CVs and

Covering Letters
bristol.ac.uk/careers
 Pages
SECTION 1
The Basics 2-5

SECTION 2
Targeting your CV 6-7

SECTION 3
Jobs outside of the UK 8

SECTION 3
Sample CVs 10-25

 Skills based CV (page 10-11)

 Chronological CV (page 12-13)
 English graduate, skills based CV, targeting marketing sector (page 14-15)
 Psychology graduate, targeting a job in mental health (page 16-17)
 One page CV targeting investment banking (page 18)
 One page CV targeting management consulting (page 19)
 Engineering graduate, targeting engineering and technical jobs (page 20-21)
 Law graduate, targeting legal sector (page 22-23)
 Finalist CV, targeting marketing sector (page 24-25)

SECTION 4
Issues facing Mature Students/Career Changers 26-28

 Mature student CV, skills based (page 27-28)

SECTION 5
Issues facing International Students 29

SECTION 6
Covering Letters 30-38

 General purpose covering letter (page 31)

 Speculative covering letter for work placement (page 32)
 Disclosing disability covering letter (page 33)
 Covering letter – someone who doesn’t meet minimum requirements (page 34)
 Speculative covering letter enquiring about work experience (page 35)
 Covering letter PhD, looking to move into management consultancy (page 36)
 Covering letter for student industrial placement (page 37)
 Speculative covering email, enquiring about job opportunities (page 38)

SECTION 7
Overview of CV resources available at the Careers Service 39

If you require further help after reading this booklet, visit the Careers Service website and find out about CV
clinics and CV workshops which can support you:

www.bris.ac.uk/careers/events/index.asp
1
Writing a CV

Your CV is a concise factual document, designed to demonstrate to employers exactly how you meet
their own criteria. A CV can be used to highlight your key ‘selling points’ to a Recruiter to achieve an
interview - your aim is to be remembered as an individual with appropriate skills, qualifications and
potential so your CV should provide a summary of your personal, educational and employment
experiences to date. There are a range of formats and styles that you can use so choose the one that is
right for you and that is appropriate for each application that you make – employers may have varying
requirements. There is no single style of CV that will please everyone. Whatever format you follow,
the key points to ensure are that your CV is clearly structured, interesting, targeted and concise.
Follow the guidelines below for optimum success:

What makes an effective CV that stands out from the crowd?

1. Target it. Tailor your CV to the job and organisation that you are applying for. Reflect the skills in
the job description and match their selection criteria as closely as possible.

2. Highlight any relevant experience and prioritise this—ideally on the first page.

3. Make it easy to read. Use an attractive and professional layout and formatting. Use clear
headings and a typeface such as Arial or Verdana and use no lower than font 10 or 11.

4. Check for correct grammar, spelling and punctuation.

5. Be concise. One or two full pages (although academic CVs can be longer).

6. Summarise your experience and achievements—bullet points can help the reader and will add
emphasis, rather than using long paragraphs of text. Use active verbs to provide a dynamic feel to
your CV.

7. Provide evidence and use real examples. Reflect on where and how you’ve developed your skills
and identify your specific achievements and successes. Don’t just list responsibilities.

8. Highlight your individuality. A good CV brings the candidate to life through describing your
experience, achievements, responsibilities and interests and makes you memorable in the
Recruiter’s eyes.

9. Include a good range of recent experience. Demonstrate how you’ve used your time productively
at University, rather than mainly focusing on school based achievements.

The advice in this booklet is aimed mainly at those with bachelors’ and masters’ degrees. Those with
Postgraduate Research Degrees will find their CV needs exceptionally well catered for on:
www.vitae.ac.uk

2
When do I need to use a CV?

 When an employer asks for one

 When making speculative applications (written or in person) for a job or work experience
 To give to employers at a careers or recruitment fair
 Don’t send one if the employer has asked for an application form.

Always attach a one page covering letter when sending a CV or use a covering email with CV
attached.

Key presentation points

.  Write in sentences or note form but keep it concise. Use bullet points to structure and break up the
text. Don’t just provide a list of short points – try to identify the relevant transferable skill used,
evidence of that skill and the outcome – how did they know what went well or how did this fit with the
work of the organisation? (eg. They provided the analysis for the supervisor’s monthly report etc.).

 It's OK to use "I" but try to lead with active verbs to provide a more dynamic feel to your CV when
describing experiences and achievements (eg. responsible for, organised, managed, secured,
established, designed, compiled…. page 7 provides further suggestions)

 Use reverse chronological order in all sections, ie list your recent experiences first.

 Wherever possible, ensure that you focus on recent achievements – include academic awards and
explain their significance, eg. “awarded to the top three students in the year”. Omit or briefly
summarise school prizes. Include school experience if you are a first or second year student
applying for part-time work, summer internships or industrial placements and haven’t had much time
to develop your interests at Bristol yet - but Recruiters want to know how you have spent your time
outside of your academic studies whilst at university, so make sure that you have evidence of this.

 If you are a finalist or penultimate year student applying for internships, you can provide a predicted
degree grade based on your previous exam performance. Law firms may expect a detailed
breakdown of module results.

Frequently Asked Questions

Where should I put my gap year ?
Under 'work experience' and/or 'travel'.

Should I include a "personal profile" or “objective” at the top?

If you use a profile, ensure that it adds value to your CV and is distinctive, rather than a list of generalisations
about teamworking and communication skills. It’s often better to make these points in your covering letter.
A ‘personal profile’ can be a useful device for those with a more complex history, particularly mature
students. It may also be useful to provide an idea of your career aspirations and a brief personal overview in
a situation where you will not be able to accompany the CV with a covering letter or email, for example if you
are applying for vacancies through a Recruitment Consultant and your CV may be forwarded to a range of
employers – in this instance, the profile could provide an opportunity to outline your career aims.

3
Where do I put a year abroad (as part of my course)?
It depends what you did- work will go under the employment section, while a spell at an overseas university
should go under "education".

I’ve too much experience to fit in

Include only the most relevant/recent. Summarise the rest with a sentence beginning “Other
employment/experience/interests includes……” You may choose to leave out experience that isn’t
relevant, or if you have had multiple part-time jobs you could summarise this experience, rather than list
every place you have worked.

Do I attach a photograph?
In the UK it’s not usual. Some countries require this so look at the country specific advice on the Prospects
website (www.prospects.ac.uk) to see if you need to include one. See page 8 for further information.

To what extent can I “embellish”?

The CV is part of the contract of employment and if an employer discovers that you have lied you can be
dismissed. You can legitimately make the most of anything you've done but it's got to have some foundation
in fact. Selectors can spot omission and overstatement, and will often probe about this at interview.

Should I include age, gender, marital status or date of birth?

These are no longer required, although your age can often be calculated based on the dates of your
education. If you have an unfamiliar first name you may prefer to forestall any confusion by stating your
gender, but it’s no longer a legal requirement.

How many referees do I need and who should they be?

Usually two. Ideally one university, one employer. If you consider the employer unsuitable or difficult to
contact you could use another academic. Your tutor usually acts as your university referee, although you
could approach another member of staff if you feel they are more appropriate. Others you could consider
include family friends of professional standing or former teachers. Get permission from your referees first
before including them and ensure their contact details are up to date.

Problems

What about absence through illness?

It depends on the nature and length of the illness. If it's just two or three months it's probably nothing to
bother about, so why draw attention to it? If it's a longer period it's probably worth talking with a careers
adviser, especially if the issue is sensitive. If you have recovered you can say so in the covering letter - your
subsequent work and academic record can be offered as supporting evidence. Although you're not
compelled to tell them anything, it's usually best to offer some sort of explanation. Selectors have a keen
eye for unaccounted time.

What about disappointing exam results?

Don't think you can get away by writing 'second' if you got a 2 (ii) or nothing at all if you got a third.
If your results disappointed you, be direct about it. You can use your covering letter to acknowledge your
disappointment and explain how the situation came about. But avoid dwelling on the negatives and
concentrate instead on telling them about your positive qualities and what you've learnt from the setback.
As for poor first and second year results, there's usually no absolute need to put them down, so if you
enjoyed your first year too much but subsequently did better you'll usually get away with it! However some
employers, notably in law, do like you to include them.

4
Do I need to tell them about my disability?
You're under no obligation to do so. Disclosure issues are covered in 'Disclosing your Disability' which is
available on the careers website (access this through the careers catalogue under ‘Resources’). If you wish
to raise the issue your covering letter is a good place. See the example letter at the back of this booklet.

I have no interests outside of my course

You must have some spare time and there must be some things which you can present in a constructive way
so think hard. Don’t dismiss even minor interests - what do you read? How do you socialise? Do you
exercise? Where have you travelled? What do you discuss with your friends?

All my spare time is centred on one interest. Won't my CV look unbalanced?

People who have an overriding commitment to one activity - a sport for example - are often involved in many
ways. Make sure you explain your role in organising social activities, managing club finances, motivating
and training your team mates. And don't dismiss other interests which may seem comparatively minor but
which broaden your profile.

I've had no positions of responsibility

Responsibilities don’t only come with formal titles. Identify other situations in which you have made a
contribution. This may be through joint coursework, employment, voluntary work, travel or personal
interests. You don't need to have a separately headed 'responsibilities' section in your CV if all it does is
draw attention to what you haven't done.

Words which make an impact

Using active verbs and action words to describe your activities (preferably a verb in the past tense) can
give your CV and covering letter more of a dynamic feel. Some examples of words to use are:

Achieved Defined Influenced Ordered Selected

Addressed Delivered Initiated Organised Simplified
Advised Demonstrated Instructed Participated Solved
Allocated Designed Interviewed Performed Sorted
Analysed Developed Investigated Planned Supervised
Arranged Devised Implemented Presented Taught
Assessed Diagnosed Improved Processed Tested
Authorised Edited Itemised Produced Trained
Awarded Effected Launched Promised Transformed
Broadened Eliminated Led Proved Transferred
Budgeted Encouraged Liaised Recommended Utilised
Coached Engineered Maintained Redesigned Verified
Collaborated Established Managed Reorganised Vetted
Collated Evaluated Mastered Represented Volunteered
Co-ordinated Expanded Marketed Researched Voted
Controlled Facilitated Maximised Responded Widened
Communicated Forecasted Mediated Restructured Won
Composed Founded Motivated Revamped
Converted Helped Minimised Reviewed
Created Increased Operated Scheduled

5
 The best CVs target a specific employer or employment sector
It’s worth the effort to ensure that your CV is targeted at the employer that you are applying to, particularly if:

 You have skills, experience and interests which match their needs closely and can highlight this.
 You are aiming at a specialist niche employer – motor racing, wind energy, art restoration, tour
operator etc.
 You are approaching a small employer that has particular needs and doesn’t have a big HR
department to handle recruitment.
 When competition is especially fierce – for example, jobs such as management consultancy,
advertising and environmental consultancy receive more applicants than they have jobs. Ensure
your CV is focused so that you stand a chance of catching the Recruiter’s attention.

How to target

Identify
o Exactly what the employer wants. The more specific you are, the more targeted your CV will appear.

o Use the job description/person specification and company website to draw up a list of what the
organisation wants. Match your own experiences to these key requirements. Try to mirror the
language they use, without doing a straight cut and paste job.

Vary
o Detail: Information about (for example) course content or exams taken will be of great interest to some
employers, irrelevant to others.

o Emphasis: Draw attention to activities most relevant to the job/employer. A management consultant,
for example, changes things, so emphasise situations where you have made a difference.

o Headings: Using appropriate headings helps draw attention to the relevance of your experience.

o Organisation: You don’t have to follow a conventional set format. Group relevant experiences
together, heading them “Related Experience”. This might include paid and unpaid work, short visits
and courses, or extra curricular activities and responsibilities.

o Order: List your skills and experiences in a sequence which reflects the employer’s own order of
priority.

o Tone: The manner in which you’d approach an advertising agency is likely to differ from that in which
you’d tackle a job in finance or academia. “Entertain us” said one agency. Take a risk.

o Explanation: Ensure that they understand the relevance of any of your experiences, whether a job, an
interest or extra curricular responsibility. Explain them clearly, spelling out why they’re relevant.
Don’t half-tell them, leaving them to work out the value of your experience themselves.

6
Here’s some ways you can adapt and target your CV for a few popular areas:

Advertising
 We’ve seen successful CVs presented in all sorts of formats - as folded leaflets, with photographs,
even one which was presented as an illustrated storyboard. But you are just as likely to hit the mark
with a more conventional format. A one page CV can be an opportunity to show off your
communication skills. Less can mean more.
 Drop all the irrelevancies, particularly things from long ago - the D of E bronze, your driving
licence, your first year membership of WhateverSoc. Advertisers won’t want to know that you
were a prefect.
 Advertisers communicate with slimmers, charity givers, three year olds, cat lovers, Sunday
Sport readers - all ages, social groups, ethnicities. Give them evidence of interest in other
people, their values and cultures. Good advertising applicants often pull relevance out of
unlikely experiences. Tell them about the kind of people you worked with in your jobs and the
things you learned. Offer insights into what your experiences have taught you. If you worked
in retail demonstrate that you picked up a bit about customers and marketing.
 Keep them interested. Advertising is communication, so hold their attention. Presentation
and language can be relatively relaxed. Many of the CVs we see are just too boringly
buttoned-up to get noticed.
 On the other hand wacky attempts are unlikely to impress. They’ll have seen most before. Don’t
try attaching your CV to a brick or champagne bottle, for example. Couple individuality with
professionalism.
 There’s no successful formula. The advice you’ll hear more often from us is “take a risk”. Show
them who you really are - loosen up, keep things lively.
Media
 We see lots of CVs aimed at radio, TV, journalism, PR and such like. Although most cover two
pages, a one page CV allows you to demonstrate that you can do what the job demands - attracting
and retaining attention, delivering messages interestingly yet economically.
 Hit them with all your media experiences, large or small, gathered together on the front page.
Use headings such as ‘Broadcasting experience’ or ‘Related media experience’, but don’t omit
all the other stuff. ‘Make yourself interesting’ says one media trainee.
 Keep it lively. Keep it short.
Law
 Law recruiters often like more academic detail than other employers. Give them a breakdown of your
courses and marks year by year. Provide evidence of commercial awareness.
 If you’ve had a fair amount of legal experience gather it under the heading ‘related experience’
or ‘legal experience’. Don’t restrict this to vacation placements. Include activities such as work
for a law clinic, mini-pupillages, participation in mooting, court visits, shadowing solicitors etc.
Science
 Expand on your course a little. Tell them of any special options, particularly those related to their
activities. Detail projects and dissertations.
 Include a technical section with lab skills, techniques and equipment you’ve used.
 If you’ve related work experience make sure you fill in the detail, explaining the context within
which you worked and the broad project aims, as well as your individual contribution.

Management Consultancy
 Think about what management consultants do. They analyse problems. This means not just
combing through data but talking to people at all levels. They write reports. They need to persuade
people of the value of their solutions. Give evidence of situations where you have used these skills.
 Their fundamental aim is to introduce change, to improve things. Tell them about times when you’ve
changed something - at work, on your course or through extra-curricular activities. Examples don’t
have to be big. Changing the world can come later. Even a dull job with no responsibilities can put
you in a position to recognise potential improvements. That’s called business awareness!

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 What to include in your CV – at a glance:

Personal details Employment or work Interests and achievements

 Name
 Address
 Phone
 Email
 Perhaps: nationality
Don’t include:
 Marital status
 Health
 Age
Education
 University, degree subject,
class expected or attained
 College and/or school name
 A levels (or equivalent) with
subjects and grades
 GCSEs (no need to list all
subjects- just number and
grades)
Don’t include:
 Primary/prep school,
university and school
addresses (but useful to
include town or city),
examining boards, minor
qualifications unless they are
directly relevant – include
them under other skills/
achievements.
experience
(in reverse chronological order)
 Include work experience, paid
or unpaid.
 Expand a little – describe the
duties and skills even for
basic jobs. Include
significant achievements and
instances in which you ‘added
value’ to the organisation.
 If appropriate, divide the
section into ‘related’ and
‘other’ work experience.
Responsibilities (and
achievements)
 Include: committee
memberships, organising
social events, being a student
representative.
 Don’t just write ‘treasurer’ –
describe what was involved
and the skills you developed.
 Concentrate on your
achievements at university
over the last three years –
don’t give too much space to
school.
 If your formal responsibilities
have been few or are
non-existent, don’t have a
separate section – just have
an ‘interests’ section.
 Don’t merely list your
interests – explain your
involvement. If you play in
an orchestra, that means time
management, persistence,
reliability – not just ‘grade 8
flute’.
 Emphasise the achievements
from each one – if you’ve
walked the Pennine Way, say
so.
 Don’t drag up minor interests
from years ago – you may be
asked about them.
Other skills (and
achievements)
 Languages (and fluency),
computer skills, speech and
drama, Duke of Edinburgh,
driving licence (if
appropriate).
 Lab skills (or include these
alongside your degree).
Referees
 Always get permission from
your referees first.
 Ideally one university and one
employer.
 Ensure that their contact
details are up to date.
 It is fine to write ‘References
available upon request’,
especially if you lack space or
haven’t finalised them yet.

Jobs outside of the UK

Employers in other countries may have a different requirement of how your CV should be
presented. US employers tend to ask for a Resumé, which is a shorter (usually one page)
summary of your experience. Several European countries require a photograph as part of the
CV. To check worldwide CV guidelines, go to the Global CV and Resumé Guide in the
Information Centre and look at the country-specific advice for applications and CVs in the
country-by-country profiles on graduatejobsineurope.com and www.prospects.ac.uk

8
 It’s not enough to infer – EXPLICIT EVIDENCE IS CRUCIAL. Saying you were a
member of a team working on a project is not enough. What was your personal
contribution? How did you affect or influence the outcome? Was it a team you had
to be in (for example for a piece of coursework), or something that you initiated or
chose to take part in?

QUANTIFY WHENEVER POSSIBLE. What was the budget you had for running a
Society event? How many new members did you recruit, how many tickets did you
sell, how much money did you raise?

DEMONSTRATE INTEREST in your chosen role/sector through the evidence that

you provide and the activities you have undertaken. That might be through relevant
work experience (paid or voluntary), or being an active member of a relevant student
society. Make it clear that you are focused on applying to this role with this
employer and are not just applying on a whim.

In the next section we’ve laid out a range of examples of the three main types of
CV. These can be either:

Chronological
List your most recent experience first and work backwords. They are the most
commonly used format.

Skills based
Useful if you’ve a clear set of skills to offer, particularly to a specialist sector.
Also effective for mature applicants who may want to draw out skills gained
from a diverse range of jobs and experiences.

One page
Usually chronological, but can be skills-based. A particularly effective
way to communicate with media employers and often required by investment
banks and some management consultancy firms.

 The first two CV examples demonstrate how the same candidate has prepared both a
skills based and a chronological CV to outline their experience.

 This is followed by a range of CV formats and styles which demonstrate how different CVs
can be targeted for specific employment sectors.

9
 Profile is optional – if you use one, make it
Version 1: targeted and brief – don’t sound generic. Good
if you are sending CV to a Recruitment Agency,
Skills Based CV Example otherwise maybe include these details in the
Justin Creasey covering letter instead

Flat 3, 6 St Paul’s Road, Clifton BS8 4PQ

Justin.Creasey@bristol.ac.uk Tel: 0117 9741699 Mobile: 0788 1218931

Personal Profile

Final year Geography student from Bristol University, with practical experience of environmental sampling
and knowledge of environmental issues, now seeking a career in the environment sector.

Key Skills
Decide which sub-headings are most appropriate to describe your
experience and the skills that you want to highlight to the employer
Communication

 Analysed data from soil and water samples and communicated findings to clients during three month
placement at Greencap Environmental Sampling.
 Liaised with colleagues in other departments across the organisation at Greencap.
 Led groups of up to 30 prospective students and their parents around the School of Geography and the
campus during University Open Days, effectively promoting the university courses and facilities.

Leadership & Co-ordination

 Organised annual Geography Ball, including venue and entertainments and selling of 200 tickets as
Social Secretary of Bristol University Geography Society.
 Negotiated a £200 sponsorship deal for the University Karate Club with local student venues.
 Act as Assistant Coach for newer club members of University Karate Club, demonstrating different
movements and basic techniques.
Provide context of where you
Problem Solving developed the skill

 Carried out data analysis from site soil samples at Greencap. When discrepencies arose, I retested
samples and liaised with different colleagues across the organisation to correctly interpret findings before
reporting back to clients.
 Arranged alternative entertainer to perform at Geography Ball when original act cancelled at short notice
due to illness.

Teamwork

 Committee member and Social Secretary of Geography Society - attended and contributed to meetings
and helped to organise and run a variety of events.
 Worked in small groups throughout practical fieldwork element of my degree, carrying out mapping, data
collection and group project work.
 Worked as delivery team member at Domino’s Pizza, ensuring efficient and fast delivery of take-aways to
a variety of customer addresses.

10
 Begin next page with a new section
Additional Skills

 IT skills - Proficient in Microsoft Office, SPSS, Mat Lab

 Written and spoken Spanish (A Level study plus numerous visits)
 Clean driving licence
 Qualified First Aider

Education

2010-2013 The University of Bristol BSc (Hons) Geography – predicted 2:1

Course covers Physical and Human Geography, Hydrology, Environmental Change and Spatial/Statistical
Modelling. Dissertation project: Soil and water contamination associated with unauthorised waste
disposal.

2003-2010 Tunbridge Wells School, Kent

A level: Geography A, Mathematics B, Physics B

GCSEs: 9 (5 As, 4 Bs) including English and Maths
Work Experience

July – Sept 2012 Greencap Environmental Sampling, Kent

 Three month summer placement carrying out environmental sampling of soil and water.
 Attended site visits with the Geotechnical Division to investigate, test and advise on geological, ground
and structural conditions and risk factors
 Gained an awareness of testing, inspection and compliance to ensure that companies adhere to health
and safety issues and environmental protection guidelines.

June – Sept 2012 School of Geography, University of Bristol – Open Day Assistant

2010 – 2011 Domino’s pizza, Bristol – Delivery person

Achievements, Interests & Responsibilities

 Social Secretary of Geography Society - organised Geography Ball for 200 people, raised £400 for
charity
 Enjoy running and have completed Bristol Half Marathon and Tunbridge Wells Half Marathon
 Member of Bristol University Karate Club
 Bristol Plus Award – participated in extra curricular workshops to develop employability skills
 Enjoy films, reading, travelling and spent first year summer vacation inter-railing around Europe
If you need to save space, don’t
Referees Available upon request include full references

11
Version 2:
Chronological CV Example
Justin Creasey
Flat 3, 6 St Paul’s Road, Clifton BS8 4PQ
Justin.Creasey@bristol.ac.uk Tel: 0117 9741699 Mobile: 0788 1218931

Education

2010-2013 The University of Bristol BSc (Hons) Geography – predicted 2:1

Include skills and  Course covers Physical and Human Geography, Hydrology, Environmental
knowledge Change and Spatial/Statistical Modelling.
gained from your  Regularly work in small groups during practical fieldwork exercises, carrying out
degree,
mapping, data collection and project work, operating as group leader on a
especially if these
are relevant for rotational basis. Developed good problem solving and analytical skills.
the job you are  Dissertation project: Soil and water contamination associated with unauthorised
applying for waste disposal.

2003-2010 Tunbridge Wells School, Kent

A level: Geography A, Mathematics B, Physics B

GCSEs: 9 (5 As, 4 Bs) including English and Maths

Work Experience Start sentences with active words to give your CV a dynamic feel

July – Sept 2012 Greencap Environmental Sampling, Kent

 Three month summer placement carrying out environmental sampling of soil and water.
 Attended site visits with the Geotechnical Division to investigate, test and advise on geological,
ground and structural conditions and risk factors.
 Analysed data from soil and water samples and communicated findings to clients. Retested
samples to check for discrepencies and liaised with different colleagues across the organisation to
correctly interpret findings before reporting back to clients.
 Developed understanding of soil and rock classification and geophysical, hydrographic and
topographic surveying techniques.
 Gained an awareness of testing, inspection and compliance procedures to ensure that companies
adhere to health and safety issues and environmental protection guidelines.

June – Sept 2012 School of Geography, University of Bristol – Open Day Assistant
 Led groups of 30 prospective students and parents around the School of Geography and campus
during University Open Days. Effectively promoted the university courses and facilities.

2010 – 2011 Domino’s pizza, Bristol – Delivery person

 Worked as delivery team member at Domino’s Pizza, ensuring efficient and fast delivery of
take-away meals to different customer addresses.

12
Achievements & Responsibilities
Good to include
tangible figures
Social Secretary of Geography Society

 Organised annual Geography Ball, including venue and entertainments and selling of 200 tickets as
Social Secretary of Bristol University Geography Society. Raised £400 for charity.
 Arranged alternative entertainer to perform at Geography Ball when original act cancelled at short
notice due to illness.
 Attended and contributed to committee meetings and helped to organise and run a variety of events,
including quiz nights, pub crawl and ten-pin bowling.

Member of Bristol University Karate Club

 Act as Assistant Coach for newer club members of University Karate Club, demonstrating different
movements and basic techniques.
 Arrange training sessions and regular practice which requires dedication and commitment.
 Negotiated a £200 sponsorship deal for the University Karate Club with local student venues.

Bristol Plus Award

 Participated in extra curricular workshops to develop employability skills, including interviews,

networking, negotiation skills workshops, plus Intensive Skills Day delivered by PwC.

Include IT skills developed during

Skills
your degree and work experience

 IT skills - Proficient in Microsoft Office, SPSS, Mat Lab, Geosoft

 Written and spoken Spanish (A Level study plus numerous visits)
 Clean driving licence
 Qualified First Aider

Interests

 Enjoy films, documentaries, reading, especially science fiction, action and travel genres. I enjoy
travelling and spent my first year vacation inter-railing around Europe with friends.
 I enjoy running and have completed Bristol Half Marathon and Tunbridge Wells Half Marathon.

Referees

Dr Derek Johnson, Senior Lecturer, School of Geographical Sciences, University of Bristol BS8 1SS
Email: D.S.Johnson@bristol.ac.uk

Ms Katrina Davies, Director, Greencap Environmental Sampling, Montrose Road, Tunbridge Wells,
Kent KT6 7PS Email: Katrina.Davies@greencap.co.uk

13
English graduate using a skills based CV to target jobs in the marketing sector

Daksha Bhaskar
27 Guyscliffe Road, Bristol BS8 4TB
Mobile 07687 426812 Email: Daksha.Bhaskar@gmail.com

Objective: Achieving, enthusiastic English graduate with commercial experience seeking varied
marketing role to employ writing and people skills.

Relevant Experience and Skills

Communication Skills
 Sourced contacts and built relationships with companies targeted to sponsor the netball team.
Negotiated £3000 sponsorship to purchase kit for the team.
 Talk to elderly attendees of a lunch club as part of student volunteering to provide them with social
contact and interaction.
 Strong communication skills required throughout all of my work experiences.

Commercial Experience
 Developed understanding of consumer behaviour and marketing in sales role at Next. Rearranged
display of underselling brands in Homewares shop after discussing my ideas to increase sales with
the manager which led to a 25% increase in sales of those products.
 Regular reader of Campaign and Marketing Week and keep up to date with business news via the
BBC and FT websites.

Writing Skills
 English degree developed excellent written skills, including researching and writing 10,000 word
dissertation.
 Sole responsibility for editing sports and societies guide for the Students’ Union and contributed to
writing guidelines for ‘successful funding bids’ for other societies to use.
 Produced professional correspondence (email and letter) with companies to negotiate sponsorship
deals.
 Wrote blog articles for English Society website.

Organisation/Events
 Designed themed social activities for netball team. Oversaw and organised arrangements for
annual netball tour, which involved managing a budget, receiving and processing payments from
260 players, sourcing travel, accommodation and liaising with host teams.
 Organised netball fixtures, transport and training arrangements throughout academic year.
 Time management at university, working part-time, volunteering, studying and meeting academic
deadlines alongside extra-curricular activities.

Administration / IT
 Proficient user of multiple software packages. Some webwriting experience. Good
understanding of social networking platforms (Twitter, Facebook and LinkedIn).
 Experience of updating and maintaining a confidential client database.
 Organised approach to prioritising work in order to multi-task and keep on track of high volume of
tasks in office administrative role.

14
Education

2010-2013 University of Bristol BA (Hons) English, anticipated 2:1

2003-2010 Abbeyfield School, Birmingham

A-levels: English (A), Philosophy (A), French (B)
AS-level: Spanish (C)
GCSEs: 7 As, 3Bs

Employment

2010-present Sales Assistant Next Retail, Cabots Circus, Bristol

 Provide excellent customer service to customers.

 Maintain the shop floor, stock take, check and accept deliveries and handle money.

Summer 2009 Ridgeway Office Solutions, Birmingham

 General office duties, word processing, talking to suppliers

2008-2010 Sales Assistant Homes and Interiors, Birmingham

 Served customers, ensured stock was well presented and displayed.

 Proactively suggested ways to increase sales of selected products which resulted in a 25%
increase in sales of those products.

Voluntary Work

2011-ongoing Holyfields Community Lunch Club, Bristol

 Volunteer at community lunch club through student volunteering, engaging with elderly visitors in
lively conversations, helping them overcome feelings of isolation.
 Assist with catering, setting out tables and clearing up after visitors have left.

Achievements, Interests and Skills

Sport Netball Captain, University of Bristol (2011-2012)

Led and motivated team members of all abilities. Arranged fixtures, transport and training
throughout academic year.

Enthusiastic runner, have completed Bristol Half Marathon and raised £300 for
Parkinson’s Disease Society.

Reading Avid reader, from classic and serious modern fiction to autobiographies.

IT Skills Conversant with Microsoft Office, webwriting and social media platforms

Languages Conversational French and Spanish

References Available upon request.

15
 Psychology graduate, targeting a job in mental health
10 Chodren Way
Cowley
Jessica Brown Oxford
OX4 6ST
07681 845071
Jessica.R.Brown@gmail.com
Profile
Capable and motivated Psychology graduate with a range of relevant experience and excellent
communication skills. Degree course has developed logical and analytical skills and teamwork and
leadership skills have been developed through university societies, work experience and sports
activities. Now keen to gain clinical experience within a mental health organisation.

Education
2009 – 2012 BSc (Hons) Psychology, University of Bristol First Class

Subjects studied included cognitive psychology, neuropsychology and biological psychology,

perception and memory, language and developmental psychology and behavioural neuroscience

Dissertation: The relationship between attachment styles and attachment to food in eating
disorders
th
2007-2009 A Levels Cowley 6 Form College, Oxford
Psychology (A), Mathematics (A), English Literature (B)

2002-2007 GCSEs Brook School, Cowley, Oxford

3 A*s, 4 As and 3 Bs

Employment and Work Experience

2011-2012 Volunteer Womankind, Bristol

 Working as a volunteer for woman’s therapy centre, dealing with clients experiencing
mental health issues, including depression, self-harm, anxiety and eating disorders, to
help them manage their lives more effectively.
 Responsibilities include answering calls on telephone helpline, dealing with each
individual’s issues confidentially and sympathetically.
 I am trained befriender, spending two hours a week helping women who have mental
health issues who feel isolated to build their self-esteem and confidence.
 Requires keen sensitivity, self-reliance and a calm and approachable manner to develop
rapport, build trust and work with each client’s individual issues.

Summer Volunteer Bristol Mind

2011
 Volunteer for Bristol Mind’s MindLine telephone helpline, offering support for people with
mental health issues to listen and provide information about mental health and local
services.
 Requires excellent interpersonal skills to signpost and advise callers on help available.

16
Sept - June Bristol University Student Mentor
2011
 Working with pupils in local secondary schools to encourage and support them, raise their
aspirations and offer a positive role model for them to overcome barriers to learning.
 Involved talking confidentially with different pupils in a 1:1 or small group setting,
encouraging them to talk about their lives, find solutions to their problems and encourage
them to pursue their dreams and ambitions.

Oct – Dec Bristol University Volunteer Sports Coach

2010
 Working with young people, assisting with sports coaching to engage them in enjoying
activity and sports. Included helping to organise multi-sports sessions and running a
swimming gala for local schools.
 Required enthusiasm, patience and motivational skills to work with a diverse group of
children and young people, as well as team-work skills to work alongside other volunteers.

Skills
IT Proficient user of Microsoft Word, Powerpoint and Excel, as well as SPSS statistical software

First Aid I am qualified as an Emergency First Aider at Work

Driving I hold a full, clean licence

Interests
Travelling I enjoy travelling and interrailed around Europe with friends before university, which required
raising money for the trip, planning the itinerary and booking independent travel arrangements
which required good organisational skills. I enjoy learning about other cultures.

Cooking I like to cook for friends, especially experimenting with Italian and French dishes.

Sports I enjoy playing a number of sports including tennis, hockey and netball and I regularly go to the
gym which helps me to relax and keep fit.

Psychology I regularly read books on psychological issues and subscribe to The Psychologist monthly to keep
informed about new developments. I am also a member of the British Psychological Society.

References
Dr S Pitkin, School of Experimental Psychology, University of Bristol, 12a Priory Road, Bristol BS8 1TU
Email: S.T.Pitkin@bristol.ac.uk

Mrs Kathryn Hope, Manager, Womankind, Brunswick Square, Bristol BS2 8PE
Email: K.Hope@womankind.org.uk

17
One page CV targeted at Investment Banking

Yiu Suen
4 Collingwood Road, Redland, Bristol, BS7 4PQ
Tel: 01864 678789 email: YiuSuen@hotmail.com Nationality: British
EDUCATION

2009-2012 University of Bristol BSc (Hons) Economics and Finance 2:1

Studied microeconomics, macroeconomics, econometrics, accounting, financial markets,
corporate finance and management. Final year project on global economic crisis which
developed research and analytical skills, presentation and report writing skills.

2001-2008 The Chase School, Reading

A Levels: Economics (A), Mathematics (A), Geography (A) GCSEs: 4 A*s, 4 As, 2 Bs

WORK EXPERIENCE

Summer 2011 Morgan Stanley, London – Corporate Treasury Analyst (Internship)

 Supported Analysts providing corporate finance advice to senior management and business units.
 Liaised with rating agencies, regulators and creditors to manage the Firm’s foreign exchange rate and
interest rate exposure and supported the capital team in Financial Services Authority stress testing.
 Assisted Senior Analyst in writing reports for European Risk Committee and FSA Regulatory Meetings.
 Analysed the capital and liquidity implications of new Bank and Broker dealer entities.
 Required excellent communication and analytical skills and precise attention to detail.

9/2008 – 4/2009 Bank of England – Data Analyst (pre-university placement)

 Carried out data analysis within the Markets Directorate of the Bank of England during the middle of the
banking crisis which enabled me to gain an insight into risk management within financial market operations
and the challenges facing the industry.
 Responsible for collating up to date information on financial markets, requiring liaison with other
organisations and institutions across the financial sector.
 Developed analytical ability and IT skills using spreadsheets, data analysis and finance software.

2009-2012 Other jobs at university including working as a barman and supermarket assistant

RESPONSIBILITIES / ACHIEVEMENTS

Member of Bristol University Investment Society (2010-2012)

 Helped organise programme of speakers from leading investment banks to expand awareness and
knowledge of the industry and learn how to invest successfully.
Bristol Plus Outstanding Award
 Attended variety of courses to develop employability skills and gave presentation to a professional panel to
explain how I had demonstrated leadership and teamworking skills, managed resources, overcome
problems, liaised with external organisations and developed commercial awareness

IT SKILLS Proficient in Microsoft applications including Excel, plus SAP finance software
INTERESTS Travelled to India and South East Asia in 5 month independent trip prior to university. Play
football and go to the gym and enjoy reading in my spare time. Achieved grade 6 piano.
Keep up to date with current affairs and regularly read the financial press and The Economist.

References available upon request 18

 One page CV targeted to job in management consultancy
Joanna Cook
117 Hampton Road, Redland, Bristol BS7 4PQ
[tel] 0117 9416488 [mob] 0798 1194257
[email] Joanna.cook@gmail.com

Education and Qualifications

2010 – 2013 University of Bristol BSc (Hons) Biology, predicted 2:1
2003 – 2010 Wembley High School, London
A Levels: Biology A, Chemistry A, Mathematics B GCSEs: 9 (3 A*s, 3 As, 3 Bs)

Work Experience

Summer 2012 PwC, Bristol Summer Internship

 Internship in Assurance Department, working in financial audit and risk assurance teams.
 Accompanied auditors to client sites and assisted with audit process and verification of financial information.
 Gained experience in risk assurance and developed understanding of key areas of risk for clients.
 Responsibility for producing report identifying and assessing risk options for a key manufacturing client.
 Developed commercial awareness and understanding of working in a professional business environment.

2010-2012 Sainsburys, Bristol Customer Service Assistant

 Promoted to team-leader and manage staff rotas and help to train new staff members.
 Required excellent customer facing skills and developed understanding of food retailing.

Responsibilities & Achievements

2011-2011 Publicity Officer Bright Futures Student Society

 Responsible for promoting the events programme of the Bristol branch of this national student society which
aims to develop skills to improve student and graduate employability.
 Secured £500 sponsorship for events booklet and activities programme from top graduate recruiters.
 Helped to organise and run a number of events including pub and quiz nights, clubbing, trip to national
conference and presentation skills training.

2010-2011 Treasurer Wills Hall of Residence

 Treasurer for student hall of residence, which involved being an active committee member, managing
finances and handling budget of £2,000 for annual hall ball.

Skills
Computing: Proficient in Microsoft Office, Powerpoint, Excel and Social Networking platforms.
Driving: Full clean licence.

Interests and Activities

Music: Play classical guitar and enjoy listening to a wide variety of music, especially live music.
Travelling: Visited many European countries, including Italy, Spain and Scandinavia.
Sports: Enjoy going to the gym and play hockey for Biology student hockey team.
Volunteering: Recently signed up for the Bristol University Student Volunteering Scheme.

Referees: Available upon request.

19
Engineering graduate targeting engineering and technical jobs

RICHARD DAVIES

19 Woodland Road, Bristol, BS8 1TX

0117 234 5678 / 07970 272727
R.J.Davies@bristol.ac.uk

EDUCATION

2008-2012 University of Bristol

MEng (Hons) Mechanical Engineering II(i)

Modules included design and manufacture, computer based modelling and materials
Final year project on composite materials for aerospace applications.

2001-2008 Bellington School, Leicester

A levels: Maths (A), Chemistry (B), Physics (B)
GCSEs: 10 subjects (3 A*s, 5As, 2 Bs)

EMPLOYMENT

Aug 2010-June 2011 CNC Engineering, Manchester – Year long placement

 My year involved a variety of projects from sorting and filing engineering drawings
to computer aided design work.
 Most challenging was a six week project supervising installation of a dust
collection system where I had to:
o Organise and motivate a team of three fitters
o Negotiate with other teams to ensure projects completed within tight deadlines
o Use persuasion and persistence to sort out supply problems
o Report on progress to senior management team

2008-2010 Waitrose, Bristol. General Assistant

 Responsible for maintaining stock in section of produce department handling

customer queries and complaints, sometimes under pressure

Summer 2009 Buro Happold, Bath

 Member of design team working on Ascot Racecourse project.

 Developed CAD skills, which required excellent attention to detail
 Liaised with colleagues across the organisation and gained an understanding of
project management and project design process.

2009-2010 Highbury Vaults, Bristol. Bar Person

 Served customers in this busy and popular city centre pub

 Required excellent communication skills dealing with customers
 Occasionally responsible for cashing up, closing and locking up

20
RESPONSIBILITIES / ACHIEVEMENTS

Volunteered as Careers Representative for years 3 and 4, Mechanical Engineering (2011-2012)

 Required liaising with Careers Service and occasionally employers, promptly distributing material
publicising careers events among all students in my year group and feeding back student views to Careers
Service and participating in focus groups

Elected President of Hall Junior Common Room Committee (2009-2010)

 Chaired committee of 14 people representing interests of 300 students

 Required tact, diplomacy, negotiating skills used in resolving problems from catering to noise
 Responsible for £10,000 budget

World Challenges Expedition to Bolivia and Chile (2008)

 Took part in 4 week expedition to Bolivia and Chile at the end of my A Levels
 Involved a team-based high altitude trek, as well as building and repairing a community orphanage
 Raised £2,000 fundraising through sponsored activities, car-washing for friends and neighbours and
part-time work in a local newsagents
 Developed my team-working and communication skills and gained an appreciation of other cultures

INTERESTS

Cars Keen on practical mechanics. Together with a friend completely rebuilt

a mini in summer vacation.

Cooking Enjoy experimenting and cooking a wide range of cuisines, particularly Italian and
Indian food

Reading Broad range of authors, including fiction and non-fiction

Football I enjoy watching and playing football. I regularly play 5-A-Side and played in my hall of
residence football team for 2 years.

OTHER SKILLS

Driving Clean current licence.

Computing Proficient user of Microsoft

DOS, TURBOPASCAL and various engineering packages such as
CAD, CADKEY, CADKEY ANALYSIS. Touch typing 80wpm.

REFEREES Dr. D.L.Smith (personal tutor) Mr. L. Jones (employer)

Dept. of Mechanical Engineering Personnel & Training Manager
University of Bristol CNC Engineering
University Walk Bridge Road
Bristol BS8 1TR Manchester M37 7JS
D.Smith@bristol.ac.uk L.J.Jones@ACE.org.uk

21
Law Graduate aiming for a career in the Legal Sector

David Baker
151 Pembroke Road, Clifton, Bristol BS8 4PQ
Mobile: 07800 195088 Email:
DBaker@google.mail.com

Profile

A versatile and professional law graduate with wide ranging experience in a variety of law-related
areas including debt and benefits advice, employment and commercial law. Extremely organised and
highly self-motivated, proven experience in attaining goals, meeting deadlines and working under
pressure. Excellent interpersonal and client facing skills. Now seeking an interesting and
challenging position in commercial law.

Education and Qualifications

2009 – 2013 Bristol University LLB (Hons) in Law 2:1

1st year average 72% (1st): Introduction to Law 78%, Law and State 75%, Law of Contract 71%,
Law of Tort 71%, Constitutional Rights 70%, Criminal Law 66%

2nd year average 68%: Jurisprudence 66%, Land Law 67%, EC/EU Law (70%), Criminal Law (66%),
Crime, Justice & Society (66%), Company Law (72%), International Law (67%)

3rd year average 68%: Trusts (66%), Issues in Corporate Governance (70%), Commercial Law
(68%), Banking Law (68%), Regulation of Financial Markets and Institutions (67%)

 Voted Student Course Representative for 2nd year. This involved collecting and representing
student views to course leaders in four weekly review meetings.
 First place in Law Club mooting competition 2011–2012 – sharpened my understanding of legal
issues, research skills and confidence in public speaking.

2002 – 2009 Lenton Comprehensive School, Nottingham

3 A-Levels English Language (A), Psychology (A), Business Studies (B)

9 GCSEs Grades (8 As, 2 Bs)

Work Experience

2010 – 2012 Adviser CH Advice Centre, Bristol

 Working for local voluntary organisation, providing independent, confidential and impartial
advice to clients on issues such as debt, benefits, housing, family and welfare issues.
 Dealing with client queries face to face and on the telephone.
 Signposting clients to appropriate sources of help and referral to other agencies where
appropriate.
 Assisted clients to draft letters and negotiate with companies and service providers to assist
them in overcoming difficulties.
 Required excellent communication skills and an empathetic but professional approach when
dealing with clients and external organisations, including the need to explain complex legal
information to clients to ensure their understanding.
22
06 – 07/2012 Legal Work Experience Linklaters, London

• Shadowed Solicitors practicing in the areas of corporate and employment law.

• Observed case work and gained an excellent insight into corporate and employment law within
a large international firm. Read case files and discussed points of law with senior partners.
• Liaised with real estate and banking teams and helped to research and compile background
notes for several mergers and acquisitions cases.
• Attended court to observe employment law hearing.

2011 Summer Internship CBP Consulting, London

• Internship within global consultancy and investments firm, focusing on ethical investments on
behalf of corporate and private clients.
• Developed knowledge of FSA and MSA regulatory bodies and EU Directives.
• Gained an insight into varied aspects of financial consulting, including legal advisory, due
diligence and regulatory and compliance issues.
• Developed commercial awareness and experience in dealing with internal and external clients.

2010-2012 Bar Person Roo Bar, Bristol

• Working in popular city centre bar, required team work, remaining calm under pressure
(including crowd control on busy nights) and good customer service skills.

Responsibilities / Achievements

2012–2013 Social Secretary University of Bristol Law Society

• Organised a varied programme of social events for the Law Society, including pub crawls,
quizzes and Annual Ball.
• Responsible for arranging venues, menus and entertainment for Annual Ball and being the main
point of contact for event bookings. Achieved cost savings by negotiating sponsorship and
sold 280 tickets for 2012 Ball – an increase of 20% of previous years.

2012 Bristol Investment Society

• Attend workshops and events to meet speakers from a range of companies and learn about
global economic trends

2012 Bristol Plus Outstanding Achievement Award

• Attended a range of workshops to develop employability skills, including employer led intensive
skills training, as well as presenting to a panel of professionals.

Interests

I enjoy travelling and have visited many European Countries, as well as America and Canada. Enjoy
reading historical fiction and autobiographies and listening to live music and playing the guitar. Keep fit
by going to university gym and playing five-a-side football regularly with friends.

IT Skills Competent user Microsoft software, experience of financial reporting and spreadsheets.

References Available upon request.

23
Finalist CV targeted at marketing jobs

SANDRA BAKER
Home Address: 16 Bigbury Avenue Term Address: 16 Constitution Hill
Moseley Cliftonwood
Birmingham Bristol
B14 6PQ BS8 1BP

Telephone: 0121 333 4444 Telephone: 0117 9741388

E-mail: sjbaker@email.com Mobile: 07815 9941557

CAREER OBJECTIVE
An enthusiastic and capable final year English student with excellent communication and social media skills, now
looking for an opportunity to develop a career in the marketing sector

EDUCATION
EDUCATION

2010-2013 University of Bristol BA (Hons) English 2:1 (expected)

Main subjects – critical issues and approaches, poetry, Shakespeare, contemporary and twentieth century writing.
Included one semester study in America at Wake Forest University during second year.

Undertaking my degree has required extensive independent study, critical analysis and excellent written skills.
Additionally it has taught me the importance of working to deadlines and communicating effectively in a variety of
situations.

2002-2009 Moseley School, Birmingham

A Levels English A, History A, French B

A/S Levels Economics B
GCSE 10 Subjects (4 A*s, 4 As, 2 Bs)

RELEVANT WORK EXPERIENCE

RELEVANT WORK EXPERIENCE

Sept 2009 - April 2010 Marketing Assistant, Birmingham Conference Centre

 Six month placement at International Conference Centre, working with a variety of conferences which
included corporate, government, education and science delegates.
 Responsible for answering client queries, advising on conference options, preparing quotes, finalising
bookings and handling conference arrangements.
 Required excellent attention to detail and strong organisational and interpersonal skills dealing with
important clients in a professional manner at all times.
 Dealt with problems in a calm and reassuring manner, including finding an alternative venue at short notice
for 250 government delegates, when an electrical fault put their conference room out of operation.
 Worked on promotion campaigns to attract new business, including working with an advertising agency to
design promotional literature. I had creative input into the design process and contributed innovative
suggestions to promote the Conference Centre to potential clients, including using Social Media as an
additional marketing platform.

24
 OTHER EXPERIENCE
RELEVANT WORK EXPERIENCE
Jan 2011 – June 2012 Wagamama Restaurant, Bristol

 Waitress in busy city centre Asian noodle bar, serving a broad range of customers, including students,
professionals, families, couples and groups of friends.
 Required in-depth knowledge of the menu in order to advise customers of suitable meal choices if they
were unfamiliar with this type of cuisine.
 Dealt with problems calmly and efficiently, including offering free drinks or desserts if service too slow or an
unexpected issue arose with someone’s meal, to maintain goodwill and Wagamama’s reputation.

RESPONSIBILITIES / ACHIEVEMENTS
RELEVANT WORK EXPERIENCE
Bristol Plus Award (ongoing)

 Currently working towards the Outstanding Achievement Award, which recognises the professional and
employability skills gained through extra-curricular activities.
 Requires work experience, plus attendance at interview and career planning workshops, plus attending an
intensive skills day to develop employability skills for Arts Students. For the Outstanding Award I will
present a professional presentation to a panel of academics and employers.

Epigram Student Newspaper – Reporter and Twitter correspondent

 Report on a variety of news stories, including tuition fees, the Universities building renovation programme,
reviews of clubs, dance and music gigs, plus providing daily Twitter updates on a range of topical issues.

Bristol Foodcycle – Student Volunteer

 Volunteer for community project which uses use food waste donated by local retailers to create nutritious
meals for diners, including homeless, jobless, or those on low incomes, as well as volunteers.
 Involves food preparation, cooking, serving to customers and clearing up. Trained in food hygiene.
 Took part in Fareshare’s Feeding the 5000 event in May 2012, providing a free lunch to 5000 passers by to
use up food that would have otherwise ended up in landfill.
 Requires excellent communication and team-work, plus creativity using food waste in imaginative ways.

SKILLS
RELEVANT WORK EXPERIENCE
Computing Proficient user of Microsoft. Experience of publishing software
Adept user of social media including Facebook, Twitter, Pinterest and LinkedIn
Languages Good spoken and written French, plus basic Spanish
Driving Full clean licence

INTERESTS
RELEVANT WORK EXPERIENCE
I am passionate about films and the cinema, I love visiting art galleries, museums and exhibitions. I enjoy
travelling and have visited many countries in Europe, plus a five month independent trip to South East Asia before
university where I enjoyed learning about and developing an awareness of other cultures.

REFERENCES Available upon request

RELEVANT WORK EXPERIENCE 25
Mature Students and Career Changers
Mature students and career changers often face distinct issues when jobhunting. Anticipate
these in your CV. Explain reasons for returning to education or changing career. Spell out the
value of experience you feel may be undervalued (and don’t undervalue it yourself!). Be bold
and positive. An apologetic tone will permeate your CV and covering letter. Here we address
some common concerns.

Varied career history. Most of it seems irrelevant.

Summarise the highlights of your experience in a personal profile, heading the CV. The
covering letter is an additional vehicle for explanation.
Rather than following a conventional chronological pattern, organise your CV on the basis of
the skills you’ve acquired in a varied life. Sections highlighting how you've developed
communication, organisational, time management and other skills offer a good way to structure
fragmented experience. Amongst other things it's a useful device for presenting skills
developed while raising a family. Few experiences will be completely irrelevant, whatever the
job.

Done lots. What to include/exclude?

Depends on what the employer is asking for. Research what they want. Match each point to
your own experiences. Stay relevant. Be ruthless. You can’t include every experience from
what may be decades.

Gaps and time out

If you want to place less emphasis on the dates, stick them to the right of your CV after your
text. Following the common pattern of putting them into a big white space on the left just
emphasises them. You don’t have to put everything you have ever done in your CV, but you
should make sure you include some brief explanation where gaps appear. Be aware that a
chronological CV will emphasise any gaps. There is no need to go back too far - try to
minimise detail on anything from more than ten years ago.

Change in direction
You should address a significant change of direction in your covering letter, and use your
profile/summary to demonstrate your new direction. A non-typical background might be
something that sets you apart from the rest of the applicants, so don’t be dismissive or
apologetic of previous experience.

Format?
Everyone is different. You can choose your own CV format. Avoid thinking within rigid pre-set
structures as they might not provide the most effective way to project yourself. For example,
skills-based or targeted CVs may be useful if you want to highlight all your relevant experience.

Education
Doesn’t have to come first. It depends on how relevant your education is to the role. You can
lead with what you consider the most important information and start with experience first if this
is more attention grabbing. Use headings like ‘current activities’ or ‘relevant experience’ to
allow you to put the most important information first – you can include your remaining education
and work history information later in the document.

26
Mature Student CV, skills based

Liz Waters
10 St Winifreds Avenue, Redland, Bristol BS6 1QT
Tel: 07730 558558 Email: lizwaters@btinternet.co.uk

PROFILE
Environmental science graduate with substantial conservation experience and local knowledge, seeking an
Environmental Education Officer post in the South West region. Previous experience of administration.

CURRENT ACTIVITY

2010 - 2013 BSc (Hons) Biology, University of Bristol

Dissertation: Worked with Avon Wildlife Trust, Bristol City Council and local schools to
establish the benefits of incorporating conservation education into the curriculum.

Knowledge/skills: Understanding of environmental legislation, field survey techniques,

research, analysis, communication of data, presentation skills and time management.

VOLUNTEER CONSERVATION EXPERIENCE

2009 - 2012 Wildlife Action Group (part time), Avon Wildlife Trust

 Supervising volunteer teams undertaking practical conservation activities within local

nature reserves.
 Assisting in the recruitment and training of new volunteers.

2007 - 2009 School Ground Project Placement (part time), Avon Wildlife Trust

 Led a project to create a butterfly garden and pond.

 Planned environmental activity days for primary school pupils and staff.
 Demonstrated communication and enthusiasm to engage children in nature and
sustainability education.
 Received training in habitat management and improving access.

2005 - 2006 Nature Reserves Project Placement (part time), Avon Wildlife Trust

 Practical conservation activities over a number of sites.

 Training in Woodland Management and Health and Safety.

PREVIOUS EMPLOYMENT

2007 - 2009 Classroom Assistant (part time), Grove Primary School, Bristol

2001 - 2003 Administrator (full time), Bristol City Council (2 posts)

Four years were spent bringing up children at home between 2003 and 2007.
This valuable time presented a number of new challenges. Key skills developed include:
prioritising, time management, responding to change and money management.

27 Briefly summarises how career break to bring up

young children developed useful career skills
KEY SKILLS

Administration
 Excellent organisation skills developed through managing multiple tasks with varying deadlines at
Bristol City Council
 Efficiently managed a budget of £10,000 allocated for City Council hospitality
 Supervised small admin team, involving supporting staff, delegating responsibilities and monitoring
efficiency
 Contributed to the advertising and promotion of annual Council events

Education
 As a classroom assistant, used excellent communication skills with pupils, parents and staff and often took
responsibility for the whole class in the teacher’s absence
 Monitored and encouraged all children, but in particular those with additional needs
 Developed a working knowledge of the national curriculum and current issues within a primary school
education
 Assisted in decision making as part of Parent Teacher Association at my children’s school

Project Management/Leadership
 Used problem solving skills to investigate an overspend in the hospitality budget prior to my appointment
 Instigated a ‘nature in school’ project with children at Grove Primary and managed the delivery in lessons
 Took a leadership role amongst a diverse group of people during National Trust project work

EDUCATION
University of Bristol BSc (Hons) Biology (2:2) 2010 - 2013
Bristol City College NVQ 3 Administration (Work based)
2000 - 2001
Stoke High School A-levels: Geography B, English C, Art C
1992 - 1998
GCSEs: 9 A-C grades

INTERESTS AND ACHIEVEMENTS

Running Run to keep fit. This year taking part in Bristol half marathon, raising £500 for local
conservation.
Environment Passionate about environmental issues, increasingly incorporating awareness into
all elements of living.

ADDITIONAL SKILLS
First Aid Current first aid certificate
IT Proficient use of Word, Excel, Access, PowerPoint and Desktop Publishing
Driving Full clean driving licence with own car

REFERENCES Dr. V. Green Professor A Fox

Avon Wildlife Trust School of Biological Sciences
32 Jacobs Well Road University of Bristol
Bristol BS8 1DR Woodland Road
dgreen@avonwildlifetrust.org.uk Bristol BS8 1UG
A.J.Fox@bristol.ac.uk

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Issues facing international students
How do UK CVs differ?
Layouts vary widely from country to country so it’s hard to generalise. However there are some common
differences. European CVs, for example, often have more detail on academic qualifications, and may
include a photograph. By contrast the UK CV typically includes more on skills, experience and personal
interests and may seem rather informal. A photograph isn’t usually included.
Here are a few issues which might concern non-UK students:

Qualifications
There’s little point in giving a detailed breakdown of non-UK qualifications but it’s useful to give an indication
of their equivalence. You don’t have to be absolutely precise about this, as a UK employer’s interest will
usually be focused on your current university studies.
Examples such as these will usually be sufficient:
India Year 12 exams (equivalent to A Levels). Final results 75%
French Baccalaureate, scientific section, special subject: Biology. Overall grade: Mention "Bien" (76.5%)

Language
If English isn’t your first language you may need to pay particular attention to spelling and grammar.
Ask a native English speaker to check. Small grammatical errors are rarely a problem, but
selectors are less tolerant of poor spelling.
If you would like to have a Careers Adviser provide feedback on your CV during an appointment,
they may recommend that you get it proofread by a friend. Careers Advisers will check your CV for
content and formatting, but will not correct the English for you.

Skills
UK selectors lay a lot of stress on the skills you’ve developed during your time studying, volunteering and
working in the UK. Here are a few of the skills you may have developed: logical thinking, problem solving,
international exposure and international sensitivity, trained in effective communication and presentations,
independent and adaptable, strong English language ability.

Scholarships and Awards

Employers don’t want or expect to see a detailed list of all your scholarships and prizes. However, if you’ve
gained a significant scholarship against considerable competition an employer may be impressed, but only if
you explain the significance of the award eg. "This prize was awarded to the top three students in my class of
150”.

Permission to work in the UK

It's often useful to address employers' concerns about your eligibility to work in the UK. If you don't have
permission to work you should try to highlight those skills you believe would be particularly attractive - your
covering letter is an ideal place. Here are some possible examples of how to handle immigration issues.
However, it is important to check your individual status. Regulations change frequently, so check with the
University’s International Office on the latest requirements.
Nationality: New Zealand eligible for work permit. UK ancestry
Nationality: Norwegian work permit not required - EEA resident

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Covering Letters
The covering letter is a key part of delivering your message. Your CV gives the facts, while
the letter is your key tool to persuade and explain. It simply must be targeted. A really
good one should be so precisely aimed that, if you substituted another organisation’s
name, it should make no sense!

How to target your covering letter:

 Mention products, services, projects, programmes which have grabbed your attention.
 Tell them what you’ve learned from events you’ve attended, employees you’ve talked to,
your encounters with ex-students who’ve gone to work for them. What is it about their
culture that excites you? What’s particularly good about their prospects or training?
 You want to work for a successful outfit. How do they demonstrate that success? Profits?
Staff retention? Viewing figures? Awards?
 Make an effort! Make it real! The best covering letters ring out with genuine enthusiasm
for an individual employer or area of work. The worst appear very generic, sycophantic or
contrived. The BBC doesn’t need to be told that it has a “good reputation” yet we see
that kind of thing all the time.

How Long?
The letter should be on one page and ideally main text should take up no more than two thirds.

What to include?
There are five or six elements to a covering letter
1. Who You Are
Brief reminder “I've just graduated with a 2:1 in Law from Bristol University....”
2. Why you’re writing
In response to a specific ad (where did you see it?)
speculatively - looking for permanent/temporary work? work experience? Shadowing?
3. Why them?
Two or three sentences explaining why you’re interested in job/employer.
Avoid the fulsome or bland ‘I want to work with a dynamic forward-looking global leader
with an unrivalled reputation”.
4. Why you?
Paragraph highlighting what makes you a good prospect. Emphasise major selling
points whether skills, knowledge, or experience.
Be remembered. Everyone says they’re a good teamworker. “I have used my
teamworking skills while co-ordinating volunteer work parties as a member of the
university environmental group” is far more memorable than merely “I have excellent
teamworking skills”. It’s fine to use examples already in your CV but try not to repeat
exact words. If responding to an ad, point out how you match their key requirements
5. Problem Areas
The covering letter can be a useful place to address a problem area. A retaken year, a
career change, a health problem or disappointing exam results. Only do so if you believe
the problem is obvious and significant. Be wary of drawing attention to something which
is actually quite minor. Check with a careers adviser if in doubt. Be brief and be
positive. If you’ve made a mistake emphasise what you’ve learned from it.
6. Dates
When you’re available. Any dates you’re unavailable for interview.
When you can start. When you want to finish (if it’s a placement).

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A good covering letter should be memorable. If you think of your CV as
a magazine article about you, the covering letter should offer some
headlines. If it’s a speculative application say you’ll follow up within a
week or so - maybe with a phone call, or another email.

Covering Letter – General Purpose

12 May 2013 4 Bolton Road

Clifton
Bristol
BS4 7RD

Ms A Freeman
Penstons plc
151 Gower Street
London
WC1R 7BT

Dear Ms Freeman,

I wish to apply for the post of trainee buyer as advertised on Bristol University Careers Service’s website. I
enclose a copy of my CV. As you will see, I am a final year economics student at Bristol University, hoping
to graduate with a II(i).

I am keen to work in a commercial area within manufacturing, preferably in an activity which involves
negotiating. My work experience last summer in the supplies department of North Avon NHS Trust
confirmed my interest. My ability to communicate with and relate well to others was really tested, and I was
successful in persuading my manager to implement some stock control changes. These resulted in a
more cost effective use of resources. I am particularly drawn to your company because of the breadth of
your product range and the interesting problems this must pose for your buyers.

I have been an active member of Aiesec for the last year. I have been responsible for organising events to
promote interest and enthusiasm in the group, persuading speakers to attend from organisations as diverse
as Cancer Research UK and Citigroup, as well as skills training and development for Aiesec members. I
feel that the range and quality of the events that I have organised is a real personal achievement and this
involvement has also helped to develop my commercial awareness.

I look forward to hearing from you. Please note that my final exams fall during the first two weeks of June.

Yours sincerely

Mark Johnson

31
Speculative covering letter enquiring about work placement
14 Hampton Road
Bristol
BS7 4PR
1 May 2012

Mr J Frost
Equilibrium Consulting Ltd
Woodstock Way
Nottingham In your introduction, mention who
NG7 4PQ you are and why you are writing

Dear Mr Frost

I am currently a second year student studying for a BSc in Geography at the University of Bristol. I am
hoping to work in Environmental Consultancy after I graduate and I am writing to enquire if there are any
opportunities to gain experience with Equilibrium Consulting.

Describe and
I have a genuine interest in sustainability issues, as demonstrated by the following interests and
summarise your
achievements: relevant skills
and experience
 Activities Co-Ordinator for Bristol University Conservation Group (2011-12) and what makes
 Member of Greenforce Community Garden Project, Student Volunteering you a good
 Member of Bristol University Sustainability Team (BUST) candidate
 Energy Champion for Nottingham Council – Volunteering to promote energy saving measures to
householders and community groups (2009-2010 and summer 2011)

My role as Energy Champion for Nottingham Council required excellent communication skills in order to
engage with the public and persuade them to consider changing their consumption patterns and adopt
energy saving behaviour. This position, combined with my other voluntary experience, has required
initiative and self-motivation. The first year of my degree course provided me with a foundation in human
and physical geography. In my second and third year, I am specialising in environmental processes, which
involves studying environmental change and climate change. My degree involves regular fieldwork,
including carrying out tests and surveys and collating and presenting environmental data. I will also
conduct an independent research project during my final year.

I am impressed by Equilibrium Consulting’s strong track record of carrying out environmental impact
assessments and advising a wide range of clients, on issues ranging from contaminated land, through to
energy efficiency measures. I feel that this fits well with my experience, interests and values and I am keen
to be considered for any opportunities to gain a work placement or internship with your Firm.
I will be available for three months from July to September this year and enclose a copy of my CV with this
letter.

I look forward to hearing from you.

Focus on why you want to work for
Asking the Recruiter about
Yours sincerely that employer and mention
‘any opportunities’ keeps
positive impressions that you have
your request flexible so that
Robert Hendy of their organisation. Try to make
they are more likely to be
this distinctive if you can.
able to accommodate you.

32
Covering Letter – Disclosing disability positively
Flat 4
150 Pembroke Road
Bristol
BS8 7GT

10th April 2013

Mr R Boretum
Oasis Research
17 Lancaster Road
London
SW1 2RA

Dear Mr Boretum

I wish to apply for the post of market research executive, recently advertised on Bristol University Careers
Service's website. I am a final year student hoping to graduate with a 2(ii) in geography.

You will see from my CV that I have the qualifications, skills and experience which you require. These
include several spells in a customer service centre, where I learned to deal sensitively with a range of
consumer issues. More recently I helped to analyse data for a regional environmental survey undertaken
by DEFRA. Through my degree I've learned about and applied a variety of statistical computer modelling
and research techniques. These have been particularly developed while doing my final year dissertation,
which has looked at social variations in the uptake of leisure facilities in and around Manchester. This has
involved a number of on-site interviews with members of the public.

My IT skills are particularly strong. These skills were initially developed because of my disability. I have a
visual impairment, so I learned at an early age to use a variety of complex software to read text and I am
very adept at using this. I qualify for Access to Work funding which pays for this equipment and
modifications within the workplace.

I look forward to hearing from you. Please note that I am available for interview at any time except the two
th
weeks from May 10 , when my exams are held.
The applicant has disclosed their visual impairment but
Yours sincerely at the same time emphasised their positive qualities.
Mentioning that Access to Work funding will cover the
costs of specialist software and any adaptations will
minimise the impact for the employer and help to
Jo Hardcastle address any concerns that they may have.

33
Covering Letter – someone who doesn’t meet minimum requirements

14 September 2012

Ms K Moss
Maxi Motors
Oxford
OX7 3RT

Dear Ms Moss,

I am writing to apply for your Engineering Management Development Programme. I recently graduated in
aeronautical engineering from Bristol University.

I have long had a practical and theoretical interest in cars. My final year project was "a computational
aerodynamic study of a ground effect single seat racing car", done in association with a small racing team.
Alongside this has been a growing interest in management. I have enjoyed following the management and
entrepreneurship modules in my degree. This was confirmed when I attended a week long Insight into
Management course organised last year by the Careers Service.

Maxi Motors attracts me because of the challenging nature of your training scheme and the support
available. I would enjoy being responsible for a real project from day one. I talked to Derek Trotter, one of
your marketing managers, at our recent Engineering Fair and know I would relish working in the team based
atmosphere he described.

While I don't have the 2(i) you normally require, I feel that I meet or exceed all your other requirements.
You will see from my CV that I have strong A levels with 280 points from 3 subjects. As well as technical
interests my CV demonstrates a wide range of other skills and achievements. These range from a year
studying at a German technical university, to regular voluntary work in a school for children with behavioural
difficulties.

I hope that after considering my CV you will be persuaded of my potential to succeed and to contribute to
your business. I am available for interview at any time and look forward to hearing from you.

Yours sincerely Applicant mentions disappointing exam

results but reinforces other attributes
Mark Chang that make them a good candidate

34
Speculative covering letter enquiring about work experience opportunities

Top Floor Flat

Alexandra Park
Bristol, BS7 2GT
10 April 2012

Ms R Lively
Human Resources Manager
Sunseeker Holidays plc
Bristol
BS4 1PQ

Dear Ms Lively

I am a second year student, studying Philosophy and Economics at the University of Bristol. I am
considering a career in the travel industry after I graduate and I am particularly interested in working for a
tour operator. I am writing to you to explore whether there might be a possibility of gaining experience with
Sunseeker Holidays.

I am a previous client of Sunseeker Holidays, having travelled with your company on the European
Adventures Tour. I was impressed by all aspects of my holiday, from the carefully planned itinerary and
choice of destinations, through to the friendly accommodation and efficient travel arrangements. I admire
Sunseeker’s policy of establishing close working relationships with its partners overseas to offer a range of
interesting, affordable holidays that provide an authentic experience of local culture. I respect Sunseeker’s
ethos of promoting responsible tourism, through supporting local communities and aiming to minimise the
social and environmental impacts caused by tourism.

My joint honours degree involves studying two diverse subjects, requiring effective time management skills.
I have studied micro and macro economics and taken options in globalisation and development and
international economics, which provide a useful background for a tourism career. The Philosophy aspect
of my degree has developed my analytical and reasoning skills and encouraged me to think flexibly and
logically in response to complex problems. At University, I am Social Secretary of the Erasmix Society.
This organises events, trips and activities for European students studying in Bristol as part of the Erasmus
Scheme, to help them make the most of their time in the UK. I am also a member of the Bristol University
Sustainability Team, which works to tackle sustainability issues within the University and wider community.

I believe that all of this experience provides a useful background for a career in tourism and I would be
grateful if you could consider me for any opportunities for work experience or work shadowing at Sunseeker
Holidays. I enclose a copy of my CV. Please let me know if you require any further information. I am
available from the end of June to the end of September.

I look forward to hearing from you.

Yours sincerely

Abigail Black

35
Covering letter from PhD student looking to move into management consultancy

78 Bridge Street
Parsons Green
London
SE11 4EU
James Morton
Human Resources Manager
Smith and Baker Consulting
London
SW6 4PP

19 February 2013

Dear Mr Morton Clearly outlines the skills and

experience gained through their PhD
Management Consultant Position which are relevant for this position

I wish to apply for the position of Management Consultant, which is currently advertised on the Bristol University
careers website, and I enclose a copy of my CV for your consideration.

I first became interested in management consultancy six months ago, when I started to research careers outside
academia. I believe that the skills I use in my current role are extremely relevant. For example:

o My extensive experience in gathering and analysing information will be vital in researching companies and
the factors affecting their affairs.
o My publishing and presentation record demonstrates my strong ability to explain complex issues, both
orally and in written reports.
o Making grant applications and collaborating with commercial research organisations has given me an
insight into commercial issues.

In order to further my understanding of the role of a consultant, I have spoken with several practitioners about the
nature of their work and this has reinforced my determination to obtain a position in the industry. I have also
shadowed a consultant for a week, observing meetings and assisting with tasks such as data collection and
analysis and the design of a presentation to a client.
Outlines steps taken to research the industry
Smith and Baker particularly interests me, due to its involvement with commercial research companies. My
doctorate was a jointly funded research project in collaborative with a commercial organisation and I also worked
alongside the University’s Research and Enterprise Division to explore further commercial impacts of the research
that I was undertaking. I believe that this experience will equip me with the ability to identify potential problems and
increase my credibility with your clients.

I am available for interview at any time. Please contact me if you require any further information.

I look forward to hearing from you,

Yours sincerely

Harry Smith

36
Covering letter for a student industrial placement

53 Oakfield Road
Clifton
Bristol
BS8 1PS

4 January 2013

Mrs P Maynard
Placement Officer
GlaxoSmithKline Research and Development
New Frontiers Science Park
Harlow
CM19 5AW

Dear Mrs Maynard

I would like to apply for the Year in Industry placement with GlaxoSmithKline that is being advertised
through the Anatomical Science Department at the University of Bristol.

I am currently studying for a BSc in Neuroscience at the University. My course develops an understanding
of Neuroscience through studying anatomy, physiology, psychology, pharmacology and endocrinology,
amongst other subjects. In particular, I have enjoyed learning about how these subjects interlink and how
individuals respond differently to stress and disease. As part of my course, I have studied the module on
genetics which developed my interest in genetic influences. For this reason, I am interested in the
placement in Genetics and Toxicology within the Research and Development Department of
GlaxoSmithKline. My course has involved working both independently and also with group members on a
range of practical experiments and research assignments, often working under pressure to meet strict
deadlines. I enjoy researching information, conducting experiments and analysing and reporting on
findings, therefore I feel that the placement will be an extremely interesting opportunity for me as it
incorporates all of these elements.

I am keen to undertake the placement at GlaxoSmithKline as I would like to learn more about the Company
and to enjoy the privilege of working in a world-class research laboratory, alongside an experienced team of
scientists on this important area of research. At this stage, I am hoping to base my final year project in the
area of individual response to stress and disease, therefore the placement will provide me with an excellent
insight into how inherited genes influence individuals and how they respond to treatment.

In addition to my studies, I have also gained work experience in a range of customer facing environments.
At University, my interests include team sports, particularly hockey and I am an active member of the
Photographic Society. All of these activities have helped to develop my communication and team working
skills.

I do hope that you will consider me a suitable candidate for the placement and look forward to hearing from
you.

Yours sincerely

Sally Brown

37
Example of a speculative covering email

Dear Ms Black

I am writing to you in the hope that you may be interested in adding further talent to
your Business Banking or Commercial Banking team.

I have recently graduated with a first class BSc (Hons) Economics and Finance from
Bristol University. I have previous experience in commercial banking, gained through
my internship within corporate banking at Barclays. I assisted the Sales Manager with
financial reporting and to prepare forecasts which were used to devise head office sales
strategies and manage commercial sales teams’ targets. I liaised with commercial
customers and with internal departments such as sales, marketing, IT and the inbound
and outbound Call Centre teams. I attach a copy of my current CV which outlines this
experience in more detail.

I am very keen to work within the Financial Services industry, in particular the retail and
business banking sector. Although the current fluctuating market conditions have
created many challenges for the sector, I also believe that the dramatic changes that
Banks have had to embrace have created the potential for stronger, leaner and more
successful organisations to emerge. I therefore see this as an exciting time to be
involved in banking and would relish the chance to be considered for a commercial role
within Lloyds TSB to help drive forward these changes.

I believe that I can offer excellent communication and organisation skills, combined with
commercial awareness and creative ideas. I have experience of compiling
management information and market reports, presenting and dealing with both internal
and external customers and a knowledge of customer relationship management issues,
gained through my internship with Barclays. This experience, combined with the
knowledge gained through my academic studies would be very beneficial for a
commercial role within Lloyds TSB.

I do hope that you will consider me as a suitable candidate for any opportunities that
may arise. If you have any further queries, please do not hesitate to contact me.

I look forward to hearing from you.

Yours sincerely

Lucy Holloway

38
Resources for drafting CVs and covering letters
 Explore Careers Service advice & guidance web pages
bristol.ac.uk/careers/advice/cvs.asp
 Attend careers events about CVs and covering letters – sign-up to events online
bristol.ac.uk/careers/events/list/cvs.asp
 Read Careers Service CVs and covering letters booklet
bristol.ac.uk/careers/advice/cvs-covering-letters-booklet.pdf
 Pick up The Bristol Guide to Career Planning
 Explore CVs and covering letters advice from Prospects
prospects.ac.uk/cvs.htm

 Watch videos
about CVs including What
employers look for in a CV
and Do you need a cover
letter? amongst other titles

bristol.ac.uk/careers/video-directory

 Search our Careers Catalogue for

print and electronic resources and browse
the print materials available at class mark 2a
bristol.ac.uk/careers/catalogue

39