility – PNP members shall recognize the fact that they are
public servants and not the masters of the people and toward
this end, they should perform their duties without arrogance.
• Orderliness – PNP members shall follow logical procedures in
accomplishing tasks assigned to them to minimize waste in the
use of time, money and effort.
• Perseverance – Once a decision is made, PNP members shall
take legitimate means to achieve the goal even in the face of
internal or external difficulties, and despite anything which
might weaken their resolve in the course of time.
 CANONS OF POLICE ETHICS
1. Primordial Police Responsibility
2. Limitation of Police Authority
3. Knowledge of the Law and other Responsibility
4. Use of proper Means to Obtain Proper Ends
5. Cooperation with Public Officials
6. Proper Conduct and Behavior
7. Conduct towards the Community
8. Conduct in Arresting Law Violator
9. Firmness in Refusing Gifts or Favors
10. Impartial Presentation of Evidence
PROFESSIONAL POLICE PRINCIPLES
1. Prevention of Crime and Disorder - basic
mission police existence as an alternative to the
repression of crime and disorder by police force and
severity of legal punishment.
2. Cooperation of the Community - secure the
willing cooperation and the voluntary observance of
the law.
3. Unreasonable Force Reduce Community
Cooperation - use only force in the discharge of
duty as in reasonable in all circumstances.
4. Use of Reasonable Force When Persuasion Is
Not Sufficient
5. Impartial Enforcement of Laws - without regard to the
justice and injustice of the substance particular laws.
6. The Community Are The Police - affirms historic
tradition that the police are the community and the
community is the police.
7. Police Should Not Usurp Judicial Powers - never
averaging individuals of the state of authoritative judging
guilt of punishing the guilt.
8. Reduction of Crime and Disorder - test of police
efficiency
9. Rule of Enforcement Impartially Observed - consider
the safety and security of who might be caught in the
crossfire or arm encounters.
10. Police Discretion - principle of reasonableness guides
the officers considering all surrounding circumstances
whether any legal action shall be taken.
THE LAW ENFORCEMENT CODE OF
ETHICS
THE LAW ENFORCEMENT CODE OF
ETHICS

As a law enforcement officer, my

fundamental duty is to serve mankind; to
safeguard lives and property; to protect
the innocent against deception, the weak
against oppression or intimidation and
the peaceful against violence or disorder:
and to respect the Constitutional rights of
all men to liberty, equality and justice.
 I will keep any private life unsullied as an
example to all; maintain courageous calm in
the face of danger; scorn, or ridicule; develop
self restraint; and be constantly mindful of the
welfare of the others. Honest in thought and
deed in both my personal and official life, I will
be exemplary in obeying the laws of the land
and regulations of my organization. Whatever
I see or hear of a confidential nature or that is
confided to me in my official capacity will be
kept ever secret unless revelation is necessary in
the performance of my duty.
 I will never act officiously or permit
personal feelings, prejudices, animosities
or friendship to influence my decision.
With no compromise for crime and with
relentless prosecution of criminals, I will
enforce the law courteously and
appropriately without fear or favor, malice
or ill will, never employing unnecessary
force or violence and never accepting
gratuities in return.
 I recognize the badge of my office as a
symbol of public faith, and I accept it as a
public trust to be held so long as I am true
to the ethics of police service. I will never
engage in acts of corruption bribery, nor
will I condone such acts by other police
officers. I will cooperate with all legally
authorized agencies and their
representatives in the pursuit of Justice.
 I know that I alone am responsible for
my own standard or professional
performance and will take every
reasonable opportunity to enhance and
improve my level of knowledge and
competence. I will constantly strive to
achieve these objectives and ideals,
dedicating myself before God to my chosen
profession….Law Enforcement.
CODE OF PROFESSIONAL CONDUCT AND
ETHICAL STANDARD
• This code shall be known as Philippine National
Police Code of Professional Conduct and Ethical
Standard (PNP Code of Conduct)
CODE OF PROFESSIONAL CONDUCT AND
ETHICAL STANDARD
PNP Stand on Basic Issues
1. PNP Image
2.Career Management the key to Professionalism
3.Police Management Leadership
4.Equality in the Service
5.Delicadeza
6.Police Lifestyle
7.Political Patronage
8.Human Rights
Standard of Police Professionalism

All members of the PNP shall perform

their duties with excellence,
competence, integrity, intelligence
and expertise in the application of
specialized skill and technical
knowledge.
 CUSTOMS AND TRADITIONS
Customs - Established usage or social practices carried
by tradition that has obtained the force of law.
Traditions - Bodies of belief, stories, customs and usage
handed down from generation to generation with the
effect of an unwritten law.
Courtesy - A manifestation or expression of
consideration and respect for others.
Ceremony - A formal act or set of formal acts
established by customs or authority as proper to special
occasion.
Social Decorum - A set of norms and standards
practiced by members during socials and other
functions.
Police Customs on Courtesy
Salute
Salute to National Color and Standard
Address/ Title – Using “Sir”
Courtesy Calls
• Courtesy Call on Newly Assigned/ Promoted/
Appointed member
• Christmas Call
• New Year’s Call
• Promotion Call
• Exit Call
Courtesy of the host
Rank has its own Privilege (RHIP)
Police Customs on Ceremonies
Flag Raising Ceremony
Flag Retreat Ceremony
Half-Mast
Funeral Service and Honors
Ceremony Tendered to Retiree
Honor Ceremony
Turn-Over Ceremony
Wedding Ceremony
Anniversary
Police Customs on Social Decorum
Proper Attire - appropriate and proper in conformity with the
occasion.
Table Manners – observance of table etiquette
Social Graces – conduct properly during social functions.
Uniform/ Appearance
Wearing of prescribed uniform.
Wearing as part of the uniform, awards and decorations earned.
Adherence to prescribed haircut.
Walk with pride and dignity.
 Other Police Customs

1. Visiting the Sick

2. Survivor Assistance to Heirs of Deceased
members
3. Visiting the religious Leaders
4. Athletics
5. Happy Hours
 Traditions
1. Spiritual beliefs
2. Valor
3. Patriotism
4. Discipline
5. Gentlemanliness
6. Word of Honor
7. Duty
8. Loyalty
9. Camaraderie
POLICE COMMUNITY RELATIONS
Basic Concept: PCR
Community relation is like a three-legged stool.
One leg is public relations.
Another leg is community service.
The third leg is community participation.
DEFINITION OF TERMS
1. Barangay - the basic political unit of the Filipino nation that
implements the policies of the national and local
governments.
2. Community - Refers to the civilian populace in cities,
municipalities or Public in general, and shall use
interchangeably with public, citizenry, society, or private
sector.
3. Human Relations - Consists of those fundamental precepts,
both moral and legal, which govern the relationships of
men in all aspects of life.
4. Mass Media - implies the use of radio, television and
emotion pictures in transmitting information to the public.
5. Police - a group of persons established, maintained and
organized for keeping order, safety, protection of lives and
properties and for prevention and detection of crimes.
 DEFINITION OF TERMS

6. Police Community Relation (PCR) - the sum total of dealings

between the police and the people it serve and whose goodwill
and cooperation it craves for the greatest possible efficiency in
the service.
7. Police Ideal - the expected essence of perfection, sympathetic,
courteous intelligent, honest, and in control of his emotions
and temper, at all times.
8. Personal Media - implies the use of rallies, meetings, speeches
and house to house visits to the community.
9. Police Public Relations - The continuing process by which
endeavors are made to obtain the goodwill and cooperation of
the public for the effective enforcement of the law and
accomplishment of police purpose.
10. Propaganda - the planned use of Public or mass
communication for public purpose.
 THE CONCEPT OF PCR
“Doing good” - delivery of the necessary police service
to the community.
“Telling the people about it” - proper projection of
the command before the public
 PRINCIPLES OF POLICE
COMMUNITY RELATIONS
1. Public support must be maintained
2. Public resentment must be avoided
3. Public goodwill must be developed
4. The public must be kept informed on regulations
and policies
 CURRENT PNP PCR THRUSTS AND
OBJECTIVES
PNP PCR Thrust
1. To restore public trust and confidence in the PNP.
2. To improve community participation and inter-agency coordination in support of
police activities.

PNP PCR Objectives

1. Improve public perception, opinion and attitude towards the PNP, through
publicity of the PNP organizational and individual accomplishment
2. Enhance public awareness and support on law enforcement, public safety and
internal security.
3. Strengthen linkages with the pillars of CJS, other government agencies and NGO’s
4. Organize and mobilize sectoral organization in support of police programs
 THE MAJOR STRUCTURE
COMPONENTS OF P.C.R
1. Police Information and Education
a. Community Information – about law enforcement
b. Institutional Information – about the PNP

2. Police Community Affairs

3. Community Assistance and Development
4. Community Inter-Relations
5. Community Organization and
Mobilization
 TYPES OF PCR
1. Public Information Program - bridge any
communication gap
2. Public Relation Program - maintain harmony and
mutual support
3. Civic Action Program – maintain and encourage
community development.
4. Psychological Program – condition both friendly and
hostile public
Teach-in vs Live-in
The conductor:
- looking for gravest personal
problems of Individual or group
- will not stay in the House of
the subject
- is not a long time resident of
the community
- will take several hours and as
mush as possible extend up to
nighttime.
The conductor:
- is looking for the urgent
problem of the family
- will stay in the house of the
subject
- must have a long time resident
in the community
- will take at least two days
depending upon the Evaluation.
CAMPAIGN FEEDBACK AND
EVALUATION SYSTEM (CFES)

• Unit Visitation
• Surveys.
• Records
• Interviews
• Media Analysis
 NET WORKING OPERATIONS: “THE
CONCEPT OF EXECUTION”
1. Congress
a. Organization Level Liaisoning

b. Top Hierarchy Level Liaisoning

c. Special Individual Liaisoning

d. Monitoring and assessment activities

e. Special Activities

f. General Liaisoning

2. The media

3. The Church

4. The Students/School

5. Community/Non-Government Organization (NGO)

 PUBLIC INFORMATION AND
PROPAGANDA OPERATIONS:
1. On Internal Security – on evils of terrorism
2. On Crime Prevention
a. how the public can reach public assistance.
b. Strengthen public, and the utilization of the tri-media
especially on modus operandi safety and the like.
3. On Public Safety
a. on pre disaster preparedness
b. on how to get government assistance
c. generate awareness and sympathy for the victims of
calamities and disasters
PUBLIC RELATION
It is a program designed to make the public
aware of what the agency is doing, why is it
doing, and how it contributes to the welfare of
the community.

Foundation of Public Relations -

GOLDENRULE: “Do not do onto others what
you do not want others unto you.”
Concepts of Public Relations
Live and let die
Give before you seek to get
Give what is due to others.
See the other person’s side
Respect, so you would be respected.
Obstacles or Irritants in Human
Relations & Public Realtions:
1. Police brutality
2. Abuses in search and seizures
3. Political interference
4. Graft and corruption
5. Police use of foul, or abusive languages
6. Harassing police tactics like indiscriminate searches
7. Filipino negative values
8. Lack of police professionalism
TYPES OF PUBLIC RELATION:

1.Public Awareness Programs

2.Informational Programs
3.Image Building Programs
Public Awareness Programs
• Mobile Vans
• Displays and Exhibits
• Informative Materials
• Open House
• Public Speakers
• Ride Along
Informational Programs
New Arrivals - making some members of the
community feel at home in their news surroundings.
Traffic Advisory Reports - Coordinate with the
media in announcing important traffic matters such as
road accidents, highway construction and traffic
congestion.
Informational Bureaus - Information about such
things as renewal of drivers’ license, payment of utility
bills, availability of legal services and other items.
Informational Brochures - Provide the public with
booklets, pamphlets, and other types of publications,
which contain information of the community interest.
Image Building Programs
1. Citizens awards
2. Police Color Guard
3. Police Citizens Luncheons
4. Operational Handshake
5. Recruit Visitation Programs
6. Community Events
7. Gift Packages
PEACE OFFICER’S INDIVIDUAL
PUBLIC RELATIONS
1. Domestic Relations
2. Neighborhood Relations
3. Community Relations
4. Church Relation
5. Government Relations
PEACE OFFICER’S PROFESSIONAL
PUBLIC RELATION

1. Intra-Departmental Relations
2. Inter-Departmental Relations
3. Citizen’s Relations
4. Complainants’ Relations
5. Relations with Accused Persons
6. Relation with State Prosecutors and/or
Fiscals
7. Judicial Relations
REGAINING AND MAINTAINING PUBLIC
TRUST AND CONFIDENCE

 Be people oriented
 Increase the personnel assigned to patrol
division
 Requesting the community to assist
 Coordinate with the business community
 Conduct in-depth study.
POLICE PERSONAL APPEARANCE
AND THE COMMUNITY
1. Police Personal Appearance
2. Police Satisfactory Uniform
3. Police Personal Cleanliness
4. Must Have Periodic Inspection
5. Policemen Mental Attitude
6. Policemen Habits and Conversation
7. Policemen Personal Habits
8. Policemen Must Avoid the Appearance of
Evil
POLICE STATION/HEADQUARTERS AND
THE COMMUNITY

1. Appearance of Police
Station/Headquarters
2. Policemen at Station/Headquarters
3. Police Telephone and the Citizen
4. Attitude in Receiving Complaints
5. Attitude of Complaint Desk Officer
6. Must Be Attentive to the Complainant
 “The citizen can bring our political and
governmental institutions back to life, make
them responsive and accountable, and keep
them honest. No one else can.”
John W. Gardner, US Secretary of Health and
Education, 1965-68

THANK YOU!