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ZXA10 C300

Optical Access Convergence Equipment


Routine Maintenance

Version: V1.2.5P3

ZTE CORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
Fax: +86-755-26770801
URL: http://support.zte.com.cn
E-mail: support@zte.com.cn
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distribution of this document or any portion of this document, in any form by any means, without the prior written
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are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose,
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CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter
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Users may visit the ZTE technical support website http://support.zte.com.cn to inquire for related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History

Revision No. Revision Date Revision Reason

R1.0 2014-12-31 First edition

Serial Number: SJ-20141211153754-013

Publishing Date: 2014-12-31 (R1.0)

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Contents
About This Manual ......................................................................................... I
Chapter 1 Routine Maintenance Overview............................................... 1-1
1.1 Purpose of Routine Maintenance......................................................................... 1-1
1.2 Routine Maintenance Notices.............................................................................. 1-2
1.3 Personnel Requirements .................................................................................... 1-3
1.4 Common Tools for Routine Maintenance.............................................................. 1-3

Chapter 2 Daily Maintenance..................................................................... 2-1


2.1 Checking the Power Voltage of the Equipment ..................................................... 2-2
2.2 Checking the Temperature in the Equipment Room .............................................. 2-2
2.3 Checking the Working Status of the Air Conditioner ............................................. 2-3
2.4 Checking the Dustproof Measures....................................................................... 2-3
2.5 Checking the Working Status of Fans .................................................................. 2-4
2.6 Checking the Card CPU Usage ........................................................................... 2-4
2.7 Observing the Indicator Status of a Switching and Control Card ............................ 2-5
2.8 Observing the Indicator Status of a PON Interface Card........................................ 2-6
2.9 Observing the Indicator Status of an Ethernet Uplink Interface Card ...................... 2-7
2.10 Observing the Indicator Status of an Ethernet Interface Card............................... 2-8
2.11 Observing the Indicator Status of a CES Interface Card ...................................... 2-9
2.12 Observing the Indicator Status of a Common Interface Card ............................. 2-10
2.13 Observing the Indicator Status of a Power Card ................................................2-11
2.14 Observing the Indicator Status of the Fan Box.................................................. 2-12
2.15 Detecting the NM Channel .............................................................................. 2-12
2.16 Monitoring Alarms in Real Time ....................................................................... 2-13

Chapter 3 Weekly Maintenance................................................................. 3-1


3.1 Detecting Virus................................................................................................... 3-1
3.2 Querying History Alarms ..................................................................................... 3-2

Chapter 4 Monthly Maintenance ............................................................... 4-1


4.1 Cleaning the Cabinet .......................................................................................... 4-1
4.2 Checking the Power Cable and Grounding Cable ................................................. 4-2
4.3 Backing up the NE Configuration Data................................................................. 4-2
4.4 Backing up NE Data Periodically ......................................................................... 4-3
4.5 Exporting Logs ................................................................................................... 4-7
4.6 Managing the Disk of Maintenance Terminal ........................................................ 4-7

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4.7 Measuring the Ground Resistance....................................................................... 4-8

Chapter 5 Quarterly Maintenance ............................................................. 5-1


5.1 Configuring the Operator Username and Password .............................................. 5-1
5.2 Checking the System Time ................................................................................. 5-1
5.3 Checking the PDU.............................................................................................. 5-1
5.4 Cleaning the Dust Screen ................................................................................... 5-2

Chapter 6 Yearly Maintenance................................................................... 6-1


6.1 Swapping the Active and Backup Switching and Control Cards ............................. 6-1

Glossary .......................................................................................................... I

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About This Manual
Purpose
This manual describes the routine maintenance items for the ZXA10 C300, providing the
detailed maintenance methods and standards, which can guide engineers to ensure the
proper running of the ZXA10 C300.

Intended Audience
This manual is intended for:

l NM monitoring engineers
l Maintenance engineers

What Is in This Manual


This manual contains the following chapters.

Chapter 1, Routine Maintenance Overview Describes the purpose, notices, personnel


requirements, and tools for routine maintenance.

Chapter 2, Daily Maintenance Describes the daily maintenance items and how
to perform daily maintenance.

Chapter 3, Weekly Maintenance Describes the weekly maintenance items and


how to perform weekly maintenance.

Chapter 4, Monthly Maintenance Describes the monthly maintenance items and


how to perform weekly maintenance. .

Chapter 5, Quarterly Maintenance Describes the quarterly maintenance items and


how to perform weekly maintenance.

Chapter 6, Yearly Maintenance Describes the yearly maintenance items and how
to perform yearly maintenance.

Conventions
This manual uses the following conventions.

Bold Menus, menu options, function names, input fields, option button names, check boxes,
drop-down lists, dialog box names, window names, parameters, and commands.

Note: provides additional information about a topic.

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Chapter 1
Routine Maintenance
Overview
Table of Contents
Purpose of Routine Maintenance................................................................................1-1
Routine Maintenance Notices.....................................................................................1-2
Personnel Requirements ............................................................................................1-3
Common Tools for Routine Maintenance ....................................................................1-3

1.1 Purpose of Routine Maintenance


The routine maintenance includes daily routine maintenance and periodical maintenance.
l Daily routine maintenance
Daily routine maintenance refers to the maintenance items that are carried out
everyday. By daily routine maintenance, the engineers can learn about equipment
status, discover faults, and perform troubleshooting.
The purposes of daily routine maintenance are as follows:
à Discover the alarms and defects in time, perform troubleshooting, keep the
equipment in healthy status, and reduce the failure rate.
à Discover abnormal link status and connection status in time, perform
troubleshooting to ensure the proper operation of services.
à Learn about running status of equipments and network in real-time, improve the
maintenance efficiency in case of unexpected events.
l Periodical maintenance

Periodical maintenance refers to the relative complex maintenance items that


are carried out periodically (weekly, monthly, quarterly, or yearly). Periodical
maintenances, including hardware and operating system check, are usually carried
out by professional engineers. By periodical maintenance, the engineers can learn
about changes of operation status and performance, and perform troubleshooting on
potential faults.

The purposes of periodical maintenance are as follows:


à Keep the equipment in healthy status, ensure the safety, stable and reliable
operation of the system.

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ZXA10 C300 Routine Maintenance

à Discover the aging of system, invalidation of functions, and descent of


performance, carry out proper measurements to avoid potential defects and
faults.

1.2 Routine Maintenance Notices


l Establish a complete set of maintenance regulations for the equipment room to
standardize the routine maintenance work. Detailed maintenance attendance log
should be maintained about system operation, software version, configuration
change, upgrading and troubleshooting records for fault analysis and solutions in the
future.
l Ensure the feasibility of important operations, including swapping cards, resetting
system, loading software. All important operations should be recorded. Do not
reset the system or modify the configuration without comprehensive planning.
The important operation can only be carried out by professional engineers after
preparation. Before modifying the configuration, back up data first. After the system
has been working properly for certain time (usually one week), the back up data can
be deleted.
l It is prohibited to play games, access Internet on computer terminals and set up, run,
copy any software that is irrelevant to the system or apply the computer terminal for
other intention.
l Configure different NM passwords for different access rights and put them under
authorized management. Change the passwords periodically with only authorized
personnel having the access.
l Maintenance personnel should be well trained and should have sound experience of
computer networks, and will study further to improve their maintenance skills. During
maintenance operations, maintenance personnel should follow the relevant manual.
Wear antistatic wrist strap before touching the hardware of the equipment to avoid
static discharge.
l Prepare a toolkit of frequently used tools and calibrate the meters regularly to ensure
they are working properly.
l Keep the equipment room clean, and maintain normal temperature and humidity level.
Take special measures to keep it dust-proof and damp-proof, and other measures
against insects and rodents.
l Check standby equipment regularly to maintain inventory and label them for
convenience. Store the spare components and replaced faulty component into
corresponding proper places and label them for identification.
l Keep the software and documents well arranged and keep them at an easily
accessible place at the time of maintenance activity.
l Ensure that the primary power is stable and reliable; check the system grounding
and lightning ground periodically. In particular, check the lightning protection system
before and after the stormy season for the protection of the facilities.
l The equipment room should be well lightened for the maintenance tasks. In case of
power failure, make necessary emergency arrangements.

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Chapter 1 Routine Maintenance Overview

l Put the contact information of ZTE Corporation local office at a noticeable place and
inform the maintenance personnel of this and seek help in case of emergency. Update
the contact information timely.

1.3 Personnel Requirements


l Be familiar with basic communication principles, such as optical access network and
SoftSwitch.
l Be familiar with signaling protocols, such as H.248, SIGTRAN, and SIP.
l Be familiar with basic computer network knowledge, such Ethernet, TCP/IP, database
and relative software tools.
l Be familiar with network architecture of service providers.
l Be familiar with maintenance flow of telecommunication service providers.
l Be familiar with OLT and ONU devices.
l Be familiar with uplink switches, routers, and relative configurations.
l Be familiar with signaling and protocols used in the network.
l Be familiar with tools for signaling tracing and packets capture.
l Be familiar with multi-meters and optical power meters.

1.4 Common Tools for Routine Maintenance


Software Tools
l Wireshark
l SecureCRT

Hardware Tools
l Screw driver (Straight, Cross)
l Wrenches
l Thin nose bent pliers
l Ethernet cable pliers
l Soldering irons
l Antistatic wrist straps
l Antistatic brushes
l Signaling testers
l Multi-meters
l AC power for maintenance
l Power extension lines and sockets
l Telephone cables
l Ethernet cables

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Chapter 2
Daily Maintenance
For the daily maintenance list, refer to Table 2-1.

Table 2-1 Daily Maintenance List

Maintenance Task Maintenance Item Maintenance Standard

Check system alarms or Alarms from the alarm box Alarm indicator is off.
notifications
Alarm from the OMM system No critical or major alarm

Alarm from the PDU No buzzing alarm

Check equipment room Humidity 30% – 70%

Temperature 15 ℃ – 25 ℃

Fan box RUN indicator is on, and ALM


indicator is off.

Check equipment status Rack power indicator Green indicator is on.

Rack dust cover No dust

Check service load Card running status RUN indicator is green and
flashing slowly (1 Hz).

Card CPU usage ≤80%

Table of Contents
Checking the Power Voltage of the Equipment ...........................................................2-2
Checking the Temperature in the Equipment Room ....................................................2-2
Checking the Working Status of the Air Conditioner ...................................................2-3
Checking the Dustproof Measures..............................................................................2-3
Checking the Working Status of Fans.........................................................................2-4
Checking the Card CPU Usage ..................................................................................2-4
Observing the Indicator Status of a Switching and Control Card .................................2-5
Observing the Indicator Status of a PON Interface Card .............................................2-6
Observing the Indicator Status of an Ethernet Uplink Interface Card...........................2-7
Observing the Indicator Status of an Ethernet Interface Card .....................................2-8
Observing the Indicator Status of a CES Interface Card .............................................2-9
Observing the Indicator Status of a Common Interface Card ....................................2-10
Observing the Indicator Status of a Power Card .......................................................2-11
Observing the Indicator Status of the Fan Box..........................................................2-12
Detecting the NM Channel .......................................................................................2-12
Monitoring Alarms in Real Time................................................................................2-13

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ZXA10 C300 Routine Maintenance

2.1 Checking the Power Voltage of the Equipment


Check the input voltage and make sure that the voltage is in proper range.

Context
l The ZXA10 C300 uses -48 V/-60 V DC power. An AC/DC converter should be
available in the equipment room.
For -48 V DC, the voltage range is -41 V DC to -57 V DC.
For -60 V DC, the voltage range is -48 V DC to -72 V DC.
l To ensure continuous operation of the ZXA10 C300 in case of power failure, a backup
power supply, such as a generator or a storage battery, should be available in the
equipment room.
l The DC power supply should support over-current and over-voltage protection and
indication.

Steps
1. Use a multi-meter to measure the DC power input voltage.
2. Record the read voltage.
– End of Steps –

Related Tasks
If the read voltage is not in proper range, check the input power and keep the backup
power working.

2.2 Checking the Temperature in the Equipment Room


Check the temperature and make sure that the temperature is in proper range (15 ℃ – 25
℃).

Steps
1. Check and record the temperature read on the thermometer.

– End of Steps –

Relative Tasks
If the temperature is not in the proper range, perform the following operations.

To ... Do ...

Air conditioner is unavailable in the Install an air conditioner in the equipment room.
equipment room

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To ... Do ...

Air conditioner is available in the equipment Check whether the air conditioner works properly.
room l If yes, set the temperature to 18 ℃ – 26 ℃.
l If not, contact the vendor to fix the air conditioner.

2.3 Checking the Working Status of the Air Conditioner


By checking the working status of the air conditioner, you can ensure the proper
temperature and humidity in equipment room.

Steps
l When there is an maintenance engineer on duty in the equipment room, the engineer
should check the working status of the air conditioner every day.
l When there is no maintenance engineer on duty in the equipment room, an
maintenance engineer should check and record the working status of the air
conditioner at least once a month.
– End of Steps –

Relative Tasks
If the air conditioner is faulty, contact the vendor to fix the air conditioner.

2.4 Checking the Dustproof Measures


By checking the dustproof measures, you can make sure that there is no obvious dusts
on the equipments, and no explosive, electronically conductive, magnetically conductive,
or erosive dust in the equipment room.

Steps
1. Check the dust density in the equipment room.
– End of Steps –

Relative Tasks
You can reduce dust density by the following measures:

l Install seal doors and windows in the equipment room.


l Use dual-pane glass for windows.
l Change clothes and shows after entering the equipment room.
l Make sure that there is no magnetic, electric, and corrosive material around.
l Use vacuum to clean the dusts.

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2.5 Checking the Working Status of Fans


By checking the working status of fans, you can ensure the good ventilation for the
equipment.

Steps
l When there is an maintenance engineer on duty in the equipment room, the engineer
should use the show fan command and observe fan box indicators to check the working
status of the fans every day.
l When there is no maintenance engineer on duty in the equipment room, an mainte-
nance engineer should check the environment temperature of the equipment by the
monitoring device, check the alarms and notifications of fans. .

Note:
A maintenance engineer should check and record the working status of fans at least
once a month.

– End of Steps –

Relative Tasks
If the fan is faulty, check the power cable connection or replace the fan. If the fault still
exists, contact the maintenance engineer for troubleshooting.

2.6 Checking the Card CPU Usage


By checking the card CPU usage, you can make sure that cards are working properly.

Context
Usually, the CPU usage of a card is no more than 80%.
Only when the switching and control card is saving data or writing data to flash, its CPU
usage will be higher than 80%.

Steps
1. Use the show processor command to query the CPU usage of each card.

– End of Steps –

Relative Tasks
If the CPU usage of a card is over 80% frequently, perform the following operations:

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l Check whether the configuration data is proper. If not, reduce the subscriber quantity
or expand the system capacity.
l Check the network topology and whether there are a lot of broadcast packets due to
ring network. If yes, modify the network topology.

2.7 Observing the Indicator Status of a Switching and


Control Card
By observing the indicator status of a switching and control card, you can make sure that
the card is working properly.

Context
The ZXA10 C300 supports the following switching and control cards:
l SCXL: supports 800 Gbps switching capacity and 32 K MAC address table.
l SCXM: supports 480 Gbps switching capacity and 32 K MAC address table.
l SCXN: supports 480 Gbps switching capacity, 32 K MAC address table, and VoIP
function (with VoIP daughter-card).
Table 2-2 describes the indicators of the switching and control cards.

Table 2-2 Indicator Description for Switching and Control Cards

Indicator Status Description

RUN OFF The card is not powered ON.

Green LED flashes slowly (1 The card works properly (INSERVICE).


Hz).

Green LED flashes quickly l The card is in configuration process.


(2 Hz). l The card is in BOOT writing process. Do Not pull
out the card.

Green LED is ON. l The card is in version starting process.


l The card is in BOOTROM program.
l The card is in PLD upgrading process.

Red LED is ON. The card is seriously faulty, such as hardware fault.

Yellow LED flashes slowly (1 The card type is inconsistent with configuration
Hz). (TYPEMISMATCH).

M/S Green LED is ON. This card is the active.

LED is OFF. This card is the standby.

HDD OFF Reserved, not available in current version.

ACTi (i = 1 – OFF The link is down.


4)
Green LED is ON. The link is up, but no data transmission.

Green LED flashes. The interface is transmitting and receiving data.

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Steps
1. Observe the indicator status of the switching and control card.
– End of Steps –

2.8 Observing the Indicator Status of a PON Interface


Card
By observing the indicator status of a PON interface card, you can make sure that the card
is working properly.

Context
The ZXA10 C300 supports the following PON interface cards:
l GTGH: 16-port GPON interface card
l GTGO: 8-port GPON interface card
l GTXO: 8-port XG-PON1 interface card
l ETGH: 16-port EPON interface card
l ETGO: 8-port EPON interface card
l ETTO: 8-port symmetric/asymmetric 10G-EPON interface card
l ETXD: 2-port asymmetric 10G-EPON interface card
Table 2-3 describes the indicators of the GPON and XG-PON1 interface cards.

Table 2-3 Indicator Description for GPON and XG-PON1 Interface Cards

Indicator Status Description

RUN OFF The card is not powered ON.

Green LED flashes slowly (1 The card works properly (INSERVICE).


Hz).

Green LED flashes quickly l The card is in configuration process.


(2 Hz). l The card is in BOOT writing process. Do Not pull
out the card.

Green LED is ON. l The card is in version starting process.


l The card is in BOOTROM program.
l The card is in PLD upgrading process.

Red LED is ON. The card is seriously faulty, such as hardware fault.

Yellow LED flashes slowly (1 The card type is inconsistent with configuration
Hz). (TYPEMISMATCH).

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Indicator Status Description

ACTi/LEDi (i OFF The PON interface has no configuration.


= 1 – 16)
Green LED flashes. The PON interface has no configuration and discovers
new ONU.

Green LED is ON ONUs are registered on the PON port and work
properly.

Red LED is ON. The PON interface has LOS alarms.

Table 2-4 describes the indicators of the EPON and 10G-EPON interface cards.

Table 2-4 EPON Interface Cards Indicator Description

Indicator Status Description

RUN OFF The card is not powered ON.

Green LED flashes The card works properly (INSERVICE).


slowly (1 Hz).

Green LED flashes l The card is in configuration process.


quickly (2 Hz). l The card is in BOOT writing process. Do Not pull out
the card.

Green LED is ON. l The card is in version starting process.


l The card is in BOOTROM program.
l The card is in PLD upgrading process.

Red LED is ON. The card is seriously faulty, such as hardware fault.

Yellow LED flashes The card type is inconsistent with configuration


slowly (1 Hz). (TYPEMISMATCH).

ACTi/LEDi OFF The PON interface has no configuration.


(i=1 – 16)
Green LED flashes. The PON interface is receiving and transmitting data.

Red LED is ON. The PON interface has alarm.

Steps
1. Observe the indicator status of a PON interface card.

– End of Steps –

2.9 Observing the Indicator Status of an Ethernet


Uplink Interface Card
By observing the indicator status of an Ethernet uplink card, you can make sure that the
card is working properly.

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Context
The ZXA10 C300 supports the following Ethernet uplink cards:
l 10GE Ethernet uplink card: XUTQ
l 10GE/GE Ethernet uplink card: HUTQ and HUVQ
l GE Ethernet uplink card: GUFQ, GUSQ, GUTQ, and HUGQ
Table 2-5 describes the indicators for the Ethernet uplink cards.

Table 2-5 Indicator Description for Ethernet Uplink Cards

Indicator Status Description

RUN OFF The card is not powered ON.

Green LED flashes slowly (1 The card works properly (INSERVICE).


Hz).

Green LED flashes quickly (2 l The card is in configuration process.


Hz). l The card is in BOOT writing process. Do Not pull
out the card.

Green LED is ON. l The card is in version starting process.


l The card is in BOOTROM program.
l The card is in PLD upgrading process.

Red LED is ON. The card is seriously faulty, such as hardware fault.

Yellow LED flashes slowly (1 The card type is inconsistent with configuration
Hz). (TYPEMISMATCH).

ACTi (i = 1 – OFF The link is down.


4)
Green LED is ON. The link is up, but no data transmission.

Green LED flashes. The interface is transmitting and receiving data.

Steps
1. Observe the indicator status of the Ethernet uplink card.
– End of Steps –

2.10 Observing the Indicator Status of an Ethernet


Interface Card
By observing the indicator status of an Ethernet interface card, you can make sure that the
card is working properly.

Context
The ZXA10 C300 supports the following Ethernet interface cards:
l FTGK: 48-port P2P Ethernet interface card
l GDFO: 8-port GE Ethernet interface card

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Table 2-6 describes the indicators of the Ethernet interface card.

Table 2-6 GDFO Indicator Description

Indicator Status Description

RUN OFF The card is not powered ON.

Green LED flashes slowly (1 The card works properly (INSERVICE).


Hz).

Green LED flashes quickly l The card is in configuration process.


(2 Hz). l The card is in BOOT writing process. Do Not pull
out the card.

Green LED is ON. l The card is in version starting process.


l The card is in BOOTROM program.
l The card is in PLD upgrading process.

Red LED is ON. The card is seriously faulty, such as hardware fault.

Yellow LED flashes slowly (1 The card type is inconsistent with configuration
Hz). (TYPEMISMATCH).

ACTi/LEDi (i OFF The link is down.


= 1 – 48)
Green LED is ON. The link is up.

Green LED flashes. The interface is transmitting and receiving the data.

Steps
1. Observe the indicator status of the Ethernet interface card.
– End of Steps –

2.11 Observing the Indicator Status of a CES Interface


Card
By observing the indicator status of a CES interface card, you can make sure that the card
is working properly.

Context
The ZXA10 C300 supports the following CES interfaces cards:
l CTLA: STM-N CES interface card
l CTBB: 32-channel E1 balanced CES interface card
l CTTB: 32-channel T1 balanced CES interface card
l CTUB: 32-channel E1 unbalanced CES interface card
Table 2-7 describes the indicator for the CES interface cards.

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Table 2-7 Indicator Description for CES interface Cards

Indicator Status Description

RUN OFF The card is not powered ON.

Green LED flashes The card works properly (INSERVICE).


slowly (1 Hz).

Green LED flashes l The card is in configuration process.


quickly (2 Hz). l The card is in BOOT writing process. Do Not pull out
the card.

Green LED is ON. l The card is in version starting process.


l The card is in BOOTROM program.
l The card is in PLD upgrading process.

Red LED is ON. The card is seriously faulty, such as hardware fault.

Yellow LED flashes The card type is inconsistent with configuration


slowly (1 Hz). (TYPEMISMATCH).

MOD OFF The card is in STM-1 interface (155 M) status.

Green LED is ON. The card is in STM-4 interface (622 M) status.

TX/RX Two green LEDs are Optical module is ON. Data transmission and receiving
ON. is normal.

Two green LEDs are Optical module is OFF without being configured.
OFF.

RX Red LED is ON. LOS or LOF alarm, or multiplex section alarm.

TX Red LED is ON. The remote end is invalid.

ALM OFF Tributary is not configured on NM.

Green LED is ON. Tributary is proper.

Red LED is ON. High order alarm occurs on service line to 2 M card.

Yellow LED is ON. The configured tributary E1 line alarm occurs.

Steps
1. Observe the indicator status of a CES interface card.

– End of Steps –

2.12 Observing the Indicator Status of a Common


Interface Card
By observing the indicator status of a common interface card, you can make sure that the
card is working properly.

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Context
The ZXA10 C300 supports the following common interface cards:
l CICG: common interface card.
l CICK: common interface card, supports 1PPS+TOD.
Table 2-8 describes the indicators of the common interface cards.

Table 2-8 Indicator Description of Common Interface Cards

Indicator Status Description

RUN Green LED flashes. The card is working properly.

Red LED is ON. Card hardware failure

ETH Green LED is ON. The interface connection is proper, but no data is
sending or receiving.

Green LED flashes. The interface is sending or receiving data.

Steps
1. Observe the indicator status of a common interface card.

– End of Steps –

2.13 Observing the Indicator Status of a Power Card


By observing the indicator status of a power card, you can make sure that the card is
working properly.

Context
The ZXA10 C300 supports the following power cards:
l PRWG: maximum current 30 A
l PRWH: maximum current 40 A
Table 2-9 describes the indicators of the power card.

Table 2-9 Power Card Indicator Description

Indicator Status Description

RUN Green LED is ON. -48 V power input is available.

OFF -48 V power input is unavailable.

PWR Green LED is ON. The power card works properly.

OFF The power card is abnormal and fails to provide power


supply to the system.

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ZXA10 C300 Routine Maintenance

Steps
1. Observe the indicator status of a power card.
– End of Steps –

2.14 Observing the Indicator Status of the Fan Box


By observing the indicator status of the fan box, you can make sure that the fans are
working properly.

Context
Table 2-10 describes the indicators of the fan box.

Table 2-10 Fan Box Indicator Description

Indicator Status Description

RUN Green LED is ON. Power supply of the fan box is proper.

OFF The fan box is not powered ON.

ALM Red LED is ON. At least one fan is faulty. Check the fan.

OFF Fans work properly.

Steps
1. Observe the indicator status of the fan box.
– End of Steps –

2.15 Detecting the NM Channel


By detecting the NM channel, you can make sure that the NMS can communicate with the
NE properly.

Steps
1. On a local terminal, use the ping command in HyperTerminal to detect the
communication between the NE and the NMS.
2. If the network connection between the NE and the NMS is proper, use the SNMP ping
command on the NM client to detect the logical link between the NE and the NMS.
– End of Steps –

Relative Tasks
If the communication between the NE and the NMS is abnormal, check the status of the
following:
l NE
l NMS

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Chapter 2 Daily Maintenance

l Network connection between the NE and the NMS

2.16 Monitoring Alarms in Real Time


When the NE works properly, there should be no alarms on the NMS.

Steps
1. In the NetNumen U31 Unified Management System - Client window, select Fault >
Alarm Monitoring to open the Alarm Monitoring view.
2. Double-click an alarm to view the detailed information of the alarm on the Detail tab
in the popup dialog box.
– End of Steps –

Relative Tasks
If there is active alarms, perform troubleshooting according Handling Suggestions.

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Chapter 3
Weekly Maintenance
For the weekly maintenance list, refer to Table 3-1.

Table 3-1 Weekly Maintenance List

Maintenance Task Maintenance Item

Maintain system Virus

Query history alarms Alarms

Table of Contents
Detecting Virus...........................................................................................................3-1
Querying History Alarms.............................................................................................3-2

3.1 Detecting Virus


By virus detection, you can make sure that the NM server, NM client, and maintenance
terminal are not infected by virus.

Prerequisite
Before virus check, make sure that antivirus software has been installed on the server.

Context
Do not use the floppy disk drive or CD drive to perform read or write operations which are
irrelevant to maintenance. Make sure the floppy disk or CD is free of virus if you have to
use it on the PC.

Steps
1. Perform virus detection on the NM server, NM client, and maintenance terminal each
week.

Note:
The virus scan tools such as Norton Antivirus or MacAfee are recommended. They
can scan virus periodically and update periodically.

– End of Steps –

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ZXA10 C300 Routine Maintenance

3.2 Querying History Alarms


By querying history alarm, you can check the history running status of the NE.

Steps
1. In the NetNumen U31 Unified Management System - Client window, select Fault >
Query History Alarms to open the Query History Alarms window.
2. On the Location tab, select the NE type.
3. On the Alarm Code tab, select the alarm code.
4. On the Time tab, set the time range.
5. On the Others tab, select the alarm type and severity.

6. Click OK to query the specified history alarms.


– End of Steps –

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Chapter 4
Monthly Maintenance
For the monthly maintenance list, refer to Table 4-1.

Table 4-1 Monthly Maintenance List

Maintenance Task Maintenance Item

Check hardware Cabinet

Power cable and grounding

Managing data NE data backup

NE data backup periodically

Log

Managing maintenance terminal Disk management

Measuring ground resistance Ground resistance

Table of Contents
Cleaning the Cabinet..................................................................................................4-1
Checking the Power Cable and Grounding Cable.......................................................4-2
Backing up the NE Configuration Data .......................................................................4-2
Backing up NE Data Periodically ................................................................................4-3
Exporting Logs ...........................................................................................................4-7
Managing the Disk of Maintenance Terminal ..............................................................4-7
Measuring the Ground Resistance .............................................................................4-8

4.1 Cleaning the Cabinet


By cleaning the cabinet, you can ensure the cleanness of the cabinet.

Steps
1. Check whether the cabinet is clean, both surface and inside, no obvious stain and
foreign object.
2. If there is any stain, dust or abnormal objects, perform the following operation.

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To ... Do ...

Clean the cabinet surface Use 99.5% alcohol to clean stains on the cabinet
surface. Do not stain cards or components in the
cabinet.

Clean the dust screens


i. Remove the dust screens on cabinet side and
bottom.

ii. Wash the dust screens with mild detergent.

iii. Dry the dust screens.

Clean the cabinet inside Remove the foreign object.

Note:
If the problem cannot be fixed, contact the professional maintenance personnel.

– End of Steps –

4.2 Checking the Power Cable and Grounding Cable


By checking the power cable and grounding cable, you can ensure the proper power supply
for the NE.

Steps
1. Check the connection of power cable and grounding cable.
If the connection is improper, connect the cable properly.
2. Check whether the cable status.
If the cable rusts, replace the cable.
– End of Steps –

4.3 Backing up the NE Configuration Data


By backing up the NE configuration data to the NMS, you can recover the NE in time in
case of fault.

Steps
1. In the NetNumen U31 Unified Management System - Client window, right-click
the ZXA10 C300 NE and select System Management > Backup/Restore NE
Configuration Data. The Backup/Restore Configuration File window appears,
see Figure 4-1

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Figure 4-1 Backup/Restore Configuration File Widow

2. On the Upload to NMS tab, select the files to upload, and then click Start to back up
the NE configuration files to the backup directory of the FTP server.

Note:
l Select Remote Upload, and upload the NE configuration files to the root directory
of the FTP server.
l Click Batch Upload to back up the NE configuration files of multiple NEs.

– End of Steps –

Related Tasks
If the data cannot be uploaded successfully, check the running status of the NE.

4.4 Backing up NE Data Periodically


After you configure the NE data backup task, the NMS will back up the NE data periodically.

Steps
1. In the NetNumen U31 Unified Management System - Client window, select
Maintenance > Task Management > Show Timing Task. The Task Management
view appears.

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ZXA10 C300 Routine Maintenance

2. In the left navigation tree, select Task Management > Access Network Task > Data
Configuration Backup Task to open the corresponding task configuration window,
see Figure 4-2.

Figure 4-2 Task Management Window

3. Click to open the Create Task window. Specify the task name, task status,
condition template, and action template, see Figure 4-3. Click Next.

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Figure 4-3 Specifying the Task Basic Information

4. Specify the plan type, task start time, execution time, and duration, see Figure 4-4.
Click Next.

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ZXA10 C300 Routine Maintenance

Figure 4-4 Specifying the Task Time Condition

5. Specify the NE type to execute the task, see Figure 4-5. The Home Directory column
shows the directory to save the backup data in the NMS server.

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Chapter 4 Monthly Maintenance

Figure 4-5 Specifying NE Type for the Task

6. Click Finish to finish creating the task.


– End of Steps –

4.5 Exporting Logs


The operation logs can be export to the disk on the NM client .

Steps
1. In the NetNumen U31 Unified Management System - Client window, select Security
> Log Management. The Log Management window appears.
2. In the left navigation tree, select Log Management > Operation Log > All Operation
Log to open the corresponding log tab.

3. Click to export logs to a file.

– End of Steps –

4.6 Managing the Disk of Maintenance Terminal


It is recommended to keep the free space of each disk no less than 50%.

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Steps
1. In Windows, right click My Computer and select Explore .
2. Save the unnecessary file to other media.
3. Right-click a disk and select Properties.
4. In the General tab, click Disk Cleanup to release disk space.
– End of Steps –

4.7 Measuring the Ground Resistance


By measuring the ground resistance, you can make sure that the ground resistance is in
the proper range.

Context
For the ground resistance requirement for different system capacity, refer to Table 4-2.

Table 4-2 Ground Resistance Requirement for Different System Capacity

System Capacity (ONT Quantity) Ground Resistance Requirement

>10000 ≤1 Ω

2000 – 10000 ≤3 Ω

<2000 ≤5 Ω

Note:
If the PE, lightning protection, and grounding cables are jointly connected, the ground
resistance must be less than 1 Ω.

Steps
1. Use the ground resistance tester to measure the ground resistance in the equipment
room.
If the ground resistance is beyond the proper range, check the grounding cable and
ground stud.

– End of Steps –

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Chapter 5
Quarterly Maintenance
Table of Contents
Configuring the Operator Username and Password....................................................5-1
Checking the System Time.........................................................................................5-1
Checking the PDU......................................................................................................5-1
Cleaning the Dust Screen...........................................................................................5-2

5.1 Configuring the Operator Username and Password


It is recommended to modify username and password of the operator periodically to ensure
system security.

Steps
1. Use the username command to configure the username and password.
2. Use the show username command to query the usernmae and password.
– End of Steps –

5.2 Checking the System Time


The system clock is used in log and alarm management. By checking the system clock,
you can make sure that the system clock is consistent with the standard clock,

Steps
1. Use the show clock command to query the system clock.
2. (Optional) If the system clock is inconsistent with the standard clock, use the clock set
command to modify the system clock.
– End of Steps –

5.3 Checking the PDU


By checking the PDU, you can ensure the stable power supply for the system.

Steps
1. Clean the dust on the PDU protection cover.
2. Check the input voltage of PDU.

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ZXA10 C300 Routine Maintenance

3. If the input voltage beyond proper range, perform the following operations.

To ... Do ...

Fix abnormal voltage l Check power cable connection.


l Check PDU status and the power supply in the
equipment room.

Fix faulty PDU Replace the PDU.

– End of Steps –

5.4 Cleaning the Dust Screen


By cleaning the dust screen, you can ensure the good ventilation of the cabinet.

Steps
1. Unlock the dust screen and pull out the screen.
2. Use a vacuum to clean the dust on the screen, and wash the screen and dry it.

3. Install the dust screen.


4. (Optional) If the screen is broken, replace the dust screen.
– End of Steps –

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Chapter 6
Yearly Maintenance
Table of Contents
Swapping the Active and Backup Switching and Control Cards ..................................6-1

6.1 Swapping the Active and Backup Switching and


Control Cards
By swap the active and backup switching and control cards, you can ensure the smooth
service switching in case of the active card fault.

Steps
1. Use the sync-file cfg command to synchronize the data on the active and backup
switching and control cards.

2. Use the show sync-status command to query synchronization status.


3. Use the swap command to swapping the active and backup switching and control
cards.

– End of Steps –

Related Tasks
If the swapping fails, check whether the versions on the active and backup switching and
control cards are consistent.
1. Use the show version-saved master and show version-saved slave commands to query
the versions.
2. If the versions are inconsistent, use the sync-file img command to synchronize the
versions

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Glossary
1PPS
- 1 Pulse Per Second
AC
- Alternating Current
CES
- Circuit Emulation Service
DC
- Direct Current
LED
- Light Emitting Diode
LOF
- Loss of Frame
LOS
- Loss of Signal
NM
- Network Management

NMS
- Network Management System

OLT
- Optical Line Terminal
OMM
- Operation & Maintenance Module
ONU
- Optical Network Unit
PDU
- Power Distribution Unit
PLD
- Programmable Logic Device
SIGTRAN
- Signalling Transport

SIP
- Session Initiation Protocol
STM-N
- Synchronous Transport Module,level N(N=1, 4, 16, 64)

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ZXA10 C300 Routine Maintenance

TCP
- Transmission Control Protocol
TOD
- Time of Day

II

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