Karen A.

Bollin
6909 Baytowne Drive
Cincinnati, OH 45247
Phone: 513-403-8466
Email: kcm@fuse.net

EDUCATION

University of Cincinnati, Health Information Systems – December 2018

University of Cincinnati, Coding and Billing - December 2018.
University of Cincinnati, Nursing & Radiology 1979-1983

CREDENTIALS

RHIT- December 10, 2018

CPC - Pending.
Notary Public – My Commission expires – April 23, 2023

ATTRIBUTES

Based on past work experience can adjust and reprioritize work responsibilities based on urgency and
importance. Well organized. Detail oriented. Communicates affectively. Adapts well to new situations and
a challenging work environment.

EMPLOYMENT

Anderson Hills Pediatrics – Internship July 2018 – August 2018

7400 Jager Court, Anderson, OH 45230

 Made recommendations and suggestions on process improvement as well as systems deployed.

 Performed other duties as assigned by the HIM Director/Manager.
 Assisted with chart completion of deficiencies in the medical record.
 Transferred and converted paper documented patient health record information into the electronic
health record.

University of Cincinnati, Student Financial Aid Processor

University Pavilion, Cincinnati, OH 45220 October 2011 to July 2018
 Applied extensive knowledge of federal guidelines and regulations to ensure compliance and
quality assurance with Department of Education.
 Answered questions regarding function, guidelines and regulations for office staff.
 Processed and packaged student financial aid awards including Direct subsidized, unsubsidized
loans, Pell grants, Supplemental Opportunity grant, OCOG, Federal Work Study, Perkins loans as
well as UC institutional grants.
 Accurately handles financial aid packaging for exception cases.
 Accessed eligibility status of citizenship, matriculation, defaulted loans, Selective Service.
registration and Veterans and Satisfactory Academic Performance.
 Performed U.S. Department of Education mandated verification and maintains student records.
 Communicated to students, parents and to the university community as needed.
Office Manager/Paralegal, Law Office of Lynn A. Lape
North Bend Rd. Cincinnati, OH 45247 February 2006 to October 2010

 Scheduled court hearings and appointments

 Negotiated settlements.
 Retrieved garnished wages.
 Managed Reaffirmation Agreements, Loan Modifications and Redemptions.
 Electronically filed bankruptcy court documents.
 Created and managed business financial statements.
 Managed and trained 8- administrative office personnel team.

Office Manager/Part–Time – Trinity Hill United Church of Christ March 2004 to March 2006
4490 Glenhaven Rd, Cincinnati, OH 45238

 Coordinated accounts payable, receivables and payroll.

 Created, organized & executed business plan for start-up day care center.
 Directed and coordinated church renovation for new day care center.
 Researched, prepared and implemented documentation for credentialing for new day care center.
 Managed budget for new day care facility.

Legal Assistant, Katz, Greenberger & Norton, LLP

4th and Walnut Street, Cincinnati, OH 45202 July 2002 to October 2004

 Assisted the U.S. Bankruptcy Trustee prepared and transcribed court testimony.
 Prepared Court docketed case files for the 341Bankruptcy hearings to manage Chapter 13 and
Chapter 7 bankruptcies.
 Transcribed dictated material; draft legal documents for litigation case hearings.
 Prepared billing invoices for the entire law firm and made the daily bank deposits.
 Managed and reconciled the IOLTA account deposits.
 Ordered supplies and furniture for the office.

Jim Eckhoff Plumbing April 1998 to July 2002

 Office Manager

SKILLS

 Demonstrates a knowledge of HIPAA and patient privacy.

 Demonstrates and adheres to compliance and regulatory guidelines.
 Accurately performs a variety of detailed data entries into a computer system.
 Demonstrates effective and efficient time management.
 Comprehends and perform oral and written instructions and procedures.
 Managed and coordinated staff regarding day to day operations.
 Performs assignments with minimal supervision.
 Establishes positive relationships with co-workers and work in a team-oriented environment.

PROFESSIONAL MEMBERSHIPS

- AHIMA - Notary Public of Ohio

- AAPC