Organizational Theory,
Design, and Change
Gareth R. Jones
(0 Pearson Education, Inc. Publishing as Prentice HallOrganization: a tool used by people to
coordinate their actions to obtain something
they desire or value
Organizations provide goods and services
Organizations employ people
Organizations bring together people and
resources to produce products and services
Basically, organizations exist to create value
Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall 12How Does an Organization
Create Value?
Value creation takes place at three stages:
input, conversion, and output
Each stage is affected by the environment in
which the organization operates
Environment — the set of forces and
conditions that operate beyond an
organization's boundaries but affect its
ability to acquire and use resources to
create value
‘Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall