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Acro ss Do wn 2. You send a _______________ when you're not 1. You must ___________each invoice 'paid' happy with the service provided. 3. Did the package____________________? Yes 4 . You use _______________ when you want to it arrived this morning. protect something. 5. Before sending a _____________, you have to 6. You _________ something to see how heavy it weigh it. is 9. When you get ________________, you often 7. If something is _______, you shoud do it throw it away. immediately 10. If you use a ________envelope, you don't 8. It shows you how much money you've got in need to put stamps on it. your account. 12. You must write the name of the ________and 11. I'll explain the _____________for handling the recipient. incoming mail 13. a group of numbers and letters used as part of 14 . Send something by _______________if you an address want to make sure it won't get lost. 15. within one country 16. A__________has got lists of letters received by the company 17. You can pick up your registered mail at the ________________ 18. If you need the material soon, I'll send it by____________