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Ted Rogers School of Management

2017 Research Report

Dr. Dave Valliere & Dr. Charlene Nicholls-Nixon Contents
Dr. Jia Xie & Dr. David Scofield Opening Message 3

Dr. Melissa Toffanin & Dr. Lu Zhang THINK

TRSM Collaboration 4
Industry Collaboration 7
Dr. Karen Spalding & Dr. Krista Keilty
Student/Faculty Collaboration 8
International Collaboration 10
Dr. Hossein Zolfagharinia & Ms. Nina Jovanovic

Dr. Tom Griffin & Ms. Juleigh Giberson Research Centres & Institutes 12

Dr. Seung Hwan (Mark) Lee & Dr. Rafay A. Siddiqui CONNECT
Research Accomplishments 14
Dr. Farid Shirazi, Dr. Dolores Añón Higón & Dr. Roya Gholami
Opening Message
One of the greatest strengths of TRSM is our ability to connect –
with students, research networks, industry and the community.
As we detail in the pages of this report, connections and collaborations are bringing out the
best in our research community.
From learning about the impact information and communication technology has on air
pollution around the globe to uncovering insights into what business incubators should be
spending money on to operate more effectively, TRSM researchers have collaborated with
partners within the school, the city and internationally to address critical issues and shed
light on emerging technology and trends.
The research culture continues to grow at TRSM. Our research centres, institutes and labs
enhance our collaborative focus, as do the more than 450 external and funding research Dr. Avner Levin
partners we worked with in 36 countries for our innovative projects in 2017. We also have
over 1,600 undergraduate students participating in studies conducted by our faculty,
showing how students are getting involved to help further our work.
In addition, TRSM researchers are being recognized for outstanding contributions to their
fields. For example, social media research leader Dr. Anatoliy Gruzd was named by the
prestigious Royal Society of Canada as a member of the College of New Scholars, Artists
and Scientists. He also received the Ryerson University Collaborative Research Award for
advancing research on online communities, social networks and scholarly practices in the
social media age.
Furthermore, social innovation pioneer Dr. Wendy Cukier received the Ryerson University
Social Innovation and Action Research Award for over 20 years of dedication to action
research aimed at advancing diversity and inclusion.
As the stories in this report illustrate, TRSM continues to be at the forefront of research that
is driving innovation and advancing knowledge in areas ranging from virtual reality in retail
and tourism to family caregiver health that will make a difference both within our community
and beyond.
Dr. Hong Yu

Dr. Avner Levin Dr. Hong Yu

Interim Dean Interim Associate Dean, Research & Graduate Programs
Ted Rogers School of Management Ted Rogers School of Management
Dr. Charlene Nicholls-Nixon
Associate Professor
Entrepreneurship & Strategy,
Ted Rogers School of Business Management
Director, Entrepreneurship Research Institute

Determining How to
Operate Business Dr. Dave Valliere

Incubators More Effectively

Associate Professor
Entrepreneurship & Strategy,
Ted Rogers School of Business Management

Entrepreneurs are vital to the growth of the economy, the creation of good jobs and the development of new products, services
and markets. This is why it is important to better understand entrepreneurship and business incubators, which help startup
companies develop.
Many activities and policies in the entrepreneurship world are done on hunches and “lay theories” that have not been tested to see
whether they are actually true. It is also not unusual for common beliefs about entrepreneurship, such as risk-taking or how investors
make investment decisions, to turn out to be wrong. As a result, incubators might not be run in the most effective way.
To gain more insights into entrepreneurship, Dr. Dave Valliere and Dr. Charlene Nicholls-Nixon conducted interrelated research studies
to confirm the ways in which incubators actually create value and the activities that support this value creation.
“Given how much public money is being spent in the area of startup incubation and acceleration, we should find out if we’re getting full
benefit from it,” Dr. Valliere explains. “Past research clearly suggests that it is not enough to simply rely on the opinions of practitioners
(entrepreneurs, investors, incubator managers) to find out what works best.”
Connecting with Ryerson’s Zone Startups is providing the researchers with incredibly rich data, as well as an implementation partner
who is highly motivated to achieve excellence by exploring new approaches.
Dr. Valliere and Dr. Nicholls-Nixon’s study will provide useful insights into the things that really matter and are productive for incubators.
With this increased understanding, money can be spent in ways that are appropriate for the unique circumstances of each incubator.

4 | TRSM Collaboration
Examining Dual Broker Real
Estate Transactions
If the real estate buyer and seller are represented
by the same agent, does it result in a better deal
for anyone or everyone?
The real estate industry and academics have been
questioning whether it matters if the same brokerage
firm represents both sides of a real estate transaction,
and if the “dual broker” transaction, as this is called,
should be addressed through government policy.
To gain insights into this question, Dr. Jia Xie and Dr.
David Scofield used office transaction data from the
United States to explore pricing effects of brokerage
Dr. David Scofield Dr. Jia Xie
when both parties are represented by the same firm. Assistant Professor Assistant Professor
The researchers’ findings suggest that dual broker Real Estate Management, Real Estate Management,
Ted Rogers School of Ted Rogers School of
real estate transactions could be harmful to sellers, Business Management Business Management
especially those who are represented by small
brokerage firms. These results are relevant to policy
makers and real estate industry professionals.
Dr. Scofield is involved in research that explores the preferences of different
groups of foreign investors when acquiring commercial real estate in the U.S.,
and research that examines the impact of organization capital expenditures
on the returns of real estate investment trusts.
Dr. Xie, meanwhile, has been studying how deregulations in the banking sector of the
financial system affect household behaviour, such as their stock market participation
“Discussions with co-authors
rate, home ownership rate and entrepreneurship. He has also been trying to identify also inspire
the collusion behaviour between listing agents and buyer agents in the U.S. housing
market, as well as the price distortion associated with agent collusion.
research ideas, solutions
“Dr. Scofield and I have complementary skills and expertise, and this allows us to pursue and interpretations.”
research in a more efficient, robust manner,” explains Dr. Xie. “Discussions with – Dr. Xie
co-authors also inspire research ideas, solutions and interpretations.”
Dr. Xie will be leaving TRSM to join the Finance Department at California State University,
Fullerton. We look forward to collaborating with him and his new colleagues in the future
and expanding our network.
TRSM Collaboration | 5
The Role of Financial Analysts in the
Valuation of Firms’ Investment
Financial analysts are good at describing tangible assets for
investors, but how good are they at detailing the value of less
concrete but increasingly important things like a company’s edge
in research and development?
The shift from an industrial to a knowledge-based economy, where
intangible assets have become the primary sources of value for
many firms, has increased the difficulty for investors to properly
value firms’ investments. Dr. Melissa Toffanin and Dr. Lu Zhang
wanted to explore a way in which this valuation can be facilitated.
A natural place to begin their study was with financial analysts.
Dr. Toffanin and Dr. Zhang’s research examines the role played
by financial analysts, through their function as information
intermediaries, in helping investors to incorporate firms’ innovation
activities into their market valuations.
Firms’ investments in research and development (R&D) are
generally more difficult to value because these investments
are not comparable among firms, they have no established
market price and their outcomes can be highly uncertain. The
researchers explore whether the information produced by financial
analysts reduces the information asymmetry surrounding these
Dr. Lu Zhang Dr. Melissa Toffanin
investments and improves their market valuations. Assistant Professor, Finance Assistant Professor, Finance
“Dr. Zhang and I tackled the research question from different School of Accounting & Finance School of Accounting & Finance

perspectives, bringing added insights,” explains Dr. Toffanin. “We were

able to draw upon each other’s skill sets, which improved the quality of
the research overall.”
The results of their research indicated that financial analysts do indeed play a significant role in the valuation of firms’ investments in R&D,
especially for small firms and those in R&D-intensive industries.
This research is highly relevant, not only to investors attempting to value the R&D investments made by firms, but also the firms
themselves as the valuation of their R&D can have a significant impact upon the availability of financing, and thus influence their future
innovation and growth.

6 | TRSM Collaboration
Exploring Sleep Among Family Caregivers
of Children with Medical Complexity
A unique research partnership between a faculty member from the
School of Health Services Management and a nurse researcher from
Toronto’s SickKids and Holland Bloorview Kids Rehabilitation Hospitals
has examined the impact childhood disabilities and complex illnesses
have on caregivers’ sleep disturbance.
The number of children with medical complexities who depend on
medical technology (e.g., home ventilation) is on the rise worldwide.
So too is society’s reliance on family caregivers to provide care in their
homes around the clock, which equates to millions of hours of “unpaid”
care per year for this population. This responsibility has been linked
to chronic sleep disturbance, placing family caregivers at risk of sleep
deprivation and impaired health and daytime function, which threatens
their capacity for sustained caregiving.
With limited research available measuring sleep in family caregivers, Dr.
Karen Spalding and Dr. Krista Keilty sought to advance knowledge in this
area by systematically documenting what was known, then characterizing
sleep disturbance using an objective measure and exploring factors that
influence sleep disturbance in this vulnerable population.
The researchers found that these caregivers do not achieve adequate
sleep quality or quantity and that there are multiple factors for sleep
Dr. Karen Spalding Dr. Krista Keilty
disturbance, with foundational influences derived from the caregiver Associate Professor Nurse Practitioner/
(constant worry and persistent vigilance; fear and mistrust) and their School of Health Project Investigator
environment (equivocal relationship with homecare nurses, layering Services Management The Hospital for Sick Children

on of monitoring technologies). Findings from this study will allow the

researchers to move from just talking about to testing a sleep-promoting
intervention in this group.
Dr. Spalding and Dr. Keilty’s research adds to the knowledge base which
will inform health services planning and government policy decisions for this unique and growing population. The researchers will utilize
this evidence to advocate for families, who are often struggling to meet the 24-hours-a-day care needs of their children.
“Dr. Keilty and I share the same goal of advocating for these children and families who are often overlooked in health services planning,”
explains Dr. Spalding. “Our unique backgrounds in paediatric nursing and research complement each other, and together, we can
contribute to the development of new knowledge that is transferrable to both practice and policy.”

Industry Collaboration | 7
Ms. Nina Jovanovic
Master of Science in Management
(MScM) Student
Ted Rogers School of Management

Investigating Mechanisms
Dr. Hossein Zolfagharinia to Encourage Trucking
Companies to Go Green
Assistant Professor
Global Management Studies
Ted Rogers School of Business Management

Amid broader concerns about environmental sustainability, the focus has settled on the impact of manufacturing. But are we
missing an important part of the picture by failing to examine the impact of transporting those manufactured goods?
Due to more rigorous environmental requirements on a global scale, the topic of environmental sustainability has become a central
theme for both academics and practitioners. Moreover, there has also been a growing interest in the application of environmental
sustainability measures in the logistics and supply chain industries in the last decade, particularly as countries try to meet the emissions
reduction targets they set at various United Nations Climate Conventions.
With the transportation sector currently accounting for one-fourth of total Canadian emissions – of which, more than half are attributable
to trucking transportation – there is a significant need to investigate how logistics service providers in the trucking sector can be
incentivized to adopt a more environmentally-oriented attitude. This is particularly important as recent estimates show that Canada is not
on track to achieve the 2030 emissions reduction target that it committed to at the last United Nations Climate Convention in 2015.
Dr. Hossein Zolfagharinia, Assistant Professor, Global Management Studies, has worked with Nina Jovanovic, Master of Science in
Management student, to provide insights into this problem. Collaborating for this study was valuable since Dr. Zolfagharinia’s research
explores the mechanisms that can help trucking companies improve their operational efficiencies, while Jovanovic’s research extends
this context by considering a new dimension of efficiency that is based on environmental aspects.
In their study, Dr. Zolfagharinia and Jovanovic have applied the Theory of Planned Behaviour to explain the underlying motivational
mechanisms through which Canadian trucking firms can be encouraged to adopt sustainable operations. The obtained results can
therefore provide Canadian policymakers at provincial and federal levels with insights on how to design effective mechanisms to
encourage trucking firms to improve their green performance.

8 | Student/Faculty Collaboration
Exploring the Role of Virtual Reality in
Destination Image and Travel Behaviour Ms. Juleigh Giberson Dr. Tom Griffin
Bachelor of Commerce Assistant Professor
(BComm) Student Ted Rogers School of
Tourism is an intangible product, so trying to convince potential Ted Rogers School of Hospitality and Tourism Management
visitors of the experiences a destination offers is a challenge for Hospitality and Tourism Management
marketers. Virtual reality (VR) offers an immersive experience in a
virtual world, providing an opportunity for people to get a taste of
what a destination or experience is like.
With limited research in this area, Dr. Tom Griffin and student
researcher Juleigh Giberson were interested in exploring the role VR
plays in destination image and travel behaviour. Giberson, a BComm,
Hospitality and Tourism Management student, helped with all
aspects of the research process, sharing ideas, conducting literature
reviews and analysis and looking for interpretations and solutions.
The researchers studied the effect of VR in destination marketing
compared to other traditional mediums. They found that VR seemed
to establish more positive emotions towards the destination, with
respondents significantly more likely to talk about the destination with
their friends and family compared with those who watched 2D videos
and websites. The team also conducted a focus group on VR use
by millennials to see how they navigate through applications, select
videos and evaluate content.
“There are implications for destinations and others relating to the
engagement of people at different stages of their decision to travel,
from passively consuming imagery about a place, to a more active
stage of research once the decision to travel has been made, as well
as communicating with returned visitors who may enjoy nostalgic
reminders of past trips,” explains Dr. Griffin.
VR is still relatively young as a marketing tool and will change
dramatically over the next years and decades. Having a better
understanding of how the technology is being used, and identifying
the current and future implications for the travel industry and
destinations will help these groups adapt to the inevitable changes
that will come.
How Virtual Reality Impacts Time
Pressure and Patience
Is the future of virtual reality virtual retail?
Virtual reality (VR), a computer-based technology that
simulates a realistic experience, is increasingly being used in
the consumer marketplace, but the consequences of these
experiences for consumers have not been fully explored.
Dr. Seung Hwan (Mark) Lee has long been interested in the
opportunities and challenges presented by virtual reality and wanted to look at
how VR influences consumers’ time perception. “Since people are becoming
more immersed in VR, we should investigate whether they get lost in it. The more
unaware they are of their time perception, the better they can break away from
reality.” As the use and application of VR emerges, Dr. Lee hopes to be at the
forefront of generating buzz and excitement about the possibilities the technology
presents for the retail industry.
To kick-start his research, Dr. Lee partnered with Assistant Professor Dr. Rafay
Siddiqui from the Faculty of Business, Hong Kong Polytechnic University (FB
PolyU), through the TRSM-FB PolyU Joint Research Grant Program, to explore
the impact of VR experiences on consumers’ “felt time pressure” – the amount of
time consumers feel they have to complete their daily goals. The grant helped the
researchers acquire VR-related equipment and run multiple studies in Hong Kong
and Canada to compare 360-VR content to 2D-laptop content. Dr. Seung Hwan (Mark) Lee
Dr. Lee and Dr. Siddiqui found that the VR experience, compared to the same Associate Professor
Ted Rogers School of Retail Management
experience using a non-VR device, can reduce felt time pressure. This effect is (Above right)
driven by an increased sense of telepresence – the feeling of being physically
present in an alternative environment. They also found that an important Dr. Rafay A. Siddiqui
Assistant Professor, Marketing
downstream consequence of this effect is that consumers exhibit greater Faculty of Business, Hong Kong Polytechnic University
patience for delayed rewards. (Above left)

The researchers’ findings have important implications for consumers, as VR

experiences may not only reduce time stress, but also lead them to potentially
make rewarding financial decisions due to their increased preference for delayed rewards.
These results may help retailers and marketers to strategize their reward-based programs.

10 | International Collaboration
Dr. Dolores Añón Higón
Lecturer, Departamento de Estructura
Universitat de València
Dr. Farid Shirazi
Dr. Roya Gholami Associate Professor
Ted Rogers School of Information
Associate Professor, Management Technology Management
Information Systems
University of Illinois Springfield

The Impact of Information and Communication

Technology on the Environment
Global challenges require global partnerships. This is why a multinational
study was needed to uncover insights into the problem of air pollution.
Given the global characteristics of environmental issues, the relationship
between information and communication technology (ICT) and CO2 emissions
needs to be examined in countries at all levels of development. The positive
and negative impacts of this relationship have not yet been comprehensively
investigated on a global scale, however.
To help provide insights into this important issue, Dr. Farid Shirazi worked
with Dr. Dolores Añón Higón from Valencia University, Spain and Dr. Roya Gholami, from the University of Illinois to test the relationship
between ICT, which includes smartphones and computers, and environmental impact in 116 developing and 26 developed countries
between 1995 and 2010 using a panel-based approach.
Their study, entitled “ICT and environmental sustainability: A global perspective” published in Telematics & Informatics, found that CO2
emissions per capita increase as ICT development proceeds, however, at more advanced stages of ICT development, CO2 emissions
may decline. The results mean that ICT could positively contribute to the reduction of CO2 emissions once a threshold level of ICT
development has been achieved. One of the biggest challenges, therefore, will be to encourage and support developing countries
entering into the global ICT market to play a more active role in combating global warming.
Dr. Shirazi believes researching topics related to global issues requires international collaboration, and credits working with international
scholars with helping him better understand global issues related to environmental sustainability. “I value this type of collaboration because
it will improve critical thinking, the quality of research and an understanding of the global issues affecting human lives,” he explains.

International Collaboration | 11
New Zealand
Trinidad & Tobago Australia
South Africa

United States Brazil
India Canada


Centre for Labour


ccibd.ca ryerson.ca/clmr csca.ryerson.ca ryerson.ca/diversity ryerson.ca/eri inclusivedesign.ca/


12 | Research Centres & Institutes

Iran Russia


Bulgaria Croatia

Spain Pakistan

France Italy
United Kingdom

Institute for Institute for Institute for the

Innovation and Study of Corporate Ted Rogers
Hospitality and
Technology Social Responsibility Leadership Centre
Tourism Research

htmresearch.ca ryerson.ca/iitm ryerson.ca/csrinstitute ryerson.ca/nia socialmedialab.ca ryerson.ca/trlc

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7(4), 22-49. Collisions. Accident Analysis & Prevention, 107, 20-30. and Trend Analysis of National, R&D Indicators.
Willie, P.A., Connor, D., Sole, J., Forgacs, G. et al. (2017). Duxbury, L., Bennel, C., Halinski, M., & Murphy, Engineering Management J., 29(4), 244-257.
Human Capital Challenges in the Hotel Industry of S. (2017). Change or Be Changed: Diagnosing the Nazari-Shirkouhi, S. & Keramati, A. (2017). Modeling
Canada: Finding Innovative Solutions. Worldwide Readiness to Change in the Canadian Police Sector. Customer Satisfaction with New Product Design Using
Hospitality and Tourism Themes, 9(4), 402-410. The Police J.: Theory, Practice and Principles, DOI: a Flexible Fuzzy Regression-DEA Algorithm. Applied
10.1177/0032258X17740317. Mathematical Modelling, 50, 755-771.

16 | Accomplishments - Journal Articles

Lee, S.H. & Sergueeva, K. (2017). Chewing Increases Rajabiun, R. & Middleton, C. (2017). Regulatory Gholami, R., Ravishankar, M.N., Shirazi, F., & Machet,
Consumers’ Thought-Engagement in Retail Shopping. Federalism and Broadband Divergence: Understanding C. (2017). An Exploratory Study on Sustainable
J. of Consumer and Retailing Services, 35, 127-132. the Implications of Invoking Europe in the Making of ICT Capability in the Travel and Tourism Industry:
Lee, S.H. & Sergueeva, K. (2017). Pictures are Worth a Canadian Telecom Policy. Intereconomics, 52(4), 217- The Case of a Global Distribution System Provider.
Thousand Words: Using Photographic Narrative Inquiry 225. Communications of the Association for Information
to Identify Retail Atmospherics. J. for Advancement of Taylor, G., Middleton, C., & Fernando, X. (2017). A Systems, 40, Article 22.
Marketing Education, 25, 8-14. Question of Scarcity: Spectrum and Canada’s Urban Higon A.D., Gholami, R., & Shirazi, F. (2017). ICT and
Lee, S.H. et al. (2017). I’ll Laugh, But I Won’t Share: Core. J. of Information Policy, 7, 120-163. Environmental Sustainability: A Global Perspective.
The Role of Darkness on Evaluation and Sharing Tucker, R., … Middleton, C. et al. (2017). Connected Telematics and Informatics, 34(4), 85-95.
of Humorous Online Taboo Ads. J. of Research in Ofcity: Technology Innovations for a Smart City Project. Shirazi, F. & Iqbal, A. (2017). Community Clouds
Interactive Marketing, 11(1), 75-90. J. of Optical Communication Networks, 9(2), A245-255. Within M-commerce: A Privacy by Design Perspective.
Lee, S.H. et al. (2017). Assessing Google Cardboard Nickerson, D. & Jones, R. (2017). Collateral Risk and J. of Cloud Computing, 6(22), DOI: 10.1186/s13677-
Virtual Reality as a Content Delivery System in Demographic Discrimination in Mortgage Market 017-0093-0.
Business Classrooms. J. of Education for Business, Equilibria. Review of Economics & Finance, 9, 13-28. Stephens, L., Spalding, K. et al. (2017). Inaccessible
92(4), 153-160. Nickerson, D. & Scofield, D. (2017). Property Childhoods: Evaluating Accessibility in Homes,
Rotman, J.D., Lee, S.H., & Perkins, A.W. (2017). The Risk, Foreclosure Costs and Rational Lending Schools and Neighbourhoods with Disabled Children.
Warmth of Our Regrets: Managing Regret Through Discrimination. International Finance and Banking, Children’s Geographies, 15(5), 583-599.
Physiological Regulation and Consumption. J. of 4(1), 121-144. Visekruna, S., McGillis Hall, L., Parry, M., & Spalding,
Consumer Psychology, 27(2), 160-170. Saber, J.L. (2017). Dojo Tokens: The Effects of a K. (2017). Intersecting Health Policy and the Social
Levin, A. (2016). Has the Era of Privacy Come to an Token Economy on Undergraduate Student Behaviour Determinants of Health in Pediatric Type 1 Diabetes
End? Canadian J. of Law and Technology, 15(1), 17-24. and Performance. J. for Advancement of Marketing Management and Care. J. of Pediatric Nursing, 37,
Education, 25(2), 1-13. 62-69.
Levin, A. (2016). Privacy in Public. IEEE Potentials,
35(5), 26-29. Schneider, T. et al. (2017). Environmental Liabilities Tiessen, J.H. & Kato, K. (2017). Japanese Healthcare:
and Diversity in Practice Under International Financial Fostering Competition and Controlling Costs.
Levin, A. & Alkoby, A. (2017). Shouldn’t the Bench be Healthcare Management Forum, 30(4), 175-180.
a Mirror? The Diversity of the Canadian Judiciary. Oñati Reporting Standards. Accounting, Auditing &
Socio-Legal Series, 7(4), 717-751. Accountability J., 30(2), 378-403. Tirtiroglu, D. et al (2017). REITs, Growth Options and
Agboola, A., Scofield, D., & Amidu, A. (2017). Beta. J. of Real Estate Finance and Economics, 55(3),
Li, J. & Lin, X. (2017). Assessing Credit Guarantee 370-394.
Companies in China: Applying a New Framework. Understanding Property Market Operations from a
China Economic Review, 44, 98-111. Dual Institutional Perspective: The Case of Lagos, Basu, N., Paeglis, I., & Toffanin, M. (2017). Reading
Nigeria. Land Use Policy, 68, 89-96. Between the Blocks. J. of Corporate Finance, 45, 294-
Lin, X. & Yang, X. (2017). From Human Capital 317.
Externality to Entrepreneurial Aspiration: Revisiting the Devaney, S. & Scofield, D. (2017). Do ‘Foreigners’ Pay
Migration-Trade Linkage. J. of World Business, 52(3), More? The Effects of Investor Type and Nationality Lak, P. & Turetken, O. (2017). The Impact of Sentiment
360-371. on Office Transaction Prices in New York City. J. of Analysis Output on Decision Outcomes: An Empirical
Property Research, 34(1), 1-18. Evaluation. AIS Transactions on Human-Computer
MacKay, K.J. et al. (2017). Social Media Activity in Interaction, 9(1), 1-22.
a Festival Context: Temporal and Content Analysis. Scofield, D. & Devaney, S. (2017). What Sells in a
International J. of Contemporary Hospitality Crisis? Determinants of Sale Probability over a Cycle Li, H., Chatterjee, S., & Turetken, O. (2017). Information
Management, 29(2), 669-689. and Through a Crash. J. of Property Investment and Technology Enabled Persuasion: An Experimental
Finance, 35(6), 619-637. Investigation of the Role of Communication Channel,
Bradley, D.M., Elenis, T., Hoyer, G., Martin, D., & Waller, Strategy and Affect. AIS Transactions on Human-
J. (2017). Human Capital Challenges in the Food Im, J., Seo, Y. et al. (2017). Energy Efficiency in U.S.
Residential Rental Housing: Adoption Rates and Computer Interaction, 9(4), 281-300.
and Beverage Service Industry of Canada: Finding
Innovative Solutions. Worldwide Hospitality and Impact on Rent. Applied Energy, 205(1), 1021-1033. Pick, J., Turetken, O. et al. (2017). Location Analytics
Tourism Themes, 9(4), 411-423. Seo, Y. & Craw, M. (2017). Is Something Better than and Decision Support: Reflections on Recent
Nothing? Evaluating the Impact of Foreclosed and Advancements, a Research Framework, and the Path
Luka, M.E. & Middleton, C. (2017). Citizen Involvement Ahead. Decision Support Systems, 99, 1-8.
During the CRTC’s Let’s Talk TV Consultation. Lease-to-Purchase Properties on Non-Distressed
Canadian J. of Communication, 42(1), 81-97. Property Values. Urban Studies, 54(16), 3681-3699. Valliere, D. (2017). Belief Patterns of Entrepreneurship:
Exploring Cross-Cultural Logics. International J. of
Entrepreneurial Behavior & Research, 23(2), 245-266.

Accomplishments - Journal Articles | 17

Valliere, D. (2017). Regional Variation in Subcultural Grant, K.A. (PI). Mitacs Accelerate & National Angel
Attitudes to Entrepreneurship in India. International J. Capital Organization, “A Multi-Year Study of the Early
of Entrepreneurship and Small Business, 31(2), 180- Entrepreneurship Ecosystem in Canada,” $30,000.
203. Babin, R. (PI) & Francescucci, A. (Co-I). Ontario Griffin, T. (PI) & Guttentag, D. (Co-I). Royal Bank of
Valliere, D. (2017). Multidimensional Entrepreneurial Centres of Excellence TalentEdge & International Data Canada - Immigrant, Diversity and Inclusion Project
Intent: An Internationally Validated Measurement Corporation, “The Impact of Cloud Distribution Model Award, “Immigrants’ Hosting Behaviour and Impacts,”
Approach. International J. of Entrepreneurial Behavior on the IT channels in Canada,” $15,000. $10,000.
& Research, 23(1), 59-77. Banerjee, R. (PI) & Nichols, L. (Co-I). Canadian Gruzd, A. (PI). eCampus Ontario, “Learning Analytics
von Kriegstein, H. (2016). Review: Gwen Bradford, Institutes of Health Research - Catalyst Grant: Work Dashboard for the Social Media Age’s e-Learners and
Achievement. Ethics, 126(2), 494-499. Stress and Wellbeing Hackathon, “DTC (Destress Educators,” $99,959.
and Take Control): An E-Mental Health Application to
von Kriegstein, H. (2017). On Being Difficult: Towards Guergachi, A. (PI). Bombardier Commercial Aircraft
Support Precarious and Unemployed Workers in the
an Account of the Nature of Difficulty. Philosophical Inc., “Business Process Improvement and Customer
Greater Toronto Region,” $63,400.
Studies, DOI: 10.1007/s11098-017-1005-3. Satisfaction,” $71,440.
Banerjee, R. (PI), Gunderson, M. (Co-I), & Reitz, J. (Co-
Asadolahniajami, A. & Walsh, P.R. (2017). From Guergachi, A. (PI). Natural Sciences and Engineering
I). Social Sciences and Humanities Research Council
Consultation to Collaboration: A Participatory Research Council - Engage Grant & Sowingo,
- Insight Grant, “The Impact of Employer-Driven
Framework for Positive Community Engagement with “Development of Inventory Management Modules for
Immigrant Selection: An Evaluation of Canada’s New
Wind Energy Projects in Ontario, Canada. Energy Healthcare Service Providers Using Machine Learning
‘Express Entry’ System,” $174,567.
Research and Social Science, 27, 14-24. Tools,” $25,000.
Cukier, W. (PI) & Francis, J.N.P. (Co-I). Mitacs
Walsh, P.R. & Dodds, R. (2017). Measuring the Choice Guergachi, A. (PI). Ontario Centres of Excellence
Accelerate, TD Bank Group, & The Laurier Institution,
of Environmental Sustainability Strategies in Creating TalentEdge & Bombardier Commercial Aircraft Inc.,
“Diversity on Governance Boards,” $15,000.
a Competitive Advantage. Business Strategy and the “Bombardier Commercial Aircraft Customer Services
Environment, 26(5), 672-687. Cukier, W. (PI). Ontario Ministry of Economic Marketing Strategy – Development of a Marketing
Development, Employment and Infrastructure, Plan & Roadmap Taking into Account Social Media,”
Tovilla, E. & Webb, K. (2017). Examining the Emerging
“Summer Company,” $252,500. $30,000.
Environmental Protection Policy Convergence in the
Ontario Municipal Water, Wastewater and Stormwater Cukier, W. (PI) & Gagnon, S. (Co-I). Social Sciences Guergachi, A. (PI). Ontario Centres of Excellence
Sectors. Water Quality Research J., 52(3), 209-228. and Humanities Research Council - Knowledge TalentEdge & Bombardier Commercial Aircraft Inc.,
Synthesis Grant, “Social Innovation: Shaping Canada’s “Building a Sales & Delivery Team in the Technical
Xie, J. (2017). Information, Risk Sharing and Incentives
Future,” $24,342. Publications Services Unit,” $15,000.
in Agency Problems. International Economic Review,
58(1), 157-182. Dodds, R. (PI). Ontario Ministry of the Environment Guergachi, A. (PI). WeTrack Labs Inc., “Developing a
and Climate Change, “Scaling Up Sustainability in Model to Optimize the Structure of a Coalition Loyalty
Xie, J. (2017). Who is `Misleading’ Whom in Real
Festivals,” $56,203. Program,” $15,000.
Estate Transactions? Real Estate Economics, DOI:
10.1111/1540-6229.12196. Dong, L. (PI) & Wu, S. (Co-I). Ontario Centres of Lamb, D. (PI) & Banerjee, R. (Co-I). Royal Bank of
Excellence Voucher for Innovation and Productivity Canada - Immigrant, Diversity and Inclusion Project
Zihayat, M. et al. (2017). Mining Significant High Utility
& Sowingo, “Assessing the Sowingo Platform: An Award, “The Employment Vulnerability of Recent
Gene Regulation Sequential Patterns. BMS Systems
Effective Methodology Promoting Growth of Small Canadian Immigrants,” $16,600.
Biology, DOI: 10.1186/s12918-017-0475-4.
Businesses,” $25,000.
Najafi, M., Ahmadi, A., & Zolfagharinia, H. (2017). Lin, X. (PI), Mbazigwe, C. (Co-I), & Guan, J. (Co-I).
Fels, D. (PI). Ontario Centres of Excellence J.W. McConnell Family Foundation - RECODE Grant,
Blood Inventory Management in Hospitals:
AdvancingEducation Program, “WebMoti,” $66,084. “Cancer Prevention For & By Immigrant Women:
Considering Supply and Demand Uncertainty and
Blood Transshipment Possibility. Operations Research Fels, D. (PI) & Pennefather, P. (Co-I). Queen’s University Toward a Social Venture in Nutrition,” $10,000.
for Health Care, 15, 43-56. Post Doctoral Research Program, “eHealth Technology Lu, Z. (PI) & Griffin, T. (Co-I). Royal Bank of Canada
for Patient-Centered Pain Care,” $25,425. - Immigrant, Diversity and Inclusion Project Award,
Zolfagharinia, H. & Haughton, M.A. (2017). Operational
Flexibility in the Truckload Trucking Industry. Graci, S. (PI), Maher, P. (Co-I), Hardy, A. (Co-I), & “Hospitality as a Career Choice for New Canadians: An
Transportation Research Part B: Methodological, 104, Vaugeois, N. (Co-I). Social Sciences and Humanities Exploration into Hospitality Students’ Motivations and
437-460. Research Council - Connection Grant, “CANADA Expectations,” $5,545.20.
150: Innovations in Community Based Research
and Management: Best Practices for Sustainable
Aboriginal Tourism Development,” $28,376.

18 | Accomplishments - Journal Articles/Grants

Mashatan, A. (PI). Ontario Centres of Excellence Yu, H. (PI), Matthews, K. (Co-I), Lee, S.H. (Co-I), & Lee, S.H. 2017 Dean’s Scholarly, Research and
Voucher for Innovation and Productivity & Isara Sedlezky, S. (Co-I). J.W. McConnell Family Foundation - Creative Activity Award, Ryerson University.
Corporation, “Costing Analysis of Large Scale Civic Innovation Award, “Building a Virtual Knowledge Lee, S.H. 2016-17 TRSM Research Recognition
Cryptographic Changes,” $30,000. Commons for Pop-Up Shops,” $10,000. Award, Ted Rogers School of Management at Ryerson
Meinhard, A. (PI). Ontario Ministry of Training, Zolfagharinia, H. (PI). Natural Sciences and University.
Colleges and Universities - Ontario Human Capital Engineering Research Council - Discovery Lee, S.H., Kandaurova, M., Sergueeva, K., Griffin, T.,
Research and Innovation Fund, “Work Integration Grant, “Quantifying the Benefits of Collaborative Dimanche, F., Guttentag, D., & Giberson, J. Best Paper
Social Enterprises (WISEs): Can they Produce Long- Transportation for Logistics Partners,” $110,000. Award - Tourism & Sports Management Division for
Term Stable Jobs for At-Risk Populations?,” $22,984. “Virtual Reality Enhances Visual Comprehension and

Awards & Honours

Morgan, H. (PI) & Sui, S. (Co-I). Royal Bank of Canada Memory of Tourism Destinations,” 2017 Administrative
- Immigrant, Diversity and Inclusion Project Award, Sciences Association of Canada Conference.
“Intellectual Property Rights, Export Scope, and Van Winkle, C.M., Cairns, A., MacKay, K.J., & Halpenny,
the Performance of Canadian SMEs: The Role of E.A. 2017 Outstanding Paper Award for “Mobile
Bradish, C. 2016-17 TRSM Research Recognition
Immigrant Ownership,” $10,000. Device Use at Festivals: Opportunities for Value
Award, Ted Rogers School of Management at Ryerson
Morgan, H. (PI) & Sui, S. (Co-I). Social Sciences and University. Creation,” Emerald Literati Network.
Humanities Research Council - Insight Development Shirazi, F. 2016-17 TRSM Research Recognition
Bradish, C. & Alkoby, A. Certificate of Recognition
Grant, “Intellectual Property Rights, Export Scope, Award, Ted Rogers School of Management at Ryerson
for “An Exploratory Study of Factors Associated with
and the Performance of Canadian SMEs: The Role of University.
the Attrition and Retention of Amateur Athletes,”
Immigrant Ownership,” $42,000.
Congress of the Latin American Association of Sports Spalding, K. 2016-17 TRSM Research Recognition
Pyle, M. (PI). Social Sciences and Humanities Management. Award, Ted Rogers School of Management at Ryerson
Research Council - Insight Development Grant, University.
Cukier, W. 2017 Social Innovation and Action Research
“Consumer Susceptibility to Fake Online Reviews: Do
Award, Ryerson University. Toffanin, M. 2016-17 TRSM Research Recognition
Consumer Lay Theories Protect Us?,” $39,231.
de Lange, D. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson
Samarbakhsh, L. (PI). Royal Bank of Canada - University.
Award, Ted Rogers School of Management at Ryerson
Immigrant, Diversity and Inclusion Project Award, “Why
University. Valliere, D. 2016-17 TRSM Research Recognition
Does Board International Diversity Matter? Evidence
from Director Network,” $10,000. Fels, D. Named Finalist for a 2017 SSHRC Insight Award, Ted Rogers School of Management at Ryerson
Award, Social Sciences and Humanities Research University.
Schneider, T. (PI). Chartered Professional Accountants
Council. Webb, K. 2016-17 TRSM Research Recognition
of Ontario, “Enhancing Public Sector Accountability
and Financial Sustainability,” $38,950. Griffin, T. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson
Award, Ted Rogers School of Management at Ryerson University.
Scott, K.A. (PI). Social Sciences and Humanities
University. Xie, J. 2016-17 TRSM Research Recognition Award,
Research Council - Insight Development Grant,
“Embodying Leadership: Integrating Implicit Theories, Gruzd, A. 2017 Collaborative Research Award, Ryerson Ted Rogers School of Management at Ryerson
Power, and Gender,” $54,846. University. University.

Shirazi, F. (PI). J.W. McConnell Family Foundation - Gruzd, A. Named as a Member of the College of Zihayat, M. Outstanding PhD Disseration Award -
RECODE Grant, “ICT and Environmental Sustainability: New Scholars, Artists and Scientists, Royal Society of Electrical Engineering and Computer Science, York
A Global Perspective,” $10,000. Canada. University.

Walsh, P.R. (PI). J.W. McConnell Family Foundation - Gunn, F., Lee, S.H., Cappuccitti, A., & Taylor, H. Best Zolfagharinia, H. 2017 Dean’s Scholarly, Research and
RECODE Grant, “Project Dago,” $10,000. Paper Award for “Profiling People’s Perceptions of Creative Activity Award, Ryerson University.
Retail Management Careers,” European Association for
Walsh, P.R. (PI). Mitacs Accelerate & Plug’n Drive,
Education and Research in Commercial Distribution.
“Driving Down GHG in Toronto: Factors Shaping
Electric Vehicle (EV) Ownership, Drive Patterns, and Lamb, D. 2016-17 TRSM Research Recognition ryerson.ca/trsm-research
Behaviours,” $15,000. Award, Ted Rogers School of Management at Ryerson
Webb. K. (PI). Mitacs Accelerate & SAI Global,
“Examining the Evolving Environmental Protection Lebel, K. 2016 Distinguished Paper Award - Digital
Policy Convergence in the Ontario Municipal Water, Dilemmas Colloquium, University of Waterloo.
Wastewater, and Stormwater Sectors,” $15,000.

Accomplishments - Grants/Awards & Honours | 19

Dr. Hong Yu
Interim Associate Dean, Research and Graduate Programs

Niklaus Ashton
Research Support Specialist

Jill Rocha
Research Accounts Support Officer

Mark Blinch
Editorial Support:
Debra Rughoo
Marketing and Communications,
Ted Rogers School of Management

Layout and Design:

Martha Castillo
Marketing Communications,
Ted Rogers School of Management

For more information about cross-departmental and inter-university research

opportunities, strategic research partnerships, international research and
industry/university collaboration with TRSM, please contact trsm.src@ryerson.ca.